Turbo air TGM-11RV Glass Door Merchandiser Instruction Manual

June 16, 2024
Turbo air

Turbo Air Speeds up the Pace of Innovation
Glass Door
Merchandiser
Installation and Operation Manual

Please read this manual completely before attempting to install or operate this equipment

FEATURE CHART

Turbo air TGM-11RV Glass Door Merchandiser - FEATURE
CHART

Before operating this unit, please read these instructions completely.
www.turboairinc.com

HOW TO INSTALL

In good ventilation.

  • Place the refrigerator in good ventilation for a good operation.

Place the refrigerator on hard and level floor.

  • Unlevel floor may cause the refrigerator to make noise.

Put away heat source from the refrigerator.

  • High ambient temperature  will make cooling efficiency lower.

Install the refrigerator at indoor not to get wet from the rain.

  • This unit is designed for indoor usage only.

Avoid places that are exposed to smoke.

  • The discoloring can occur to the refrigerator.

Place the refrigerator in an area with low moisture.

  • Splashing water or a high moisture area may cause short circuit and make rusting easier.

Install the refrigerator on the places with 41~95°F.

  • The stored materials could be frozen or broken at the degree below 41°F and cooling efficiency could be lower at the degree over 95°F.

Set the front of the refrigerator a little bit higher than back-side by using adjustable feet to drain the water away easily.

Ajust the temperature in the refrigerator.

  • Controller is attached to the right on the upper.

CLEANING

Cleaning the interior and exterior

  • Wash it with warm and soapy water and rinse, and dry it.
  • Wipe with a dry cloth, using rinse and dry it.
  • Clean the gasket frequently.
  • Wash the shelf with water.
  • Dewdrops in rainy-season, wipe it with a dry cloth.

Check points after cleaning

  • Check again the refrigerator for safety.
  • Do not plug the power cord with wet hands.
  • Check the noise or overheating.

Turbo air TGM-11RV Glass Door Merchandiser -
overheating

Compressor

  • Dirty stains on the condenser make cooling effect lower. At least, cleaning it twice a year using the brush or vacuum cleaner.
  • Especially, be sure to clean the condensor before reoperating, after a long period of nonoperation.

Caution

  • Unplug the power cord before cleaning.
  • Clean the refrigerator periodically.
  • Do not use the abrasive cleaners, solvents or polishing agents on plastic parts. These cleansers may cause cracking or discoloring.

Drainage

  • Take out the bottom grill to empty the tray.
  • Clean it at least once in 2days. (in rainy season, it needs everyday.)

CAUTION

Ventilation

  • Place the refrigerator under proper ventilation
  • Keep the cabinet 4” from rear wall.

Warning

  • It is the responsibility of the purchaser in case of followings.
  • Compressor under low voltage
  • Compressor more than 7 feet from plug-in connection.
  • Compressor under unstable voltage
  • Compressor not under 115V/60Hz

Start-up

  • Plug the power cord into the wall outlet.
  • The outlet should be only for the refrigerator.
  • The temperature controller should be on normal position.
  • If disconnected, shut down, wait 5 minutes before re-starting it.

Turbo air TGM-11RV Glass Door Merchandiser - Start-up

Temperature control

  • To keep the temperature down : Turn the dial by CLOCK-WISE.
  • To keep the temperaure up : Turn the dial by COUNTER-CLOCK-WISE.

Before you operate the unit.
Please unscrew the Bottom grill and take out the pad in the Drain pan.

Turbo air TGM-11RV Glass Door Merchandiser - DRAIN PAN

TROUBLESHOOTING

SYMPTOMS CAUSES SOLUTIONS
When food freeze • Because of the difierences between ambient temperature and
a quantity of food stored, Men the temp. dial is on the cold position. • Tum

the temp. dial to the cool position.
• Food would freeze In ambient temperature of below 41°F and the temp. dal on the cold position.| • Turn the temp. dia] to the cool position.
When the refrigerator does not refrigerate at all| •When there is a power connection or fallure problem.| • Check the power cord and plug II.
When the refrigerator does not refrigerate well| • When the refrigerator Is in sunlight or near a heating device.
• When the refrigerator contains hot food or too much food.
• When the refrigerator door Is opened frequently or lett open long.
• When the temp. dial is not on the correct position.
• When the cader vent is clogged.| • Check the installation piace.
• Check the condition of stored food.
• Check the position of the temp. control dial.
When there Is a severe false| • When the installation floor is weak or the adjustable feet Is set incorrectly.
• When the back-side of the refrigerator is dose to the wall.
• When the tray is not on the correct posItIon•| • Check the installation and Insert the tray correctly.
When there are dewdrops on the reffigerator exterlor| • High-moisture air can produce dewdrops during the rainy season.| • Wipe with a dry doth.
When there are dewdrops In the refrigerator interior| • When the refrigerator door Is opened too frequently or left open long.
• When damp food is stored.| •Keep the door closed to remove dewdrops.
When the door does not dose tightly| • When the door has a slant.
• When the piace is not level.
• When the door gasket comes out.| • Regulate adjustable feet.
• Instali on level floor.
• Insert the gasket.

The following points are not malfunctions:

  • Water-flowing sound can be heard when the compressor stops.
    This is a sound of REFRIGERANT flowing.

  • When the compressor is stopped by defrosting control, it is not out of order but defrosting function.

  • You can feel warm by touching the refrigerator’s front.
    This is not a defect but a heater partly installed in the refrigerator.

HOW TO ADJUST A SHELF POSITION AND REPLACE A LAMP

Turbo air TGM-11RV Glass Door Merchandiser - REPLACE

Please turn off the power before the positioning of shelves and installing a lamp.

  • Care for electric shock.

Pull the lamp connector off the main terminal.

  • Don’t hold the wire but the connector housing while pulling it off.

Unscrew the lamp base holding bolt (2EA) from the lamp base. Detach the lamp base holder from the lamp base.
After the work is done up to this stage, the shelves can be adjusted into new position. Seprate the lamp from the  lamp socket, and replacewith the new lamp.

MANUFACTURING COMPANY

TWO YEAR WARRANTY

Turbo Air warrants to the original purchaser of every new Turbo Air refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or workmanship, under normal use and service, for a period of two (2) year from the date of original installation or 27 months after shipment date from Turbo Air , whichever occurs first.
Any parts covered by this warranty that are examined and determined by Turbo Air to have been defective within two (2) year of original installation or twenty seven (27) months after shipment date from manufacturer, whichever occurs first, shall be repaired or replaced as stated below. Turbo Air shall be deemed to have fully complied with its obligation under the foregoing warranties by electing either one of the following procedures, at the sole discretion of Turbo Air.

  1. Furnishing a replacement part, freight collect, in even exchange for the returned part, freight collect.
  2. Receiving the defective part, freight collect; repairing it; and returning it, freight collect.

ADDITIONAL THREE YEAR COMPRESSOR WARRANTY

In addition to the (2) two year warranty stated above, Turbo Air warrants its hermetically and semi-hermetically sealed compressor to be free from defects in both material and workmanship under normal use and service for a period of three (3) additional years from the date of original installation but not to exceed five (5) years and three (3) months after shipment from manufacturer.
Compressors determined by Turbo Air have been defective within this extended time period will, at Turbo Airʼs option, be either repaired or replaced with a compressor or compressor parts of similar design and capacity.
The three (3) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does not apply to any other parts or components, including, but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan assembly any other electrical component, etcetera.

134A(404A) COMPRESSOR WARRANTY

The five year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:

  1. This system contains R134A refrigerant and polyol ester lubricant. The Polyol ester lubricant has rapid moisture absorbing qualities. If long exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. Listed below are the approved lubricants for the Tecumseh compressors.
    1 ICI-Emkarate RL 184
    2 Emery-2927-A
    3 Mobile Artic 22A
    Failure to comply with recommended lubricant specification will void the compressor warranty.

  2. Dryer replacement is very important and must be changed when a system is opened for servicing. dryer must be used with XH9 desiccant.

  3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must obtained.

What is NOT covered by this warranty

Turbo Airʼs sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than expressly covered by this warranty.

  1. WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  2. NO CONSEQUENTIAL DAMAGES. TURBO AIR IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS WHETHER OR NOT ON ACCOUNT OF REFRIGERATION FAILURE.
  3. ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. TURBO AIR is not responsible for the repair or replacement of any parts that Turbo Air determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, or an Act of God.
  4. NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, EXCEPT THE TWO(2) YEAR WARRANTY AND THE ADDITIONAL THREE (3) YEAR COMPRESSOR WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
  5. TRANSPORTATION COSTS. Turbo Air will accept parts covered under this warranty freight collect, provided that shipment has received prior approval. Turbo Air is not responsible for any other transporation costs, but will ship freight collect parts either repaired or replaced under these warranties.
  6. WARRANTY CLAIMS. All claims should include: model number of the cooler, the serial number of the cabinet, proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect. Any action or breach of these warranty provisions must be commenced within two (2) year after that cause of action has accrued.

4184 E. Conant St.
Long Beach, CA 90808
TEL : 310-900-1000
FAX : 310-900-1077
TOLL FREE : 1-800-627-0032
(U.S.A. & Canada)
Website : www.turboairinc.com

Warranty Claims…
All claims for parts or labor must be made directly thorough Turbo Air.
All claims should include: model number of the unit, the serial number of the cabinet, proof of purchase, date of installation, and all pertinent information supporting the alleged defect.
In case of compressor replacement under warranty, either compressor or compressor tag must be returned to Turbo Air along with above listed information.
Failure to comply with warranty policies will result in voiding claims.
Two Year Parts & Labor Warranty…
Turbo Air warrants all new refrigerated components, the cabinet and all parts, to be free from defects in materials or workmanship, under normal and proper use and maintenance service as specified by Turbo Air and upon proper installation and start-up in accordance with the instruction packet supplied with each Turbo air unit. Turbo Airʼs obligation under this warranty is limited to a period of two (2) year from the date of original installation or 27 months after shipment date from Turbo Air, whichever occurs first.
Any part, covered under this warranty, that are by Turbo Air to have been defective within two (2) year of original installatio n or twenty seven (27) months after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of defective parts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by Turbo Air.
Additional Three Year Compressor Warranty…
In addition to the two (2) year warranty stated adove, Turbo Air warrants its hermetically sealed compressor to be free from de fects in both material and workmanship under normal and proper use and maintenance service for a period of three (3) additional years from the date of original installation, but not to exceed five (5) years and three(3) months after shipment from the manufacturer. Compressor determined by Turbo Air to have been defective within this extended period will, at Turbo Airʼs discretion, be either repaired or replaced with a compressor or compressor parts of similar design and capacity. The three (3) year extended compressor warranty applies only to hermetically sealed parts of the compressor and does not apply to any
other parts or components, including, but not limited to, cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan assembly or and other electrical components, etcetera.

404A / 134a Compressor Warranty…
The five-year compressor warranty detailed above will be void if the following procedure is not carefully adhered to:

  1. This system contains R404A or R134a refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing qualities.
  2. Drier replacement is very important and must be changed when a system is opened for servicing. A620 copper drier or better is highly recommended.
  3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
  4. When compressor is grounded, suction drier and 620 drier or better must be replaced.
  5. Compressor must be obtained through Turbo Air, unless otherwise specified in writing, through Turbo Airʼs warranty department.

404A / 134a Compressor Warranty…
Turbo Airʼs sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TURBO AIR IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES, OR DAMAGES ARISING FROM
FOOD OR PRODUCT SPOILAGE REGARDLESS OF WHETHER OR NOT THEY RESULT FROM REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE, This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANNTIES HEREIN AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER THE WARRANTY PACKET PROVIDED WITH THE UNIT.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FOOD, ACTS OF GOD. Turbo Air is not responsible for the repair or replacement of any parts that Turbo Air determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, or act of GOD.
IMPROPER ELECTRICAL CONNECTIONS. TURBO AIR IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED COMPONENTS RESULTING FROM ELECTRICAL POWER FAILURE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR VOLTAGE DROPS TO THE UNIT. NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; THERE ARE NO OTHER WARRANTIES, EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE TWO (2) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL THREE (3) YEAR COMPRESSOR WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
Outside U.S.and Canada; This warranty does not apply to, and Turbo Air is not responsible for, any warranty claims made on products sold or used outside the continent of the United States and Canada.

New Extended Warranty policy applies to all units sold by Turbo Air starting Dec.1, 2012

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References

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