Hisense 60H6408 4K UHD HDR Smart TV User Guide

60H6408 4K UHD
HDR Smart TV
User Guide

60H6408 4K UHD HDR Smart TV

49H6E
60H6E
49H6E1
60H6E1
49H6020E
60H6020E
49H6030E
60H6030E
49H6040E
60H6040E| 49H6050E
60H6050E
49H6070E
60H6070E
49H6080E
60H6080E
60EU6070
49H6508
49H7508
60H6408
60H7408
---|---

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For detailed instructions and feature descriptions, access the full User Manual online.
Before using the TV, please read this guide carefully and keep it for future reference.

© 2018 Hisense Company Ltd. All Rights Reserved.
All material in this Quick Start Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:

USA: Hisense USA Corporation
7310 McGinnis Ferry Road
Suwanee, GA 30024

CANADA: Hisense Canada Co., Ltd
2283 Argentia Road, Unit 16
Mississauga, ON, Canada
L5N 522

MEXICO: Hisense Mexico S. de R.L. de C.V.
Blvd. Miguel de Cervantes Saavedra No 301
Torre Norte Piso 2, Col. Ampliacién Granada
Miguel Hidalgo, Ciudad de México, C.P. 11520

Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.

Register Your TV!

Congratulations on the purchase of your new TV! This Quick Start Guide will walk you through a few easy steps to set up your TV. For detailed instructions, access the User Manual on the support pages listed below.
Because we value your business, we want to keep you in the know of ‘all things Hisense’. Using your mobile phone, scan the Registration page QR code to register your TV. Depending on the make and model of your phone, you may need to download a QR code scanning app.

Country| Customer Care Center| Hisense Support Page| REGISTER YOUR TV
---|---|---|---
U.S.A| • Phone: 1-888-935-8880
• Hours of Operation:
Monday – Friday: 9 AM to 9 PM EST Saturday – Sunday: 9 AM to 6 PM EST
• Service Email: Service@hisense-usa.com| http://www.hisense-usa.com/support/| https://www.hisenseusa.com/support/register
CANADA| • Phone: 1-855-344-7367
• Hours of Operation:
Monday – Friday: 8 AM to 8 PM EST
• Service Email: canadasupport@hisense.com| http://www .hisense-canada.com/support/| http://www.hisensecanada.com/support/productReg.asp
MEXICO| • Phone: 01-800-008 8880
• Hours of Operation:Monday – Friday 9:00-18:00
• Service Email: servicio@hisense.com.mx|

https://hisense.com.mx/support/
*Scan to download user manual

| https://hisense.com.mx/productregistration/

Disclaimer: This Quick Start Guide is intended as a general guideline to help you set up your TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.

Packaged Contents

Your package in which you purchased your new TV contains the following items:

• 2 AAA batteries
• 2 legs that form the TV stand
• Quick Start Guide
• Important Safety Information and Warranty Card
• Remote Control
• 4 screws (ST4x20F) (49″)
• 4 screws (M4x12) (60″)
• Power Cord

IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.

• Please check foam for accessories before discarding.

Required tools and devices

• Wireless router (not included) for Internet connectivity
• Phillips screwdriver (not included) to secure the TV stand
• HDMI and other types of cables (not included) to connect external devices to the TV
• Wall mount bracket (not included) if you prefer to mount the TV to the wall

Buttons and Ports on the TV

STEP 1. Attach the TV Stand or Wall Mount Bracket (not included)

Attach the TV Stand (For steps to attach the wall mount see page 7)
CAUTION:

• Be sure to disconnect the A/C power cord before installing a stand or Wall-Mount brackets.
• The LED display is very fragile and must be protected at all times when installing the legs that form the stand. Be sure to protect the TV screen from getting scratched or damaged by any hard objects. In addition, DO NOT exert pressure on the front of the TV at any time because it could crack.

Follow the illustrations and instructions below to complete the installation steps:

for 60″

1. Carefully place your TV face-down on a soft, flat surface to prevent the TV from being damaged or the screen from getting scratched.
2. Remove the 2 legs (that form the stand) from the accessory bag and then insert them into the bottom slots of the TV.
3. Secure the legs to the TV with the 4 screws in the accessory bag.

for 49″

1. Carefully place your TV face-down on a soft, flat surface to prevent the TV from being damaged or the screen from getting scratched.
2. Remove the 2 legs (that form the stand) from the accessory bag and then insert them into the bottom slots of the TV.
3. Secure the legs to the TV with the 4 screws in the accessory bag.

Attach the Wall Mount Bracket (not included)
Before you begin the third-party manufacturer instructions, be sure to do the following things:

1. Place the TV face down on a clean, safe and cushioned surface.
2. Remove the TV stand if you already attached it.
3. Place the spacers (not included) in the corresponding bracket holes.

CAUTION:

• When you attach the mount, be sure to use the spacers (provided by the third-party manufacturer) between the TV and the bracket.
• To prevent internal damage to the TV and ensure it is mounted securely, be sure to use fixing screws (not provided) that are 9.5 – 11.5 mm in length when measured from the attaching surface of the mounting hook.

Wall mount hole pattern VESA (mm)| 200 x 200 (49″)
400 x 200 (60″)
---|---
Wall mount screw size (mm)| M6

Follow instructions provided with the Wall mount bracket.

• To complete the installation, please contact the wall-mount manufacturer or the retailer from which you purchased the TV.
• The selected screws are 9.5 – 11.5 mm in length when measured from the attaching surface of the rear cover.

NOTE: The diameter and length of the screws differ depending on the Wall- mount bracket model.

STEP 2. Connect Devices to your TV

Check to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect the quality of the picture image and color.

STEP 3. Establish a Network Connection

1. Press the [ ] button on the remote control, press[ V ] button to select Settings and then press [OK] to enter the Settings menu.
2. Select Network → Network Configuration.

Establish a wired network connection

Automatically obtain an IP address

1. Select Wired LAN. The TV will automatically obtain an IP address and connect to the network.
   NOTE: The default option of IP Settings Mode is DHCP.

2. If the connection fails then “Disconnected” will display for the Ethernet status. Retry or enter the IP Settings, select Manual to input the information again.

Manually enter the IP Settings

1. Select Manual.
2. Enter the IP Address, Netmask, Gateway, DNS Server 1 and DNS Server 2 in the menu. Next, select Connect.

Establish a wireless network connection

The TV can directly receive network signals via wireless router

1. Select Wireless. The list of networks will be displayed automatically.
2. Select a wireless network from the list, input the password and select Connect.
3. If the network connection does not appear in the list, select Refresh to refresh the list or select Add to manually enter SSID and Security mode selection

Close the network connection
Select Off. The network connection will close.

Buttons on your TV remote

—
(Red / Green / Yellow / Blue)| Special function buttons
TV| Live TV
| The button for the Quick setup menu
∧/∨/</>| D-pad (up/down/left/right navigation buttons)
OK| Confirmation button
BACK| Return to the previous place in the menu or app
EXIT| Exit the application
| Display the Home screen
| Volume (up/down)
+ VOL —
| Channel (up/down)
+ CH —
| Mute and restore sound
MTS| Set the audio language(MTS)
| Media content control function buttons
NRT| Choose to leave the Video description feature On or Off
APPS| All Apps

NOTE: The buttons that appear on your remote may differ from the descriptions that we’ve provided for context.

STEP 4. Begin Using your Remote

1. Slide the back cover to open the battery compartment of the remote control.
2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and ( – ) ends indicated in the battery compartment.
3. Replace the battery compartment cover.

Important Information about the remote and batteries:
Discard batteries a designated disposal area. Do not throw them into a fire.
Remove old batteries immediately to prevent them from leaking into the battery compartment.
If you do not intend to use the remote control for a long time, then remove the batteries.
Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals touch your skin then wash it immediately.
Do not mix old and new batteries.
Do not mix alkaline, standard (carbon-zinc) or rechargeable (NiCd, NiMH, etc.) batteries.
Do not continue using the remote if it gets warm or hot.
Call our Support Center immediately on the support website.

Remote Control Range Information

• The remote control can work at a distance of up to 26 feet in front of the TV set.
• It can work at a 30 degree horizontal or vertical angle.

Program Your Universal Cable or Satellite Remote Control to Operate Your New Television (only for USA)

If you would like to program your other household remote controls to your new television, please refer to the User’s Manual supplied by your Cable or Satellite provider. The Cable or Satellite providers’ User’s Manuals should include instructions on how to program their remote to your television.

Alist of codes for the most common Cable and Satellite providers are listed below. Use the code that is associated with your Cable or Satellite provider (if applicable).

DIRECTV ……0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 12183
Time Warner Cable ……386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463
Comcast ……178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963, 12002
Cox Communications …..0178, 10178, 1326, 1463
Dish Network ……505, 627, 538, 720, 659
If the code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the instructions to program your remote, call your local Cable or Satellite provider’s customer service center.

If your Cable or Satellite provider does not have a code available, please contact us at one of the phone numbers on Page 1.

Using Your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal’ Remote
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal Remote’, then visit the Support page to view a list of the codes.

STEP 5. Power on the TV
Plug the power cord into a power outlet.

Press the Power button on the remote to turn on the TV. A splash screen that shows the logo appears. Next, the First-Time Setup Menu begins by prompting you to choose your Language, Region, and Time Zone.

STEP 6. Complete the First-Time Setup Menu
After the splash screen that shows the logo appears, begin the firsttime setup menu.

Language, Region and Time Zone E68
End User License Agreement| ● Choose Agree or Decline, then select Continue icon and press [OK].
Usage Mode| ● Select Home Mode (which appears by default)
● Note: Store Mode and Store Mode(Video Demo Only) should only be selected by Retailers who plan to demonstrate the TV.
Network Connection| ● If your TV does not automatically detect an
Ethernet connection, then use a wireless network. Select your network from the list that displays, input the password. Also you can add a hidden network.
Product  Registration| ● Registering helps keep your product humming with software updates, product support and our warranty.
Last step of TV setup| ● You are at the last step of TV setup. If you have not connected network, you can selec ‘Set up network’ or ‘Use without network’. If you have connected network,Congratulations! You have completed TV setup. Start to use.

STEP 7. Begin to Enjoy your TV

Your Smart TV is easy to use and brag-worthy!
Now that you’ve completed the first-time setup menu, the Home screen is your starting point for navigating the TV. Gone are the days when your TV only provides one way for you to be entertained. This showpiece provides you the convenience of watching a program on a live channel, accessing Video on Demand to watch a movie and many other entertainment options. Using your remote, press the Home button to begin enjoying your TV.

Text-to-Speech(TTS) and Video Description functionalities on TV

Text-to-Speech (TTS) and Video Description can help you to navigate the menus on the screen and hear an audio description of relevant programs.
Text-to-Speech can convert written text into voice text to help visually impaired people listen to the information they are unable to read.
In addition, the Video Description has an audio narration added to certain programs that will describe the main visual elements which visually impaired users may not be able to see.

Follow the steps below to enable the functions:

1. Press the image of the speech button to access the Menu.
2. Next, select Settings to enter the Settings Menu.
3. Select Accessibility > Menu Audio or Video Description to turn the Menu Audio or Video Description ‘On’ or ‘Off’.

When Menu Audio is turned On, then the contents of each menu displayed can be broadcasted out.
When Video Description is turned On, then you can hear the introduction of relevant programs.

https://www.hisense-usa.com/text-to-speech-and-video-description- functionalities-on-tv

Disclaimer: Subscriptions or other payments may be required to access content through some applications. Some or all of the included or downloaded application services in this Hisense device may not function depending on the Internet connection, local limitations of included applications or other reasons outside of Hisense’s control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such Disclaimer without any claim on Hisense at any time.

Product Specifications

Model Name| 49H6E / 49H6E1 / 49H6020E / 49H6030E / 49H6040E / 49H6050E / 49H6070E / 49H6080E / 49H6508 / 49H7508| 60H6E / 60H6E1 / 60H6020E / 60H6030E / 60H6040E / 60H6050E / 60H6070E / 60H6080E / 60EU6070 / 60H6408 / 60H7408
---|---|---
Dimension
(w × H × D)| Without Stand| 43.6 x 25.4 x 3.3 inches (1 107 x 646 x 84 mm)| 53.3 x 30.8 x 3.1 inches (1 354 x 782 x 80 mm)
With Stand| 43.6 x 27.3 x 9.6 inches
(1 107 x 693 x 243 mm)| 53.3 x 33.7 x 11.5 inches (1 354 x 856 x 291 mm)
Weight| Without Stand| 28.2 lbs (12.8 kg)| 43.2 lbs (19.6 kg)
With Stand| 28.7 lbs (13.0 kg)| 44.8 lbs (20.3 kg)
Active Screen Size (Diagonal)| 48.5 inches| 59.5 inches
Screen Resolution| 3 840 x 2 160
Audio Power| 8 W + 8 W| 10 W+ 10 W
Power consumption| 110 W| 160 W
Power Supply| 120 V ∼ 60 Hz
Picture Quality| Screen resolution: 3 840 x 2 160, UHD Upscaler
HDMI Input| RGB / 60 Hz (640×480, 800×600, 1 024×768), YUV / 60 Hz (480i, 480p, 720p, 1 080i, 1 080p)
3 840×2 160/60Hz, 3 840×2 160/24Hz, 3 840×2 160/25Hz, 3 840×2 160/30Hz
Receiving systems| Analog| NTSC
Digital| ATSC / QAM
Ports| 3 HDMI ports, 1 USB port, 1 LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Earphone Audio Output, 1 RCA Composite Video Input , 1 left/right Audio Input for Composite, 1 RCA Component Video Input

Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or otherwise. HDR viewing experience will vary by model, content availability and Internet connection.

Quick Problem-Solving Tips

When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact us at one of the phone numbers on Page 1.

outlet.
• Press the Power button on the remote control to activate the unit from ‘Standby’ mode.
• Check to see if the LED light is on or not. If it is, then the TV is receiving power.
I have connected an external source to my TV and I get no picture and/or sound.| • Check for the correct output connection on the external source and for the correct input connection on the TV.
• Make sure you have made the correct selection for the input mode for the incoming signal.
When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?| • Yes, this is normal. The TV is initializing and searching for previous setting information.
The picture is normal but there is no sound| • Check the volume settings.
• Check if ‘Mute’ mode is set to On.
Sound but no picture or black and
and
white picture| If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
• Check that the Color is set to 50 or higher.
• Try different TV channels.
The sound and/or picture is distorted or appears wavy| • An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away from the TV.
• Insert the power plug of the TV set into another power outlet.
The sound and picture is blurry or cuts out| • If using an external antenna, check the direction, position and connection of the antenna.
• Adjust the direction of your antenna or reset or fine tune the channel.
A horizontal or vertical stripe appears on the picture and/or the picture is shaking| • Check if there is an appliance or electric tool nearby that is causing interference.
The plastic cabinet makes a “clicking” type of sound| • The ‘click’ sound can occur when the temperature of the television changes. This change causes the television cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.
The remote control does not work| • Confirm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.

Certification and Compliance

FCC Notice
This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the device and receiver.
• Connect the device into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
The Wi-Fi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS Licensing Limited DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS TruSurround is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.

©2018. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners.

ES-G174868-1

References

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