LG DSG10TY Wi-Fi Sound Bar Owner’s Manual
- June 1, 2024
- LG
Table of Contents
- LG DSG10TY Wi-Fi Sound Bar
- Product Specifications
- Product Usage Instructions
- Frequently Asked Questions
- Installation
- channels
- Replacement of Battery
- Using Auto Power
- Connecting to the TV
- Settings
- Playable file specifications
- Using the LG Soundbar app
- Alexa
- Safety Precautions
- Troubleshooting
- App Errors Issue
- Appendix
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
LG DSG10TY Wi-Fi Sound Bar
Product Specifications
- Model: DSG10TY (DSG10TY, SPTG-W)
- Connection Options: Wi-Fi, Optical cable, HDMI cable, Bluetooth
- Additional Components: Remote Control, Wireless Subwoofer, Rear Speakers (Sold separately), External Device
Product Usage Instructions
1. Connecting the Soundbar:
Connect the soundbar to your TV using either an optical cable or an HDMI cable. Ensure the connections are secure.
2. Connecting External Devices:
If using external devices like a set-top box or game console, connect them to the soundbar or TV via HDMI cable for audio output.
3. Connecting Rear Speakers:
If you have purchased rear speakers, connect them to the soundbar using a speaker cable. Pay attention to the polarity of the cables when connecting to the speakers.
4. Power Connection:
Connect the power source in the following order: wireless subwoofer, rear speakers, and soundbar. Then, power on the soundbar.
5. Using with TV:
Select the appropriate input source on the soundbar by pressing the Function button. Set your TV’s output speaker to HDMI ARC, Optical, or External Speaker for audio output.
6. Connecting via Wi-Fi:
Connect your smartphone to Wi-Fi, install the LG Soundbar app, and follow the instructions to control the product from your smartphone.
7. Connecting via Bluetooth:
Turn on Bluetooth on your smartphone, press the Bluetooth pair button on the soundbar, and select the LG Soundbar from your device’s Bluetooth settings to establish a connection.
Frequently Asked Questions
- Q: What should I do if I see a red LED on the wireless subwoofer or rear speaker?
- A: If a red LED is visible, it indicates that the soundbar is not connected to the speakers. To resolve this, turn off the soundbar, press the PAIRING button on the wireless subwoofer or rear speaker, and check for connection.
“`
OWNER’S MANUAL
Wi-Fi Soundbar
Please read this manual carefully before operating your set and retain it for
future reference.
Model DSG10TY (DSG10TY, SPTG-W)
2312_Rev01
www.lg.com Copyright © 2024 LG Electronics Inc. All Rights Reserved.
Soundbar Quick Guide
Installing and using the Product
a Connect the soundbar to your TV via an optical cable or an HDMI cable.
b
HDMI IN
HDMI IN (ARC)
OPTICAL OUT
a
a
HDMITMTV HDMITM IN OPTICAL IN (eARC/ARC)
A B
D E
b
HDMI OUT
C c
c
A Soundbar B Remote Control Receiver / Status Display C Rear Speakers (Sold separately, SPT8-S) D Wireless Subwoofer – Install it close to the soundbar. E External Device – (Blu-ray player, game console, etc.)
2
b If you are using an external device (ex. Set-top box, Blu-ray player, game
console, etc.), connect it to the soundbar or to the TV via an HDMI cable.
c If you purchased the rear speakers separately, connect the rear speakers via
a speaker cable. When connecting the rear speakers, connect the black striped
cable to the negative terminal of each speaker and the remaining cable to the
positive terminal of each speaker.
d Connect to power in the following order: wireless subwoofer [ rear speakers
[ soundbar. Then, turn on the soundbar. When the connection is automatically
established with the soundbar, the LEDs on the wireless subwoofer and the rear
speaker will light up green. ([ See “Connecting the Product” on page 6.)
e Using the product with your TV ([ See “Connecting with an Optical Cable”,
“Connecting with an HDMI Cable”, “Connecting via Bluetooth” on page 33, 35,
37.)
A Press the Function button repeatedly until “OPT/HDMI ARC” appears on the
status display. B On your TV’s settings, set the output speaker to [HDMI ARC],
[Optical], or [External Speaker]. C When the TV is properly connected to the
product, “OPT”, “ARC”, or “E-ARC” will appear on the
status display with a sound.
f Connecting the product to your smartphone via Wi-Fi ([ See “Connecting with
a Smartphone via Wi-Fi” on page 16.)
A Connect your smartphone to Wi-Fi. B Install the LG Soundbar app on Google
Play or the App Store. C Run the LG Soundbar app and follow the instructions.
D The product will connect to your smartphone and you can control the product
with LG Soundbar
app.
3
g Connecting the product to your smartphone via Bluetooth ([ See “Connecting
via Bluetooth” on page 42.)
A Tap the Settings button on your smartphone and select Bluetooth. Turn on the
Bluetooth function. ( Off > On)
B Press the Bluetooth pair button. After a moment, you will see “BT READY” on
the status display. C Find and select “LG_Speaker_DSG10TY_XXXX”. D When the
product is connected to your smartphone via Bluetooth, you can see the status
display
change from “PAIRED” [ “Connected Bluetooth device name” [ “BT”.
Manually connecting the soundbar to the wireless subwoofer or rear speakers ([
See “Connecting the wireless subwoofer manually”, “Manual connection” on page
8, 11.)
If you see a red LED on the wireless subwoofer or rear speaker, it means that
the soundbar is not connected to the speakers. If this is the case, connect
them in the following order. A Press the Power button on the soundbar to turn
it off. B Press the PAIRING button on the back of the wireless subwoofer or
rear speaker. Check if
each LED blinks green. – If you still see a red LED on the wireless subwoofer,
press and hold the button on the back of
the subwoofer again. C Press the Power button on the soundbar to turn it on. D
When the connection is established, you will see a green LED light on the
wireless subwoofer
or rear speaker light up.
Installation
Connecting the Product
You can enjoy a richer sound by connecting the soundbar to the wireless
subwoofer.
Connecting the wireless subwoofer automatically
After completing installation, the wireless subwoofer will automatically be
connected to the soundbar. Connect the soundbar to the subwoofer in the
following order. a Plug the power cable into the wireless subwoofer. b Plug
the power cable connected to the wireless subwoofer into an outlet. c Plug the
power cable into the AC adapter. d Connect the AC adapter cable to the DC IN
(AC adapter input) terminal on the back of the product. e Plug the power cable
connected to the AC adapter into an outlet. f Press the Power button on the
soundbar to turn it on.
HDMITM IN HDMITMTV (eARC/ARC)
g When the connection is automatically established, you will see the LED on
the back of the wireless subwoofer light up green.
Note · Make sure to use the provided AC adapter. Using other AC adapters may
lead to malfunction and will
forfeit the product warranty. 6
Checking the connection with the LED on the wireless subwoofer
You can check the connection status by looking at the LED on the wireless subwoofer.
LED Colour Blinking green Green Red Off
Status Connecting in progress Connected successfully Bad connection, or the subwoofer is in standby Power cable not connected
7
Connecting the wireless subwoofer manually
If you see a red LED on the wireless subwoofer, it means that the soundbar is
not connected to the subwoofer. If this is the case, connect them in the
following order. a Press the Power button on the soundbar to turn it off. b
Press the PAIRING button on the wireless subwoofer. Check if the LED on the
subwoofer is blinking
green. If you still see a red LED on the wireless subwoofer, press and hold
the button on the back of the subwoofer again.
c Press the Power button on the soundbar to turn it on. d When the connection
is established, you will see the LED light on the wireless subwoofer light up
in
green. Note · Install the soundbar as close to the wireless subwoofer as
possible. The closer the distance between the soundbar and the wireless
subwoofer, the better the sound quality. · Please ensure there are no
obstacles between the soundbar and the wireless subwoofer. · To prevent
wireless interference, maintain a distance of at least 1 m between the
soundbar or the wireless subwoofer and any peripheral devices that generate
strong electromagnetic waves (ex. wireless routers, microwave ovens, etc.).
8
Connecting the rear speakers (SPT8-S, sold separately)
Automatic connection
After completing installation, the rear speakers will automatically be
connected to the soundbar. Connect the soundbar to the rear speakers in the
following order. a Connect the speaker cables to the corresponding terminals
on the rear speakers (left, right). Connect
the black striped cable to the negative terminal and the other cable to the
positive terminal.
b Plug the power cable into the rear speaker. c Plug the power cable connected
to the rear speaker into an outlet. d Press the Power button on the soundbar
to turn it on. e When the connection is automatically established, you will
see the LED on the rear speaker light up
green.
9
Note
· Please only use the speakers provided with the product. Using other speakers
may cause malfunction. · Connect the speaker cables to the corresponding
terminals. Connect to the positive cable to the
positive terminal and the negative cable to the negative terminal. An
incorrectly connected cable will distort the sound or produce no bass.
· Connect the product to the speakers and cables provided at the time of
product purchase.
– If you connect the product to speakers or cables other than those provided
at the time of product purchase, there can be a deterioration of sound quality
or a speaker malfunction.
· When you connect speakers to the product, connect only one speaker to the
output port that fits the speaker.
– If you connect multiple speakers to one output port, it may cause a product
or speaker malfunction.
· If the position of the power plug is different during rear speakers
installation, you can change the position of the L/R channel of rear speaker’s
through the LG Soundbar app.
R
L
R
L
Checking connection status with the LED colour
You can check the connection status with the LED on the rear speaker.
LED Colour Blinking green Green Red Off
Status Connecting In progress Connected successfully Bad connection, or the rear speakers are in standby Power cable not connected
10
Manual connection
If you see a red LED on the rear speaker, it means that the soundbar is not
connected to the rear speakers. If this is the case, connect them in the
following order. a Press the Power button on the soundbar to turn it off. b
Press the PAIRING button on the back of the rear speaker. Check if the LED on
the rear speaker is
blinking green.
c Press the Power button on the soundbar to turn it on. d When the connection
is established, you will see the LED light on the rear speaker light up green.
Note · Keep the rear speakers at least 30 cm away from the TV or monitor. · To
prevent wireless interference, maintain a distance of at least 1 m between the
soundbar or the rear
speakers and any peripheral devices that generate strong electromagnetic waves
(ex. wireless routers, microwave ovens, etc.).
11
Enjoying enhanced sound
The surround sound function allows you to hear immersive 3D sound produced by
multiple audio channels from the speakers, regardless of the channels in the
originally recorded content. For example, if you listen to music recorded in
2.0 channels with standard sound effects while the rear speakers are
connected, you can hear the following difference.
When the surround sound is off
When the surround sound is on Note · Speaker positions are as follows. A Front
speakers B Centre speaker C Subwoofer D Rear speakers
12
Turning surround sound on/off
a Press Settings button. The product enters the setting mode and you can see
“OFF-AUTO POWER” or “ON-AUTO POWER”.
OFF-AUTO POWER
b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status display, press Left/Right button to select the surround sound setting. You can see the status of the surround sound, “OFF-SURROUND” or “ON-SURROUND”.
OFF-AUTO POWER
OFF-SURROUND
OFF-NIGHT TIME
AUTO-DISPLAY
c While the “OFF-SURROUND” or “ON-SURROUND” is scrolling in the status display, press Up/ Down button to turn on or off the surround sound.
OFF-SURROUND
ON-SURROUND
13
Speaker sound based on input channels
Sound Effects
Input
Output
Rear speakers not connected
Rear speakers connected
AI SOUND PRO Sound customised with artificial intelligence
2.0 channels
5.1 channels
7.1 channels or more
STANDARD You can enjoy optimised sound.
channels
5.1 channels
7.1 channels or more
CINEMA Cinematic 3D sound 2.0 channels 5.1 channels 7.1 channels or more CLEAR
VOICE PRO Voice sound clear, improving the quality of voice sound 2.0 channels
5.1 channels 7.1 channels or more
14
Sound Effects
Input
Output
Rear speakers not connected
Rear speakers connected
SPORTS Realistic sound like in a stadium
2.0 channels
5.1 channels
7.1 channels or more
MUSIC You can enjoy better sound optimised for music
2.0 channels
5.1 channels
7.1 channels or more
GAME Optimised sound for game 2.0 channels 5.1 channels 7.1 channels or more
BASS BLAST (BASS BLAST+) Sound with reinforced bass 2.0 channels 5.1 channels
7.1 channels or more
15
Connecting with a Smartphone via Wi-Fi
LG Soundbar app allows you to connect the product to the network and to
control the product.
Please check the following first.
· Do you have a wireless router? – To connect your smartphone and the product
via Wi-Fi, you must have a wireless router that is connected to the internet.
– Make sure that they are both connected to the same Wi-Fi network. – If the
wireless router signal is weak, it may not be able to connect. Move the router
closer to the soundbar or reposition it away from obstacles.
· Does your smartphone have Bluetooth enabled? – Enable Bluetooth on your
smartphone. – If Bluetooth is enabled, you can easily connect to Wi-Fi. If
Bluetooth is disabled, the product may not be registered on the LG Soundbar
app.
· The LG Soundbar app is available in the versions listed below. – AndroidTM
OS: Version 6.0 or higher – iOS OS: Version 12 or higher – Minimum supported
versions for each OS may change later.
16
Installing the app
Install the LG Soundbar app on your smartphone. To install the LG Soundbar
app, you can scan the QR code with a QR code scan app or download on Google
Play or the App Store.
Downloading with a QR code
a Scan the QR code below with a QR code scan app. b You will be directed to a
page where you can download the LG Soundbar app. Tap the app to install
it.
(Android Phone OS)
(iPhone OS)
Downloading on Google Play or App Store
Go to the Google Play or the App Store on your smartphone and search for the
LG Soundbar app to install it.
(AndroidTM Phone)
(iPhone) 17
Note · Settings menu items may vary depending on the smartphone manufacturer
and OS. · Google, Android, Google Play, Google Home and Chromecast built-in
are trademarks of Google LLC.
Connecting with a Smartphone via LG Soundbar app
You must connect the product to the smartphone via Wi-Fi on the LG Soundbar
app to use network services. The app installation method differs depending on
the smartphone. a Find and tap the LG Soundbar app installed on your
smartphone. b Follow the instructions on the LG Soundbar app. You will need to
agree to the terms of service,
Chromecast guide screen, and location permission settings. Turn on Wi-Fi and
Bluetooth. c Select the product to connect. This product will be indicated as
“LG_Speaker_DSG10TY_XXXX”.
LG_Speaker_DSG10TY_XXXX LG_Speaker_DSG10TY_XXXX
d Select a Wi-Fi network and enter the password.
Wi-Fi Network
18
e After completing product connection on the LG Soundbar app, you will see
“CONNECTED” appear on the status display on the product.
Note · If the router password contains some special characters (such as ` ‘ ”
- / ; : – _ ^ & () <>) or
emoticons, the soundbar may not be connected. It is recommended to set a password using a combination of English letters and numbers. · It is recommended to set the security type of the wireless router to WPA2. · You cannot configure or control the product with the LG ThinQ app.
19
Resetting the Product
If the network connection is unstable, you will need to reset it. If the Wi-Fi
network has been changed, you will need to reset the product and connect it to
your smartphone again.
How to reset
a Press and hold the Wi-Fi button on the side of the product until you hear a
sound signal. b You will see “RESET” appear on the status display, and all
wireless network settings on the product
will be cleared. Note · Once you reset the product, you will also need to
reconnect the product to the smartphone via Wi-Fi on the LG Soundbar app.
How to deactivate the wireless network connection(s).
Press and hold the Power button for 3 seconds or longer to turn off the
product.
20
Exploring the Product
Front
cd
b
a
a Power This turns the product on/off. · If you press and hold the Power
button for longer than 3 seconds, Wi-Fi will disconnect and the product will
no longer emit sound. Press the Power button quickly to maintain the Wi-Fi
connection for future use. Function Press the button repeatedly to select the
desired function or input mode. · WI-FI: Connects the product via Wi-Fi · BT:
Connects the product via Bluetooth · OPT/HDMI ARC: Connects the product to a
TV that supports an optical cable, ARC, E-ARC, or LG Sound Sync · HDMI:
Connects the product to an HDMI input port · USB: Connects the product to a
USB storage device Volume Adjusts the sound volume. Bluetooth pair It allows
you to pair your Bluetooth device such as a smartphone to this product for
three minutes. ([ See “Connecting via Bluetooth” on page 42.) Wi-Fi It goes to
the Wi-Fi function directly.
21
b Built-in microphone This uses when operating the AI room calibration on LG
Soundbar app.
c Remote Control Receiver This receives wireless signals from the remote
control.
d Status display Options such as input mode and volume are displayed in text.
· The status display can be controlled as auto, on, and off. ([ See “Using
Display” on page 30.)
Note · To reduce power consumption, the product will automatically turn off
after 15 minutes of no input
signal from an external device.
22
Back
a
e
HDMITM IN HDMITMTV (eARC/ARC)
HDMITM IN HDMITMTV (eARC/ARC)
b c d
a DC IN Plug in the AC adapter. to the product.
b OPTICAL IN Plug in an optical cable to connect the TV to the product.
c HDMITM IN Plug in an HDMI cable to connect an external device to the
product.
d HDMITM d TV (eARC / ARC) Plug in an HDMI cable to connect the TV to the
product.
e USB port Plug in a USB storage device to play music with the product.
23
Exploring Remote Control
You can use the remote to control all functions of the product, from turning
the power on/off to enabling cinematic sound.
a
f
b
g
c
d
h
i j
e
k
Replacement of Battery
Use AA 1.5V batteries. Replace the two batteries by inserting them into the
remote control in accordance with the directions indicated. A Open the battery
cover on the back of the remote control. B Insert the batteries with the + and
ends corresponding to the markings. C Close the battery cover. Risk of fire
or explosion if the battery is replaced by an incorrect type.
a Power Turns the product on/off.
b Volume Adjusts the sound volume.
c Bluetooth pair It allows you to pair your Bluetooth device such as a
smartphone to this product for three minutes. ([ See “Connecting via
Bluetooth” on page 42.)
24
d Sound Effects Press the button to select the desired sound field. · AI SOUND
PRO: Artificial intelligence selects the optimal sound settings to suit your
content. · STANDARD: You can enjoy optimised sound. · CINEMA: Play content
with 3D sound similar to a movie theater. · CLEAR VOICE PRO: Voice sound
clear, improving the quality of voice sound. · SPORTS: Realistic sound like in
a stadium. · MUSIC: You can enjoy better sound optimised for music. · GAME:
Optimised sound for game. · BASS BLAST (BASS BLAST+): Bass sounds are
enhanced.
e Sound Tuning This adjusts the sound level of the connected speaker. Press
the Sound Tuning button and then Left/Right button to select the desired
speaker before you press the Up/Down button to increase/decrease the sound
volume. Adjustable speakers and adjustment ranges are as follows: · WF
(Subwoofer): -15 – 6 · C (Centre speaker): -6 – 6 · R (Rear Speaker): -6 – 6 ·
TRE (Treble): -6 – 6 · MID (Middle) : -6 – 6 · BAS (Bass): -6 – 6 · Adjusting
subwoofer and rear speakers level is applied only when the subwoofer and rear
speakers are connected.
25
f Mute This turns off the sound from the product.
g Function Press the button repeatedly to select the desired input mode or
function.
h Information View the connected input source, Wi-Fi network or Bluetooth
information. · WI-FI: Connected app name · BT: Connected Bluetooth device name
· OPT/ARC/E-ARC/HDMI: Current sound source · USB: Current sound filename
i Up/Down/Left/Right These buttons are used to adjust the settings of the
convenient functions.
Up/Down: This scrolls through the folders on the USB storage device. You can
press the button to select the desired folder. Left/Right: If you play a
previous song, press Left button. If you play a next song, press Right button.
j Play/Pause If you play or pause a song, press this button. · When listening
to music on a USB storage device, you can select the play mode by pressing the
button for 3 seconds or longer, then press Up/Down to select the desired
Repeat option. · OFF: Plays the files in order, then ends playback · ONE:
Plays the current file repeatedly · FOLDER: Only plays the files in the folder
on a loop · ALL: Plays all files on a loop · SHUFFLE: Plays a random file
until all files are played, then ends playback
26
k Settings It allows you to adjust the settings of this product: AUTO POWER,
SURROUND, NIGHT TIME, DISPLAY, REAR CH CHANGE. Press Settings button and
select the setting by using Left/Right button before you press the Up/Down
button to turn on/off the setting. · AUTO POWER: When the TV or an external
device is turned on or off, the product will also turn on or off
automatically. It is available only when the product is connected to the TV
with an optical cable. ([ See “Using Auto Power” on page 28.) · SURROUND: The
surround sound function allows you to hear immersive 3D sound produced by
multiple audio channels from the speakers, regardless of the channels in the
originally recorded content. ([ See “Turning surround sound on/off” on page
13.) · NIGHT TIME: This reduces the general sound volume, but raises the
volume of soft and delicate sounds. This is useful when enjoying music or a
movie late at night. ([ See “Using Night Time” on page 29.) · DISPLAY: The
status display can be controlled as auto, on, and off. ([ See “Using Display”
on page 30.) · REAR CH CHANGE: You can change the rear speaker position as you
like. ([ See “Rear channel change” on page 31.)
27
Using Auto Power
This function automatically turns the product on or off when the TV or
external device is turned on or off. When the connected device is turned on,
the product turns on automatically and selects a function according to the
input signal.
Activating/Deactivating the Auto Power function
a Press Settings button. The product enters the setting mode and you can see
“OFF-AUTO POWER” or “ON-AUTO POWER”.
OFF-AUTO POWER
b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status display, press Up/ Down button to turn on or off the Auto Power function.
OFF-AUTO POWER
ON-AUTO POWER
28
Using Night Time
This reduces the general sound volume, but raises the volume of soft and
delicate sounds. This is useful when enjoying music or a movie late at night.
Activating/Deactivating the Night Time function
a Press Settings button. The product enters the setting mode and you can see
“OFF-AUTO POWER” or “ON-AUTO POWER”.
OFF-AUTO POWER
b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status display, press Left/Right button to select the Night time setting. You can see the status of the Night time, “ONNIGHT TIME” or “OFF-NIGHT TIME”.
OFF-AUTO POWER
OFF-SURROUND
OFF-NIGHT TIME
AUTO-DISPLAY
c While the “ON-NIGHT TIME” or “OFF-NIGHT TIME” is scrolling in the status display, press Up/ Down button to turn on or off the Night time.
OFF-NIGHT TIME
ON-NIGHT TIME
29
Using Display
The status display can be controlled as auto, on, and off.
Option AUTO ON OFF
Status display Dimmed after 20 seconds of button input. Always on Turned off after 20 seconds of button input.
Activating/Deactivating the Display function
a Press Settings button. The product enters the setting mode and you can see
“OFF-AUTO POWER” or “ON-AUTO POWER”.
OFF-AUTO POWER
b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status display, press Left/Right button to select the Display setting. You can see the status of the Display, “AUTODISPLAY”, “ON-DISPLAY” or “OFF-DISPLAY”.
OFF-AUTO POWER
OFF-SURROUND
OFF-NIGHT TIME
AUTO-DISPLAY
c While the “AUTO-DISPLAY”, “ON-DISPLAY” or “OFF-DISPLAY” is scrolling in the status display, Press Up/Down button to change the Display to “AUTO” or turn it on or off.
AUTO-DISPLAY
ON-DISPLAY
OFF-DISPLAY
30
Rear channel change
You can change the speaker position as you like. If the outlet is on the left side of the soundbar, place the speaker with power cord on the left and set the speaker position.
Option OFF ON
Rear Channel Speaker Included wireless receiver : Left / Other Speaker : Right Speaker Included wireless receiver : Right Other Speaker : Left
Changing the Rear channel
a Press Settings button. The product enters the setting mode and you can see
“OFF-AUTO POWER” or “ON-AUTO POWER”.
OFF-AUTO POWER
b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status
display, press Left/Right button to select the Display setting. You can see
the status of the Display, “ON-REAR CH CHANGE” or “OFF-REAR CH CHANGE”. OFF-
AUTO POWER
OFF-SURROUND
OFF-NIGHT TIME
AUTO-DISPLAY
OFF-REAR CH CHANGE
31
c While the “ON-REAR CH CHANGE” or “OFF-REAR CH CHANGE” is scrolling in the
status display, Press Up/Down button to change the Rear channel. ON-REAR CH
CHANGE OFF-REAR CH CHANGE
Note · You can change the speaker position after connecting the rear speakers
to the soundbar. Additionally,
you can change it only if the rear speaker is turned on.
32
Connecting to the TV
Connecting with an Optical Cable
Transmit your TV’s audio to the product by connecting it to the TV with an
optical cable. You can add a variety of 3D effects to the original audio to
fill the room with a deep, rich sound.
Watching TV after connecting with an optical cable
a If the digital cable terminal has a cover, first remove the covers from both
ends.
b Using an optical cable, connect the OPTICAL IN terminal on the back of the product to the Optical Digital Output (OPTICAL OUT) terminal on the TV as shown in the picture.
OPTICAL OUT
HDMITM IN HDMITMTV (eARC/ARC)
33
c Press the Function button repeatedly until “OPT/HDMI ARC” appears on the
status display.
d Press the Settings button on the TV remote control to enter the [Speaker]
menu and set the output speaker to [Optical] or [External Speaker]. Settings
and menu items may vary depending on the TV manufacturer.
Note · If the optical input signal and the ARC signal attempt to connect at
the same time, the ARC signal will
take priority.
When you use an LG TV
You can adjust the volume with the LG TV remote control if the TV is connected
to the product with an optical cable. You can only do so on a TV that supports
the LG TV Sound Sync function. Check your TV’s user manual to see if your TV
is supported.
Functions controllable with an LG TV remote control
Volume, mute on/off Note
· When the TV is properly connected to the product, “LGOPT” will appear on the
status display. · When using the product with an LG TV remote control, the
volume and mute status set on the TV will
automatically be applied to the product. · You can still use the product’s
remote control even after connecting it to an LG TV. · To use LG Sound Sync,
you may have to change the sound setting of your TV. It may vary depending on
the TV.
34
Connecting with an HDMI Cable
You can transmit TV audio to the product by connecting the TV to the product
with an HDMI cable. Add a variety of 3D effects to the original audio to fill
the room with a deep, rich sound.
Watching TV after connecting with an HDMI cable
a Using the HDMI cable, connect the HDMITM d TV (eARC / ARC) terminal on the
back of the product to the HDMI IN (ARC) terminal on the TV as shown in the
picture.
HDMI IN (ARC)
HDMITM IN HDMITMTV (eARC/ARC)
HDMITMTV (eARC/ARC)
b Press the Function button repeatedly until “OPT/HDMI ARC” appears on the status display.
c Press the Settings button on the TV remote control to enter the [Speaker]
menu and set the output speaker to [HDMI ARC]. Settings and menu items may
vary depending on the TV manufacturer.
d When the TV is properly connected to the product, “ARC” or “E-ARC” will
appear on the status display.
Note · E-ARC supports high-quality audio such as DTS-HD Master AudioTM,
DTS:X®, Dolby TrueHD, and Dolby
Atmos®. · If you wish to use Dolby Atmos® or DTS:X®, the connected device and
its content should support Dolby
Atmos® or DTS:X®. · Ensure that your TV supports the eARC function before you
turn on eARC from the Settings menu.
For more information on how to use this function, please refer to your TV’s
user manual. Settings may vary depending on the TV. · Use a certified cable
with the HDMI logo.
35
SIMPLINK
· SIMPLINK refers to the HDMI-CEC function that allows you to use a single TV
remote control to easily operate an audio device or player connected to an LG
TV via HDMI. – Functions controllable with a SIMPLINK-compatible LG TV remote
control: Power on/off, volume control, mute on/off, etc.
· For more information on how to set up SIMPLINK, consult your LG TV’s user
manual.
Note · The SIMPLINK function may not work properly depending on the status of
the product or other
connected devices. – HDMI-CEC features by TV manufacturer: LG SIMPLINK, Sony
BRAVIA Sync/Link, Philips EasyLink,
Samsung Anynet+, etc.
Using WOW Orchestra with LG TV
The combination of the LG soundbar and the LG TV gives you the best listening
experience to output sound simultaneously through both of them. This function
is automatically activated when the soundbar is connected to the TV and you
can choose it on the sound out menu on the TV.
Note · Available on some LG TV and soundbar models · It operates according to
the audio codec supported by the TV. · This function can only operate with an
HDMI cable connection and LG WOWCAST connection. · Be sure to enable e-ARC on
the TV. · The messages displayed on the TV may differ depending on the model.
· Refer to the TV’s instruction manual for more details on settings.
36
Connecting via Bluetooth
Bluetooth is a technology that wirelessly connects electronic products around
you. Connect the product to a TV via Bluetooth and enjoy your TV audio in high
quality.
Watching TV after connecting it wirelessly
a Press the Bluetooth pair button. After a moment, “BT READY” appears on the
status display.
b Press the Settings button on the TV remote control and enter the [Speaker]
menu to set the output speaker to [Bluetooth].
c Find and select “LG_Speaker_DSG10TY_XXXX”. d When the product is connected
to the TV via Bluetooth, you can see the status display change from
“PAIRED” (Connected) [ “Connected TV name” [ “BT” (Ready to use). Note · For
Bluetooth devices, characters that cannot be displayed (ex. Korean Hangul) are
shown as `-‘ on the product status display. · Press the Information button on
the remote control to check the name of the connected Bluetooth device. You
will see the name of the connected Bluetooth device appear on the status
display.
37
Connecting to an External Device
Connecting with an HDMI Cable
Connect the TV and external device (game console, DVD player, etc.) with an
HDMI cable and enjoy a deep and rich sound.
Connecting an external device via HDMI A
a Connect an external device such as a DVD or Blu-ray player. Following the
picture below, connect the HDMI OUT terminal of the device to the HDMITM IN
terminal on the back of the product.
b Using the HDMI cable, connect the HDMITM d TV (eARC / ARC) terminal on the
back of the product to the HDMI IN (ARC) terminal on the TV.
HDMITM IN HDMITMTV (eARC/ARC)
HDMITM IN HDMITMTV (eARC/ARC)
HDMI OUT
HDMI IN (ARC)
38
c Press the Function button repeatedly until “HDMI” appears on the status
display.
d When the external device is properly connected to the product, you can
listen to the sound of the device. When playing the video with Dolby Atmos® or
DTS:X® technology, either “DOLBY ATMOS” or “DTS:X” will appear on the status
display.
Note · Dolby Atmos® or DTS:X® audio supports 3.1 channels. When the wireless
rear speakers are connected,
5.1 channels are supported. · Please check the audio output settings in the
Settings menu of your external device (ex. Blu-ray player
or TV). The audio output should be set to [No encoding], [Bitstream], [Auto],
or [Pass through]. For more information on how to set the output, please refer
to your external device’s user manual. · Use a certified cable with the HDMI
logo.
39
Connecting an external device via HDMI B
a Connect an external device such as a Set-top box, DVD or Blu-ray player.
Following the picture below, connect the HDMI OUT terminal of the device to
the HDMI IN terminal on the TV.
b Using the HDMI cable, connect the HDMITM d TV (eARC / ARC) terminal on the
back of the product to the HDMI IN (ARC) terminal on the TV.
HDMITM IN HDMITMTV (eARC/ARC)
HDMITM IN
HDMITMTV (eARC/ARC)
HDMI IN (ARC)
HDMI OUT
HDMI OUT
c Press the Function button repeatedly until “OPT/HDMI ARC” appears on the status display.
d When the external device is properly connected to the product, you can
listen to the sound of the device.
Note · There may be no sound depending on the specifications of the connected
TV. It is recommended to
connect the external device directly to the product. ([ See “Connecting an
external device via HDMI A” on page 38.)
40
Connecting with an Optical Cable
Connect the TV and external device (game console, DVD player, etc.) with an
optical cable and enjoy a deep and rich sound.
Connecting an external device via optical cable
a Use the optical cable to connect the OPTICAL IN terminal on the back of the
product to the OPTICAL OUT terminal of your external device (ex. TV, Blu-ray
player) as shown in the picture.
HDMITM IN HDMITMTV (eARC/ARC)
OPTICAL OUT
b Press the Function button repeatedly until “OPT/HDMI ARC” appears on the
status display.
c When the external device is properly connected to the product, “OPT” will
appear on the status display.
41
Using the Product as an Audio System
Connecting via Bluetooth
You can play music files stored on a Bluetooth device, or run music apps to
enjoy the music with this product.
Please check the following first.
· Bluetooth devices to be connected to the product should meet the following
specifications. – Bluetooth 5.1 technology – Codec: SBC, AAC
· Steps to connect the device to the product may vary depending on the
Bluetooth device type and model. For more information on how to connect the
device, please refer to your external device’s user manual.
Select the [Bluetooth] from your smartphone’s Settings menu. Settings menu
items may vary depending on your smartphone manufacturer and model. a Turn on
the product. b Press the Bluetooth pair button. After a moment, “BT READY”
appears on the status display.
c Tap the Settings ( / ) button on your smartphone and select Bluetooth.
(Android Phone)
42
(iPhone)
d Turn on the Bluetooth function. ( Off > On) e You will see a list of
connectable devices on your smartphone. Find and select “LGSpeaker
DSG10TY_XXXX”.
AVAILABLE DEVICES LG_Speaker_DSG10TY_XXXX Bluetooth devices
AVAILABLE DEVICES Bluetooth devices
LG_Speaker_DSG10TY_XXXX
f When the product is connected to the smartphone via Bluetooth, you will see
the status display change from “PAIRED” (Connected) [ “Connected Bluetooth
device name” [ “BT” (Ready to use).
g If you cannot find the product “LG_Speaker_DSG10TY_XXXX”, tap the Refresh
button at the top right of the screen on the Android smartphone or turn the
Bluetooth off and turn it on again on iPhone.
Bluetooth On
LG Smart Phone AVAILABLE DEVICES
Speaker Bluetooth devices Bluetooth devices
(Android Phone)
Settings
Bluetooth
Bluetooth Now discoverable as “iPhone” MY DEVICES LG Speaeker1 LG Speaeker2 LG Speaeker3 LG Speaeker4
Not Connected Not Connected Not Connected Not Connected
(iPhone)
43
h Run a Music app and listen to music on the smartphone.
Note · The closer the Bluetooth device is to the product, the better your
connection. · If you pressed the Bluetooth pair button of the product and
selected the “BT” option, but could
not connect to the Bluetooth device, you will see “BT READY” on the status
display. Check the status of the Bluetooth device. · When using Bluetooth, you
should adjust the volume level to an appropriate level. · In the Bluetooth
name of this product “LG_Speaker_DSG10TY_XXXX”, “XXXX” is randomly generated
four-digit numbers and alphabets.
44
Connecting to a USB Storage Device
Enjoy high-quality sound by connecting a USB storage device containing music
files to the product.
Connecting the product to a USB storage device
a Plug the USB storage device into the USB port on the back of the product. ·
The product cannot play any devices connected via a USB storage device hub or
a USB storage device cable. · The product cannot be connected to any USB
storage device, USB type MP3 player, or card reader that requires a separate
device drive to be installed.
HDMITM IN HDMITMTV (eARC/ARC)
USB
b Press the Function button repeatedly until “USB” appears on the status
display.
c When the product is properly connected to a USB storage device, the number
of music files in the USB device will appear on the status display. Press the
Play/Pause button on the remote control to enjoy the music.
Note · It is recommended that you purchase a separate USB gender changer to
make it easier to plug in and
out USB storage devices. · Purchase a USB gender changer with a USB 2.0
extension cable. · USB devices with a large storage volume may take several
minutes to browse through files. · LG Electronics is not responsible for any
data loss. Please always back up the data on your USB storage
device to minimise damage caused by data loss. · Only FAT16/FAT32/NTFS formats
are supported. exFAT format is not supported. · Use the USB port of this
product only for playing a media file. You cannot charge external devices with
the USB port.
45
USB storage devices supported
· MP3 player · Flash MP3 player · USB flash device · USB 2.0 This product may
not recognise some USB storage devices.
Playable file specifications
File extension MP3 AAC OGG
Sampling frequency / Bitrate 32 kHz – 48 kHz / 8 kbps – 320 kbps 32 kHz – 48 kHz / 8 kbps – 320 kbps 32 kHz – 48 kHz / 64 kbps – 320 kbps
File extension FLAC (16 bit/24 bit) WAV (16 bit/24 bit)
Sampling frequency 32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz 32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz
· Number of playable files: Up to 2,000 · Maximum number of directories: Up to 200 · This product cannot play files protected by DRM (Digital Rights Management). · This product cannot play video files from a USB storage device.
46
Using the LG Soundbar app
Controlling device functions
Run the LG Soundbar app. You can easily set [Sound Effect] and [Night Time]
and adjust the level of each speaker without a remote control. Tap the
Settings button on the first screen to change the settings of the soundbar.
Using AI Room Calibration
This technology allows you to analyse the sound coming from the product and
fine-tune the audio settings. Please note that, when you start AI Room
Calibration, the product may make a louder sound than expected.
Note · Some menus can be added to the home card, so you can use the menu more
accessible.
47
Please check the following first.
· Be aware that some features, specifications, applications, services and/or
content (“Features”) may not be available in some countries. The Features may
vary by country and are subject to change without notice. The Features may not
be available in some languages. Please refer to lg.com for service status by
country.
Compatible with Google Assistant
Control your device using just your voice with help from Google. If you have a
compatible Google Assistant-enabled device with Chromecast built-in, you can
add this device in your Google Home app. You will be able to play, skip, or
stop music, and change the volume – just ask Google. Requirements · Google
Assistant-enabled device (Sold Separately) · This product must be connected to
the Internet. · This product must be set up in the Google Home app.
Using Chromecast built-inTM
You can listen to your favourite music on this product using hundreds of
Chromecast-enabled apps on your phone, tablet or laptop.
Simply tap the Cast button from apps you already know and love. No new logins
or downloads required. Use your phone to search, play, pause and turn up the
volume from anywhere in the home. For more information on Chromecast built-in,
including a list of Chromecast-enabled apps you can cast from, visit
g.co/cast/audio To set up multiroom with other Chromecast-enabled speakers,
download the Google Home app.
48
Works with Apple AirPlay
This product allow you to listen to the music from your iOS device through
AirPlay.
Note · Make sure that this product and your iOS device are connected to the
same Wi-Fi network. · Make sure that your iOS device is running iOS 11.4 or
later. · The AirPlay 2Enabled Speakers are needed to stream to multiple
speakers.
Wi-Fi network setting with iOS device
a Turn on the product by pressing the Power button. b On your iOS device,
select the Settings and then Wi-Fi. c Select “LG_Speaker_DSG10TY_XXXX” on the
SET UP NEW AIRPLAY SPEAKER. d Make sure your home router is selected. In this
step, you can change the product’s name of your
choice and also you can set up a password. After completing the settings,
select the Next. e Select Done.
Wi-Fi network
Wi-Fi network
LG_Speaker_DSG10TY_XXXX
LG_Speaker_DSG10TY_XXXX
LG_Speaker_DSG10TY_XXXX LG_Speaker_USC9S
49
Stream music through AirPlay
From the Control Centre: a Open the Control Centre on your iOS device. b Tap
AirPlay ( ). c Choose your product to listen to music. You can choose one or
more AirPlay 2 -enabled speakers. From a music player app: a Open a music
player app. b Tap AirPlay ( ). c Choose your product to listen to music. You
can choose one or more AirPlay 2 -enabled speakers.
Apple®, AirPlay®, iPad®, iPad Air®, iPad Pro® and iPhone® are trademarks of
Apple Inc., registered in the U.S. and other countries. Use of the Works with
Apple badge means that an accessory has been designed to work specifically
with the technology identified in the badge and has been certified by the
developer to meet Apple performance standards. To control this AirPlay
2enabled speaker, iOS 11.4 or later is required.
Spotify Connect
Use your phone, tablet or computer as a remote control for Spotify. Go to
spotify.com/connect to learn how.
The Spotify Software is subject to third party licenses found here:
https://www.spotify.com/connect/thirdparty-licenses.
50
Alexa
Works with Alexa
Alexa lets you use your voice to control this product by speaking commands
through an Alexa Built-in device. Alexa Built-in device is sold Separately.
Alexa setup flow
a Run the LG Soundbar app and tap amazon alexa button on the first screen and
then follow the instructions.
b Sign in to amazon.
51
How to use Alexa
· Explicating targeting: Through Alexa Built-in devices (e.g. Amazon Echo),
you can ask Alexa to play music on your [DSG10TY]. For example, “Alexa, play
jazz on [LG SG10TY Soundbar]”.
· Preferred Speaker: You can set one or more speakers so specific devices
within a Smart Home Group plays music. You can set a speakers using the Alexa
app.
· Music casting from Alexa app: You can control music playback to your
[DSG10TY] remotely from the Alexa app.
Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its
affiliates. Note
· This service is provided by Amazon and can be terminated at any time. LG
does not assume responsibility for service availability.
· Amazon Alexa app screen is subject to change without prior notice. · This
feature may not be available in some countries. · For more information, visit
the web site
– https://www.amazon.com/gp/help/customer/display.html?nodeId=202207000
Tidal Connect
Use your mobile or tablet as remote control for Tidal. Go to
https://tidal.com/connect to learn how.
52
Mounting the Product to a Wall
Checking before mounting to a wall
You can mount this product onto a wall. When mounting the product to the wall,
follow the instructions below.
Please check the following first.
· It may be difficult to connect external devices and cables after wall-
mounting. First, connect an external device with the proper connection cable
to the product before mounting it to the wall.
· Please note the following when you mount the product to the wall. Product
damage or injury may occur during the process. – Do not put objects on top of
the wall-mounted product. – Secure the product firmly to the wall using the
fixing screws so that it does not fall off. – Ensure it is out of the reach of
children. Pulling or shaking the mounted product may cause it to fall.
· Do not use the wall mount bracket for any purpose other than installing the
soundbar on a wall. · Immediately discontinue installation and contact the
service centre if you cannot fully
understand the installation process. Use a professional installer if any
installation issues remain after the inquiry. · Installation of this product
on concrete wall is recommanded. Installation of this product on other
surfaces (Wood Stud, dry wall, plywood, bricks, etc.) is not recommanded.
Improper installation may result in the product falling. · Install the product
only on a vertical wall. Do not install on a tilted wall that exceeds building
standards or on the heavily titled wall or ceiling. LG is not responsible for
problems caused by improper installation of the product, e.g., heavily tilted
walls and ceilings. · Check the enclosed accessories before installation. We
are not responsible for any lost or damaged accessories after the inner
packaging is opened. · When an infant or small child swallows the enclosed
accessories, various safety accidents such as choking may occur. Keep the
enclosed accessories out of the reach of infants and children. · When
tightening screws, tighten until fully snug. Avoid using excessive force when
tightening the screws. Doing so may damage the wall and product or reduce the
rigidity or performance of the product.
53
· Avoid installing the unit that exceeds the specified tensile load, and do
not allow any external force to be applied to the product.
· Avoid accidents by using work tools with care during installation. · Because
it is difficult to make a connection after installing this unit, you should
connect the
cables before installation. · When assembling, ensure that all of the provided
screws are attached. If the screws are not
fully tightened, the product may tilt or tip over, resulting in damage.
Tightening the screws with excessive force may cause them to come off due to
abrasion of the screw joint.
Components for mounting the product
Soundbar
Wall bracket
Wall bracket installation guide
Bracket screws
Wall plugs
Wall bracket extension
top
top
54
Mounting the Product to a Wall
a Find the wall bracket installation guide in the product package. Attach the
two wall bracket installation guides to connect them into one.
b Align the “TV Bottom Line” on the wall bracket installation guide with the
bottom of the TV, and attach it to the wall. Align the centre of the wall-
mounted TV with the part marked “TV Center” in the installation guide.
c With a pen, mark screw holes on the installation guide where the wall
brackets will be attached.
d Drill screw holes in the marked positions on the installation guide. e
Remove the wall bracket installation guide from the wall.
55
f Fix the brackets firmly to the wall using the wall plugs and screws.
top top
g Insert the fixing hook on the back of the product and the hole in the wall
mount so that it fits well.
h Fix the hooks of the unit on the brackets as shown below.
56
How to fix anchors and screws
(For installation on concrete wall) a Drill holes in anchor locations with a
drill bit of Ø 6 mm to a depth of 40 mm to 45 mm.
b Clean the drilled holes.
c Insert the enclosed anchors for fixing the wall mount into the holes. (Use a
hammer when inserting anchors.)
d Push the wall mount support closely toward the wall to match the hole
locations.
57
e Tighten screws for fixing the wall mount to the holes. At this time, tighten
the screws to a torque 12 kgf/cm 1.
Note · When you mount the unit on the wall, fix it carefully so as not to
drop. · Do not install this product on a wall if it could be exposed to oil or
oil mist. This may damage the
product and cause it to fall. · Professional installers should read this
manual carefully to ensure proper installation. · Professional installers
should forward this manual to customers after installation and encourage them
to read and store it in a convenient place for future reference. · After
reading the installation manual, keep it in a convenient place for future
reference. · Ask a professional installer appointed by the store for
installation of the product. Installation by
someone other than a professional installer is extremely dangerous and may
result in personal injury. · Do not install the product in an unstable site
that cannot withstand its weight. If the installation site
lacks sufficient rigidity, the product may fall and cause personal injury. ·
Contact a professional installer appointed by the store prior to moving or
replacing the product after
installation. Installation is a technical task and safety issues may arise if
an individual attempts to install or move the product personally. · Do not
hang on the product or subject it to severe impact after installation. Doing
so may cause the product to fall and cause personal injury.
58
Note · When installing the product on a wall, do not hang the power line or
signal cables from the back of the
unit. This can damage the cords, resulting in a fire, electrical shock or
malfunction of the product. · Install the product according to the
instructions in the installation manual. Failure to install the product
according to the instructions in the installation manual can result in serious
personal injury or product damage. · Be sure to have at least two people when
installing the product or adjusting the product’s height. Attempting to
perform installation or adjustments personally may result in personal injury
or damage to the product. · Make sure a wall is available prior to proceeding
with installation. Make use of the anchors and screws provided with the
product. Use of any unauthorised anchors or screws may not support the
product’s weight, which poses safety risks. · When drilling in the wall for
installation, be sure to use drill bits and drills of the specified diameter.
Follow the instructions for the hole depth. Drilling and installing the
product in ways other than specified in the installation manual may result in
an unstable installation and potential safety issues. · Do not wipe the
product with a wet towel or use any heating equipment or humidifier under the
place where the product is installed. Liquid water or vapor may enter the
product and excessive heat may cause fire, electric shock, or malfunction. ·
Do not install the product near a fire sprinkler or detector, a place where
vibration or shock may occur or near a highvoltage wire or power source. ·
Unplug the product’s power cord from the wall outlet before installing.
Installing the product while the power cord is plugged in may result in
electric shock or fire. · Do not install the product with bare hands. Be sure
to wear work gloves. Attempting installation without work gloves may cause
personal injury. · Do not install this unit upside down. It can damage the
parts of this unit or be the cause of personal injury. · Do not hang onto the
installed unit and avoid any impact to the unit. · Secure the unit firmly to
the wall so that it does not fall off. If the unit falls off, it may result in
an injury or damage to the product. · When the unit is installed on a wall,
please make sure that a child does not pull any of connecting cables, as it
may cause it to fall.
59
Organising cables
There is a groove on the back of this unit to organise cables. Organise the
cables connected to this device as shown below.
HDMITM IN HDMITMTV (eARC/ARC)
Note · After all connections are completed, you can arrange cables as needed.
· We recommend to use the HDMI cable supplied with this product. If another
HDMI cable is used, it may
not be possible to arrange it with this product.
60
Safety Precautions
Safety and Regulatory
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK) NO
USERSERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This lightning flash with arrowhead symbol within an equilateral triangle is
intended to alert the user to the presence of uninsulated dangerous voltage
within the product’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the
user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the product.
WARNING: · TO PREVENT FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR
MOISTURE. · Do not install this equipment in a confined space such as a book
case or similar unit. CAUTION: · Do not use high voltage products around this
product. (ex. Electrical swatter) This product may
malfunction due to electrical shock. · No naked flame sources, such as lighted
candles, should be placed on the apparatus. · Do not block any ventilation
openings. Install in accordance with the manufacturer’s instructions. Slots
and openings in the cabinet are provided for ventilation and to ensure
reliable operation of the product and to protect it from over heating. The
openings should never be blocked by placing the product on a bed, sofa, rug or
other similar surface. This product shall not be placed in a built-in
installation such as a bookcase or rack unless proper ventilation is provided
or the manufacturer’s instruction has been adhered to. · The apparatus should
not be exposed to water (dripping or splashing) and no objects filled with
liquids, such as vases, should be placed on the apparatus. · For safety
marking information including product identification and supply ratings,
please refer to the main label on the bottom or the other surface of the
product. · Be careful to make sure children do not put their hands or any
objects into the speaker duct. – speaker duct: A hole for plentiful bass
sound on speaker cabinet. (enclosure)
61
CAUTION concerning the Power Cord The Power Plug is the disconnecting device.
In case of an emergency, the Power Plug must remain readily accessible. Check
the specification page of this owner’s manual to be certain of the current
requirements. Do not overload wall outlets. Overloaded wall outlets, loose or
damaged wall outlets, extension cords, frayed power cords, or damaged or
cracked wire insulation are dangerous. Any of these conditions could result in
electric shock or fire. Periodically examine the cord of your device, and if
its appearance indicates damage or deterioration, unplug it, discontinue use
of the device, and have the cord replaced with an exact replacement part by an
authorised service centre. Protect the power cord from physical or mechanical
abuse, such as being twisted, kinked, pinched, closed in a door, or walked
upon. Pay particular attention to plugs, wall outlets, and the point where the
cord exits the device. For models using an adapter Only use the AC adapter
supplied with this device. Do not use a power supply from another device or
another manufacturer. Using any other power cable or power supply may cause
damage to the device and void your warranty.
62
For models using a battery This device is equipped with a portable battery or
accumulator. CAUTION: Risk of fire or explosion if the battery is replaced by
an incorrect type. For models using a built-in battery Do not store or
transport at pressures lower than 11.6 kPa and at above 15,000 m altitude. ·
replacement of a battery with an incorrect type that can defeat a safeguard
(for example, in the case of
some lithium battery types); · disposal of a battery into fire or a hot oven,
or mechanically crushing or cutting of a battery, that can
result in an explosion; · leaving a battery in an extremely high temperature
surrounding environment that can result in an
explosion or the leakage of flammable liquid or gas; and · a battery subjected
to extremely low air pressure that may result in an explosion or the leakage
of
flammable liquid or gas. Symbols
: Alternating current (AC). 0 : Direct current (DC).
: This is a class II equipment. 1 : Standby power state. ! : The power is
turned on.
: Danger voltage.
63
Prevention of product misuse
To prevent misuse of the product, please be sure to check the contents below.
Precautions for installing the product
· Do not install the product in an unstable or vibrating place, such as on a
shaking shelf or inclined surface. Install the product on a firm and level
surface. – Otherwise, the product may fall or tip over and cause injury. – If
you install the product on an unstable surface, the product may not work
properly.
· If you install the product on a piece of furniture or shelf, make sure that
the bottom front of the product does not protrude. Always use a piece of
furniture or shelf that fits the product size. – Otherwise, the product may
lose its balance and fall, causing injury or product damage.
· Install the product in a safe place. Otherwise, a child may bump into an
edge of the product and get injured.
· Install the product in a place free from electromagnetic interference for
proper operation. · If you install the product in a place that does not meet
the general use conditions, an unexpected
quality problem may arise. So, make sure that you contact the service centre
first before installing the product in such a place. · Do not keep the product
in a place where the temperature is too high (above 40 °C) or too low (below 5
°C) or a place with too much humidity. · Avoid places exposed to direct
sunlight or heat, e.g., near a heater. Do not use or keep flammable sprays or
substances near the product. – Otherwise, there is a risk of explosion or
fire. · Do not install the product in a place with too much moisture, dust or
soot. – Otherwise, it may cause a fire or electric shock. · Do not install the
product in a narrow space, such as inside a bookshelf, that does not ventilate
well. Do not cover the product with a table cover or curtain. – Otherwise, it
may increase the product temperature, causing a breakdown or fire. · Connect
the power plug of the product to a power outlet that is easily accessible. –
When a fire or other problem occurs in the product, you must be able to remove
the power plug
quickly. · Do not connect multiple products to one power outlet at the same
time.
– Otherwise, it may cause overheating, resulting in a fire.
64
Precautions for using the product
· Do not lift or move the product while it is operating. – Otherwise, it may
cause a breakdown.
· When moving the product, pull out the power cord and all cables connected to
the product. – Otherwise, it may cause a fire or electric shock.
· Stop using the product immediately if you notice smoke or a strange odor. In
this case, turn off the power immediately, disconnect the power plug, and
contact the service centre. – Using the product in this state may result in a
fire or electric shock.
· Do not insert metal objects such as coins and hairpins or flammable objects
such as paper and matchsticks into the product. Make sure that you tell any
children not to do so. – Otherwise, it may cause a breakdown.
· If a foreign substance is inserted into the product, disconnect the power
plug and contact the service centre.
· Do not put a heavy object on top of the product. – Otherwise, it may tip
over or fall, causing injury.
· Make sure that a child does not hang on the product or get on it. –
Otherwise, the product may tip over or fall, causing injury. Make sure that
you tell any children not to do so.
· Remove the power plug during thunderstorms. – Otherwise, it may cause a
fire.
· Do not place vessels with liquid, such as a vase, pot, cosmetics, or
medicine, on top of the product. – Otherwise, it may result in a fire,
electric shock, or injury due to its fall, etc.
· Make sure that you connect the power plug firmly. Do not use voltage other
than the rated voltage indicated on the product. – An insecure connection may
result in a fire.
· Do not insert a conductor, such as chopsticks, into the groove on the other
side of the product while the power plug is connected to an outlet. Do not
touch the power plug immediately after unplugging it from the outlet. –
Otherwise, it may cause electric shock.
· Hold the power plug with dry hands. – Otherwise, it may cause electric
shock.
· Do not move or push the product while holding a product cable such as a
power cord. – The cable may get damaged and cause a breakdown or result in a
fire or electric shock.
· When removing a cable plugged into the product, make sure that you hold the
connector at the end of the cable. Do not hold the cable line. – Otherwise, it
may result in an injury or the product may fall and cause a breakdown.
· Do not keep the product in a place exposed to heat, e.g., near a heater. –
Otherwise, it may cause a fire or malfunction.
· Do not disassemble, repair, or modify the product. – Otherwise, it may cause
a breakdown, resulting in a fire, electric shock, or injury.
· Keep plastic wraps out of reach of toddlers. – Otherwise, toddlers may choke
on the plastic wraps.
· Do not drop an object on the product or make an impact on it. Keep the
product away from places with severe vibrations or magnets.
65
· Do not damage, modify, bend, twist, or heat a power cord. – Otherwise, it
can damage the power cord, resulting in a fire or electric shock.
· When you are not using the product for a prolonged period, such as when you
are away from home, unplug the power cord from the power outlet. – If dust
accumulates, it can cause heat, resulting in electric shock or fire due to a
short circuit.
· Do not dispose of waste batteries together with regular waste. Dispose of
them separately. – Otherwise, there is a risk of explosion or fire.
· Do not use high voltage products around this product. (ex. Electrical
swatter) – This product may malfunction due to electrical shock.
· Do not touch the power plug immediately after unplugging it from the outlet.
– Otherwise, it may cause electric shock.
· Connect the power plug to a grounded outlet or extension cord. (This does
not apply to products without a ground.) – Otherwise, it may cause a breakdown
or electric shock due to a short circuit.
· In the case of a product with a vent, keeping the product turned on for a
prolonged period can result in the vent getting hot. Do not touch the vent
when it is hot. The heat is not a fault of the product and does not cause any
malfunction. So, you may use the product without worry.
· Do not damage the power cable, AC adapter, or power plug. Do not place a
heavy object on top of the power cable or AC adapter. – Otherwise, it may
cause a fire or electric shock.
· If dust, dirt, etc. is found on the power plug pins, an AC adapter, or a
power outlet, wipe it completely. – Otherwise, it may cause a fire.
· In the case of a product with a power cord or AC adapter, use only genuine
power cords and AC adapters provided by LG Electronics. – Otherwise, it may
cause a fire or electric shock.
· If you are using headphones or earphones, do not turn on the volume too
loudly or use them for a prolonged period. [This only applies to models that
support headphones or earphones] – Otherwise, it may negatively affect your
hearing ability.
· The software of this product can be updated with the LG Soundbar app. Do not
turn off the power of the product while updating the software. Once the update
is complete, the product power turns off automatically. – If you turn off the
power of the product while the software is being updated, it may cause a
product malfunction.
66
The following only applies to models with a remote control · Do not let
children use the remote control. Keep the remote control out of reach of
toddlers. · Do not let children put the remote control in their mouth. Make
sure that children don’t swallow the
remote control cover or a battery. If a child swallowed one, consult a
physician immediately. · Beware that children may step on the remote control
cover and get injured. · Remove obstacles between the product and the remote
control for the smooth operation of the remote
control. The following only applies to models that use optical discs · Do not
insert your hand into a disc drive or pull it out forcefully. · Make sure that
children do not insert their hands into the disc drive. The following only
applies to models that able to watch video · Refrain from watching a 3D video
if you didn’t have enough sleep or after drinking alcohol.
– Some 3D videos may surprise or excite people. · If any of the following
symptoms occur while watching a video, stop watching it immediately and take a
rest. – If any of the symptoms continue, consult a physician. Vertigo, burning
sensation of eyes or face,
unconscious motion, spasm, clouded consciousness, confusion, disorientation,
nausea. · You may suffer a symptom such as a seizure when you watch a certain
image in a video or game or a
video with a certain pattern or flashing lights. If you or any of your
relatives have a history of epilepsy or seizures, consult a physician before
watching. · When you watch a 3D video, remove objects that are fragile or can
cause injury from your surroundings. – If you mistake a 3D video as real or
move your body with surprise, you or your nearby relatives may
get injured or objects near you may get damaged.
Precautions for cleaning the product
· Do not spray water directly onto the product when cleaning it. – Otherwise,
it may cause a fire or electric shock.
· When cleaning the product, make sure that you pull out the power cord first
and wipe the surface of the product lightly with a dry cloth. Do not use
chemicals or detergents when cleaning the product. They may deteriorate the
product surface or peel off the paint from the product (benzene, alcohol,
etc.).
67
Before Reporting Product Malfunction
Troubleshooting
If you experience the following issues while using the product, please perform several checks, as they may not be malfunctions.
General Errors
Issue The product does not work properly
The power does not turn on There is no sound
The subwoofer does not produce sound
Solution
· Unplug the power cables and any external devices such as your TV, subwoofer,
or amplifier from the product, then plug them in again.
· After resetting the product, connect your smartphone and Wi-Fi again. ([ See
“Connecting with a Smartphone via Wi-Fi” on page 16.) (Please beware that
previous product settings may be lost.)
· Is the power cord plugged into the outlet properly? – Connect the power plug
to the outlet correctly.
· Is the volume set to minimum?
– Press the Volume
button on the remote control to turn up the volume.
– If you are using an external device such as a set-top box, portable device, or Bluetooth device, adjust the volume of the external device.
· Is the mute function activated?
– If “MUTE” appears on the status display, the mute function is on. Press the Mute button to unmute.
· Is the correct product function selected according to the external device connected?
– Press the Function button to check if you selected the correct function.
· Is the product properly connected to the wireless subwoofer?
– If the LED on the back of the wireless subwoofer is blinking green or lit in
red, it means it is not connected. If the connection is established, a green
light will appear. Reconnect the product to the wireless subwoofer. ([ See
“Connecting the Product” on page 6.)
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The remote control does not work properly The Auto Power function does not
work LG Sound Sync does not work
The product volume is low
The product fails to recognise a USB storage device A Bluetooth device cannot
be paired
· When using the remote control, point it at the front of the product. · Use
the remote control within a 7-m radius of the product. · Replace the batteries
with new ones as needed.
· Check connection to external devices (ex. set-top box, portable device,
Bluetooth device).
· Check whether your TV supports LG Sound Sync. · Check if the TV is properly
connected to the product via an optical cable.
– Press the Settings button on the TV remote control to check if the function
is turned on in [LG Sound Sync].
· Check the following and change the settings accordingly. – Run the LG
Soundbar app, tap the Settings button on the first screen, and change the
[DRC] function to [Off] on the [Sound Settings] menu. – When the product is
connected to a TV, press the Settings button on the TV remote control, select
the [Speaker] menu, and change the [Digital Sound Output] setting from [PCM]
to [AUTO] or [BITSTREAM]. – If the product is connected to a playback device
such as a DVD player or Blu-ray disc player, go to the connected device’s
Settings menu. Change the [Digital Sound Output] setting from [PCM] to
[PRIMARY PASS-THROUGH] or [BITSTREAM]. Set the [DRC] of the connected device
to [OFF]. – If the product’s Night Time mode is on, turn it off by pressing
the Settings button and Left/Right and then Up/Down.
· The product may not support the file format of the USB storage device.
Format the USB storage device and reconnect it. When formatting, refer to the
USB storage device formats supported by the product and select an appropriate
file format. ([ See “Connecting to a USB Storage Device” on page 45.)
· Press the Settings button on the Bluetooth device and check whether the
Bluetooth function is enabled. If Bluetooth is enabled, turn it off and on,
then try again.
· Remove any obstacles between the product and the Bluetooth device. ·
Bluetooth pairing (connection) may not work properly depending on the
Bluetooth device type or the surrounding environment.
69
Network Connection Errors
Issue
The product cannot be connected to the LG Soundbar app
Solution
· The connection may not be smooth when disturbed by other electric appliances
that use radio waves, such as microwave ovens and medical equipment. Install
the product 1 m away from other home appliances.
· Turn off your wireless router and turn it on again. · Check if your
smartphone’s Wi-Fi function is turned on. You can check the Wi-Fi
connection status in your smartphone’s settings. · Check if the product and
smartphone are on the same Wi-Fi network.
70
The product does not connect to the Wi-Fi network
· Did you turn off the wireless router and turn it on again?
– Turn off the product and then turn it on again.
· Have you installed a new wireless router?
– You will need to reconfigure the network settings of the product. ([ See
“Connecting with a Smartphone via Wi-Fi” on page 16.)
· Did you change the settings of the wireless router?
– If the router password contains some special characters (such as ` ‘ ” + / ;
: – _ ^ & () <>) or emoticons, the soundbar may not be connected. It is
recommended to set a password using a combination of English letters and
numbers.
– It is recommended to set the security type of the wireless router to WPA2.
· Unplug the router and plug it in after 10 seconds. Then try to connect after
network recovery.
· Changing the wireless channel on your router can help reduce wireless
interference. (Here is how to change the wireless channel of the most common
routers. For the exact details, refer to your router’s instruction manual.)
A Enter the IP address on your smartphone, PC, or MAC, or use the setup wizard
CD to log into the router setup page. This can only be done when the router is
connected to the network via Wi-Fi or an Ethernet cable.
B Find the wireless settings page and change the wireless channel of your 2.4
GHz / 5 GHz network. If the “Auto” channel is enabled, disable it and set up a
specific channel.
– If the router channel is 2.4 GHz, 6 ch / 11 ch
– If the router channel is 5 GHz, 48 ch / 149 ch
C Save the settings and restart the wireless router.
– Remove the power cable from the router, wait 5 seconds, and reconnect the
power cable. When the router is completely powered on, try connecting it
again.
71
App Errors Issue
The app is not working properly
Solution
· Do you get an error when running the app?
– Check if the power of the device is turned on.
– Check if the app you wish to run supports the operating system of your
smartphone. You can visit the app manufacturer’s website to confirm supported
operating systems.
– Check if you have the latest version of the app. Search for the app on
Google Play or the App Store and check if an Update button appears next to it.
If it is not the latest version, tap the Update button.
· If the error is not resolved yet, try connecting by using another smartphone
with the LG Soundbar app installed.
Problems in Wireless Connection
Issue
There is radio interference
The Bluetooth connection is causing a malfunction or making noise
Solution
· Install the product and the wireless subwoofer as close to each other as
possible.
· Do not install the product on metal furniture. · Wireless communication may
not work properly in weak signal areas.
· Do you hear noise or experience malfunctions when using Bluetooth? – Do not
let any part of your body contact the transceiver of the Bluetooth device or
the product. – Do not install the Bluetooth device on a wall or in a secluded
spot. – Remove any obstacles between the product and the Bluetooth device. –
Install the Bluetooth device near the product.
· When the Bluetooth device is too far from the product, Bluetooth may be
disconnected or malfunctions may occur. – Install the Bluetooth device 1 m
away from devices that use the same frequency as the product, such as wireless
routers, medical equipment, and microwave ovens.
72
Turning off the Demo Mode
Issue
The remote control does not work
Solution
· Does the text on the status display remain unchanged, even if you press the Function button several times?
· Do you only see the text “DEMO” in the status display?
– The demo mode may be activated on the product. Unplug the product’s power cable and plug it back in.
– If the remote control still does not work, press the Volume
button on
the product to set the volume level at 2, the press and hold the Function
button for about 5 seconds. If the currently selected function appears on the
status display, it means that demo mode has been turned off.
73
Appendix
Specifications
General Power Consumption
AC adapter
Dimensions (W x H x D) Operation Temperature Range Operation Humidity Range
Bus Power Supply (USB) Available Digital Input Audio Sampling Frequency
Available Digital Input Audio format
Refer to the main label.
Networked standby: 2.0 W
· Manufacturer: LG Electronics Inc. · Commercial registration number:
107-86-14075 · Address: LG Twin Towers, 128 Yeoui-daero, Yeongdeungpogu,
Seoul, 07336, Korea · Model: MS-Z2610R230-065E0-P, MOSO POWER SUPPLY
TECHNOLOGY CO., LTD. · Input: 100 – 240 V ~ 50/60 Hz · Output: 23.0 V 0 2.61 A
· Output power: 60.03 W · Average active efficiency: 88.0% · Efficiency at low
load (10 %): 88.0 % · No-load power consumption: 0.21 W
Approx. 1446.0 mm x 150.0 mm x 32.5 mm (including the base)
5 °C – 40 °C
5 % – 80 % RH
5 V 0 500 mA
32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz
Dolby Digital, Dobly Digital Plus, Dolby TrueHD, Dolby Atmos, DTS Digital
Surround, DTS-HD HRA, DTS-HD MA, DTS:X, PCM
Input/Output OPTICAL IN HDMITM IN
HDMITM d TV (eARC / ARC)
3.0 V (p-p), (optical audio connection terminal) × 1
19-pin (Type A, HDMITM connection terminal) × 1
19-pin (Type A, HDMITM connection terminal) × 1 4K resolution is supported for
4K sources applied with HDCP 2.3 (supported 4K@120 Hz (YCbCr 4:2:0)).
74
Amplifier (RMS output) Total Front Centre Subwoofer
420 W RMS 80 W RMS×2 (Impedance: 4 , THD 10 %) 40 W RMS (Impedance: 4 , THD 10 %) 220 W RMS (Impedance: 3 , THD 10 %)
Wireless Subwoofer Power Requirement Power Consumption Type Impedance Rated power Max. Power Dimensions (W x H x D)
Refer to the main label on the Wireless Subwoofer. Refer to the main label on the Wireless Subwoofer. 1-way 1 speaker 3 220 W RMS 440 W RMS Approx. 180.0 mm x 394.0 mm x 290.0 mm (including the base)
System
Wireless LAN (Internet antenna)
802.11a/b/g/n Wi-Fi network compatible
Rear Speakers (SPT8-S, Sold Separately)
Wireless Receiver (Included in the Rear speaker)
Power Requirement
Refer to the main label on the rear speaker.
Power Consumption Rear Power
Refer to the main label on the rear speaker. 50 W RMS × 2 (Impedance: 4 , THD 10 %)
Operation Temperature Range 5 °C – 40 °C
Operation Humidity Range
5 % – 80 % RH
Rear Speakers (Each) Type Impedance Rated power Max. power Dimensions (W x H x D)
1-way 1 speaker 4 50 W RMS 100 W RMS Approx. 100.0 mm x 176.5 mm x 120.0 mm (including the base)
· Design and specifications are subject to change without notice.
75
Registered Trademarks and Licenses
All trademarks and trade names are the property of their respective owners.
Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered
trademarks of Dolby Laboratories Licensing Corporation. Manufactured under
license from Dolby Laboratories. Confidential unpublished works. Copyright ©
20122021 Dolby Laboratories. All rights reserved.
The Bluetooth® word mark and logos are registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such marks by LG Electronics is under
license. Other trademarks and trade names are those of their respective
owners. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade
Dress and the HDMI Logos are trademarks or registered trademarks of HDMI
Licensing Administrator, Inc.
76
For DTS patents, see http://patents.dts.com. Manufactured under license from
DTS, Inc. or DTS Licensing Limited. DTS, DTS:X, and the DTS:X logo are
registered trademarks or trademarks of DTS, Inc. in the United States and
other countries. © 2023 DTS, Inc. ALL RIGHTS RESERVED.
77
What You Need to Know about Network Services
All information, data, documents, correspondence, downloads, files, text,
images, photos, graphics, videos, webcasts, publications, tools, resources,
software, code, programs, applets, widgets, applications, products, and any
other content (“Content”) and services and offerings (“Services”) made
available by a third-party are provided under the sole responsibility of the
service providers that produced them. Withholding, removal, or suspension of
any or all of these Content and Services are not restricted, and the use of
and access to Contents and Services provided through LG Electronics products
by the service providers may be changed anytime without prior notice. If you
have any demands or issues regarding Content and Services, you can refer to
the service provider’s website for the most up-to-date information. LG
Electronics is not responsible for consumer services related to Content and
Services, and does not undertake any obligations. Any questions or
requirements regarding Content and Services should be fulfilled directly by
the respective content and service providers. It is clear that LG Electronics
is not responsible for any Content or Services, or any change, removal, or
suspension of each Content or Service, and does not certify or guarantee the
use of or access to such Content or Services.
Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL,
MPL, and other open source licenses that have the obligation to disclose
source code, and to access all referred license terms, copyright notices and
other relevant documents, please visit https://opensource.lge.com. LG
Electronics will also provide open source code to you on CD-ROM for a charge
covering the cost of performing such distribution (such as the cost of media,
shipping, and handling) upon email request to opensource@lge.com. This offer
is valid to anyone in receipt of this information for a period of three years
after our last shipment of this product.
78
Handling the Product
When shipping the Product
Please save the original shipping carton and packing materials. If you need to
ship the product, for maximum protection, re-pack the product as it was
originally packed at the factory.
Keeping the exterior surfaces clean
· Do not use volatile liquids such as insecticide spray near the product. ·
Wiping with strong pressure may damage the surface. · Do not leave rubber or
plastic products in contact with the product for a long period of time.
Cleaning the product
To clean the product, use a soft, dry cloth. If the surfaces are extremely
dirty, use a soft cloth lightly moistened with a mild detergent solution. Do
not use strong solvents such as alcohol, benzine, or thinner, as these might
damage the surface of the product.
79
References
- Amazon.com
- LG Electronics & Home Appliances | Shop Now | LG USA
- Patents - DTS
- Spotify - Connect
- LG Open Source
- TIDAL Connect | TIDAL
- Supported Alexa Features by Country for International Version Echo Devices - Amazon Customer Service
- Page not found - Spotify
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