BaNES Primary Care Quick Referral Guide app User Guide
- June 1, 2024
- BaNES Primary Care
Table of Contents
BaNES Primary Care Quick Referral Guide app
Urgent Professional Line HCRG
2 hour response when there is a risk of admission within 24hrs, including virtual wards
Options
2hr Urgent Community Response (UCR) -HCRG Virtual Ward (Step up) High level of care, assessment, monitoring and treatment in own home -Urgent Social Care
Contact & Availability
01225 410240 Lines open 24/7 Triage: Mon-Fri 8-6 Sat-Sun 8-5
Routine Community Referrals
Routine Referral for Community Services
Options
-Adult Speech/Language Therapy, Bladder and Bowel Service, Community Matrons, Falls and Parkinson’s, Heart Failure, Leg Ulcer Clinic, Lymphoedema, Podiatry, Reablement , Tissue Viability
Contact & Availability
0300 247 0200 Mon-Fri 9-5
Acute Frailty Team RUH
Royal United Hospitals Bath **NHS Foundation Trust**
Admission being considered 65yrs+, Clinical Frailty Scale 5+ Conditions associated with increasing frailty + any care home resident
Options
-Acute admission under the acute frailty team -Frailty Flying Squad – MDT for assessment, diagnosis and treatment -Frailty Same Day Emergency care (SDEC) (includes potential for next day/planned admission for urgent assessment and investigation)
Contact & Availability
Cinapsis > Acute Frailty-RUH 07584771329 Mon-Fri 8-8 SatSun/Bank Hol 8-5
Consultant Geriatrician
Royal United Hospitals Bath **NHS Foundation Trust**
For advice and non-urgent queries
Options
Contact & Availability
Cinapsis > Older Adult Medicine-non-urgent-RUH>phone or >e-opinion Mon-Fri 8-8
Community Wellbeing Hub
Community Wellbeing Hub
Practical & emotional support to build confidence, independence & connect the local community
Options
-Debt, money & benefit advice, Short term financial crisis help, Housing advice, Access to low cost food, Mental Health support, Employment, Keeping a family active and healthy, Managing type 2 Diabetes and Stopping smoking
Contact & Availability
0300 247 0050 or online referral:www.communityw ellbeinghub.co.uk/forprofessionals Mon-Fri 9-5
RUH Hospital at Home
Royal United Hospitals Bath NHS Foundation Trust
Advice/ Support for pts recently discharged from Hospital at Home. Time limited service of secondary care healthcare professionals visiting pts at home
Options
-Hospital at Home for patients recently discharged from Hospital (Step-down) – Admission avoidance via Cinapsis > Hospital at Home – All patients have inpatient status & access to tests, consultants, therapists and full MDT
Contact & Availability
07824520 192 or Cinapsis > hospital at home Hospital led Mon-Sun 8-6
*One call will be triaged by a senior decision maker and other options discussed (e.g. Virtual wards; Hospital at Home)
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>