Dell UP3218KA Ultra Sharp Monitor User Guide
- May 15, 2024
- Dell
Table of Contents
UP3218KA Ultra Sharp Monitor
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Specifications
-
Model: Dell UltraSharp UP3218KA
-
Regulatory Model: UP3218Kt
-
Display Type: TFT-LCD (Color Active Matrix Liquid Crystal
Display) -
Backlight: LED
-
Resolution: Ultra HD 3840 x 2160 at 60 Hz
-
Panel Size: 32 inches
-
Ports: USB 3.0 upstream, DisplayPort x 2
Product Usage Instructions
Setting Up the Monitor
-
Unpack the monitor and check that all components are
present. -
Connect the stand to the monitor following the assembly
instructions. -
Connect the power cable to the monitor and plug it into a power
outlet. -
Use the DP cables to connect your devices to the monitor.
Operating the Monitor
Turning on the Monitor
To turn on the monitor, press the power on/off button located on
the front panel. The LED indicator will light up.
Using the Front Panel Controls
The function buttons on the front panel allow you to navigate
through menu options and adjust settings.
Using the On-Screen Display (OSD) Menu
Access the OSD menu by pressing the corresponding button on the
front panel. Use the menu to customize display settings such as
brightness, contrast, and color.
Troubleshooting
Self-Test
If you encounter issues with the monitor, perform a self-test to
check for potential problems.
Built-in Diagnostics
The monitor includes built-in diagnostics to help identify and
troubleshoot common problems.
FAQ
Q: What should I do if my monitor is not displaying any
image?
A: Check the cable connections and ensure that the monitor is
powered on. Try adjusting the input source using the OSD menu.
Q: How do I clean my monitor?
A: Use the provided cleaning cloth to gently wipe the screen.
Avoid using harsh chemicals or abrasive materials.
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Dell UltraSharp UP3218KA User’s Guide
Model: UP3218KA Regulatory model: UP3218Kt
NOTE: A NOTE indicates important information that helps you make better use of
your computer. CAUTION: A CAUTION indicates potential damage to hardware or
loss of data if instructions are not followed. WARNING: A WARNING indicates a
potential for property damage, personal injury, or death.
Copyright © 2017-2022 Dell Inc. All rights reserved. This product is protected
by U.S. and international copyright and intellectual property laws. DellTM and
the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of
their respective companies. 2022 11 Rev. A00
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . 6 Identifying Parts and Controls . . . . . . . . . . . . . . .
. . . . . . . . . . . . 7 Monitor Specifications. . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 10 Plug-and-Play . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 16 LCD Monitor Quality and Pixel
Policy. . . . . . . . . . . . . . . . . . . . . . 16
Setting Up the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . .17
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . .17 Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . .
. . . . . . 19 Adjusting the Rotation Display Settings of Your System . . . .
. . . . . . 20 Connecting Your Monitor. . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 20 Organizing Your Cables . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 24 Removing the Monitor Stand. . . . . . . . . . . .
. . . . . . . . . . . . . . . 24 Wall Mounting (Optional) . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . 25
Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 26
Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 26 Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . .
. . . . . 26 Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . .
. . . . . . 29
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . 43
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 43
Contents | 3
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 44 Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 45 Product Specific Problems . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 46
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 47
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 47 FCC Notices (U.S. only) and Other Regulatory Information . . . . .
. . . 47 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . 47 EU product database for energy label and product
information sheet . . 48 Setting Up Your Monitor . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . 48 Maintenance Guidelines. . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 50
4 | Contents
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have
received all the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
Monitor
Stand
Power cable (varies by country) DP cable (DP to DP) x 2 pcs
About Your Monitor | 5
UltraSharp UP3218KA
USB 3.0 upstream cable (enables the USB ports on the monitor)
Cleaning cloth
UP3218KA
· Quick Setup Guide
· Safety and Regulatory Information
· Factory Calibration Report
Product Features
The Dell UltraSharp UP3218KA monitor has an active matrix, TFT-LCD (Color
Active Matrix Liquid Crystal Display with a (WLED) The matrix employs Oxide
Thin Film Transistor as the active element) and LED backlight. The monitor
features include:
· 80.01 cm (31.5-inch) active area display (Measured diagonally) QUHD 7680 x
4320 resolution, plus full-screen support for lower resolutions.
· Wide viewing angles with Adobe RGB 100%, DCI 98% color. · Tilt, swivel,
pivot and vertical extension adjustment capabilities. · Removable pedestal and
Video Electronics Standards Association (VESATM) 100 mm
mounting holes for flexible mounting solutions. · Ultra-thin bezel minimizes
the bezel gap in multi-monitor usage, enabling easier set up with
an elegant viewing experience. · Dual DP to support 7680 x 4320 @ 60Hz. ·
Support for Displayport version DP1.4. · Plug and play capability if supported
by your system. · On-Screen Display (OSD) adjustments for ease of set-up and
screen optimization. · Security lock slot. · Asset Management Capability. ·
Energy Star Certified. · EPEAT registered where applicable. EPEAT registration
varies by country.
See www.epeat.net for registration status by country. · RoHS compliant. ·
BFR/PVC Free monitor (excluding cables). · Arsenic-Free glass and Mercury Free
for Panel only. · Energy Gauge shows the energy level being consumed by the
monitor in real time. · 0.3 W in Standby Mode.
6 | About Your Monitor
Identifying Parts and Controls
Front view
Label 1 2
Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator)
About Your Monitor | 7
Back View
Label Description
Use
1
VESA mountiong holes (100 mm x 100 Wall mount monitor using VESA-
mm-behind attached VESA cover) compatible wall mount kit (100 mm x 100 mm).
2
Regulatory label
Lists the regulatory approvals.
3
Stand release button
Release stand from monitor.
4
Barcode, serial number, and Service Refer to this label if you need to contact Dell
Tag label
for technical support.
5
LED touch PAD
6
Cable management hole
Stand is fixed while DELL Logo light on.
Use to organize cables by placing them through the hole.
8 | About Your Monitor
Bottom View
Label Description
1
Security lock slot
2
AC power connector
3a
DisplayPort in connector 1
3b
DisplayPort in connector 2
Use
Secures monitor with security cable lock (sold separately).
To connect the monitor power cable.
Connect both connectors to your computer with a pair of: · DP to DP cables
for 8K4K (max.) resolution.
8K4K (max)
4
5 6a,6b
Audio line-out port
USB upstream port USB downstream ports (4)
Connect speakers to playback audio coming through DP audio channels. Only supports 2-channel audio. NOTE: The audio line-out port does not support headphones.
WARNING: Excessive sound pressure from earphones or headphones can cause
hearing damage or loss.
Connect the USB cable that comes with your monitor to the computer. Once this
cable is connected, you can use the USB downstream connectors on the monitor.
Connect your USB devices. *
You can only use these connectors after you have
connected the USB cable to the computer and USB
upstream connector on the monitor.
(Port with
battery icon is for BC 1.2).
7
Stand lock
Lock the stand to the monitor using a M3 x 6 mm screw (screw not included).
- It is recommended to use either the port (6b) for your wireless USB device whenever possible.
About Your Monitor | 9
Monitor Specifications
Flat Panel Specifications
Screen type
Panel type Viewable image
Diagonal Active Area Horizontal Vertical
Area Pixel pitch Viewing angle
Horizontal Vertical Luminance output Contrast ratio Faceplate coating
Backlight Response Time Color depth Color gamut
Color Active Matrix Liquid Crystal Display with a (WLED) – TFT LCD In Plane
Switching (IPS)
80.01 cm (31.5 inches)
698.1 mm (27.48 inches) 392.7 mm (15.46 inches) 274143.9 mm2 (424.84 inches2)
0.0303 mm x 0.0909 mm
178° (typical) 178° (typical) 400 cd/m² (Center 1 Point, typical) 1300 to 1
(typical) Anti-Reflective treatment of the front polarizer (2H) LED 8 ms
(normal), 6 ms (fast) 10-bit 1.07 Billion colors Adobe RGB 100%, sRGB 100%,
REC709 100%, DCI 98%
Resolution Specifications
Horizontal scan range Vertical scan range Maximum preset resolution Video display capabilities (DP playback)
30 kHz to 90 kHz 59 Hz to 61 Hz 7680 x 4320 at 60 Hz 480i, 480p, 576i, 576p, 720p, 1080i, 1080p, 2160p, 4320p
10 | About Your Monitor
Preset Display Modes
Display Mode 720 x 400
Horizontal Frequency (kHz)
31.5
Vertical Frequency (Hz)
70.0
Pixel Clock (MHz)
28.3
Sync Polarity (Horizontal/ Vertical)
-/+
640 x 480
31.5
60.0
25.2
-/-
640 x 480
37.5
75.0
31.5
-/-
800 x 600
37.9
60.0
40.0
+/+
800 x 600
46.9
75.0
49.5
+/+
1024 x 768
48.4
60.0
65.0
-/-
1024 x 768
60.0
75.0
78.8
+/+
1152 x 864
67.5
75.0
108.0
+/+
1280 x 800
49.3
60.0
71.0
+/+
1280 x 1024
64.0
60.0
108.0
+/+
1280 x 1024
80.0
75.0
135.0
+/+
1600 x 1200
75.0
60.0
162.0
+/+
1920 x 1080
67.5
60.0
193.5
+/+
2048 x 1080
26.3
24.0
26.3
+/-
2048 x 1080
66.7
60.0
66.6
+/-
2560 x 1440
88.8
60.0
241.5
+/-
3840 x 2160
133.3
60.0
533.3
+/-
7680 x 4320
266.6
60.0
2089.8
+/-
- To display 7680 x 4320 at 60 Hz, both DP1 and DP2 must be connected to the same graphics card. DP source’s graphics card must be DP1.4 certified and Tile display feature, capable of supporting resolution up to 7680 x 4320 at 60Hz and its driver supports DisplayID v1.3.
About Your Monitor | 11
Electrical Specifications
Video input signals
Input voltage/ frequency/current Inrush current Power Consumption
· Digital video signal for each differential line Per differential line at 100
ohm impedance
· DP signal input support
100-240 VAC / 50 or 60 Hz ± 3 Hz / 2.1 A (maximum) 120 V: 40 A (Max.) 240 V:
80 A (Max.) 0.3 W (Off Mode)1 0.3 W (Standby Mode)1 107.2 W (On Mode)1 125 W
(Max)2 63.37 W (Pon)3 195.49 kWh (TEC)3
1 As defined in EU 2019/2021 and EU 2019/2013. 2 Max brightness and contrast
setting with maximum power loading on all USB ports. 3 P : Power consumption
of On Mode as defined in Energy Star 8.0 version.
on
TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version.
This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.
NOTE: This monitor is ENERGY STAR certified.
This product qualifies for ENERGY STAR in the factory default settings which
can be restored by “Factory Reset” function in the OSD menu. Changing the
factory default settings or enabling other features may increase power
consumption that could exceed the ENERGY STAR specified limit.
12 | About Your Monitor
Physical Characteristics
Connector type
Signal cable type
Dimensions (with stand) Height (extended) Height (compressed) Width Depth
Dimensions (without stand) Height Width Depth
Stand dimensions Height (extended) Height (compressed) Width Depth
Weight Weight with packaging Weight with stand assembly and cables Weight
without stand assembly (For wall mount or VESA mount considerations – no
cables) Weight of stand assembly
· DP connector x 2
· Audio line-out
· USB 3.0 upstream port connector
· USB 3.0 downstream port connector x 4
(Port with
battery icon is for BC 1.2)
DP to DP 1.8 M cable USB 3.0 1.8 M cable
618.0 mm (24.33 inches) 498.4 mm (19.62 inches) 720.5 mm (28.37 inches) 222.0 mm (8.74 inches)
421.2 mm (16.58 inches) 720.5 mm (28.37 inches) 53.2 mm (2.10 inches)
479.0 mm (18.85 inches) 441.4 mm(17.38 inches) 333.4 mm (13.13 inches) 222.0 mm (8.74 inches)
18.5 kg (40.79 lb) 10.9 kg (24.03 lb)
6.9 kg (15.21 lb)
3.6 kg (7.94 lb)
Environmental Characteristics
Temperature Operating Non-operating
Humidity Operating
0°C to 35°C (32°F to 95°F) 20°C to 60°C (4°F to 140°F)
10% to 80% (non-condensing)
About Your Monitor | 13
Non-operating Altitude
Operating Non-operating Thermal dissipation
Pin Assignments
DP connector
5% to 90% (non-condensing)
5,000 m (16,404 ft) (maximum) 12,192 m (40,000 ft) (maximum) 426.7 BTU/hour
(maximum) 301.97 BTU/hour (On Mode)
Pin number 20-pin side of the connected signal cable
1
ML3(n)
2
GND
3
ML3(p)
4
ML2(n)
5
GND
6
ML2(p)
7
ML1(n)
8
GND
9
ML1(p)
10
ML0(n)
11
GND
12
ML0(p)
13
GND
14
GND
15
AUX CH (p)
16
GND
14 | About Your Monitor
17
AUX CH (n)
18
Hot Plug Detect
19
Return
20
DP_PWR
Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor.
NOTE: Up to 2 A on USB downstream port (port
with battery icon) with BC 1.2
compliance devices; up to 0.9 A on the other 3 USB downstream ports.
Your computer has the following USB ports:
· 1 upstream – bottom
· 4 downstream – 4 at bottom
Power Charging Port – the one on the left side (Port with
battery icon); supports
fast current charging capability if the device is BC 1.2 compatible.
NOTE: The monitor’s USB ports work only when the monitor is on or in standby mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.
Transfer speed SuperSpeed Hi-Speed Full speed
Data rate 5 Gbps 480 Mbps 12 Mbps
Power consumption 4.5 W (Max., each port) 2.5 W (Max., each port) 2.5 W (Max., each port)
About Your Monitor | 15
USB upstream port
USB downstream port
Pin number 1 2 3 4 5 6 7 8 9 Shell
Signal name VBUS DD+ GND StdB_SSTXStdB_SSTX+ GND_DRAIN StdB_SSRXStdB_SSRX+ Shield
Pin number 1 2 3 4 5 6 7 8 9 Shell
Signal name VBUS DD+ GND StdA_SSRXStdA_SSRX+ GND_DRAIN StdA_SSTXStdA_SSTX+ Shield
Plug-and-Play
You can install the monitor in any Plug-and-Play-compatible system. The
monitor automatically provides the computer system with its extended display
identification data (EDID) using display data channel (DDC) protocols so the
computer can configure itself and optimize the monitor settings. Most monitor
installations are automatic; you can select different settings if desired. For
more information about changing the monitor settings, see Operating the
Monitor.
LCD Monitor Quality and Pixel Policy
During the LCD monitor manufacturing process, it is not uncommon for one or
more pixels to become fixed in an unchanging state which are hard to see and
do not affect the display quality or usability. For more information on LCD
Monitor Pixel Policy, see Dell support site at: http://
www.dell.com/support/monitors.
16 | About Your Monitor
Setting Up the Monitor
Attaching the Stand
NOTE: The stand riser and stand base are detached when the monitor is shipped
from the factory. NOTE: The procedure below is applicable for the default
stand. If you purchased any other stand, see the documentation shipped with
the stand to set it up. CAUTION: Place monitor of a flat, clean, and soft
surface to avoid scratching the
display panel.
To attach the monitor stand: 1 Remove the monitor protective cover and place
the monitor with its front facing downward on it. 2 Insert the stand to the
groove on the back of the monitor. 3 Press the stand down till it snaps into
its place.
Setting Up the Monitor | 17
CAUTION: Do take extra precautions when handling your high-end UP3218KA
monitor. Do not apply a strong pressure on the monitor when you install,
relocate, or use the rotate function. Follow the proper handling procedures as
outlined.
18 | Setting Up the Monitor
Using the Tilt, Swivel, and Vertical Extension
NOTE: This is applicable for a monitor with a stand. If you purchased any
other stand, refer to the respective stand setup guide for set up
instructions.
Tilt, Swivel and Vertical Extension
With the stand attached to the monitor, you can tilt the monitor for the most
comfortable viewing angle.
NOTE: The stand is detached when the monitor is shipped from the factory.
Rotating the Monitor
Before you rotate the monitor, your monitor should be fully vertically
extended and fully tilted up to avoid hitting the bottom edge of the monitor.
Setting Up the Monitor | 19
NOTE: To use the Display Rotation function (Landscape versus Portrait view)
with your Dell computer, you require an updated graphics driver that is not
included with this monitor. To download the graphics driver, go to
www.dell.com/support and see the Download section for Video Drivers for latest
driver updates. NOTE: When in the Portrait View Mode, you may experience
performance degradation in graphic-intensive applications (3D Gaming and
etc.).
Adjusting the Rotation Display Settings of Your System
After you have rotated your monitor, you need to complete the procedure below
to adjust the Rotation Display Settings of your System.
NOTE: If you are using the monitor with a non-Dell computer, you need to go
the graphics driver website or your computer manufacturer website for
information on rotating the ‘contents’ on your display. To adjust the Rotation
Display Settings: 1 Right-click on the desktop and click Properties. 2 Select
the Settings tab and click Advanced. 3 If you have an AMD graphics card,
select the Rotation tab and set the preferred
rotation. 4 If you have an nVidia graphics card, click the nVidia tab, in the
left-hand column
select NVRotate, and then select the preferred rotation. 5 If you have an
Intel® graphics card, select the Intel graphics tab, click Graphic
Properties, select the Rotation tab, and then set the preferred rotation.
NOTE: If you do not see the rotation option or it is not working correctly, go
to www.dell.com/support and download the latest driver for your graphics card.
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
To connect your monitor to the computer: 1 Turn off your computer. 2 Connect
the DP-DP/USB cable from your monitor to the computer. (Vertically extend and
tilt the monitor completely to rotate it for cable connection. See Rotating
the Monitor.) 3 Switch on your monitor. 4 Select the correct input source at
Monitor OSD Menu and turn on your computer. NOTE: UP3218KA default setting is
DP 1.4. some older DP 1.2 Graphic card may not
display normally. Please refer to “product specific problems No image when
using DP connection to the PC” to change default setting.
20 | Setting Up the Monitor
Connecting the DP cables
1. Connection Guide for 8K4K 60Hz (max.) Resolution with AMD or nVidia
Graphics Cards (Two DP Cables)
1. Follow the connection guide below for DP cables connection.
2. Turn On the monitor by pressing the power on/off button.
3. Power up/ Boot up the computer system.
4. During BIOS/Post mode, you may observed a stretch screen content.
5. Change resolution if necessary up to 7680 x 4320 60Hz.
· Recommended list of cards: nVidia GeForce series : GTX1070/1080, Quadro
series : P5000/6000. AMD Radeon series : RX480. Ensure the graphics card has 2
or more DP outputs.
· Graphics card requirement: With two DP ports that are compliant to DP1.4
support
HBR3, DisplayID 1.3 supporting Tile Display feature.
· AMD driver version: revision later than 17.10 or later
http://support.amd.com/en-us/download
· nVidia driver version: revision later than 381.xx or later
http://www.nvidia.com/Download/index.aspx?lang=en-us
DP1 DP2
Graphics card with DP ports
B
A
A DP DP cable Connect DP1 port on monitor to any of DP port on graphics card
B DP DP cable Connect DP2 port on monitor to any of DP port on the same
graphics card
Troubleshooting
1. BIOS/Post screen is not observed, black screen during BIOS/Post, long
period of black screen when monitor wake from standby mode:
· To speed up monitor initialization, disable monitor Sleep by OSD
(Menu>Energy Settings>Monitor Sleep> Disable).
2. 8K4K resolution changed after recovery from PC standby/ Hibernate/ Reboot
:
· In certain cases, graphics card may not detect the monitor properly when the
monitor goes to standby mode.
· Disable monitor Sleep by OSD (Menu > Energy Settings > Monitor Sleep >
Disable).
· Reboot PC. 3. Cannot achieve or image unstable
at 8k4k resolution: · Un-install the old graphics driver
(Device Manager -> Display Adaptor -> uninstall) before installing the new
driver. · Ensure your graphics card is capable to support 8k4k.
· Use only the in-box DP cables for connection to your PC. Non-DP certified or
low quality DP cable may degrade signal integrity/bandwidth, resulting in
reduced performance.
· Connect only DP1 on the monitor to any DP port of the graphics card. Power
up the monitor and PC system. After getting a stable image(eg 8k4k
resolution), connect DP2 of monitor to another DP port of the same graphics
card.
Setting Up the Monitor | 21
2. Connection Guide for 8K4K 30Hz (max.) Resolution (Single DP Cable)
1. Follow the connection guide below for DP cables connection.
2. Turn On the monitor by pressing the power on/off button.
3. Power up/ Boot up the computer or notebook.
4. Change resolution if necessary up to 7680 x 4320 30Hz.
DP1 DP2
1. Notebook with DP port
CD
C DP DP cable (1x)
D Use one of the DP DP cables to connect DP port on monitor to the DP port
on notebook
· Graphics card requirement: Single DP port that is compliant to DP1.4 support
HBR3.
· Recommended list of cards: nVidia GeForce series : GTX1070/1080, Quadro
series : P5000/6000. AMD Radeon series : RX480/WX7100. Ensure the graphics
card has 2 or more DP outputs.
· Graphics card requirement: With two DP ports that are compliant to DP1.4
support HBR3, DisplayID 1.3 supporting Tile Display feature.
· AMD driver version: revision later than 17.10 or later
http://support.amd.com/en-us/download
· nVidia driver version: revision later than 381.xx or later
http://www.nvidia.com/Download/index. aspx?lang=en-us
Troubleshooting
1. BIOS/Post screen is not observed, black screen during BIOS/Post, long
period of black screen when monitor wake from standby mode:
· To speed up monitor initialization, disable monitor Sleep by OSD
(Menu>Energy Settings>Monitor Sleep> Disable).
2. Black screen : · Ensure the graphics card support
DP1.4 (older DP1.1 version is not supported by UP3218KA).
3. Cannot achieve or image unstable at 8k4k resolution:
· Ensure your graphics card is capable to support 8k4k.
· Use only the in-box DP cables for connection to your PC. Non-DP certified or
low quality DP cable may degrade signal integrity/bandwidth, resulting in
reduced performance.
NOTE: Always update your VBIOS to the latest. For more information, refer to
Dell (http:// www.Dell.com) or AMD (http://www.AMD.com) or nVidia
(http://www.NVIDIA.com) or graphics card vendor websites.
22 | Setting Up the Monitor
Connecting the USB 3.0 cable
After you have completed connecting the DP-DP cables, follow the procedure
below to connect the USB 3.0 cable to the computer and complete your monitor
setup: 1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate
USB 3.0 port on
your computer. 2. Connect the USB 3.0 peripherals to the downstream USB 3.0
ports on the monitor. 3. Plug the power cables for your computer and monitor
into nearby outlet. 4. Turn On the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not
display an image, see Troubleshooting.
USB
CAUTION: The graphics are used for the purpose of illustration only.
Appearance of the computer may vary.
Setting Up the Monitor | 23
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (see
Connecting Your Monitor for cable attachment) organize all cables as shown
above.
Removing the Monitor Stand
CAUTION: To prevent scratches on the LCD screen while removing the stand, make
sure that the monitor is placed on a soft, clean surface. NOTE: The procedure
below is applicable for the default stand. If you purchased any other stand,
see the documentation shipped with the stand to set it up. To remove the
stand: 1 Place the monitor on a soft cloth or cushion. 2 Press and hold the
stand-release button. 3 Lift the stand up and away from the monitor.
24 | Setting Up the Monitor
Wall Mounting (Optional)
NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit.
Refer to the instructions that come with the VESA-compatible wall mounting
kit.
1 Place the monitor on a soft cloth or cushion on a stable, flat table. 2
Remove the stand. 3 Use a Phillips crosshead screwdriver to remove the four
screws securing the
plastic cover. 4 Attach the mounting bracket from the wall mounting kit to the
monitor. 5 Mount the monitor on the wall by following the instructions that
comes with the
wall mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount
bracket with minimum weight/load bearing capacity of 6.9 kg (15.21 lb).
Setting Up the Monitor | 25
Operating the Monitor
Turning on the Monitor
Press the button to turn on the monitor.
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the
characteristics of the image being displayed. As you use these buttons to
adjust the controls, an OSD shows the numeric values of the characteristics as
they change.
26 | Operating the Monitor
The following table describes the front panel buttons:
Front-Panel Button 1
Description
Use this button to choose from a list of preset color modes.
Shortcut key: Preset Modes
2
Use this button to directly access the “Brightness/
Contrast” bar.
Shortcut key: Brightness/Contrast
3
Use this button to choose from a list of Input Source.
Shortcut key: Input Source
4
Use this menu button to launch the on-screen display
(OSD) and select the OSD menu.
See Accessing the Menu System.
Menu
5
Use this button to go back to the main menu or exit the
OSD main menu.
Exit
6
To turn the monitor on or off.
Power Button (with power-status light)
Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode.
Operating the Monitor | 27
Front-Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
Front Panel Button 1
Description
Use the Up (increase) and Down (decrease) keys to adjust items in the OSD
menu.
Up 2
Down
Use the OK button to confirm your selection.
OK
3
Use the Back button to go back to the previous menu.
Back
28 | Operating the Monitor
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: Any changes you make using the OSD menu are automatically saved if you
move to another OSD menu, exit the OSD menu, or wait for the OSD menu to
disappear. 1 Press the button to launch the OSD menu and display the main
menu.
Dell UltraSharp 32 Monitor
Brightness/Contrast Input Source Color Display Menu Personalize Others
75% 75%
2 Press the and buttons to move between options. As you move from one icon to
another, the option name is highlighted.
3 Press the or or button once to activate the highlighted option. 4 Press the
and buttons to select the desired parameter. 5 Press to enter the slide bar
and then use the or button, according to the
indicators on the menu, to make your changes. 6 Select the to return to
previous menu or o accept and return to previous
menu.
Operating the Monitor | 29
Icon Menu and Submenus
Brightness/ Contrast
Description
Use this menu to activate Brightness/Contrast adjustment.
Dell UltraSharp 32 Monitor
Brightness/Contrast Input Source Color
75% Display Menu
75% Personalize Others
Brightness Contrast Input Source
Brightness adjusts the luminance of the backlight (minimum 0; maximum 100).
Press the button to increase brightness.
Press the button to decrease brightness. NOTE: Manual adjustment of Brightness
is disabled when Dynamic Contrast is switched on. Adjust the Brightness first,
and then adjust Contrast only if further adjustment is necessary.
Press the button to increase contrast and press the button to decrease
contrast (between 0 and 100). Contrast adjusts the difference between darkness
and lightness on the monitor. Use the Input Source menu to select between
different video inputs that are be connected to your monitor.
Dell UltraSharp 32 Monitor
Brightness/Contrast
Input Source
DP 1
Color
DP 2
Display
Auto select
On
Menu
Reset Input Source
Personalize
Others
30 | Operating the Monitor
Icon Menu and Submenus
DP 1
Description
Select DP 1 input when you are using the DP (DisplayPort) connector.
DP 2
Use to select the DP 1 input source.
Select DP 2 input when you are using the DP (DisplayPort) connector.
Auto Select
Reset Input Source Color
Use to select the DP 2 input source.
Use to select Auto Select, the monitor scans for available input sources.
Resets your monitor’s Input Source settings to the factory defaults.
Use the Color menu to adjust the color setting mode.
Dell UltraSharp 32 Monitor
Brightness/Contrast Input Source Color Display Menu Personalize Others
Preset Modes Input Color Format Reset Color
Standard RGB
Operating the Monitor | 31
Icon Menu and Submenus
Description
Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Movie, Game, Color Temp., Color Space,or Custom Color from the list.
Dell UltraSharp 32 Monitor
Brightness/Contrast Input Source Color Display Menu Personalize Others
Preset Modes Input Color Format Reset Color
Standard ComfortView Movie Game Color Temp. Color Space Custom Color
· Standard: Default color settings. This is the default preset mode.
· ComfortView: Decreases the level of blue light emitted from the screen to
make viewing more comfortable for your eyes.
· Movie: Ideal for movies.
· Game: Ideal for most gaming applications.
· Color Temp.: The screen appears warmer with a red/yellow tint with slider
set at 5,000K or cooler with blue tint with slider set at 10,000K.
· Color Space: Allows users to select the color space: Adobe RGB, sRGB,
DCI-P3, REC709, CAL1, CAL2.
Dell UltraSharp 32 Monitor
Brightness/Contrast Input Source Color Display Menu Personalize Others
Preset Modes Input Color Format Reset Color
Adobe RGB
sRGB
DCI-P3
REC709
CAL1
YYYY-MM-DD
CAL2
YYYY-MM-DD
32 | Operating the Monitor
Icon Menu and Submenus
Description
Adobe RGB: This mode matches 100% Adobe RGB standard.
sRGB: This mode matches 100% sRGB standard. DCI-P3: This mode reproduces
98% of DCI-P3 digital
cinema color standard. REC709: This mode matches 100% REC709 standard. NOTE:
Accuracy of Adobe RGB, sRGB, DCI-P3, REC709, CAL1 and CAL2 are optimized for
RGB input color format.
· Custom Color: Allows you to manually adjust the color settings.
Press the and buttons to adjust the Red, Green, and Blue values and create your own preset color mode.
Use the and Saturation.
buttons to select the Gain, Offset, Hue,
Dell UltraSharp 32 Monitor
Custom Color
Gain Offset Hue Saturation
Gain: Select it to adjust input RGB signal gain level (default value is
100).
Offset: Select it to adjust RGB black-level offset value (default value is
50) to control your monitor base color.
Hue: Select it to adjust RGBCMY hue value individually (default value is
50).
Saturation: Select it to adjust RGBCMY saturation value individually
(default value is 50).
Operating the Monitor | 33
Icon Menu and Submenus
Input Color Format
Description
Allows you to set the video input mode to: · RGB: Select this option if your
monitor is connected to a computer
(or DVD player) using the DP to DP cable. · YPbPr: Select this option if your
DVD player supports only YPbPr
output.
Dell UltraSharp 32 Monitor
Brightness/Contrast Input Source Color Display Menu Personalize Others
Preset Modes Input Color Format Reset Color
RGB YPbPr
Reset Color Resets your monitor’s color settings to the factory defaults.
34 | Operating the Monitor
Icon Menu and Submenus
Display
Description
Use the Display menu to adjust image.
Dell UltraSharp 32 Monitor
Brightness/Contrast Input Source Color Display Menu Personalize Others
Aspect Ratio Sharpness Dynamic Contrast Response Time Uniformity Compensation Reset Display
Wide 16:9 50
Normal Calibrated
Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3, or 1:1. Sharpness Makes the image look sharper or softer.
Dynamic Contrast
Use or to adjust the sharpness from 0′ to
100′.
Allows you to increase the level of contrast to provide sharper and more
detailed image quality.
Response Time
Uniformity Compensation
Push the button to select the Dynamic Contrast “On” or “Off”. NOTE: For Game
and Movie preset mode only. NOTE: Dynamic Contrast provides higher contrast if
you select Game or Movie preset mode. Allows you to set the Response Time to
Normal or Fast.
Select screen brightness and color uniformity compensation settings.
Calibrated is factory calibrated setting by default.
Uniformity Compensation adjusts different areas of the screen with respect to the center to achieve uniform brightness and color over the entire screen.
Reset Display Restores the display settings to factory defaults.
Operating the Monitor | 35
Icon Menu and Submenus
Menu
Description
Select this option to adjust the settings of the OSD, such as, the languages
of the OSD, the amount of time the menu remains on screen, and so on.
Dell UltraSharp 32 Monitor
Brightness/Contrast Input Source Color Display Menu Personalize Others
Language Transparency Timer Reset Menu
English 20 20 s
Language Set the OSD display to one of eight languages. (English, Spanish,
French, German, Brazilian Portuguese, Russian, Simplified Chinese, or
Japanese).
Transparency Select this option to change the menu transparency by using
Timer
and (min. 0 / max. 100).
OSD Hold Time: Sets the length of time the OSD remains active after you press
a button.
Reset Menu
Use the and buttons to adjust the slider in 1-second increments, from 5 to 60
seconds.
Restore the menu settings to factory defaults.
36 | Operating the Monitor
Icon Menu and Submenus
Personalize
Description
Select from Preset Modes, Brightness/Contrast, Input Source set as shortcut
key.
Dell UltraSharp 32 Monitor
Brightness/Contrast Input Source Color Display Menu Personalize Others
Shortcut Key 1 Shortcut Key 2 Shortcut Key 3 Power Button LED Logo LED USB Monitor Sleep Reset Personalization
Preset Modes Brightness/Contrast Input Source On in On Mode On Off in Standby Mode Enable
Power Button Allows you to set the state of the power light to save energy. LED
Logo LED
On: To light up the Dell logo light on the stand.
Off: To turn off the Dell logo light on the stand.
USB
Allows you to enable or disable USB function during monitor standby mode.
Monitor Sleep
Reset Personalization
NOTE: USB ON/OFF under standby mode is only available when the USB upstream
cable is unplugged. This option will be greyed out when the USB upstream cable
plugs in.
Sleep After Timeout: Monitor goes into standby mode after timeout.
Never: Monitor never goes into standby mode.
Restores shortcut keys to factory defaults.
Operating the Monitor | 37
Icon Menu and Submenus
Other
Description
Dell UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display Menu
Personalize Others
Display Info Auto Rotation DDC/CI LCD Conditioning Firmware Reset Others Factory Reset
On On Off M2T203
ENERGY STAR®
Display Info
Select this option to adjust the OSD settings, such as the DDC/CI, LCD
conditioning, and so on.
Displays the monitor’s current settings.
Auto Rotation You can adjust the menu according to your display rotation.
DDC/CI
DDC/CI (Display Data Channel/Command Interface) allows you to adjust the
monitor settings using software on your computer.
Select Off to turn off this feature.
On this feature for best user experience and optimum performance of your
monitor.
Dell UltraSharp 32 Monitor
Brightness/Contrast
Display Info
Input Source
Auto Rotation
Color
DDC/CI
On
Display
LCD Conditioning
Off
Menu
Firmware
Personalize
Reset Others
Others
Factory Reset
38 | Operating the Monitor
Icon Menu and Submenus
Description
LCD
Helps reduce minor cases of image retention. Depending on the
Conditioning degree of image retention, the program may take some time to run.
Select On to start the process.
Dell UltraSharp 32 Monitor
Brightness/Contrast
Display Info
Input Source
Auto Rotation
Color
DDC/CI
Display
LCD Conditioning
On
Menu
Firmware
Off
Personalize
Reset Others
Others
Factory Reset
Firmware
Firmware version.
Reset Others Restores other settings, such as DDC/CI, to factory defaults.
Factory Reset
Restores all preset values to the factory default settings. These are also the settings for ENERGY STAR® tests.
Dell UltraSharp 32 Monitor
Brightness/Contrast Input Source Color Display Menu Personalize Others
Display Info Auto Rotation DDC/CI LCD Conditioning Firmware Reset Others Factory Reset
On On Off M2T203
ENERGY STAR®
NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging.
Operating the Monitor | 39
OSD Warning Messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or
Movie), manual brightness adjustment is disabled.
Dell UltraSharp 32 Monitor
To allow manual adjustment of brightness, the Dynamic Contrast will be
switched off. Do you want to continue?
Yes
No
UP3218KA
When the monitor does not support a particular resolution mode, you can see the following message:
Dell UltraSharp 32 Monitor
The current input timing is not supported by the monitor display. Please
change your input timing to 7680×4320, 60Hz or any other monitor listed timing
as per the monitor specifications.
UP3218KA
This means that the monitor cannot synchronize with the signal that it is
receiving from the computer. See Monitor Specifications for the Horizontal and
Vertical frequency ranges addressable by this monitor. Recommended mode is
7680 x 4320. You can see the following message before the DDC/CI function is
disabled:
Dell UltraSharp 32 Monitor
The function of adjusting display setting using PC application will be
disabled. Do you wish to disable DDC/CI function?
Yes
No
UP3218KA
40 | Operating the Monitor
When the monitor enters the Standby mode, the following message appears:
Dell UltraSharp 32 Monitor
Going into Standby mode…
UP3218KA
Select OSD items of On in Standby Mode in Personalize feature, the following message will appear:
Dell UltraSharp 32 Monitor
Changing to this setting (without symbol) will increase power consumption. Do you want to continue?
Yes
No
UP3218KA
If adjust the Brightness level above the default level over 75%, the following message will appear:
Dell UltraSharp 32 Monitor
To allow manual adjustment of brightness, the Dynamic Contrast will be switched off. Do you want to continue?
Yes
No
UP3218KA
Activate the computer and wake up the monitor to gain access to the OSD. If
you press any button other than the power button, the following messages will
appear depending on the selected input:
Dell UltraSharp 32 Monitor
No DP 1 signal from your device.
Press any key on the keyboard or move the mouse or wake it up.
If there is no display, press the monitor button again to select the correct
input source.
UP3218KA
Operating the Monitor | 41
If either DP 1, DP 2 input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
Dell UltraSharp 32 Monitor
No DP 1 Cable The display will go into Standby mode in 4 minutes.
www.dell.com/monitors
or
Dell UltraSharp 32 Monitor
UP3218KA
No DP 2 Cable The display will go into Standby mode in 4 minutes.
www.dell.com/monitors
See Troubleshooting for more information.
UP3218KA
42 | Operating the Monitor
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
Self-Test
Your monitor provides a self-test feature that allows you to check whether
your monitor is functioning properly. If your monitor and computer are
properly connected but the monitor screen remains dark, run the monitor self-
test by performing the following steps:
1 Turn off both your computer and the monitor. 2 Unplug the video cable from
the back of the computer. To ensure proper Self-Test
operation, remove all digital and the analog cables from the back of computer.
3 Turn on the monitor.
The floating dialog box should appear on-screen (against a black background),
if the monitor cannot sense a video signal and is working correctly. While in
self-test mode, the power LED remains white. Also, depending upon the selected
input, one of the dialogs shown below will continuously scroll through the
screen.
Dell UltraSharp 32 Monitor
No DP 1 Cable The display will go into Standby mode in 4 minutes.
www.dell.com/monitors
or
Dell UltraSharp 32 Monitor
UP3218KA
No DP 2 Cable The display will go into Standby mode in 4 minutes.
www.dell.com/monitors
UP3218KA
4 This box also appears during normal system operation, if the video cable
becomes disconnected or damaged.
5 Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor. If your monitor screen remains blank after you use
the previous procedure, check your video controller and computer, because your
monitor is functioning properly.
Troubleshooting | 43
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the
screen abnormality you are experiencing is an inherent problem with your
monitor, or with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.
To run the built-in diagnostics: 1 Make sure that the screen is clean (no dust
particles on the surface of the screen). 2 Unplug the video cable(s) from the
back of the computer or monitor. The monitor then goes into the self-test
mode. 3 Press and hold Button 1 for 5 seconds. A gray screen appears. 4
Carefully inspect the screen for abnormalities. 5 Press Button 1 on the front
panel again. The color of the screen changes to red. 6 Inspect the display for
any abnormalities. 7 Repeat steps 5 and 6 to inspect the display in green,
blue, black, white, and text screens.
The test is complete when the text screen appears. To exit, press Button 1
again. If you do not detect any screen abnormalities upon using the built-in
diagnostic tool, the monitor is functioning properly. Check the video card and
computer.
44 | Troubleshooting
Common Problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common Symptoms No Video/Power LED off
No Video/Power LED on
Missing Pixels
Stuck-on Pixels
Brightness Problems Safety Related Issues Intermittent Problems
Missing Color
What You Experience
Possible Solutions
No picture
· Ensure that the video cable connecting the monitor and the computer is
properly connected and secure.
· Verify that the power outlet is functioning properly using any other
electrical equipment.
· Ensure that the power button is depressed fully. · Ensure that the correct
input source is selected in the
Input Source menu.
No picture or no brightness
· Increase brightness & contrast controls via OSD. · Perform monitor self-test
feature check. · Check for bent or broken pins in the video cable
connector. · Run the built-in diagnostics. · Ensure that the correct input
source is selected in the
Input Source menu.
LCD screen has spots
· Cycle power on-off. · Pixel that is permanently off is a natural defect
that canoccur in LCD technology. · For more information on Dell Monitor
Quality
and Pixel Policy, see Dell Support site at:
http://www.dell.com/support/monitors.
LCD screen has bright spots
· Cycle power On-Off. · Pixel that is permanently off is a natural defect
that canoccur in LCD technology. · For more information on Dell Monitor
Quality
and PixelPolicy, see Dell Support site at:
http://www.dell.com/support/monitors.
Picture too dim or · Reset the monitor to factory settings.
too bright
· Adjust brightness & contrast controls via OSD.
Visible signs of · Do not perform any troubleshooting steps. smoke or sparks · Contact Dell immediately.
Monitor malfunctions on & off
· Ensure that the video cable connecting the monitor to the computer is
connected properly and is secure.
· Reset the monitor to factory settings. · Perform monitor self-test feature
check to determine
if the intermittent problem occurs in self-test mode.
Picture missing color
· Perform monitor self-test. · Ensure that the video cable connecting the
monitor to
the computer is connected properly and is secure. · Check for bent or broken
pins in the video cable
connector.
Troubleshooting | 45
Common Symptoms
Wrong Color
What You Experience
Picture color not good
Image retention Faint shadow
from a static
from the static
image left on the image displayed
monitor for a long appears on the
period of time screen
Possible Solutions
· Change the settings of the Preset Modes in the Color menu OSD depending on
the application.
· Adjust R/G/B value under Custom. Color in Color menu OSD.
· Change the Input Color Format to PC RGB or YPbPr in the Color menu OSD.
· Run the built-in diagnostics.
· Set the screen to turn off after a few minutes of screen idle time. These
can be adjusted in Windows Power Options or Mac Energy Saver setting.
· Alternatively, use a dynamically changing screensaver.
Product Specific Problems
Specific Symptoms
What You Experience
Possible Solutions
Screen image is too small
Image is centered · Check the Aspect Ratio setting in the Display menu
on screen, but
OSD.
does not fill entire · Reset the monitor to factory settings.
viewing area
Cannot adjust the OSD does not monitor with the appear on the buttons on the screen front panel
· Turn off the monitor, unplug the monitor power cable, plug it back, and then turn on the monitor.
No Input Signal when user controls are pressed
No picture, the LED light is white
· Check the signal source. Ensure the computer is not in the power saving mode
by moving the mouse or pressing any key on the keyboard.
· Check whether the signal cable is plugged in properly. Re-plug the signal
cable if necessary.
· Reset the computer or video player.
The picture does not fill the entire screen
The picture
· Due to different video formats (aspect ratio) of DVDs,
cannot fill the
the monitor may display in full screen.
height or width of · Run the built-in diagnostics.
the screen
No image
Black screen
when using DP
connection to the
PC or no BIOS/
Post screen
display
· Verify which DP standard is your Graphics Card certified to. Download and
install the latest graphics card driver.
· Some DP 1.1 or DP 1.2 graphics card cannot support DP 1.4 monitors. Go to
OSD menu, under Input Source
selection, press and hold DP select key for 8 sec to
change the monitor setting from DP 1.4 to DP 1.2.
46 | Troubleshooting
Appendix
Safety Instructions
For displays with glossy bezels the user should consider the placement of the
display as the bezel may cause disturbing reflections from surrounding light
and bright surfaces.
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards. For information on safety instructions,
see the Safety, Environmental, and Regulatory Information (SERI).
FCC Notices (U.S. only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory
compliance website located at www.dell.com/regulatory_compliance.
Contacting Dell
For customers in the United States, call 800-WWW-DELL
(800-999-3355). NOTE: If you do not
have an active Internet connection, you can find contact information on your
purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be
available in your area. To get online Monitor support content:
See www.dell.com/support/monitors. To contact Dell for sales, technical
support, or customer service issues:
1 Go to www.dell.com/support. 2 Verify your country or region in the Choose A
Country/Region drop-down menu
at the top-left corner of the page. 3 Click Contact Us next to the country
dropdown. 4 Select the appropriate service or support link based on your need.
5 Choose the method of contacting Dell that is convenient for you.
Appendix | 47
EU product database for energy label and product information sheet
UP3218KA: https://eprel.ec.europa.eu/qr/1323156
Setting Up Your Monitor
Setting Display Resolution to 7680 x 4320 (maximum)
For best performance, set the display resolution to 7680 x 4320 pixels by
performing the following steps: In Windows Vista, Windows 7, Windows 8 or
Windows 8.1:
1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2 Right-click on the desktop and click Screen Resolution. 3 Click the Dropdown
list of the Screen Resolution and select 7680 x 4320. 4 Click OK. In Windows
10 or Windows 11: 1 Right-click on the desktop and click Display Settings. 2
Click Advanced display settings. 3 Click the dropdown list of Resolution and
select 7680 x 4320. 4 Click Apply. If you do not see the recommended
resolution as an option, you may need to update your graphics driver. Please
choose the scenario below that best describes the computer system you are
using, and follow the given steps.
Dell computer
1 Go to www.dell.com/support, enter your service tag, and download the latest
driver for your graphics card.
2 After installing the drivers for your graphics adapter, attempt to set the
resolution to 7680 x 4320 again. NOTE: If you are unable to set the resolution
to 7680 x 4320, please contact Dell to inquire about a graphics adapter that
supports these resolutions.
48 | Appendix
Non-Dell computer
In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or
Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2
Right-click on the desktop and click Personalization. 3 Click Change Display
Settings. 4 Click Advanced Settings. 5 Identify your graphics controller
supplier from the description at the top of the window (e.g. NVIDIA, AMD,
Intel etc.). 6 Refer to the graphic card provider website for updated driver
(for example, http://www.AMD.com or http://www.NVIDIA.com). 7 After installing
the drivers for your graphics adapter, attempt to set the resolution to 7680 x
4320 again.
In Windows 10: 1 Right-click on the desktop and click Display Settings. 2
Click Advanced display settings. 3 Click Display adapter properties. 4
Identify your graphics controller supplier from the description at the top of
the window (e.g. NVIDIA, AMD, Intel etc.). 5 Refer to the graphic card
provider website for updated driver (for example, http://www.AMD.com or
http://www.NVIDIA.com). 6 After installing the drivers for your graphics
adapter, attempt to set the resolution to 7680 x 4320 again. NOTE: If you are
unable to set the recommended resolution, please contact the manufacturer of
your computer or consider purchasing a graphics adapter that supports the
video resolution.
Appendix | 49
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from the
electrical outlet. CAUTION: Read and follow the Safety Instructions before
cleaning the monitor. For best practices, follow these instructions in the
list below while unpacking, cleaning, or handling your monitor: · To clean
your anti-static screen, lightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the
anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners,
or compressed air. · Use a lightly-dampened, soft cloth to clean the monitor.
Avoid using detergent of any kind as some detergents leave a milky film on the
monitor. · If you notice white powder when you unpack your monitor, wipe it
off with a cloth. · Handle your monitor with care as a darker-colored monitor
may get scratched and show white scuff marks more than a lighter- colored
monitor. · To help maintain the best image quality on your monitor, use a
dynamically changing screen saver and turn off your monitor when not in use. ·
Do not use cleaning fluid or paste anything on the monitor screen. Lightly
wipe the screen with a dry and clean microfiber cloth.
50 | Appendix
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>