Sandia Products 80-2500-H Carpet Extractor Instruction Manual

June 16, 2024
Sandia Products

Sandia Products 80-2500-H Carpet Extractor

Product Information

Specifications:

  • Limited Warranty: Lifetime Warranty on Body, 2 years on Vacuum Motors, 1-Year on 500 PSI Pump, 90-Days on Tools and Accessories
  • Labor: Provided by authorized service centers only
  • Normal Wear Items Warranty: Ninety (90) days from the purchase date for manufacturing defects
  • Voided Warranties: Machine serviced by unauthorized provider, mechanical modifications, operation when not operating properly, misuse or abuse
  • Warranty Start Date: Purchase date by the original purchaser from Sandia Products or ninety (90) days after the inventory stocking date at the distributor’s warehouse

Product Usage Instructions

Activating Your Warranty:
To activate your warranty, please register your machine either by completing and returning the Machine Registration Card immediately at the time of purchase or by registering online at www.sandiaplastics.com/registration.aspx.

Safety, Operation, and Maintenance:
Please read the Safety, Operation, and Maintenance Manual with Parts List before using the product. This manual contains important information and safety instructions for your reference.

Machine Features and Benefits:
To learn more about the machine’s features and benefits, you can watch the Machine Features and Benefits videos available at www.sandiaplastics.com/featuresVideos.aspx.

Machine Training:
If you need assistance with machine training, you can watch the
Machine Training videos at www.sandiaplastics.com/equipmentVideos.aspx.

Questions or Comments:
If you have any questions or comments, you can contact Ultimate Solutions Corporate Offices at the following:

FAQ

  • Q: How long is the warranty for the body of the product?
    A: The body of the product is covered by a lifetime warranty.

  • Q: What is the warranty period for the vacuum motors?
    A: The vacuum motors are covered by a 2-year warranty.

  • Q: Is labor included in the warranty?
    A: Labor is only provided by authorized service centers.

  • Q: What items are covered by a 90-day warranty for manufacturing defects?
    A: Normal wear items such as capacitors, cords, finishes, or switches are covered by a 90-day warranty for manufacturing defects.

  • Q: What voids the warranties for motors and associated components?
    A: The warranties for motors and associated components are voided if the machine is serviced by anyone other than an authorized service provider if the machine is mechanically modified if the machine is operated when not operating properly, or if the machine is misused or abused.

Dear Valued Client,
Congratulations on the purchase of your 12-Gallon Carpet Extractor! The world of carpet cleaning is becoming more high-tech and competitive and we strive to provide you with the most innovative products. Our Carpet Extractor is yet another example of this, bringing a new dimension to restoration and carpet cleaning. Please review this manual, paying careful attention to the Safety Instructions Section. Keep in mind that any unnecessary damage, neglect or abuse of this machine will void your warranty. You can be confident that simple maintenance will ensure that your Carpet Extractor provides quality performance for many years to come. If warranty questions arise, please consult your manual or contact your distributor. Should you have any questions regarding maintenance, replacing parts or ordering parts, please call an authorized distributor. Before you begin using your Carpet Extractor, thoroughly review the Owner’s Manual.
Again, congratulations on the purchase of your 12-Gallon Carpet Extractor!

Equipment Videos
Machine Training: www.sandiaplastics.com/equipmentVideos.aspx
Machine Features and Benefits: www.sandiaplastics.com/featuresVideos.aspx

Questions or Comments?
Phone: 714-901-8400
Toll Free: 800-983-5834
Fax: 714-901-8404

Ultimate Solutions Corporate Offices:
15571 Container Lane, Huntington Beach, CA 92649
Visit our website at: www.sandiaplastics.com
Register your machine online at: www.sandiaplastics.com/registration.aspx
(2) Sniper 12-gallon, 500 PSI Carpet Extractor

ACTIVATE YOUR WARRANTY!
Please take a moment to register your machine. Fill out the
information below and mail it back to Sandia Products immediately.
The warranty starts on the purchase date by the original purchaser subject to proof of purchase. This Machine Registration Card must be completed and returned immediately at the time of purchase. If proof of purchase cannot be identified, the warranty start date is ninety (90) days after the inventory stocking date at the distributor’s warehouse.
Your machine may also be registered online at: www.sandiaplastics.com/registration.aspx

Mail to:
Ultimate Solutions Corporate Offices
15571 Container Lane
Huntington Beach, CA 92649
See the reverse side for Warranty Information.
Make a copy of this card for future reference.
Copyright © 2016 Ultimate Solutions | Sandia Products. All Rights Reserved.

Sniper 12-gallon Carpet Extractor

Please fill out the following information:

www.sandiaplastics.com
www.mercuryfloormachines.com
www.ultimatesolutionsinc.net

New Equipment Warranty

Lifetime on body, 2 years on vacuum motors, 1 year on 500 PSI pump and all electrical components, 90 days on tools and accessories.

Warranty Policy
All equipment is inspected and tested before shipping from the manufacturer. All parts are warranted to be new and free from defects in workmanship and material, under normal use to the original retail purchaser. This warranty limits the manufacturer’s liability for defects in workmanship or materials for the replacement of defective parts only. The manufacturer accepts no liability for incidental or consequential damages arisen from the use of any equipment, defective or not. This warranty is instead of all expressed or implied warranties and is extended only to the original retail purchaser. Manufacturer sales and service representatives are not authorized to waive or alter the terms of this warranty, or to increase the obligations of the manufacturer under the warranty. Parts replaced or repaired under this warranty are warranted for the remainder of the original warranty period. Labor is only provided by authorized service centers. If an authorized service center is not near you, it is the purchaser’s responsibility to take their machine to an authorized service center. The manufacturer covers up to one (1) year (365 days) of service labor at the manufacturer’s calculated hourly labor rate/repair time when performed by a manufacturer-authorized service provider. Ultimately, labor reimbursement costs are at the discretion of the manufacturer. At no time is the manufacturer responsible for travel time to complete on-call repairs. After one (1) year, the original retail purchaser is responsible for all labor costs with no manufacturer reimbursement.

The original purchaser must contact the manufacturer to follow the correct RMA/warranty procedures. They must include a copy of the RMA Sheet enclosed in the box with the returned item. No returns shall be authorized unless the proper RMA procedures are followed. It is the responsibility of the distributor to repair the client’s equipment as soon as possible. The manufacturer charges a 25% restocking fee for any items that are being returned to stock. Items must be new, unused, free of damage and are only good for up to 30 days. After 30 days, the manufacturer does not accept the return of any items for a store credit. Authorized warranty replacement parts need to come directly from the manufacturer. Any use of any other parts will void the warranty. The manufacturer does not reimburse for parts used by client that were not supplied directly for the machine under warranty. The client must contact the manufacturer before working on or changing out of any parts, etc. The manufacturer must issue an RMA Sheet containing approved labor time and replacement parts. Do not send parts or equipment back to the manufacturer without an RMA Number and approval. No labor will be paid for, nor parts cost paid for or reimbursed, that have not previously been approved by the manufacturer. All warranty work must be approved and authorized to qualify, and appropriate warranty procedures must be followed. The warranty starts on the purchase date by the original purchaser from an authorized distributor, subject to proof of purchase. The Machine Registration Form must be completed and sent to the original manufacturer at the time of purchase. If proof of purchase cannot be identified, the warranty start date is ninety (90) days after the date of sale to an authorized distributor.
Activate your Warranty: www.sandiaplastics.com/registration.aspx

Returned Material Authorization (RMA) Policy
The original purchaser (distributor/service center) must contact the manufacturer to follow the correct RMA/warranty procedures. Must include a copy of the RMA Sheet enclosed in the box with the returned item. No returns shall be authorized unless proper RMA procedures are followed. It is the responsibility of the distributor to repair the client’s equipment as soon as possible. Labor is only provided by authorized service centers. If an authorized service center is not near you, it is the purchaser’s responsibility to take their machine to an authorized service center. The client must contact the distributor before working on or changing out any parts, etc. Manufacturers must issue an RMA Sheet containing approved labor time and replacement parts. Do not send parts or equipment back to the manufacturer without an RMA number and approval. No labor will be paid for, nor part costs paid for or reimbursed that have not been previously approved by the manufacturer. All warranty work must be approved and authorized to qualify and appropriate warranty procedures must be followed.

Safety Instructions

READ THIS MANUAL BEFORE OPERATING MACHINERY. KNOW THE PROPER SET-UP, OPERATION, CORRECT APPLICATIONS, AND THE LIMITATIONS OF THIS EQUIPMENT BEFORE USE.

  • This carpet extractor will afford you many years of trouble-free operating satisfaction, provided it is given the proper care. All parts have passed rigid quality control standards throughout the assembly process. Before packaging, your carpet extractor was again inspected for assurance of flawless operation.
  • This machine is protectively packed to prevent damage in shipment. We recommend that upon delivery, unpack the unit and inspect it for any possible damage. Only a visual inspection will reveal damage that may have occurred.
  • If damage is discovered, immediately notify the transportation company that delivered your equipment. As a shipper, we are unable to report any damage claim. You must originate any claim within five (5) days.
  • This manual is for your protection and information. Please read carefully since failure to follow precautions could result in discomfort or injury.

Reduce the Risk of Fire, Electric Shock or Injury

  • Use only as described in this safety operating manual. Use only the manufacturer’s recommended attachments, accessories, replacement parts, and filters. Replace damaged or worn parts immediately with genuine, original equipment parts to maintain safety and to protect your limited warranty.

  • Always turn OFF the carpet extractor before connecting, disconnecting or working on the machine. This equipment must be connected to a properly grounded outlet only (see grounding instructions). Two (2) 25-foot, 12/3-gauge safety power cords are provided with this unit (dependent on the model) and MUST be used with this unit to ensure grounding protection. Turn off all controls before unplugging. Make sure the on/off switch is in the off position. This is not a toy. Close attention is necessary when used around or near children. Use extra care when cleaning on stairs.

  • DO NOT leave the carpet extractor when plugged in. Unplug it from the outlet when not in use and before servicing.

  • DO NOT use this carpet extractor with a damaged cord or plug. If the equipment is not working as it should because it has been dropped, damaged, left outdoors, etc., contact an authorized service center.

  • DO NOT unplug the carpet extractor by pulling the cord. To unplug, grasp the plug, not the cord. DO NOT pull the unit by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heated surfaces. Lift using only the appropriate handles.

  • DO NOT overstretch the safety power cord between the equipment and the electrical outlet in the wall.

  • DO NOT tie an extension cord to the pigtail cord. This will damage the cord and will VOID your warranty.

  • DO NOT handle the plug of the vacuum with wet hands.

  • DO NOT move the machine up or down stairs with fluid in the machine.

  • DO NOT pick up anything that is burning or smoking such as cigarettes, matches or hot ashes.

  • DO NOT use the machine to pick up flammable or combustible liquids such as gasoline or use in areas where they may be present.

  • DO NOT use where oxygen or anesthetics are used.

  • DO NOT put objects into openings or use with any openings blocked. Keep free
    of dust, lint, hair, and anything that may reduce airflow. Keep hair, loose clothing, fingers, and all body parts away from openings and moving parts to ensure safe operation.

  • DO NOT use if any hoses or nozzles are damaged, cut or punctured.

  • DO NOT expose to rain or use on wet surfaces, to avoid electric shock. Store indoors.

  • DO NOT leave the machine outdoors, in extreme heat or cold. Harsh weather elements will damage components and void warranty.

  • DO NOT lubricate the motor. If the motor is lubricated, this will VOID your warranty.

Grounding Instructions

DANGER : IMPROPER INSTALLATION OF THE GROUNDING PLUG CAN RESULT IN A RISK OF ELECTRIC SHOCK!

  • This product must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire with an appropriate grounding plug. The plug must be plugged into an outlet that is installed properly and grounded per all local codes and ordinances.
  • Check with a qualified electrician or serviceman if the grounding instructions are not completely understood, or if in doubt as to whether the product is grounded properly. DO NOT modify the plug provided. If it will not fit into the outlet, have a proper outlet installed by a qualified electrician.
  • This electric equipment is for use on a normal 120 volt circuit. It has a grounded plug that looks like the plug illustrated in (Fig A). The use of a temporary adaptor is NOT recommended.
    NOTE : In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.

Care of your Carpet Extractor

Treat your machine as you would any other high-grade, precision-made product. Dropping, unreasonable bumping across thresholds and other misuses may result in a damaged unit which will not be covered under warranty.
After each use, wipe the extractor body, accessories, and power cord with a slightly damp cloth. When not in use, remove the power cord and hoses. Stored in a dry area.

Set-Up and Operation

DO NOT USE ON WET SURFACES. DO NOT EXPOSE TO RAIN. STORE INDOORS.
All carpet extractors, no matter what the time of year, are shipped with antifreeze in the solution lines. Prior to first use, fill the tank with one quart of warm water. Attach the hose and using the hand tool wand, flush out the system by spraying the one quart of water through the pump.

  • Attach the 1-1/2 inch vacuum hose and the brass quick disconnect.

  • Fill the recovery tank with warm water (less than 100 degrees Fahrenheit). Fill to approximately 4 inches from the top. Pre-spray a liquid detergent made for carpet cleaning or upholstery on the carpet and agitate the carpet. Next, use clean water from the solution tank to extract – this procedure is highly recommended.
    Note : read and mix your pre-spray solution to the dilution ratios as directed.

  • Be sure to replace any filters into the machine before use.

  • DO NOT use citrus acid, butanol or harsh degreasers inside the machine.

  • DO NOT use powdered detergents in this machine – will VOID warranty.

Attach the Power Cord
The machines comes with two (2) 25-foot, 12/3-gauge safety power cords.

  • Locate the pigtail on the back of the machine’s base.
  • Plug the lighted end of the power cord into the pigtail.
  • Plug the cord into a 20 AMP grounded wall outlet.

20 AMP circuits are normally found in kitchens and bathrooms. Never remove the ground prong from the plug. If a circuit breaker trips during operation, turn the machine off, reset the breaker move the electrical cord to a different outlet, and resume operation.

Vacuum System
The extractor uses a dual vacuum motor system that provides outstanding water lift and airflow.
Vacuum Float Assembly Warning System:

  • The float assembly shut-off, located in the recovery tank on the vacuum standpipe, prevents the waste tank from overflowing into the standpipe and damaging the vacuum motor. The float assembly will cut off the vacuum to the waste tank. The motor will also reach a fast, high-pitched sound alerting you when the recovery tank is about to overflow. When this happens, immediately turn off the vacuum motor and empty the waste tank. If the operator continues to use the machine after the tank is full, it will VOID the Warranty.
  • The float assembly has a filter to prevent debris from entering the standpipe. Refer to the “Maintenance” section for removal and proper cleaning. It is also necessary to use low-foaming chemicals or a defoamer to eliminate foam build-up in the recovery tank and damage to the vacuum motors.
  • If moisture enters the vacuum motors, contact an authorized service center. To prevent moisture from damaging the vacuum motors during storage, empty the recovery tank and store with the lid open.

Pump System
500 PSI model extractors have self-priming pumps. There is no need to prime this pump.

Maintenance

WARNING : Disconnect the electrical power cord before performing any service or maintenance inside the machine base or before testing or repairing switches or power cords. Failure to do so may result in severe personal injury or death.
Regular maintenance is required to keep your Carpet Extractor in proper working condition. Failure to properly maintain your machine could void the warranty. Thoroughly clean all equipment and accessories after each use:

  • Rinse the solution and recovery tanks with clean water.
  • Flush the pump system with clean water, including all hoses and wands.
  • Do not allow water to remain in the tanks after use.
  • Lubricate all quick disconnects with WD-40 or similar lubricant.
  • Clean vacuum float assembly screen.

Clean Vacuum Float Assembly Screen

  • Inside the recovery tank, on top of the standpipe, is the vacuum float assembly. It functions to prevent debris and water from being sucked into the vacuum motors. Operating the equipment without the float assembly or with a poorly maintained assembly will greatly decrease the life of the vacuum motor and will VOID your warranty.

  • If debris builds up on this filter, it will reduce the vacuum air flow and may cause a significant decrease in the rate of water recovery. If debris prevents the float ball from moving or seating inside the assembly, it may not stop the airflow when the tank fills with water, and water will be sucked in the vacuum and blow out the exhaust.

  • To clean, twist off the float assembly from the standpipe and clean the screen. Pull fibers and lint off and rinse with clean water. Push the assembly back onto the standpipe and replace the recovery tank lid.

  • This screen should be cleaned daily, especially if the carpet extractor is being operated in an environment that has an abnormal build-up of lint and debris, such as cleaning newly installed carpet. Loss of vacuum is most normally associated with lint build-up in this filter at the top of the vacuum standpipe.

Rinse Out the Recovery Tank
The build-up of fine silt and debris can damage the auto-dump pump and dump valve. Clean out the recovery tank regularly to extend the life of these components as well as keep the tank and machine smelling better. To rinse out the recovery tank, remove the recovery tank lid and open the dump valve. Place a bucket under the dump valve. Use a hose to rinse the dirt and debris out of the recovery tank. Close the dump valve and spray the tank with deodorizer or disinfectant. Proceed to waste pump cleaning and replace the recovery tank lid. Dispose of dirty water and debris.

Clean Pump Inlet Filter
CAUTION : before proceeding with this procedure, make sure both the power cords are disconnected.

  • To examine the filter, open the solution tank lid on the front of the machine. The filter is at the bottom of the solution tank.
  • Grasp the filter cap and unscrew the filter from the brass nipple by turning counterclockwise. Clean the filter by rinsing it with fresh water. If necessary, use a toothbrush to remove detergent build-up. Replace as needed.

NOTE : a heavy build-up is a warning sign that the solution system should be flushed.

Clean In-Line Pump Filter
CAUTION:
before proceeding with this procedure, make sure both the power cords are disconnected.

  • Unlatch the base of the machine and tip the tanks back.

  • Carefully expose the in-line filter in the motor base.
    Unscrew the clear H20 cup.

  • Remove the screen from the cup. Be careful not to bend the screen.

  • Rinse both the screen and cup with fresh water.

  • Reassemble the H20 filter and replace it carefully into the motor base.

  • Lift the tanks back onto the base and restore the latch.

IMPORTANT : this filter must be cleaned at least once a week to prevent water blockage to the pump.

Clean Dump Valve
The dump valve, located on the back of the machine, has a track inside of it. Open the dump valve and check the track for build-up. This build-up could prevent the dump valve from closing and cause leaking. Use a toothbrush to clean the track of the dump valve.

WD-40 Vacuum Motors
Should moisture ever enter the vacuum motors, completely drain the recovery tank, open the recovery tank lid, remove the vacuum float assembly, turn on the vacuum motor and spray a burst of WD-40 into the standpipe. Continue to run the vacuum motor for at least three (3) minutes.
To prevent moisture from damaging the vacuum motors during storage, empty the recovery tank and store with the lid open.

Prevent Mineral Deposit Build-Up
Vinegar may be used to prevent mineral deposit build-up in your machine’s lines and pump. Failure to do so may clog your lines and pump. Every two weeks, pour vinegar into the solution tank (dilute with 1/2 water). Run the pump, while squeezing your wand or upholstery tool’s trigger unit you smell vinegar or notice it coming out of the tool. Let the machine sit overnight, and no longer, with the vinegar in its lines. The next day, flush the machine with 1-gallon of clean water or until you do not smell vinegar any longer.

PLEASE NOTE: If you choose to use CLR, follow the directions on the bottle. DO NOT leave CLR in the machine’s lines and flush thoroughly. CLR may corrode the machine’s components and VOID your warranty. If you choose to use vinegar, you MUST dilute it with 1/2 water. Failure to do so may damage the machine’s components and VOID your warranty.

Shutdown Procedures

  • When finished cleaning, turn OFF all switches.
  • Disconnect the solution hose and vacuum hose from the cleaning tool. Pull the valve trigger to release pressure from the hose before disconnecting the solution hose from the cleaning tool.
  • If water remains in the solution tank, use the vacuum hose and vacuum the excess water from the tank (Figure 1).
  • Disconnect the power cords from the outlets and the machine.
  • Remove the float assembly from the recovery tank and clean the filter as needed. Replace the float assembly and tank lid (Figure 2).
  • Drain any remaining water from the recovery tank and dispose of in a sanitary drain. CAUTION: use separate buckets to drain and fill the tank. Even the smallest debris can cause issues (Figure 3)
  • Disconnect and roll up all hoses and tools. Store the machine and accessories in a dry space.

Storing your Carpet Extractor

Store your carpet extractor in temperatures over 40 degrees Fahrenheit. To prevent moisture from damaging the vacuum motor during storage, empty the recovery tank and store with the lid open. Store in an upright position in a dry area
If you plan on storing your extractor in freezing conditions or for a long time, you must winterize your carpet extractor to protect the pump from freezing also damage being caused to fittings and valves. Damage due to freezing is NOT covered under the warranty. The following procedure should help prevent your carpet extractor from freezing and prevent the pump and seals from drying out.

Recommended Procedure for Storage

  • In a separate container, mix 1/2-gallon of water with 1/2-gallon of RV Water System Antifreeze. Mix well and pour into the solution tank.
  • Connect the solution hose to the front of the machine.
  • Use the wand to spray the mixture into a bucket.
  • Vacuum the excess mixture out of the solution tank and into the recovery tank. Dispose of the antifreeze properly.

To return to service, flush the pressure system by repeating the above steps, using fresh water in place of antifreeze.

Trouble Shooting Guide

CAUTION : Always disconnect the power cord before servicing equipment.
WARNING : Never operate this carpet extractor when the equipment is not performing as expected or when any part is visibly damaged. Repairs should only be performed by an authorized service center. Failure to do so will VOID warranty.

System Problem Possible Cause Remedy
Vacuum System No Vacuum

/ Weak Vacuum

| 1.      Vacuum Tank Full

2.      Float Assembly Tank Screen Dirty

3.      Float Ball Stuck

4.      Damaged or Loose Vacuum Hose

5.      Dump Valve Open

6. The access Lid not Sealed

7.      Vacuum Hose Clogged

8. The Air Intake Grid Clogged

9.      Leak in Recovery Tank

10.     Water Coming out of Vacuum Exhaust

| 1.      Empty Tank

2.      Clean the Screen with Water

3.      Tap Float to Unstick then Clean

4.      Attach or Replace

5.      Close Valve

6.      Replace Gasket

7.      Clear Debris

8.      Clean

9.      Clean and Dry Area, Patch with Silicone

10.     Use a Low Foaming Detergent

Electrical System| The unit will not Turn On| 1.      Extension Cord is not Plugged In

2.      Switch not in the “On” Position

3.      Building Circuit Overloaded

4.      Wiring Connections Loose

| 1.      Check if the Machine and Cord are Plugged In

2.      Check Switches, Replace if Necessary

3.      Reset Circuit

4.      Unplug the Machine and Check for Loose Wires

Burning Smell| 1.      Vacuum Motor Hung Up

2.      Pump Motor Hung Up

| 1.      Replace Vacuum Motor

2.      Replace Pump

Pump System| The pump is not Running Properly| 1.      No Power to the Pump

2.      Jets on Wand are Clogged

3. The In-Line Water Filter is Clogged

4.      Debris in Solution Tank Covering Inlet

5.      Kinked or Loose Hose

6.      Pump Failed

7.      Quick Disconnects are not Completely Locked Together

8.      Heater is Clogged with Deposits

9.      Pump is Pulsating

10.     Auto Prime Valve is Open

| 1.      Check the Electrical System

2.      Clean Jet Filters

3.      Clean In-Line Filter

4.      Clear Debris

5.      Check and Replace Hoses if Necessary

6.      Replace Pump

7.      Snap Quick Disconnects Together\

8.      Flush Heater with System Maintainer or Replace if Necessary

9.      Check for Clogged Jets and Clean

10.     Close Valve

**Machine Wiring Diagrams

**

Carpet Extractor – No Heat

Carpet Extractor – Heated Unit

Machine Schematic Drawing – No Heater

Machine Parts List – No Heater

Machine Schematic Drawing – Heated Unit

Machine Parts List – Heated Unit

New Equipment Warranty
Limited Warranty
Sandia Products warrants new equipment against defects in material and workmanship under normal use and service to the original purchaser. Any statutory implied warranties, including any warranty of merchantability or fitness for a particular purpose, are expressly limited to the duration of this written warranty. Sandia Products will not be liable for any other damages, including but not limited to indirect or special consequential damages arising out of or in connection with the furnishing, performance, use or inability to use the machine. This remedy shall be the exclusive remedy of the purchaser. The warranty period is subject to the conditions stated below.

Lifetime Warranty on Body, 2-Years on Vacuum Motors, 1-Year on 500 PSI Pump, 90-Days on Tools and Accessories
Sandia Products warrants the roto-molded body to be free from defects in material and workmanship, under normal use and service for a lifetime. Sandia Products warrants the motors to be free from defects in material and workmanship, under normal use and service for two (2) years from the original date of sale and the pump and the electrical parts for one (1) year. Parts replaced or repaired under this warranty are warranted for the remainder of the original warranty period. Service labor charges are covered for one (1) year from the date of purchase, when performed by a manufacturer-authorized service provider.  Labor is only provided by authorized service centers. If an authorized service center is not near you, it is the purchaser’s responsibility to take their machine to an authorized service center. Normal wear items such as capacitors, cords, finishes or switches will be warranted for manufacturing defects for ninety (90) days from the purchase date. All warranties of motors and associated components will be voided: if the machine is serviced by anyone other than an authorized service provider; if the machine is mechanically modified; if the machine is operated when not operating properly; or if the machine is misused or abused. The warranty starts on the purchase date by the original purchaser from Sandia Products subject to proof of purchase. The Machine Registration Card must be completed and returned immediately at the time of purchase. Registration may also be performed online at: www.sandiaplastics.com/registration.aspx. If proof of purchase cannot be identified, the warranty start date is ninety (90) days after the inventory stocking date at the distributor’s warehouse.

Ultimate Solutions Corporate Office
15571 Container Lane, Huntington Beach, CA 92649 Phone: 800-983-5834 | Fax: 714-901-8404
www.us-group.com | www.sandiaplastics.com
Make a copy of this card for future reference.
Copyright © 2016 Ultimate Solutions | Sandia Products. All Rights Reserved.

References

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