REINMOSON RMS-WP-RO400 Reverse Osmosis Water Filtration System Instruction Manual

INSTRUCTION MANUAL
READ AND SAVE THESE INSTRUCTIONS
Reverse Osmosis
Water Filtration System
Model: RMS-WP-RO400ContactUs:
Whatsapp: +8613922382041
Email: Reinmoson@outlook.com

Installation Instructions

Before Installation
Inspect the Package
Open the box and take out the system housing, all the components and connection fittings. Inspect them according to the parts list to ensure nothing is left out or damaged during shipping. If there are any partscracked or broken, please do no proceed with the installation and contact REINMOSON customer service by:
Whatsapp:+8613922382041
Email: Reinmoson@outlook.com
Identify and get familiar with all components for quick installation
Required Tools

• Variable speed drill
• Drill bit:1/4″(for drainpipe),1″(for faucet hole)
• Flashlight
• Screwdriver
• Utility knife or scissors
• Adjustable wrench, pliers
• Towel

Specifications
To achieve the optimal performance, it is highly recommended to use the systemwithin the operational parameters

NOTE:

• The Daily Production Rate is measured under 30 PSI dynamic feed water pressure and 77 °F water temperature.
• If you are using well water as the source, please ensure that the feed water has been through a pre-filtration system

Parts List Product Introduction
The brief introduction of various parts and sample connections are presented as follows. Please identify andget familiar with these parts and connection points for a smooth installationA connect to B From Feed Water Adapter to “INPUT”Water Port
C connect to D From Faucet to “FILTERED” Water Port
E connect to F From Drain Saddle to”WASTE”Water Port
G connect to H From”POWER”Port to Power Socket
J connect to K From”RO Faucet Port” to Faucet
Note: all pipes have been pre-attached to the adaptor.
Connect the end of the adaptorto the water filters.
Installation Tips
How to Use the Quick-Connect Fittings To connect:
NOTE: Please make sure to fully insert into the fitting (about 0.8 inches)
NOTE: The adaptor has already been installed. Please avoid disconnecting it if possible. NOTE: If the tubing is too long, cut it to a suitable lengthwith a sharp utility knife or scissors. Cut the tubingsquarely and cleanly. Make sure the tubing isfully inserted (about 0.8″). To disconnect:

• Remove the blue lock clip from the fitting;
• Use your thumb and index finger to press down thelock sleeve. Use your other hand to pull out the tubingfrom the fitting.

NOTE: Please do not pull out the tubing directly. Thiswill damage the fitting and cause leakage.
How to Drill a Hole into Your Sink or Countertop (Optional)
NOTE: Please confirm if there is an existing hole available to install the RO faucet.
If not, please drill a hole in accordance with the following steps.
It’s highly recommended to watch the YouTube video “How to Drill a Faucet Hole” for a better understandingof the process. There is also a reference sticker to help you drill the hole. Remember to wear safety glasses toprotect your eyes while drilling the faucet hole

1. Choose a diamond core bit for granite, and a carbide drill bit for stainless steel. Do not use a hammer drillon natural stone, glass or ceramic.
2. Glue the sticker on your sink or countertop, and drill a hole referring to the sticker hole size (1″).
3. Make an indent with a center punch on a stainless-steel sink before drilling to help guide the bit.
4. Be careful when drilling on a porcelain sink, as it can be easily chipped. Apply downward pressure firmly on the bit until you break through the surface.
5. Start at the lowest speed, and hold the drill straight with firm pressure to prevent the bit from walking on the counter.
6. Once you break through the surface, swirl the drill a little to apply pressure in a circle evenly

Installation Steps
Prior to installation, it is highly recommended to watch the video”Instruction about How To Set Up Tankless RO Syetem” on our paged.NOTE:· The RO system must be connected to the COLD water supply ONLY.

• Do not install the system in exposure to direct sunlight or harmful chemicals, nor any place where it may bedamaged.
• Do not install the system near any heat source.
• Do not install the system outdoors.

Step 1: Install the Feed Water Adapter (3/8″ or 1/2″)
NOTE: The “INPUT” water tubing has been attached to the feed water adapter for easy installation.

1. Shut off the water supply. Turn on the kitchen faucet to release the water pressure;
   NOTE: Make sure the water has stopped before proceeding to the next step. Get a towel or bucket to catch any excess water.

2. Disconnect the cold water pipe from the cold water supply valve;

3. Twist the feed water adapter onto the cold water supply valve (with its washer) and tighten it with an adjustable wrench;
   NOTE: If the cold water pipe is 1/2″, unscrew the two converters from the feed water adapter,andthen implement Step 3.

4. Twist the cold water pipe (with its washer) onto the feed water adapter and tighten with an adjustable wrench.

Step 2: Install the RO Faucet (Non-Air Gap Faucet)
NOTE: If your kitchen sink or countertop does not have an existing hole, you will have to drill one (1″).
Refer to Page 4.

1. Insert the faucet spout into the faucet body (Figure 6).
2. Insert the faucet stem, power cord and filtered water tubing into the hole on countertop.
3. Under the sink, slip on the nut and tighten it up

Step 3: Install the Drain Saddle

1. Paste the foam seal onto the front plate of drain saddle. Make sure the hole of foam seal is aligned withthe hole of front panel. Choose a spot on the drain pipe that is convenient for installing the drainsaddle.
   NOTE: It’s recommended to install the drain saddle on the vertical drain pipe.

2. Drill a 1/4″hole in the drain pipe. Be sure not to penetrate the opposite side of the pipe.

3. Slip the front plate on one end of the tubing (without the mark), and insert the tubing into the drilled holefor about 0.6″.

4. Position the back plate on the drain pipe by tightening the screws and nuts evenly while leaving thetubing in the hole.

5. Pop the lock clip on the fitting to secure the connection.
   NOTE: In some cases, the “WASTE” water tubing needs to be connected to the drainpipe through air gap.Consumers need to purchase air gap accessories additionally

Step 4: Position the RO System Housing
NOTE: It is not recommended to place the housing against the cabinet, as there may be vibrations when the system works.
a) The power-supply receptacle for the appliance shall be installed in a cabinet or on a wall adjacent to the under counter space in which the appliance is to be installed.
b) There should be an opening through the partition between the compartments specified in (a) that is large enough for the attachment plug to pass through. The longest dimension of the opening shall not be more than 1.5”(38 mm).
c) If the partition is wood, the edges of the Opening specified in (b) should be smooth and rounded. If the partition is metal, it should be covered with an edge protector provided for this purpose by the manufacturer;
d) Care should be exercised when the appliance is installed or removed in order to reduce the likelihood of damage to the power cord Step 5: Connect Tubing
NOTE: First confirm the length of the tubing you need, then if the tubing is too long,cut it according to “How to Use Quick-Connect Fittings” on page 4.
1.Install the ” TapWater ” Tubing

• Locate the “Tap” port with the blue label
• Connect the feed water adapter with the blue 3/8″PE tubing
• Adaptor Already Installed with Tubing.Just insert the adaptor into the “TapWater” Port (Blue)

2. Install the “Pure” Water Tubing

• Locate the “Pure Water” port with the “White Label”
• Identify the white 3/8″ PE tubing and connect the fittings and connections,then connect it to the faucet after connecting
• Adaptor Already Installed with White Tubing.Just insert the adaptor into the “Pure Water”
  NOTE: Make sure it is fully inserted until you reach the mark on the tubing

3. Install the “WASTE” Water Tubing

• Locate the “Waste Water” port with the Red label
• Adaptor Already Installed with Red Tubing.Just insert the adaptor into the”Waste Water” Port
• The Installation Instruction of Drain Saddle is in the page 6″ Install the Drain Saddle”NOTE: Make sure it is fully inserted about 0.8 inches.

Step 6: Connect Power Cord
Connect Power Adapter: Insert the DC head of the power adapter into the “POWER” port at the back of the housing
NOTE: Please do not connect power socket now. Step 7: Start up the System

1. Turn on the cold water supply valve. Check for leaks;

2. Insert the plug of power adapter into the socket;
   NOTE: If the system can’t be powered on after you insert the plug of power adapter, check the power under the sink, as this mostly occurs when the power under the sink is powered off. Also, check the connection between the plug and the power outlet, and ensure that the system has been plugged correctly into the power outlet, as this may occur in a few cases. To test if there is a problem with the system itself, just pick up the system and try another power outlet. Please contact us if the system can’t be powered on. We will help you figure it out.

3. (1) When using the machine for the first time or after a prolonged period of inactivity, it is recommended to flush the entire system. Turn on the faucet and let the machine run for 60 minutes, ensuring that the water from the faucet runs clear.
   (2) When the machine is powered on, it will enter the automatic flushing mode, followed by the automatic water production mode. After closing the faucet, it will enter the water production standby mode.
   (3) Continuous water production for 60 minutes in a single cycle will automatically stop water production (to prevent leakage and other accidents). After the machine is powered off and restarted, it will resume normal operation.
   (4) To ensure the maximum purification effect of the reverse osmosis membrane filter, please follow these steps:
   On the first day of initial installation, try to use the machine as much as possible, but it is not recommended to use the produced water for consumption. It can be used for kitchen cleaning purposes.
   If the above operation is not feasible, it is recommended to open the faucet for 20 minutes every 2 hours after installation and discard the water, repeating this process at least 12 times to ensure optimal water quality.

4. Confirm the flush is completed before turning off the RO faucet and ensure it’s not leaking.

5. Please fix the power adapter with the cable tie so that it does not move by impact. To avoid failure,stay away from any water sources, including pipe fittings, the bottom of the basement, and wet floors.
   Please note that the reading in the figure is only used as an example, and the actual reading may vary according to different water conditions.
   The TDS level shown on the panel after the system is just turned on is different from the actual TDS level because the TDS reading needs some time to be upgraded.

Owner’s Manual

Section 1: Smart Display Faucet and Operating Button Mode Smart Faucet Display

1. During water production, the current TDS value is displayed.
2. Leakage protection displays the E1 fault code.
3. Long-time water production protection displays the E2 fault code.
4. After the filter reaches its lifespan, the “Replace Filter” indicator turns red, and the corresponding filter light (PPC/RO) flashes red.

Operating Button Mode

1. PPC Display: PPC is the first-stage filter life display for the entire unit. The PPC indicator is normally illuminated (white). when the filter reaches its preset lifespan, the PPC indicator turns red.
2. RO Display: RO is the second-stage filter life display for the entire unit. The RO indicator is normally illuminated (white). when the filter reaches its preset lifespan, the RO indicator turns red.
3. Flush Button: When the machine is in normal water production mode, press the “Flush” button to enter the flush mode (30 seconds). After the flush mode ends, the machine returns to normal water production mode.
4. Selection/Reset Button: Press and hold the “Selection/Reset” button for 3 seconds to enter the filter life mode. The selected filter (PPC/RO) indicator will blink. When you’ve chosen the filter to reset, press and hold the “Selection/Reset” button for 3 seconds to reset that filter to its initial lifespan. The filter indicator will remain steady, and you can press the “Selection/Reset” button again to select the next filter, repeating the process. The machine exits the filter life mode automatically if it loses power, the “Flush” button is pressed, or there is no button operation for 10 seconds.
5. After entering the filter life mode, if you simultaneously press and hold the “Reset” and “Flush” buttons for 3 seconds, all filters will be reset.

Section 2: How to replace the filter cartridge Note:

1. Removing the filter is always done by rotating counterclockwise, while installing the filter is done by rotating clockwise.
2. The standard for the filter being fully screwed in: A slight “click” sensation, with the handle arrow aligned with the “lock” symbol.
3. After replacing the filter, follow the instructions on page 8 for flushing as per the operating instructions.

System Maintenance

If you don’t use the system for more than one week, turn on the RO faucet, shut off the cold water valve,and disconnect the power. Seal the filters and store it in the refrigerator (not the freezer). You need to open the RO faucet and allow it to run for 10 minutes first before using the system again. Otherwise, you need to replace the filters, as bacteria may grow when the system is not used for a long time.

• Please replace the filter regularly according to the filter life indicator.
  NOTE: While the testing was performed under standard laboratory conditions, actual performance may vary depending on the source water quality and water usage. In case of early blockage and failure of the filters,it’s recommended to replace the filter in accordance with the actual usage.

• Clean the system with clear water. Do not spray the water directly. Do not use steel wool, an abrasive cleaner or corrosive liquid such as gasoline or acetone.

• When cleaning, do not pour other liquids into the filter to avoid damage to the filter system.

• Keep the waste water pipe unobstructed to avoid damage to the filter or internal components.

• When the drain pipe is blocked, do not use the system (please turn off the power) to avoid waste water from soaking the floor.

• Check the system and water pipe fittings regularly for water leakage to avoid any property damage.

• Regularly check whether the power supply and wires are damaged or loose to avoid major accidents caused by electric leakage.

• If you are using well water as the source, please ensure that the feed water has been through a pre-filtration system. Otherwise, large particles in the well water will easily clog the filter and shorten the filter life

FAQ

· If the System Cannot Be Powered on After You Insert the Plug of Power Adapter

a.Check the power under the sink, as this mostly occurs when the power under the sink is off. Also, check the connection between the plug and the power outlet, and ensure that the system has been plugged correctly into the power outlet, as this may occur in a few cases. To test if there is a problem with the system itself, just pick up the system and try another power outlet. Please contact us if the system can't be powered on.We will help you figure it out.

·No Output Water from RO Faucet

a. Filter expired. Check the filter life indicators to confirm which filter needs to be replaced and replace it immediately. b. Low water pressure. Check and confirm the water pressure is between 14.5 PSI and 87 PSI. c.Water supply is off. Turn on the feed water adapter or water supply valve. d.Incorrect filter installation. Re-install the three filters, and make sure they are fitted properly. e. Tubing is crimped. Check all tubing and remove any crimps

· Low Water Flow at the RO Faucet

a.Leak from tubing connection. Check and ensure all tubing is installed correctly and completely. b. Filter expires. Check the filter life indicators to confirm which filter needs to be replaced and replace it immediately. c.Low water temperature. Be sure to use the system at a temperature of 41-100 °F. d.Use well water as the source and the feed water has not been through a pre- filtration system, the filter has been clogged. If you are using well water as the source, please ensure that the feed water has been through a pre- filtration system.Otherwise, large particles in the well water will easily clog the filter and shorten the filter life.

· Water Leakage

a.Check all joints, fittings and tubing connections to locate the leakage. Make sure the filters are well installed. b. If the front panel screen and faucet screen show the code E02, which means there is water leakage inside the system, please pull out the water container at the back and check if there's any water. If there is, clean the container and re-install it. The malfunction should be fixed automatically. If E02 shows again shortly,please contact the customer service e-mail to REINMOSON@outlook.com for assistance

· High TDS in Filtered Water

The system will provide a 90%+ TDS rejection rate(tested under standard laboratory conditions) after full flushing when working properly. If the TDS reading is high, the following are possible causes: a.The system hasn't been used for a long time. Open the RO faucet, allow it to run for a while. The TDS reading will return to normal. b. The RO filter expired. Replace the RO filter immediately. c.The waste water pipe may be crimped or clogged. Check and remove crimps. Re-align the drain saddle and drainpipe. d. The source water may have a high TDS. Test the source water and filtered water. The filtered water's TDS shall be about 5%-10% of your source water's TDS. This is a normal range. If there is a high TDS in the source water, it may reduce the service life of the system. When the filtered water's TDS creeps up to 15%-20% ofthe source water's TDS, please perform routine filter replacement

· TDS Reading Fluctuates When Dispensing Water

a.The TDS reading displayed is the TDS of the flowing filtered water. Therefore, the content of the dissolved solids may vary slightly as the water flows, causing the fluctuation of the TDS reading. b. The built-in TDS sensor has deviation, causing the fluctuation of the TDS reading

· The Difference between the TDS Reading Tested by the TDS Meter andthe Displayed Reading

a. The reading tested by the TDS Meter is the TDS of static water in the container while the TDS reading displayed by the system is the TDS of flowing water. As a result, the TDS readings are different. b. There are errors in the TDS Meter tests.

· Filtered Water from the RO Faucet Tastes Like Tap Water

a.Incorrect tubing installation. Make sure the waste water tubing is not connected with RO faucet. b. The filters are not well-installed. Make sure the filters are placed properly. c.Filter expires. Check the filter life indicators to confirm which filter needs to be replaced and replace immediately.

· Booster Pump Overworked Reminder

· Loud Sound of RO System

The sound will not exceed 65 dB, which makes no difference to everyday lives (65 dB is tested understandard laboratory conditions, where the feed water pressure is between 14.5 PSI and 87 PSI). A loud soundmay be caused by the following reasons: a. The system is not positioned in a flat area. Make sure the system is placed smoothly without shaking. b. The system is placed against the cabinet. Do not place the system against the cabinet. The system mayvibrate when it works. c.The water pressure is unstable. Check and confirm the water pressure is between 14.5 PSI and 87 PSI. Thesound will decrease when the water pressure becomes stable

Receive Your 5 Years Warranty

At Reinmoson, we deeply value every customer’s shopping experience and stand behind the quality of our products.
As a Reinmoson customer, you are entitled to:
-A 5-year Quality Assurance for your Reinmoson RO System, underscoring our commitment to longevity and reliability.-Lifetime Technical Support to help you get the most out of your product at any stage of its life cycle.- filter replacements for the first year, ensuring optimal performance of your RO System.
Should you encounter any issues, rest assured that our dedicated support team is just a message away.We promise to respond within 7 hours and provide a solution that leaves you satisfied.Because at Reinmoson, your satisfaction is our priority.
Conditions of Validity of this Limited Product Warranty
THIS LIMITED PRODUCT WARRANTY SHALL ONLY BE VALID IF:

1. The feed water pressure is no less than 14.5 psi and no longer than 87 psi;
2. The feed water temperature must be no less than 41 °F and no more than 100°F
3. The feed water must have a pH between 6.5 and 8.5;
4. Turbidity must be less than 1.0 NTU.
5. The feed water must be municipal tap water.
6. The Total Dissolved Solids (TDS) must be less than 750 ppm.
7. The max hardness must be less than 7 grains per gallon.

Any information or suggestion with respect to our product concerning applications, specifications or standards is provided solely for your convenient reference. The quality of water supplies may vary seasonably or over a period of time. Your water usage may vary as well. The manufacturer assumes no liability for the determination of the proper equipment necessary to meet your requirements, and we do not authorize others to assume such obligation on our behalf. You must verify and test the suitability of any information with respect to the product for your specific application.
Conditions that render this Limited Product Warranty void:
THIS LIMITED PRODUCT WARRANTY VOID THIS LIMITED PRODUCT WARRANTY SHALL BEVOID IF:

1. The product is purchased from someone other than our official website or our authorized dealers, as we can not verify or guarantee the integrity or authenticity of the Product.
2. Improper storage, installation, maintenance, handling, use and/or alterations of the Product, including, but not limited to, non-compliance with the installation, maintenance and standard operation conditions stated in the Manual and this Limited Product Warranty.
3. Unreasonable use, unintended use, or misuse of the product for something other than its intended purpose as a reverse osmosis system.
4. Use of replacement parts, filters, membranes or other accessories that are not sold or manufactured by Reinmoson for use with this particular product.
5. Damage not resulting from manufacturing defects that occur while the product is in the original purchaser’s possession.
6. Installation of the product with known or visible manufacturing defects at the time of installation.
7. Damage caused by freezing, flood, fire or Act of God.
   Our sole obligation under this warranty shall be repair or replacement of a non-conforming product or parts of this product, or at our option, return of the product and a refund of the purchase price. Our obligation does not include the cost of transportation. We are not responsible for damage in transit, and claims for such damage should be presented to the carrier by the customer.
   The warranties set forth herein are the only warranties made by us with respect to the product. We make no warranties, expressed or implied, including, but not limited to, any warranties of fitness or merchant ability,except as expressly set forth above

NOTE: In case some states do not allow limitations on how long an implied warranty lasts, you may choose to return the system. If you choose to keep it, you agree that the above limitations still apply to you.

Contact us

We accept returns within the return window if you are not satisfied with our product,You are available to contact us with the following methods:
Email: REINMOSON@outlook.com
WhatsApp:+8613922382041
Please provide your name, order number, description of the product involved, and anexplanation of the defect. We will assist you with the issue within 7 hours.

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