WUIPET Stainless Steel Automatic Pet Feeder User Guide

Automatic Pet Feeder
Quick Start Guide PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING.

Dear Valued Customer

Thank you for purchasing a WUIPET product!
We decided to give away free bandannas for your pals.
Note: The themes of bandannas will vary according to different seasons. Let’s share your pet photo with other pet parents! Do not hesitate to send us pictures of your pets when enjoying our auto-feeder! We’d love to hear how you and your pet enjoyed these products.
This manual will help you get the most out of your automatic pet feeder. We will guide you through the setup process, as well as provide you with useful tips and advice for acclimating your pet to their new automatic feeder.
We give a voice to pets, providing problem-solving products designed to meet their changing needs and establish well-balanced relationships between pets and their owners.  we steadfastly believe pet deserves high-quality care. So whether your furry friend struggles with medical conditions or has poor eating habits, we design our products to enhance any circumstance.
Thanks for choosing WUIPET! Thousands of cats have used and loved our
products, and we’ve brought peace of mind to their owners.
If you have any questions about our products or training your pet, please visit our website at www.wuipet.com or contact our Customer Care Center at support@wuipet.com
Smart, Sustainable Solutions for Pets & Pet Lover -WUIPET, Founder & CEO

SAFETY PRECAUTIONS

• Always place the feeder on a level surface. Avoid uneven or unstable flooring, which may affect the reliability in automatic feeding.
• Always unplug the unit before cleaning or servicing.
• Never put any wet, canned or moist food.
• Never install or store the pet feeder where it will be exposed to weather or temperatures below -4
• /-20°C.
• Never use rechargeable batteries. Use alkaline AA batteries to power.
• Never sit on or place anything on top of the feeder.
• Never wet or submerge the feeder except for those items outlined in this manual as hand-washable.
• Never allow children and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge use, clean, or maintain the feeder without supervision, instruction concerning its use in a safe way, and understanding of the hazards involved. Children below 8 years of age should not be allowed contact with the feeder .
• Never allow children or others to play with the feeder.
• Never use an external power supply other than the one provided with the unit.
• Never turn the unit upside down when there is food present in the Hopper, even if the Hopper Lid is fastened securely.
• Never allow pets to chew on or swallow any parts. If you are concerned about the power cord, purchase a cord conduit (a hard plastic protector) at any hardware store to protect the power cord. If an extension cord is necessary, one unit with a proper rating should be used.
• Check the batteries regularly. Before leaving for extended time, always replace batteries with new ones.
• ONLY Suitable for dry food with kibble size ranging from 3-16mm / 0.1-0.6 inch in diameter. Larger kibble may get stuck at the food outlet.
• If the external power supply is damaged, please contact us for a replacement.

In the Box

Product Structure

Buttons and Display Overview

Indicators:

Button Overview：

unlock Locked automatically after 30 seconds without operating
| Settings Button| [ Unlocked State ] Hold for 3 seconds to set current time
[ During Setting State ] Tap once to confirm and enter next step
[ During Setting State ] Hold for 3 seconds to confirm and exit configure mode
| Number Increase Button| Press to increase the value
[ Unlocked State ] Hold for 5 seconds to reset all settings
[ Locked /Unlocked Status ] Tap to check each meal feeding plan
| Number Increase Button| Press to decrease the value [ Locked /Unlocked Status ] Tap to check each meal feeding plan
| Recording Button| [ Unlocked State ] Hold for 3 seconds till “beep” is heard then recording starts
[ max 10s ] while keeping button holded
Release button to save till “beep beep” is heard
[ Unlocked State ] Press “        ” button to preview the recorded audio
| Manual Button| [ Unlocked State ]  tap once to dispense one portion of food.
Tap repeatedly to dispense more portions

Installtion

Reference for portion setting

How Much to Feed a Pet Chart
The feeder schedues up to 6 meals a day, up to 20 portions per meal
Your individual pet’s needs may vary from these recommendations and it is best to check with your veterinarian for required daily portions depending on food type.

Reference for portion setting

Reference for portion setting

Lock & Unlock

How to unlock
Press and hold “ ” button 3 seconds to unlock, the operation interface is unlocked.

How to lock
Press and hold “ ” button 3 seconds to lock, the operation interface is locked.
Warm Tips: In order to prevent touching by accident, the feeder will lock its buttons after 30 seconds of no operation.
When the feeder is locked , long press “ ” button for 3 seconds to unlock.

Military Time Conversion Chart

12-hour clock 24 hours clock comparison chart

00:00 (Midnight)| 00:00 (Beginning of the day)| |
---|---|---|---
1:00 AM| 1:00| 1:00 PM| 13:00
2:00 AM| 2:00| 2:00 PM| 14:00
3:00 AM| 3:00| 3:00 PM| 15:00
4:00 AM| 4:00| 4:00 PM| 16:00
5:00 AM| 5:00| 5:00 PM| 17:00
6:00 AM| 6:00| 6:00 PM| 18:00
7:00 AM| 7:00| 7:00 PM| 19:00
8:00 AM| 8:00| 8:00 PM| 20:00
9:00 AM| 9:00| 9:00 PM| 21:00
10:00 AM| 10:00| 10:00 PM| 22:00
11:00 AM| 11:00| 11:00 PM| 23:00
12:00 AM (noon)| 12:00| 12:00 PM (Midnight)| 24:00 (End of the day)

PROGRAM SETTING

STEP 1 – Set Current Time
STEP 1.1
In unlocked state, long press “ ” button for 3 seconds to enter setting mode. (pay attention to the 24-hour format)

TIP: Please note the conversion between 24hour format and 12-hour format Example: 9:00AM = 9:00; 10:00pm = 22:00 More details on Page 10.

STEP 2 – Meals, Time & Portions Setting
NOTES:

• Reference for portion setting on Page 6-8.
• The first few portions may vary and it doesn’t mean faulty equipment. After about 6 feeds, it should be almost even.

PROGRAM SETTING
How to Reset the Feeder?
If you want to delete all previous settings, you can reset the feeder to default settings. In the Unlocked State, press and hold “+ ” button for 5 seconds.

Manual Feeding
When the feeder is unlocked state, press ” ” button for 1 time to start manual feeding
The number next to icon always indicates the portions of the last feeding.

Still don’t know how to set
Visit the YouTube channel “WUIPET” or Scan QR codes below for the feeder operation video.

https://wuipet.com/pages/automatic-pet-feeders-video-tutorials

How to Clean?

Warm Tips:

• The machine base cannot be washed with water, which will damage the electronic components.
• The washable parts are as follows: lid (without desiccant), food tank, stainless steel bowl, bowl tray.
• It’s recommended to clean the feeder regularly for the health of your pet. Cats do not like to eat or drink from dirty bowls and they are very sensitive to smell, which will come from dishes not well washed.

DIY Cardboard Cat House
It’s a widely known fact that cats love boxes. To them, no toy in the world, no matter how expensive or fancy it may be, compares to a simple cardboard box. Let’s transform this box into a cat house.

Still don’t know how to DIY Cat house?
Visit the YouTube channel “WUIPET” or Scan QR codes below for the feeder operation video.

https://wuipet.com/pages/diy-cat-house

Product Spec
Model: QQ022
Input: 5V DC.1A
Product Material: ABS Plastic
Net Weight: 3.2 pounds / 1.45 kg
Food Tank Capacity: 16 Cups (4L)
Maximum Number of Meals/Day: 6 times
Allowed Kibble Size: 0.1-0.6 inch / 3-16mm
Operating Temperature: -4 -176 / -20°C-80°C 7″
Product Length/Width/Heigh: 7.4712.5in / 191832cm
Minimum Amount of Food Per Meal: 1 serving≈0.06cup≈0.5oz≈15ml
Maximum Amount of Food Per Meal: 20 servings≈1.2cup≈10oz≈300ml
Battery : Alkaline AA type (Not included) Use alkaline AA batteries to power. Do not use rechargeable batteries.

Troubleshooting

The troubleshooting guide addresses the most common problems. If problems persist, feel free to contact Customer Support at support@wuipet.com

and it doesn’t mean faulty equipment.
After about 6 feeds, it should be almost even.
·  Don’t use oxidation pet food, kibbles will be sticky and affect the feeder program and the pet’s health
·  Always ensure the feeder lid is tightly sealed.
·  Desiccant should be changed every month to keep the kibbles dry and fresh.
·   After you scoop pet food from the bag, immediately seal it to prevent unnecessary air and humidity from reaching the kibbles.
How to delete the video recording|  Check page 13: STEP 3 – Feeding Voice Recording
Cannot hear any voice when feeding| Make sure you’ve recorded successfully – unlock the screen and press the record button to check. If no sound is heard, you may need to record again.  Check page 13: STEP 3 – Feeding Voice Recording
Control buttons are not respondive| Make sure the control panel is not locked. Unlock first(hold “ ” for 3s) before using the control panel.
No display on the screen| · Without any operation within 30s, the screen is locked and dimmed.
Please press and hold the “ ” button 3s to unlock the screen.
· Check whether the power adapter is connected to the socket.
· If your feeder is only powered by batteries, make sure the batteries have enough power.
· If the above solutions don’t work, please contact our support team via email.
Not dispensing meal sizes programmed or not dispensing food at all| · Be sure to add dry food with a size of 0.1-0.6 inch (3-16mm) in diameter. Do not add canned, moist or wet food.
· Remove the food tank to check if the machine base is properly installed.
· Check if the food is stuck or the food outlet is blocked.
· Check if there is food stuck to the bottom, clean thoroughly until food is removed.
· Check if the pet feeder is properly connected to a powered electrical outlet or if the outage occurs with no backup batteries installed.
I can’t remember the meal settings| In “ ” lock / “ ” unlock state, press the “ ”button and you can see the each meal settings.

New to automatic feeder?
As the autofeeder specialists, we are here to provide you with help and guidance at every step of your feeding journey.
Introducing Your Pet to the Automatic Feeding Location Is Key
Place the Auto-Feeder next to the current food bowl(s). Set it up, and press “ ” button to dispense some familiar food. Do not start a feeding schedule yet. Give your pets a day or two to explore the Auto-Feeder If your pets show no interest, entice them to approach the Auto-Feeder by using some treats in the Food Bowl.
Introduce Automatic Feeding
Once you notice that your pets have eaten from the Auto-Feeder press the “ ” button while your pets are in the room with you so they can observe the food dispensing and become familiar with the sound of the feeder while you are there to reassure them.
Set Your Automatic Feeding Mode
Take away your pets’ old food bowls and set your choice of Automatic Feeding Mode. For the next few days, keep an eye on your pet and the Auto-Feeder to confirm that your pet is eating comfortably from the unit.
Our story begins with three cats named Wally, Uri, and Izzy.
Wally was an elderly cat that grew up with many digestive and spinal problems. He struggled to eat and often skipped mealtime as a result of his chronic discomfort hunched over his bowl of food.  Uri was a stray cat abandoned in a park, clearly in need of immediate attention and nurturing, as she was weak from a lack of food.
Izzy’s new owner found it difficult to establish healthy eating patterns. She was a young pup, and her owner worried she wasn’t getting the sufficient nutrients needed to grow.
It wasn’t until Wally’s owner Jada built her own cat feeder to alleviate his pain that he began experiencing fuss-free feeding, and his digestive issues instantly resolved. Wally’s story, along with Uri’s and Izzy’s, emphasized a need for high-quality, science-backed solutions that catered to all dogs and cats, regardless of their circumstances.
Serving Pets the Absolute Best
We give a voice to pets, providing problem-solving products designed to meet their changing needs and establish well-balanced relationships between pets and their owners.  Simply put, we steadfastly believe pet deserves high- quality care. So whether your furry friend struggles with medical conditions or has poor eating habits, we design our products to enhance any circumstance. Prioritiz ing proven techniques and ingenious designs, our game-changing solutions anticipate needs and leave nothing to be desired, making us your go- to for functional pet products that foster healthy, happier lives.

What Sets Us Apart
Relationship-Driven:
We strive to strengthen the bonds between owners and their pets with intuitive products that prioritize animals’ comfort and pet owners’ convenience. Safety: Animal safety is our number one priority. Our products undergo rigorous quality assurance to ensure your pet is protected at all times, granting owners total peace of mind.
Science-Led Approach：
At WUIPET, we believe the better we know our pets, the better we live together. So, we opt for a science-led method that considers animal genetic and behavioral data, allowing us to create solutions that address numerous concerns. Our team of experts continues to educate themselves on what your furry friends need to thrive.
Uncompromising Research：
With us, you can rely on us to put in countless hours of research to make well-informed decisions at every step of our process.
Testing & Transparency:
You deserve to know what your pet is exposed to on a regular basis; we honor your trust by maintaining a transparent approach that keeps owners informed on the best solutions for their pets.
Ethical Responsibility:
As animal advocates, we feel it’s our responsibility to help foster a better world for them to thrive. We aim to be a voice for animals by supporting animal protection campaigns and regularly donating to well-known organizations that prioritize the safety and health of stray animals.
To further our contribution, we abstain from purchasing from breeders and remain steadfast supporters of adoption. In fact, nearly a hundred stray animals have been adopted by the WUIPET founder and employees.

If you are not happy with our product, feel free to return it to Amazon for full refund.
If you have a question, reach out to us.
We are here for you.
support@wuipet.com
www.wuipet.com

To get the most protection out of your warranty, please register your products within 30 days at www.wuipet.com. By registering and keeping your receipt, you will enjoy the product’s full warranty and should you ever need to contact the Customer Care Centre, we will be able to help you faster. WUIPET will never give or sell your valuable information to anyone.

References

• Yeah.com
• Wuipet - Fostering Connections! Smart Bird Feeder With Camera – wuipet

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