kontron FlatClient HYG Panel PC User Guide

POSSIBILITIES START HERE
▶ USER GUIDE FlatClient HYG
User Guide Rev. 1.3
Doc. ID: 1066-7497
www.kontron.com

Disclaimer

Kontron would like to point out that the information contained in this user guide may be subject to alteration, particularly as a result of the constant upgrading of Kontron products. This document does not entail any guarantee on the part of Kontron with respect to technical processes described in the user guide or any product characteristics set out in the user guide. Kontron assumes no responsibility or liability for the use of the described product(s), conveys no license or title under any patent, copyright or mask work rights to these products and makes no representations or warranties that these products are free from patent, copyright or mask work right infringement unless otherwise specified. Applications that are described in this user guide are for illustration purposes only. Kontron makes no representation or warranty that such application will be suitable for the specified use without further testing or modification. Kontron expressly informs the user that this user guide only contains a general description of processes and instructions which may not be applicable in every individual case. In cases of doubt, please contact Kontron.
This user guide is protected by copyright. All rights are reserved by Kontron. No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the express written permission of Kontron. Kontron points out that the information contained in this user guide is constantly being updated in line with the technical alterations and improvements made by Kontron to the products and thus this user guide only reflects the technical status of the products by Kontron at the time of publishing.

Brand and product names are trademarks or registered trademarks of their respective owners.
©2021 by Kontron Europe GmbH

Kontron Europe GmbH
Gutenbergstraße 2
85737 Ismaning
Germany
www.kontron.com

Intended Use

THIS DEVICE AND ASSOCIATED SOFTWARE ARE NOT DESIGNED, MANUFACTURED OR INTENDED FOR USE OR RESALE FOR THE OPERATION OF NUCLEAR FACILITIES, THE NAVIGATION, CONTROL OR COMMUNICATION SYSTEMS FOR AIRCRAFT OR OTHER TRANSPORTATION, AIR TRAFFIC CONTROL, LIFE SUPPORT OR LIFE SUSTAINING APPLICATIONS, WEAPONS SYSTEMS, OR ANY OTHER APPLICATION IN A HAZARDOUS ENVIRONMENT, OR REQUIRING FAIL-SAFE PERFORMANCE, OR IN WHICH THE FAILURE OF PRODUCTS COULD LEAD DIRECTLY TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE (COLLECTIVELY, “HIGH RISK APPLICATIONS”).

You understand and agree that your use of Kontron devices as a component in High Risk Applications is entirely at your risk. To minimize the risks associated with your products and applications, you should provide adequate design and operating safeguards. You are solely responsible for compliance with all legal, regulatory, safety, and security related requirements concerning your products. You are responsible to ensure that your systems (and any Kontron hardware or software components incorporated in your systems) meet all applicable requirements. Unless otherwise stated in the product documentation, the Kontron device is not provided with error-tolerance capabilities and cannot therefore be deemed as being engineered, manufactured or setup to be compliant for implementation or for resale as device in High Risk Applications. All application and safety related information in this document (including application descriptions, suggested safety measures, suggested Kontron products, and other materials) is provided for reference only.

CAUTION
Handling and operation of the product is permitted only for trained personnel within a work place that is access controlled. Please follow the “General Safety Instructions” supplied with the system.

NOTICE
You find the most recent version of the “General Safety Instructions“ online in the download area of this product.

Revision History

Revision| Brief Description of Changes| Date of Issue| Author
---|---|---|---
1.0| Initial Issue| 2020-August-17| hjs
1.1| UV Notice added| 2020-December 03| hjs
1.2| RFID option added in chapter 8.1.3.3| 2021-February-23| hjs
1.3| Word2016 issues| 2021-March-16| hjs

Terms and Conditions
Kontron warrants products in accordance with defined regional warranty periods. For more information about warranty compliance and conformity, and the warranty period in your region, visit http://www.kontron.com/termsand- conditions.
Kontron sells products worldwide and declares regional General Terms & Conditions of Sale, and Purchase Order Terms & Conditions. Visit http://www.kontron.com/terms-and-conditions.
For contact information, refer to the corporate offices contact information on the last page of this user guide or visit our website CONTACT US.
Customer Support
Find Kontron contacts by visiting: http://www.kontron.com/support.

Customer Service
As a trusted technology innovator and global solutions provider, Kontron extends its embedded market strengths into a services portfolio allowing companies to break the barriers of traditional product lifecycles. Proven product expertise coupled with collaborative and highly-experienced support enables Kontron to provide exceptional peace of mind to build and maintain successful products.
For more details on Kontron’s service offerings such as: enhanced repair services, extended warranty, Kontron training academy, and more visit http://www.kontron.com/support-and-services/services.

Customer Comments
If you have any difficulties using this user guide, discover an error, or just want to provide some feedback, contact Kontron support. Detail any errors you find. We will correct the errors or problems as soon as possible and post the revised user guide on our website.

Symbols

The following symbols may be used in this user guide

DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

NOTICE
NOTICE indicates a property damage message.

CAUTION
CAUTION indicates a hazardous situation which, if not avoided, may result in minor or moderate injury.

Electric Shock!
This symbol and title warn of hazards due to electrical shocks (> 60 V) when touching products or parts of products. Failure to observe the precautions indicated and/or prescribed by the law may endanger your life/health and/or result in damage to your material.

ESD Sensitive Device!
This symbol and title inform that the electronic boards and their components are sensitive to static electricity. Care must therefore be taken during all handling operations and inspections of this product in order to ensure product integrity at all times.

HOT Surface!
Do NOT touch! Allow to cool before servicing.

Laser!
This symbol inform of the risk of exposure to laser beam and light emitting devices (LEDs) from an electrical device. Eye protection per manufacturer notice shall review before servicing.

This symbol indicates general information about the product and the user guide.
This symbol also indicates detail information about the specific product configuration.

This symbol precedes helpful hints and tips for daily use.

For Your Safety

Your new Kontron product was developed and tested carefully to provide all features necessary to ensure its compliance with electrical safety requirements. It was also designed for a long fault-free life. However, the life expectancy of your product can be drastically reduced by improper treatment during unpacking and installation.
Therefore, in the interest of your own safety and of the correct operation of your new Kontron product, you are requested to conform with the following guidelines.

High Voltage Safety Instructions
As a precaution and in case of danger, the power connector must be easily accessible. The power connector is the product’s main disconnect device.

CAUTION
Warning
All operations on this product must be carried out by sufficiently skilled personnel only.

CAUTION
Electric Shock!
Before installing a non hot-swappable Kontron product into a system always ensure that your mains power is switched off. This also applies to the installation of piggybacks. Serious electrical shock hazards can exist during all installation, repair, and maintenance operations on this product. Therefore, always unplug the power cable and any other cables which provide external voltages before performing any work on this product.
Earth ground connection to vehicle’s chassis or a central grounding point shall remain connected. The earth ground cable shall be the last cable to be disconnected or the first cable to be connected when performing installation or removal procedures on this product.

Special Handling and Unpacking Instruction

NOTICE
ESD Sensitive Device!
Electronic boards and their components are sensitive to static electricity. Therefore, care must be taken during all handling operations and inspections of this product, in order to ensure product integrity at all times.

Do not handle this product out of its protective enclosure while it is not used for operational purposes unless it is otherwise protected.
Whenever possible, unpack or pack this product only at EOS/ESD safe work stations. Where a safe work station is not guaranteed, it is important for the user to be electrically discharged before touching the product with his/her hands or tools. This is most easily done by touching a metal part of your system housing.
It is particularly important to observe standard anti-static precautions when changing piggybacks, ROM devices, jumper settings etc. If the product contains batteries for RTC or memory backup, ensure that the product is not placed on conductive surfaces, including anti-static plastics or sponges. They can cause short circuits and damage the batteries or conductive circuits on the product.

Lithium Battery Precautions

If your product is equipped with a lithium battery, take the following precautions when replacing the battery.

CAUTION

Danger of explosion if the battery is replaced incorrectly.

• Replace only with same or equivalent battery type recommended by the manufacturer.
• Dispose of used batteries according to the manufacturer’s instructions.

General Instructions on Usage
In order to maintain Kontron’s product warranty, this product must not be altered or modified in any way. Changes or modifications to the product, that are not explicitly approved by Kontron and described in this user guide or received from Kontron Support as a special handling instruction, will void your warranty.
This product should only be installed in or connected to systems that fulfill all necessary technical and specific environmental requirements. This also applies to the operational temperature range of the specific board version that must not be exceeded. If batteries are present, their temperature restrictions must be taken into account.
In performing all necessary installation and application operations, only follow the instructions supplied by the present user guide.
Keep all the original packaging material for future storage or warranty shipments. If it is necessary to store or ship the product then re-pack it in the same manner as it was delivered.
Special care is necessary when handling or unpacking the product. See Special Handling and Unpacking Instruction.

Quality and Environmental Management
Kontron aims to deliver reliable high-end products designed and built for quality, and aims to complying with environmental laws, regulations, and other environmentally oriented requirements. For more information regarding Kontron’s quality and environmental responsibilities, visit http://www.kontron.com/about-kontron/corporateresponsibility/quality- management.

Disposal and Recycling
Kontron’s products are manufactured to satisfy environmental protection requirements where possible. Many of the components used are capable of being recycled. Final disposal of this product after its service life must be accomplished in accordance with applicable country, state, or local laws or regulations.

WEEE Compliance
The Waste Electrical and Electronic Equipment (WEEE) Directive aims to:

• Reduce waste arising from electrical and electronic equipment (EEE)
• Make producers of EEE responsible for the environmental impact of their products, especially when the product become waste
• Encourage separate collection and subsequent treatment, reuse, recovery, recycling and sound environmental disposal of EEE
• Improve the environmental performance of all those involved during the lifecycle of EEE

Environmental protection is a high priority with Kontron.
Kontron follows the WEEE directive
You are encouraged to return our products for proper disposal.

Introduction

With its FlatClient HYG Monitor series, Kontron offers high mechanical flexibility with respect to the design. It can be used as VESA 100 solution as well as a support-arm solution. The support-arm variant offers an IP69K protection, the VESA variant an IP67 protection. The housing is made from stainless steel with a smooth surface for easy cleaning.
The system is service-friendly for the user and is designed for a long life cycle thanks to carefully selected components from renowned manufacturers.

Scope of Delivery

This chapter describes the components that are delivered.
Please check that your delivery is complete and contains the items below (according to the ordered unit configuration). If you discover damaged or missing items, please contact your dealer.

Table 1: Scope of Delivery FlatClient/View HYG support-arm variant

| Qty| Part Number| Part Description
---|---|---|---
| 1| depending on configuration| FlatClient/View HYG support-arm variant

Table 2: Scope of Delivery FlatClient/View HYG VESA variant

| Qty| Part Number| Part Description
---|---|---|---
| 1| depending on configuration| FlatClient/View HYG support-arm variant

Accessories

This chapter describes the components that can be optionally ordered.
Table 3: FlatClient HYG Accessories

| Qty| Part Number| Part Description
---|---|---|---
| 1| 1066-7603| Dust CAP USB- IP67 protected
| 1| 1066-7601| External USB-A 3.0 IP67 protected cable, 2 m one side open
| 1| 1066-7604| Dust CAP Network
| 1| 1066-7661| External Network cable 2m
-M12-IP67
-RJ45 without IP protection
| 1| 1066-7665| external HDMI Cable one side IP67 protected
| 1| 1066-7666| Dust cover HDMI – IP67
| 1| 1067-0468| External USB-B 2.0 cable 2m
-USB-B IP67 protected
-USB-A without IP protected
| 1| 1066-7600| Power Cable M12 Vesa one side IP protected
| 1| ER40- 100009-01| Power Supply 24V 65W unit with wire end ferrules
| 1| EN05- 100009-01| Set Connection clamps
| 1| ER40- 100010-01| M12 Power Supply Bundle with PSU, power cable and clamps
(1066-7600, ER40-100009-01, EN05-100009-01)

3.1.1. Type Label and Product Identification
Product and Package Label, size 85 x 35mm, polyester matt silver.

NOTICE
Certifications such as UL or FCC can be requested optionally.

Product Description

4.1. Product Views

1. TFT Display with PCAP touch

2. RFID (optional)
   Figure 4: Rear View Arm Mount Version

3. Mounting arm (Rittal 6664.500)
   

4. 2x stub for optional connectors

5. 1x USB

6. VESA 100 (red circles, use M4 screws with a maximal penetration 8 mm and typical 1.3 Nm torque)

7. 1x LAN

8. Power Connector

9. Vent

4.2. Block Diagrams

Technical Data and Environmental Specification

Table 4: Technical Data FlatClient HYG

i5-7300U
Intel® Core™ i5-8365U
Memory| up to 4/8 GB DDR3 SO-DIMM| up to 4/8/16 GB DDR4 SO-DIMM
BIOS| AMI uEFI BIOS| AMI uEFI BIOS
Standard Interfaces| 1x GbE, 1x USB 3.0| 1x GbE, 1x USB 3.0
Hardware Monitor| Temperature, Voltages| Temperature, Voltages
Watchdog| Programmable WDT to generate System reset event| Programmable WDT to generate System reset event
Realtime Clock (RTC)| Processor integrated RTC| Processor integrated RTC
Wireless Interfaces| optional: RFID, WiFi| optional: RFID, WiFi
Power Supply| 12-30 VDC or PoE (optional), galvanic isolation (optional)| 12-30 VDC or PoE (optional), galvanic isolation (optional)
Imax| 4.2 A| 5 A
Cooling| Passive Cooling with heatsink plate| Passive Cooling with heatsink plate
Operating Temperature| 0°C – 50°C ambient| 0°C – 50°C ambient
Storage Temperature| -10°C – 60°C ambient| -10°C – 60°C ambient
OS Support| Intel® Pentium® Quad Core™ N4200: Windows 10 IoT, Linux| Intel® Core™ i5-6300U:
Windows 7, Windows 10 IoT, Linux
Intel® Pentium® Quad Core™ N4200, Intel® Core™ i5-7300U, Intel® Core™ i5-8365U: Windows 10 IoT, Linux
Options| high brightness display other display sizes and resolutions other Intel® CPUs/Platforms on request 4 – 8 GB RAM
32 – 512 GB mSATA SSD
2x COM (RS232, RS422, RS485)
Fieldbus (e.g. CAN, Profibus, …)| high brightness display other display sizes and resolutions other Intel® CPUs/Platforms on request 4 – 16 GB RAM 32 – 1024 GB mSATA SSD 2x COM (RS232, RS422, RS485)
Fieldbus (e.g. CAN, Profibus, …)
Front Options| Protection glass/glass with PCAP/PMMA glass/PMMA with PCAP

Table 5: Dimensions FlatClient HYG

Table 6: Environmental Specifications

System VESA mount: IP67 ISO 20653
EMC| EN55032 class B
Shock DIN EN 60068-2-27| Operating Shock: 15 G, 11 ms duration, half-sinus
Storage Shock: 30 G, 11 ms duration, half-sinus
Vibration DIN EN 60068-2-6| Operating Vibration: 5 – 500 Hz: 1.0 G/3axis
Storage Vibration: 5 – 500 Hz: 2.0 G/3axis
Low Voltage Directive (Electrical Safety)| 2014/35/EU
EMC Directive| 2004/30/EU
RoHS II Directives| E2011/65/EU
MTBF| > 50000 h
Waste Electrical and Electronic Equipment (WEEE)| 2002/19/EC

NOTICE
FlatClient HYG is intended for indoor use only. To avoid product damage do not use in a sheltered outdoor, outdoor or sunlit environment.
Observe that the product is not exposed to direct sunlight (UV radiation):

• Prolonged exposure shortens field life and voids the warranty
• Short exposure may lead to higher temperatures inside the product and cause permanent damage
• Direct exposure accelerates long-term aging

For intend use in an outdoor environment or a sunlit environment, contact your Kontron representative.

Order Information

1. Internal Code (Standard FlatClient)

2. YY: CPU
   Y8 = Intel® Pentium® Quad Core™
   YD = Intel® Core™ i5-6300U
   XD = Intel® Core™ i5-7300U
   WD = Intel® Core™ i5-8365U

3. Y: Touch Technology:
   3 = with protection glass and stainless steel front
   5 = with Touch PCAP and stainless steel front
   C = with PMMA and stainless steel front
   D = with Touch PCAP PMMA and stainless steel front

4. Y: Mounting Variant:
   8 = HYG Monitor M12 Variant
   9 = HYG Monitor Swivel Variant

5. Options: counted on demand, possible options are:
   4/8/16 GB RAM
   SSD 32 GB – 64 GB – 128 GB – 256 GB – 512 GB
   WiFi
   RFID

6. Internal Code (Revision)

Mechanical Specification

7.1. 21.5“ VESA Variant

7.2. 21.5“ Arm Mount Variant

Connectors

8.1. External Connectors
8.1.1. External Connectors for Arm Mount Variant
The support arm variant comes with included cables. Number, length and Type depends on the system configuration.
Power is always required, LAN and USB in most cases.

8.1.1.1. Power Connector Cable

NOTICE
Standard cable length is 2.75 m.

Table 7: Power Connector Cable with wire end ferrules

8.1.1.2. LAN-Connector
Figure 8: LAN-Connector Cable

Table 8: LAN-Connector Cable

8.1.2. USB 3.0 Type-A Socket
This Socket provides a USB 3.0 connection (downstream). The maximum allowed current per channel is 900 mA. They are connected to CPU board with a cable.

Figure 9: USB 3.0 Type-A Connector

Table 9: Pinout USB 3.0

8.1.3. External Connectors for VESA Mount Variant
8.1.3.1. Power male Connector M12 A-coded and IP67 Protected

Figure 10: M12 A-coded Power Connector

Table 10: Pinout M12 A-coded Power Connector

All wires must be connected.

8.1.3.2. USB 3.0 Connector IP67 Protected
This connector is IP67 protected and provides a USB 3.0 connection (downstream). The maximum allowed current per channel is 900 mA. They are connected to CPU board with a cable.

Figure 11: USB 3.0 Connector IP67 Protected

Table 11: USB 3.0 Connector IP67 Protected

The shield is connected to the cage

8.1.3.3. M12 X-Coded LAN–Connector IP67 Protected
This female M12 X-coded Ethernet connector is IP67 protected and provides Gigabit Ethernet connection.

Figure 12: M12 X-coded LAN Connector

Table 12: M12 X-coded LAN Connector

8.2. RFID (Optional)

Figure 13: Screen with optional RFID function

The RFID reader is recognized and addressed as a Virtual COM port.
A tag can be read e.g. with a command in the terminal:

Installation and Start

9.1. Startup Procedure
To activate your FlatClient Panel PC connect the power supply to power connector on the FlatClient back side.
Alternative use the mating power connector for connecting your power cable.

Don´t hesitate to ask for support:
e-mail: support@kontron.com
Phone: +49 (0)89 37 00 58 – 0
****All essential drivers you´ll find onwww.kontron.com

Technical Support

For technical support, please contact Kontron http://www.kontron.com/support
To request support via e-mail, report documentation errors, or general customer feedback, use Kontron’s Contact
Support form by visiting: http://www.kontron.com/about-kontron/company- overview/contact-us/forms/contact-support.
In case the request form does not work or you do not get a response within 48 hours, follow up with support@kontron.com
Make sure you have the following product identification information on hand when you call:

• Product name,
• Product Model number
• Serial number (SN) of the unit

The serial number can be found on the type label, placed on the rear side of the system.

Be ready to explain the nature of your problem to the service technician.

10.1. Warranty
Due to their limited service life, parts which by their nature are subject to a particularly high degree of wear (wearing parts) are excluded from the warranty beyond that provided by law. This applies to the CMOS battery, for example.

**** There is a protection label on your FlatClient Monitor.
If the product is opened, the warranty is lost!

10.2. Returning Defective Merchandise
All equipment returned to Kontron must have a Return Material Authorization (RMA) number assigned exclusively by Kontron. Kontron cannot be held responsible for any loss or damage caused to the equipment received without an RMA number. The Buyer accepts responsibility for all freight charges for the return of goods to Kontron’s designated facility. Kontron will pay return freight charges back to the Buyer’s location in the event that the equipment is repaired or replaced within the warranty period stipulated herewith.
Please follow these steps before returning any product to Kontron.

**** Visit the RMA Information website: http://www.kontron.com/support-and- services/support/rma-information

Download the RMA Request sheet for Kontron Europe GmbH – Augsburg and fill out the form. Take care to include a short detailed description of the observed problem or failure and to include the product identification (product name, material number and serial-number). If more than one product is sent in a delivery. Fill out the above information in the RMA Request form for each product.

1. Send the completed RMA-sheet to the given fax- or email-address at Kontron Europe GmbH. Kontron Europe GmbH will provide an RMA-Number within one business day.

2. The goods for repair shall be packed properly for shipping, considering shock- and ESD-protection.
   **** Goods returned to Kontron Europe GmbH in non proper packaging will be considered as customer caused faults and cannot be accepted as warranty repairs.

3. Add the RMA-sheet to the relevant delivery address and include the RMA-No into shipping paperwork.
   Sent the product to the following delivery address:
   Kontron Europe GmbH
   RMA Support
   Lise-Meitner-Str. 3-5
   86156 Augsburg
   Germany
   Phone: +49 (0) 821 4086-0
   Fax: +49 (0) 821 4086 111
   Email: service@kontron.com

4. After Kontron Europe GmbH receives the product, a confirmation of the order is sent via email to the address named on the RMA sheet. This order number is your RMA number.

Appendix A: List of Acronyms

About Kontron – Member of the S &T Group
Kontron is a global leader in embedded computing technology (ECT). As a part of technology group S&T, Kontron offers a combined portfolio of secure hardware, middleware and services for Internet of Things (IoT) and Industry 4.0 applications. With its standard products and tailor-made solutions based on highly reliable state-of-the-art embedded technologies, Kontron provides secure and innovative applications for a variety of industries. As a result, customers benefit from accelerated time-to-market, reduced total cost of ownership, product longevity and the best fully integrated applications overall.
For more information, please visit: http://www.kontron.com/

GLOBAL HEADQUARTERS
Kontron Europe GmbH
Gutenbergstraße 2
85737 Ismaning
Germany
Tel.: + 49 821 4086-0
Fax: + 49 821 4086-111
info@kontron.com
www.kontron.com

References

• Kontron | Smart IoT Solutions
• Kontron | Smart IoT Solutions
• Contact us | Kontron Embedded Computers
• Quality Management | Kontron Embedded Computers
• Terms and Conditions| Kontron Embedded Computers
• Manual-Hub.com – Free PDF manuals!

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