IKEA Smaklig 59 cm Induction Hub Instruction Manual

June 5, 2024
Ikea

SMALLINGIKEA Smaklig 59 cm Induction Hub - fig 20IKEA Smaklig 59 cm Induction Hub - fig
21IKEA Smaklig 59 cm Induction Hub - fig
20

Safety Information

Before using the appliance, read these safety instructions. Keep them nearby for future reference.
These instructions and the appliance itself provide important safety warnings, to be observed at all times. The manufacturer declines any liability for failure to observe these safety instructions, for inappropriate use of the appliance, or for the incorrect setting of controls.

WARNING!: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. Children, less than 8 years of age must be kept away unless continuously supervised.
  WARNING!: If the hob surface is cracked, do not use the appliance – the risk of electric shock.
WARNING!: Danger of fire: do not store items on the cooking surfaces.
CAUTION: The cooking process has to be supervised. A short cooking process has to be supervised continuously.
WARNING!: Unattended cooking on a hob with fat or oil can be dangerous – the risk of fire. NEVER try to extinguish a fire with water: instead, switch off the appliance and then cover the flame e.g. with a lid or a fire blanket.
Do not use the hob as a work surface or support.
Keep clothes or other flammable materials away from the appliance, until all the components have cooled down completely – the risk of fire.
Metallic objects such as knives, forks, spoons, and lids should not be placed on the hob surface since they can get hot.
  Very young children (0-3 years) should be kept away from the appliance. Young children (3-8 years) should be kept away from the appliance unless continuously supervised. Children from 8 years old and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge can use this appliance only if they are supervised or have been given instructions on safe use and understand the hazards involved. Children must not play with the appliance. Cleaning and user maintenance must not be carried out by children without supervision.
After use, switch off the hob element by its control and do not rely on the pan detector.
PERMITTED USE
CAUTION:  The appliance is not intended to be operated by means of an external switching device, such as a timer, or a separate remote-controlled system. This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops, offices, and other working environments; farm houses; by clients in hotels, motels, bed & breakfast,s, and other residential environments.
No other use is permitted (e.g. heating rooms).
This appliance is not for professional use. Do not use the appliance outdoors.
INSTALLATION
The appliance must be handled and installed by two or more persons – the risk of injury. Use protective gloves to unpack and install – the risk of cuts.
Installation, including water supply (if any), electrical connections, and repairs must be carried out by a qualified technician. Do not repair or replace any part of the appliance unless specifically stated in the user manual. Keep children away from the installation site. After unpacking the appliance, make sure that it has not been damaged during transport. In the event of problems, contact the dealer or your nearest Aftersales Service. Once installed, packaging waste (plastic, styrofoam parts, etc.) must be stored out of reach of children – the risk of suffocation. The appliance must be disconnected from the power supply before any installation operation – the risk of electric shock. During installation, make sure the appliance does not damage the power cable – the risk of fire or electric shock. Only activate the appliance when the installation has been completed.
Carry out all cabinet cutting works before fitting the appliance in the place and remove all wood chips and sawdust.
If the appliance is not installed above an oven, a separator panel (not included) must be installed in the compartment under the appliance.
ELECTRICAL WARNINGS
It must be possible to disconnect the appliance from the power supply by unplugging it if the plug is accessible, or by a multi-pole switch installed upstream of the socket in accordance with the wiring rules and the appliance must be earthed in conformity with national electrical safety standards.
Do not use extension leads, multiple sockets, or adapters. The electrical components must not be accessible to the user after installation. Do not use the appliance when you are wet or barefoot. Do not operate this appliance if it has a damaged power cable or plug, if it is not working properly, or if it has been damaged or dropped.
** If the supply cord is damaged, it must be replaced with an identical one by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard – the risk of electric shock.
NOTE:** People with a pacemaker or similar medical device should use care when standing near this induction hob while it is on. The electromagnetic field may affect the pacemaker or similar device. Consult your doctor or the manufacturer of the pacemaker or similar medical device for additional information about its effects on the electromagnetic fields of the induction hob.

Installation

The installation process must follow the laws, ordinances, directives, and standards (electrical safety rules and regulations, proper recycling in accordance with the regulations,  etc.) in force in the country of use!

  • For further information on the installation refer to the Assembly Instruction.
  • Do not use silicon sealant between the appliance and the worktop.
  • Make sure that the space underneath the hob is sufficient for air circulation. Please refer to the Assembly Instruction.
  • The bottom of the appliance can get hot. If the appliance is installed above the drawers, make sure to install a noncombustible separation panel under the appliance to prevent access to the bottom. Please refer to the assembly Instruction.

Product description

IKEA Smaklig 59 cm Induction Hub

A Control panel
B Cooking zones: 1, 2, 3, 4

Control panel

IKEA Smaklig 59 cm Induction Hub - Control panel

1 Symbol of Automatic functions
2 Cooking levels selected
3 Cooking zone off
4 Scroll keypad
5 Booster| 6 On/Off
7 Bridge + Mode
8 Timer control
9 Cooking time indicator
10 Activation of Automatic Functions| 11 OK/Keylock button
12 Pause
13 Zone active Led
14 Timer Led
15 Timer symbol
---|---|---

Indicators

Pot incorrectly positioned or missing
This symbol appears if the pot is not suitable for induction cooking, is not positioned correctly, or is not of an appropriate size for the cooking zone selected. If no pot is detected within 30 seconds of making the selection, the cooking zone switches off.

H Residual heat
If the display shows “H“, the cooking zone is still hot. When the cooking zone cools down, the display goes off.

Cookware guidance

What pots to use
Only use pots and pans with bottoms made from ferromagnetic material which is suitable for use with inductions hobs:

  • cast iron
  •  enameled steel
  • carbon steel
  • stainless steel (although not all)
  • aluminum with ferromagnetic coating or ferromagnetic plate

To determine if a pot or pan is suitable, check for the symbol (usually stamped on the bottom). You can also hold a magnet to the bottom. If it clings to the underside, the cookware will work on an induction hob.
To ensure optimum efficiency, always use pots and pans with a flat bottom that distributes the heat evenly. If the bottom is uneven, this will affect power and heat conduction.

How to use
Minimum diameter of pot/pan base for the different cooking areas
To ensure that the hob functions properly, the pot must cover one or more of the reference points indicated on the surface of the hob, and must be of suitable minimum diameter.
Always use the cooking zone that best corresponds to the diameter of the bottom of the pan.
Using a pot or pan with a smaller diameter than the adapter disc may cause heat to build up that is not transmitted to the pot or pan and this could blacken both the hob and the disc.

Cooking Zone Cookware diameter (cm)
Right rear cooking zone 15,0 – 21,0
Right front cooking zone 10,0 – 15,0
Left rear cooking zone 12,0 – 20,0
Left front cooking zone 12,0 – 20,0
Bridge+ cooking zone 20,0 – 37,5

Empty or thin-based pots/pans
Do not use empty or thin-based pots/pans on the hob as it will not be able to monitor the temperature or turn off automatically if the temperature is too high, damaging the pan or the hob surface. If this occurs, do not touch anything and wait for all components to cool down. If an error message appears, refer to “Troubleshooting”.
Hint/tips
Noise during cooking
When a cooking zone is active, it may hum briefly. This is a characteristic of all ceramic glass cooking zones and does not impair the function or life of the appliance. The noise depends on the cookware used. If it causes a considerable disturbance, it may help to change the cookware.

First Use

POWER LIMITATION
At the time of purchase, the hob is set to the maximum possible power. Adjust the setting in relation to the limits of the electrical system in your home as described in the following paragraph.
NOTE: in case of activation of the max power level of 2.5 kW, some features with more power demand will be not available.

To set the power of the hob:
Once you have connected the device to the mains power supply, you can set the power level within 60 seconds.
Press the timer “+“ button for at least 5 seconds. The display shows PL

Press the button until the last power level selected appears.

PL 2.5kW 4.0 kW 6.0 kW 7.2 kW
P L 2. 5 4. 0 .  0 7.  2

Use the “+“ and “-“ buttons to select the desired maximum power consumption of the hob. The levels available are 2.5 kW – 4.0 kW – 6.0 kW – 7.2 kW. Confirm by pressing .
The power level selected will stay in the memory even if the power supply is interrupted.

To change the power level, disconnect the appliance from the mains for at least 60 seconds, then plug it back in and repeat the steps above.
If an error occurs during the setting sequence, the EE symbol will appear, and you will hear a beep. If this happens, repeat the operation. If the error persists, contact the After-Sales Service.
ACOUSTIC SIGNAL ON / OFF
To switch the acoustic signal on/off:

  • Connect the hob to the power supply;
  • Wait for the switch-on sequence;
  • Press the “Boost“ button on the first keypad at the top left for 5 seconds.
    Any alarms set will remain active.

Daily use

SWITCHING THE HOB ON/OFF
To turn the hob on, press the power button for around 1 second.
To turn the hob off, press the same button again, and all cooking zones will be deactivated.
POSITIONING
CAUTION: Never cover the control panel with cookware or any other objects otherwise the product could enter protection mode. To restore the working condition of the product, remove the cookware and wait at least 10 seconds before using the product. In the cooking zones close to the control panel, pots and pans must be kept inside the markings and centered within the cooking zones. When grilling or frying, is it recommended to use the rear cooking zones.IKEA Smaklig 59 cm Induction Hub - fig6

ACTIVATING/DEACTIVATING COOKING ZONES AND ADJUSTING POWER LEVELS
0—————BOOST
To activate the cooking zones:
Move your finger horizontally across the scroll keypad (SLIDER) of the required cooking, zone to activate it, and adjust the power. The level will be shown in line with the area,  along with the indicator light identifying the active cooking zone. The “BOOST“ button can be used to select the quick heating function.
To deactivate the cooking zones:
Press the “0” button to the left of the power adjustment

CONTROL PANEL LOCK
To lock the settings and prevent it from being switched on accidentally, press and hold the OK/Keylock button for 3 seconds. A beep and a warning light above the symbol indicate that this function has been activated. The control panel is locked, with the exception of the On/Off button. To unlock the controls, repeat the activation procedure.

– + TIMER
There is one timer witch controls each cooking zones button.
To activate the timer:
Select the cooking zone, and press the “+“ or “-“ button to set the desired time. An indicator light will be activated in line with the specific symbol . Once the set time has elapsed, a beep will sound, and the cooking zone will switch off automatically. The time can be changed at any point, and several timers can be activated simultaneously.
In case the timer is activated “Zone selection indicator“ flashes and the relative cooking time selected is displayed on the central display.
To deactivate the timer:
Press the “+“ and “-“ buttons together until the timer is deactivated.
The timer is not available with auto functions.

TIMER INDICATOR
The LED of the “timer active indicator” indicates that the timer has been set for the cooking zone.
II PAUSE FUNCTION
This function allows to temporarily hold and then resume cooking processes while maintaining previous settings. The function also freezes all active timers.
To activate this function press the II key.
The symbol II flashes on the display in place of the power levels.
To resume cooking, press the II key and touch the slider of an active zone again.

Functions

BRIDGE + MODE
By selecting the “Bridge + Mode“ button, you can combine two cooking zones and use them at the same power by covering the entire surface with a large pot or partially with a  round/oval pot. The function always remains on and, when using only one pot, can be moved over the entire area. In this case, both left-hand scroll keypads can be used indifferently. Ideal for cooking with oval or rectangular pots or with pan supports. To activate/deactivate the bridge + zone press the bridge+ button

AUTOMATIC FUNCTIONS
Place the pot in position and select the cooking zone.
Press the automatic functions button. “R “ will appear on the display.
The indicator for the special feature available for the cooking zone will light up.
Press the “ok“ button to confirm, otherwise, the special function indicator will start blinking, waiting for the ok. The power level during the special function is preset and cannot be modified. To deactivate the automatic functions, press the “0“ button.

  • Melting
    This function allows you to bring food to the ideal temperature for melting and to maintain the condition of the food without the risk of burning. This method is ideal, as it does not damage delicate foods such as chocolate, and prevents them from sticking to the pot.

  • Keep Warm
    This feature allows you to keep your food at an ideal temperature, usually after cooking is complete, or when reducing liquids very slowly. Ideal for serving foods at the perfect temperature.

  • Simmering
    This function is ideal for maintaining a simmering temperature, allowing you to cook food for long periods with no risk of burning. Ideal for long-cooking recipes (rice, sauces, roasts) with liquid sauces.

  • Boiling
    This function allows you to bring water to a boil and keep it boiling, with lower energy consumption.
    About 2 liters of water (preferably at room temperature) should be placed in the pan and left uncovered. In all cases, users are advised to monitor the boiling water closely and check the amount of water remaining regularly.
    NOTE: in case of activation of the power management at 2.5kW, the boiling function will not be available.

Cooking tables

POWER LEVEL| TYPE OF COOKING| LEVEL USE (indicating cooking experience and habits)
---|---|---
Maximum power| Boost| Fast heating| Ideal for rapidly increasing the temperature of food to a fast boil (for water) or for rapidly heating cooking liquids.
**| 8-9| Frying – boiling| Ideal for browning, starting to cook, frying deep-frozen products, and bringing liquids to the boil quickly
Browning – sautéing – boiling – grilling| Ideal for sautéing, maintaining a lively boil, cooking, and grilling.
5-7| Browning – cooking – stewing – sautéing – grilling| Ideal for sautéing, maintaining a gentle boil, cooking and grilling, and preheating accessories.
Cooking – stewing – sautéing – grilling – cooking until creamy| Ideal for stewing, maintaining a gentle boil, cooking, and grilling (for longer periods).
3-4| Cooking – simmering – thickening – creaming| Ideal for slower-cook recipes (rice, sauces, roast, fish) with liquids (e.g. water, wine, broth, milk), and for creaming pasta.
Ideal for slow-cook recipes (quantities under 1 liter: rice, sauces, roasts, fish) with liquids (e.g. water, wine, broth, milk).
1-2| Melting – defrosting| Ideal for softening butter, gently melting chocolate, and thawing small items.
Keeping food warm – creaming risotto| Ideal for keeping small portions of just-cooked food or serving dishes warm and for creaming risotto.
Zero power**| 0| –| Hob in standby or off mode (possible end-of-cooking residual heat, indicated by an “H“).

Cleaning and maintenance

WARNING!:

  • Do not use steam cleaning equipment.
  • Before cleaning, make sure the cooking zones are switched off and that the residual heat indicator (“H“) is not displayed.

Important:

  • Do not use abrasive sponges or scouring pads as they may damage the glass.
  • After each use, clean the hob (when it is cool) to remove any deposits and stains from food residue.
  • A surface that is not kept suitably clean may reduce the sensitivity of control panel buttons.
  • Use a scraper only if residues are stuck to the hob. Follow the scraper manufacturer’s instructions to avoid scratching the glass.
  • Sugar or foods with a high sugar content can damage the hob and must be immediately removed.
  • Salt, sugar, and sand could scratch the glass surface.
  • Use a soft cloth, absorbent kitchen paper, or a special hob cleaner (follow the Manufacturer’s instructions).
  • Spills of liquid in the cooking zones can cause the pots to move or vibrate.
  • After cleaning the hob, dry thoroughly.

Troubleshooting

  • Check that the electricity supply has not been shut off.
  • If you are unable to turn the hob off after using it, disconnect it from the power supply.
  • If alphanumeric codes appear on the display when the hob is switched on, consult the following table for instructions.

Please note: The presence of water, liquid spilled from pots, or any objects resting on any of the hob buttons can accidentally activate or deactivate the control panel lock function.

Display code Description Possible causes Solution
No Code You cannot activate or operate the hob. There is residual water or
stains on the control panel. Clean and dry the control panel.
No Code The display does not react to the touch. Part of the display is
covered or the pots are placed too near to the display. Remove the objects.

Move the pots away from the display. If the problem persists wait 10 seconds.
F0E1| Cookware is detected but it is not compatible with the requested operation.| The cookware is not well-positioned in the cooking zone, or it is not compatible with one or more cooking zones.| Press the On/Off button twice to remove the F0E1 code and restore the functionality of the cooking zone. Then, try to use the cookware with a different cooking zone, or use different cookware.
F0E7| Wrong power cord connection| The power supply connection is not exactly as indicated in the “ELECTRICAL CONNECTION“ paragraph.| Adjust the power supply connection according to the “ELECTRICAL CONNECTION“ paragraph.
F0EA| The control panel switches off because of excessively high temperatures.| The internal temperature of electronic parts is too high.| Wait for the hob to cool down before using it again.
F0E2, F0E4, F0E6, F0E8, F0EC, F1E1, F6E1, F7E5, F7E6, F2E1| Disconnect the hob from the power supply.
Wait a few seconds then reconnect the hob to the power supply.
If the problem persists, call the service center and specify the error code that appears on the display.
e.g.| The hob does not allow a special function to be activated.| The power regulator limits the power levels in accordance with the maximum value set for the hob.| See paragraph “Power management”.
e.g. [Power level lower than level requested]| The hob automatically sets a minimum power level to ensure that the cooking zone can be used.| The power regulator limits the power levels in accordance with the maximum value set for the hob.| See paragraph “Power management”.

Sounds produced during operation
Induction hobs may whistle or creak during normal operation.
These noises actually come from the cookware and are linked to the characteristics of the pan bottoms (for example, when the bottoms are made from different layers of material or are irregular).
These noises may vary according to the type of cookware used and the amount of food, it contains and is not the symptom of something wrong.

Before calling the after-sales service:

  1. If there is a fault try to resolve the problem by following troubleshooting guidelines.
  2. Switch the appliance off and back on again to see if the fault persists.

If after the above checks the fault still occurs, get in touch with the nearest after-sales service.
You can find a full list of IKEA-appointed contacts at the end of this user manual.

When contacting our Client After-sales service, always specify:
• a brief description of the fault;
• the type and exact model of the appliance;
• the service number (number after the word Service on the rating plate). The service number is also indicated on the guarantee booklet;

  •  your full address;
  • your telephone number.
    If any repairs are required, please contact an authorized aftersales service (to guarantee that original spare parts will be used and repairs carried out correctly).

Technical data

Model: SMAKLIG 804.678.86

Type of hob| Electric
Number of cooking zones| 4
Heating technology| Induction
Dimension of Heater (Ø or LxW)| Left front 18,5 x 20,0 cm
Left rear 18,5 x 20,0 cm
Right rear 21,0 cm
Right front 15,0 cm
Bridge+ Zone (Ø or LxW)| Left 37,5 x 20,0 cm
Energy consumption per cooking zone – (EC electric cooking)| Left front 196,2 Wh/kg
Left rear 188,3 Wh/kg
Right rear 180,2 Wh/kg
Right front 176,8 Wh/kg
Energy consumption per Bridge+ Zone – (EC electric cooking)| Left 191,7 Wh/kg
Energy consumption of the hob – (EC electric hob)| 186,7 Wh/kg

This appliance meets the Ecodesign requirements of European Regulation n.66/2014, in conformity to the European Standard EN 60350-2 HB I84F 00
The technical information is situated on the rating plate on the bottom side of the appliance.

IKEA Smaklig 59 cm Induction Hub - fig14

The date of manufacture of the product is the serial number (serial number), where the third and fourth digits correspond to the last two digits of the manufacturing year, and the fifth and sixth digits as the annual number of the week. For example, the serial number 002109012345 means that the product was produced in the ninth week of 2021

Electrical connection

Electrical connection must be made before connecting the appliance to the electricity supply.
Installation must be carried out by qualified personnel who know the current safety and installation regulations. Specifically, installation must be carried out in compliance with the regulations of the local electricity supply company.

IKEA Smaklig 59 cm Induction Hub - fig15

Make sure the voltage specified on the data plate located on the bottom of the appliance is the same as that of the home. Regulations require that the appliance be earthed: use conductors (including the earth conductor) of the appropriate size only. The product is supplied with the mains cable H05V2V2-F which conforms to Standard IEC/EN  IKEA Smaklig 59 cm Induction Hub -
fig16

CLEANING AND MAINTENANCE

WARNING! Ensure that the appliance is switched off and disconnected from the power supply before performing any maintenance operation; never use steam cleaning equipment – the risk of electric shock.
Do not use abrasive or corrosive products, chlorine-based cleaners, or pan scourers.
DISPOSAL OF PACKAGING MATERIALS
The packaging material is 100% recyclable and is marked with the recycle symbol . The various parts of the packaging must therefore be disposed of responsibly and in full compliance with local authority regulations governing waste disposal.
DISPOSAL OF HOUSEHOLD APPLIANCES

This appliance is manufactured with recyclable or reusable materials. Dispose of it in accordance with local waste disposal regulations. For further information on the treatment, recovery, and recycling of household electrical appliances, contact your local authority, the collection service for household waste, or the store where you purchased the appliance. This appliance is marked in compliance with European Directive 2012/19/EU,
Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly, you will help prevent negative consequences for the environment and human health.
The symbol on the product or on the accompanying documentation indicates that it should not be treated as domestic waste but must be taken to an appropriate collection center for the recycling of electrical and electronic equipment.
ENERGY SAVING TIPSs
Make the most of your hot plate’s residual heat by switching it off a few minutes before you finish cooking. The base of your pot or pan should cover the hot plate completely; a container that is smaller than the hot plate will cause energy to be wasted. Cover your pots and pans with tight-fitting lids while cooking and use as little water as possible. Cooking with the lid off will greatly increase energy consumption. Use only flat-bottomed pots and pans.
DECLARATION OF CONFORMITY
This appliance meets the Eco Design requirements of European Regulations n. 66/2014 in conformity to the European standard EN 60350-2.

Transport and storage
Products must be transported in the original packaging in a horizontal position. During transport and storage, protect the product from weathering and mechanical damage. Products should be stored in a packed form in heated rooms at a temperature from plus 5 °C to plus 40 °C.”
Manufacturer:
IKEA of Sweden AB
Box 702, 343 81 Älmhult, Sweden
Factory
Whirlpool EMEA S.p.A.
Melano Factory – Strada Provinciale Arceviese, km 64.100 – 60044 Fabriano (Ancona) – Italy
The importer and the entity authorized by the manufacturer:
LLC “IKEA TORG”, bad. 1, micro rayon IKEA, Khimki, Moscow region, 141400 Russia,
tel.: +7(495) 737-5301, fax: +7(495) 737-5324
This device was designed, manufactured, and sold in accordance with the standards of the Customs Union technical regulations, and with local normative legal documents.
The entity authorized by the manufacturer to take actions in the Russian Federation for assessment of the conformity of products: LLC
“Whirlpool RUS”, Russian Federation, 127018, Moscow, Dvintsev street 12, building 1 letter V, floor 5; tel.: +7 (495) 961-29-00
Made in Italy
For IKEA product quality issues, contact the seller: LLC IKEA DOM, bld. 1, micro rayon IKEA, Khimki, Moscow region, 141400 Russia;
tel.: +7 495-666-2929, www.ikea.ru
Life cycle: 10 years
After the life cycle is finished, your product can become dangerous. So, after the life cycle has been finished, or in case you decided to stop using the product earlier, please address to appropriate officials to legally destroy the appliance”
IKEA GUARANTEE

How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from the original date of purchase of your appliance at IKEA. The original sales receipt is required as proof of purchase. If service work is carried out under a guarantee, this will not extend the guarantee period for the appliance.

Who will execute the service?
IKEA service provider will provide the service through its own service operations or authorized service partner network.

What does this guarantee cover?
The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are specified under the headline “What is not covered under this guarantee?” Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labor, and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions, the respective local regulations are applicable. Replaced parts become the property of IKEA.

What will IKEA do to correct the problem?
IKEA appointed Service Provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA Service Provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable roduct.

What is not covered under this guarantee?

  • Normal wear and tear.
  • Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by a chemical or electrochemical reaction, rust, corrosion, or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
  • Consumable parts including batteries and lamps.
  • Non-functional and decorative parts which do not affect the normal use of the appliance, including any scratches and possible color differences.
  •  Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems, or soap drawers.
  • Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings, and parts of casings. Unless such damages can be proved to have been caused by production faults.
  • Cases where no fault could be found during a technician’s visit.
  • Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used.
  • Repairs caused by installation which is faulty or not according to specification.
  • The use of the appliance in a non-domestic environment i.e. professional use.
  • Transportation damages. If a customer transports the product to his home or another address, IKEA is not liable for any damage that may occur during transport.  however,  if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by IKEA.
  • Cost for carrying out the initial installation of the IKEA appliance.
    However, if an IKEA appointed Service Provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the appointed Service Provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary.

How country law applies
The IKEA guarantee gives you specific legal rights, which cover or exceed all the local legal demands. However, these conditions do not limit in any way consumer rights described in the local legislation.

The dedicated AFTER-SALES for IKEA appliances
Please don’t hesitate to contact IKEA appointed Authorized Service Centre to:

  1. make a service request under this guarantee;
  2. ask for clarifications on the installation of the IKEA appliance in the dedicated IKEA kitchen furniture;
  3. ask for clarification on the functions of IKEA appliances.
    To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual before contacting us.

How to reach us if you need our service

Please refer to the last page of this manual for the full list of IKEA- appointed After Sales Service Providers and relative national phone numbers.

In order to provide you with a quicker service, we recommend using the specific phone numbers listed in this manual. Always refer to the numbers listed in the booklet of the specific appliance, you need assistance for.
Please also always refer to the IKEA article number (8 digit code) and 12 digit service number placed on the rating plate of your appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and required for the guarantee to apply. The sales receipt also reports the IKEA name and article number (8 digit code) for each of the appliances you have purchased.

Do you need extra help?
For any additional questions not related to After Sales of your appliances please contact your nearest IKEA store call center. We recommend you read the appliance documentation carefully before contacting us.
Coverage for equipment purchased in Russia
This warranty is applicable only to equipment purchased in Russia. The warranty service obligations remain in force only if the item was installed in accordance with the  following requirements:

  • the technical requirements accepted in the country where the customer applied for warranty service;
  • the safety rules are given in the installation instructions and user manual.

UNITED KINGDOM – IRELAND

Phone number:
Rate:
Opening hours:| 02076601517
Local rate
Monday – Friday
Saturday
Sunday| 8.00am – 6.00pm
8.30am – 4.30pm
9.30am – 3.30pm
---|---|---

© Inter IKEA Systems B.V. 2021

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals