LG-UQ90-055 Titan UQ9000 Series 55 Partial Sun 4K LED Outdoor TV User Guide
- June 9, 2024
- LG
Table of Contents
- LG-UQ90-055 Titan UQ9000 Series 55 Partial Sun 4K LED Outdoor TV
- Managing Your LG Account
- How to Operate TV
- Setting Universal Control
- Shortcuts to Accessibility
- Connecting an Input Device to USB
- Checking Program Info
- Using TV Scheduler
- Installing Apps
- Connecting External Devices
- Listening to Music
- PC Remote Operation
- Watching PC Screen on TV
- Surfing the Internet on TV
- Connecting a Camera to the TV
- Sound
- Game Optimizer
- Family Settings
- Energy Saving
- Accessibility
- Support
- Troubleshooting
- License Information
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
UQ90-055 Titan UQ9000 Series 55 Partial Sun
4K LED Outdoor TV User Guide
Please read this manual carefully
before operating your set and retain it for future reference.
LG-UQ90-055 Titan UQ9000 Series 55 Partial Sun 4K LED Outdoor TV
Getting Started with LG webs TV
Home Tutorial
Using the Home Feature of the LG webs TV
You can open the Home screen by pressing the button on your remote control.
Roll the Wheel (OK) button on the Magic Remote to scroll through the menu.
You can open apps and content or use various features of the smart TV.
- Standard remote control allows you to scroll through the menu with the buttons.
-
Launch Search.
To see the details, click the Apps and Content→ Content Search in User Guide. -
Launch Quick Settings.
To see the details, click the Settings→ Quick Settings →To Use Setting Function Quickly in User Guide. -
Launch Notifications.
To see the details, click the Settings→ System→ Notifications in User Guide. -
Launch LG Account.
To see the details, click the Getting Started with LG webs TV→ Managing Your LG Account in User Guide. -
Returns to the most recently used TV or external input.
-
You can get recommendations from various channels and programs.
• You must log in to your LG account to get personalized content recommendations.
• You must connect to the network to use the recommendation feature. -
You can run, move, and delete the apps installed on your TV.
• App List and Top Picks For You are automatically shown on the screen each time the TV is turned on. To change the Home screen display, change the setting of Home Auto Launch in General→ System→ Additional Settings→ Home Settings.
• The availability of and access to Contents and Services in LGE Device are subject to change at any time without prior notice.
• Available features vary depending on the region or service.
Manage Home
Manage LG webs TV Home
You can change the order of the displayed apps or content lists by pressing
the button on the remote control.
Roll the Wheel (OK) button on the Magic Remote to scroll through the menu. You
can enter edit mode by selecting located at the bottom of the screen.
-
Enters the Edit App List mode.
Depending on your usage pattern, you can set the app order automatically or edit it yourself.
• After selecting the app you wish to edit from App List on the Home screen, press and hold the Wheel (OK) button on the remote control, or select the Edit App List button located in the last area of App List to enter Edit App List mode. -
Enters the Edit Contents List mode.
You can directly edit the order of the content list displayed in Home. -
Reset App Order : Resets the order of items in the app list.
Reset Usage Data : It resets the content view history and the app usage history. If you reset them, it takes some time to receive recommendations for contents again.
Home Settings : When turning the power on, go to the screen that sets the Home behavior or advertising display.
User Guide : Move to the User Guide app.
• Items that can be set may vary depending on the edit mode. -
Exits edit mode.
Prepare Live TV
Watching TV Broadcasting
- Connect the broadcast antenna/cable to the TV.
- Launch General→ Channels→ Channel Tuning →Auto Tuning. Finds and adds only channels being broadcast.
You may also connect a piece of equipment that can receive broadcasting such as a set top box instead of the antenna/cable.
Launch →General →Devices → External Devices → Universal Control Settings.
To solve a problem related to this function, refer to Troubleshooting section of the User Guide.
Connecting to the Network
If you configure settings for the network, you can use various services such
as online contents and applications.
Setting a Wired Network
01 Connect the LAN port of the TV and the router using a LAN cable.
The router should be connected to the Internet beforehand.
• When you connect the TV to the network with a LAN cable, the TV is
automatically connected to the network if the router supports DHCP.
If the Network Is Not Automatically Connected
02 Press the button on the remote control.
03 Select → General → Network→ Wired Connection (Ethernet).
To see the details, click the → Settings → Network →Wired Connection
(Ethernet) in User Guide.
• Some models may not be supported.
Setting a Wireless Network
- Turn on the power of the router connected to the Internet.
- Press the button on the remote control.
- Select → General→ Network → Wi-Fi Connection.
- When the network search is complete, the list of networks available for connection is shown.
- Select a network to connect.
If your Wireless Router is password protected, enter the password configured for the router.
To see the details, click the Settings → Network → Wi-Fi Connection in User Guide.
Network Setting Warnings
- Use standard LAN cable (connect to Cat7 or higher with an RJ45 connector, 10 Base-T, or 100 Base TX LAN port).
- Resetting the router may cause network connection problems. In this case, the router will operate normally if you turn it off and disconnect the TV, and then reconnect and turn it on.
- LG Electronics is not responsible for network connectivity or operation failure due to problems such as equipment failure or disconnected lines.
- The network connection may not work properly because of network settings or the Internet service provider.
- DSL service must use a DSL modem and cable service must use a cable modem. Since only a limited number of network connections may be available, TV network settings may not be used depending on the contract with Internet service provider. (If the contract does not allow more than one device per line, only the already-connected PC may be used.)
- A wireless network can experience interference from other devices that use the 2.4 GHz frequency (wireless phone, Bluetooth device, or microwave oven). Although interference can also happen when using the 5 GHz frequency, it is less likely to occur.
- The wireless environment can make wireless network service run slowly.
- Using several wireless devices at the same time can slow your network.
- The access point device must support wireless connections and wireless connection feature must be enabled on the device to have AP (access point) connection. Contact the service provider for availability of wireless connections on the access point.
- Check SSID and security settings of the AP. Refer to the appropriate documentation for SSID and security settings of the AP.
- If the network is changed by moving the TV or changing the router, you must set up the wireless network again. Existing wireless network connections will not be saved.
- Invalid settings of network devices (wired/wireless line sharer, hub) can cause the TV to operate slowly or not operate properly. Install the devices correctly according to the appropriate manual and network.
- The connection method may differ depending on the AP manufacturer.
- To solve a problem related to this function, refer to Troubleshooting section of the User Guide.
Managing Your LG Account
LG Membership
Logging in with LG Account enables you to use customized recommended content
and various app services.
You can sign up for LG membership and log in with your email address in LG
Account.
Alternatively, you can sign up for LG membership using the ID and password of
an external service account.
-
Select General System LG Account.
-
Start signing up for LG Membership by selecting one of the suggested login methods.
-
Agree to the User Agreements and enter the information required to sign up.
• Required information may vary depending upon the country. -
A verification link will be sent to the email address you entered when you signed up.
Please complete email verification within the validity period. -
Once your email address is verified, you can log in with your credentials.
• This feature may not be available in some countries.
• Age restrictions may apply for signing up.
• To solve a problem related to this function, refer to Troubleshooting section of the User Guide.
Managing Your LG Account
General→ System →LG Account
When you enter LG Account, the previously logged-in account is displayed, and
you can select an account to log in or edit the account list.
Basic information about the account can be viewed by selecting Account
Management under the logged-in account. Also, you can change your password or
edit your account information.
About User Guide
For information on each feature of the LG webs TV, consult the User Guide
available the TV.
You can check the description of the associated User Guide by clicking → User
Guide in the upper-right corner while using the app, or by clicking during
setup in Settings.
If you click on Try Now in User Guide, you can navigate to that feature or
setting. Text color in this User Guide is used to indicate the following:
- Red : the names of the remote control buttons.
- Yellow : the buttons and the text to be displayed on the TV screen.
- Green : the names of the TV input connectors.
- The images and information in the User Guide may differ depending on the model and operating environment.
- Product specifications may be changed without prior notice due to upgrade of product functions.
How to Operate TV
Pairing the Magic Remote
Learn More about Magic Remote
You can select the functions you want easily and conveniently by moving and
clicking the cursor on the TV screen, just as you would use a mouse on a
computer screen.
You can purchase the Magic Remote separately if it is not provided.
Pairing the Magic Remote
You must pair the Magic Remote with the LG webs TV to use it.
Pair the Magic Remote prior to use as follows:
- Turn on the TV. After about 20 seconds, point the remote toward the TV and then press the Wheel (OK).
- The remote control will be registered automatically, and the pairing completion message is displayed on the TV screen.
If the Magic Remote failed to register, turn the TV off and back on, and then try to register again.
Re-registering the Magic Remote
If the Magic Remote’s pointer does not appear on the TV, you must re-register
it.
- Hold the remote control towards the TV and press the and buttons at the same time for more than 5 seconds until instructions appear.
- The previously registered remote control is deregistered and then registered again.
Unregistering Magic Remote
If you have multiple LG Smart TVs and want to register the Magic Remote
currently in use to another TV, you must unregister the previous one.
- If you press the button and the button at the same time for more than seconds, the lamp on Magic Remote will blink and the registration will be canceled.
- If you want to unregister and register for another LG Smart TV, please follow the registration method above.
Using the Magic Remote
Using the Remote Control Button
Briefly press or press and hold remote control button to access various
functions.
Select General → Accessibility→ Learn Remote Control. Press a button on the remote control following the on-screen instructions to get information about the button.
Using the Magic Remote
-
If you shake the Magic Remote left and right or turn its wheel while pointing it at the TV, a pointer will appear on the TV screen.
If you move the remote control in the direction you want, the pointer follows the movement. -
Move the pointer to the location you want and press the Wheel (OK) button to execute the function.
-
If the pointer has not been used for a certain period of time, it will disappear. When the pointer disappears from the screen, shake the Magic Remote right and left. It will then re-appear.
The pointer will disappear if you press buttons, and the remote will work as a standard remote control. -
You can control the TV by scrolling or pressing Wheel (OK) button in the middle of buttons. When viewing a screen that requires scrolling, you can easily move up and down by scrolling the Wheel (OK) button. When watching a video, you can press the Wheel (OK) button to pause/play.
- If the pointer is not responding smoothly, you can reset the pointer by moving it to the edge of the screen.
- Use the remote control within the working distance (within 10 meters or 33 feet). If there is an obstacle between the TV and the remote control, it may not operate properly.
- Depending on the peripherals (wireless router, microwave oven, etc.), communication failures may occur.
- Impacts can cause the Magic Remote to malfunction.
- Take care not to bump into nearby furniture, electronic equipment, or other people when using the Magic Remote.
- For details on configuring the pointer of the Magic Remote, see User Guide → Settings → System→ Pointer Options.
Using TV Functions through Speech
You can easily and quickly access the TV’s various functions through speech
recognition.
- Press and hold the button on the remote control and speak out the function you want to launch or the keyword you want to use for your search.
- Once you release the button after your speech input, the corresponding function is launched.
- Some models may not be supported.
- Menu Language must be set as the official language of the country in Location to see correct search results. If Menu Language is not set as the official language, some functions may be limited.
- You can change the language in General System Language Menu Language.
- The languages available for voice recognition features may be changed in accordance with Service Operation Policy.
- Details of service may vary by model.
- Please note that the services enabling voice commands, voice recognition and other smart features may be changed, removed or terminated, without notice, by LGE or its third party providers.
- You can change the voice-related settings or see which features are available to be used with the voice in General AI Service Voice Recognition Settings/Voice Recognition Help.
Cautions for Speech Recognition
- Voice recognition requires a Magic Remote, which may not be supported by certain models.
- To use all speech recognition features, you need to set your channels, region, etc. Otherwise, you cannot use some features.
- You must have a network connection to use the speech recognition feature.
- If you have a network connection, you need to accept the terms and conditions to use speech recognition.
- To control the set top box connected to the TV with the voice recognition feature, go to General Devices External Devices Universal Control Settings to set up a universal remote control.
- It is recommended to point the Magic Remote toward the set top box after the voice input.
- The rate of speech recognition may vary depending on the characteristics of the user (voice volume, pronunciation, accent, and talking speed) and the surroundings (noise and TV volume).
- To achieve accurate recognition of your speech, you must pronounce words in a slow and accurate manner at an appropriate voice volume at a distance of about 10 cm (4 inches) away from the Magic Remote’s microphone.
- If your speech is not recognized properly, speech recognition may operate differently than you originally intended.
Speech to Text
Using Speech to Text
You can enter text in text fields using the speech recognition function.
Select the button on the keyboard screen to switch to speech input mode.
• Some models may not be supported.
- Move the Magic Remote pointer in the text box to open the virtual keyboard.
- Press the button on the virtual keyboard.
- After the voice recognition information window opens as shown below, speak into the microphone on the remote control slowly and clearly.
- If there are words similar to that which you spoke out loud, you may see a list of multiple results as shown below. If you do not get the results you want, press RETRY to try again. Select a result and it will be displayed on the text box.
Cautions When Using Speech to Text
- Check the network connection before using the Speech to Text function.
- You can change the language in General System Language Menu Language. To temporarily switch to another speech recognition language, press the button in the voice recognition information display window.
- You can use this function only when you agree to the Voice Recognition terms.
- The Speech to Text rate may vary depending on the user’s characteristics (voice, pronunciation, intonation and speed) and the environment (noise and TV volume).
- To improve the accuracy of Speech to Text, you must speak clearly and loudly about 10 cm (4 inches) from the Magic Remote microphone.
- Voice recognition is unavailable in any password input field and the address bar of your Web Browser (excludes general search).
Control your TV with your voice with Google Assistant
Press and hold the (Google Assistant) button on the remote control to talk to
Google. Use your voice to easily find and play movies, shows, music and
videos.
- Press the (Google Assistant) button on the remote control to access the settings.
- Google is a trademark of Google LLC.
- Google Assistant is not available in certain languages and countries.
- Service operation and supported countries may change in accordance with Google’s policies.
Access Voice Recognition Using Amazon Alexa
- Press and hold the (Amazon Alexa) button on the remote control and speak out the function you want to launch or the keyword you want to use for your search.
- Once you release the (Amazon Alexa) button after your speech input, the corresponding function is launched.
- Press the (Amazon Alexa) button on the remote control to access the settings and help information for Amazon Alexa.
- Different services may run in countries where Amazon Alexa is not supported.
- Service operation and supported countries may change in accordance with Amazon’s policies.
To View More Features of the Remote Control
To View More Features of the Remote Control
You can control more features or external devices connected to your TV by
using the
buttons displayed on your TV screen.
-
Press the button on the remote control.
If your remote control does not have a button, press and hold the button. -
Using the remote control, select your desired button on More Actions displayed on your TV screen.
1 These features can be used when you watch a live broadcast.
2 These TV features are available now.
3 Additional features can be set when you watch a live broadcast.
• Available features may vary depending on the broadcast signal.
• The types of buttons appearing on the More Actions vary, depending on the region and the type of connected device.
Setting Universal Control
Automatically Setting the Universal Remote Control
When you set up the universal remote control, you can control the peripherals
(Blu-ray/DVD player, home theater, set-top box, etc.) with the Magic Remote
rather than using their dedicated remote controls.
Connect the devices to be set to the TV’s HDMI IN, and turn the power of the
device on. The TV will recognize the connected device to automatically set
the universal remote control without manual setting.
- After setting the universal remote control, you may need to do some additional user settings.
- It may take several seconds to complete the settings for the universal remote control.
- In some models, you can set the universal remote control only after converting to an input of a connected device.
- Depending on the connected device, the automatic setting feature for universal remote control (automatic device connection) may not be supported.
Manually Setting the Universal Remote Control
If the universal remote control has not been set automatically, you can set it
up manually.
- Select the General Devices External Devices Universal Control Settings.
- Select the type of the device you want to set.
- Complete the settings for the universal remote control according to the guidance on the screen.
You can change or cancel the universal remote control settings.
- This feature can only be used with the Magic Remote.
- You can purchase the Magic Remote separately if it is not provided.
- Some models may not be supported.
- When changing settings on a device, make sure it is powered on first.
- To set up a universal remote control with the latest information, connect to the network and accept the User Agreements.
- The manual setting feature for universal remote control is not supported for a game console.
- Some buttons may not work depending upon the model of the external device.
- Point the Magic Remote at the device you want to control. Make sure that there are no objects in front of the device to ensure that the remote control signal is well received.
Launching Apps through Quick Access
Using Apps Quickly and Easily with Quick Access
Press and hold a number button on the remote control to open an app or to
activate an external input registered to the button.
Setting the Quick Access
- Launch the app or select the channel or input you wish to assign.
- Press and hold the number button (1~8) you want to register. No. 9 is fixed to Quick Help.
- When the registration pop-up window appears, select Yes.
- If you press and hold a number button that has already been registered, the registered function will be performed.
- To see the items that can be registered, select a number that has not been registered in the Quick Access edit mode.
- If you are in a mode where Quick Access cannot run, no action will be performed.
- If you delete a registered app, Quick Access will be deregistered as well.
Checking and Editing Quick Access
Press and hold the number 0 button on the remote control.
The Quick Access edit screen appears.
-
Selecting a number that has already been registered allows deregistering it.
-
When you select a number that has not been registered, items that can be registered will be shown.
• An item that has been registered to a different number is indicated with a check mark. -
You can view a brief instruction for this function.
Connecting to SIMPLINK (HDMI-CEC)
Using SIMPLINK
With a single remote control, you can easily manage various devices such as a
sound bar or set-top box connected to a TV with HDMI.
• Up to three devices can be connected and used simultaneously.
- Connect the SIMPLINK HDMI Output port to the TV HDMI IN port with an HDMI cable.
- Press the button on the remote control.
- Select General Devices HDMI Settings.
- Set SIMPLINK (HDMI-CEC) to On.
- Turn on the connected device. When the TV automatically connects to the device, the input will switch.
If the device is not automatically connected to the TV, click the button and select the device you wish to connect to.
-
This feature works only with devices with the logo. Check for the logo on the external device.
Use of any product other than those specified may cause problems during operation. -
To use SIMPLINK, you need to use a high-speed HDMI® cable with CEC (Consumer Electronics Control) function. The High-Speed HDMI ® cable has the pin 13 for enabling information exchange between devices.
-
To output sound from an external audio device, connect the audio device to the TV’s HDMI (ARC/ARC) port with an HDMI cable. Set Sound Out to HDMI(ARC) Device and set SIMPLINK (HDMI-CEC) to On.
Supported SIMPLINK Functions
Instant Play
When you start a multimedia device, you can immediately watch content from the
device on the TV without having to control anything.
Controlling devices with the TV remote control
Enables the user to control multimedia devices with the TV remote control to
watch content.
-
The menu of the multimedia device can be operated with the arrow keys on the remote control.
Main Power Off
Turning off the TV will also turn off the devices connected through SIMPLINK. -
This feature is only available in certain devices.
Main Power On
Turning on a SIMPLINK device will also turn on the TV. -
Some models may not be supported.
Shortcuts to Accessibility
Shortcuts to Accessibility
You may go directly to Accessibility without entering the Advanced Settings
menu.
Press and hold the button on your remote control.
In Accessibility, you can set up High Contrast, Grayscale, Invert Colors, etc.
Connecting an Input Device to USB
Using a USB Wired/Wireless Mouse
Connect your mouse to the USB port. Use the mouse to move the pointer on the
TV screen and select the menu you want.
- The right button and the special buttons on the mouse do not work.
- When using a wireless USB mouse, the connection can be lost or slowed, depending on the distance between the TV and mouse and the wireless environment.
Using a USB Wired/Wireless Keyboard
Connect your keyboard to the USB port. You can enter text with the connected
keyboard device.
-
It is not possible to enter text on some screens.
-
It is recommended that you use a product that has been tested for compatibility with LG TVs.
Logitech K360, Logitech K400, Logitech K750 -
You can change the input language by pressing the language switch key or the right Alt key, And also can change by pressing the Ctrl key and the Space key at same time.
-
When using a wireless USB keyboard, the connection can be lost or slowed, depending on the distance between the TV and keyboard and the wireless environment.
-
To enter text in the text field, use the on-screen keyboard on your TV screen or a USB keyboard.
Using a Gamepad
Connect your gamepad to the USB port on the TV if the game requires a gamepad.
- It is recommended that you use a product that has been tested for compatibility with LG TVs.
Sony Duals hock 4, Sony Duals hock 3, Microsoft Xbox 360 Controller, NVIDIA SHIELD Controller, Logitech F310, Logitech F710
Connecting Bluetooth Input Devices
You can connect and use devices such as a Bluetooth-enabled keyboard, mouse,
or a gamepad with your TV.
To see the details, click the Settings Devices External Devices Connect
Bluetooth Controller in User Guide.
Enjoy Live TV
Using the Live Menu
You can use the relevant features with ease when watching TV broadcasts.
Press and hold the GUIDE button on the Magic Remote. Or press the LIST
button on the standard remote control.
-
Guide : You can view programs and the schedule of each program.
To see the details, click the Enjoy Live TV Viewing Guide in User Guide. -
Channels : View a list of broadcast content that is currently being broadcast.
-
TV Scheduler : You can set the date and time of the desired broadcasting program, and
watch the program.
To see the details, click the Enjoy Live TV Using TV Scheduler in User Guide.
- The channels displayed in Channel List are a configuration of channels provided by the broadcast service provider. Therefore, if the broadcast service provider has changed its channel configuration without notice, the channels displayed in Channel List may differ from the actual TV channels.
- Because channel information displayed in Channel List includes information provided by external Electronic Program Guide (EPG) providers, it may differ from the actual TV channels.
- You must complete the settings of the network, region, and auto-channel to receive normal live broadcast service.
- The configurable items differ depending upon model.
Viewing Guide
You can view programs and the schedule of each program.
- Run Live TV by pressing .
- Press the button on the remote control and select Guide.
If your remote control does not have a button, press and hold the button.
-
Select each area to access the corresponding feature.
-
You can view information on the channel and broadcaster.
-
You can view information about the program you are currently watching as well as the focused program information.
-
Select the button or the title of the desired program. You can view more information on the program and perform Watch/Record (only available on certain models) or Reminder/Scheduled Recording (only available on certain models), etc.
-
You will be taken to the program list for the current date and time.
-
Channel Manager : Launch Channel Manager.
Channel Row : You can change the size of the program list to adjust the number of channels displayed on the screen.
Filters : The type of channel displayed on the screen can be set.
Mini TV : The screen can be turned on or off to preview the selected channel.
User Guide : Move to the User Guide app. -
Closes the app.
• Program information is not displayed for channels with no provided broadcast information.
Viewing Set-Top Box Guide
After connecting the Set-Top Box, you can view programs and the schedule of
the Set Top Box and use the Magic Remote.
• Some models may not be supported.
Checking Program Info
Viewing Program Information
While watching a live broadcast press the Wheel (OK) button. The Channel
Banner appears.
You can move the banner’s position by pressing the button on the remote
control and selecting Change Banner Location.
• If your remote control does not have a button, press and hold the
button.
-
It displays the information about the program you are watching. Select a channel banner to enter the detailed information pop-up to see the detailed program information or run additional features related to the banner.
You can view broadcast information about other channels using the buttons.
You can view broadcast information about the channel you are currently watching using the buttons.
The features can be controlled only within the detailed information pop-up. -
Launch More Actions.
For more information, see How to Operate TV To View More Features of the Remote Control in User Guide. -
You can get recommendations for what to watch next by setting Next Picks to On.
• This feature may not be available in some countries.
• Available features may vary depending on the broadcast signal.
Who.Where.What?
Using Who.Where.What?
Provides a variety of information related to the scene or content you are
currently watching.
- Information may vary depending on the program.
- Some models may not be supported.
- You must connect to the network and agree to User Agreements before you use it.
Entering Who.Where.What?
Method 1. Press the Wheel (OK) button on your remote control.
Press Who.Where.What? on the channel banner.
Method 2. If the information is recognized while you are watching a program, a notification will appear automatically. Please click on the displayed notification.
- To receive automatic recommendations, you must set General→ AI Service→ AI Recommendation→ Alarm →Who.Where.What? to On.
Method 3. It can also be used with the speech recognition feature.
Example) Who is this person?/Where is this place?/What is this bag?
Some models may not be supported.
Viewing Information about the Scene with Who.Where.What?
A variety of information related to the scene you are watching appears on the
screen.
Select the information you want to view the details.
Store the information in Wish List and come back anytime you want.
1 You can use additional features such as changing the sorting options,
deleting, or sharing.
Available in Live TV or HDMI. However, some OTT devices with universal remote
control settings are not supported.
It is not available if you are watching an LG Channels (IP channel) or when no
image is shown on the screen.
Viewing Information about the Content with Who.Where.What?
Press the button on the remote control and select Who.Where.What?.
In addition to the information about the scene you are currently watching, you
can also view a variety of information about the content anytime.
1 You can use additional features such as changing the sorting options,
deleting, or sharing.
Sharing Information with Who.Where.What?
Pressing the button allows you to share the address of the website containing
the information through a text message, QR code, or the LG Thin app or send it
to a smart
device.
To use the sharing feature, the smart device must have the latest version of
the LG Thin app installed on it and must be connected to the TV.
Using TV Scheduler
Using TV Scheduler
This function is used to set the time and date for watching a specific
program.
- Press on the remote control to select Live TV and view the live broadcast.
- Press the button on the remote control and select TV Scheduler.
The TV Scheduler screen will be displayed.
If your remote control does not have a button, press and hold the button.
-
You can set the New Reminder.
-
Sort : You can sort the list.
Delete : You can set the Delete Mode.
Guide : Launch Guide.
User Guide : Launch User Guide.
Quit App : Turns off the app from running in the background. -
Closes the app.
Scheduling a selected broadcast from Guide
You can select a show to schedule it for watching.
-
Run Live TV by pressing .
-
Press the button on the remote control and select Guide.
If your remote control does not have a button, press and hold the button. -
Select the program you want.
If you want to watch a live broadcast, click the Watch button.
In case of an upcoming program, click the Reminder button.
Applies to digital broadcasting.
Manual Scheduling
You can select the date, time, and channel to watch the channels.
-
Run Live TV by pressing .
-
Press the button on the remote control and select TV Scheduler.
If your remote control does not have a button, press and hold the button. -
Select the .
-
Select Create Manually.
-
Set the date, time, and channel to watch.
Some models may not be supported.
Watching Internet Channel (LG Channels)
Watching Internet Channel
You can watch real-time broadcasts through this service over the Internet.
You can see information on new Internet Channels or manage the channels you
like in LG Channels.
Press the button on the remote control and select LG Channels.
You can also watch LG Channels by pressing the (Channels) buttons on the
remote control.
You can use the ’Interactive Channel’ service that enables users to
conveniently enjoy content related to the current channel without having to
switch apps.
You can use the ’Interactive Channel’ by pushing the buttons on your remote
control or clicking your screen according to the instructions that appear on
the Internet channel screen.
- Some models may not be supported.
- You must connect to the network and agree to User Agreements before you use it.
- You cannot use the services if you change LG Services Country in General→ System → Location.
- While watching an Internet Channel, click the button on the Remote control. You can start the LG Channels.
- Some content can cause a switch from Live TV app to a different app.
- Some Internet channels may not support this service.
- Live Playback and recording are not available for internet channels.
- Internet Channel services may be stopped or changed without prior notice by the broadcasting company.
Apps and Content
Installing Apps
Installing Apps
You can install apps in a variety of categories such as games, education, and
news and conveniently use them on your TV.
- Press the button on the remote control.
- Launch Apps.
- Select a category or press the button to search for an app.
- Select an app to install.
- Read the details of the app and then press Install.
- When the installation is complete, you can run the app immediately.
-
Searches for content.
To see the details, click the Apps and Content→ Content Search in User Guide. -
You can log in to your LG account.
To see the details, click the Getting Started with LG webs TV →Managing Your LG Account in User Guide. -
You can manage apps, such as updating or deleting installed apps.
-
Closes the app.
To turn off the app from running in the background, press the button on the remote control and select Quit App.
If your remote control does not have a button, press and hold the button.
In order to install apps, you must be logged in.
Available categories may vary depending on the country or service status.
If the storage on your TV is insufficient, you can install the apps by connecting an external memory device.
Some USB storage devices may not be supported or may not work properly.
USB stick containing apps from other TVs may not be used.
Exercise caution when in used by children. Children may have access to inappropriate online content through this product. You can block inappropriate online content by restricting access to some apps.
Configure the settings in General→ System→ Safety→ Application Locks.
Content Recommendation
You can get content recommendations based on the program you are watching or
TV viewing patterns.
If you are watching the TV using a set-top box, you must complete the setup of
the universal remote control to use the recommendation feature normally. For
more information, see How to Operate TV → Setting Universal Control in User
Guide.
-
Press the button on the Magic Remote. The Content Recommendation screen appears.
When using a standard remote control, press the button on it. -
You can view more content by pressing the icon on the screen.
Some models may not be supported.
You must connect to the network to use the recommendation feature.
The supported services vary depending on countries, so the recommendations may
be provided differently.
The list of the recommendations may be less relevant or irrelevant, depending
on the information of the program you are watching.
Content Search
Searches for content by title, actor/actress, and genre.
- Press the button on the remote control.
- Launch .
- Search for a variety of content and information using the desired search terms.
- Enter a search term.
- Shows recent searches.
- You can select one from the suggested keywords and proceed to search.
- You can browse content by genre.
You must connect to the network to use the search feature.
Search results may vary depending on the channel, region, network settings, and whether you have agreed to the terms and conditions.
Connecting External Devices
Using Home Dashboard
You can select or control a device (mobile, external device, Home IoT Devices,
etc.) connected to the TV.
Run Home Dashboard by pressing the button on the remote control.
You can also press and hold the button on Magic Remote.
-
You can check and select the external device connected through the external input port or network.
-
Connect your mobile device to TV to share the mobile screen and enjoy the stored contents.
-
Use Airplay/Home Kit to control your TV and watch content from your iPad or Mac on the TV screen.
The availability of and access to Contents and Services in LGE Device are subject to change at any time without prior notice. -
It can only be selected if you have connected a USB storage device or a media server.
-
The connected camera is launched.
-
The currently selected output speaker is displayed, and you can navigate to the output speaker settings screen.
-
You can view the list of connected Bluetooth devices and select one.
-
The PC can be remotely operated from the TV.
Please refer to Connecting External Devices → PC Remote Operation in User Guide for more information on the action. -
You can check and control the device connected via the Home IoT.
Please refer to Connecting External Devices → Connecting Home IoT Devices in User Guide for more information on the action. -
You can log in or out with your LG Thin account.
-
Edit Inputs : You can edit the name of the connected device or apply the related settings.
Edit home IoT devices : You can hide or show connected Home IoT Devices and rearrange the list.
Notification : You can turn on or off the notifications on the connected device.
Show Connectable IoT Devices : Shows devices that are available for connection on the screen.
Universal Control Settings : Move to the Universal Control Settings app.
User Guide : Move to the User Guide app.
Quit App : Turns off the app from running in the background. -
Closes the app.
Available settings vary depending on the model or region.
Connecting Home IoT Devices
You can check and control the status of the connected Home IoT Devices.
- Install LG Thin app on your smartphone.
- Log in to your LG Thin account, and register your own LG Thin device.
- Run Home Dashboard by pressing the button on the remote control.
- Select the at the top right.
- Log in to your LG Thin account. A list of the registered LG Thin devices will appear.
If you are in an area where the LG Thin app is not in service, LG Thin device connection will not be supported.
To register your IoT device, select Connect Home IoT Devices and follow the instructions to apply settings.
If you are controlling the external device from your mobile app, you might not be able to control the device from your TV. Quit the mobile app to control it from your TV.
-
You can check the connection guide for each type of Home IoT Devices. You can connect and see devices registered with your LG Thin account or IoT devices.
Once the device is connected, the card will be changed to a smaller size and appear at the bottom of the device connection list. -
Select → Edit home IoT devices.
Edit List : You can hide or show the connected Home IoT Devices and rearrange the list.
Delete devices : You can delete the connected device. You can only delete certain devices from the TV.
Available settings vary depending on the model or region.
IoT devices that can be connected to a TV are subject to change without notice.
Connectable LG Thin devices and available functions may differ between mobile and TV.
Connecting Smart Devices
You can use a variety of features by connecting the TV to a smart device.
Connecting Your Smart Device to a TV Using the LG Thin App
- Download the LG Thin app from the app store of your smart device.
- Connect the TV and smart device to the same network.
- Run the LG Thin app installed on your smart device.
- Follow the instructions from LG Thin app to connect your smart device to the TV.
When your account information of LG Thin is linked to the TV, you can manage the IoT devices linked to your account using Home Dashboard of the TV.
Voice commands can also be made through Smart Speaker linked to the account in the settings of the LG Thin app.
The service may not offer depending on country.
Controlling Your TV with the LG Thin App
You can tap the buttons on your smart device’s screen to control the TV.
- Simple remote control operation is possible. Select View All and try using the remote control in full screen.
- You can share and enjoy the sound, screen, or content on the TV and smart device interactively.
- Displays a list of apps installed on the TV.
- Displays a list of devices connected to the TV’s external input.
- When watching a broadcast, you can control the channel, volume, etc. or select the external input with voice commands instead of using the remote control.
- You can use the same functions as the Magic Remote’s pointer and arrow keys.
- A speech recognition function is available.
Some models do not support this function.
Some controls may be limited in external input mode.
The app’s screen and functionality are subject to change without prior notice.
Available features may differ depending on your country and OS.
Using the Camera of a Connected Smart Device on the TV
You can use the camera of a smart device connected with LG Thin on the TV.
- Run LG Thin on the smart device.
- At the top right corner of the LG Thin app screen, select , and then select Connect phone camera.
- Press the button on the remote control to launch Home Dashboard.
- Select the applicable smart device from the list of connected cameras.
For a reliable connection always keep the connected device to your TV updated to the latest OS version.
Depending on the model or manufacturer of the smart device, the camera may not be connected.
Connect the device to a 5 GHz router because the performance may be affected by your wireless environment.
The response rate may vary depending upon the user’s environment.
If the connection fails repeatedly, turn off the TV and the device you are trying to connect.
Then turn them back on and try again.
Connecting Smart Devices using NFC Tagging
Near Field Communication (NFC) is a technology that allows you to conveniently
send and receive information without any separate settings.
By bringing a smart device near the NFC-enabled remote control you can install
the LG
Thin app and connect the device to the TV.
-
Turn on NFC in the settings of the smart device.
To use NFC with Android devices, set the NFC option to enable read/write tags in the settings of the smart device.
The NFC settings may vary depending on the device. -
Turn on the smart device screen and place it near the on the remote control.
The maximum distance for NFC tagging is about 1 cm (0.39 inches). -
Follow the instructions to install the LG Thin app on your smart device.
-
Tag your smart device to the remote control again. LG Thin allows you to connect to the TV and watch the contents of your smart device or enjoy the screen of your smart device.
Some countries do not support LG Thin app installation with NFC tags. In this case, download the LG Thin app from each app store.
This feature is available for NFC-enabled smart devices only.
Depending on the smart device, the NFC location may be different. For more information, refer to the user manual of the device.
Features connected via NFC may differ depending on the smart device.
This feature is only available if the remote control has an NFC logo.
Some remote controls have on the back of the remote.
Watching Smart Device Screen on TV
- Enable Screen Share mode on the smart device.
- Your TV will be displayed in the list of available devices.
- Select your TV and request connection.
- Select Accept in the connection request popup window.
- After the connection is established, the TV will display the screen of the connected device.
● When you connect Screen Share for the first time, a popup will appear which allows you to select Accept, Decline or Block.
● Accept : You can connect the device. No connection popup will appear from the second time.
● Decline : Do not connect the device. If you try to connect again, the popup will appear.
● Block : Do not connect the device. Even if you try to connect again, the popup will not appear and the connection will not work.
To turn off Block, go to General→ Devices → External Devices and select Delete Connection History.
- For a reliable connection always keep the connected device to your TV updated to the latest OS version.
- Depending on the model or manufacturer of the smart device, the Screen Share feature may not be supported.
- Connect the device to a 5 GHz router because the performance may be affected by your wireless environment.
- The response rate may vary depending upon the user’s environment.
- It differs among devices. When trying to connect to a device, refer to the device’s User’s Guide for more information.
- If the connection fails repeatedly, turn off the TV and the device you are trying to connect. Then turn them back on and try again.
Playing Sound from a Smart Device through the TV’s Speakers
Playing Sound from a Smart Device through the TV’s
Speakers
Connect a smart device to the TV via Bluetooth to play sound from the smart
device through the TV’s speakers.
- Turn the smart device’s Bluetooth on, then select the TV from the list of devices.
- The TV will be connected to the smart device.
The TV may not be found in the list of smart devices while searching for a broadcast channel or setting up a Bluetooth speaker.
If you connect a smart device to the TV via Bluetooth and listen to the sound of the smart device through the TV speaker, the TV may not be connected to any other smart device.
Connecting USB
Connect a USB storage device (USB HDD, USB stick) to the USB port on the TV to
enjoy the content files stored on the USB storage device on your TV.
Tips for Using a USB Storage Device
-
A USB storage device that has a built-in automatic recognition program or uses its own driver might not be recognizable.
-
Some USB storage devices may not be supported or may not work properly.
-
If you use a USB extension cable, the USB storage device may not be recognized or may not work properly.
-
Please use only USB storage devices formatted with the FAT32, exeats or NTFS file system provided by Windows OS.
-
It is recommended that you use an external USB HDD with a rated voltage of 5V or less and a rated current of 500 mA or less. If you use a device requiring a higher voltage/current than the rated voltage/current, it may not operate properly due to lack of current.
-
It is recommended that you use a USB hub or USB storage device with a power supply.
-
We recommend using a storage device with a capacity of 32 GB for the USB memory and 2 TB or less for the USB hard disk.
-
If a USB HDD with power-saving function does not work turn the hard drive off and on again to make it work properly. For more information about the USB HDD, see the Owner’s manual.
-
Data on a USB storage device may be damaged. It is recommended that you back up any important files. Users are responsible for data management. The manufacturer bears no responsibility.
-
Press the button on the remote control. To remove the USB storage device, press the Eject button, which appears at the top when you focus on the USB storage device you want to remove. If you disconnect the USB storage device without selecting Eject, an error may occur in your TV or storage device.
-
When you connect a USB storage device of a file system not supported by the TV to the USB IN port, the format message appears. To use the connected USB storage device, you should format the device first.
Formatting deletes all data stored on the USB storage device, and the device is formatted with the FAT32, exeats or NTFS file system. -
Run Home Dashboard by pressing the button on the remote control. Select the connected USB from Home Dashboard and select the Format button to format the USB storage device.
-
When connecting a USB storage device, a random file/folder can be created to provide Smart TV services such as the saving and retrieving of thumbnail images.
Using the Media Player
You can search and view photos or play videos and songs with the Media Player
app.
- Press the button on the remote control.
- Run the Media Player app.
- Select a device to use from the device list.
- Select the content to play.
-
You can select a device connected to your TV.
-
Displayed only when music is playing. Press the to access the Play Music screen.
-
Launch Search.
-
View Type : Selects a content display mode.
Sort : Select the option to sort content.
Group : If you filter by Music, you can group content into categories such as Artist and Album.
Selection Play : You can select and play multiple pieces of content.
Delete : You can select and delete multiple pieces of content.
User Guide : Move to the User Guide app.
Quit App : Turns off the app from running in the background. -
Closes the app.
You cannot delete files that are shared from other devices.
Different settings items are available depending on the filtering or model you selected.
Certain content may not be displayed on the list if the number of all content exceeds 40,000.
Viewing Photos
Viewing Photos
You can select a photo from the Media Player app and view the photo.
You can use more features by pressing the▼ button on the remote control while
viewing a photo.
-
Shows the previous content.
-
Starts the slide show.
-
Shows the next content.
-
Rotates photos.
-
Enlarges or reduces the photo.
-
360-degree photos can be viewed in 360 degrees.
Using the 360° VR Play on a normal photo may distort the image.
Some models may not be supported. -
Plays a music file selected from the storage device as background music.
-
Sets the photo size or changes the speed or effects for the slideshow.
Some models may not be supported.
Playing Videos
Playing Videos
You can select a video from the Media Player app and play the video.
Pressing the buttons on the remote control allows you to skip backward/forward
10 seconds.
You can access more features by pressing the▼ button on the remote control
while playing a video.![LG UQ90 055 Titan UQ9000 Series 55 Partial Sun 4K LED
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Shows the previous video.
-
Plays or pauses the video.
-
Shows the next video.
-
You can change subtitle settings.
-
Rotates videos.
-
Fast-rewinds the video at higher speeds.
-
You can do the settings related to play on repeat of the video.
-
Fast-forwards the video at higher speeds.
-
360-degree videos can be viewed in 360 degrees.
Using the 360° VR Play on a normal video may distort the image.
Some models may not be supported. -
Resume Play : You can set continue watching to resume playing from the last viewed scene.
Play Speed : Sets the playback speed.
Audio Track : You can set audio tracks.
User Guide : Move to the User Guide app.
Quit App : Turns off the app from running in the background.
-
Listening to Music
Listening to Music
You can select a song from the Media Player app and play the song.
You can use more features by pressing the▼ button on the remote control while
playing a song.
-
You can set the random play mode.
-
You can set the repeat play mode.
-
Lyrics are available for music files that provide them.
In some music files, you can choose a lyric section and move the playback position.
The lyrics feature is only supported on some devices.
The lyrics may not be displayed in sync depending on the lyrics data in the music file. -
You can listen to music with the screen turned off.
-
Lyrics Sync : You can set the lyric speed.
This feature may not be supported depending on the music.
User Guide : Move to the User Guide app.
Quit App : Turns off the app from running in the background.
PC Remote Operation
PC Remote Operation
The PC can be remotely operated from the TV.
- Turn on the power of the PC to which you wish to connect.
- Turn on “Enable Remote Desktop” in the PC settings.
- Press the button on the remote control to launch Home Dashboard.
- Run the Remote PC.
- Enter the IP address, User Name , and Password of the PC you wish to connect to, and select Connect to connect the PC.
The screen of the connected PC will be displayed on the TV screen and can be operated with the TV remote control.
Connecting a keyboard and mouse to the TV enables smooth operation.
If the keyboard layout of the keyboard connected to the PC and the keyboard connected to the TV are different, certain keys may not work.
Both TV and PC can be connected only after network connection and settings are set.
If the TV and PC are not connected to the same network, public IP information is required, and port forwarding settings of the router may be required.
If the connection is restricted by the PC security policy, contact the network security manager.
Only Windows 10 Professional or later operating systems can be connected. A Windows user name and password must be set. Login via PIN input is not supported.
Some features or programs of the PC cannot be used.
When the power-saving function of the PC is activated, the connection is lost and cannot be reconnected. We recommend disabling the PC power-saving function before use.
Sharing PC Content
Watch content saved in your PC on the TV
You can enjoy videos/music/photos stored on your PC on the TV when these
devices are connected to the same network.
Browse the content on your PC to watch on TV (Windows 10)
- Connect your TV and PC to the same network.
- Right-click the file you want to play and select “Cast to Device”.
- Select the name of the TV you want to watch from the displayed list, and playback will start on that TV.
Even when multiple TVs or devices are connected, the selected file is played through only one device. The playback rate may vary depending on the network connection.
To play on other operating systems or devices, refer to the manual of the operating system/device.
Browse and watch the content stored on the PC using the TV (Windows 10)
- Connect your TV and PC to the same network.
- Open the “Start” menu on your PC screen, search for “media streaming options” and then select the result that appears.
- Select the “Turn on media streaming” button in the window that opens.
- Allow all of the “media streaming options”.
- Select “OK” to save the settings.
- Select the connected PC in the Home Dashboard app on the TV, and then select and play the file you want.
To play on other operating systems or devices, refer to the manual of the operating system/device.
Matters That Require Special Attention during Content Share
-
Check your network settings if the Content Share option does not work properly.
-
Connect the device to a 5 GHz router because the performance may be affected by your wireless environment.
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May not work properly depending on the network environment.
-
If multiple TVs are connected to one device, the content may not be played properly depending upon server performance.
-
To watch a 1080p video through the content sharing function, a router using the 5 GHz frequency is required. If you use the existing 2.4 GHz router, the video may be leggy or not play properly.
-
The Content Share function may not be supported for a router that does not support multicast.
For more information, refer to the user guide that came with your router or contact the manufacturer. -
Captions are only supported on some connected devices.
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If you have added a caption file afterward, disable the shared folder on the PC and then enable it again.
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The DRM files in the connected device will not play.
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Even for the file format supported by the TV, the supported file format may differ depending on the connected device environment.
-
If there are too many folders or files in a folder, it may not work properly.
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The information on the file imported from the connected device may not be displayed correctly.
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Depending upon the encoding, some streams may not play in Content Sharing mode.
Watching PC Screen on TV
Connect Wireless (Windows 10)
01 Click the Notification Center icon on the taskbar on the PC screen and
select Connect.
02 Select the TV you want to connect to and request the connection.
03 After the connection is established, the TV will display the screen of the
connected.
- For a reliable connection always keep the connected device to your TV updated to the latest OS version.
- It is recommended that you use this function at close range.
- Start Screen Share faster by having your smart device or PC connected to the same network as the TV.
- Though it can be connected without a wireless router, connecting your device to a 5 GHz router is recommended because the performance can be affected by the surrounding wireless environment.
- The response rate may vary depending upon the user’s environment.
- It’s different from Windows version. For more information on the device you want to connect to, refer to its user guide.
- If the connection fails repeatedly, turn off the TV and the device you are trying to connect.
- Then turn them back on and try again.
Connect Wired
- Connect your PC to the TV using an HDMI cable.
- Switch the current input source to the port where the HDMI cable is connected in the Home Dashboard.
- After the connection is established, the TV will display the screen of the connected
- If there is a problem with your connection, refer to Troubleshooting Troubleshooting PC Connection Issues in User Guide.
To Use Magic Explorer
You can run a search conveniently through various apps based on on-screen
text or video information.
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Magic Explorer can be used if the pointer color of the Magic Remote changes (e.g. To the ).
-
Press and hold the Wheel (OK) button on the image if you are watching a broadcast, or on the text if you are using Guide, Settings, Sports Alert or Art Gallery apps.
-
On the broadcast screen, keywords associated with the program appear. On the text in the app, an icon appears that allows you to go to an item, such as Web Browser or Search.
-
Choose an item to use.
You can move an item by pressing the buttons on the remote control. -
You can exit Magic Explorer by pressing the button on the remote control.
- You can also use this feature by pressing and holding the OK button on the standard remote control.
- Available features vary depending on the region or service.
- Some models may not be supported.
Using the Room to Room Share
By connecting multiple TVs connected to the same network, you can send video from the TV you are watching to another TV or receive video from other TVs.
- Press the button on the remote control.
- Run the Room to Room Share app.
- Select Connect TV and follow the on-screen instructions to connect.
-
You can view the TV you are currently using.
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Enters the Edit screen. You can view the connected TV and block or delete the connection.
-
You can connect a new TV by selecting Send Screen or Get Screen and select Connects.
Send Screen : You can select a TV on which to continue watching the current screen.
Get Screen : You can select a TV from which to bring up the screen. -
Connect to the User Guide.
- The Room to Room Share feature may be discontinued without notice.
- Depending on the model, some features may not be available.
- Only models that support the Room to Room Share feature can be connected and used.
- Up to five connections can be made to one TV.
- The operation may not be smooth, depending on the network settings or environment. The TVs you wish to connect to must be connected to the same network. If the feature does not work properly, please check the network settings and WOL settings of the router. Depending on the performance of the router, the image quality or sound quality of the transmitted video may deteriorate. A wired network connection is recommended.
- The image quality or sound quality of the transmitted video may be lower than the original video.
- When connecting with the LG Thin app in Connect TV, all TVs to be used with Room to Room Share must be registered to the same LG Thin account.
- You can transmit the Live TV or the display of a device connected via HDMI. It is not possible to transmit the display of an HDMI-connected device that cannot play video. It can only be viewed on the TV that has gotten the screen. Received broadcasts may have restrictions on viewing. For some broadcasts, you cannot send or bring up a screen.
- The TV that received the video turns the screen on automatically, and the TV that sent the video turns the screen off automatically.
Surfing the Internet on TV
You can enter the website when you input the web address on the URL bar. If you input the search word, it will find the information about search word base on the search engine.
- Press the button on the remote control.
- Run the Web Browser application.
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You can refresh the web page you are viewing.
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You can type in a web address to navigate to a specific website or enter a search term directly.
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You can view the tabs that are currently open.
-
You can zoom in or out on the screen while browsing the website.
Block Ads : You can block ads within the web page you are viewing.
However, this button is only displayed if Settings Use Block Ads feature is set to On.
TV View : Split the screen to display the TV screen. You can browse web pages while watching TV.
History : You can view and delete the website visit history.
Add to bookmarks : You can add the website you are currently viewing to your Favorites.
Bookmarks : You can view and delete the list of websites you have added to your Favorites.
Settings : You can change the web browser settings.
User Guide : Launch User Guide.
Quit App : Turns off the app from running in the background. -
Closes the app.
-
The new tab screen shows a list of Recommended Sites and Most Visited Sites. If you do not want Recommended Sites to be displayed, set Settings Show Recommended Sites to Off. Recommended Sites may vary by country and is only available in certain countries.
The Web Browser app on your TV is a browser for TV, so it may work differently than the browser for your PC.
- Some contents may not be played properly.
- Flash Plug-in is not supported, and only HTML5 media is supported.
- Plug-in installation is not supported.
- Media in formats other than JPEG/PNG/GIF may not be played.
- Apps may be forced to shut down if the TV runs out of memory.
- The fonts provided on the TV are used. Depending on the content, characters may look different from PC or mobile browsers.
- File and font downloads are not supported.
- Caution is required because malicious or phishing sites are not automatically blocked.
- Some functions of Web Browser may not be supported temporarily due to external factors.
- The website can be accessed through the TV’s Web Browser app, so care needs to be taken about children’s access to harmful online contents. You can lock the Web
- Browser app to prevent access to harmful online contents. Configure the settings in General System Safety Application Locks.
If you experience problems while using Web Browser, refer to Troubleshooting in User Guide.
Changing Web Browser Settings
Select Settings at the top of the Web Browser app.
On Startup
You can choose the page that appears when you start the Web Browser app.
Search Engines
You can select a search engine to search for when entering a keyword in the
address bar.
- Search engine settings may be subject to change without notice based on the supplier’s circumstances.
Show Recommended Sites
You can set whether or not to display a list of Recommended Sites on the new
tab screen.
Always Show Address Bar
When set to On, the address bar and menu bar area at the top will always be
displayed.
Automatic Web Browser Issue Report
When it is set to On, if a failure (malfunction, media playback failure, page
loading failure, abnormal shutdown, delay in response due to insufficient
memory, etc.) occurs while using the web browser, the relevant information
will be automatically sent to the web browser development team at the LG
Electronics headquarters (Korea). The submitted information will only be used
to improve the Web Browser performance.
Use Block Ads
When it is set to On, if you press the at the top of Web Browser, a button to
turn on or off Use Block Ads will appear on the screen. Turning on the Use
Block Ads feature speeds up page loading by blocking ads included in the
website.
Site Filtering
You can register websites to block or allow.
Approved Sites : You can configure the settings to open the previously
registered web pages only.
Blocked Sites : You can configure the settings to block specific websites.
- To use the Site Filtering function, you should enter the TV password.
Pop-up Blocker
Blocks pop-ups that are automatically displayed by web pages
Private Browsing
If set to On, a history of website visits will not be stored.
Do Not Track
You can request to not leave a history of your visit on the website. The
operation may vary depending on the policy of the website.
Adaptive Streaming using JavaScript
The media streaming technology using JavaScript allows you to view video with
optimized resolution.
If this is set to Off, the resolution of the videos played in Web Browser is
limited to 720p.
Cookies Settings
Enables the website to store and use cookie data.
Clear Browsing Data
Clear Cookies : Deletes cookie data. When deleted, you are logged out of most
sites.
Clear All Browsing Data : Deletes all browsing history, including cookies.
Connecting a Camera to the TV
By connecting a camera to the TV, you can use it for video conferencing, etc.
- Connect the camera to the USB IN port.
- Run Home Dashboard by pressing the button on the remote control.
- Select Camera.
- For a detailed description of the camera’s functions, refer to the device’s manual. The camera must be purchased separately.
- It is recommended that you use a product that has been tested for compatibility with LG TVs. Logitech BRIO/C920/C920s/C922 Pro/C922x/C925e/C930c/C930e, LG Smart Cam.
- Depending on the installation status of the TV, the camera may not be mounted on the TV.
- USB storage device may not work or function properly when a USB hub or extension cable is used.
Video Conferencing
You can have a video conference using an Internet website or an app that
enables video conferences.
- This function may not be available in some countries or models.
- Internet connection is required to use this feature.
- Depending on camera performance or the network environment, the image quality may not be clear.
- Video conferencing sites can be found on the Web Browser Recommended Sites, and apps can be found on Apps. Depending on the circumstances of the service provider, the use of the video conferencing site or app may be subject to suspension or change.
Making the Most of Multi View
By pressing Multi View, you can run the video screen or broadcast screen, and
camera simultaneously. For more information, see Making the Most of Smart TV
Using Multi View in User Guide.
- This feature is available only on models that support the Multi View feature.
Using Sports Alert
- Press the button on the remote control.
- Run the Sports Alert app.
- You can view the list of teams by league and detailed information.
- Press Add to register your preferred team or player. By registering a team or player, you can view live scores and upcoming match schedules. You can receive notifications while watching TV by setting a game alarm.
- You must log in to your LG account to register your preferred team or player.
- The match schedule or status may differ from actual ones depending on the circumstances of the data provider.
- Real-time alarm may not be available when using certain apps.
- This feature is available only when the network is connected.
- Some models may not be supported.
Live Plus
Using the Live Plus Function
Live Plus provides an enhanced viewing experience related to the content
you’re watching including looking at additional information, participating in
events, interacting with advertisements, etc.
- Press the button on the remote control.
- Select General System Additional Settings.
- Set Live Plus to On.
- Some models may not be supported.
- You can still access some of the Live Plus features when using external devices such set top box.
- If you set up a universal remote control, you can use Live Plus even when using exterdevices.
- This service is only provided for select content with contracted partners.
Settings
Quick Settings
To Use Setting Function Quickly
Displays a set of light-weight controls quickly and simply such as Picture
Mode, Sound Out, Game Optimizer and so on.
Press the button on the remote control.
-
You can set the Picture Mode.
-
You can set the Sound Mode.
-
You can choose the Sound Out.
-
Directs to the Game Optimizer settings.
-
Launch Multi View.
-
Directs to the OLED Care settings.
-
Directs to the Network settings.
-
You can set more options.
You can also long-press button of the remote control to run the All settings directly. -
You can add/delete the quick setting items or change their order.
Move to an item that can be set up, press the remote control’s Wheel (OK) button once, and then press and hold the Wheel (OK) button to move to the menu.
The configurable items differ depending upon model.
Game Dashboard
During a game, you can quickly change the Game Genre and check the settings
status in real-time.
Press the button on the remote control.
When you connect a game console and run a game, General Game Optimizer is
changed to On, and Picture / Sound Select Mode is changed to Game Optimizer.
If Game Dashboard does not display, please check each setting.
-
You can optimize the screen depending on the genre of the game.
-
Real-time signals and the selected genre’s settings values are displayed.
The items displayed may vary by model. -
Launch User Guide.
-
Dark Room Mode : You can adjust the brightness of the entire screen to reduce eye strain in a dark environment or when watching for a long time to make the screen easier to watch.
Multi View : You can split the screen and use two apps simultaneously.
Menu Color : You can change the color of the menu.
Game Optimizer : Directs to the Game Optimizer settings. To see the details, click the Settings Game Optimizer in User Guide.
All Settings : You can set more options. You can also long-press button of the remote control to run the All settings directly.
There may be restrictions on running Multi View in some contents. -
The order of the items displayed on the Game Dashboard can be changed or replaced with other items.
The configurable items differ depending upon model.
Picture
Selecting Picture Mode
Picture Select Mode
Select the picture mode that is best suited to your viewing environment,
preferences or video type.
Select a picture mode. By adjusting and setting each item in more detail based
on the mode, your video is better optimized for its characteristics.
The configurable items differ depending upon model.
When You Use Normal Signals
Vivid
Sharpens the image by increasing the contrast, brightness and sharpness.
Standard
Displays the picture with natural contrast, brightness and sharpness levels.
APS
APS (Auto Power Save) mode reduces power consumption by using dimming control.
Cinema
Suitable picture for movies.
Sports / Soccer
Suitable picture for sports games. Sharpens the image of rapid movements such
as kicking or throwing a ball.
The name of the sport may differ depending on region.
Game Optimizer
Suitable picture for gameplay.
FILMMAKER MODE
Provides optimized Cinema Picture quality certified by UHD Alliance, the
standard setting body for UHD-related technologies.
To auto-switch to FILMMAKER MODE when a signal that can be operated with this
mode is entered, set FILMMAKER MODE Auto Start to On.
Expert (Bright space, daytime) / Expert (Dark space, night)
This mode is suitable for movies, etc. viewed in a dark environment.
Expert (Dark space, night) has lower color temperature than Expert (Bright
space day time).
Select a mode that is suitable for the movie you are watching.
Sick: Imaging Science Foundation Certified Calibration Control
When You Use the HDR/Dolby Vision Signals
Vivid
Sharpens the image by increasing the contrast, brightness and sharpness.
Standard
In a normal viewing environment, it opens a screen that can properly show the
expressiveness and brightness of HDR.
Cinema Home
The screen appears brighter and clearer than that of the Cinema screen.
Cinema
Suitable picture for HDR video signal.
Game Optimizer
Suitable picture for gameplay.
FILMMAKER MODE
To auto-switch to FILMMAKER MODE when a signal that can be operated with
this mode is entered, set FILMMAKER MODE Auto Start to On.
If an HDR/Dolby Vision video signal is input to the models that do not support
the HDR/Dolby Vision technology, normal signal picture mode options will be
made available.
Depending upon the input signal, the available picture modes may be different.
When watching online service content, the Picture Mode may be changed to match
the content being shown.
Expert is an option that allows a picture quality expert to fine-tune the
quality of the standard picture. Thus, it may not be effective for a normal
picture.
Select Mode changes may modify Energy Saving and Motion Eye Care settings and
it can affect energy consumption. You can change the settings in General
Energy Saving and Picture Advanced Settings Brightness Motion Eye Care.
Setting the Screen Size
Picture Aspect Ratio User Selection
You can change the screen size according to the type of content you are
watching.
16:9
Displays an aspect ratio of 16:9.
Original
The optimal screen ratio changes depending on the input image signal.
4:3
Displays an aspect ratio of 4:3.
Vertical Zoom
You can adjust the vertical dimension of the screen and align the screen
vertically by using Adjust Zoom Ratio and Adjust Screen Position.
4-Way Zoom
You can adjust the horizontal/vertical/diagonal dimensions of the screen and
align the screen horizontally/vertically by using Adjust Zoom Ratio and Adjust
Screen Position.
- The configurable items differ depending upon model.
- The picture may get distorted while zooming in or out.
- Selecting a different screen size from the original size may cause the image to look different.
- Depending on the combination of picture format and screen size, the edges may be hidden or shown in black, or both sides of the picture may flicker. Also, when selecting an item shown on the broadcast screen, the outline may not be aligned correctly.
- Depending upon the input signal, the available screen sizes may be different.
View Screen with Just Scan
Picture Aspect Ratio Just Scan
If you turn this feature On, you can view the content in the aspect ratio that
is in the broadcast signal or content source. If the edge of the screen is not
clean please turn it Off.
If set to Auto, the feature switches between On or Off status depending on the
information contained in the video signal.
The items that can be selected may vary depending on the current input.
Adjusting the Brightness of a Picture
Picture Advanced Settings Brightness
You can adjust the brightness of the entire screen.
Panel Brightness
Controls the level of screen brightness by adjusting the backlight. The closer
to 10 the brighter.
- Decrease the Panel Brightness to reduce energy consumption.
- Depending on the Energy Saving (Auto/Maximum), you may not be able to adjust the Panel Brightness.
- In this case, navigate to General Energy Saving Energy Saving Step and set to Off or Minimum.
- Depending on your TV model, you might not have the Panel Brightness setting.
OLED Pixel Brightness
Adjusts the display brightness by varying the brightness of the OLED panel.
Depending on the Energy Saving (Auto/Maximum), you may not be able to adjust
the OLED Pixel Brightness.
In this case, navigate to General OLED Care Device Self Care Energy
Saving Energy Saving Step and set to Off or Minimum.
Depending on your TV model, it might not have the OLED Pixel Brightness
setting.
Adjust Contrast
Adjusts the contrast of the bright and dark areas of the picture. The closer
to 100, the higher the contrast will be.
Black Level
Adjusts the brightness of dark areas of the screen. The closer it is to 100,
the lighter the screen becomes.
Auto Dynamic Contrast
Corrects the difference between the bright and dark areas of the screen for
optimal results depending on the brightness of the picture.
Dynamic Tone Mapping
Suitable contrast settings based on image brightness of the HDR content.
Peak Brightness
Adjusts the maximum brightness of the screen.
Peak Brightness
Adjusts the maximum brightness of the screen.
BT.1886 expresses the gradation in ITU-R BT.1886, which is an
international standard.
Video Range
Adjusts the darkness of the screen in order to display a perfect black. Select
Video
Range to match the color range of the external input device.
This feature can be used while watching content through an external input.
LED Local Dimming
Maximizes the contrast ratio by making the bright areas of the screen brighter
and the dark areas of the screen darker.
- Off : Disables the LED Local Dimming function.
- Low / Medium / High : Changes the contrast ratio.
Turning this option Off may increase energy consumption.
Motion Eye Care
Automatically adjusts brightness and reduces image blur based on image data
which reduces eyestrain.
- Turning this option Off may increase energy consumption.
- Depending upon the input signal or the selected picture mode, the available options may differ.
- The configurable items differ depending upon model.
Adjusting the Color of an Picture
Picture >Advanced Settings> Color
Color Depth
Tones down or up the colors displayed on the screen. The closer to 100 the
deeper the color.
Tint
Adjusts the color balance between red and green displayed on the screen. The
closer to Red 50, the redder the color will be. The closer to Green 50, the
greener the color will be.
Color Gamut
Selects the range of Colors to display.
Native
Displays more vivid and richer color.
Auto Detect
It automatically sets the Color Gamut to match the signal.
Dynamic
It expands the Color Gamut to match the scene.
Adobe RGB
Sets the Color Gamut to Adobe RGB standards.
Fine Tune
This is used when experts control it by using a test pattern. You can control
it by selecting areas of six colors (Red/Green/Blue/Cyan/Magenta/Yellow). For
normal images, adjustments may not result in noticeable Color changes.
Color Adjustment
To make the image more colorful and lively adjust the Color and saturation of
the picture.
Select Color
From Red/Green/Blue/Cyan/Magenta/Yellow, select a tone to adjust.
Adjust Saturation / Adjust Tint / Adjust Luminance
Adjust the chroma/tint/luminance of the tone in the range of -30 to +30.
White Balance
The function to adjust each color to be reproduced more accurately based on
white allows you to adjust the overall color tone of the screen to your
preference.
Color Temperature
You can set the color to make the display look cooler or warmer.
Method
This method is used for fine-tuning the color temperature setting. You can
control the color temperature at two points of the bright part and dark part
of the video if you select 2 Points, at each point of 10 levels if you select
10 Points Signal Level(%), and at each point of 22 levels of the video if you
select 22 Points Signal Level(%).
Point
Select screen brightness for color temperature adjustment.
If Method is set to 2 Points; use Low to select shadows and High to select
highlights.
If Method is set to 10 Points Signal Level(%); you can select brightness using
numbers indicating 10 levels.
When the Method is set to 22 Points Signal Level(%), you can select the
brightness with the 22 levels of brightness.
Signal Level(%)
Select screen brightness for color temperature adjustment.
If Method is set to 10 Points Signal Level(%); you can select brightness using
numbers indicating 10 levels.
When the Method is set to 22 Points Signal Level(%), you can select the
brightness with the 22 levels of brightness.
Show brightness level at the maximum signal level(%)
Adjusts the luminance of the highest 100% signal level.
Adjust brightness level at the selected signal level(%)
The brightness of the selected signal level can be adjusted.
You can do these settings only when the Picture Select Mode is the Cinema,
Expert (Bright space, daytime) or the Expert (Dark space, night) and when the
Method is set to 10 Points Signal Level(%) or 22 Points Signal Level(%).
Red / Green / Blue
Adjust the color temperature of the selected point.
Adjust the intensity of Red/Green/Blue in the range of -50 to 50.
You can adjust respective values for the brightness selected in Point.
Depending upon the input signal or the selected picture mode, the available
options may differ.
The configurable items differ depending upon model.
Adjusting the Contrast of a Picture
Picture Advanced Settings Clarity
You can adjust the contrast of a Picture to show it more clearly.
Adjust Sharpness
Adjusts the sharpness of the image. The closer to 50, the sharper and clearer
the image will be.
Super Resolution
Adjusts the resolution to make dim and blurred images clearer.
Noise Reduction
Removes small dots that stand out so as to make the image clean.
MPEG Noise Reduction
Reduces the noise produced during the creation of digital video signals.
Smooth Gradation
It reduces the phenomenon that the outline of the image is rugged and in a
staircase pattern and displays a smoother screen.
Real Cinema
Optimize display for movies.
True Motion
Suitable the image quality of fast-moving pictures.
Off : Turns off the True Motion.
- Cinematic Movement : Adjusts the shaking of the motion on the screen to make it feel like you are in a movie theater.
- Natural : Sets images with a lot of motions to look natural and clear.
- Smooth Movement : Softens fast-moving pictures.
- User Selection : Sets Trunk Motion manually.
- De-Judder : Adjusts juddering on the screen.
- De-Blur : Reduces the blurring effects of motion.
- OLED Motion / OLED Motion Pro / Motion Pro / Nano Cell Motion Pro : You can make your video clearer by eliminating afterimages.
The advanced settings can be changed only in User Selection mode.
Precision Detail
Dolby Vision technology, which analyzes content information to improve clarity
and contrast, expresses natural landscapes such as clouds, rocks, sand, water,
and snow in detail.
Depending upon the input signal or the selected picture mode, the available
options may differ.
The configurable items differ depending upon model.
Applying the Current Picture Settings to All Inputs
Picture Advanced Settings Apply to All Inputs
The settings you specify only applies to the currently selected input mode.
To apply your current picture settings to all input modes, select Apply to All
Inputs.
Resetting Picture Mode
** Picture Advanced Settings Reset
If you want to reset the image settings to the factory defaults after
configuring the image settings, select reset for each image mode.
FILMMAKER MODE Auto Start**
Picture Advanced Settings FILMMAKER MODE Auto Start
If set to On, Picture Mode will automatically be changed to FILMMAKER MODE
when a signal that can be operated with FILMMAKER MODE is entered.
While this mode effectively conveys the creator’s intention, it may appear
darker than other Picture Mode.
To Use Reduce Blue light Feature
Picture Advanced Settings Reduce Blue light
The color temperature will be adjusted to reduce eye fatigue.
On
The color temperature of your TV screen is adjusted
Off
Turns off the Reduce Blue light.
Some models may not be supported.
Sound
Select Mode
Sound Select Mode
You can select the most suitable sound mode for each genre.
AI Sound / AI Sound Pro
Depending on the content you watch, you can enjoy the optimized sound and
virtual surround in real time.
Standard
Optimizes the sound for all types of content.
Cinema
Optimizes the sound for cinemas.
Clear Voice / Clear Voice Pro
Boosts voice clarity.
Sports / Soccer / Cricket
Optimizes the sound for sports games.
The name of the sport may differ depending on region.
Music
Optimizes the sound for music.
Game Optimizer
Optimizes the sound for gameplay.
This setting only applies to the internal speakers of the TV or HDMI
(eARC/ARC) connected devices that support Sound Mode Share.
The configurable items differ depending upon model.
Use TV Speaker
Sound Sound Out Use TV Speaker
Audio is played through the TV’s internal speakers.
Use Wireless Speaker
Sound Sound Out Use Wireless Speaker
Bluetooth Device
Wirelessly connect a Bluetooth audio device to enjoy TV sound more
conveniently. Refer to the user manual of the Bluetooth audio device for
details on how to connect and use the device.
- Press to view the connected devices or any devices that can be connected and connect to any one of them.
- For some Bluetooth devices, the device volume can be controlled by selecting from the connection list.
- LG Sound Sync devices will automatically try to connect to the recently used devices when you turn the TV on.
- We recommend that you connect an LG audio device that supports LG Sound Sync, using LG TV mode or LG Sound Sync mode on the device.
Some models may not be supported.
The audio codec that can be output via Bluetooth is SBC/aptX
You can control the TV or enter speech by touching LG Tone Free connected to
the TV.
For the operation method, refer to the device manual or the Tone Free app
installed on the smart device. If you change the operation on the Tone Free
app, it will behave accordingly.
Some models may not be supported.
If the device fails to connect, check the power of the device to connect to
and check if the audio device is working properly.
Using a Bluetooth headset is recommended when you connect two Bluetooth
devices.
Depending on the type of the Bluetooth device, the device may not connect
correctly or an abnormal behavior may occur such as unsynchronized video and
audio.
- The mobile-only headsets may not work.
- If two different Bluetooth devices are connected and used at the same time, the voice may not match.
Sound may stutter or sound quality may be reduced if:
- the Bluetooth device is too far from the TV;
- there are obstacles between the Bluetooth device and the TV; or
- used together with radio equipment such as a microwave oven or wireless LAN
If the Picture Select Mode is set to Game Optimizer and Sound Out is set to
Bluetooth Device, the Picture Select Mode changes to Standard.
If you continue to experience problems, we recommend using a wired connection.
( Optical digital, HDMI (eARC/ARC) port )
Wispa Speakers
You can wirelessly connect the TV to the Wi SA Speakers to enjoy high-quality
sound Select to adjust detailed settings for Wiser Speakers.
- Some models may not be supported.
To use the Wispa speakers, you need to connect the exclusive dongle.
Connection issues between the Wispa Dongle and Wispa Speaker may occur in environments with wireless interference. In this case, contact the speaker manufacturer.
For more information on the purchase of Wiser authorized products, check on www.wisaassociation.org.
Mobile Device
If you install the LG Thin Q app on a smart device and connect it to your TV,
you can use the device as a speaker for the TV.
Use Wired Speaker
Sound Sound Out Use Wired Speaker
Optical Out Device
You can connect an audio device that supports Optical to the optical digital
audio outpost to enjoy your TV’s sound in richer quality and greater
convenience.
Only available for models with an optical digital port.
For some devices, you can adjust the volume using the TV remote control.
HDMI(ARC) Device
Sound from the TV can be output through an external audio device connected via
a
HDMI (eARC/ARC) port.
Select HDMI(ARC) Device to automatically turn on SIMPLINK. Once SIMPLINK is
turned off, the output speaker settings automatically revert to the default
settings for uninterrupted audio output.
Audio Out Device / Wired Headphones
Select Wired Headphones or Audio Out Device to optimize audio output
according to the device connected.
Some models may not be supported.
If you connect the wired headphones while the TV is powered on, it
automatically detects the wired headphones and redirects audio through them.
HDMI(ARC) Device
Sound from the TV can be output through an external audio device connected via
a
HDMI (eARC/ARC) port.
Select HDMI(ARC) Device to automatically turn on SIMPLINK. Once SIMPLINK is
turned off, the output speaker settings automatically revert to the default
settings for uninterrupted audio output.
Audio Out Device / Wired Headphones
Select Wired Headphones or Audio Out Device to optimize audio output according
to the device connected.
**Some models may not be supported.
If you connect the wired headphones while the TV is powered on, it
automatically detects the wired headphones and redirects audio through them.
Use External Speakers with TV Speaker
Sound Sound Out Use External Speakers with TV Speaker
Audio can be played through multiple devices simultaneously.
Bluetooth Device + TV Speaker**
Both the internal speaker of the TV and the Bluetooth speaker can be used to
output the sound at the same time or a surround sound can be used.
Up to two Bluetooth devices of the same model can be connected.
- Select to connect a Bluetooth speaker.
- Run Audio Delay to synchronize the TV’s internal speaker with the Bluetooth speaker. You can adjust the sync automatically or manually.
When you set Sound Out as Bluetooth Device + TV Speaker, if Picture Select
Mode is Game Optimizer, it will be changed to Standard and Dolby Atoms will be
turned off.
While using Screen Share function, the video and audio may be out of sync. We
recommend using Use TV Speaker in Sound Out.
To adjust the volume with the volume button on your Bluetooth device, set
General Accessibility Enjoy TV Sound Together to On. For Bluetooth devices
that do not have volume buttons, you can adjust the volume of the device in
the detailed settings screen of Bluetooth Device + TV Speaker.
If General Accessibility Enjoy TV Sound Together is set to On, only one
Bluetooth device can be connected.
Depending on the type of your Bluetooth device, two devices may not be
connected at the same time.
Depending on the type of the Bluetooth device, the device may not connect
correctly or an abnormal behavior may occur such as unsynchronized video and
audio.
Optical Out Device + TV Speaker
Audio is played through the TV’s built-in speakers and the audio device
connected to the digital optical audio output port simultaneously.
Wired Headphones + TV Speaker
Audio is played through the TV’s internal speakers and the Wired Headphones
simultaneously.
Some models may not be supported.
If you connect the wired headphones while the TV is powered on, it
automatically detects the wired headphones and redirects audio through them.
Balance
Sound Advanced Settings Balance
You can adjust the volume of the left and right speakers.
This setting is only available for Internal TV Speaker.
Equalizer
Sound Advanced Settings Equalizer
You can adjust the sound by increasing or decreasing the output of the
specific frequency range of the voice signal.
This option can be enabled if Sound Select Mode is set to Standard.
This setting only applies to the internal speakers of the TV or HDMI (eA
RC/ARC) connected devices that support Sound Mode Share.
Applying the Current Sound Settings to All Inputs
Sound Advanced Settings Apply to All Inputs
The settings you specify only applies to the currently selected input mode.
To apply your current sound settings to all input modes, select Apply to All
Inputs.
Initializing Sound Settings
Sound Advanced Settings Reset
Restores the detailed effect settings for the Standard sound mode to the
initial settings.
This setting only applies to the internal speakers of the TV or HDMI
(eARC/ARC) connected devices that support Sound Mode Share.
Installation Type
Sound Advanced Settings Installation Type
This mode optimizes the sound based on the TV setup.
Stand
Select this if the TV is installed in stand-type.
Wall-mounted
Select this if the TV is installed in wall-mounted type.
This setting is only available for Internal TV Speaker.
Automatic Volume Adjustment
Sound Advanced Settings Automatic Volume Adjustment.
If it is set to On, the volume will be automatically adjusted to a suitable
level for each content you watch to help you enjoy watching more comfortably.
This setting only applies to the internal speakers of the TV or HDMI
(eARC/ARC) connected devices that support Sound Mode Share.
Adjusting AV Synchronization
Sound Advanced Settings Match Screen and Sound
Adjusts the synchronization of the sound from the speaker that is working.
The closer the value is set to 60, the slower the voice output speed will be
than the default speed.
If you select Bypass, Outputs the broadcast signals or the sound from external
devices without any audio delay. The audio may be output before the video
because of the time
the TV takes to process the video input.
Available options vary by Sound Out setting.
Select HDMI Input Audio Format
Sound Advanced Settings Select HDMI Input Audio Format
You can set the audio format for each HDMI input.
When connected to devices or content that support the latest surround sound
technology, setting to Bitstream will enable you to listen to the intended
sound quality.
When the voice delivered through the HDMI port is not synchronized, set it to
PCM.
Sound Mode Share
Sound Advanced Settings Sound Mode Share
Plays the sound mode applied to the TV speakers on the sound bar, or selects
the sound mode of the sound bar on the TV to play.
Off
Turns off the Sound Mode Share.
Enjoy TV Sound Mode
The Sound Select Mode set on the TV is applied to the sound bar to deliver a
variety of sounds.
Enjoy Sound bar Sound Mode
You can set the sound mode of the sound bar in Sound Select Mode on the TV.
The name of the sound mode displayed on the sound bar may differ from that
of the Sound Select Mode on the TV, depending on the model. In this case, it
will be
matched with the Sound Mode with similar effects.
LG Sound Sync
Sound Advanced Settings LG Sound Sync
Connect the LG Sound Sync device to the optical digital input port and set
Sound Out to Optical Out Device.
By setting this feature to On, you can adjust the volume of the connected LG
Sound Sync device using a TV remote control.
- If the auto-power feature of the sound bar that supports LG Sound Sync is set to On, the sound bar will be turned on or off together when the TV is turned on or off.
Setting Digital Sound Output
Sound Advanced Settings Digital Sound Output
You can configure the Digital Sound Output settings.
- This setting is only available when Sound Sound Out Use Wired Speake is set to Optical Out Device/HDMI(ARC) Device.
- When Pass Through is enabled, sound effects may not be output.
- The codec output with a device may differ from input signals.
| Sound Input| Digital Sound Output
---|---|---
PCM| All| PCM
Auto / Pass Through| MPEG| PCM
| Dolby Digital| Dolby Digital
| Dolby Digital Plus /Atoms| (Optical) Dolby Digital (HDMI ARC) Dolby Digital
Plus / Atoms
| Dolby True HD (HDMI only)| (Optical) Dolby Digital, (HDMI ARC) Dolby Digital
Plus / Atoms
| HE-AAC / AAC| (Optical) Dolby Digital (HDMI ARC) Dolby Digital / Dolby
Digital Plus
- Dolby True HD , HDMI eARC , Dolby Atoms : Some models may not be supported.
- When connected with HDMI eARC, the output audio type will depend on the audio type supported by the connected device.
- Depending on the device connected and input audio type, it can be output as Dolby Metadata-Enhanced Audio Transmission PCM (Dolby MAT PCM).
- If Digital Sound Output is set to Pass Through and HDMI input is Dolby Trued or Multi-Channel PCM, audio can be output as Bypass.
Using eARC Supported Audio Device
Sound Advanced Settings eARC Support eARC is a technology that can send and receive more sound information faster thanks to its wider bandwidth than that of the conventional ARC. You can enjoy TV sound with higher quality than ARC through a connected audio device.
- Connect an audio device that supports eARC to the HDMI (eARC/ARC) port.
- Go to Sound Out Use Wired Speaker and choose HDMI(ARC) Device.
- Set eARC Support to On.
AI Service
AI Brightness Settings
General →AI Service AI Brightness Settings
Set to On. AI adjusts the dark areas according to the brightness around your
TV and specific contents.
AI Sound / AI Sound Pro
General AI Service AI Sound / AI Sound Pro
If set to On, the optimal sound and realistic surround effects are provided
per the content based on artificial intelligence.
- This setting only applies to the internal speakers of the TV or HDMI (eARC/ARC) connected devices that support Sound Mode Share.
- When this feature is set to On, Sound Select Mode is changed to AI Sound/AI Sound Pro.
- The configurable items differ depending upon model.
AI Acoustic Tuning
General AI Service AI Acoustic Tuning
With the AI Acoustic Tuning feature, you can detect the space where your TV is
installed using your Magic Remote’s microphone to optimize the audio of your
TV for your environment.
Select Start New Sound Tuning to measure the space in which the TV is
installed.
When the initial detection is complete, you can select your desired audio
mode.
- Off : This option disables the use of AI Acoustic Tuning-adjusted audio. Selecting this option outputs your TV’s default sound without making any adjustments to it.
- Standard : Selecting this option outputs AI Acoustic Tuning-adjusted audio in Standard mode. This mode provides a clean and natural sound.
- Bass Boost : Selecting this option outputs AI Acoustic Tuning-adjusted audio with an emphasis on bass.
- Treble Boost : Selecting this option outputs AI Acoustic Tuning-adjusted audio with an emphasis on treble.
If there is more than a library noise level (over 30 ~ 40 dBuA), we recommend
that you install from within 3 meters (9.8 feet).
This function may not work properly
- The background noise is too large over 40 dBuA.
- TV and Magic Remote distance 5 meters (16.4 feet) or more.
Viewing Voice Recognition Help
General AI Service Voice Recognition Help
It shows a list of voice commands the TV can perform.
Using Voice Recognition Settings
General AI Service Voice Recognition Settings
You can apply settings for voice recognition features.
AI Recommendation
General AI Service AI Recommendation
You can get content recommendation messages according to your content viewing
history and app usage history.
Alarm
Who.Where.What?
You can get recommendations for the information related to the broadcast you
are watching.
This feature may not be available in some countries.
Smart Tips
You can get an introduction to smart features you can use when watching TV or
using an app.
Next Picks
You can get recommendations based on your TV viewing patterns. This feature
may not be available in some countries.
Sports Alert
Move to the Sports Alert app. You can check information about sports events an
set alarms.
For more information, see Making the Most of Smart TV Using Sports Alert in
User Guide.
Usage Data Management
Reset Usage Data
It resets the content view history and the app usage history. If you reset
them, it takes some time to receive recommendations for contents again.
The configurable items differ depending upon model.
Game Optimizer
Game Optimizer
Sets up the features for an immersive experience when you play with a video
game console.
- Press the button on the remote control.
- Select Game Optimizer.
- Selecting On turns on all related settings.
It only works with HDMI inputs.
If you set Picture Select Mode to a mode other than Game Optimizer, some
items in Game Optimizer cannot be set.
If you turn this feature On, you cannot change some video settings items.
When Game Optimizer is set to On, audio delays may occur if you set Sound Out to Bluetooth Device/Wispa Speakers/Optical Out Device/HDMI(ARC) Device. Switch to Use TV Speaker or change Sound >Advanced Settings> Select HDMI Input Audio Format to PCM.
The configurable items differ depending upon model.
Game
Game Genre
You can optimize the screen depending on the genre of the game.
OLED Motion / OLED Motion Pro
You can make your video clearer by eliminating afterimages.
Reduce Blue Light
You can adjust the blue light output to rest your eyes while watching the
screen.
Dark Room Mode
You can adjust the brightness of the entire screen to reduce eye strain in a
dark environment or when watching for a long time to make the screen easier to
watch.
Prevent input delay (input lag)
Minimize the input delay according to the image signal.
Game Dashboard
Set to On. Press the button on the remote control during a game to display the
Game Dashboard. Set to Off to display as Quick Settings during a game.
Please see Settings Quick Settings Game Dashboard of User Guide for min
formation about Game Dashboard.
AI Game Sound
Optimizes the sound for gameplay.
When this feature is set to On, Sound Select Mode is changed to Game
Optimizer.
This setting only applies to the internal speakers of the TV or HDMI
(eARC/ARC) connected devices that support Sound Mode Share.
VRR
This reduces screen cracking and video lagging during game play.
VRR & G-Sync
NVIDIA’s display adaptive sync technology adjusts frames to minimize screen
tearing and stuttering.
AMD Resync Premium
Set to On. AMD’s display adaptive sync technology adjusts the injection rate
to minimize screen breaks and stuttering.
The LED/QNED model can be set up as follows: High
The range of supported refresh rates is 90 Hz – 120 Hz.
Wide
The range of supported refresh rates is 48 Hz – 120 Hz.
Screen flickering may occur in some gaming environments. In this case, set it
to High.
Fine Tune Dark Areas
You can calibrate the brightness of the dark areas with VRR, VRR & G-Sync or
AMD Free Sync Premium set to On.
It may not operate normally depending on the features or settings of the
connected PC or game console.
Menu Color
Menu color of Game Optimizer and Game Dashboard can be changed.
User Guide
Move to the User Guide app.
Picture
Black Stabilizer
You can fine-tune dark areas.
White Stabilizer
You can fine-tune light areas.
Adjust Contrast
Adjusts the contrast of the bright and dark areas of the picture.
Black Level
Adjusts the overall screen brightness. You may use the Black Level settings
specifically to set the dark part of the image.
Adjust Sharpness
Adjusts the sharpness of the image.
Color Depth
Tones down or up the colors displayed on the screen.
Dynamic Tone Mapping
Suitable contrast settings based on image brightness of the HDR content.
Reset
You can reset the settings.
Wide Aspect Ratio
Supports resolutions with a screen ratio of 21:9 or 32:9.
- It only works when the game or PC input supports a 21:9 or 32:9 screen ratio.
- To display the screen in the selected screen ratio, the resolution must be set up as shown below to match the desired screen ratio, even on the connected PC.
21:9 : 3840 × 1600 (60 Hz signals only), 2560 × 1080
32:9 : 3840 × 1080
Screen Position
You can change the position of the screen when you set it to a widescreen
ratio.
Advanced Picture Settings
Move to the Picture Advanced Settings.
Family Settings
Usage Limits Setting
General Family Settings Usage Limits Setting
You can use the TV in the set time period only. Outside of the set time
period, you must enter your password to use the TV.
- Set Enable the function to On.
- Set Start Time and End Time. Selecting Repeat will activate this feature every day.
- Select Set.
- For instructions on how to reset the password, refer to Settings System Safety in User Guide.
Eye Care Mode
General Family Settings Eye Care Mode
Set Enable the function to On. A screen with lowered blue light is displayed
for the protection of your eyes.
- Using Eye Care Mode sets Picture Advanced Settings Reduce Blue light to On.
Volume Limit Mode
General Family Settings Volume Limit Mode
Set Enable the function to On. The volume cannot be raised above a certain
level for the protection of your hearing.
- Volume Limit Mode may not work for audio devices connected to the optical digital/HDMI (eARC/ARC)/headphone port.
Screen Time Reports
General Family Settings Screen Time Reports
You can check your TV usage time.
Channels
Automatically Setting Up Channels
General Channels Channel Tuning Auto Tuning
This function automatically searches and remembers channels that are available
for viewing.
- If the Antenna or Cable is not connected properly, channels are not added.
- Auto Tuning finds and adds only channels being broadcast.
- A password box will appear in Safety mode.
General Channels Channel Tuning Manual Tuning
This function is for manually searching and saving channels.
You can check the signal strength of digital broadcasting.
Edit Channels
You can edit the selected channels from all the stored channels or add/delete
them to/from the favorite channels.
Edit All Channels List
General → Channels→ Channel Manager → Edit All Channels
You can lock or unlock the selected channels from all the stored channels or
you can set them to be skipped when switching channels.
Lock / Unlock : Lock the selected channels or unlock the locked channels.
Delete / Restore : Set the selected channels to be skipped when switching
channels, or disable the skipping option of the channels previously set to be
skipped.
Edit Favorite Channels List
General→ Channels →Channel Manager → Edit Favorites
You can add/delete desired channels to/from the favorite channels, change
their positions, etc.
- Select the desired channels from the all channels list and press the button to add them to the favorite channels list.
- Delete the selected channels from the favorite channels list.
- Move : Select one or more channels in the Preferred Channels list, press the Move button, and then select the position to move it to. The selected channels will move to the position you selected.
Change Group Name : Change the name of the favorite channels list.
Sort by Channel : Sorts the list of favorite channels by channel.
If you have set up the Internet channels, you can also lock them, set them to be skipped, or add them to the favorite channels list. (Some models may not be supported.)
Network
Setting a Wired Network
General→ Network → Wired Connection (Ethernet)
If the router connected to the network supports the DHCP feature, connecting
the TV and router by wire will automatically connects to the network. If the
automatic setup is not supported, you can select Edit to manually set up the
network connection. Some models may not be supported.
Setting a Wireless Network
General→ Network → Wi-Fi Connection
You can check and connect to the available wireless Internet networks; if you
have set up the TV for a wireless network. Select the wireless router to
connect.
For more detailed settings, select Other Network Settings.
Add a Hidden Wireless Network
You can add a wireless network if you input the name of the network directly.
Connect via WPS PBC
If the wireless router you want to connect to has a Wi-Fi Protected Setup-Push
Button Configuration (WPS-PBC) feature, you can easily connect to the wireless
router by pressing the WPS-PBC button on the router. Press the wireless
router’s WPS-PBC button and then press the TV’s [Connect] button.
Connect via WPS PIN
This is a method to connect to an access point using a Wi-Fi Protected Setup
Personal Identification Number (WPS-PIN). Select the access point (AP) to
which you would like to connect. Enter the PIN displayed on the access point’s
Wi-Fi device.
Advanced Wi-Fi Settings
Once you connect to a wireless network you can view connection information
such as detailed IP address information. In addition, you can change the IP
address and DNS server address you want to connect to by pressing the Edit
button.
For more information on how to connect to the network, see Getting Started
with LG webs TV Connecting to the Network in User Guide.
Devices
Setting TV
General→ Devices →TV Management
Home/Store Mode
You can choose between Home Mode and Store Mode.
To use the TV at home, select Home Mode.
Select Store Mode only when the TV will be displayed in store. The Store
Mode provide settings optimized for store display.
Quick Start+
This setting puts your TV in standby mode when it’s turned off so it will
start up more quickly the next time it’s turned on.
Set Quick Start+ to On.
- Some models may not be supported.
- Turning this option on may increase energy consumption.
TV Information
You can view information including Model, Serial Number, Device Name.
Managing External Device Connections
General→ Devices→ External Devices
You can set to use a smart device connected to the TV to control the TV or
manage the connection history.
The configurable items differ depending upon model.
Connect Bluetooth Controller
You can connect and use devices such as a Bluetooth-enabled keyboard, mouse,
or a gamepad with your TV.
Turn on the device, set it to pairing mode, and then click Connect on your TV
screen.
When a device you’ve connected before is turned on, it automatically connects
to your TV. To disconnect the existing connection, click Disconnect.
-
It is recommended that you use a product that has been tested for compatibility with LG TVs.
Bluetooth Mouse : Logitech M535, Logitech MX Master 2S, Apple Magic Mouse2
Bluetooth Keyboard : Logitech K480, Artech HB030B, Artech HB192, Apple Magic Keyboard
Bluetooth Gamepad : Sony Dualshock4, Microsoft Xbox One S Controller, Microsoft Xbox Series X Controller, NVIDIA SHIELD Controller -
This feature is available for Bluetooth-enabled models only.
-
Connecting multiple Bluetooth devices may result in poor connection or operation.
-
If the Bluetooth device is too far from the TV, or there are obstacles between them, they may not operate normally.
-
Depending on the peripherals (wireless router, microwave oven, etc.), communication failures may occur.
-
If the device you selected from Registered Devices does not reconnect, Disconnect and then reconnect the device.
-
It differs among devices. When trying to connect to a device, refer to the device’s User’s Guide for more information.
Camera
You can set access permissions to the camera for each app.
Universal Control Settings
If you set up the universal remote control, you can control peripheral devices
connected to the TV with the Magic Remote instead of their own remote
controls. For more information, see How to Operate TV→ Setting Universal
Control in User Guide.
TV On With Mobile
If Turn on via Wi-Fi or Turn on via Bluetooth is set to On, you can
turn on your TV using an application that supports TV On With Mobile.
- The TV should be connected to a network.
- The TV and the device to be used should be connected to the same network.
- The Turn on via Wi-Fi feature must be used in an app on a smart device that supports the feature.
- Turn on via Bluetooth is only available on some smartphones.
- The TV must be plugged in.
- To connect for the first time make sure the device to be used is ready to connect.
- Some models may not be supported.
Delete Connection History
You can delete the connection history of the devices connected to the TV on
the wireless network.
Setting HDMI External Input
General→ Devices →HDMI Settings
You can apply settings to ensure a clear picture and easy control for the HDMI
connected devices.
HDMI Deep Color
If you connect a device that supports HDMI Deep Color, you can enjoy a
clearer image. After connecting the playback device, set HDMI Deep Color to
4K.
If the connected device does not support this function, it may not work
properly.
When a screen problem occurs, change the HDMI Deep Color setting to Off.
Supported Display Resolution
- 4K : Supports 4K@120 Hz (4:4:4, 4:2:2, 4:2:0) (120 Hz models only), 4K@60 Hz (4:4:4, 4:2:2, and 4:2:0)
- Off : Supports 4K@60 Hz (4:2:0)
4K @ 50/60 Hz Support Format
(60 Hz models only)
Resolution | Frame rate (Hz | Color Depth/Chroma Sampling |
---|---|---|
8 bit | 10 bit | 12 bit |
3840 × 2160p
4096 × 2160p| 50
59.94
60| YCbCr 4:2:0| YCbCr 4:2:0¹| YCbCr 4:2:0¹
YCbCr 4:2:2¹)| YCbCr 4:2:2 ¹| YCbCr 4:2:2¹
YCbCr 4:4:4¹| |
RGB 4:4:4¹| |
4K @ 100/120 Hz Support Format (120 Hz models only)
3840 × 2160p4096 × 2160p| 50
59.94
60| YCbCr 4:2:0| YCbCr 4:2:0 ¹| YCbCr 4:2:0¹
YCbCr 4:2:2 ¹| YCbCr 4:2:2¹| YCbCr 4:2:2¹
YCbCr 4:4:4 ¹| YCbCr 4:4:4 ¹ ²| YCbCr 4:4:4 ¹ ²
YCbCr 4:4:4¹| YCbCr 4:4:4 ¹ ²| RGB 4:4:4 ¹ ²
| 100120| YCbCr 4:2:0| YCbCr 4:2:0| YCbCr 4:2:0
YCbCr 4:2:2| YCbCr 4:2:2| YCbCr 4:2:2
YCbCr 4:4:4| YCbCr 4:4:4| YCbCr 4:4:4
RGB 4:4:4| RGB 4:4:4| RGB 4:4:4
- Supported when HDMI Deep Color is set to 4K.
- This feature is available for HDMI (4K@120 Hz) IN terminals only.
- You can only change the settings of the HDMI IN you are watching at the time.
- You can specify a different setting for each HDMI port.
SIMPLINK (HDMI-CEC)
You can conveniently control and use various multimedia devices connected
through HDMI with the TV remote control.
To see the details, click the How to Operate TV→ Connecting to SIMPLINK
(HDMICEC) in User Guide.
System
Configuring Language Settings
General→ System → Language
You can choose the menu language displayed on the screen and the audio
language of the digital broadcast.
Menu Language
You can select one of the menu languages to be displayed on the screen. The
language for the speech recognition will be automatically set to the selected
language for the menu.
- The speech recognition is only applied to some models.
Audio Language
You can choose the language you want when watching a digital broadcasting
program, which includes multiple audio languages.
For programs that do not support multiple languages, the default will be used.
- Applies to digital broadcasting.
Keyboard Languages
Select the language to use the on-screen keyboard.
Setting the Location
General → System→ Location
You can change the location setting of your Smart TV.
Broadcast Country
You can set the broadcast country on your TV.
Zip Code
This function is used to set the broadcast location of the TV by entering your
zip code.
LG Services Country
If you haven’t selected Set Automatically , you can select the country
manually.
Weather Location Setting
Please set your region to display the weather on the screen saver and etc.
- You must set the country manually when you are not connected to the network.
- The configurable items differ depending upon model.
Time & Timer
General → System→ Time & Timer
You can check the time or configure related settings.
Set Automatically
The TV time is automatically set to the time of digital broadcasting
information sent from the broadcasting station or the time sent from the
server.
Time / Date / Time Zone
You can set the time and date manually if the automatically set current time
is incorrect.
- If you set the time manually with the antenna connected, schedule information, program guide, etc. may not function correctly.
Timers
Sleep Timer
Sets the TV to turn off at a specified time.
If you do not want to use Sleep Timer, select Off.
Power On Timer
Set Power On Timer to On.
The TV is turned on and displays the set channel at the set time.
- Time : Set the time at which to turn the TV on.
- Timer Repeat : Set the day of the week. Set the option to None to operate the feature only once.
- Input : Set an external input to display when the power is turned on.
- Timer Channel : Set a channel to display when the power is turned on. This option can be set only when Input is set to TV.
- Volume : Set audio volume to use when the power is turned on.
Power Off Timer
Set Power Off Timer to On.
The TV is turned off at the set time.
- Time : Set the time at which to turn the TV off.
- Timer Repeat : Set the day of the week. Set the option to None to operate the feature only once.
Auto Power Off after 4 Hours
If you do not press any button for 4 hours after the TV is turned on by a
feature such as Power On Timer , the TV will be turned off automatically.
To ensure the TV does not automatically turn off set Auto Power Off after 4
Hours to Off.
- Some models may not be supported.
- To use Power On Timer/Power Off Timer set the time correctly.
Setting Safety
General → System→ Safety
You can put a lock on TV broadcasts or apps.
Set it to On to apply the lock.
TV Program Locks
TV Lock
Locks the TV shows you do not want your children to watch. In addition, locks
the TV shows of your choice based on ratings by using the parental control
function (Chip).
- Children Age : TV-Y (Preschool children aged 2-6 years), TV-Y7 (Advise school children aged over 6)
- Fantasy Violence : TV-Y7 (Advise school children; Suitable for children aged over 7 years. May contain fantasy violence.)
- General Age : TV-G (General Audience. All ages admitted.) TV-PG (Parental Guidance Suggested. Some material may not be suitable for preschool children.) TV-14 (Parents Strongly Cautioned. Some material may not be suitable for children under 14.) TV-MA (Adults Only. Not suitable for children under 17.)
- Sexually Suggestive Dialogue : TV-PG or TV-14
- Adult Language (Violent Language) : TV-PG, TV-14 or TV-MA
- Sexual Situations (Sexually Explicit) : TV-PG, TV-14 or TV-MA
- Violence : TV-PG, TV-14 or TV-MA
- The configurable items differ depending upon model.
Movie Lock
Blocks films that are broadcast and contain inappropriate content, based on
the Motion Picture Association of America (MPAA) rating.
- G : (General Audiences) All ages admitted
- PG : (Parental Guidance Suggested) Some content is inappropriate for children
- PG-13 : (Parents Strongly Cautioned) Some material may be inappropriate for children under 13.
- R : (Restricted) Under 17 requires accompanying parent or adult guardian.
- NC-17 : No one 17 and under admitted.
- X : Adults only
The configurable items differ depending upon model.
Downloadable Rating
This function is only enabled when the TV receives the Region5 rated data. The
name of the rating option may differ.
Supported only in the digital mode.
Channel Locks
Blocks the channels that contain inappropriate contents for children. The
channels can be selected but the screen is blank and the audio is muted. To
watch a locked channel, enter the password.
Application Locks
You can lock or unlock the application.
The lock function is not immediately available for the currently running
application.
Input Locks
You can lock or unlock the Inputs.
Reset Password
Set or change the password for the TV.
The default password is set as “0000”.
Resetting a Lost Password
If you lose the password you set, you can reset it as follows:
- Press the button on the remote control.
- Select → General→ System→ Safety.
- Press (Channels) (Channels) (Channels) (Channels) on the remote control. The master password input window will appear.
- Enter the numbers “0313” in the master password input window. The password will be reset.
Managing Your LG Account
You can sign up for LG membership and log in with your email address in LG
Account.
To see the details, click the Getting Started with LG webs TV→ Managing Your
LG Account in User Guide.
Using Notifications
→ General→ System → Additional Settings→ Notifications
You can view or delete notifications from TV apps and LG services. For
notifications that support shortcuts, you can go directly to that app or
website.
- You can check the details by selecting the desired item. If it supports shortcuts, you can launch the app.
- You can delete notifications.
- Closes the app.
To turn off the app from running in the background, press the button on the remote control and select Quit App.
If your remote control does not have a button, press and hold the button.
Home Settings
→ General → System →Additional Settings → Home Settings
Home Auto Launch
You can set Home to launch automatically when turning on the TV.
Home Promotion
You can turn on or off the advertisements on the Home screen.
The configurable items differ depending upon model.
To Set Power Indicator
→ General→ System→ Additional Settings →Standby Light You can turn the
standby light on or off.
Some models may not be supported.
Setting the Pointer of Magic Remote
→ General → System Additional → Settings Pointer Options
You can set the pointer speed and size you want while it is on the screen.
Tracking Speed
Sets the pointer speed.
Pointer Size
Selects the pointer size.
Advertisement
→ General → System Additional→ Settings Advertisement
If your TV is connected to the Internet, webs may use a frequency capping
cookie to keep track of the number of times an ad is shown on your TV.
This information is used to help limit the number of times the same ad is
displayed. You can clear this cookie or turn it on or off at any time by
going to the Advertisement setting on your TV.
No personally identifiable information is tied to this cookie.
Limit AD Tracking
If set to On, personalized advertisements based on user interests may not be
provided.
Reset AD ID
User interest information is newly collected, and advertisements are provided
according to the information.
Some models may not be supported.
Using the Live Plus
Live Plus is a service that provides a variety of information about the
programs you watch.
To see the details, click the Making the Most of Smart TV→ Live Plus in User
Guide.
Some models may not be supported.
To Use Settings Help
→ General → System Additional → Settings Settings Help
When set to On, you can get help for the selected items when navigating
through the Settings menu.
Set ID
→ General → System Additional→ Settings Set ID
You can set a number (ID) to manage multiple TVs.
This feature is for administrators. It is not recommended for use in a typical
home environment.
Restoring the Default Settings
→ General→ System→ Reset to Initial Settings
Return TV to its initial settings. After reset, the TV will automatically turn
off and on.
Reset All
All items on the TV are changed to their default settings.
Reset all except network settings
All items except the network settings are changed to their default settings.
- If Safety is set to On; you should type the password to Reset to Initial Settings.
- Do not turn off the power during initialization.
- We recommend that you reset the TV to Reset to Initial Settings before you sell it or transfer it to a third party.
Energy Saving
To Use Energy Saving Feature
General→ Energy Saving
Reduces power consumption by adjusting peak screen brightness.
Energy Saving Step
Auto : TV sensor detects the ambient lighting and automatically adjusts
the screen brightness.
Some models may not be supported.
Off : Turns off the Energy Saving Step.
Minimum / Medium / Maximum : Use the power saving feature according to
Energy Saving Step set on TV.
Minimum Brightness
You can set how dark the screen is when the Energy Saving Step is set to Auto.
Auto Power Off
When the TV is on, it turns off automatically if you do not press any button
within the set period of time.
Some models may not be supported.
Screen Off
Screen is turned off and only sound is played.
Press any button except the power and the volume buttons to turn the screen
back on.
If you use Energy Saving Step function, brightness of your TV will be
affected.
Accessibility
To Use Audio Guidance
General Accessibility Audio Guidance
If Audio Guidance is set to On, audio guides will be provided in various
situations, such as when you change channels, adjust the volume or change
settings and input signals.
Speed
Adjust the speed of spoken guide.
Volume
Adjust the volume of spoken guide.
Pitch
Adjust the tone of spoken guide.
- This feature is available on certain languages only.
- Some models may not be supported.
- The configurable items differ depending upon model.
- For visually impaired users.
- Setting the Audio Guidance to On automatically switches the TV Power Sound (only available on certain models) to On as well.
Learn Remote Control
→ General Accessibility→ Learn Remote Control
Press a button on the remote control following the on-screen instructions to
get information about the button.
Pressing the button twice in succession ends Learn Remote Control.
Press the button to turn off the TV, and the products with Always Ready enter
Always Ready.
TV Power Sound
→ General → Accessibility→ TV Power Sound
This feature lets you turn on/off the sound effects that you hear when your TV is switched on or off.
- Some models may not be supported.
- Setting the Audio Guidance to On automatically switches the TV Power Sound to On as well.
Enjoy TV Sound Together
→ General→ Accessibility→ Enjoy TV Sound Together
A hearing aid can be connected to Bluetooth or HDMI (eARC/ARC) to output
sound simultaneously with the TV’s built-in speaker and the hearing aid.
Off
Turns off the Enjoy TV Sound Together.
Bluetooth Device
Sound Out changes to Bluetooth Device + TV Speaker. The existing
Bluetooth connection history will then be deleted.
HDMI(ARC) Device
Sound Out changes to HDMI(ARC) Device + TV Speaker.
For Bluetooth devices, earphone or headset type is recommended.
For instructions on how to connect and set up a Bluetooth device, refer to
Settings→ Sound → Use External Speakers with TV Speaker in User Guide.
Changing the Menu to High-Contrast Screen
→General → Accessibility → High Contrast
When this feature is set to On, it adjusts the background of some of the menus
on the screen and font colors to highlight the contrast between the light and
dark areas.
Grayscale
→ General → Accessibility → Grayscale
Change the color of the menu on the screen to black and white tone to make its
ambiguity very clear. Set to On.
To Set Closed Caption
→ General→ Accessibility→ Closed Caption
View closed captions when the TV station provides closed captioned
programming.
Closed caption broadcasting is only available for digital/analog broadcasts.
Change Closed Caption to On and select caption setting.
Analog Mode
CC 1 – CC 4 (Closed Captioning) / TEXT 1 – TEXT 4
Displays the audio portion of a TV program as text on the TV screen. CC 1 is
the most common mode in use.
Field 1 data channels : two Captions (CC1, CC2), two Text (T1, T2).
Field 2 data channels : two Captions (CC3, CC4), two Text (T3, T4).
Digital Mode
According to the digital broadcasting type you are watching, you can select
the caption in HD Mode or the NEXTGEN TV Mode.
- In the case of HD broadcasting, you can set the size and color of the caption at the HD Mode Option. Please select Set By Program or Custom. You can adjust detailed options such as the size and color of the caption by selecting the Custom.
- The configurable items differ depending upon model.
Position Settings
You can move the position of closed captions.
- You can control only while watching a TV broadcast.
Support
Software Update
→ Support→ Software Update
Uses software update to check and obtain the latest version.
Auto Update
When it is set to On, updates are automatically made without a separate
confirmation procedure except for some important updates.
Check for Updates
When checking for the latest update version, you can perform updates only if
an update file of a later version is available. The TV automatically checks
your software version but, if necessary, you can perform a manual check.
- The configurable items differ depending upon model.
- The latest version can be obtained via digital broadcast signals or internet connections.
- Changing the channel while downloading the software via digital broadcast signal interrupts the download process. Returning to the initial channel allows downloading to resume.
- If software is not updated, certain functions may not work properly.
- In some countries, Auto Update is not displayed if you are not connected to the Internet.
Screen Self-diagnosis
→ Support → Screen Self-diagnosis
After running a test to verify that the image signal is output normally, you
can select whether there is an error with the signal on the screen.
If there are no problems in the test, check the connected external device or
broadcast signal.
Sound Self-diagnosis
→Support→ Sound Self-diagnosis
Start the Sound Test to check that the sound signal output is normal, and then
select whether there is an error.
If there are no problems in the test, check the connected external device or
broadcast signal.
Privacy & Terms
****→ Support→ Privacy & Terms
User Agreements
These are the terms and conditions related to use of the Smart TV service and
protection of privacy.
Legal Notice
It’s a legal notice for services provided via TV.
Open Source Software Notice
You can view the instructions for each item.
Troubleshooting
Perform Check-up with the Quick Help
When the TV malfunctions, you can get help to solve the problem.
Press button on the remote control and select → Support→ Quick Help.
You can also long-press the number 9 button of the remote control to run
the Quick Help.
Optimization Settings
You can automatically check the overall status of your TV and view and change
the recommended setting values.
Check Items
Select the problematic item, and you can get help to solve the problem.
- Self-Diagnosis of TV Settings : Select the item that matches the symptom to find instructions that can help you solve the problem.
- Check the status of TV : You can check your TV’s current status for the selected item.
LG Remote Service
You can get help for troubleshooting through the remote control.
For LG Remote Service , make sure to contact the LG Electronics Customer
Service Center.
- This function may not be available in some countries or models.
- When there is no related content in the Quick Help, p lease refer to the Troubleshooting in User Guide.
- If you still fail to solve the problem, please contact our Customer Service Center.
Troubleshooting Power/Remote Control Issues
If you experience any of the problems below while using the product, please
check the following. There may not be a problem with the product.
I cannot turn on the TV.
- Check that the power Standby Light on the TV is red. If the Standby Light is off, check the connection of the TV power plug, as shown below.
- If you are using a multi-outlet, check if it is working properly. To check whether a power strip is working properly, plug the TV’s power plug directly to a wall outlet and observe its operation.
- Try to power on using the button on your TV set.
The power is on, but the screen comes on later.
This is because there is a noise-removal process to eliminate any possible
noise that may appear during power-on. This does not mean the product is
defective.
The pointer of Magic Remote does not appear on the screen.
- Hold the remote control towards the TV and press the and buttons at the same time for more than 5 seconds until instructions appear. The previously registered remote control is deregistered and then registered again.
- Replace the batteries when you are prompted to do so on your TV screen. (Use alkaline batteries.)
- If **→ General →Accessibility → Audio Guidance is set to On, the pointer of the Magic Remote does not appear. Set Audio Guidance to Off.** (Some models may not be supported.)
I cannot turn the TV on with the remote control.
- Please make sure your TV power plug is correctly connected to the outlet.
- Replace the batteries in the remote control. (Use alkaline batteries.)
- Check if there is an obstacle blocking the signal in front of the TV’s remote control receiver. If there is an obstacle, such as a sound bar, in front of the receiver at the bottom of the TV, it may interfere with the remote control signal reception.
- When using a set-top box remote control, if the TV integrated control function of the set top box remote control is turned off, you cannot power on or off the TV with the set-top box remote control. Please contact your set-top box provider.
The power turns off suddenly.
- Check if Power Off Timer is set.
- The TV will be turned off automatically if you do not press any buttons for 4 hours even after the TV is turned on at the time set by Reminder or Power On Timer.
- There is also a chance that the internal protection circuitry has activated because the internal temperature of the product has risen unusually or excessively.
- If you are using a set-top box, the TV may be set to turn off when the set-top box is turned off. To prevent the TV from turning off when you turn off the set-top box, switch the TV power sync function off on the set-top box.
I cannot turn on or operate the device with the TV remote control even after setting the universal remote control.
- Make sure that the device’s power plug is plugged into the outlet.
- Replace the batteries in the remote control. (Use alkaline batteries.)
- Check if there are any obstacles blocking the signal in front of the connected device’s remote control receiver.
Troubleshooting Screen Issues
If you experience any of the problems below while using the product, please
check the following. There may not be a problem with the product.
First of all, perform a →Support→ Screen Self-diagnosis to check for any
abnormalities in the TV.
If you are using a set-top box, turn it off, and then turn it back on.
Make sure that the set-top box is correctly connected to your TV.
It says there is no signal on the screen.
- Check whether the antenna or the cable connected to the external device is properly connected to the TV.
- Go to to choose the connected input.
- Check if your external device, such as set-top box or Blu-ray player, is turned on.
I cannot see some channels.
- Launch → General → Channels → Channel Tuning→ Auto Tuning.
- If you are using a set-top box, consult its supplier.
The screen is cut off.
- Go to → Picture and change the Aspect Ratio.
- When using an external device (set-top box, game console, etc.), check the screen size settings in the Settings menu of the device.
The screen shakes after the momentary appearance of vertical/horizontal lines and net pattern.
- Connect wireless telephones, hairdryers, electrical drills, etc. to a different power outlet.
The problem may be caused by high-frequency electronic devices such as another TV or strong electro-magnetic sources nearby.
Each channel has a different image quality.
- Depending on the type of videos provided by the broadcasters, channels may have different image qualities.
- If you are using a set-top box, consult its supplier.
- Run Screen Self-diagnosis first. If it is normal, there may be a problem with the broadcast signal.
There is a difference in image quality from those seen at the store.
- Depending on the type of video provided by the broadcasters, there may be a difference in image quality from those displayed at the store.
- Run Screen Self-diagnosis first. If it is normal, there may be a problem with the broadcast signal.
A digitally broadcasted program stops or its screen is broken.
- This happens when a signal is weak or reception is unstable. Adjust the antenna direction or check the cable connection.
- → General→ Channels→ Channel Tuning →Manual Tuning
- If the signal strength is too low in Manual Tuning, contact the broadcasting station or management office to have the signals checked.
- If you are using a set-top box, consult its supplier.
When HDMI input is in use, a vertical solid line or color blurring appears on the upper/lower/left/right edges of the screen.
- → Picture Aspect Ratio Just Scan Set Just Scan to Off.
Just Scan shows you the original image as it is. If the signal is weak, the top/bottom/left/right sides of the screen may be snowy.
I don’t see anything, or the image keeps flickering when I try to connect the HDMI cable.
- Check whether your HDMI® cable is compliant with the specifications. You may experience flickering or a blank screen if the HDMI® cable is faulty (bent, broken).
- Make sure that the cable is correctly connected to the port. Bad or loose contact may cause display problems on the screen.
- If using a UHD set-top box, adjust → → General→ Devices→ HDMI Settings → HDMI Deep Color.
The screen looks too dim or dark.
-
→ Picture→ Select Mode
Switch Select Mode to your desired picture mode. ( Standard, Vivid , etc.) This applies to the current input mode only. -
→ Picture→ Advanced Settings →Brightness → Motion Eye Care Switch Motion Eye Care to Off. This applies to the current input mode only.
-
→ General→ Energy Saving Switch Energy Saving Step to either Off or Minimum.
-
→ Picture→ Advanced Settings → Reduce Blue light Switch Reduce Blue light to Off.
The screen brightness keeps changing.
- → General → Energy Saving Switch Energy Saving Step to either Off or Minimum.
- → General → AI Service → AI Picture Pro Switch AI Picture Pro to Off.
ULTRA HD video does not display.
- With some HDMI cables, signals may not be received.
- Change the settings of the connected device to the supported signal.
Troubleshooting Sound Issues
If you experience any of the problems below while using the product, please
check the following. There may not be a problem with the product.
First of all, perform a → Support→ Sound Self-diagnosis to check for any
abnormalities in the TV.
If you are using a set-top box, turn it off, and then turn it back on.
Make sure that the set-top box is correctly connected to your TV.
The screen is fine, but it does not play any sound.
- Try another channel.
- If you use a set-top box, there will be no sound if you have set the volume of the set-top box or your TV to 0 or enabled Mute. Set the volume to an appropriate level.
- → Sound→ Sound Ou t
Set the Sound Out to Optical Out Device + TV Speaker or Use TV Speaker , and then check it once again. If you can hear the sound without any problem, check the connection with external speakers such as sound bar and the settings of the external speakers.
There is no sound coming from one of the speakers.
-
→ Sound→ Advanced Settings → Balance
Adjust the balance as necessary with the Navigation button in Balance. -
When you are connecting to the AV IN , check if the audio left/right (white/red) cables are correctly connected. ( AV IN port is available in certain models only.)
The TV sound is not synchronized with the picture, or the sound sometimes breaks up.
- If this happens on only some of the channels, it may be caused by the broadcasting company’s transmission signal. Please have your broadcasting services provider (wired/cable) diagnose the problem.
- If all channels are out of sync, go to → Sound→ Advanced Settings→ Match Screen and Sound and adjust the sync.
- If you are using a set-top box, consult its supplier.
The volume changes when I change the channel.
- The volume of different broadcasting stations’ transmission output may vary.
- → Sound → Advanced Settings → Automatic Volume Adjustment Set Automatic Volume Adjustment to On.
- If you are using a set-top box, consult its supplier.
The volume keeps changing.
-
→ Sound→ Advanced Settings→ Automatic Volume Adjustment Set Automatic Volume Adjustment to On.
-
→ General→ AI Service →AI Sound / AI Sound Pro Switch AI Sound or AI Sound Pro to Off.
The sound does not work or only the background music is played in some
programs.
(Programs produced for export by broadcasting companies)
Set your language preference in Audio Language.
Troubleshooting PC Connection Issues
Run Home Dashboard by pressing the button on the remote control. Select
→Edit Inputs in the upper right corner. In the Edit mode, set the icon of the
HDMI terminal connected to the PC to PC to apply the video and aspect
ratio settings that are aligned with the PC.
If you experience any of the problems below while using the product, please
check the following. There may not be a problem with the product.
The screen remains blank after it is connected to a PC.
- Check that the PC is properly connected to the TV.
- Turn the TV off and back on using the remote control.
- Restart the PC with the TV on.
- Make sure that the output resolution set on the PC is set to the HDMI-PC supported resolution of the TV.
- To use dual monitors, check that the PC or notebook supports dual-monitor mode.
- Reconnect the high speed HDMI cable.
- If you have connected the RGB output port of your PC to the HDMI IN of your TV, you need an RGB to HDMI gender.
You will not see anything on the screen if you use an HDMI to RGB gender.
The screen is not fully shown or is lopsided when connected to a PC.
- Set the PC’s resolution to one supported by the TV. For more information, see Being Aware of the Information→ Supported Resolution : HDMI-PC in User Guide.
- Set the connected HDMI device’s name to PC.
Run Home Dashboard by pressing the button on the remote control. Select → Edit Inputs in the upper right corner. Change the icon of the HDMI port connected to Inputs to PC and select Save.
The sound does not play when the PC is connected with an HDMI cable.
- Set LGTV as the default device in Sound Playback in Control Panel of PC settings.
- Consult your manufacturer on whether your graphics card supports HDMI audio output.
Troubleshooting Movie Playback Issues
If you experience any of the problems below while using the product, please
check the following. There may not be a problem with the product.
More information about supported files can be found in Being Aware of the
Information→ Supported Video File Formats in the User Guide.
I cannot find a file in the Media Player.
- Check whether the files saved on your USB storage device can be read by the PC.
- Check that the file extension is supported.
- Change the filter to All.
I see a message that says the file is not supported.
- Check that the file plays without any problems on the video player on a PC. (Check for file damage.)
- Check that the file extension is supported.
- Check that the resolution is supported.
- Check that the video codec is supported.
- Check that the frame rate is supported.
I get a message saying “This audio is not supported” or the video is playing normally but the audio is not.
- Check that the file plays without any problems on the video player on a PC. (Check for file damage.)
- Check that the file extension is supported.
- Check that the audio codec is supported.
- Check that the bit rate is supported.
- Check that the sample frequency is supported.
- Check that the number of audio channels is supported.
I cannot see the subtitles.
- Check that the file plays without any problems on the video player on a PC. (Check for file damage.)
- Check that the video and subtitle files have the same name.
- Also check that both the video file and the subtitle file are in the same folder.
- Check that the subtitle file format is supported.
- Check that the language is supported. (You can check the language of the subtitle file by opening the file in the Notepad.)
- If subtitles encoding is incorrectly set, subtitles may not be displayed properly. Press the▼ button on the remote control during video playback actions. Select and change the Code Page value.
- If you play a video file stored on another device by using the content sharing feature, subtitles may not be available depending on the program you use.
- Subtitles are not supported if you are playing video through an NAS unit. Consult your NAS manufacturer.
My USB storage device is not recognized when connected.
Check whether it is a USB storage device supported by the TV.
For more information, see Connecting External Devices → Connecting USB in
User Guide.
Troubleshooting Network Connection Issues
If you experience any of the problems below while using the product, please
check the following. There may not be a problem with the product.
Before connecting to a wireless network, check the name and password of the
Wi-Fi device to connect.
You can check the network connection status as shown below.
- → General →Network →Wired Connection (Ethernet)
- → General→ Network →Wi-Fi Connection→ Other Network Settings → Advanced Wi-Fi Settings
- Some models may support the Wi-Fi Connection function only.
When X appears next to TV
-
Check the TV or the AP (Router).
-
Check the connection status of the TV, AP (Router) and Cable Modem.
-
Power off and power on in the following order;
1. Turn your cable modem off and back on, and wait for the device to reset.
2. Turn the wired/wireless router off and back on, and wait for the device to reset.
3. Turn the TV off and on. -
If you want to establish a wired LAN connection check whether an IP address can be obtained from your router properly. If you are setting up your network manually check whether all settings are correct.
-
If you want to establish a wireless connection check the following points as well.
① Set your router’s SSID (network name) or wireless channel.
② Set your router’s security key.
If you can’t complete this setting, refer to the router’s user manual and the instructions provided by your Internet provider. If you are still unable to establish your configuration, consult your router’s manufacturer or your Internet service provider. -
If you are using a static IP, enter the IP directly.
When X appears next to Gateway
- Check the AP (Router) or consult your Internet service provider.
- Unplug the router/cable modem from the wall outlet, wait 10 seconds and reconnect it.
- Initialize (Reset) on the AP (Router) or Cable Modem.
- Check the AP (Router) manufacturer’s website to make sure your router has the latest firmware version installed.
- If you can’t complete this setting, refer to the router’s user manual and the instructions provided by your Internet provider. If you are still unable to establish your configuration, consult your router’s manufacturer or your Internet service provider.
When X appears next to DNS
- Check the AP (Router) or consult your Internet service provider.
- Unplug the router/cable modem from the wall outlet, wait 10 seconds and reconnect it.
- Initialize (Reset) on the AP (Router) or Cable Modem.
- Check that the MAC address of the TV/AP (Router) is registered with your Internet service provider. (The MAC address displayed on the pane of the network status window should be registered with your Internet service provider.)
- If you can’t complete this setting, refer to the router’s user manual and the instructions provided by your Internet provider. If you are still unable to establish your configuration, consult your router’s manufacturer or your Internet service provider.
Troubleshooting LG Account Issues
****I’ve signed up for the membership on TV. Do I have to sign up again on the website (www.lgappstv.com)?
- You can use the website with the membership information that you used when signing up on TV.
I forgot my password. What should I do?
- On the TV’s login screen, select the Forgot Password? button to go to the find password page. Enter your email address on the find password page, and we’ll send you a link to reset your password.
- You can also reset your password in LG Account Reset Password on the website (www.lgappstv.com).
I wish to delete the account saved on the TV.
When you log in to your LG account on the TV, the account will be saved to the
TV.
You can delete accounts stored on the TV at any time, as follows.
- Select → General System LG Account.
- Select → Edit Account List at the top of the screen.
- Pressing Delete will delete the account.
It will not delete the login history or close the account.
I wish to delete the usage history on the TV.
- When you use the TV after logging in to your LG account, the usage history will be saved and you can delete it at any time.
- Select → General → System→ LG Account.
- Select Account Management for the account you wish to set up.
- Select Usage Data Management.
- Pressing Delete will delete the usage history.
I wish to close my account on the TV.
You can also close your LG account on the TV as follows.
- Select → General→ System→ LG Account.
- Select Account Management for the account you wish to set up.
- Select Terminate My Account.
- Enter your password and press OK to close your account.
In some countries, access to the website (www.lgappstv.com) may be restricted.
Troubleshooting Contents Issues
If you experience any of the problems below while using the product, please
check the following. There may not be a problem with the product.
I cannot see any content in HOME.
-
You may not be able to see the content if the service country setting has been changed.
Change to the service country you are going to use the service from in → General →System →Location →LG Services Country.
(Some models may not be supported.) -
If you cannot see some apps, it may be because you deleted them. Please reinstall the appropriate app.
-
If the app is deleted, you can download the app at Apps and reinstall it. Go to →Apps to find and install the app you want.
-
The type of supported content differs by country.
-
The content offerings are subject to change or interruption by the service provider.
Troubleshooting Internet Browser Issues
If you experience any of the problems below while using the product, please
check the following. There may not be a problem with the product.
Some parts of a particular website are not visible when I am using the Internet.
- The Web Browser supports only HTML5 media, it does not support Flash Plug-in.
- The Web Browser does not support plug-in installation.
- On the Web Browser , it may not be possible to play media files in formats other than : JPEG/PNG/GIF
- You cannot save attachments or images.
- If the Use Block Ads feature is turned on, the area on the website that appears to show an ad will appear blank. If some content on the website is hidden and invisible, try setting → Settings →Use Block Ads to Off in Web Browser. Sponsored AD on the new tab page will be displayed even if you set the Use Block Ads feature to Off.
The Internet browser automatically shuts down when I visit a website.
- The Internet browser may be forced to shut down if the available memory size is not sufficient to accommodate the image information for a website. Check if you can access the site with the issue on your PC.
When watching a video in Web Browser, the video is forced off.
You may be able to fix this by setting → Settings Adaptive Streaming using
JavaScript to Off in Web Browser. The setting is not applied to tabs that
were open before the change, and is only applied to tabs opened after the
change.
Being Aware of the Information
Supported Photo File Formats
File Format | Format | Resolution |
---|---|---|
jpeg, jpg, jpe | JPEG | Minimum : 64 × 64 Maximum |
Normal Type : 15360 (W) × 8640 (H)
Progressive Type : 4800 (W) × 3600 (H)
png| PNG| Minimum : 64 × 64
Maximum : 5760 (W) × 5760 (H)
bmp| BMP| Minimum : 64 × 64
Maximum : 1920 (W) × 1080 (H)
avid, hemic, heir| AVIF/HEIF| Minimum : 64 × 64
Maximum : 4800 (W) × 3600 (H)
9600 (W) × 7200 (H) (8K models only)
---|---|---
Supported Video File Formats
Maximum Data Transfer Rate
-
Full HD video
H.264 1920 × 1080@60P BP/MP/HP@L4.2 Maximum 40Mbps
HEVC 1920 × 1080@60P Main/Main10@L4.1 Maximum 40Mbps -
ULTRA HD video (ULTRA HD models only)
H.264 3840 × 2160@30P BP/MP/HP@L5.1 Maximum 50Mbps
HEVC 3840 × 2160@60P Main/Main10@L5.1 Maximum 60Mbps -
HFR video (HFR support models only)
HEVC 3840 × 2160@120P Main/Main10@L5.2 Maximum 60Mbps -
Dolby Vision video (Dolby Vision support models only)
HEVC 3840 × 2160@60P Main/Main10@L5.1 Maximum 50Mbps
HEVC 7680 × 4320@60P Main/Main10@L6.1 Maximum 100Mbps (8K models only) -
8K video (8K models only)
AV1 7680 × 4320@60P Maximum 50Mbps
HEVC 7680 × 4320@60P Main/Main10@L6.1 Maximum 100Mbps
VVC 7680 × 4320@60P
Supported External Subtitles
semi, sort, sub (Micro DVD, Sub Viewer 1.0/2.0), ass, sea, txt (Player), pub
(Power DivX), ds (DLP Cinema)
Supported Embedded Subtitles Format
Mariska (move) : Sub Station Alpha (SSA), Advanced Sub Station Alpha (ASS),
SRT
MP4 : Timed Text
Supported Video Codecs
Extension| Codec|
---|---|---
as wave| Video| VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main
Profiles
Audio| WMA Standard (except for WMA v1/WMA Speech)
avid| Video| Avid (GMC is not supported), H.264/AVC, Motion Jpeg, MPEG-4
Audio| MPEG-1 Layer I, II, MPEG-1 Layer Ill (MP3), Dolby Digital, LPCM, ADPCM
mp4 m4v move| Video| H.264/AVC, MPEG-4, HEVC, AV1, WC
Audio| Dolby Digital, Dolby Digital Plus, AAC, MPEG-1 Layer Ill (MP3), Dolby
AC-4
3gp
3g2| Video| H.264/AVC, MPEG-4
Audio| MC, AMR-NB, AMR-WB
move| Video| MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC, AV1
Audio| Dolby Digital, Dolby Digital Plus, MC, PCM, MPEG-1 Layer I, II, MPEG-1
Layer Ill (MP3)
is tarp
tp
mats| Video| H.264/AVC, MPEG-2, HEVC
Audio| MPEG-1 Layer I, II, MPEG-1 Layer Ill (MP3), Dolby Digital, Dolby
Digital Plus, MC, PCM, Dolby AC-4
mpg mpeg dat| Video| MPEG-1, MPEG-2
| Audio| MPEG-1 Layer I, II, MPEG-1 Layer III (MP3)
---|---|---
vow| Video| MPEG-1, MPEG-2
Audio| Dolby Digital, MPEG-1 Layer I, II, DVD-LPCM
Dolby AC-4 , VVC : Some models may not be supported.
Cautions for Video Playback
-
Some user-created subtitles may not work properly.
-
A video file and its subtitle file must be in the same folder. For subtitles to be displayed properly, make sure that the video file and the subtitle file have the same name.
-
Subtitles on a Network Attached Storage (NAS) device may not be supported depending on the manufacturer and model.
Streams that include Global Motion Compensation (GMC) and Quartered Motion Estimation (Quell) are not supported. -
ULTRA HD video (ULTRA HD models only) : 3840 × 2160, 4096 × 2160
Some HEVC-encoded ULTRA HD videos other than the content officially provided by LG Electronics may not be played.
Some codecs can be supported after a software upgrade.
Extension| Codec|
---|---|---
mkv/mp4/ts| Video| H.264/AVC, HEVC
| Audio| Dolby Digital, Dolby Digital Plus, AAC
- Only Window Media Audio V7 and later are supported.
- The AAC main profile is not supported.
- Video files created by some encoders may not be played.
- Video files in a different format than specified may not be played properly.
- Video files stored on a USB storage device that does not support High Speed may not be played properly.
Supported Music File Formats
File Format| Info|
---|---|---
mp3| Bit rate| 32 kbps ~ 320 kbps
| Sample freq.| 16 kHz ~ 48 kHz
| Support| MPEG-1, MPEG-2
| Channels| mono, stereo
wav| Bit rate| –
| Sample freq.| 8 kHz ~ 96 kHz
| Support| PCM
| Channels| mono, stereo
ogg| Bit rate| 64 kbps ~ 320 kbps
| Sample freq.| 8 kHz ~ 48 kHz
| Support| Orbis
| Channels| mono, stereo
wma| Bit rate| 128 kbps ~ 320 kbps
| Sample freq.| 8 kHz ~ 48 kHz
| Support| WMA
---|---|---
| Channels| up to 6 chi
flak| Bit rate| –
| Sample freq.| 8 kHz ~ 96 kHz
| Support| FLAC
| Channels| mono, stereo
The number of supported channels may vary depending upon the sample frequency.
Supported Resolution : HDMI-DTV
HDMI-DTV Supported Mode
Resolution | Horizontal Frequency (kHz) | Vertical Frequency (Hz) |
---|---|---|
640 × 480p | 31.46 | 59.94 |
31.5 | 60 | |
720 × 480p | 31.46 | 59.94 |
31.5 | 60 | |
720 × 576p | 31.25 | 50 |
1280 × 720p | 37.5 | 50 |
44.95 | 59.94 | |
--- | --- | --- |
45 | 60 | |
1920 × 1080i | 28.12 | 50 |
33.71 | 59.94 | |
33.75 | 60 | |
1920 × 1080p | 26.97 | 23.97 |
27 | 24 | |
28.12 | 25 | |
33.71 | 29.97 | |
33.75 | 30 | |
56.25 | 50 | |
67.43 | 59.94 | |
67.5 | 60 | |
2560 × 1080p 2) 3) (ULTRA HD, 8K models only) | 66 | 60 |
3840 × 2160p (ULTRA HD, 8K models only) | 53.94 | 23.97 |
54 | 24 | |
56.25 | 25 | |
--- | --- | --- |
67.43 | 29.97 | |
67.5 | 30 | |
112.5 | 50 | |
134.86 | 59.94 | |
135 | 60 | |
4096 × 2160p (ULTRA HD, 8K models only) | 53.94 | 23.97 |
54 | 24 | |
56.25 | 25 | |
67.43 | 29.97 | |
67.5 | 30 | |
112.5 | 50 | |
134.86 | 59.94 | |
135 | 60 | |
7680 × 4320p 1) (8K models only) | 107.89 | 23.97 |
108 | 24 | |
110 | 25 | |
131.87 | 29.97 | |
--- | --- | |
132 | 30 | |
220 | 50 | |
263.74 | 59.94 | |
264 | 60 |
- Supported when HDMI Deep Color is set to 4K.
- Supported when Wide Aspect Ratio is set to 21:9.
- Supported when Wide Aspect Ratio is set to 32:9.
Supported Resolution : HDMI-PC
HDMI-PC Supported Mode
Resolution | Horizontal Frequency (kHz) | Vertical Frequency (Hz) |
---|---|---|
640 × 350 | 31.46 | 70.09 |
720 × 400 | 31.46 | 70.08 |
640 × 480 | 31.46 | 59.94 |
800 × 600 | 37.87 | 60.31 |
1024 × 768 | 48.36 | 60 |
1152 × 864 | 54.34 | 60.05 |
--- | --- | --- |
1360 × 7683) | 47.71 | 60.01 |
1280 × 1024 (Full HD, ULTRA HD, 8K models only) | 63.98 | 60.02 |
1920 × 1080 | 67.5 | 60 |
2560 × 1080 4) 5) (ULTRA HD, 8K models only) | 66 | 60 |
2560 × 14401) (ULTRA HD models only) | 88.78 | 59.95 |
3840 × 1080 5) (ULTRA HD, 8K models only) | 66.62 | 60 |
3840 × 1600 4) (ULTRA HD, 8K models only) | 99.41 | 60 |
3840 × 2160 (ULTRA HD, 8K models only) | 53.94 | 23.97 |
54 | 24 | |
56.25 | 25 | |
67.43 | 29.97 | |
67.5 | 30 | |
112.5 | 50 | |
134.86 | 59.94 | |
--- | --- | --- |
135 | 60 | |
4096 × 2160 (ULTRA HD, 8K models only) | 53.94 | 23.97 |
54 | 24 | |
56.25 | 25 | |
67.43 | 29.97 | |
67.5 | 30 | |
112.5 | 50 | |
134.86 | 59.94 | |
135 | 60 | |
7680 × 4320 2) (8K models only) | 107.89 | 23.97 |
108 | 24 | |
110 | 25 | |
131.87 | 29.97 | |
132 | 30 | |
220 | 50 | |
263.74 | ||
264 | 59.94 |
60
- Supported when HDMI Deep Color is set to 4K.
- Supported when HDMI Deep Color is set to 8K.
- Supported when HDMI Deep Color is set to Off.
- Supported when Wide Aspect Ratio is set to 21:9.
- Supported when Wide Aspect Ratio is set to 32:9.
Supported HDMI-PC port may differ by model. Refer to the manual that is provided with the product.
License Information
Supported licenses may differ by model.
Dolby
Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby
Vision IQ, Dolby Audio, Dolby Atoms, and the double-D symbol are trademarks
of Dolby Laboratories Licensing Corporation.
HDMI
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress
and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.
Bluetooth
The Bluetooth® word mark and logos are registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under
license.
Other trademarks and trade names are those of their respective owners.
Quickset
References
Read User Manual Online (PDF format)
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