healthdirect 1701843957151 Patient Monitoring Device User Guide

Patient guide
Connecting your monitoring device to your Video Call using Android

1701843957151 Patient Monitoring Device

Please note: the screenshots below are a guide for Android users and may differ slightly depending on your device or screen orientation. For other devices (iphones, iPads, Windows or Mac) please see separate instructions.

1. When using an Android device for a Video Call with your patient monitoring device, use the Chrome browser. Use the QR code below to install Chrome, if you do not already have it.https://play.google.com/store/apps/details?id=com.android.chrome&hl=en_AU&gl=US&pli=1

2. Before your appointment, do a Pre-call check:
   • Turn on Bluetooth on your device (link for more information at bottom left of flyer)
   • Turn on your monitoring device
   • Use the link or QR code below to do a pre-call check: https://pmcheck.videocall.org.au/

3. On appointment day, ensure Bluetooth is turned on and start the Video Call using the link sent by your healthcare provider. Open the link in the Google Chrome browser. The link will look similar to this example: https://videocall.direct/acme

4. When your doctor joins, they will give you instructions to turn on and pair your monitoring device.

5. Click on Click here to connect to your medical device when you see it on your screen:

6. A pop-up will appear with the name of your monitoring device. Select your device and click on Pair.

7. Your readings will display on the screen.

8. If your readings do not appear, your doctor may ask you to select Add Manual Entry instead:

9. Manually enter your readings and click Confirm Results.

10. You will see a confirmation that the results have been sent successfully:

For more information, click the link below: https://help.vcc.healthdirect.org.au/en_US/patientremote-monitoring or scan the QR code.

Need more help?
Phone: 1800 580 771
Email: videocallsupport@healthdirect.org.au

References

• Patient information for remote physiological monitoring - Healthdirect Australia
• Patient Monitoring Device Check

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