IKEA Smaklig 59 cm Induction Hub Instruction Manual
- June 5, 2024
- Ikea
Table of Contents
- Safety Information
- Installation
- Product description
- Control panel
- Indicators
- Cookware guidance
- First Use
- Daily use
- Functions
- Cooking tables
- Cleaning and maintenance
- Troubleshooting
- Technical data
- Electrical connection
- CLEANING AND MAINTENANCE
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
SMALLING
Safety Information
Before using the appliance, read these safety instructions. Keep them nearby
for future reference.
These instructions and the appliance itself provide important safety warnings,
to be observed at all times. The manufacturer declines any liability for
failure to observe these safety instructions, for inappropriate use of the
appliance, or for the incorrect setting of controls.
WARNING!: The appliance and its accessible parts become hot during use.
Care should be taken to avoid touching heating elements. Children, less than 8
years of age must be kept away unless continuously supervised.
WARNING!: If the hob surface is cracked, do not use the appliance – the
risk of electric shock.
WARNING!: Danger of fire: do not store items on the cooking surfaces.
CAUTION: The cooking process has to be supervised. A short cooking
process has to be supervised continuously.
WARNING!: Unattended cooking on a hob with fat or oil can be dangerous –
the risk of fire. NEVER try to extinguish a fire with water: instead, switch
off the appliance and then cover the flame e.g. with a lid or a fire blanket.
Do not use the hob as a work surface or support.
Keep clothes or other flammable materials away from the appliance, until all
the components have cooled down completely – the risk of fire.
Metallic objects such as knives, forks, spoons, and lids should not be placed
on the hob surface since they can get hot.
Very young children (0-3 years) should be kept away from the appliance.
Young children (3-8 years) should be kept away from the appliance unless
continuously supervised. Children from 8 years old and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and
knowledge can use this appliance only if they are supervised or have been
given instructions on safe use and understand the hazards involved. Children
must not play with the appliance. Cleaning and user maintenance must not be
carried out by children without supervision.
After use, switch off the hob element by its control and do not rely on the
pan detector.
PERMITTED USE
CAUTION: The appliance is not intended to be operated by means of an
external switching device, such as a timer, or a separate remote-controlled
system. This appliance is intended to be used in household and similar
applications such as staff kitchen areas in shops, offices, and other working
environments; farm houses; by clients in hotels, motels, bed & breakfast,s,
and other residential environments.
No other use is permitted (e.g. heating rooms).
This appliance is not for professional use. Do not use the appliance outdoors.
INSTALLATION
The appliance must be handled and installed by two or more persons – the
risk of injury. Use protective gloves to unpack and install – the risk of
cuts.
Installation, including water supply (if any), electrical connections,
and repairs must be carried out by a qualified technician. Do not repair or
replace any part of the appliance unless specifically stated in the user
manual. Keep children away from the installation site. After unpacking the
appliance, make sure that it has not been damaged during transport. In the
event of problems, contact the dealer or your nearest Aftersales Service. Once
installed, packaging waste (plastic, styrofoam parts, etc.) must be stored out
of reach of children – the risk of suffocation. The appliance must be
disconnected from the power supply before any installation operation – the
risk of electric shock. During installation, make sure the appliance does not
damage the power cable – the risk of fire or electric shock. Only activate the
appliance when the installation has been completed.
Carry out all cabinet cutting works before fitting the appliance in the
place and remove all wood chips and sawdust.
If the appliance is not installed above an oven, a separator panel (not
included) must be installed in the compartment under the appliance.
ELECTRICAL WARNINGS
It must be possible to disconnect the appliance from the power supply by
unplugging it if the plug is accessible, or by a multi-pole switch installed
upstream of the socket in accordance with the wiring rules and the appliance
must be earthed in conformity with national electrical safety standards.
Do not use extension leads, multiple sockets, or adapters. The
electrical components must not be accessible to the user after installation.
Do not use the appliance when you are wet or barefoot. Do not operate this
appliance if it has a damaged power cable or plug, if it is not working
properly, or if it has been damaged or dropped.
** If the supply cord is damaged, it must be replaced with an identical one
by the manufacturer, its service agent, or similarly qualified persons in
order to avoid a hazard – the risk of electric shock.
NOTE:** People with a pacemaker or similar medical device should use care
when standing near this induction hob while it is on. The electromagnetic
field may affect the pacemaker or similar device. Consult your doctor or the
manufacturer of the pacemaker or similar medical device for additional
information about its effects on the electromagnetic fields of the induction
hob.
Installation
The installation process must follow the laws, ordinances, directives, and standards (electrical safety rules and regulations, proper recycling in accordance with the regulations, etc.) in force in the country of use!
- For further information on the installation refer to the Assembly Instruction.
- Do not use silicon sealant between the appliance and the worktop.
- Make sure that the space underneath the hob is sufficient for air circulation. Please refer to the Assembly Instruction.
- The bottom of the appliance can get hot. If the appliance is installed above the drawers, make sure to install a noncombustible separation panel under the appliance to prevent access to the bottom. Please refer to the assembly Instruction.
Product description
A Control panel
B Cooking zones: 1, 2, 3, 4
Control panel
1 Symbol of Automatic functions
2 Cooking levels selected
3 Cooking zone off
4 Scroll keypad
5 Booster| 6 On/Off
7 Bridge + Mode
8 Timer control
9 Cooking time indicator
10 Activation of Automatic Functions| 11 OK/Keylock button
12 Pause
13 Zone active Led
14 Timer Led
15 Timer symbol
---|---|---
Indicators
Pot incorrectly positioned or missing
This symbol appears if the pot is not suitable for induction cooking, is not
positioned correctly, or is not of an appropriate size for the cooking zone
selected. If no pot is detected within 30 seconds of making the selection, the
cooking zone switches off.
H Residual heat
If the display shows “H“, the cooking zone is still hot. When the cooking zone
cools down, the display goes off.
Cookware guidance
What pots to use
Only use pots and pans with bottoms made from ferromagnetic material which is
suitable for use with inductions hobs:
- cast iron
- enameled steel
- carbon steel
- stainless steel (although not all)
- aluminum with ferromagnetic coating or ferromagnetic plate
To determine if a pot or pan is suitable, check for the symbol (usually
stamped on the bottom). You can also hold a magnet to the bottom. If it clings
to the underside, the cookware will work on an induction hob.
To ensure optimum efficiency, always use pots and pans with a flat bottom that
distributes the heat evenly. If the bottom is uneven, this will affect power
and heat conduction.
How to use
Minimum diameter of pot/pan base for the different cooking areas
To ensure that the hob functions properly, the pot must cover one or more of
the reference points indicated on the surface of the hob, and must be of
suitable minimum diameter.
Always use the cooking zone that best corresponds to the diameter of the
bottom of the pan.
Using a pot or pan with a smaller diameter than the adapter disc may cause
heat to build up that is not transmitted to the pot or pan and this could
blacken both the hob and the disc.
Cooking Zone | Cookware diameter (cm) |
---|---|
Right rear cooking zone | 15,0 – 21,0 |
Right front cooking zone | 10,0 – 15,0 |
Left rear cooking zone | 12,0 – 20,0 |
Left front cooking zone | 12,0 – 20,0 |
Bridge+ cooking zone | 20,0 – 37,5 |
Empty or thin-based pots/pans
Do not use empty or thin-based pots/pans on the hob as it will not be able to
monitor the temperature or turn off automatically if the temperature is too
high, damaging the pan or the hob surface. If this occurs, do not touch
anything and wait for all components to cool down. If an error message
appears, refer to “Troubleshooting”.
Hint/tips
Noise during cooking
When a cooking zone is active, it may hum briefly. This is a characteristic of
all ceramic glass cooking zones and does not impair the function or life of
the appliance. The noise depends on the cookware used. If it causes a
considerable disturbance, it may help to change the cookware.
First Use
POWER LIMITATION
At the time of purchase, the hob is set to the maximum possible power. Adjust
the setting in relation to the limits of the electrical system in your home as
described in the following paragraph.
NOTE: in case of activation of the max power level of 2.5 kW, some
features with more power demand will be not available.
To set the power of the hob:
Once you have connected the device to the mains power supply, you can set the
power level within 60 seconds.
Press the timer “+“ button for at least 5 seconds. The display shows PL
Press the button until the last power level selected appears.
PL | 2.5kW | 4.0 kW | 6.0 kW | 7.2 kW |
---|---|---|---|---|
P L | 2. 5 | 4. 0 | . 0 | 7. 2 |
Use the “+“ and “-“ buttons to select the desired maximum power consumption of
the hob. The levels available are 2.5 kW – 4.0 kW – 6.0 kW – 7.2 kW. Confirm
by pressing .
The power level selected will stay in the memory even if the power supply is
interrupted.
To change the power level, disconnect the appliance from the mains for at
least 60 seconds, then plug it back in and repeat the steps above.
If an error occurs during the setting sequence, the EE symbol will appear, and
you will hear a beep. If this happens, repeat the operation. If the error
persists, contact the After-Sales Service.
ACOUSTIC SIGNAL ON / OFF
To switch the acoustic signal on/off:
- Connect the hob to the power supply;
- Wait for the switch-on sequence;
- Press the “Boost“ button on the first keypad at the top left for 5 seconds.
Any alarms set will remain active.
Daily use
SWITCHING THE HOB ON/OFF
To turn the hob on, press the power button for around 1 second.
To turn the hob off, press the same button again, and all cooking zones will
be deactivated.
POSITIONING
CAUTION: Never cover the control panel with cookware or any other objects
otherwise the product could enter protection mode. To restore the working
condition of the product, remove the cookware and wait at least 10 seconds
before using the product. In the cooking zones close to the control panel,
pots and pans must be kept inside the markings and centered within the cooking
zones. When grilling or frying, is it recommended to use the rear cooking
zones.
ACTIVATING/DEACTIVATING COOKING ZONES AND ADJUSTING POWER LEVELS
0—————BOOST
To activate the cooking zones:
Move your finger horizontally across the scroll keypad (SLIDER) of the
required cooking, zone to activate it, and adjust the power. The level will be
shown in line with the area, along with the indicator light identifying the
active cooking zone. The “BOOST“ button can be used to select the quick
heating function.
To deactivate the cooking zones:
Press the “0” button to the left of the power adjustment
CONTROL PANEL LOCK
To lock the settings and prevent it from being switched on accidentally, press
and hold the OK/Keylock button for 3 seconds. A beep and a warning light above
the symbol indicate that this function has been activated. The control panel
is locked, with the exception of the On/Off button. To unlock the controls,
repeat the activation procedure.
– + TIMER
There is one timer witch controls each cooking zones button.
To activate the timer:
Select the cooking zone, and press the “+“ or “-“ button to set the desired
time. An indicator light will be activated in line with the specific symbol .
Once the set time has elapsed, a beep will sound, and the cooking zone will
switch off automatically. The time can be changed at any point, and several
timers can be activated simultaneously.
In case the timer is activated “Zone selection indicator“ flashes and the
relative cooking time selected is displayed on the central display.
To deactivate the timer:
Press the “+“ and “-“ buttons together until the timer is deactivated.
The timer is not available with auto functions.
TIMER INDICATOR
The LED of the “timer active indicator” indicates that the timer has been set
for the cooking zone.
II PAUSE FUNCTION
This function allows to temporarily hold and then resume cooking processes
while maintaining previous settings. The function also freezes all active
timers.
To activate this function press the II key.
The symbol II flashes on the display in place of the power levels.
To resume cooking, press the II key and touch the slider of an active zone
again.
Functions
BRIDGE + MODE
By selecting the “Bridge + Mode“ button, you can combine two cooking zones and
use them at the same power by covering the entire surface with a large pot or
partially with a round/oval pot. The function always remains on and, when
using only one pot, can be moved over the entire area. In this case, both
left-hand scroll keypads can be used indifferently. Ideal for cooking with
oval or rectangular pots or with pan supports. To activate/deactivate the
bridge + zone press the bridge+ button
AUTOMATIC FUNCTIONS
Place the pot in position and select the cooking zone.
Press the automatic functions button. “R “ will appear on the display.
The indicator for the special feature available for the cooking zone will
light up.
Press the “ok“ button to confirm, otherwise, the special function indicator
will start blinking, waiting for the ok. The power level during the special
function is preset and cannot be modified. To deactivate the automatic
functions, press the “0“ button.
-
Melting
This function allows you to bring food to the ideal temperature for melting and to maintain the condition of the food without the risk of burning. This method is ideal, as it does not damage delicate foods such as chocolate, and prevents them from sticking to the pot. -
• Keep Warm
This feature allows you to keep your food at an ideal temperature, usually after cooking is complete, or when reducing liquids very slowly. Ideal for serving foods at the perfect temperature. -
Simmering
This function is ideal for maintaining a simmering temperature, allowing you to cook food for long periods with no risk of burning. Ideal for long-cooking recipes (rice, sauces, roasts) with liquid sauces. -
Boiling
This function allows you to bring water to a boil and keep it boiling, with lower energy consumption.
About 2 liters of water (preferably at room temperature) should be placed in the pan and left uncovered. In all cases, users are advised to monitor the boiling water closely and check the amount of water remaining regularly.
NOTE: in case of activation of the power management at 2.5kW, the boiling function will not be available.
Cooking tables
POWER LEVEL| TYPE OF COOKING| LEVEL USE (indicating cooking
experience and habits)
---|---|---
Maximum power| Boost| Fast heating| Ideal for rapidly increasing
the temperature of food to a fast boil (for water) or for rapidly heating
cooking liquids.
**| 8-9| Frying – boiling| Ideal for browning, starting to cook, frying
deep-frozen products, and bringing liquids to the boil quickly
Browning – sautéing – boiling – grilling| Ideal for sautéing, maintaining a
lively boil, cooking, and grilling.
5-7| Browning – cooking – stewing – sautéing – grilling| Ideal for sautéing,
maintaining a gentle boil, cooking and grilling, and preheating accessories.
Cooking – stewing – sautéing – grilling – cooking until creamy| Ideal for
stewing, maintaining a gentle boil, cooking, and grilling (for longer
periods).
3-4| Cooking – simmering – thickening – creaming| Ideal for slower-cook
recipes (rice, sauces, roast, fish) with liquids (e.g. water, wine, broth,
milk), and for creaming pasta.
Ideal for slow-cook recipes (quantities under 1 liter: rice, sauces, roasts,
fish) with liquids (e.g. water, wine, broth, milk).
1-2| Melting – defrosting| Ideal for softening butter, gently melting
chocolate, and thawing small items.
Keeping food warm – creaming risotto| Ideal for keeping small portions of
just-cooked food or serving dishes warm and for creaming risotto.
Zero power**| 0| –| Hob in standby or off mode (possible end-of-cooking
residual heat, indicated by an “H“).
Cleaning and maintenance
WARNING!:
- Do not use steam cleaning equipment.
- Before cleaning, make sure the cooking zones are switched off and that the residual heat indicator (“H“) is not displayed.
Important:
- Do not use abrasive sponges or scouring pads as they may damage the glass.
- After each use, clean the hob (when it is cool) to remove any deposits and stains from food residue.
- A surface that is not kept suitably clean may reduce the sensitivity of control panel buttons.
- Use a scraper only if residues are stuck to the hob. Follow the scraper manufacturer’s instructions to avoid scratching the glass.
- Sugar or foods with a high sugar content can damage the hob and must be immediately removed.
- Salt, sugar, and sand could scratch the glass surface.
- Use a soft cloth, absorbent kitchen paper, or a special hob cleaner (follow the Manufacturer’s instructions).
- Spills of liquid in the cooking zones can cause the pots to move or vibrate.
- After cleaning the hob, dry thoroughly.
Troubleshooting
- Check that the electricity supply has not been shut off.
- If you are unable to turn the hob off after using it, disconnect it from the power supply.
- If alphanumeric codes appear on the display when the hob is switched on, consult the following table for instructions.
Please note: The presence of water, liquid spilled from pots, or any objects resting on any of the hob buttons can accidentally activate or deactivate the control panel lock function.
Display code | Description | Possible causes | Solution |
---|---|---|---|
No Code | You cannot activate or operate the hob. | There is residual water or | |
stains on the control panel. | Clean and dry the control panel. | ||
No Code | The display does not react to the touch. | Part of the display is | |
covered or the pots are placed too near to the display. | Remove the objects. |
Move the pots away from the display. If the problem persists wait 10 seconds.
F0E1| Cookware is detected but it is not compatible with the requested
operation.| The cookware is not well-positioned in the cooking zone, or it is
not compatible with one or more cooking zones.| Press the On/Off button twice
to remove the F0E1 code and restore the functionality of the cooking zone.
Then, try to use the cookware with a different cooking zone, or use different
cookware.
F0E7| Wrong power cord connection| The power supply connection is not exactly
as indicated in the “ELECTRICAL CONNECTION“ paragraph.| Adjust the power
supply connection according to the “ELECTRICAL CONNECTION“ paragraph.
F0EA| The control panel switches off because of excessively high
temperatures.| The internal temperature of electronic parts is too high.| Wait
for the hob to cool down before using it again.
F0E2, F0E4, F0E6, F0E8, F0EC, F1E1, F6E1, F7E5, F7E6, F2E1| Disconnect the hob
from the power supply.
Wait a few seconds then reconnect the hob to the power supply.
If the problem persists, call the service center and specify the error code
that appears on the display.
e.g.| The hob does not allow a special function to be activated.| The power
regulator limits the power levels in accordance with the maximum value set for
the hob.| See paragraph “Power management”.
e.g. [Power level lower than level requested]| The hob automatically sets a
minimum power level to ensure that the cooking zone can be used.| The power
regulator limits the power levels in accordance with the maximum value set for
the hob.| See paragraph “Power management”.
Sounds produced during operation
Induction hobs may whistle or creak during normal operation.
These noises actually come from the cookware and are linked to the
characteristics of the pan bottoms (for example, when the bottoms are made
from different layers of material or are irregular).
These noises may vary according to the type of cookware used and the amount of
food, it contains and is not the symptom of something wrong.
Before calling the after-sales service:
- If there is a fault try to resolve the problem by following troubleshooting guidelines.
- Switch the appliance off and back on again to see if the fault persists.
If after the above checks the fault still occurs, get in touch with the
nearest after-sales service.
You can find a full list of IKEA-appointed contacts at the end of this user
manual.
When contacting our Client After-sales service, always specify:
• a brief description of the fault;
• the type and exact model of the appliance;
• the service number (number after the word Service on the rating plate). The
service number is also indicated on the guarantee booklet;
- your full address;
- your telephone number.
If any repairs are required, please contact an authorized aftersales service (to guarantee that original spare parts will be used and repairs carried out correctly).
Technical data
Model: SMAKLIG 804.678.86
Type of hob| Electric
Number of cooking zones| 4
Heating technology| Induction
Dimension of Heater (Ø or LxW)| Left front 18,5 x 20,0 cm
Left rear 18,5 x 20,0 cm
Right rear 21,0 cm
Right front 15,0 cm
Bridge+ Zone (Ø or LxW)| Left 37,5 x 20,0 cm
Energy consumption per cooking zone – (EC electric cooking)| Left front 196,2
Wh/kg
Left rear 188,3 Wh/kg
Right rear 180,2 Wh/kg
Right front 176,8 Wh/kg
Energy consumption per Bridge+ Zone – (EC electric cooking)| Left 191,7 Wh/kg
Energy consumption of the hob – (EC electric hob)| 186,7 Wh/kg
This appliance meets the Ecodesign requirements of European Regulation
n.66/2014, in conformity to the European Standard EN 60350-2 HB I84F 00
The technical information is situated on the rating plate on the bottom side
of the appliance.
The date of manufacture of the product is the serial number (serial number), where the third and fourth digits correspond to the last two digits of the manufacturing year, and the fifth and sixth digits as the annual number of the week. For example, the serial number 002109012345 means that the product was produced in the ninth week of 2021
Electrical connection
Electrical connection must be made before connecting the appliance to the
electricity supply.
Installation must be carried out by qualified personnel who know the current
safety and installation regulations. Specifically, installation must be
carried out in compliance with the regulations of the local electricity supply
company.
Make sure the voltage specified on the data plate located on the bottom of the appliance is the same as that of the home. Regulations require that the appliance be earthed: use conductors (including the earth conductor) of the appropriate size only. The product is supplied with the mains cable H05V2V2-F which conforms to Standard IEC/EN
CLEANING AND MAINTENANCE
WARNING! Ensure that the appliance is switched off and disconnected from
the power supply before performing any maintenance operation; never use steam
cleaning equipment – the risk of electric shock.
Do not use abrasive or corrosive products, chlorine-based cleaners, or pan
scourers.
DISPOSAL OF PACKAGING MATERIALS
The packaging material is 100% recyclable and is marked with the recycle
symbol . The various parts of the packaging must therefore be disposed of
responsibly and in full compliance with local authority regulations governing
waste disposal.
DISPOSAL OF HOUSEHOLD APPLIANCES
This appliance is manufactured with recyclable or reusable materials. Dispose
of it in accordance with local waste disposal regulations. For further
information on the treatment, recovery, and recycling of household electrical
appliances, contact your local authority, the collection service for household
waste, or the store where you purchased the appliance. This appliance is
marked in compliance with European Directive 2012/19/EU,
Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is
disposed of correctly, you will help prevent negative consequences for the
environment and human health.
The symbol on the product or on the accompanying documentation indicates that
it should not be treated as domestic waste but must be taken to an appropriate
collection center for the recycling of electrical and electronic equipment.
ENERGY SAVING TIPSs
Make the most of your hot plate’s residual heat by switching it off a few
minutes before you finish cooking. The base of your pot or pan should cover
the hot plate completely; a container that is smaller than the hot plate will
cause energy to be wasted. Cover your pots and pans with tight-fitting lids
while cooking and use as little water as possible. Cooking with the lid off
will greatly increase energy consumption. Use only flat-bottomed pots and
pans.
DECLARATION OF CONFORMITY
This appliance meets the Eco Design requirements of European Regulations n.
66/2014 in conformity to the European standard EN 60350-2.
Transport and storage
Products must be transported in the original packaging in a horizontal
position. During transport and storage, protect the product from weathering
and mechanical damage. Products should be stored in a packed form in heated
rooms at a temperature from plus 5 °C to plus 40 °C.”
Manufacturer:
IKEA of Sweden AB
Box 702, 343 81 Älmhult, Sweden
Factory
Whirlpool EMEA S.p.A.
Melano Factory – Strada Provinciale Arceviese, km 64.100 – 60044 Fabriano
(Ancona) – Italy
The importer and the entity authorized by the manufacturer:
LLC “IKEA TORG”, bad. 1, micro rayon IKEA, Khimki, Moscow region, 141400
Russia,
tel.: +7(495) 737-5301, fax: +7(495) 737-5324
This device was designed, manufactured, and sold in accordance with the
standards of the Customs Union technical regulations, and with local normative
legal documents.
The entity authorized by the manufacturer to take actions in the Russian
Federation for assessment of the conformity of products: LLC
“Whirlpool RUS”, Russian Federation, 127018, Moscow, Dvintsev street 12,
building 1 letter V, floor 5; tel.: +7 (495) 961-29-00
Made in Italy
For IKEA product quality issues, contact the seller: LLC IKEA DOM, bld. 1,
micro rayon IKEA, Khimki, Moscow region, 141400 Russia;
tel.: +7 495-666-2929,
www.ikea.ru
Life cycle: 10 years
After the life cycle is finished, your product can become dangerous. So, after
the life cycle has been finished, or in case you decided to stop using the
product earlier, please address to appropriate officials to legally destroy
the appliance”
IKEA GUARANTEE
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from the original date of purchase
of your appliance at IKEA. The original sales receipt is required as proof of
purchase. If service work is carried out under a guarantee, this will not
extend the guarantee period for the appliance.
Who will execute the service?
IKEA service provider will provide the service through its own service
operations or authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance, which have been caused by faulty
construction or material faults from the date of purchase from IKEA. This
guarantee applies to domestic use only. The exceptions are specified under the
headline “What is not covered under this guarantee?” Within the guarantee
period, the costs to remedy the fault e.g. repairs, parts, labor, and travel
will be covered, provided that the appliance is accessible for repair without
special expenditure. On these conditions, the respective local regulations are
applicable. Replaced parts become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed Service Provider will examine the product and decide, at its
sole discretion, if it is covered under this guarantee. If considered covered,
IKEA Service Provider or its authorized service partner through its own
service operations, will then, at its sole discretion, either repair the
defective product or replace it with the same or a comparable roduct.
What is not covered under this guarantee?
- Normal wear and tear.
- Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by a chemical or electrochemical reaction, rust, corrosion, or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
- Consumable parts including batteries and lamps.
- Non-functional and decorative parts which do not affect the normal use of the appliance, including any scratches and possible color differences.
- Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems, or soap drawers.
- Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings, and parts of casings. Unless such damages can be proved to have been caused by production faults.
- Cases where no fault could be found during a technician’s visit.
- Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used.
- Repairs caused by installation which is faulty or not according to specification.
- The use of the appliance in a non-domestic environment i.e. professional use.
- Transportation damages. If a customer transports the product to his home or another address, IKEA is not liable for any damage that may occur during transport. however, if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by IKEA.
- Cost for carrying out the initial installation of the IKEA appliance.
However, if an IKEA appointed Service Provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the appointed Service Provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary.
How country law applies
The IKEA guarantee gives you specific legal rights, which cover or exceed all
the local legal demands. However, these conditions do not limit in any way
consumer rights described in the local legislation.
The dedicated AFTER-SALES for IKEA appliances
Please don’t hesitate to contact IKEA appointed Authorized Service Centre to:
- make a service request under this guarantee;
- ask for clarifications on the installation of the IKEA appliance in the dedicated IKEA kitchen furniture;
- ask for clarification on the functions of IKEA appliances.
To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual before contacting us.
How to reach us if you need our service
Please refer to the last page of this manual for the full list of IKEA- appointed After Sales Service Providers and relative national phone numbers.
In order to provide you with a quicker service, we recommend using the
specific phone numbers listed in this manual. Always refer to the numbers
listed in the booklet of the specific appliance, you need assistance for.
Please also always refer to the IKEA article number (8 digit code) and 12
digit service number placed on the rating plate of your appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and required for the guarantee to apply. The
sales receipt also reports the IKEA name and article number (8 digit code) for
each of the appliances you have purchased.
Do you need extra help?
For any additional questions not related to After Sales of your appliances
please contact your nearest IKEA store call center. We recommend you read the
appliance documentation carefully before contacting us.
Coverage for equipment purchased in Russia
This warranty is applicable only to equipment purchased in Russia. The
warranty service obligations remain in force only if the item was installed in
accordance with the following requirements:
- the technical requirements accepted in the country where the customer applied for warranty service;
- the safety rules are given in the installation instructions and user manual.
UNITED KINGDOM – IRELAND
Phone number:
Rate:
Opening hours:| 02076601517
Local rate
Monday – Friday
Saturday
Sunday| 8.00am – 6.00pm
8.30am – 4.30pm
9.30am – 3.30pm
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© Inter IKEA Systems B.V. 2021
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>