LG WSEX200HNA Laundry Center Studio Canada Owner’s Manual
- June 1, 2024
- LG
Table of Contents
- LG WSEX200HNA Laundry Center Studio Canada
- Product Specifications
- Product Overview
- Product Usage Instructions
- Frequently Asked Questions
- IMPORTANT SAFETY INSTRUCTIONS
- PRODUCT OVERVIEW
- OPERATION-WASHER
- #
- OPERATION-DRYER
- #
- # #
- # #
- SMART FUNCTIONS
- MAINTENANCE
- TROUBLESHOOTING
- LIMITED WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
LG WSEX200HNA Laundry Center Studio Canada
Product Specifications
- Model: WSEX200HNA / WSGX201HNA
- Electrical Requirements: Please refer to the rating label for detailed information
- Min. / Max. Water Pressure: 20 – 120 psi (138 – 827 kPa)
- Dimensions (Width X Height X Depth): 27” X 74 3/8” X 30 3/8” (70 cm X 189 cm X 77 cm)
- Maximum Depth with Door Open: 55” (139.6 cm)
- Net Weight: 320 lb (145 kg)
- Capacity (Washer/Dryer): 4.5 cu.ft. / 7.4 cu.ft.
- Max. Spin Speed (Washer): 1300 RPM
- Gas Requirements: NG: 4 – 10.5-inch (10.2 – 26.7 cm) WC, LP: 8 – 13-inch (20.4 – 33.1 cm) WC
- Operating Temperature Range: 41-95°F (5-35°C)
Product Overview
Product Features
The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.
Front View
a Control Panel b Lint Filter c Dryer Drum d Dryer Door e Dryer Door Magnet f Detergent Dispenser Drawer g Washer Door h Washer Drum i Washer Door Magnet j Drain Hose k Drain Pump Filter l Drain Pump Filter Cover m Leveling Feet
Rear View
a Power Cord (for Gas Models) b Terminal Block Access Panel (for Electric Models) c Cold Water Inlet d Exhaust Duct Outlet e Gas connection (for Gas Models) f Hot and Cold Water Inlets g Shipping Bolts h Drain Hose i Power Cord (for Washer)
Accessories
Included Accessories
- a Non-skid Pads
- b Hole Caps
- c Wrench
- d Y Connector
- e Tie Strap
- f Elbow Bracket (for securing drain hose)
Required Accessories
Please refer to the rating label for detailed information.
Product Usage Instructions
Operation – Washer
To use the washer, follow these steps:
- Load your laundry into the washer.
- Add appropriate cleaning products.
- Select desired wash cycle from the control panel.
- You can modify the cycle and select any extra functions if
needed.
Operation – Dryer
To use the dryer, follow these steps:
- Transfer the washed laundry into the dryer.
- Select the desired dry cycle from the control panel.
- You can modify the cycle and select additional functions as required.
Maintenance
Regular maintenance is essential for optimal performance:
- Refer to the maintenance section in the manual for specific instructions for both the washer and dryer.
Frequently Asked Questions
- Q: How do I troubleshoot common issues with the washer or dryer?
- A: Refer to the Troubleshooting section in the manual for detailed steps to address common problems.
- Q: Can I use any cleaning products in the washer?
- A: It is recommended to use only approved cleaning products as mentioned in the manual to avoid damage to the appliance.
“`
OWNER’S MANUAL
LAUNDRY CENTER
Read this owner’s manual thoroughly before operating the appliance and keep it
handy for reference at all times.
ENGLISH ESPAÑOL WSEX200HNA / WSGX201HNA
MFL71728914 Rev.00_072220
www.lg.com
Copyright © 2020 LG Electronics Inc. All Rights Reserved.
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important. We have provided many
important safety messages in this manual and on your appliance. Always read
and follow all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards
that can kill or injure you and others. All safety messages will follow the
safety alert symbol and either the word WARNING or CAUTION. These words mean:
WARNING You may be killed or seriously injured if you do not follow
instructions. CAUTION You may be injured or cause damage to the product if you
do not follow instructions. All safety messages will tell you what the
potential hazard is, tell you how to reduce the chance of injury, and tell you
what may happen if the instructions are not followed.
WARNING STATEMENTS
WARNING
· To reduce the risk of explosion, fire, death, electric shock, scalding or
injury to persons when using this product, follow basic precautions, including
the following:
Safety for a Gas Dryer
WARNING – Risk of Fire
Install the clothes dryer according to the manufacturer’s instructions and
local codes. · Clothes dryer installation must be performed by a qualified
installer. · Do not install a clothes dryer with flexible plastic venting
materials. If flexible metal (foil type) duct is
installed, it must be of a specific type identified by the appliance
manufacturer as suitable for use with clothes dryers. Flexible venting
materials are known to collapse, be easily crushed, and trap lint. These
conditions will obstruct clothes dryer airflow and increase the risk of fire.
· To reduce the risk of severe injury or death, follow all installation
instructions.
FIRE OR EXPLOSION HAZARD
· Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance.
· WHAT TO DO IF YOU SMELL GAS – Do not try to light any appliance. – Do not
touch any electrical switch; do not use any phone in your building.
4 IMPORTANT SAFETY INSTRUCTIONS
– Clear the room, building or area of all occupants. – Immediately call your
gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
– If you cannot reach your gas supplier, call the fire department. ·
Installation and service must be performed by a qualified installer, service
agency or your gas supplier.
Installation
· Adhere to all industry recommended safety procedures including the use of
long-sleeved gloves and safety glasses.
· Never attempt to operate this appliance if it is damaged, malfunctioning,
partially disassembled, or has missing or broken parts, including a damaged
cord or plug.
· Before use, the appliance must be properly installed as described in this
manual. · To reduce the risk of severe injury or death, follow all
installation instructions. · Refer to the INSTALLATION INSTRUCTIONS for
detailed grounding procedures. Installation instructions
are packed with the appliance for the installer’s reference. If the appliance
is moved to a new location, have it checked and reinstalled by qualified
service personnel. · When moving or installing the product in a different
location, call two or more qualified service personnel for installation and
service. · Do not install the appliance in humid spaces. · Store and install
the appliance where it will not be exposed to temperatures below freezing or
exposed to outdoor weather conditions. · This appliance is not designed for
maritime use or for mobile installations such as in RVs, trailers, or
aircraft. · Keep packing materials out of the reach of children. Packaging
material can be dangerous for children. There is a risk of suffocation. ·
Destroy the carton, plastic bag, and other packing materials after the
appliance is unpacked. Children might use them for play. Cartons covered with
rugs, bedspreads, or plastic sheets can become airtight chambers. · The
appliance must be installed and electrically grounded by qualified service
personnel in accordance with local codes. · When installing or moving the
appliance, be careful not to pinch, crush, or damage the power cord. · Connect
to a properly rated, protected, and sized power circuit to avoid electrical
overload. · This appliance must be positioned near to an electrical power
supply. · Disconnect the power cord, house fuse or circuit breaker before
installing or servicing the appliance. · The power cord of this appliance is
equipped with a 3-prong (grounding) plug which mates with a standard 3-prong
(grounding) wall outlet to minimize the possibility of electric shock from
this appliance. · Do not, under any circumstances, cut or remove the third
(ground) prong from the power cord. · Use new hoses when connecting the
appliance to the water supply. Do not reuse old hoses. · Do not install the
appliance with flexible plastic venting materials. If flexible metal (foil
type) duct is installed, it must be of a specific type identified by the
appliance manufacturer as suitable for use with the dryer section of the
appliance. Flexible venting materials are known to collapse, be easily
crushed, and trap lint. These conditions will obstruct the dryer section’s
airflow and increase the risk of fire. · Local ordinances may prohibit
installation in a garage. Contact a local building inspector. · Do not use
sheet metal screws or other fasteners which extend into the duct that could
catch lint and reduce the efficiency of the exhaust system. Secure all joints
with duct tape. · Use only rigid, semi-rigid or flexible metal 4-inch diameter
duct inside the appliance cabinet or for exhausting to the outside. Use of
plastic or other combustible ductwork may cause a fire. Punctured ductwork may
cause a fire if it collapses or becomes otherwise restricted in use or during
installation.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 5
· All nonrigid metal transition duct must be UL-listed. Use of other materials
for transition duct could affect drying time.
· Ductwork is not provided with the appliance, and you should obtain the
necessary ductwork locally. The end cap should have hinged dampers to prevent
backdraft when the dryer is not in use.
· Gas dryers MUST be exhausted to the outside.
· The dryer exhaust system must be exhausted to the outside of the dwelling.
If the dryer is not exhausted outdoors, some fine lint and large amounts of
moisture will be expelled into the laundry area. An accumulation of lint in
any area of the home may create a health and fire hazard.
· Do not install near another heat source such as a stove, oven or heater.
· Keep area around the exhaust opening and adjacent surrounding areas free
from the accumulation of lint, dust, and dirt.
· The appliance must not be supplied through an external switching device,
such as a timer, or connected to a circuit that is regularly switched on and
off by a utility.
· Do not install a booster fan in the exhaust duct.
· This is a single appliance and a single unit for sale, delivery and
installation.
· Do not disassemble this appliance as it can’t be installed in a side-by-side
configuration.
Grounding Instructions
· Improper connection of the equipment-grounding conductor can result in a
risk of electric shock. Check with a qualified electrician or service
personnel if you are in doubt whether the appliance is properly grounded. Do
not modify the plug provided with the appliance; if it will not fit the
outlet, have a proper outlet installed by a qualified electrician.
· The appliance must be grounded. In the event of a malfunction or breakdown,
grounding will reduce the risk of electric shock by providing a path of least
resistance for electric current. The appliance is equipped with a cord having
an equipment-grounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is installed and grounded in
accordance with all local codes and ordinances.
Operation
· Read all instructions before using the appliance and save these
instructions.
· Use this appliance only for its intended purpose.
· If the product has been submerged in water, sitting in standing water, or
waterlogged, do not come in contact with the product and immediately contact
an LG Electronics Customer Information Center for instructions before resuming
use.
· If you detect a strange sound, a chemical or burning smell, or smoke coming
from the appliance, unplug it immediately, and contact an LG Electronics
Customer Information Center.
· Under certain conditions, hydrogen gas may be produced in a hot-water system
that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If
the hot-water system has not been used for such a period, before using the
appliance, turn on all hot water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during this time.
· Do not reach into the appliance if the tub or drum, agitator, or any
interior parts are moving. Before loading, unloading, or adding items, press
Start/Pause and allow the tub or drum to coast to a complete stop before
reaching inside.
· This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
the use of the appliance by a person responsible for their safety.
· Do not allow children or pets to play on, in or with the appliance. Close
supervision is necessary when the appliance is used near children or pets.
6 IMPORTANT SAFETY INSTRUCTIONS
· Keep laundry products out of children’s reach. To prevent injury to persons,
observe all warnings on product labels.
· Repair or immediately replace all power cords that have become frayed or
otherwise damaged. Do not use a cord that shows cracks or abrasion damage
along its length or at either end.
· Never unplug the appliance by pulling on the power cord. Always grip the
plug firmly and pull straight out from the outlet.
· Do not use an extension cord or adapter with this appliance.
· Do not grasp the power cord or touch the appliance controls with wet hands.
· Do not modify or extend the power cord.
· If the electrical supply cord is damaged, it must only be replaced by the
manufacturer or its service agent or a similar qualified person in order to
avoid a hazard.
· Do not put oily or greasy clothing, candles or flammable materials on top of
the appliance.
· Keep the area underneath and around your appliances free of combustible
materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable
vapors and liquids.
· Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance.
· Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow
package directions when using laundry products. Incorrect usage can produce
poisonous gas, resulting in serious injury or death.
· Never use harsh chemicals, abrasive cleaners, or solvents to clean the
appliance. They will damage the finish.
· Do not wash or dry articles that have been previously cleaned in, washed in,
soaked in, or spotted with gasoline, dry-cleaning solvents, vegetable or
cooking oil, or other flammable or explosive substances, as they give off
vapors that could ignite or explode.
· Do not dry unwashed items in the appliance.
· Remove all objects from pockets such as lighters and matches.
· Do not add gasoline, dry cleaning solvents, or other flammable or explosive
substances to the wash water. These substances give off vapors that could
ignite or explode.
· In the event of a gas leak (propane gas, LP gas, etc.), do not operate this
or any other appliance. Open a window or door to ventilate the area
immediately.
· Do not tamper with controls.
· Fix the drain hose securely in place to avoid flooding.
· Do not abuse, sit on, or stand on the door of the appliance.
· Always check the inside of the appliance for foreign objects.
· Do not allow water, bleach or other liquids to sit in the drum for extended
periods. Doing so can corrode the drum or cause mildew or odors.
· Do not use the appliance to dry articles containing foam rubber or similarly
textured rubber-like materials.
· Gas appliances can cause minor exposure to four potentially hazardous
substances, namely benzene, carbon monoxide, formaldehyde, and soot, caused
primarily by the incomplete combustion of natural gas or LP fuels.
· Properly adjusted appliances will minimize incomplete combustion. Exposure
to these substances can be minimized further by properly venting the dryer to
the outdoors.
· Do not place items exposed to cooking oils in your appliance. Items
contaminated with cooking oils may contribute to a chemical reaction that
could cause a load to catch fire. To reduce the risk of fire due to
contaminated loads, the final part of a tumble dryer cycle occurs without heat
(cool down period). Avoid stopping tumble drying before the end of the drying
cycle unless all items are quickly removed and spread out so that the heat is
dissipated.
· Do not put any part of your body, such as your hands or feet, or metal
objects under the appliance.
· Do not let your hand get pinched when opening or closing the appliance door.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 7
· Do not open the appliance door during a STEAM CYCLE. · Do not touch the
steam nozzle in the drum during or after a STEAM CYCLE. · On models with a
steam feeder drawer, do not fill the steam feeder with hot water (over 86 / 30
),
gasoline, dry cleaning solvents, or other flammable or explosive substances.
Maintenance
· Do not repair or replace any part of the appliance. All repairs and
servicing must be performed by qualified service personnel unless specifically
recommended in this owner’s manual. Use only authorized factory parts.
· Disconnect this appliance from the power supply before cleaning and
attempting any user maintenance. Turning the controls to the OFF position does
not disconnect this appliance from the power supply.
· Remove any dust or foreign matter from the power plug pins. · Do not
disassemble or repair the appliance by yourself. · Remove the door(s) before
the appliance is removed from service or discarded to avoid the danger of
children or small animals getting trapped inside. · Make sure the dispenser
drawer or lid is closed at all times when not being filled with laundry
products. · Clean the lint filter of the dryer before or after each load. ·
The interior of the appliance and exhaust duct should be cleaned periodically
by qualified service
personnel.
CAUTION STATEMENTS
CAUTION
· To reduce the risk of minor or moderate injury to persons, malfunction, or
damage to the product or property when using this product, follow basic
precautions, including the following:
Installation
· Install the product on a firm and level floor.
Operation
· Turn off the water faucets and unplug the appliance if the appliance is to
be left for an extended period of time, such as during vacations.
· ALWAYS follow the fabric care instructions supplied by the garment
manufacturer. · Use fabric softeners or products to eliminate static only as
recommended by the manufacturer. · Do not combine laundry products for use in
one load unless specified on the label. · Do not touch draining water which
may be hot. · If the drain hose and the water inlet hose are frozen in winter,
defrost them before using the appliance. · Do not store or spill liquid
detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the
surface of the appliance. · Clothing or articles that are waterproof or water
resistant must be washed in the Waterproof cycle only.
(Examples include water resistant clothing, mattress covers, outdoor clothes,
plastic mats.) Using another cycle may result in personal injury or damage to
the washer, clothes, walls, floor, and surrounding objects due to abnormal
vibration.
SAVE THESE INSTRUCTIONS
8 PRODUCT OVERVIEW
PRODUCT OVERVIEW
Product Features
The images in this guide may be different from the actual components and
accessories, which are subject to change by the manufacturer without prior
notice for product improvement purposes.
Front View
Rear View
a Control Panel b Lint Filter c Dryer Drum d Dryer Door e Dryer Door Magnet f Detergent Dispenser Drawer g Washer Door h Washer Drum i Washer Door Magnet j Drain Hose k Drain Pump Filter l Drain Pump Filter Cover m Leveling Feet
a Power Cord (for Gas Models) b Terminal Block Access Panel (for Electric
Models) c Cold Water Inlet d Exhaust Duct Outlet e Gas connection (for Gas
Models) f Hot and Cold Water Inlets g Shipping Bolts h Drain Hose i Power Cord
(for Washer)
ENGLISH C
Product Specifications
Model Electrical Requirements Min. / Max. Water Pressure Dimensions (Width X
Height X Depth) Maximum Depth with Door Open Net Weight Capacity
(Washer/Dryer) Max. Spin Speed (Washer) Gas Requirements Operating Temperature
Range
E S IGN D
ER TIFIED
Accessories
Included Accessories
a Non-skid Pads b Hole Caps c Wrench d Y Connector e Tie Strap f Elbow Bracket
(for securing drain hose)
Required Accessories
PRODUCT OVERVIEW 9
WSEX200HNA / WSGX201HNA Please refer to the rating label for detailed
information. 20 – 120 psi (138 – 827 kPa) 27” X 74 3/8” X 30 3/8” (70 cm X 189
cm X 77 cm) 55” (139.6 cm) 320 lb (145 kg) 4.5 cu.ft. / 7.4 cu.ft. 1300 RPM
NG: 4 – 10.5-inch (10.2 – 26.7 cm) WC LP: 8 – 13-inch (20.4 – 33.1 cm) WC
41-95 (5-35 )
a Hot and Cold Water Hoses (for Washer) b Cold Water Hose (for Dryer) c
Connecting Supply Hose d Tie Straps
Optional Accessories
a Drying Rack
WARNING · For your safety and for extended product life,
use only authorized components. The manufacturer is not responsible for
product malfunction, property damage or bodily injury caused by the use of
separately purchased unauthorized components, parts, or non-LG products.
10 OPERATION-WASHER
OPERATION-WASHER
Using the Washer
WARNING · To reduce the risk of fire, electric shock, or injury to persons,
read the SAFETY INSTRUCTIONS before
operating this appliance.
Operation Overview
1 Sort laundry and load the washer.
· Sort laundry by fabric type, soil level, color and load size as needed. Open
the door and load items into the washer.
· If using single-use detergent packs, place pack into the drum before loading
the laundry.
2 Add cleaning products.
· Add the proper amount of HE (HighEfficiency) detergent to the detergent
dispenser.
· If desired, add bleach or fabric softener to the appropriate areas of the
dispenser drawer.
· Do not place liquid or powdered detergent packs in the dispenser.
3 Turn on the washer.
· Press the Power button to turn on the washer.
4 Select a cycle.
· Turn the cycle selector knob or press the cycle buttons repeatedly until the
desired cycle is selected.
· The preset wash temperature, spin speed, soil level and option settings for
the selected cycle are shown.
· The Normal cycle must be selected in order to change its default settings.
· Pressing the Start/Pause button without selecting a cycle immediately starts
the Normal cycle with the default settings.
· Not all modifiers and options are available on all cycles. A different chime
sounds and the LED does not light up if the selection is not allowed.
6 Begin cycle.
· Press the Start/Pause button to begin the cycle. The door locks, and the
washer agitates briefly without water to measure the weight of the load.
· If the Start/Pause button is not pressed within a certain time, the washer
shuts off and all settings are lost.
7 End of cycle.
· When the cycle is finished, a melody sounds. Immediately remove the clothing
from the washer to reduce wrinkling.
· Check around the door seal when removing the load for small items that may
be caught in the seal.
NOTE · The washer rotates the laundry in a way that
allows it to use less water while still fully saturating the clothing. It is
normal to be unable to see water during the wash cycle.
· If the temperature or the water level inside the machine is too high, the
door will not unlock when the Start/Pause button is pressed, and the Add Item
function will not be available (on applicable models). To stop a cycle and
drain the water completely, turn the power off, then on, and then select
Rinse+Spin.
5 Adjust settings.
· Default settings for the selected cycle can be changed, if desired, using
the cycle modifier and option buttons.
OPERATION-WASHER 11
Sorting Laundry
CAUTION · Clothing or articles that are waterproof or water-resistant must be
washed in the Waterproof, Bedding,
Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant
clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do
so may result in personal injury or damage to the washer, clothes, walls,
floor, and surrounding objects due to abnormal vibration. · Remove the
stuffing from pillows and cushions before washing the covers. Failure to do so
can cause excessive vibration, resulting in damage to the washer, clothes,
nearby objects, walls, and floor.
ENGLISH
Grouping Similar Items
For the best washing results, and to reduce the possibility of damage to
clothing, sort clothing into loads made up of similar items.
Mixing different fabric types and/or soil levels can result in poor wash
performance, color transfer, discoloration, fabric damage or linting. Fabrics
should be sorted into groups as described below.
Colors Sort articles by color. Wash dark clothes separately from light colors or whites. Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes.
Soil Level Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled clothing could result in poor wash performance for the lightly soiled clothing.
Fabric Type Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics with delicates can result in poor wash performance for the heavy fabrics and possible damage to the delicates.
Lint Type Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and linting on the lint collectors. (For example, lint collector – knit sweater; lint producer – terry cloth towels.)
How to Sort Laundry By Colors
White Lights Darks
By Soil Heavy Normal Light
By Fabric Delicates Easy Care
Sturdy
By Lint Lint Producer Lint Collector
Fabric Care Labels
Many articles of clothing include a fabric care label. Using the chart below,
adjust the cycle and option selections to care for your clothing according to
the manufacturer’s recommendations.
12 OPERATION-WASHER
Category Washing
Water Temperature Bleach Symbols
Label
Hand wash
Directions
Machine wash, Normal cycle Perm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower spin) Gentle/Delicate setting (slow agitation and/or reduced wash time) Do not wash Do not wring Hot Warm Cold/Cool Any bleach (when needed) Only non-chlorine bleach (when needed) Do not bleach
Loading the Washer
· For best performance, load clothes as shown.
WARNING · Clothing or articles that are waterproof or water-
resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo
Wash cycle only. (Examples include water resistant clothing, mattress covers,
outdoor clothes, and plastic mats.) Failure to do so may result in personal
injury or damage to the washer, clothes, walls, floor, and surrounding objects
due to abnormal vibration.
General Tips
· Check and empty pockets. Paper clips, coins, matches, etc.can damage
clothing and the washer.
· Close zippers and hooks, and tie drawstrings to prevent snagging or tangling
of clothes.
· Pretreat heavily stained areas for best results.
· Brush off heavy soil, dust, and hair from items before washing. Excess dirt
or sand can abrade other fabrics and lead to poor wash performance.
4 3
2 1
– Do not press down on items while stacking them in the drum.
– Load clothes loosely, and do not overfill the drum. Clothes need room to
circulate in order to get clean.
· Combine large and small items in the drum. Load large items first. Large
items should not be more than half of the total load.
· The washer can be fully loaded, but the drum should not be tightly packed
with items. The door of the washer must close easily.
· The washer will not fill or operate with the door open.
Bulky Items
· Wash thick, bulky items individually. Heavy blankets, comforters,
bedspreads, or pet beds can get tangled or cause an unbalanced load if
combined with other items.
Small Items
· Do not wash a single small item. Add enough similar items to the load to
prevent an out-ofbalance load.
· Wash small, light items in a mesh bag. Small items can get caught in the
impeller at the bottom of the drum, and brassiere hooks can snag on other
clothing or the drum.
Adding Cleaning Products
About Detergent Use
This washer is designed for use with only HE (HighEfficiency) detergents.
· HE detergents produce fewer suds, dissolve more efficiently to improve
washing and rinsing performance, and help to keep the interior of the washer
clean. Using detergent that is not HE may cause oversudsing and unsatisfactory
performance which could result in error codes, cycle failure, and washer
damage.
· Detergents designated as HE-compatible may not provide optimal results.
· For proper wash performance, always measure detergent using the measuring
device provided by the detergent manufacturer. For an average load, use less
than half of the recommended maximum. Use less detergent for soft water, light
soil, or smaller loads.
· Use extra care when measuring 2X and 3X concentrated detergents because even
a small amount of extra detergent can lead to problems.
· Never use more than the maximum amount of detergent recommended by the
manufacturer. Using too much detergent can lead to oversudsing, poor rinsing,
detergent buildup in clothing, and residue buildup that can contribute to
odors in the washer.
a Maximum fill line
b Average load fill line
c Liquid detergent
OPERATION-WASHER 13 d Powdered detergent
Single-Use Detergent Packs
· Do not use more than one single-use detergent pack in the washer. Using too
much detergent may cause oversudsing and unsatisfactory performance. Reduce
detergent amount or add an extra rinse if detergent residue is left on
fabrics. To add an extra rinse, select the Extra Rinse option.
· Place liquid or powdered detergent packs in the drum before loading laundry.
Do not place detergent packs in the dispenser.
Using the Dispenser
To add cleaning products to the automatic dispenser:
1 Open the dispenser drawer.
2 Load the laundry products into the
appropriate compartments. · Follow the manufacturer’s
recommendations when adding cleaning products.
a Pre-wash detergent compartment (on some models)
b Liquid detergent cup c Main wash detergent compartment d Liquid fabric
softener compartment e Liquid chlorine bleach compartment
ENGLISH
14 OPERATION-WASHER
3 Gently close the detergent dispenser drawer
before starting the cycle.
· Slamming the drawer closed may result in the detergent overflowing into
another compartment or dispensing into the drum earlier than programmed.
· Be careful not to get a hand caught in the drawer while closing.
· It is normal for a small amount of water to remain in the dispenser
compartments at the end of the cycle.
CAUTION · Do not place or store laundry products, such as
detergent, bleach, or liquid fabric softener, on top of your washer. These
products can damage the washer’s finish and controls.
Pre-wash Detergent Compartment
Add liquid or powdered detergent to this compartment when using the Pre-wash
option. Always use HE (High-Efficiency) detergent with your washer.
· When using the Pre-wash option, liquid detergent for the main wash needs to
be loaded in the liquid detergent cup accessory in the main wash dispenser
(where applicable), to prevent it from being dispensed with the pre-wash
detergent.
· The amount of detergent added for the Prewash option is 1/2 the amount
recommended for the main wash cycle. For example, if the main wash cycle
requires one measure of detergent, add 1/2 measure for the Pre-wash option.
Main Wash Detergent Compartment
This compartment holds laundry detergent for the main wash cycle. Either
powdered or liquid detergent may be used in this compartment.
· The detergent is added to the load at the beginning of the cycle. Always use
HE (HighEfficiency) detergent with your washer.
· Do not exceed the maximum fill line. Using too much detergent can result in
detergent buildup in clothing and the washer.
· Liquid or powdered color-safe bleach may be added to the main wash
compartment with detergent of the same type. Do not mix liquids and powders
· If the dispenser has a liquid detergent cup and insert:
– Make sure they are in place when using liquid detergent.
– Make sure to remove them when using powdered detergent. Powdered detergent
will not dispense with the liquid detergent cup and insert in place.
· If you use a detergent that does not dissolve easily or a detergent with
high viscosity, it will leave a residue and clog the dispenser.
Liquid Bleach Compartment
This compartment holds liquid bleach, which is dispensed automatically at the
proper time during the wash cycle. The dispenser is activated twice to ensure
complete dispensing of the bleach. Any liquid remaining in the dispenser at
the end of the cycle is water, not bleach.
WARNING · Do not mix chlorine bleach with ammonia or
acids such as vinegar or rust/scale remover. Mixing chemicals like these can
produce a lethal gas, resulting in severe injury or death.
NOTE · Do not add powdered bleach to this
compartment. The bleach compartment is designed to dispense liquid chlorine
bleach only. Powdered or liquid color-safe bleach will not dispense properly.
· Follow the manufacturer’s recommendations when adding bleach. Never add more
than one cup, and do not exceed the maximum fill line or the bleach may be
dispensed immediately and damage fabrics. Using too much bleach can also
damage fabrics.
· Never pour undiluted liquid chlorine bleach directly onto the load or into
the drum. Fabric damage can occur.
· Do not use color-safe bleach or oxygen bleach in the same cycle with liquid
chlorine bleach.
Fabric Softener Compartment
This compartment holds fabric softener, which is automatically dispensed
during the final rinse cycle. Either powdered or liquid fabric softener may be
used.
· Do not exceed the maximum fill line. Using too much fabric softener may
stain clothes or cause buildup on fabrics or in the washer.
· Dilute concentrated fabric softeners with warm water.
· Never pour fabric softener directly onto the load or into the drum.
Control Panel
Control Panel Features for the Washer
OPERATION-WASHER 15
ENGLISH
a Power On/Off Button · Press this button to turn the washer on or off. ·
Pressing this button during a cycle will cancel that cycle and any load
settings will be lost. · The door will unlock after a brief pause.
NOTE · If there is any water remaining in the drum after the washer shuts off,
it will drain after a delay. The
washer can be restarted at any time before the drain begins. However, once the
water begins to drain, all functions will be suspended until the water has
been completely drained and the washer shuts off.
b Cycles · Press a button to select the desired cycle. · Once the desired
cycle has been selected, the standard presets will appear in the display.
These settings can be adjusted using the Cycle Modifier buttons at any time
before starting the cycle.
c Start/Pause Button · Press and hold this button to start the selected cycle.
· If the washer is running, use this button to pause the cycle without losing
the current settings.
NOTE · If the Start/Pause button is not pressed to start the selected cycle,
after a delay the washer
automatically turns off and all cycle settings are lost. Any water remaining
in the drum will be drained.
d Cycle Modifier Buttons · Use these buttons to adjust the wash temperature,
spin speed and soil level settings for the selected cycle. · The current
settings are shown in the display. · Press the button for that option to
select other settings.
e Option and Extra Function Buttons
16 OPERATION-WASHER
· These buttons allow you to select additional cycle options. Certain buttons
also allow you to activate special functions by pressing and holding the
button for 3 seconds.
Remote Start Use a smartphone to control your washer remotely. – For more
information, see SMART FUNCTIONS in this manual.
Wi-Fi
When the washer is connected to a home Wi-Fi network, the f icon on the
control panel is lit.
– To connect the washer to the LG ThinQ application, press and hold the Temp.
button for 3 seconds.
Time and Status Display
a Wi-Fi Indicator · This indicator is lit when the product is connected to a
home Wi-Fi network.
b Remote Start Indicator · This indicator lights up when the Remote Start
feature is activated.
c Door Lock Indicator · This indicator lights up when the cycle starts and the
door is locked. · The indicator light stays on until the cycle is paused,
stopped or has finished.
d Signal Indicator · This indicator lights up when the end-of-cycle and button
tones are turned on.
e Estimated Time Remaining · When a cycle is selected, the default time for
that cycle is displayed. This time will change as modifiers or options are
selected. · If the display shows -I–, then the time will be displayed after
the load sensing has detected the load size. · The time shown is only an
estimate. This time is based on normal operating conditions. Several external
factors (load size, room temperature, incoming water temperature, etc.) can
affect the actual time.
NOTE · Once the Start/Pause button is pressed, the washer will measure the
size of the load. The estimated
time may change once the load size has been measured.
f AI DD Indicator · This feature offers optimized washing by detecting the
load size and laundry characteristics. The indicator lights up when the Normal
cycle is selected with a Warm wash temperature setting.
ENGLISH
OPERATION-WASHER 17
NOTE · The AI DD functionality may vary depending on the environment and
model.
g Cycle Status Indicators · These LEDs will blink when a cycle is selected to
indicate which stages will run. · When a cycle is running, the LED for the
active stage will blink, and the LEDs for the remaining stages will remain
steady. Once a stage is complete, the LED will turn off. If a cycle is paused,
the active stage LED will stop blinking.
18 OPERATION-WASHER
Wash Cycles
The wash cycles are designed for specific types of wash loads. Select the
cycle that best matches the load contents for maximum wash performance and
fabric care. See Sorting Laundry section for best results, and follow the
fabric care labels on your garments. For a guide to fabric care symbols, see
Sorting Laundry section.
Cycle Guide
Turn the knob or press the button to select the desired cycle. When you select
a wash cycle, the light for the corresponding wash cycle will turn on.
NOTE · Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick
bath towel (dry).
· Temperature: Cold > Cool > Warm > Very Warm > Hot · Spin: No Spin > Low >
Medium > Medium High > High · Soil: Light > Limited > Normal > Moderate >
Heavy
Cycle Description
Wash Temp. Spin Speed Soil Level
Cycle Description
Wash Temp. Spin Speed Soil Level
Cycle Description Wash Temp. Spin Speed
Normal
Use to wash all normal items such as cotton, linen, shirts, jeans or mixed
loads, except delicate fabrics such as wool or silk.
· Pressing the Start/Pause button without selecting a cycle will cause the
Normal cycle to begin immediately, using the default settings.
Default: Warm
Available: All
Default: Medium High
Available: High, Medium High, Medium, Low
Default: Normal
Available: All
Bedding
Suitable for washing blankets or bulky items which have difficulty absorbing
water, such as pillows, blankets, comforters, sheets or pet bedding.
· Do not use this cycle to wash a mixed load of bedding and non-bedding items.
· Do not mix large/bulky items with smaller articles of clothing.
· Do not wash excessively large items. If large/bulky items do not fit easily
into the tub, there may not be enough room for them to move during washing.
Default: Warm
Available: Very Warm, Warm, Cool, Cold
Default: Medium
Available: Medium, Low, No Spin
Default: Normal
Available: All
Delicates
Suitable for washing dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which can easily be damaged. (less than 8 lb (3.63 kg))
Default: Cool
Available: Warm, Cool, Cold
Default: Medium
Available: Medium, Low, No Spin
ENGLISH
Cycle Soil Level
Cycle Description
Wash Temp. Spin Speed Soil Level
Cycle Description
Wash Temp. Spin Speed Soil Level
Cycle Description
Wash Temp. Spin Speed Soil Level
OPERATION-WASHER 19
Default: Normal
Delicates Available: All
Heavy Duty
Suitable for washing heavily soiled laundry, such as cotton fabrics, using
more powerful wash motions.
· When washing large loads, there will be brief periods of 2 minutes or more
without agitation. These soak periods are part of the cycle’s design, and are
normal.
Default: Warm
Available: All
Default: High
Available: High, Medium High, Medium, Low
Default: Heavy
Available: All
Speed Wash
Quickly washes lightly soiled clothing and small loads. For high wash and
rinse efficiency, wash small loads of 2-3 lightly soiled garments. (less than
3 lb (1.36 kg))
· Use very little detergent in this cycle. To add an extra rinse, use the
Extra Rinse option.
Default: Very Warm
Available: Very Warm, Warm, Cool, Cold
Default: High
Available: All
Default: Light
Available: All
Downloaded (Rinse+Spin)
Use a smartphone to download a specialized cycle to this cycle position. · The default cycle is Rinse+Spin. This cycle is also available for download. · Refer to the LG ThinQ application to see the cycles available for download.
Default: Cool
Available: Cool
Default: Medium High
Available: All
Default: –
Available: –
Available Options
This option is automatically included in the cycle and cannot be deselected.
NOTE · If the Turbo WashTM option is on, you cannot set the spin level to No
Spin.
Normal Bedding
Cycle
Steam
Turbo WashTM
Extra Rinse
Pre-wash
20 OPERATION-WASHER
Cycle Delicates Heavy Duty Speed Wash Downloaded default: Rinse+Spin
Steam
Turbo WashTM
Extra Rinse
#
Pre-wash
Cycle Modifiers
About Modifier Buttons
Each cycle has default settings that are selected automatically. You can also
customize these settings using the cycle modifier buttons. · Repeatedly press
the button for the desired
modifier until the indicator light for the desired setting is lit. · The
washer automatically adjusts the water level for the type and size of wash
load for best results and maximum efficiency. · This is a high-efficiency
washer, and the water levels may be much lower than you expect. This is
normal, and cleaning/rinsing performance will not be compromised.
NOTE · The LED next to the setting lights up when the
setting is selected. · To protect your garments, not every wash
temperature, spin speed, soil level, or option is available with every cycle.
· A chime will sound twice and the LED will not light if the desired setting
is not allowed for the selected cycle. · Follow the fabric care labels on the
garment for best results.
Temp. Make sure the wash temperature is suitable for the type of load you are
washing. · Press the Temp. button repeatedly to select the
wash and rinse temperature combination for the selected cycle. · All rinses
use unheated cold water. · Cold rinses use less energy. The actual cold rinse
temperature depends on the temperature of the cold water at the faucet.
Spin Higher spin speeds extract more water from clothes, reducing drying time
and saving energy. · Press the Spin button repeatedly until the
desired speed is selected.
OPERATION-WASHER 21
· Some fabrics, such as delicates, require a slower spin speed.
Soil Adjusting the soil level setting will modify the cycle times and/or wash
actions. · Press the Soil button repeatedly until the desired
soil level is selected. · The Heavy soil setting may increase cycle times.
The Light soil setting may decrease cycle times.
Options and Extra Functions
Your washer includes several additional cycle options to customize cycles to
meet your individual needs. · Select the desired option after selecting the
desired cycle and settings.
NOTE · The LED for the option will light when the option
is selected. · To protect your garments, not every option is
available with every cycle. · A chime will sound twice and the LED will not
light if the selected option is not allowed for the selected cycle.
Special Cycles
Sanitary This cycle washes clothes at a high temperature.
Tub Clean This is a special cycle designed to clean the inside of the washer.
Steam
Adding this option to a wash cycle helps provide superior cleaning
performance. Using steam gives fabrics the cleaning benefits of a very hot
wash. · Steam may not be clearly visible during steam
cycles. This is normal. Too much steam could damage clothing. · Do not use
steam with delicate fabrics such as wool and silk, or easily discolored
fabrics.
ENGLISH
22 OPERATION-WASHER
WARNING · Do not touch the door during steam cycles. The
door surface can become very hot and can cause severe burns. Allow the door
lock to release before opening the door. · Do not attempt to override the door
lock mechanism or reach into the washer during a steam cycle. Steam can cause
severe burns.
· Once this function is set, all buttons are locked except the Power button.
· When the controls are locked, CL and the remaining time are alternately
shown on the display during the wash cycle.
· Turning off the power will not reset this function. You must deactivate this
function before you can access any other options and functions.
Turbo WashTM
Adding this option reduces the cycle time while still providing similar wash
performance to the same cycle without Turbo WashTM.
NOTE · This option cannot be used with all cycles. · This option defaults to
on for Normal and Heavy
Duty wash cycles.
Extra Rinse
This option adds an extra rinse to the selected cycle. Use this option to help
ensure the removal of detergent or bleach residue from fabrics. · Press the
Extra Rinse button to add additional
rinses to the cycle.
Using the Pre-wash Option
This option adds a pre-wash (for about 15 – 17 minutes) for improved cleaning
of heavily soiled or stained clothing.
NOTE · If you select Pre-wash after putting the
detergent directly in the drum, the detergent may be washed away, reducing the
washing performance.
Locking/Unlocking the Control Panel
1 Turn on the power.
2 Press and hold the Soil button for 3 seconds
to activate/deactivate this function. · When the function is deactivated, a
chime will
sound and the remaining time for the current cycle will reappear on the
display.
Signal
The washer plays a melody when the wash cycle is finished. The buttons make a
sound each time a button is pressed. Use this button to turn the melody and
button tones on or off. · To turn the function on/off, press and hold the
Extra Rinse button for 3 seconds.
Drum Light
The drum is equipped with a white LED light that illuminates when the washer
is turned on. This light automatically turns off when the door is closed and
the cycle starts. · Press and hold the Pre-wash button for 3
seconds during the cycle to turn on the drum light. · The drum light will turn
off automatically after 4 minutes.
Control Lock
Use this function to disable the controls. This function can prevent children
from changing cycles or operating this washer.
NOTE · The function does not lock the door.
OPERATION-DRYER
OPERATION-DRYER 23
ENGLISH
Using the Dryer
WARNING · To reduce the risk of fire, electric shock, or injury
to persons, read the SAFETY INSTRUCTIONS before operating this appliance.
Operation Overview
1 Clean the Lint Filter.
· If the lint filter has not already been cleaned, lift out the filter and
remove the lint from the last load. This will help ensure the fastest and most
efficient drying performance. Make sure to reinstall the filter, pressing down
until it clicks firmly into place.
2 Load the Dryer.
· Load the dryer with the wet laundry from the washer. If the load is extra
large, you may need to divide it into smaller loads for proper performance and
fabric care.
restarted within 14 minutes of being paused, the dryer will shut off and the
settings will be lost.
7 End of Cycle
· When the cycle is finished, the chime will sound. Immediately remove your
clothing from the dryer to reduce wrinkling. If Wrinkle Care is selected, the
dryer will tumble briefly every few minutes to help prevent wrinkles from
setting in the clothes.
Check the Lint Filter Before Every Load
Always make sure the lint filter a is clean before starting a new load; a
clogged lint filter will increase drying time. To clean, pull the lint filter
straight up and roll any lint off the filter with your fingers. Push the lint
filter firmly back into place. See Regular Cleaning for more information.
3 Turn on the Dryer.
· Press the Power button to turn on the dryer. The cycle LEDs will illuminate
and a chime will sound.
4 Select a Cycle.
· Press a cycle button to select a cycle. The preset temperature, dry level,
and option settings for that cycle will be shown.
5 Adjust Settings.
Default settings for the selected cycle can now be changed, if desired, using
the cycle modifier and option buttons.
· Not all modifiers and options are available on all cycles. A different chime
will sound and the LED will not come on if the selection is not allowed.
6 Begin Cycle.
· Press the Start/Pause button to begin the cycle. The cycle can be paused at
any time either by opening the door or by pressing the Start/Pause button. If
the cycle is not
Always ensure the lint filter is properly installed before running the dryer.
Running the dryer with a loose or missing lint filter will damage the dryer
and articles in the dryer.
Loading the Dryer
General Tips
· Combine large and small items in the same load. · Close zippers, hooks and
drawstrings to prevent
these items from snagging or tangling on other clothes.
24 OPERATION-DRYER
NOTE
· Damp clothes will expand as they dry. Do not overload the dryer; clothes
require room to tumble and dry properly.
Fabric Care Labels
Many articles of clothing include a fabric care label. Using the chart below,
adjust the cycle and option selections to care for your clothing according to
the manufacturer’s recommendations.
Grouping Similar Items
For the best drying results, and to reduce the possibility of damage to
clothing, sort clothes into loads that can be dried with the same drying
cycle.
Different fabrics have different care requirements, and some fabrics will dry
more quickly than others.
Label
Tumble Dry Directions
Dry
Normal
Woolen Items Always follow fabric care labels before drying woolen items in a
dryer. After the cycle, the items may still be damp. Do not repeat the cycle.
Pull the items to their original shape if needed and lay them flat to finish
drying.
Woven and Loopknit Materials Some woven and loopknit materials may shrink,
depending on quality.
Permanent Press / Wrinkle Resistant Gentle / Delicate Do not tumble dry Do not dry (used with do not wash)
Permanent Press and Synthetics Do not overload your dryer. Take out permanent
press items as soon as the dryer stops to reduce wrinkles.
Baby Clothes and Nightgowns Always check the manufacturer’s instructions.
Rubber and Plastics Do not dry any items made from or containing rubber or
plastics such as: · Aprons, bibs and chair covers · Curtains and tablecloths ·
Bath mats
Label
Heat Setting Directions
High
Medium
Low
No Heat / Air
Fiberglass Do not dry fiberglass articles in your dryer. Glass particles left in the dryer could be picked up by your clothes the next time you use the dryer and irritate your skin.
Fabric Care Labels Sort and dry laundry according to care labels, size, and fabric type. Do not overload the dryer. This will save energy and time and give the best drying performance.
Control Panel
Control Panel Features for the Dryer
OPERATION-DRYER 25
ENGLISH
a Power Button · Press the button to turn the appliance on. Press again to
turn the appliance off.
NOTE · Pressing the Power button during a cycle will cancel that cycle and any
load settings will be lost.
b Cycles · Press a button to select the desired cycle. Once the desired cycle
has been selected, the standard presets will be shown in the display.
c Start/Pause Button · Press and hold this button to start the selected cycle.
If the appliance is running, use this button to pause the cycle without losing
the current settings.
NOTE · If you do not press the Start/Pause button to resume a cycle within 14
minutes, the appliance turns off
automatically and all cycle settings are lost.
d Cycle Modifier Buttons · Press these buttons to select additional cycle
options. Press and hold any button marked with an asterisk for 3 seconds to
activate a special function.
e Extra Options and Functions · Use these buttons to select the desired
options for the selected cycle. Not all options are available for each cycle.
· Remote Start – With the LG ThinQ app, you can use a smartphone to control
your appliance remotely. · Wi-Fi – Press and hold the Temp. button for 3
seconds to initiate the connection of the appliance to the LG ThinQ
application.
26 OPERATION-DRYER
Time and Status Display
a Wi-Fi Indicator · This indicator is lit when the product is connected to a
home Wi-Fi network.
b Remote Start Indicator · This indicator lights up when the Remote Start
feature is activated.
c Flow Sense Indicator · The Flow Sense duct blockage sensing system detects
and alerts you to blockages in the ductwork that reduce exhaust flow from the
dryer. Maintaining a clean exhaust system improves operating efficiency and
helps minimize service calls, saving you money.
d Signal Indicator · This indicator lights up when the end-of-cycle and button
tones are turned on.
e Estimated Time Remaining · When a drying cycle is selected, the estimated
drying time for the selected cycle is displayed. This time will change if you
select extra options for the cycle. · The cycle time on Sensor Dry cycles may
fluctuate as the appliance recalculates drying time for optimal results.
f AI Sensor Dry Indicator · This feature optimizes drying times and
temperatures by detecting the laundry’s characteristics. The indicator lights
up when the Normal cycle is selected with the Normal dry level, except when
the Energy Saver option is turned on.
g Lint Filter Status Indicator
· K lights up at the beginning of the cycle to remind you to check the lint
filter. It also lights up if the
lint filter needs to be cleaned or is missing. – If the lint filter is not
inserted, the icon will light up and the appliance will not operate. h Cycle
Status Indicators
· @ lights up when the appliance is in the drying stage. · = lights up when
the appliance is in the cool down stage.
OPERATION-DRYER 27
Dry Cycles
Cycle Guide
The appliance automatically sets the dryness level and temperature at the
recommended setting for each cycle. The estimated time remaining will be shown
in the display.
· Temperature: Low > Medium Low > Medium > Medium High > High · Dry Level:
Damp > Less > Normal > More > Very
ENGLISH
Cycle Description
Temp. Dry level
Cycle Description
Temp. Dry level
Cycle Description
Temp. Dry level
Cycle Description
Temp. Dry level
Cycle Description Temp. Dry level
Normal
Use this cycle for drying all normal items such as cotton, linen, shirts, jeans or mixed loads, except delicate fabrics such as wool or silk.
Default: Medium High
Available: Medium High
Default: Normal
Available: All
Bedding
Use this cycle for drying blankets or bulky items such as pillows, blankets, comforters, sheets or pet bedding.
Default: Medium
Available: Medium
Default: Normal
Available: Very, More, Normal
Delicates
Use this cycle for drying dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which can easily be damaged.
Default: Medium Low
Available: Medium Low
Default: Normal
Available: All
Heavy Duty
Use this cycle for drying heavy-duty clothes like jeans or garments that need extra drying.
Default: High
Available: High
Default: Normal
Available: All
Small Load
Use this cycle for drying light or small items. (up to 3 items)
Default: High
Available: High
Default: Normal
Available: Very, More, Normal
28 OPERATION-DRYER
Cycle Description
Temp. Dry level
Downloaded (Perm. Press)
Use a smartphone to download a specialized cycle to this cycle position. · The default cycle is Perm. Press. This cycle is also available for download. · Refer to the LG ThinQ application to see the cycles available for download.
Default: Medium
Available: Medium
Default: Normal
Available: All
Available Options
This option is automatically included in the cycle and can be deselected.
NOTE · The Energy Saver option is set to on by default. If you turn on the
dryer and set the Energy Saver option
to off, the Energy Saver option is turned off when you turn on the dryer.
Cycle Normal
Bedding
Delicates
Heavy Duty
Small Load
Downloaded default: Perm.
Press
Steam
#
Winkle Care
# #
Reduce Static
# #
Energy Saver
ENGLISH
Cycle Modifiers
About Modifier Buttons
Each cycle has default settings that are selected automatically. Customize
these settings using the cycle modifier buttons. Press the button for the
desired modifier to open the modifier’s screen.
Temp. Use this button to adjust the temperature setting. This allows precise
care of fabrics and garments. Press the Temp. button repeatedly to scroll
through available settings.
Dry Level Use this button to select the dryness level for the cycle. Press the
Dry Level button repeatedly to scroll through available settings. · The
appliance will automatically adjust the cycle
time according to the selected dryness level. Selecting More or Very will
increase the cycle time, while Less or Damp will decrease the cycle time. ·
Use a Less or Damp setting for items that you wish to iron.
Time Dry Use this button to manually select the drying time, from 20 to 60
minutes, in 10-minute increments. · Use this for small loads or to remove
wrinkles.
OPERATION-DRYER 29
· A chime will sound twice and the LED will not light up if the selected
option is not allowed for the selected cycle.
Steam
Adding the Steam option to a dry cycle helps reduce wrinkles and odor in
fabrics.
WARNING · Do not touch the door during steam cycles. The
door surface can become very hot. · Do not attempt to reach into the dryer
during a
steam cycle. Steam can cause severe burns.
NOTE · Steam may not be clearly visible during steam
cycles. This is normal. · Do not use steam with delicate fabrics such as
wool, silk, or easily discolored fabrics. · When the filter/duct is clogged,
this option may
not have optimal results. · When the steam function is operating, the drum
will stop to allow steam to stay in the drum.
Steam Fresh
This cycle uses the power of steam to quickly reduce wrinkles and odors in
fabrics. It brings new life to wrinkled clothes that have been stored for an
extended time and makes heavily wrinkled clothes easier to iron. It can also
be used to help reduce odors in fabrics.
1 Press the Power button to turn on the dryer.
Options and Extra Functions
Your dryer includes several additional cycle options to customize cycles to
meet your individual needs.
Select the desired option after selecting the desired cycle and settings.
NOTE · The LED for the option will light up when the
option is selected. · To protect your garments, not every option is
available with every cycle.
2 Press and hold the Steam button for 3
seconds.
3 To add an option, select Wrinkle Care.
4 Press Start/Pause to start the cycle.
NOTE · Steam may not be clearly visible during the
steam cycles. This is normal.
30 OPERATION-DRYER
NOTE · Do not use Steam Fresh with items such as
wool, wool blankets, leather jackets, silk, wet clothes, lingerie, foam
products, or electric blankets.
Wrinkle Care
Selecting this option will tumble the load periodically for up to 3 hours
after the selected cycle, or until the door is opened. This is helpful in
preventing wrinkles when you are unable to remove items from the dryer
immediately. Press the Wrinkle Care button before you start a drying cycle.
NOTE · When the option is set, a rectangle with a
dashed line and ENd appears on the display until the feature is off. · When
the option is set, only the Power button works after the drying cycle ends. ·
When a drying cycle is running, pause the cycle first to set the option. ·
Always turn off the appliance before unloading the clothes.
· Once this function is set, all buttons are locked except the Power button.
· When the controls are locked, CL and the remaining time are alternately
shown on the display during the dry cycle.
· Turning off the power will not reset this function. You must deactivate this
function before you can access any other options and functions.
Locking/Unlocking the Control Panel
1 Turn on the power.
2 Press and hold the Time Dry button for 3
seconds to activate/deactivate this function. · When the function is
deactivated, a chime will
sound and the remaining time for the current cycle will reappear on the
display.
Signal
The dryer plays a melody when the dry cycle is finished. The buttons make a
sound each time a button is pressed. Use this button to turn the melody and
button tones on or off. · To turn the function on/off, press and hold the
Reduce Static button for 3 seconds.
Reduce Static
This option injects steam late in the drying cycle to reduce the static
electricity caused by dry fabrics rubbing together.
Energy Saver
This option helps to reduce the energy consumption of the Normal cycle,
depending on the load size. When the Energy Saver option is selected, the
cycle begins with an air dry section and the drying time is increased.
Drum Light
The drum is equipped with a white LED light that illuminates when the dryer is
turned on. This light automatically turns off when the door is closed and the
cycle starts.
· Press and hold the Wrinkle Care button for 3 seconds during the cycle to
turn on the drum light.
· The drum light will turn off automatically after 4 minutes.
Control Lock
Use this function to disable the controls. This function can prevent children
from changing cycles or operating this dryer.
NOTE · The function does not lock the door.
SMART FUNCTIONS
Using LG ThinQ Application
The LG ThinQ application allows you to communicate with the appliance using a
smartphone.
LG ThinQ Application Features
· Remote Start
– Control the appliance remotely from the LG ThinQ application.
· Downloaded
– Download new and specialized cycles that are not included in the standard
cycles on the appliance. Once cycle download is completed in the appliance,
the product keeps the downloaded cycle until a new cycle is downloaded.
· Cloud Cycle
– The Cloud cycles include many cycles which are started from the Cloud and
offer various options. However, the downloaded cycle is deleted from the
appliance when the power is turned off.
· Tub Clean Coach (Washer)
– Find out how many cycles remain before it is time to run the Tub Clean
cycle.
· Venting Tips (Dryer)
– Access tips for optimizing dryer ventilation.
· Energy Monitoring
– Keep track of the washer’s power consumption and how it is affected by your
selected wash cycles and options.
· Smart DiagnosisTM
– This function provides useful information for diagnosing and solving issues
with the appliance based on the pattern of use.
· Push Alerts
– When the cycle is complete or the appliance has problems, you will receive a
push message.
· Settings
– Set various options on the appliance and in the application.
NOTE · If you change your wireless router, Internet
service provider, or password, delete the connected appliance from the LG
ThinQ application and connect it again.
SMART FUNCTIONS 31
· This information is current at the time of publication. The application is
subject to change for product improvement purposes without notice to users.
Before Using LG ThinQ Application
1 Check the distance between the appliance
and the wireless router (Wi-Fi network). · If the appliance is too far from
the router,
the signal strength becomes weak. It may take a long time to connect or
installation may fail.
2 Turn off the Mobile data or Cellular Data on
your smartphone.
3 Connect your smartphone to the wireless
router.
NOTE
· To verify the Wi-Fi connection, check that the f
icon on the control panel is lit. · The appliance supports 2.4 GHz Wi-Fi
networks
only. To check your network frequency, contact your Internet service provider
or refer to your wireless router manual. · LG ThinQ is not responsible for any
network connection problems or any faults, malfunctions, or errors caused by
network connection. · If the appliance is having trouble connecting to the Wi-
Fi network, it may be too far from the router. Purchase a Wi-Fi repeater
(range extender) to improve the Wi-Fi signal strength. · The Wi-Fi connection
may not connect or may be interrupted because of the home network environment.
ENGLISH
32 SMART FUNCTIONS
NOTE · The network connection may not work properly
depending on the Internet service provider. · The surrounding wireless
environment can
make the wireless network service run slowly. · If the appliance cannot be
registered due to
problems with the wireless signal transmission, unplug the appliance and wait
about a minute before trying again. · If the firewall on your wireless router
is enabled, disable the firewall or add an exception to it. · The wireless
network name (SSID) should be a combination of English letters and numbers.
(Do not use special characters.) · Smartphone user interface (UI) may vary
depending on the mobile operating system (OS) and the manufacturer. · If the
security protocol of the router is set to WEP, network setup may fail. Change
the security protocol (WPA2 is recommended) and connect the product again.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play Store or Apple App
Store on a smartphone. Follow instructions to download and install the
application.
Using the Washer/Dryer Remotely
Remote Start
Use a smartphone to control your appliance remotely. You can also monitor your
cycle operation so you know how much time is left in the cycle.
Using Remote Start
1 Load the laundry.
2 Press the Power button.
3 Press and hold the Remote button for 3
seconds to enable the remote control function.
4 Start a cycle from the LG ThinQ application on
your smartphone.
NOTE · Once this function is enabled, you can only start
a cycle from the LG ThinQ smartphone application. If the cycle is not started,
the appliance will wait to start the cycle until it is turned off remotely
from the application or this function is disabled. · If the door has been
opened, you cannot start a cycle remotely.
Disabling Remote Start Manually When the function is activated, press and hold
the Remote button for 3 seconds.
Downloaded Cycle
You can download new and specialized cycles that are not included in the
standard cycles on the appliance. Appliances that have been successfully
connected can download a variety of specialty cycles specific to the
appliance. Once cycle download is completed in the appliance, the product
keeps the downloaded cycle until a new cycle is downloaded.
NOTE · Only one downloaded cycle can be stored on the
appliance at a time.
Cloud Cycle
Use the LG ThinQ app to start cycles with various options. Cloud cycles are
deleted from the appliance once the power is turned off.
Downloaded and Cloud Cycles for the Washer
Check the LG ThinQ app for available Downloaded and Cloud cycles for your
model.
Cycle Name Allergiene
Description Powerful, high-temp cycle to reduce certain allergens
ENGLISH
Cycle Name Beachwear Blanket Bright Whites Collars and Cuffs Color Care
Delicate Dresses Denim Spin Only Full Load Wash Half Load Wash Juice and Food
Stains Hand Wash / Wool Overnight Wash
Perm. Press Rainy Day Rinse+Spin Single Garments Small Load Sportswear Sweat
Stains Towels
SMART FUNCTIONS 33
Description Optimized for beachwear Cleans blankets which are used every day.
Do not use for wool blankets. Bright whites only Washes collars and cuffs
using a high temperature for effective stain removal. Keeps colors from fading
Cleans lightly stained cocktail dresses with care Special cycle for jeans For
spinning dry handwashables. Optimized wash settings for full sized wash loads
Optimized wash settings for half sized wash loads Removes juice and food
stains from clothes. For washing shrinkable woolen or hand-washable items
requiring delicate care Reduces washing noise and continues tumbling after the
cycle to prevent wrinkles. Optimized for wrinkle-free clothes or tablecloths.
Cleans clothing that is damp from the rain. rinse and spin a load separately
from a regular cycle. Quickly washes a single item. Washes a small load of
laundry (less than 3 lb). Optimized for specially treated sportswear. Removes
sweat stains and odor. Optimized for towels, shirts, jeans and mixed loads.
Downloaded and Cloud Cycles for the Dryer
Check the LG ThinQ app for available Downloaded and Cloud cycles for your
model.
Antibacterial Air Dry
Cycle Name
Blankets Blanket Refresh Denim Deodorization Easy Ironing
Description Reduces 99.9% of bacteria on laundry. For items that require heat- free drying such as plastics or rubber Dries bulky blankets Warms blankets and makes them feel nice and fluffy. Special cycle for jeans Reduces odors in clothes that do not require washing. Leaves clothes slightly damp so they’re ready to iron dry.
34 SMART FUNCTIONS
Cycle Name Full Load Dry Half Load Dry Gym Clothes Kids’ Clothes Kids’ Gym
Clothes Lingerie Low Temp Dry Overnight Dry
Perm. Press
Rack Dry
Rainy Day Socks Speed Dry Sportswear Static Reduce Steam Sanitary Super Dry
Towels Ultra Delicate Wrinkle Prevention
Description
Optimized dry settings for full sized loads
Optimized dry settings for half sized loads
Optimized for gym clothes.
Uses high temperatures to sanitize kids’ clothes.
Optimized for children’s cotton sportswear.
Optimized for lingerie.
Dries the load while reducing energy consumption.
This energy efficient cycle dries a small load overnight.
Optimized for permanent press fabrics or synthetic items.
Designed for use with the drying rack to dry items such as wool sweaters, silk
items, or lingerie that should be dried flat.
Dries clothes made damp by rain or snow.
Optimized for socks.
Dries small loads quickly using high temperatures.
Optimized for specially treated sportswear.
Uses steam to reduce static in dry clothes.
Reduces bacteria on laundry using Turbo Steam.
Thoroughly dries cotton clothes.
Optimized for towels.
Uses low heat to carefully dry delicate items.
Tumbles clothes without heat after the cycle ends to prevent wrinkles caused
by leaving clothes in the dryer. To stop, open the dryer door or turn off
power to the dryer.
Wireless LAN Module Specifications
Model
LCW-004
Frequency Range
2412 – 2462 MHz
Output Power < 30 dBm (Max)
FCC Notice
The following notice covers the transmitter module contained in this product.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and the receiver.
· Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Any changes or modifications in construction of this device which are not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This transmitter must not be colocated or operating
in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20
cm (7.8 inches) between the antenna and your body. Users must follow the
specific operating instructions for satisfying RF exposure compliance.
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source
licenses, that is contained in this product, please visit http://
opensource.lge.com. In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to opensource@lge.com. This
offer is valid for a period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of this information.
SMART FUNCTIONS 35
Smart DiagnosisTM Function
Use this feature to help you diagnose and solve problems with your appliance.
NOTE · For reasons not attributable to LGE’s negligence,
the service may not operate due to external factors such as, but not limited
to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app
unavailability. · The feature may be subject to change without prior notice
and may have a different form depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can
transmit troubleshooting data to a smartphone using the LG ThinQ application.
· Launch the LG ThinQ application and select the
Smart DiagnosisTM feature in the menu. Follow the instructions provided in the
LG ThinQ application.
Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method. · Launch
the LG ThinQ application and select the
Smart DiagnosisTM feature in the menu. Follow the instructions for audible
diagnosis provided in the LG ThinQ application.
1 Press the Power button to turn on the
appliance. · Do not press any other buttons.
2 Hold the mouthpiece of your phone in front of
the appliance. · Washer: Hold the phone to the right of the
Start/Pause button. · Dryer: Hold the phone to the left of the
Power button.
ENGLISH
36 SMART FUNCTIONS
3 Press and hold the Steam + Extra Rinse
(Washer) / Steam + Reduce Static (Dryer) buttons for 3 seconds or until the
audible tones start. Hold the smartphone mouthpiece to the logo until the data
transfer is complete. · Keep the smartphone in place until the data
transfer has finished. Time remaining for data transfer is displayed.
4 After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE · For best results, do not move the smartphone
while the tones are being transmitted.
ENGLISH
MAINTENANCE
MAINTENANCE 37
WARNING
· To reduce the risk of fire, electric shock, or injury to persons, read this
entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating
this appliance.
· Unplug the appliance before cleaning to avoid the risk of electric shock.
Failure to follow this warning can cause serious injury, fire, electric shock,
or death.
· Do not use volatile substances (benzene, paint thinner, alcohol, acetone,
etc.), abrasive cleaners, or detergents with strong chemical components when
cleaning the appliance. Doing so may cause discoloration or damage to the
appliance, or may cause a fire.
· Certain internal parts are intentionally not grounded and may present a risk
of electric shock only during servicing. Service personnel – Do not contact
the following parts while the appliance is energized: pump, valve, motor,
control board.
Washer
Regular Cleaning
Care after Wash
After the cycle is finished, wipe the door and the inside of the door seal to
remove any moisture. · Wipe the body of the washer with a dry cloth to
remove any moisture. · Leave the door open to dry the drum interior.
WARNING · Make sure children and pets do not climb into
the drum. Engage the Control Lock feature if needed to prevent children from
accidentally starting a wash cycle.
Cleaning the Exterior
Proper care of your washer can extend its life.
Door: Wash with a damp cloth on the outside and inside and then dry with a
soft cloth.
Exterior: · Immediately wipe off any spills. · Wipe with a damp cloth. · Do
not touch the surface or the display with
sharp objects.
Cleaning the Drum
Over time, residue may build up in the drum, leading to mildew or a musty
odor. Run the Tub Clean cycle monthly to remove residue and prevent odor.
NOTE · Make sure to run the Tub Clean cycle only when
the drum is empty. Never load laundry while using this cycle. The laundry may
be damaged or contaminated with cleaning products.
· Run the cycle more often under heavy use conditions or if odor is already
present.
· If mildew or musty smell already exists, run this cycle once a week for
three consecutive weeks.
1 Remove any clothing from the drum.
2 Add cleaning agents.
Cleaner Drum cleaner Lime scale remover Liquid chlorine bleach Powdered
cleaner
Cleaning tablets
Instructions
Add to main detergent compartment of detergent dispenser
Add to bleach compartment of detergent dispenser.
Pull out liquid detergent cup before adding to main detergent compartment
Place directly into the washer drum.
38 MAINTENANCE
· For other drum cleaning products, follow the cleaner manufacturer’s
instructions and recommendations.
· Do not exceed the maximum fill line when adding bleach or powdered cleaners.
Powdered cleaners may remain in the drum after cleaning.
3 Close the door and press the Power button.
4 Select the Tub Clean cycle and press the
Start/Pause button to begin the cycle.
5 After the cycle ends, open the door and allow
the drum interior to dry completely.
WARNING · Make sure children and pets do not climb into
the drum. Engage the Control Lock feature if needed to prevent children from
accidentally starting a wash cycle.
NOTE · If you use a descaler or drum cleaner during the
Tub Clean cycle, use the Speed Wash option to rinse the washer drum before
running your next wash cycle.
Automatic Alert for Tub Clean When the power is on and the tcL message blinks
on the display, it means the washer drum needs cleaning. Use the Tub Clean
cycle to clean the washer drum. The frequency of the automatic alert’s
appearance depends on how often the washer is used. However, the message will
generally appear every one to two months.
· Mineral scale and other spots may be removed from the stainless steel drum
using a soft cloth soaked in stainless steel cleaner.
· Do not use steel wool or abrasive cleaners.
Leaving the Door Open
After you finish using the washer, leave the door open overnight to allow air
to circulate and dry the drum. This helps prevent odors.
Cleaning the Dispenser Drawer
Leaving detergent in the detergent dispenser drawer for an extended period of
time or using the washer for a long period of time may cause the build-up of
residue in the detergent dispenser drawer. Remove and clean the detergent
dispenser drawer once or twice a month.
WARNING · Do not spray water inside the washer. Doing so
may cause fire or electric shock.
1 Turn off the washer, and unplug the power
cord.
2 Pull the drawer straight out until it stops.
3 Press down hard on the disengage button a
and pull the drawer completely out.
Removing Mineral Buildup
In areas with hard water, mineral scale can form on internal components of the
washer. Periodically clean the mineral buildup on the internal components to
extend the lifespan of the washer. Use of a water softener is recommended in
areas with hard water.
· Use a descaler to remove visible mineral buildup on the washer drum.
· After descaling, always run the Tub Clean cycle before washing clothing.
4 Remove the inserts from the drawer.
5 Clean the inserts and drawer with warm
water. · Use a soft cloth or brush to clean and to
remove any residue. · Do not use soap when cleaning the drawer
and inserts.
6 Wipe off any moisture with a dry towel or
cloth after cleaning.
7 To clean the drawer opening, use a small,
non-metal brush to clean the recess. Remove all residue from the upper and
lower parts of the recess.
8 Replace the drawer.
MAINTENANCE 39
WARNING · The inlet screens protect the delicate parts of the
inlet valve from being damaged by particles that could enter the valves with
the water supply. Operating the washer with these filters removed could cause
a valve to open continuously, resulting in flooding and/or property damage.
ENGLISH
CAUTION
· Do not use the washer without the inlet filters. Doing so will cause leaks
and malfunction.
· If you use the washer in an area with hard water, the inlet filter may clog
due to lime buildup and require more frequent cleaning.
Cleaning the Door Seal
Clean the door seal once a month to prevent build-up of dirt.
CAUTION · Cleaning the door seal with undiluted bleach
may cause malfunction of the door seal and washer parts. You must add water to
the bleach before using it.
1 Wear rubber gloves and protective goggles.
2 Dilute 3/4 cup (177 mL) of liquid chlorine
bleach in 1 gallon (3.8 L) of water.
1 Turn off the washer, and unplug the power
cord.
2 Turn off hot and cold water faucets.
3 Unscrew the hot and cold water hoses from
the back of the washer.
4 Remove the filters from the water valves
carefully. · Use pliers to pull out the filters from the
water valves.
3 Wipe around the door seal.
· Soak a sponge or a soft cloth in this diluted solution and wipe all around
the door seal.
4 Wipe up any moisture with a dry towel or
cloth after cleaning.
5 Leave the door open to allow the door seal to
dry completely.
Cleaning the Water Inlet Filters
If the washer does not fill properly, an error message will appear on the
display. The inlet valve filter screens could be clogged by hard water scale,
sediment in the water supply, or other debris.
5 Remove foreign objects and soak the filters in
white vinegar or a lime scale remover. · If using a lime scale remover, follow
the
manufacturer’s instructions. Be careful not to damage the filters while
cleaning them.
6 Rinse filters thoroughly and press them back
into place.
40 MAINTENANCE
7 Flush then reattach the water hoses.
· Before reattaching the water inlet hoses, flush them by running several
gallons of water through them into a bucket or drain, preferably with the
faucets wide open for maximum flow.
NOTE · An IE error message may blink on the display
when the water pressure is low or an inlet filter is clogged with dirt. Clean
the inlet filter.
Cleaning the Drain Pump Filter
The washer fails to drain if the drain pump filter is clogged. Periodically
clean the drain filter to prevent clogging with foreign objects.
WARNING · Opening the drain filter will result in water
overflowing if there is water in the drum. Use a bucket if the drum is not
completely drained before you open the drain filter. · Using the washer
without the drain filter or with an incorrectly assembled drain filter may
cause leaks or malfunction of the washer.
1 Turn off the washer, and unplug the power
cord.
2 Open the drain pump filter cover.
4 Remove the pump filter.
· Twist the pump filter counterclockwise to remove.
5 Clean the pump filter and opening.
6 Reassemble the plug onto the drain hose and
reclip the drain hose.
3 Drain any remaining water.
· Unclip the drain hose and remove the plug from the drain hose to drain the
remaining water.
7 Insert the drain pump filter and twist it
clockwise.
MAINTENANCE 41
5 Add 1 gallon of nontoxic recreational vehicle
(RV) antifreeze to the empty drum and close the door. · Never use automotive
antifreeze.
ENGLISH
6 Turn on the washer and press the Spin
button.
8 Close the drain pump filter cover.
NOTE · An OE message blinks on the display when the
drain pump filter is clogged with dirt. Clean the drain pump filter.
7 Press the Start/Pause button to start the
drain pump for 1 minute. · This will expel some of the antifreeze,
leaving enough to protect the washer from damage.
8 Turn off the washer and unplug the power
cord.
Care in Cold Climates
Storing the Appliance
If the washer will not be used for an extended period of time and is in an
area that could be exposed to freezing temperatures, follow these steps to
protect the washer from damage.
NOTE · Make sure the drum is empty before following
these steps.
1 Turn off the washer, and unplug the power
cord.
2 Turn off the water faucets.
3 Disconnect the water inlet hoses. Drain any
water from the hoses.
9 Dry the drum interior with a soft cloth, and
close the door.
10 Store the washer in an upright position.
11 Remove the inserts from the dispenser. Drain
any water in the compartments and let them dry.
12 To remove the antifreeze from the washer
after storage, run the Speed Wash cycle using detergent. · Do not add laundry
to this cycle.
When the Water Inlet Hoses Are Frozen
1 Turn off the washer, and unplug the power
cord.
2 Turn off the faucets connected to the water
inlet hoses.
3 Pour hot water on the frozen faucets to thaw
the water inlet hoses and remove the water inlet hoses.
4 Plug the power cord into a properly grounded
electrical outlet.
4 Immerse the water inlet hoses in hot water to
thaw them.
42 MAINTENANCE
5 Reconnect the water inlet hoses to the water
inlets of the washer and to the faucets. · See Connecting the Water Inlet
Hoses for
details.
6 Turn on the faucets.
7 Press the Power button to turn on the
washer.
8 Press the Spin button to operate spin only
cycle for draining and spinning.
9 Press the Start/Pause button.
When the Drain Hose is Frozen
1 Pour hot water in the washer drum and close
the door.
2 Wait for 1 – 2 hours.
3 Press the Power button.
4 Press the Spin button to operate spin only
cycle for draining and spinning.
5 Press the Start/Pause button to make sure
the water drains.
Dryer
Regular Cleaning
Cleaning the Exterior
Proper care of your appliance can extend its life. The outside of the
appliance can be cleaned with warm water and a mild, nonabrasive household
detergent. Immediately wipe off any spills with a soft, damp cloth.
NOTE · Do not use methylated spirits, solvents, or
similar products. · Never use steel wool or abrasive cleansers; they
can damage the surface.
Cleaning the Interior
· Wipe around the door opening and seal with a soft, damp cloth to prevent
lint and dust buildup that could damage the door seal.
· Clean the window with a soft cloth dampened with warm water and a mild,
nonabrasive household detergent. Then wipe dry.
· The stainless steel drum can be cleaned with a conventional stainless steel
cleaner, used according to the manufacturer’s specifications. Never use steel
wool or abrasive cleansers; they may scratch or damage the surface.
Cleaning Around and Under the Appliance
Vacuum lint and dust from around the dryer and underneath it regularly.
Maintaining Ductwork Vent ductwork should be checked for lint build up once
per month and cleaned at least once per year. If any noticeable reduction in
airflow or drying performance occurs, immediately check ductwork for
obstructions and blockages and contact a qualified technician or service
provider.
Cleaning the Lint Filter
Always clean the lint from the filter after every cycle.
MAINTENANCE 43
NOTE · NEVER operate the appliance without the lint
filter in place.
ENGLISH
a Lint Filter To clean the lint filter, open the dryer door and pull the lint
filter straight up. Then:
1 For everyday cleaning, roll any lint off the
filter with your fingers, or
2 Vacuum the lint filter.
3 If the lint filter has become very dirty or
clogged with fabric softener, wash the lint filter in warm, soapy water and
allow it to dry thoroughly before reinstalling.
44 TROUBLESHOOTING
TROUBLESHOOTING
The appliance is equipped with an automatic error-monitoring system to detect
and diagnose problems at an early stage. If the appliance does not function
properly or does not function at all, check the following before you call for
service.
Washer
FAQs: Frequently Asked Questions
Q: Why does my washer make loud banging noises while it is filling with water?
A: This is actually a problem with the plumbing in your home. When the water
valve in the washer shuts off, it can cause pipes in your home to move,
resulting in a loud banging noise. This effect, called water hammer, can be
reduced by installing an item called a water hammer arrestor. Add-on arrestors
can be purchased through your local hardware or home improvement store.
Q: Why is there so little water in my washer? How can it clean the clothes?
A: HE (High-Efficiency) washers are designed to properly wash your laundry
while using a minimum amount of water and energy. Because the water volume is
low, the small amount of detergent used is more concentrated in the water,
resulting in excellent cleaning performance.
Q: When I press a button, why does my washer beep and then nothing happens?
A: The Control Lock feature is turned on. To turn it off, turn on the washer,
then press and hold the button that has Control Lock on or under it for 3
seconds.
Q: Where should I pour the powdered laundry products when doing my laundry?
A: If you are using powdered laundry detergent, load it in the main detergent
dispenser after removing the liquid detergent insert. Powdered laundry agents
or powdered color safe bleach should be put directly into the drum. These
products can be put in the empty drum before loading or on top of the laundry
after loading the washer.
Error Messages
Problem
IE
INLET ERROR
Possible Cause & Solution
Water supply faucets are not fully open. · Make sure that the water faucets
are fully open.
Water inlet hoses are kinked, pinched, or crushed. · Make sure that the hoses
are not kinked, pinched or crushed behind or under the washer.
Be careful when moving the washer during cleaning or maintenance.
Water inlet filters are clogged. · Clean the inlet filters. See MAINTENANCE.
Water supply pressure to faucet or house is too low. · Check another faucet in
the house to make sure that household water pressure is
adequate and flow is not restricted. · Disconnect the water inlet hoses from
the washer and run a few gallons of water through
the hoses to flush out any dirt. · If flow is too low, contact a plumber to
have the water supply lines repaired.
Water supply connected with leak-limiting hoses. · The use of hoses designed
to limit leaks is not recommended. Leak limiting hoses can trip
falsely and prevent the washer from filling.
TROUBLESHOOTING
ENGLISH
Problem
UE
UNBALANCE ERROR
dE, dE1, dEz, dE4
DOOR OPEN ERROR
OE
WATER OUTLET ERROR
tE
TEMPERATURE SENSOR ERROR
FE
OVERFLOW ERROR
PE
PRESSURE SENSOR ERROR
LE
MOTOR LOCKED ERROR
svd
OVERSUDSING DETECTION
PF
WATER LEVEL SENSOR ERROR
FF
FROZEN ERROR
CL
CONTROL LOCK FUNCTION
tcL
TUB CLEAN ALARM
Possible Cause & Solution
The load is too small. · Add additional items to allow the washer to balance
the load.
Heavy articles are mixed with lighter items. · Always try to wash articles of
somewhat similar weight to allow the washer to evenly
distribute the weight of the load for spinning.
The load is out of balance. · Manually redistribute the load if articles have
become tangled, preventing the automatic
rebalancing from working properly.
The door is not secured. · Close and secure the door. If the message keeps
appearing, unplug the power cord and
call for service.
Drain hose is kinked, pinched, or clogged. · Make sure that the drain hose is
free of clogs or kinks and is not pinched behind or under
the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of
the washer. · Move the end of the drain hose so that it is lower than 96
inches (2.4 m).
Control error. · Unplug the washer and wait 60 minutes. Reconnect power and
try again. · If the error code is still displayed, call for service
Water level is too high due to a faulty water valve. · Close the water
faucets, unplug the washer, and call for service.
The water level sensor is not working correctly. · Close the water faucets,
unplug the washer, and call for service.
A motor error has occurred. · Allow the washer to stand for 30 minutes and
then restart the cycle. · If the error code is still displayed, call for
service.
Oversudsing of detergent · Do not add more than the manufacturer’s recommended
amount of detergent. · If too many suds are detected during spinning, the
washer stops to help prevent leaking.
Water level is too low or high compared to the load. · Unplug the washer and
wait for 60 minutes. Reconnect power and try again. · If the error code is
still displayed, call for service.
Inlet hose, drain hose or drain pump is frozen. · See Care in Cold Climates.
The Control Lock function is on to prevent anyone from changing cycles or
operating the washer. · Turn off the Control Lock function in the control
panel. See Control Lock under Options
and Extra Functions.
It is time to run the Tub Clean cycle. · This is not an error code. It
indicates that the Tub Clean cycle is running or needs to be run
to clean the washer drum.
46 TROUBLESHOOTING
Problem
vs
VIBRATION SENSOR ERROR
Possible Cause & Solution Vibration sensor malfunctions. · Call for service.
Noises
Problem
Possible Cause & Solution
Clicking
Door lock sounds when the door locks or unlocks. · Normal operation
Spraying or hissing
Water spraying or circulating during the cycle · Normal operation
Humming or Gurgling
Drain pump is pumping water from the washer at times during a cycle. · Normal operation
Water sloshing
A liquid in the balance ring around the pulsator helps the basket spin smoothly. · Normal operation
Water being added after the washer has already begun to operate
The washer adapts to the load size and type to add more water to the cycle as
needed. · Normal operation
The wash load may be unbalanced. If the washer senses that the load is
unbalanced, it will stop and refill to redistribute the load. · Normal
operation
The washer may be diluting laundry additives to add to the wash load. · Normal operation
Rattling and clanking noise
Foreign objects, such as keys, coins, or safety pins may be in drum or pump. · Stop the washer, check the drum and the drain filter for foreign objects. · If noise continues after the washer is restarted, call for service.
Thumping sound
Heavy wash loads may produce a thumping sound.
· This is normal, but if the sound continues, the washer is probably out of
balance. Stop and redistribute wash load.
Wash load may be out of balance. · Pause the cycle and redistribute the load after the door unlocks.
Vibrating noise
Packaging materials were not removed. · See Unpacking and Removing Shipping Material in INSTALLATION.
Wash load may be unevenly distributed in the drum. · Pause the cycle and redistribute the load after the door unlocks.
Not all leveling feet are resting firmly and evenly on the floor. · See Leveling the Appliance in INSTALLATION.
Floor is not rigid enough. · Make sure that the floor is solid and does not flex. See Flooring in INSTALLATION.
Squeaking noise
Packaging materials were not removed. · See Unpacking and Removing shipping Material in INSTALLATION.
TROUBLESHOOTING 47
Problem
Banging noise when the washer is filling with water. (Water hammer)
Possible Cause & Solution
Plumbing in the home moves or flexes when the water valves in the washer shut
off. · Water hammer is not caused by a defect in the washer. Install water
hammer arrestors
(purchased separately at hardware or home improvement store) between the fill
hose and the washer for best results.
Household water supply pressure is very high. · Adjust household water supply
regulator to a lower pressure or contact a plumber.
ENGLISH
Operation
Problem
Possible Cause & Solution
Water Leaking
Hoses are not connected correctly. · Check hoses and connectors for leaks, cracks, and splits. · Check and tighten hose connections.
House drain pipes are clogged.
· The washer pumps out water very rapidly. Check for water backing up out of
the drain pipe during drain. If water is seen coming out of the drain, check
for proper drain hose installation and check for restrictions in the drain.
· Contact a plumber to repair drain pipe.
Drain hose has come out of the drain connector or is not inserted far enough.
· Tie drain hose to inlet hose or standpipe to prevent it from coming out
during drain.
· For smaller drain pipes, insert the drain hose into the pipe as far as the
drain hose flange. For larger drain pipes, insert the drain hose into the pipe
1 – 2 inches past the flange.
Oversudsing of detergent
· Oversudsing may create leaks, and may be caused by the type and amount of
detergent used. HE (High-Efficiency) detergent is the only detergent
recommended. The normal amount of detergent to use is 1/4 to 1/2 of the
maximum amount recommended by the detergent manufacturer.
· Always reduce the amount of detergent if the load is small or lightly
soiled, or if the water is very soft.
· Never use more than the maximum amount recommended by the detergent
manufacturer.
Excessive sudsing
Too much detergent or incorrect detergent
· HE detergents are formulated specifically for HE (High-Efficiency) washers
and contain suds reducing agents. Only use detergent with the HE (High-
Efficiency) logo.
· For detergent quantities refer to Detergent Use in OPERATION. If sudsing or
detergent residue continues to be an issue, add an extra rinse.
Washer will not turn on.
Power cord is not properly plugged in.
· Make sure that the plug is plugged securely into a grounded, 3-prong,
120-VAC, 60 Hz outlet.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
· Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified election.
Wash cycle time is longer than usual.
The washer automatically adjusts the wash time for the amount of laundry,
water pressure and other operating conditions.
· This is normal. The washer adjusts cycle time automatically to provide
optimal results for the selected cycle. The time remaining shown in the
display is only an estimate. Actual time may vary.
48 TROUBLESHOOTING
Problem Incomplete or no dispensing of detergent
Washer will not operate.
Possible Cause & Solution
Detergent compartments clogged from incorrect filling. · Make sure that
detergent and additives are put into the correct dispenser compartments. · For
all detergent types, always make sure that the dispenser drawer is fully
closed before
the start of the cycle.
Too much detergent used. · Make sure that the suggested amount of detergent is
used according to the
manufacturer’s recommendations. You may also dilute the detergent with water
to the maximum fill line on the compartment to avoid clogging. Use only HE
(High-Efficiency) detergent.
NOTE
· Always use as little detergent as possible. HE (High-Efficiency) washers
need very little detergent to achieve optimum results. Using too much
detergent will cause poor wash and rinse performance and may contribute to
odors in the washer.
Insufficient water supply · Make sure that both hot and cold water faucets are
turned on all the way.
Normal residue · It is normal for a small amount of detergent to remain in the
dispenser. If this residue
builds up, it can interfere with normal dispensing of detergents. Refer to the
cleaning instructions.
Control panel has powered off due to inactivity. · This is normal. Press the
Power button to turn on the washer.
Washer is unplugged. · Make sure that the power cord is plugged securely into
an electrical outlet.
Water supply is turned off. · Turn both hot and cold faucets fully on.
Controls are not set properly. · Make sure that the cycle was set correctly,
close the door and press the Start/Pause
button to start the wash cycle.
Door is open. · Close the door and make sure that nothing is caught under the
door preventing it from
closing completely.
Circuit breaker/fuse is tripped/blown. · Check house circuit breakers/fuses.
Replace fuses or reset breaker. The washer should be
on a dedicated branch circuit.
Start/Pause button was not pressed after the cycle was set. · Press the Power
button then reselect the desired cycle and press the Start/Pause button.
If the Start/Pause button is not pressed within a certain time, the washer
will be turned off. (The time varies by model, from 4 to 60 minutes.).
Extremely low water pressure. · Check another faucet in the house to make sure
that household water pressure is
adequate.
Washer is too cold. · If the washer has been exposed to temperatures below
freezing for an extended period of
time, allow it to warm up before pressing the Power button. Otherwise, the
display will not come on.
TROUBLESHOOTING 49
ENGLISH
Problem
Possible Cause & Solution
Washer is not filling properly.
Filter is clogged.
· Make sure that inlet filters on the fill valves are not clogged. Refer to
Cleaning the Water Inlet Filters in MAINTENANCE.
Inlet hoses may be kinked. · Check that inlet hoses are not kinked or clogged.
Energy efficiency
· This is a High-Efficiency (HE) washer. As a result, the water level settings
for this washer may be different than for conventional washer.
Insufficient water supply · Make sure that both hot and cold water faucets are turned on all the way.
Washer door is open.
· Close the door and make sure that nothing is caught under the door
preventing it from closing completely.
Water level is too low.
· The water will not normally cover the clothes. The fill level is optimized
for the wash motion to achieve the best wash performance.
Water in the washer does not drain or drains slowly.
Drain hose is kinked, pinched, or clogged.
· Make sure that the drain hose is free of clogs or kinks and is not pinched
behind or under the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of
the washer.
· Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Bleach does not dispense.
Bleach dispenser cover is not properly installed (on some models).
· Make sure that the bleach cover is properly installed and snapped into place
before the beginning of the cycle.
Bleach dispenser is dirty or clogged.
· Lift out the bleach dispenser cover and clean out the reservoir. Lint and
other foreign debris that are collected inside the dispenser may prevent
proper dispensing of the bleach.
Premature dispensing of bleach
Bleach dispenser filled for future load.
· You cannot store bleach in the dispenser for future use. The bleach will be
dispensed every load.
Overfilling the bleach dispenser
· Overfilling the bleach dispenser will cause the bleach to dispense
immediately, which will damage the laundry or the washer. Always measure
bleach, but never fill above the max line on the dispenser. A half cup of
bleach is sufficient for most loads. Never use more than 1 cup of bleach.
50 TROUBLESHOOTING
Performance
Problem Wrinkling
Staining
Poor stain removal Musty or mildewy odor in the washer
Possible Cause & Solution
Washer is not unloaded promptly. · Always remove items from the washer as soon
as the cycle is complete.
Washer is overloaded. · The washer can be fully loaded, but the drum should
not be tightly packed with items. The
door of the washer should close easily.
Hot and cold water inlet hoses are reversed. · Hot water rinse can set
wrinkles in garments. Check the inlet hose connectors.
Bleach or softener dispensed too soon. · Dispenser compartment was overfilled
or closed too quickly, causing the bleach or
softener to dispense immediately. Always measure bleach, and never use more
than 1 cup.
Bleach or softener was added directly to the wash load in the drum. · Always
use the dispensers to ensure that laundry products are properly dispensed at
the
right time in the cycle.
Washer was not unloaded promptly. · Always remove items from the washer as
soon as possible after the cycle is completed.
Clothes were not properly sorted. · Always wash dark colors separately from
light colors and whites to prevent discoloration. · Never wash heavily soiled
items with lightly soiled items.
Proper options are not selected. · Heavier soils and tougher stains may
require extra cleaning power. Select the Heavy Soil
feature to boost the cleaning power of the selected cycle.
Previously set stains. · Articles that have previously been washed may have
stains that have been set. These
stains may be difficult to remove and may require hand washing or pre-treating
to aid in stain removal.
Incorrect or too much detergent has been used. · Use only HE (High-Efficiency)
detergent in accordance with the manufacturer’s
instructions.
Inside of the drum was not cleaned properly. · Run the Tub Clean cycle
regularly.
Odor
Problem Odor
TROUBLESHOOTING 51
Possible Cause & Solution Some odor is caused by the rubber attached to the
washing machine. · This odor is normal for new rubber and will disappear after
the machine has been run a
few times. If the rubber door gasket and door seal area are not cleaned
regularly, odors can occur from mold or foreign substances. · Be sure to clean
the gasket and door seal regularly and check under the door seal for small
items when unloading the washer. Odors can occur if foreign substances are
left in the drainage pump filter. · Be sure to clean the drainage pump filter
regularly. Odors can occur if the drainage hose is not properly installed,
causing siphoning (water flowing back inside the washing machine). · When
installing the drainage hose, be sure that it doesn’t become kinked or
blocked.
ENGLISH
52 TROUBLESHOOTING
Dryer
FAQs: Frequently Asked Questions
Q: When I press a button, why does my dryer beep and then nothing happens?
A: The Control Lock feature is turned on. To turn off Control Lock, turn the
dryer on, then press and hold the button that has Control Lock on or under it
for 3 seconds.
Q: Why does my dryer take so long to dry clothes?
A: Proper airflow is critical to the efficient operation of clothes dryers. A
lint filter which is full of lint or clogged with fabric softener sheet
residue can reduce the airflow to the point that the time required to dry
clothing will be greatly increased.
Q: Why does my dryer start by itself every few minutes?
A: This is how the Wrinkle Care feature works. The dryer runs briefly every
few minutes for up to 3 hours after the cycle finishes. This feature is
designed to help prevent wrinkles from setting in when the dryer is not
unloaded immediately after the cycle is finished.
Q: Why does my dryer show 3 minutes when I select the Steam FreshTM cycle?
A: When the Steam FreshTM cycle is selected, the dryer displays the
recommended number of garments for the cycle, not the estimated cycle time,
until the cycle is started. Use the Time Dry button to adjust the load size
setting for the number of garments you desire.
Error Messages
Problem
tE1 through tE7
TEMPERATURE SENSOR ERROR
Ps
POWER ERROR
d7s, d8O, dGO, dGs
DUCT BLOCK ERROR
[L
CONTROL LOCK FUNCTION
Possible Cause & Solution
Temperature sensor failure. · Turn off the appliance and call for service.
Power cord is connected incorrectly. · Check the connection of the power cord
to the terminal block.
The duct work is about 75% – 95% blocked. (The error code is displayed for 2
hours only.) · Do not use the appliance until the exhaust system has been
cleaned and/or repaired.
Using the appliance with a severely restricted exhaust is dangerous and could
result in a fire or other property damage. · Check the outside dryer vent
while the appliance is operating to make sure there is strong airflow. If the
exhaust system is extremly long, have it repaired or rerouted.
House exhaust system blocked. · Keep the area around the dryer clean and free
of clutter. Check vent hood for damage or
lint clogging. Make sure the area around the vent hood is clear.
The Control Lock function is on to prevent anyone from changing cycles or
operating the dryer. · Turn off the Control Lock function in the control
panel. See Control Lock under Options
and Extra Functions.
TROUBLESHOOTING 53
Operation
ENGLISH
Problem
Possible Cause & Solution
The Flow SenseTM
(W) indicator
remains active after clearing the restriction in the venting.
After clearing the restrictions, the Flow SenseTM (W) system requires
multiple,
consecutive cycles to determine that the performance value has improved before
the
Flow SenseTM (W) indicator is reset.
· If the Flow SenseTM (W) indicator remains active for more than five cycles
after the
restriction has been cleared, call for service.
Clothes take too long to dry.
Exhaust ducts are blocked, dirty, or duct run is too long.
· Confirm that the exhaust duct is properly configured and free of debris,
lint, and obstructions. Make sure that the outside wall damper can open
properly and is not blocked, jammed, or clogged.
Load is not properly sorted
· Separate heavy items from lightweight items. Larger and heavier items take
longer to dry. Light items in a load with heavy items can fool the sensor
because the light items dry faster.
Large and heavy fabrics are loaded.
· Heavy fabrics take longer to dry because they tend to retain more moisture.
To help reduce and maintain more consistent drying times for large and heavy
fabrics, separate these items into smaller loads of a consistent size.
Dryer controls are not set properly.
· Use the appropriate control settings for the type of load you are drying.
Some loads may require an adjustment of the dry level setting for proper
drying.
Lint filter needs to be cleaned.
· Remove the lint from the filter before every load. With the lint removed,
hold the filter up to a light to see if it is dirty or clogged. With some
loads that produce high amounts of lint, such as new bath towels, it may be
necessary to pause the cycle and clean the filter during the cycle.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
· Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
The appliance is overloaded. · Divide extra large loads into smaller loads for better drying performance and efficiency.
Energy Saver option is selected. (on some models)
· If using the Normal cycle, deselect the Energy Saver option that is selected
by default. This option reduces enery use by adding an air dry section to the
beginning of the cycle. It is normal to feel no heat at the beginning of the
cycle while in Energy Saver mode.
The appliance will not turn on.
Power cord is not properly plugged in.
· Make sure that the plug is securely plugged into a grounded outlet matching
the appliance’s rating plate.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
· Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
54 TROUBLESHOOTING
Problem The appliance does not heat.
Drying time is not consistent.
Possible Cause & Solution
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
· Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
Gas supply or service is turned off.
· Confirm that the house gas shutoff and the shutoff valves of the dryer are
both fully open. Even if gas is not supplied to the appliance, it will run and
no error codes will display. Verify that other gas appliances in the home are
working normally.
Energy Saver option is selected. (on some models)
· If using the Normal cycle, deselect the Energy Saver option that is selected
by default. This option reduces energy use by adding an air dry section to the
beginning of the cycle. It is normal to feel no heat at the beginning of the
cycle while in Energy Saver mode.
Heat settings, load size, or dampness of clothing is not consistent.
· The drying time for a load will vary depending on the size of the load, the
type of fabrics, the wetness of the clothes and the condition of the lint
filter. An unbalanced load in the washer can cause poor spinning, resulting in
wetter clothes which will take longer to dry.
Performance
Problem
Possible Cause & Solution
Clothes are wrinkled. Clothes dried too long (overdried).
· Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter
drying time or use a lower dry level setting and remove items while they still
retain a slight amount of moisture.
Clothes left in dryer too long after cycle ends.
· Use the Wrinkle Care option. This option will tumble the clothes briefly
every few minutes for up to 3 hours to help prevent wrinkling.
Greasy or dirty spots Fabric softener used incorrectly.
on clothes.
· Check and follow the instructions provided with your fabric softener.
Clean and dirty clothes are being dried together.
· Use your dryer to dry only clean items. Soil from dirty clothes can transfer
to the clean clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the dryer.
· Stains on dried clothes could be stains that were not removed during the
washing process. Make sure that clothes are being completely cleaned or rinsed
according to the instructions for your washer and detergent. Some difficult
soils may require pre-treating prior to washing.
Clothes are shrinking.
Garment care instructions are not being followed.
· To avoid shrinking your clothes, always consult and follow fabric care
instructions. Some fabrics will naturally shrink when washed. Other fabrics
can be washed but will shrink when dried in a dryer. Use a low or no heat
setting.
ENGLISH
TROUBLESHOOTING 55
Problem Lint on clothes.
Excess static in clothes after drying.
Clothes have damp spots after a dry cycle.
Possible Cause & Solution
Lint filter not cleaned properly. · Remove the lint from the filter before
every load. With the lint removed, hold the filter up
to a light to see if it is dirty or clogged. If it looks dirty, follow the
cleaning instructions in the MAINTENANCE section. With some loads that produce
high amounts of lint, it may be necessary to clean the filter during the
cycle.
Laundry not sorted properly.
· Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and
should be dried separately from clothes that are lint trappers (i.e., a pair
of black linen pants).
Excess static in clothes. · Use a fabric softener to reduce static
electricity. Be sure to follow the manufacturer’s
instructions. Overdrying a load of laundry can cause a buildup of static
electricity.
The appliance is overloaded. · Divide extra large loads into smaller loads for
drying.
Tissue, paper, etc., left in pockets.
· Check pockets thoroughly before washing and drying clothes.
Fabric softener is not used or is used incorrectly.
· Use a fabric softener or the Reduce Static option, if available, to reduce
static electricity. Be sure to follow the manufacturer’s instructions.
Clothes dried too long (overdried).
· Overdrying a load of laundry can cause a buildup of static electricity.
Adjust settings and use a shorter drying time. Select a lower dry level
setting, if necessary.
Drying synthetics, permanent press, or synthetic blends.
· These fabrics are naturally more prone to static buildup. Try using fabric
softener, or use a lower dry level setting and/or shorter time settings.
Very large load or very small load. Single large item such as a blanket or
comforter. · If items are too tightly packed or too sparse the sensor may have
trouble reading the
dryness level of the load. Use a Time Dry cycle for very small loads. · Large,
bulky items such as blankets or comforters can sometimes wrap themselves into
a
tight ball of fabric. The outside layers will dry and register on the sensors,
while the inner core remains damp. When drying a single bulky item, it may
help to pause the cycle once or twice and rearrange the item to unwrap and
expose any damp areas. · To dry a few remaining damp items from a very large
load or a few damp spots on a large item after a sensor cycle has completed,
empty the lint trap, and then set a Time Dry cycle to finish drying the
item(s).
Steam Function
Problem
Water drips from nozzle when Steam cycle starts.
Steam does not generate, but no error code is shown.
Water drips from door during Steam cycle.
Possible Cause & Solution
This is normal. · This is steam condensation when Steam cycle starts. The
dripping water will stop after a
short time.
Water level error. · Unplug dryer and call for service.
This is normal. · Condensation will normally form on the inside of the dryer
door during steam operation.
Some condensation may drip out the bottom of the door.
56 TROUBLESHOOTING
Problem Steam is not visible during Steam cycle.
Drum does not turn during Steam cycle.
Cannot see steam vapor at the beginning of cycle.
Possible Cause & Solution
This is normal. · Steam vapor is difficult to see when the door is closed.
However, condensation will
normally form on the inside of the dryer door if the steam system is operating
normally.
This is normal. · The drum is turned off so that the steam vapor remains in
the drum. The drum will
normally turn for about 2 seconds once a minute.
This is normal. · Steam is released at different stages of the cycle for each
option.
Indicator Messages
Problem
Possible Cause & Solution
Flow Sense indicator
(W) shows four bars
during the drying cycle or the display
shows d8O after
drying.
Exhaust system is too long or has too many turns/restrictions. · Install a
shorter or straighter duct run. See the Installation Instructions for details.
Partial blockage of the ductwork due to lint buildup or other foreign object.
· Ductwork should be checked/cleaned immediately. Dryer can be used in this
condition, but
drying times will be longer and energy consumption will increase.
The appliance has detected a restriction in the external dryer venting.
· If exhaust restrictions are sensed by the Flow Sense system, the indicator
will remain on for 2 hours after the end of the cycle. Opening the door or
pressing the Power button will turn off the display.
· This warning light is not a dryer failure and is not covered by the dryer
warranty. Contact a duct cleaning service to set up an appointment to have
your exhaust system cleaned and inspected.
The Flow Sense
indicator (W)
remains active after clearing the restriction in the venting.
After clearing the restriction, the Flow Sense system requires multiple,
consecutive cycles to determine that the performance value has improved before
the Flow Sense indicator is reset.
· If the Flow Sense indicator remains active for more than five cycles after
the restriction has been cleared, call for service.
Check filter indicator
(K) is on during the
drying cycle.
Lint filter not cleaned properly.
· Remove the lint from the filter before every load. With the lint removed,
hold the filter up to a light to see if it is dirty or clogged. If it looks
dirty, follow the cleaning instructions. With some loads that produce high
amounts of lint, it may be necessary to clean the filter during the cycle.
TROUBLESHOOTING 57
Common
Wi-Fi
ENGLISH
Problem
Trouble connecting appliance and smartphone to Wi-Fi network
Possible Cause & Solution
The password for the Wi-Fi network was entered incorrectly. · Delete your home
Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on. · Turn off the Mobile data on
your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly. · The wireless network
name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz. · Only a 2.4 GHz router frequency is
supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency,
check with your Internet service provider or the router manufacturer.
The appliance and the router are too far apart. · If the appliance is too far
from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or
purchase and install a Wi-Fi repeater.
58 LIMITED WARRANTY
LIMITED WARRANTY
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING
ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION,
CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Washer/Dryer (collectively “Product”) fail due to a defect in
materials or workmanship under normal and proper use, during the warranty
period set forth below, LG will, at its option, repair or replace the Product.
This limited warranty is valid only to the original retail purchaser of the
Product (“You”) and applies only when purchased lawfully and used within the
United States including U.S. Territories.
Product
Parts (internal/ functional parts only) and Labor: Two (2) years from the date
of original retail purchase
WASHER WARRANTY PERIOD
Direct Drive Motor (Stator or Rotor)
Stainless Steel Drum
Parts Only: Ten (10) years from the date of original retail purchase You are responsible for any applicable labor cost.
Parts Only: Three (3) years from the date of original retail purchase You are responsible for any applicable labor cost.
DRYER WARRANTY PERIOD
Product
Stainless Steel Drum
Parts (internal/ functional parts only) and Labor: Two (2) years from the date of original retail purchase
Parts Only: Three (3) years from the date of original retail purchase You are responsible for any applicable labor cost.
· Replacement Products and parts are warranted for the remaining portion of
the original limited warranty period or ninety (90) days, whichever is
greater.
· Replacement Products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured.
· Replaced Product or part(s) will be the property of LG.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this limited warranty.
In the event of no proof of purchase, warranty start date will be ninety (90)
days from the manufacture date.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO
CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE,
IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT,
LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE
PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE.
ENGLISH
LIMITED WARRANTY 59
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to i) deliver, pick up, or install, or; educate how to operate
the Product;, ii) correct wiring;, or iii) correct unauthorized repairs or
installations of the Product.
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service.
· Damage or failure of the Product caused by leaky or broken water pipes,
frozen water pipes, restricted drain lines, inadequate or interrupted water
supply, or inadequate supply of air.
· Damage or failure of the Product resulting from operating the Product in a
corrosive atmosphere, in an unsuitable environment, or otherwise contrary to
the Product owner’s manual.
· Damage or failure of the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, pandemics, acts of nature, or any other causes
beyond the control of LG.
· Damage or failure of the Product resulting from misuse, abuse, improper
installation, repair, or maintenance, or service not approved by LG. Improper
repair includes use of parts not authorized or specified by LG. Improper
installation or maintenance includes installation or maintenance contrary to
the Product’s owner’s manual.
· Damage or failure of the Product caused by unauthorized modification or
alteration, any other property damage or failure resulting from any water
leakage where the Product is not properly installed in accordance with the
Product’s owner’s manual.
· Damage or failure of the Product caused by incorrect electrical current,
voltage, or plumbing codes. · Damage or failure of the Product caused by use
of parts, accessories, components, consumable cleaning
products, any other products, or service that are not authorized by LG. ·
Replacement of light bulbs, filters, fuses, or any other consumable parts. ·
Damage or failure of the Product caused by transportation, storage, and/or
handling, including
scratches, dents, chips, and/or other damage to the finish of your Product,
unless such damage is reported within one (1) week of delivery. · Damage or
missing items to any display, open box, refurbished, or discounted Product. ·
Refurbished Product or any Product sold “As Is”, “Where Is”, “With all
Faults”, or similar disclaimer. · Products with original serial numbers that
have been removed, altered, or cannot be readily determined at the discretion
of LG.
· Increases in utility costs and additional utility expenses in any way
associated with the Product. · Any noises associated with normal operation. ·
Products used for other than normal and proper household use, including,
without limitation,
commercial or industrial use or, use in offices, and recreational facilities
or vehicles, or as otherwise outlined in the Product owner’s manual. · Costs
associated with removal and/or reinstallation of your Product. · The removal
and reinstallation of the Product if it is installed in an inaccessible
location or is not installed in accordance with the Product owner’s manual.
The cost of repair or replacement under the above excluded circumstances shall
be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the
appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics, P.O. Box 240007, Huntsville, AL 35813 ATTN:
Customer Service
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION
MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION.
60 LIMITED WARRANTY
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each
of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or
this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs,
NJ 07632. You and LG agree to engage in good faith discussions in an attempt
to amicably resolve your claim. The notice must provide your name, address,
and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and
LG are unable to resolve the dispute within 30 days, either party may proceed
to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after sending written notice to
LG, you and LG agree to resolve any claims between us only by binding
arbitration on an individual basis, unless you opt out as provided below. Any
dispute between you and LG shall not be combined or consolidated with a
dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, any dispute between you and
LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an
individual action in small claims court, but that small claims court action
may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (“AAA”) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at www.adr.org/consumer. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the
AAA in the manner described in the AAA Rules. You must also send a copy of
your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-
Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on the
arbitrator’s award in any court of competent jurisdiction. All issues are for
the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the
dispute are for the court to decide. The arbitrator is bound by the terms of
this provision.
Governing Law. The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that such
law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA
Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are
reasonable, by considering factors including, but not limited to, the purchase
amount and claim amount. Notwithstanding the foregoing, if applicable law
allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds
either the substance of your claim or the relief sought in the demand is
frivolous or brought for an improper purpose (as measured by the standards set
forth in Federal Rule of Civil Procedure 11(b)), then the payment of all
arbitration fees will be governed by
References
- LG Open Source
- LG Electronics & Home Appliances | Shop Now | LG USA
- Request Product Repair Service | LG USA Support
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