Wayne ‎HALO75 Smart Submersible Sump Pump Installation Manual

Wayne ‎HALO75 Smart Submersible Sump Pump

SPECIFICATIONS

PUMP SPECIFICATIONS

PUMP SPECIFICATIONS

__

POWER SUPPLY REQUIREMENTS

| __

120 V, 60 Hz

MOTOR| Single Phase, Dielectric Oil Filled
HORSEPOWER| 3/4 HP……………..
CIRCUIT REQUIREMENTS| 15 A (minimum)
DIMENSIONS| 11-1/2 in. high x 9-3/4 in. base
ON LEVEL (FACTORY SET)| Approximately 9 in.
OFF LEVEL (FACTORY SET)| Approximately 4 in.

CONTROLLER SPECIFICATIONS

1. CONTROLLER SPECIFICATIONS

SWITCH __ Solid State Air Switch
CONNECTIVITY __ Wi-Fi + BLE
AIR TUBE __ PVC

CONSTRUCTION

CONSTRUCTION

MOTOR HOUSING| Stainless Steel
VOLUTE| Cast Iron
IMPELLER| Glass Reinforced Thermoplastic
SHAFT| Steel
DISCHARGE| 1-1/2 in. NPT

PERFORMANCE GAL/HR

PERFORMANCE GAL/HR

Model

Halo™

| ****

HP

3/4

| Discharge Head (Lift Distance)

0 ft       5 ft       10 ft      15 ft        20 ft

5490| 5076| 4600| 4100| 3500

SUMP PUMP DESCRIPTION

Sump pumps are automatic pumps used to remove ground water from sump pits. The most common application is for basement drainage to prevent flooding in residential buildings. These pumps are designed to pump clear water only. With the innovative and reliable Air Switch, your pump is no longer limited by the mechanical cycles of traditional float switch style pumps. The integrated controller and companion app for your iOS or Android device keeps you informed of the status of your pump; informing you whenever there is a problem and your basement is no longer protected. These pumps are not designed to be used with a portable generator. Installation of this pump outdoors, unprotected from the weather, may cause hazardous conditions and will void warranty. Water inside the pump may freeze, limiting its performance and damaging the pump and pipes.

UNPACKING

Inspect this unit before it is used. Occasionally, products are damaged during shipment. If the pump or components are damaged, return the unit to the place of purchase for replacement, or call Customer Support (800-237-0987).

NOTICE
This pump is not designed to handle salt water, brine, laundry discharge, water softener, sewage, grey water, or any other application which may contain caustic chemicals and/or foreign materials. Pump and/or property damage could occur if used in these applications and will void the warranty.
SAFETY SIGNAL WORDS
This manual contains information that is very important to know and understand. This information is provided for SAFETY and to PREVENT EQUIPMENT PROBLEMS. To help recognize this information, observe all safety information labeled danger, warning, caution, and notice.

IMPORTANT SAFETY INFORMATION

WARNING
WARNING INDICATES A POTENTIALLY HAZARDOUS SITUATION THAT, IF NOT AVOIDED, COULD RESULT IN DEATH OR SERIOUS INJURY.

RISK OF ELECTRIC SHOCK. TO REDUCE THIS RISK, OBSERVE THE FOLLOWING WARNINGS:

• MAKE SURE THERE IS A PROPERLY GROUNDED RECEPTACLE AVAILABLE. This pump is supplied with a grounding conductor and grounding-type attachment plug. To reduce the risk of electric shock, be certain that it is connected only to a properly grounded, grounding-type receptacle. FOR ADDED SAFETY the receptacle must be protected with a ground fault circuit interrupter (GFCI). All wiring must be performed by a qualified licensed electrician and comply with the National Electric Code and all applicable local codes and ordinances.

• NEVER REMOVE THE GROUND PRONG from the plug or bypass the grounding wires.

• MAKE SURE THE POWER SUPPLY HAS A FUSE OR CIRCUIT BREAKER rated to handle the current (amps) noted on the pump nameplate or cord tag.

• DO NOT REMOVE POWER SUPPLY CORD and strain relief or connect the conduit directly to the pump.

• ALWAYS DISCONNECT THE PUMP from the power supply before installing, servicing or making any adjustments.

• DO NOT WALK on the floor when water is present until all power is turned off. If the electric panel is in the basement, call an electrician.

• DO NOT USE THIS PUMP IN MUD, SAND, CEMENT, OIL CHEMICALS, GREY WATER, OR ANY OTHER WATER THAT IS NOT CLEAR GROUND WATER.

• DO NOT USE SUMP PUMPS TO HANDLE RAW SEWAGE.

• AN INDEPENDENT WATER ALARM OR BACK-UP PUMP SHOULD BE USED when risk of property damage from high water levels exists.
  WARNING
  This product can expose you to chemicals, including DEHP, which is known to the State of California to cause cancer, birth defects and reproductive harm. For more information, go to www.P65Warnings.ca.gov.

• CAUTION
  AIR SWITCH This Air Switch is not adjustable. Any modifications or alterations will void the warranty and/or cause premature failure of the pump, which could lead to property damage.

FCC INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used following the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to connect the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could voice the user’s authority to operate the equipment.

RF EXPOSURE

To comply with FCC/IC RF exposure requirements for mobile transmitting devices, this transmitter should only be used or installed at locations where there is at least 20 cm separation distance between the antenna and all persons.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
This Device complies with Industry Canada License-exempt RSS standards(s). Operation is subject to the following two conditions:

1. this device may not cause interference, and
2. this device must accept any interference, including interference that may cause undesired operation of the device.

INSTALLATION

Vertical Submersible Sump

TYPICAL SUMP INSTALLATION

1. This installation must be by the National Electric Code and all applicable local codes and ordinances.

2. Use a basin (purchased separately) or pit that is large enough to accommodate the pump.

3. Clean the basin/pit of all debris.

4. If using a basin, place the pump directly on the bottom of the basin. To prevent damage set the pump on a solid, level surface. Do not place the pump directly on clay, earth, gravel or sand. A brick or block must be installed under the pump to provide a solid base.

5. Install discharge plumbing according to local, regional, and state codes. A rigid PVC pipe is required. Do not use flex hosing in a permanent application. Install a check valve (required) to prevent back-flow. The Wayne check valve (57028-001) may be positioned just above the basin to allow easy removal of the pump for cleaning and service.

6. Install a gate valve or ball valve if required by local, regional or state code.

7. Connect the pump power supply cord to a ground fault circuit interrupter (GFCI) receptacle.
   NOTE: The pump will initially run when plugged in to calibrate Air Switch.
   NOTE: Do not pinch or constrict the Air Tube.

8. Fill the basin/pit with water. The pump will activate when the water level has reached level 4 on the controller.

9. The pump will stop when the water level has reached the switch-off level.

10. Fill the basin/pit with water again. While the pump is draining the basin/pit, verify the discharge pipe is carrying the water to a point at least 3 ft. away from the foundation. If the discharge line is exposed to freezing temperatures, the pipe must be positioned in a downward slope away from the foundation so any remaining water will drain away and not freeze.

11. Secure the basin cover and gasket to the basin to prevent debris from falling into the basin, prevent personal injury, and to contain gases and/or odors.

12. For device activation follow the instructions found on the next page.

LED LIGHT DISPLAY

(CHECK YOUR APP FOR SPECIFIC REAL-TIME PUMP INFORMATION)

2. Electrical voltage or polarity issue detected
3. Water level in your pit is not dropping
4. Your motor is showing signs of aging| 1. Open your sump pit and inspect the pump. Make sure the inlet screen is free of debris and nothing is blocking the flow of water into the pump.
2. Contact an electrician and have them check the voltage and wiring of the outlet.
3. Check your pump to be sure it is properly connected. Then check your discharge pipe for obstructions or leaks that allow water back into the pit.
4. Consider replacing your pump soon to stay protected.
Red| 1. There is a critical issue with your pump| 1. Replace your pump immediately.

DIGITAL CONTROLLER BUTTON

release
Reboot| Hold for 10 seconds (pump health LED will flash green) and release
Reset WiFi Connection and Reboot| Hold for 15 seconds (pump health LED will flash yellow), release and short press (at least 1 second) again to confirm
Reset to Factory Settings and Reboot| Hold for 20 seconds (pump health LED will flash red), release and short press (at least 1 second) again to confirm
A Button Hold Legend| Can be found on the back of the controller for your convenience.

DEVICE ACTIVATION INSTRUCTIONS

NOTE: Make sure your Wi-Fi and Bluetooth is connected.

1. Download the Basement Guardian® App from your device’s app store.

2. Open the Basement Guardian® App and click “+ Add Device” to begin device activation.

3. Select your HALO device.

4. Verify that the status LED on the device is blinking yellow. Click Next to continue.

5. Allow access to your device’s camera and use your camera to scan the QR code located on the front of your device.
   NOTE: The camera will automatically scan QR code when brought into view.

6. After the app “Finds” your device, a network list of local connections will be displayed. Select your network and enter your password credentials. Click Send.

7. Once connected to Wi-Fi, your device will be registered.

8. The app will now ask for your zip code. By collecting your zip code, we can link your local weather data with your pump data in the future.

TROUBLESHOOTING WARNINGS

WARNING
ALWAYS DISCONNECT THE PUMP FROM POWER SUPPLY before installing, servicing or making any adjustments.

WARNING
LET PUMP COOL FOR A MINIMUM OF 2 HOURS BEFORE ATTEMPTING TO SERVICE. Submersible pumps contain oil that become pressurized and hot under normal operating conditions.

1. Submersible pump models have permanently lubricated bearings and require no additional lubrication.
2. Submersible pumps contain dielectric oil for cooling. Dielectric oil can be harmful to the environment. Follow state environmental laws when disposing of pump.
3. The pump motor is equipped with automatic resetting thermal protector and may restart unexpectedly. Protector tripping is an indication of motor overloading as a result of operating the pump at low heads, excessively high or low voltage, inadequate wiring, incorrect motor conditions, or at the end of product life.

TROUBLESHOOTING CHART FOR PUMP

tripped circuit breaker
3. Low supply voltage
4. Motor
5. Switch
6. Inlet screen clogged
7. Switch obstruction| 1. Water must be at the appropriate level to activate switch
2. If blown, determine cause and then either replace with proper sized fuse or reset breaker
3. Contact an electrician
4. Replace pump
5. Verify air tube is not constricted and is connected to switch and controller
6. Remove debris
7. Remove obstruction to ensure operation of switch
Pump starts and stops too often| 1. Back-flow of water from discharge pipe
2. Switch
3. Check valve not functioning properly or leaking| 1. Install check valve
2. Run system test. Also, make sure your Air Tube is not constricted
3. Remove and examine check valve for proper installation and free operation. Replace check valve if necessary
Pump shuts off and turns on independently of switch (trips thermal overload protection)| 1. Excessive water temperature
2. Switch
3. Switch obstruction
4. Obstruction in discharge pipe
5. Low supply voltage| 1. Pump should not be used for water above 77º F
2. Run system test. Also, make sure your Air Tube is not constricted
3. Remove obstruction to ensure operation of switch
4. Remove obstruction in discharge piping
5. Contact an electrician
Pump trips GFCI| 1. Bad GFCI
2. Bad pump| 1. Contact an electrician to replace GFCI
2. Replace pump
Pump operates noisily or vibrates excessively| 1. Worn bearings
2. Impeller broken
3. Piping attachments to building structure too rigid or too loose| 1. Replace pump
2. Replace pump
3. Install rubber coupling (available at local hardware stores) to isolate pump vibration from discharge plumbing
Pump will not shut off| 1. Switch
2. Switch obstructions
3. Restricted discharge (obstruction in piping)
4. Excessive inflow or pump not properly sized for application| 1. Run system test. Also, make sure your Air Tube is not constricted
2. Remove obstruction to ensure operation of switch
3. Remove obstruction from discharge piping
4. Recheck all sizing calculations to determine proper pump size
Pump operates but delivers little or no water| 1. Low supply voltage
2. Inlet screen clogged
3. Broken impeller
4. Pump not properly sized for application
5. Check valve stuck closed or installed backwards
6. Shut off valve closed| 1. Contact an electrician
2. Remove debris
3. Replace pump
4. Recheck all sizing calculations to determine proper pump size
5. Remove and examine check valve for proper installation and free operation
6. Open valve

ROUTINE SUMP MAINTENANCE

The pump should be inspected 3-4 times per year for pump movement or buildup of debris on the switch. Reposition pump if it has moved. Remove any debris that could interfere with the operation of the switch. Lack of proper routine maintenance will void warranty.

• Make sure the pump is plugged in to a working ground fault circuit interrupter (GFCI) outlet and the cord is in good shape. In damp areas, GFCI breakers may trip, effectively shutting off the sump pump. Check in on your sump pump and reset the GFCI if necessary.
• Ensure the pump is standing upright. Vibrations during operation can cause it to fall or tilt onto one side.
• Pour a bucket of water into the pit to make sure the pump starts automatically and the water drains quickly once the pump is on. If the pump doesn’t start, have it serviced or replaced.
• Check the inlet screen and clear away any small stones or debris.

USING YOUR DIGITAL CONTROLLER

• MUTE ALARM:
  Will silence the alarm for 12 hours. For custom mute times, open the companion app while the alarm is active and press the alarm icon next to the alert pop- up.

• SYSTEM TEST:
  While your pump will automatically run periodic system tests; you can always force a system test via the controller or the companion app. A complete System Test that analyzes all aspects of Pump Health will be performed at Water Level 2 or higher. A partial System Test may be initiated at Water Level 1 or lower but will not be able to analyze all aspects of Pump Health.

• REBOOT :
  Will perform a Reboot of your device.

• RESET WI-FI CONNECTION AND REBOOT:
  Use this function to re-establish an existing or new connection to your device without losing any personalized settings or data associated with your device.
  NOTE: It is highly recommended that a Wi-Fi connection reset follow the directions on the app for resetting the Wi-Fi connection for your device.

• RESET TO FACTORY SETTINGS AND REBOOT:
  NOTE : It is highly recommended that a Factory Reset be initiated from the device settings for your pump within the companion app while the device is connected to Wi-Fi. A Factory Reset can be initiated from the app by navigating to the setting for your pump and selecting “Deactivate Pump”. Confirming will remove data for this pump from your account and will prompt the Pump Controller to perform a Factory Reset and Reboot.

FOR REPLACEMENT
PARTS OR CUSTOMER SUPPORT, CALL 1-800-237-0987

ADDRESS PARTS CORRESPONDENCE TO: WAYNE Water Systems 101 Production Drive Harrison, OH 45030 U.S.A.

Please provide the following information:

• Model number
• Serial number on cord tag (not to be removed)
• Part description and number as shown in the parts list

Thank you for making Wayne Water Systems a key part of your home maintenance program. If properly installed, maintained and operated in accordance with Wayne Water Systems’ written instructions, your pump should provide you with approximately ( * ) years of service.

• *Product Warranty ( ):** 5
• Expected Life: 6

LIMITED WARRANTY

For five years for the Basement Guardian® Halo™ from the date of purchase, from an authorized dealer, Wayne Water Systems will repair or replace, at its option for the original purchaser, any part or parts of its Sump Pumps or Water Pumps (“Product”) found upon examination by Wayne Water Systems to be defective in materials or workmanship. Please call Wayne Water Systems (800-237-0987) for warranty instructions. Be prepared to provide the model number and the serial number when exercising this warranty. All transportation charges on Products or parts submitted for repair or replacement must be paid by the purchaser. This Limited Warranty is not transferrable. This Limited Warranty does not cover Products which have been damaged as a result of accident, abuse, misuse, neglect, improper installation, improper maintenance, or failure to operate by WAYNE’s written instructions.

This Limited Warranty does not cover Products that have been damaged as a result of accident, abuse, misuse, neglect, improper installation, improper maintenance, or failure to operate by Wayne Water Systems’ written instructions.
THIS WARRANTY IS INSTEAD OF ANY AND ALL OTHER WARRANTIES, OBLIGATIONS, OR AGREEMENTS, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, AND ANY RIGHTS OR REMEDIES AGAINST ANY PERSON OR ENTITY UNDER THE UNIFORM COMMERCIAL CODE OR OTHERWISE CONCERNING THE SALE OF THE PRODUCT. THE REMEDIES AND OBLIGATIONS STATED IN THIS WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES OF AND OBLIGATIONS TO THE OWNER FOR ANY AND ALL MATTERS ARISING CONCERNING OR IN ANY WAY CONNECTED WITH THE PRODUCT, REGARDLESS OF THE SOURCE OR PROVIDER OF SUCH GOODS. IN NO EVENT, WHETHER AS A RESULT OF BREACH OF CONTRACT, WARRANTY TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL WAYNE WATER SYSTEMS OR ANY AFFILIATE BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
You MUST retain your purchase receipt along with this form. In the event you need to exercise a warranty claim, you MUST send a copy of the purchase receipt along with the material or correspondence. Please call Wayne Water Systems (800-237-0987) for return authorization and instructions.
DO NOT MAIL THIS FORM TO Wayne Water Systems. Use this form only to maintain your records.

• MODEL NO.__
• SERIAL NO.__
• INSTALLATION DATE _____

FAQs

What is the primary function of the Wayne HALO75 Smart Submersible Sump Pump?

The primary function of the Wayne HALO75 Smart Submersible Sump Pump is to automatically remove water from your sump basin to prevent basement flooding.

What is the pumping capacity of the Wayne HALO75 Smart Submersible Sump Pump?

The Wayne HALO75 Smart Submersible Sump Pump has a pumping capacity of up to 5100 gallons per hour, ensuring efficient water removal.

What type of motor is used in the Wayne HALO75 Smart Submersible Sump Pump?

The Wayne HALO75 Smart Submersible Sump Pump features a durable, energy- efficient 3/4 HP motor for reliable performance.

What materials are used in the construction of the Wayne HALO75 Smart Submersible Sump Pump?

The Wayne HALO75 Smart Submersible Sump Pump is constructed from corrosion- resistant stainless steel and cast iron for durability and longevity.

How does the smart technology of the Wayne HALO75 Smart Submersible Sump Pump enhance its functionality?

The smart technology in the Wayne HALO75 Smart Submersible Sump Pump allows for remote monitoring, real-time alerts, and data logging, ensuring optimal performance and proactive maintenance.

Can the Wayne HALO75 Smart Submersible Sump Pump handle debris in the water?

The Wayne HALO75 Smart Submersible Sump Pump is equipped with a robust impeller capable of handling small debris, but it is recommended to use it with a filtered sump basin for best results.

What size sump basin is compatible with the Wayne HALO75 Smart Submersible Sump Pump?

The Wayne HALO75 Smart Submersible Sump Pump is compatible with standard sump basins, typically 18 inches in diameter and 24 inches deep.

How does the Wayne HALO75 Smart Submersible Sump Pump prevent overheating?

The Wayne HALO75 Smart Submersible Sump Pump features built-in thermal protection to prevent overheating and ensure safe operation.

What type of discharge connection is used in the Wayne HALO75 Smart Submersible Sump Pump?

The Wayne HALO75 Smart Submersible Sump Pump uses a 1.5-inch NPT discharge connection for easy integration with existing plumbing.

The Wayne HALO75 Smart Submersible Sump Pump uses a 1.5-inch NPT discharge connection for easy integration with existing plumbing.

The Wayne ‎HALO75 Smart Submersible Sump Pump features smart technology for remote monitoring and control.

What maintenance is required for the Wayne ‎HALO75 Smart Submersible Sump Pump?

Regular cleaning and inspection are recommended for the Wayne ‎HALO75 Smart Submersible Sump Pump to ensure optimal performance.

What is the warranty period for the Wayne HALO75 Smart Submersible Sump Pump?

The Wayne HALO75 Smart Submersible Sump Pump comes with a 3-year limited warranty, providing peace of mind and protection against defects.

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