DELL WD19S Series Docking Station User Manual
- June 5, 2024
- Dell
Table of Contents
DELL WD19S Series Docking Station
Upgrading the WD19/WD19S series dock with the Cable Module Customer Kit
Summary: Information about the installation process required to upgrade the Dell WD19/WD19S series dock, using the appropriate Cable Module Customer Kit from Dell.
Article Content
Symptoms
The Dell WD19/WD19S series Dock Upgrade Process
The Dell WD19/WD19S series Dock is designed in three variations that all use
the same dock base assembly.
The versions are:
- Dell WD19/WD19S Dock
- Dell WD19DC/WD19DCS Performance Dock
- Dell WD19TB/WD19TBS Thunderbolt Dock
There are four upgrade customer kit options available that allow you to modify a WD19/WD19S series dock to a different configuration:
- WD19/WD19S to WD19TB/WD19TBS kit with a 180 watt AC Adapter
- WD19DC/WD19DCS to WD19TB/WD19TBS kit without an AC adapter
- WD19/WD19S to WD19DC kit with a 210 watt AC adapter
- WD19/WD19S to WD19DC/WD19DCS kit without an AC adapter
Note: For proper operation as a Dell Thunderbolt dock, a 180 watt A/C adapter is required. Whereas for proper operation as a Dell Performance Dock (using a dual connection to a Dell Precision Workstation,) a 210 watt A/C Adapter is required.
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Cause Customer kit installation
Resolution
Installation guide for the Upgrade Kit
Once you receive your upgrade kit for your Dell (WD19/WD19S) Dock, follow
these steps to complete the dock upgrade:
Note: Before installing the upgrade, ensure that the most current Dock
Firmware update is installed. You can download the firmware from the Dell
Support Website.
Note: Remove All of the cables from the Dell Dock and disconnect the A/C
adapter before changing the cable kit module.
- Turn the Dock so that the Dell Logo is pointing down and remove the two (2) Philips head screws from the cable module assembly
- Turn the Dock so that the Dell Logo is pointing up and slide the cable assembly from the dock’s base a few millimeters until it
- Tilt the cable module up slightly
- Remove the cable module from the dock’s base
- Remove the upgrade cable module from the shipping box
- Slide the new cable module down along the tracks on the dock’s base
- Slide the new cable module onto the dock’s base until its fully seated
- Turn the dock so that the Dell Logo is pointing down again
- Reinstall the two (2) Philips head screws
- Re-connect the cables (and the new A/C adapter if one was included in the kit)
Article Properties
Affected Product
Dell Performance Dock – WD19DC, Dell Thunderbolt Dock – WD19TB
Product
Dell Dock WD19, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell
Thunderbolt Dock – WD19TBS
Last Published Date
22 Apr 2021
Version 7
Article Type: Solution
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