LG DLHC5502V Dryer 7.8 Cu. Ft. Smart Front Load with Dual Inverter HeatPump Technology Owner’s Manual
- June 16, 2024
- LG
Table of Contents
DLHC5502V Dryer 7.8 Cu. Ft. Smart Front Load with Dual Inverter HeatPump
Technology
Product Information
Specifications
-
Model: DLHC5502*
-
Electrical Requirements: Please refer to the rating label for
detailed information. -
Dimensions (Width X Depth X Height): 27” X 32 1/4” X 39”
(70.0 cm X 82.0 cm X 99.0 cm) -
Maximum Depth with Door Open: 52 3/4” (134.0 cm)
-
Net Weight: 165 lb (75 kg)
-
Capacity: 7.8 cu.ft. (24 lb / 10.9 kg)
-
Normal Cycle
-
Included Accessories: Drain Hose, Band Clamp, Cable Ties (2
EA), Elbow Bracket for Securing Drain Hose, Drain Hose Holder,
Spare Screw -
Required Accessories for the Electric Dryer (sold separately):
4-wire power cord kit, 3-wire power cord kit
Product Overview
Product Features
The images in this guide may be different from the actual
components and accessories, which are subject to change by the
manufacturer without prior notice for product improvement
purposes.
Front View
- a Control Panel
- b Lint filters
- c Leveling feet
- d Access panel
- e Condenser cover
- f Door
Rear View
- a Terminal Block Access Panel
- b Drain Hose Connection
Product Usage Instructions
Installation
Before Installing
Before installing the dryer, please ensure that you have read
the entire owner’s manual for important safety instructions.
Choosing the Proper Location
Select a suitable location for the dryer, taking into
consideration proper ventilation and access to electrical and water
connections.
Leveling the Appliance
Ensure that the dryer is properly leveled to prevent excessive
vibration and noise during operation.
Stacking the Appliance
If you plan to stack the dryer on top of another appliance,
follow the provided instructions for safe and secure stacking.
Connecting Electric Dryers
Follow the instructions provided in the manual for connecting
the electric dryer to the power supply.
Connecting the Drain Hose
Connect the drain hose to the appropriate outlet to ensure
proper drainage of water during operation.
Final Installation Check
After completing the installation, perform a final check to
ensure all connections are secure and functioning correctly.
Operation
Before Use
Prior to using the dryer, familiarize yourself with the control
panel and features by referring to the provided instructions.
Loading the Dryer
Properly load the dryer with your laundry, ensuring not to
overload or underload the drum for optimal drying results.
Control Panel
Refer to the control panel guide in the manual to understand the
different settings and options available for your dryer.
Dry Cycles
Choose the appropriate dry cycle based on the type of fabric and
desired level of dryness for your laundry.
Cycle Modifiers
Utilize cycle modifiers to customize the drying process, such as
adjusting temperature settings or adding extra time.
Options and Extra Functions
Explore the additional options and functions available on your
dryer to enhance the drying process or address specific needs.
Smart Functions
Utilize the LG ThinQ Application and Smart DiagnosisTM Function
for convenient control and troubleshooting of your dryer. Refer to
the manual for detailed instructions on using these smart
functions.
Maintenance
Regular Cleaning
Follow the recommended cleaning procedures in the manual to
maintain the performance and longevity of your dryer.
Troubleshooting
If you encounter any issues with your dryer, refer to the
troubleshooting section in the manual for possible solutions. If
the problem persists, follow the instructions provided before
calling for service.
FAQ
- What should I do if my dryer is not turning on?
- How often should I clean the lint filters?
- Can I stack the dryer on top of a washing machine?
- What is the capacity of the dryer?
- How do I connect the drain hose?
Scan to see the online manual.
OWNER’S MANUAL
DRYER
Read this owner’s manual thoroughly before operating the appliance and keep it
handy for reference at all times.
ENGLISH DLHC5502*
MFL69783892 Rev.00_101723
www.lg.com
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
2
TABLE OF CONTENTS
3 IMPORTANT SAFETY INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING STATEMENTS 6 CAUTION STATEMENTS
7 PRODUCT OVERVIEW
7 Product Features
11 INSTALLATION
11 Before Installing 12 Choosing the Proper Location 16 Leveling the Appliance
16 Stacking the Appliance 17 Connecting Electric Dryers 21 Connecting the
Drain Hose 23 Final Installation Check
24 OPERATION
24 Before Use 25 Loading the Dryer 27 Control Panel 29 Dry Cycles 35 Cycle
Modifiers 36 Options and Extra Functions
38 SMART FUNCTIONS
38 LG ThinQ Application 40 Smart DiagnosisTM Function
42 MAINTENANCE
42 Regular Cleaning
47 TROUBLESHOOTING
47 FAQs 48 Before Calling for Service
53 LIMITED WARRANTY
53 USA
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important. We have provided many
important safety messages in this manual and on your appliance. Always read
and follow all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards
that can kill or injure you and others. All safety messages will follow the
safety alert symbol and either the word WARNING or CAUTION.
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow
instructions. All safety messages will tell you what the potential hazard is,
tell you how to reduce the chance of injury, and tell you what may happen if
the instructions are not followed.
WARNING STATEMENTS
WARNING
· To reduce the risk of explosion, fire, death, electric shock, scalding or
injury to persons when using this product, follow basic precautions, including
the following:
Installation
· Before use, the appliance must be properly installed as described in this
manual. · Connect to a properly rated, protected, and sized power circuit to
avoid electrical overload. · To reduce the risk of severe injury or death,
follow all installation instructions. · The appliance must be installed and
electrically grounded by qualified service personnel in accordance
with local codes. · Disconnect the power cord, house fuse or circuit breaker
before installing or servicing the appliance. · When moving or installing the
appliance in a different location, call qualified service personnel for
installation and service. · Keep packing materials out of the reach of
children. Packaging material can be dangerous for
children.There is a risk of suffocation. · Moving or installation of the
appliance requires two or more people. · This appliance is not designed for
maritime use or for mobile installations such as in RVs, trailers, or
aircraft. · This appliance must be positioned near to an electrical power
supply. · Do not, under any circumstances, cut or remove the third (ground)
prong from the power cord. · When installing or moving the appliance, be
careful not to pinch, crush, or damage the power cord. · Do not install the
appliance in humid spaces.
4 IMPORTANT SAFETY INSTRUCTIONS
· Destroy the carton, plastic bag, and other packing materials after the
appliance is unpacked. Children might use them for play. Cartons covered with
rugs, bedspreads, or plastic sheets can become airtight chambers.
· Adhere to all industry recommended safety procedures including the use of
long-sleeved gloves and safety glasses.
· Place the appliance at least 18 inches above the floor for a garage
installation. · Do not install near another heat source such as a stove, oven
or heater. · The appliance must not be supplied through an external switching
device, such as a timer, or connected
to a circuit that is regularly switched on and off by a utility. · Certain
internal parts are intentionally not grounded and may present a risk of
electric shock only during
servicing. Service personnel Do not contact the following parts while the
appliance is energized: Motor, Control Board, Noise Filter.
Operation
· Never attempt to operate this appliance if it is damaged, malfunctioning,
partially disassembled, or has missing or broken parts, including a damaged
cord or plug.
· Repair or immediately replace all power cords that have become frayed or
otherwise damaged. Do not use a cord that shows cracks or abrasion damage
along its length or at either end.
· If you detect a strange sound, a chemical or burning smell, or smoke coming
from the appliance, unplug it immediately, and contact an LG Electronics
customer information center.
· Never unplug the appliance by pulling on the power cord. Always grip the
plug firmly and pull straight out from the outlet.
· Do not use an extension cord or adapter with this appliance. · Do not grasp
the power cord or touch the appliance controls with wet hands. · Do not modify
or extend the power cord. · If the appliance has been submerged, contact an LG
Electronics customer information center for
instructions before resuming use. · Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this or any other
appliance. · Keep the area underneath and around your appliances free of
combustible materials (lint, paper, rags,
etc.), gasoline, chemicals and other flammable vapors and liquids. · This
appliance is not intended for use by persons (including children) with reduced
physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning the use of the appliance by a
person responsible for their safety. · Use this appliance only for its
intended purpose. · Do not abuse, sit on, or stand on the door of the
appliance. · Do not allow children to play on, in or with the appliance. Close
supervision of children is necessary when the appliance is used near children.
· Do not tamper with controls. · Fix the drain hose securely in place. · Do
not put oily or greasy clothing, candles or flammable materials on top of the
appliance. · Do not use fabric softeners or products to eliminate static
unless recommended by the manufacturer of the fabric softener or product. · Do
not reach into the appliance if the drum is moving. · Do not dry articles that
have been previously cleaned in, washed in, soaked in, soiled with or spotted
with gasoline, dry cleaning solvents, vegetable oil, cooking oil or other
flammable or explosive substances, as they give off vapors that could ignite
or explode. · Do not use heat to dry articles containing foam rubber or
similarly textured rubber-like materials.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS 5
· Do not store plastic, paper, or clothing that may burn or melt on top of the
dryer during operation. · Always check the inside of the appliance for foreign
objects before use. · Do not place items exposed to cooking oils in your
dryer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load to catch fire. To
reduce the risk of fire due to contaminated loads, the final part of a tumble
dryer cycle occurs without heat (cool down period). Avoid stopping a tumble
dryer before the end of the drying cycle unless all items are quickly removed
and spread out so that the heat is dissipated. · Do not let children or pets
climb inside the dryer drum. · Do not put living animals such as pets inside
the appliance. · Do not put any part of your body, such as your hands or feet,
or metal objects under the appliance. · Do not let your hand get pinched when
opening or closing the dryer door. · Do not use replacement parts that have
not been recommended by the manufacturer (e.g.parts made at home using a 3D
printer).
Maintenance
· Do not repair or replace any part of the appliance. All repairs and
servicing must be performed by qualified service personnel unless specifically
recommended in this Owner’s Manual. Use only authorized factory parts
· Do not disassemble or repair the appliance by yourself. · Remove any dust or
foreign matter from the power plug pins. · Disconnect this appliance from the
power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance
from the power supply. · Remove the door before the appliance is removed from
service or discarded to avoid the danger of
children or small animals getting trapped inside. · Unplug the appliance
before cleaning to avoid the risk of electric shock. · The interior of the
appliance and exhaust duct should be cleaned periodically by qualified service
personnel. · Certain internal parts are intentionally not grounded and may
present a risk of electric shock only during
servicing. Service personnel Do not contact the following parts while the
appliance is energized: Motor, Control Board, Noise Filter. · To avoid
physical injury and burns, use care when cleaning the condenser and do not
touch or clean the condenser with bare hands.
Grounding Instructions
· Improper connection of the equipment-grounding conductor can result in a
risk of electric shock. Check with a qualified electrician or service
personnel if you are in doubt whether the appliance is properly grounded. Do
not modify the plug provided with the appliance; if it will not fit the
outlet, have a proper outlet installed by a qualified electrician.
· The appliance must be grounded. In the event of a malfunction or breakdown,
grounding will reduce the risk of electric shock by providing a path of least
resistance for electric current. The appliance is equipped with a cord having
an equipment-grounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is installed and grounded in
accordance with all local codes and ordinances.
· The appliance must be plugged into a properly grounded outlet. Electrical
shock may result if the appliance is not properly grounded. Have the wall
outlet and circuit checked by a qualified electrician to make sure the outlet
is properly grounded. Failure to follow these instructions may create an
electric shock hazard and/or a fire hazard.
6 IMPORTANT SAFETY INSTRUCTIONS
CAUTION STATEMENTS
CAUTION
· To reduce the risk of minor or moderate injury to persons, malfunction, or
damage to the product or property when using this product, follow basic
precautions, including the following:
Installation
· Install the appliance on a firm and level floor. · Store and install the
appliance where it will not be exposed to temperatures below freezing or
exposed
to outdoor weather conditions.
Operation
· Clean the lint filter before or after each load. · Do not use fabric
softeners or products to eliminate static unless recommended by the
manufacturer of
the fabric softener or product. · If the drain hose is frozen in winter, thaw
it out before use.
SAVE THESE INSTRUCTIONS
PRODUCT OVERVIEW
PRODUCT OVERVIEW 7
Product Features
The images in this guide may be different from the actual components and
accessories, which are subject to change by the manufacturer without prior
notice for product improvement purposes.
Front View
ENGLISH
a Control Panel b Lint filters c Leveling feet d Access panel e Condenser cover f Door
8 PRODUCT OVERVIEW
Rear View
a Terminal Block Access Panel b Drain Hose Connection
Product Specifications
Model Electrical Requirements
Dimensions (Width X Depth X Height)
Maximum Depth with Door Open
Net Weight
Capacity
Normal Cycle
Accessories
Included Accessories
a Drain Hose b Band Clamp c CableTies (2 EA)
DLHC5502*
Please refer to the rating label for detailed information.
27” X 32 1/4” X 39” (70.0 cm X 82.0 cm X 99.0 cm)
52 3/4” (134.0 cm)
165 lb (75 kg)
7.8 cu.ft. (24 lb / 10.9 kg)
ENGLISH
PRODUCT OVERVIEW 9 d Elbow Bracket for Securing Drain Hose e Drain Hose Holder
f Spare Screw
Required Accessories for the Electric Dryer (sold separately)
a 4-wire power cord kit b 3-wire power cord kit
10 PRODUCT OVERVIEW
Optional Accessories (sold separately)
a Pet care accessories kit b Drying Rack c Stacking kit NOTE · For your safety
and extended product life, use only authorized components. The manufacturer is
not
responsible for product malfunction or accidents caused by the use of
unauthorized components or parts.
INSTALLATION
INSTALLATION 11
Before Installing
Installation Overview
Please read the following installation instructions first after purchasing
this dryer or transporting it to another location.
ENGLISH
a Choose the proper location. b Level the appliance. c Connect the drain hose. d Connect the heat pump electric dryer. e Plug in the power cord. f Final Installation Check
12 INSTALLATION
Choosing the Proper Location
WARNING · Read all installation instructions completely
before installing and operating the appliance. It is important that you review
this entire manual before installing and using the appliance. Detailed
instructions concerning electrical connections and additional requirements are
provided on the following pages.
Ambient Temperature
Install the appliance in an area where the temperature is over 41 (5 ).
If the temperature around the appliance is too low, the appliance might not
shut off at the end of an automatic cycle. This can result in longer drying
times.
Electricity
Use an individual, grounded electrical outlet located within 2 ft. (61 cm) of
either side of the appliance.
WARNING · Do not install or store the appliance in an area
where it will be exposed to water and/or weather.
NOTE
· Check code requirements that limit, or do not permit, installation of the
dryer in garages, mobile homes or sleeping quarters. If you have questions,
contact your local building inspector.
Flooring
To avoid noise and vibration, the appliance must be installed and leveled on a
solidly constructed floor with a maximum slope of 1 inch (2.5 cm). If
required, adjust the leveling legs to compensate for the unevenness of the
floor.
NOTE
· A sturdy floor is needed to support the total appliance weight when loaded.
The combined weight of additional appliances should also be considered.
· Clothes may not tumble properly, and automatic sensor cycles may not operate
correctly if the appliance is not level.
· For garage installation, you will need to place the appliance at least 18
inches (45.7 cm) above the floor. The standard pedestal height is 15 inches
(38 cm). You will need 18 inches (45.7 cm) from the garage floor to the bottom
of the appliance.
INSTALLATION 13
Dimensions and Clearances
The following clearances are recommended for the appliance. · Additional
clearances should be considered for ease of installation and servicing. ·
Additional clearances should be considered on all sides of the dryer to reduce
noise transfer.
Installation Spacing for Recessed Area or Closet Installation
ENGLISH
–
Description
Dimension/Clearance
A
Upper Ventilation Opening
2 48 sq. in. (310 cm2)
B
Lower Ventilation Opening
2 24 sq. in. (155 cm2)
C
Distance to Ventilation Opening
2 3 (76 mm)
D
Overhead Cabinet Depth
1 14 (356 mm)
E
Distance to the Overhead Cabinet/Shelf
2 18 (457 mm)
F
Front Clearance
1 (25 mm)
G
Depth
32 1/4 (820 mm)
H
Back Clearance
2 5 (127 mm)
I
Side Clearance
2 1 (25 mm)
J
Width
27 (700 mm)
K
Height of Cabinet Opening
39 (990 mm)
14 INSTALLATION
Closet Ventilation Requirements Closets with doors must have both an upper and
lower vent to prevent heat and moisture buildup in the closet. One upper vent
opening with a minimum opening of 48 sq. in. (310 cm2) must be installed no
lower than 6 feet above the floor. One lower vent opening with a minimum
opening of 24 sq. in. (155 cm2) must be installed no more than one foot above
the floor. Install vent grilles in the door or cut down the door at the top
and bottom to form openings. Louvered doors with equivalent ventilation
openings are also acceptable.
NOTE · There should be at least a little space around the dryer (or any other
appliance) to eliminate the transfer
of vibration from one appliance to another. If there is enough vibration, it
could cause appliances to make noise or come into contact, causing paint
damage and further increasing noise. · No other fuel-burning appliance can be
installed in the same closet as a dryer.
Installation Spacing for Recessed Area or Closet, with Stacked Washer and
Dryer
–
Description
A
Upper Ventilation Opening
B
Lower Ventilation Opening
C
Distance to Ventilation Opening
D
Front Clearance
E
Back Clearance
F
Top Clearance to the Ceiling
G
Height to the Top of Stacked Appliances
H
Side Clearance
I
Width
Differs depending on the washer dimensions.
Dimension/Clearance
2 48 sq. in. (310 cm2) 2 24 sq. in. (155 cm2) 2 3 (76 mm) 2 1 (25 mm) 2 5 1/2
(140 mm) 2 6 (152 mm)
78 (1980 mm)
2 1 (25 mm)
27 (700 mm)
Installation Spacing for Cabinet
INSTALLATION 15
ENGLISH
For cabinet installation with a door, minimum ventilation openings in the top of the cabinet are required.
–
Description
A
Depth of Ventilation Opening
B
Back Clearance
C
Depth
D
Front Clearance
E
Side Clearance
F
Width
G
Clearance to Top of Cabinet
Dimension/Clearance
2 7 (178 mm) 2 5 (127 mm)
32 1/4 (820 mm)
2 1 (25mm) 2 1 (25 mm)
27 (700 mm)
2 9 (229 mm)
16 INSTALLATION
Leveling the Appliance
WARNING · Use long-sleeved gloves and safety glasses. · The appliance is
heavy. Two or more people are
required when installing the appliance.
Checking the Level
Position the appliance in the final location and place a level across the top
of the appliance.
and front to back. Make sure that all four leveling feet are in firm contact
with the floor.
NOTE · If you are installing the appliance on the optional
pedestal, you must use the leveling feet on the pedestal to level the
appliance. The appliance leveling feet should be fully retracted.
Stacking the Appliance
Tools Required
· Phillips screwdriver
a Level
b Leveling Feet
NOTE · All four leveling feet must rest solidly on the
floor. Gently push on the top corners of the appliance to make sure that the
appliance does not rock from corner to corner.
· Adjust the leveling feet only as far as necessary to level the appliance.
Extending the leveling feet more than necessary may cause the appliance to
vibrate.
· To ensure that the appliance provides optimal drying performance, it must be
level. To minimize vibration, noise, and unwanted movement, the floor must be
a perfectly level, solid surface.
Stacking Kit Installation
WARNING · The weight of the appliance and the height of
installation make this stacking procedure too risky for one person. Two or
more people are required when installing the stacking kit. · Place the washer
on a solid, stable, level floor capable of supporting the weight of both
appliances. · Do not stack the washer on top of the dryer. · If appliances are
already installed, disconnect them from all power, water and drain
connections.
This stacking kit includes:
Adjusting the Leveling Feet
Use an adjustable wrench to turn the leveling feet. Unscrew the legs to raise
the appliance or screw in the legs to lower it. Raise or lower with the
leveling feet until the appliance is level from side to side
a Two (2) side brackets b One (1) front panel
ENGLISH
c One (1) front bracket
d Two (2) screws for side brackets
e Two (2) screws for front brackets To ensure safe and secure installation,
please observe the following instructions.
1 Make sure the surface of the washer is clean
and dry. Remove the paper backing from the tape on one of the stacking kit
side brackets.
INSTALLATION 17
4 Insert the front bracket between the bottom
of the appliance and the top of the washer. Push the front bracket toward the
back of the washer until it comes in contact with the side bracket stoppers.
Install the two remaining screws to secure the front bracket to the side
brackets.
2 Fit the side bracket to the side of the washer
top as shown. Firmly press the adhesive area of the bracket to the washer
surface. Secure the side bracket to the washer with a screw on the back side
of the bracket. Repeat steps 1 and 2 to attach the other side bracket.
5 Insert the front panel.
3 Place the appliance on top of the washer,
fitting the dryer feet into the side brackets as illustrated. Avoid finger
injuries; do not allow fingers to be pinched between the washer and the
appliance. Slowly slide the appliance toward the back of the washer until the
side bracket stoppers catch the dryer feet.
Connecting Electric Dryers
WARNING · To reduce the risk of fire or explosion, electric
shock, property damage, injury to persons, or death when using this appliance,
fulfill the following requirements.
Electrical Requirements for Electric Models
WARNING · The wiring and grounding must conform to the
latest edition of the National Electrical Code, ANSI/NFPA 70 and all
applicable local regulations. Please contact a qualified electrician to check
your home’s wiring and fuses to ensure that your home has adequate electrical
power to operate the appliance.
18 INSTALLATION
WARNING
· This appliance must be connected to a grounded metal, permanent wiring
system, or an equipment-grounding conductor must be run with the circuit
conductors and connected to the equipment-grounding terminal or lead on the
appliance.
· The appliance has its own terminal block that must be connected to a
separate 240 VAC, 60Hertz, single-phase circuit, fused at 15 amperes. (The
circuit must be fused on both sides of the line.) ELECTRICAL SERVICE FOR THE
APPLIANCE SHOULD BE OF THE MAXIMUM RATE VOLTAGE LISTED ON THE NAMEPLATE. DO
NOT CONNECT THE APPLIANCE TO 110-, 115-, OR 120-VOLT CIRCUIT.
· If the branch circuit to appliance is 15 ft. (4.5 m) or less in length, use
UL (Underwriters Laboratories) listed No.-10 AWG wire (copper wire only), or
as required by local codes. If over 15 ft. (4.5 m), use UL-listed No.-8 AWG
wire (copper wire only), or as required by local codes. Allow sufficient slack
in wiring so the appliance can be moved from its normal location when
necessary.
· The power cord (pigtail) connection between the wall receptacle and the
appliance terminal block IS NOT supplied with the appliance. Type of pigtail
and gauge of wire must conform to local codes and with instructions on the
following pages.
· Do not modify the plug and internal wire provided with the appliance.
· The appliance should be connected to a 4-hole outlet.
· If the plug does not fit the outlet, a proper outlet will need to be
installed by a qualified electrician.
· Connect the power cord to the terminal block. Each colored wire should be
connected to the same color screw. Wire color indicated in manual is connected
to the same color screw in the block.
· Grounding through the neutral conductor is prohibited for: (1) new branch-
circuit installations and (2) areas where local codes prohibit grounding
through the neutral conductor.
· This appliance is supplied with the neutral wire grounded. This white ground
wire MUST BE MOVED to the neutral terminal when a 4-wire cord is to be used,
or where grounding through the neutral conductor is prohibited.
Four-Wire Power Cord
· A UL-listed strain relief is required.
· Use a 30-amp, 240-volt, 4-wire, UL-listed power cord with #10 AWG-minimum
copper conductor and closed loop or forked terminals with upturned ends.
1 Remove the terminal block access cover on
the upper back of the appliance.
2 Install UL-listed strain relief into the power
cord through-hole.
3 Thread a 30-amp, 240-volt, 4-wire, UL-listed
power cord with #10 AWG-minimum copper conductor through the strain relief.
a Terminal Block b UL-Listed Strain Relief c UL-Listed 4-Wire Power Cord
4 Transfer the appliance’s ground wire from
behind the green ground screw to the center screw of the terminal block.
5 Attach the two hot leads (black and red) of the
power cord to the outer terminal block screws.
6 Attach the neutral (white) wire to the center
screw of the terminal block.
7 Attach the power cord ground wire to the
green ground screw.
ENGLISH
8 Tighten all screws securely. 9 Reinstall the terminal block access cover.
INSTALLATION 19
2 Remove the terminal block access cover on
the upper back of the appliance.
3 Install UL-listed strain relief into the power
cord through-hole.
4 Thread the 4-wire #10 AWG minimum copper
power cable prepared in step 1 through the strain relief.
a White Wire moved from Ground Screw b Hot Leads of Power Cord (Black and Red)
c Neutral Wire (White) d Power Cord Ground Wire e Ground Screw
Four-Wire Direct Wire
· A UL-listed strain relief is required.
a Terminal Block b UL-Listed Strain Relief c UL-Listed 4-Wire Power Cord
5 Transfer the appliance’s ground wire from
behind the green ground screw to the center of the terminal block.
· Use UL-listed 4-wire #10 AWG minimum copper conductor cable. Allow at least
5 ft. (1.5 m) of wire to allow for removal and reinstallation of the dryer.
1 Remove 5 inches (12.7 cm) of the outer
covering from the wire and remove 5 inches of insulation from the ground wire.
Cut off approximately 1.5 inches (3.8 cm) from the other three wires and strip
1 inch (2.5 cm) insulation from each wire. Bend the ends of the three shorter
wires into a hook shape.
1” (2.5 cm)
6 Attach the two hot leads (black and red) of the
power cord to the outer terminal block screws.
7 Attach the neutral (white) wire to the center
screw of the terminal block.
8 Attach the power cord ground wire to the
green ground screw.
9 Tighten all screws securely.
a
5” (12.7 cm)
10 Reinstall the terminal block access cover.
a Ground Wire
20 INSTALLATION
a White Wire moved from Ground Screw b Hot Leads of Power Cord (Black and Red)
c Neutral Wire (White) d Power Cord Ground Wire e Ground Screw
Three-Wire Power Cord
· A 3-wire connection is NOT permitted on new construction after January 1,
1996.
· A UL-listed strain relief is required. · Use a 30-amp, 240-volt, 3-wire, UL-
listed
power cord with #10 AWG-minimum copper conductor and closed loop or forked
terminals with upturned ends.
1 Remove the terminal block access cover on
the upper back of the appliance.
2 Install the UL-listed strain relief into the
power cord through-hole.
3 Thread a 30-amp, 240 volt, 3-wire, UL-listed
power cord with #10 AWG-minimum copper conductor through the strain relief.
a Terminal Block b UL-Listed Strain Relief
c UL-Listed 3-Wire Power Cord
4 Attach the two hot leads (black and red) of the
power cord to the outer terminal block screws.
5 Attach the neutral (white) wire to the center
terminal block screw.
6 Connect the external ground (if required by
local codes) to the green ground screw.
7 Tighten all screws securely.
8 Reinstall the terminal block access cover.
a White Wire from Dryer Harness b Hot Leads of Power Cord (Black and Red) c
Neutral Wire (White) d External Ground Wire (if required by local
codes) e Ground Screw
Three-Wire Direct Wire
· A 3-wire connection is NOT permitted on new construction after January 1,
1996.
· A UL-listed strain relief is required. · Use UL-listed 3-wire, #10 AWG
minimum
copper conductor cable. Allow at least 5 ft. (1.5 m) length to allow for
removal and installation of dryer.
1 Remove 3.5 inches (8.9 cm) of the outer
covering from the wire. Strip 1 inch (2.5 cm)
insulation from each wire. Bend the ends of the three wires into a hook shape.
1” (2.5 cm)
INSTALLATION 21
ENGLISH
2 Remove the terminal block access cover on
the upper back of the appliance.
3 Install UL-listed strain relief into the power
cord through-hole.
4 Thread the 3-wire, #10 AWG minimum copper
conductor power cable prepared in step 1 through the strain relief.
a Hot lead (black and red) b Neutral wire (white) c External ground wire (if
required by local
codes) d Wire from the appliance harness e Ground screw (green)
a Terminal block b UL-listed strain relief c UL-listed 3-wire power cord
5 Attach the two hot leads (black and red) of the
power cord to the outer terminal block screws.
6 Attach the neutral (white) wire to the center
terminal block screw.
7 Connect the external ground (if required by
local codes) to the green ground screw.
Connecting the Drain Hose
WARNING · The drain hose should always be properly
secured. Failure to properly secure the drain hose can result in flooding and
property damage.
NOTE · The drain must be installed in accordance with
any applicable local codes and regulations. · Make sure that the drain hose is
not stretched,
pinched, crushed, or kinked.
How to Connect the Drain Hose
1 Insert the hose clamp a onto the drain hose
of the dryer.
8 Tighten all screws securely.
9 Reinstall the terminal block access cover.
22 INSTALLATION
2 Connect the drain hose of the dryer and
secure the hose clamp.
CAUTION · Leaving the drain hose disconnected can cause
leaking andsubsequent property damage.
Using a Standpipe to Drain
1 Clip the end of the hose into the elbow
bracket. · Connect the elbow bracket a within 4
inches (10 cm) of the end of the drain hose. If the drain hose is extended
more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or
microorganisms could spread to the inside of the dryer.
Using the Laundry Tub to Drain
1 Clip the end of the hose into the elbow
bracket. Connect the drain hose holder to the end of the hose so that the hose
does not come out. · Connect the elbow bracket a within 4
inches (10 cm) of the end of the drain hose. If the drain hose is extended
more than 4 inches (10 cm) beyond the end of the elbow bracket, mold or
microorganisms could spread to the inside of the dryer.
4 ” (10 cm)
4 ” (10 cm)
2 Hang the end of the drain hose over the side
of the laundry tub.
2 Insert the end of the drain hose into the
standpipe.
3 Use the provided tie strap b to secure the
drain hose in place.
3 Use the provided tie strap to secure the drain
hose in place.
Final Installation Check
Once you have completed the installation of the dryer and it is in its final
location, confirm proper operation with the following tests.
Checking Levelness
Once the dryer is in its final location, recheck the dryer to be sure it is
level. Make sure it is level front to back and side to side, and that all four
leveling feet are in firm contact with the floor.
INSTALLATION 23
ENGLISH
24 OPERATION
OPERATION
Before Use
WARNING · To reduce the risk of fire, electric shock, or injury to persons,
read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
Operation Overview
1 Clean the Lint Filter
· If the lint filter has not already been cleaned, lift out the filter and
remove the lint from the last load. This will help ensure the fastest and most
efficient drying performance. Make sure to reinstall the filter, pressing down
until it clicks firmly into place.
2 Load the Dryer
· Make sure that clothing is pushed entirely into the drum and away from the
door seal area. Clothing that gets stuck between the door and seal may be
damaged or damage the seal.
· If the load is extra large, you may need to divide it into smaller loads for
proper performance and fabric care.
· All strings and attached belts of clothes should be well tied and secured
before being put into the drum.
3 Turn on the Dryer
· Press the Power button to turn on the dryer. The display will turn on and a
chime will sound.
· Not all modifiers and options are available on all cycles.
6 Begin Cycle
· Press the Start/Pause button to begin the cycle. The cycle can be paused at
any time either by opening the door or by pressing the Start/Pause button.
· If the Start/Pause button is not pressed within a certain time, the dryer
shuts off and all settings are lost.
7 End of Cycle
· When the cycle is finished, the chime will sound. Immediately remove your
clothing from the dryer to reduce wrinkling. If Wrinkle Care is selected, the
dryer will tumble briefly every few minutes to help prevent wrinkles from
setting in the clothes.
Check the Lint Filter Before Every Load
Always make sure the lint filter a is clean before starting a new load; a
clogged lint filter will increase drying time. To clean, pull the lint filter
straight up and roll any lint off the filter with your
4 Select a Cycle
· Turn the cycle selector knob until the desired cycle is selected. The preset
temperature, dry level, and option settings for that cycle will be shown.
5 Adjust Settings
Default settings for the selected cycle can now be changed, if desired, using
the cycle modifier and option buttons.
OPERATION 25
fingers. Push the lint filter firmly back into place. See Regular Cleaning for more information.
Woolen Items
· Always follow fabric care labels before drying woolen items in a dryer.
After the cycle, the items may still be damp. Do not repeat the cycle. Pull
the items to their original shape if needed and lay them flat to finish
drying.
ENGLISH
Woven and Loopknit Materials
· Some woven and loopknit materials may shrink, depending on quality.
Permanent Press and Synthetics
· Do not overload your dryer. Take out permanent press items as soon as the
dryer stops to reduce wrinkles.
Always ensure that the lint filter is properly installed before running the
dryer. Running the dryer with a loose or missing lint filter will damage the
dryer and articles in the dryer.
Loading the Dryer
NOTE · For the best drying performance and most
efficient energy usage, do not overload the appliance.
General Tips
· Combine large and small items in the same load. · Use mesh laundry bags to
separate clothes with
zippers, hooks, straps, and drawstrings to prevent them from catching on or
tangling with other clothes or damaging the lint filter.
NOTE · Damp clothes will expand as they dry. Do not
overload the dryer; clothes require room to tumble and dry properly.
Grouping Similar Items
For the best drying results, and to reduce the possibility of damage to
clothing, sort clothes into loads that can be dried with the same drying
cycle. Different fabrics have different care requirements, and some fabrics
will dry more quickly than others.
Baby Clothes and Nightgowns · Always check the manufacturer’s instructions.
Rubber and Plastics · Do not dry any items made from or containing
rubber or plastics such as: – Aprons, bibs and chair covers – Curtains and
tablecloths – Bath mats
Fiberglass · Do not dry fiberglass articles in your dryer. Glass
particles left in the dryer could be picked up by your clothes the next time
you use the dryer and irritate your skin.
Fabric Care Labels · Sort and dry laundry according to care labels,
size, and fabric type. Do not overload the dryer. This will save energy and
time and give the best drying performance.
Fabric Care Labels
Many articles of clothing include a fabric care label. Using the chart below,
adjust the cycle and option selections to care for your clothing according to
the manufacturer’s recommendations.
Label
Tumble Dry Directions
Dry
26 OPERATION
Label
Tumble Dry Directions
Normal
Permanent Press / Wrinkle Resistant
Gentle / Delicate
Do not tumble dry
Do not dry (used with do not wash)
Heat Setting
Label
Directions
High
Medium
Low
No Heat / Air
Control Panel
Control Panel Features
OPERATION 27
ENGLISH
a Power On/Off Button · Press this button to turn the appliance on and press
and hold it briefly to turn it off. · Pressing this button during a cycle will
cancel that cycle and any load settings will be lost.
b Cycle Selector Knob · Turn this knob to select the desired cycle or option.
· Once the desired cycle has been selected, the standard presets will appear
in the display. These settings can be adjusted using the Cycle Modifier
buttons at any time before starting the cycle.
c N(Previous) & 8(OK) · Press the N(Previous) button to go to the previous
screen. · Press the 8(OK) button to select a menu item or save the
information.
d Status Display · This LCD shows the settings, estimated time remaining,
options, and status messages.
e Start/Pause Button · Press this button to start the selected cycle. · If the
appliance is running, use this button to pause the cycle without losing the
current settings.
NOTE · If you do not press the Start/Pause button to resume a cycle within a
certain time, the appliance turns
off automatically and all cycle settings are lost.
f Cycle Modifier Buttons · Use these buttons to adjust the dry temperature,
dry level and dry time settings for the selected cycle. Not all options are
available for each cycle. · The current settings are shown in the display. ·
Press the button for that option to select other settings.
g Option and Extra Function Buttons · These buttons allow you to select
additional cycle options.
28 OPERATION
Time and Status Display
a Status Display · The display shows the settings, estimated time remaining,
options, and status messages.
b Condenser Clean Indicator · This icon indicates the condenser auto cleaning
status. The icon is displayed when water is being sprayed on the condenser.
c Wi-Fi Indicator · This indicator lights up when the product is connected to
a home Wi-Fi network.
d Remote Start Indicator · This indicator lights up when the Remote Start
feature is activated.
e Control Lock Indicator · This indicator lights up when the Control Lock
feature is activated.
ENGLISH
OPERATION 29
Dry Cycles
Turn the knob to select the desired cycle. When you select a dry cycle the
default settings will light up in the display.
Cycle Guide
The appliance automatically sets the dry level and temperature at the
recommended setting for each cycle. The estimated time remaining will be shown
in the display.
· Dry Mode indicator lights up and the selected setting is shown in the knob
display: A Speed, B Normal, C Energy
· Dry Level indicator lights up and the selected setting is shown in the knob
display: A Damp, B Less, C Normal, D More, E Very
· Dry Time indicator lights up and the selected setting is shown in the knob
display: A 30-40 min, B 50-60 min, C 70-80 min, D 100120 min, E 150-180 min
Default Cycles
These cycles are in the initial cycle list.
Cycle Description
Dry Level Dry Mode
Normal
Use this cycle for drying all normal items such as cotton, linen, shirts, jeans or mixed loads, except delicate fabrics such as wool or silk.
Default: Normal
Available: All
Default: Normal
Available: All
Cycle Description
Dry Level Dry Mode
AI Dry
This cycle optimizes drying times and temperatures by detecting the laundry’s characteristics.
Not adjustable
Default: Normal
Available: Normal
Cycle Description
Dry Level Dry Mode
Bedding
Use this cycle for drying blankets or bulky items such as pillows, blankets, comforters, sheets or pet bedding.
Not adjustable
Default: Normal
Available: Normal
Cycle Description Dry Level Dry Mode
Small Load
Use this cycle for drying light or small items (up to 3 items).
Not adjustable
Default: Speed
Available: Speed
30 OPERATION
Cycle Description
Dry Level Dry Mode
Cycle Description Dry Level Dry Mode
Cycle Description Dry Level Dry Mode
Cycle Description Dry Level Dry Mode
Cycle Description
Time Dry Mode
Cycle Description Dry Level Dry Mode
Delicates
Use this cycle for drying dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which can easily be damaged.
Default: Normal
Available: All
Default: Speed
Available: Speed
Use this cycle for drying towels. Not adjustable Default: Normal
Towels Available: Normal
Power Dry
This cycle is a high-temperature dry cycle.
Not adjustable
Default: Speed
Available: Speed
Perm. Press
Use this cycle to minimize wrinkles when drying tablecloths or wrinkle-free clothes.
Default: Normal
Available: Normal
Default: Normal
Available: Normal
Timed Dry
Use this cycle to manually select the drying time,from 10 to 100 minutes, in 10-minute increments.
Default: 30 minutes
Available: 30 -180 minutes
Default: Normal
Available: Normal
Drum Care
This cycle prevents unpleasant odors in the drum.
Not adjustable
Default: Speed
Available: Speed
Non-Default Cycles
Edit the list of dry cycles using the Cycle List Edit option to use these
cycles.
Cycle Description Dry Level
Outerwear Refresh This cycle restores the durable water repellent treatment on your outerwear. Not adjustable
Cycle Dry Mode
Cycle Description Dry Level Dry Mode
Cycle Description Dry Level Dry Mode
Cycle Description
Time Dry Mode
Cycle Description Dry Level Dry Mode
Cycle Description
Dry Level Dry Mode
Cycle Description Dry Level Dry Mode
Cycle Description Dry Level Dry Mode
OPERATION 31
Default: Speed
Outerwear Refresh Available: Speed
Shrinkage Relief
Reduces shrinkage by optimizing motion, dry level and temp.
Default: Less
Available: Less
Default: Normal
Available: Normal
Warms and fluffs up blankets. Not adjustable Default: Normal
Bedding Refresh Available: Normal
Air Dry
Use this cycle to dry all items(such as plastics or rubber) that can be tumble dried without using heat.
Default: 30 minutes
Available: 30-100 minutes
Not adjustable
Quick Dry
Use this cycle to quickly dry a small load of laundry.
Not adjustable
Default: Normal
Available: Normal
Heavy Duty
Use this cycle for drying heavy-duty clothes like jeans or garments that need extra drying.
Not adjustable
Default: Normal
Available: Normal
Activewear
Special or treated fabrics for sports or outerwear.
Not adjustable
Default: Energy
Available: Energy
Down Jacket Refresh
This cycle is used to help restore the puffiness of down jackets.
Not adjustable
Default: Speed
Available: Speed
ENGLISH
32 OPERATION
Cycle Description Dry Level Dry Mode
Cycle Description Dry Level Dry Mode
Cycle Description Dry Level Dry Mode
Cycle Description Dry Level Dry Mode
Easy Ironing
Leaves clothes slightly damp for easy ironing.
Not adjustable
Default: Speed
Available: Speed
Silent Dry
Reduces sounds made during drying.
Not adjustable
Default: Normal
Available: Normal
Dries slightly wet clothes. Not adjustable Default: Speed
Rainy Days Available: Speed
Condenser Care
Cleans built-up lint off of the condenser using water.
Not adjustable
Default: Speed
Available: Speed
Special Drying Cycles
These new or specialized drying cycles can be downloaded to your appliance
with a smartphone. Refer to the LG ThinQ smartphone application for a complete
list of the cycles available for download.
Cycle Description
Dry level Dry Mode
Wrinkle Prevention
This cycle prevents wrinkles caused by clothes sitting in the dryer by tumbling clothes without heat after the cycle is complete until the door is opened or the power is turned off.
Default : Normal
Available : Normal
Default : Normal
Available : Normal
Cycle Description
Default Time Dry Mode
Rack Dry
This cycle is used with items, such as wool sweaters, silk items, and lingerie, that should be dried flat. This cycle can also be used with items that should not be tumbled dry, such as gym shoes or stuffed animals. Install the drying rack (not included) in the dryer drum before using this cycle.
30 minutes
Default : Energy
Available : Energy
Selectable Drying Options
Cycle
Cycle
Dry Level
Off
Very
More
Normal
Normal
Less
AI Dry
Damp –
Bedding Small Load
Very
More
Delicates
Normal
Less
Towels Power Dry
Damp –
Perm. Press
Normal Less
Timed Dry
–
Drum Care
–
Outerwear Refresh
–
Shrinkage Relief
Less
Bedding Refresh
–
Air Dry
–
Quick Dry
–
Heavy Duty
–
Activewear
–
Down Jacket Refresh
–
OPERATION 33
Dry Mode
Energy Normal
#
Speed
# # # #
# # # # #
# #
Damp Signal
# #
Wrinkle Care
# # # # # # # # # # # # # # # #
# # # #
ENGLISH
34 OPERATION
Cycle
Cycle
Dry Level
Off
Easy Ironing
–
Silent Dry
–
Rainy Days
–
Condenser Care
–
Wrinkle Prevention
Normal
Rack Dry
–
Dry Mode Energy Normal
Speed
Damp Signal
Wrinkle Care
#
This option helps to reduce the energy use by drying clothes at a lower temperature than normal mode. When this option is set, the drying time will increase.
ENGLISH
Cycle Modifiers
About Modifier Buttons
Each cycle has default settings that are selected automatically. Customize
these settings using the cycle modifier buttons. Repeatedly press the button
for the desired modifier until the indicator light for the desired setting is
lit. Not every option is available with every cycle. If a modifier is not
available, the button chimes twice and the setting does not change.
OPERATION 35
Dry Time Use this button to manually select the drying time, from 30 to 180
minutes, in 10-minute increments.
· Dry Mode indicator lights up and the selected setting is shown in the knob
display: A Speed,B Normal, C Energy
· Dry Level indicator lights up and the selected setting is shown in the knob
display: A Damp, B Less, C Normal, D More, E Very
· Dry Time indicator lights up and the selected setting is shown in the knob
display: A 30-40 min, B 50-60 min, C 70-80 min, D 100-120 min, E 150-180 min
Dry Mode Use this option to help reduce energy consumption or save time when
drying clothes.
· Energy: Dry clothes with recommended settings at a lower temperature. When
the option is set, the drying time will increase.
· Normal: Dry clothes with recommended settings.
· Speed: Dry clothes more quickly.
Dry Level Use this button to select the dryness level for the cycle. Press the
Dry Level button repeatedly to scroll through available settings.
· The appliance will automatically adjust the cycle time according to the
selected dryness level. Selecting More or Very will increase the cycle time,
while Less or Damp will decrease the cycle time.
· Use a Less or Damp setting for items that you wish to iron.
36 OPERATION
Options and Extra Functions
Your dryer includes several additional cycle options to customize cycles to
meet your individual needs. Select the desired option after selecting the
desired cycle and settings.
NOTE · The LED for the option will light up when the
option is selected. · To protect your garments, not every option is
available with every cycle.
Damp Signal
When this option is selected, the appliance signals when the load is
approximately 80% dry. This allows you to remove faster-drying lightweight
items or items that you would like to iron or hang while they are still
slightly damp. Press the Damp Signal button.
Signal
The volume of the notification sounds and button sounds can be set from quiet
to very loud. · Default volume is Very High and can be adjusted.
– Volume: Off, Low, Medium, High, Very High
Drum Light
The drum is equipped with a white LED light that illuminates when the dryer is
turned on. This light automatically turns off when the door is closed and the
cycle starts. · To manually turn the light on, press the Drum
Light button. · The drum light will turn off automatically after 4
minutes.
Wrinkle Care
Selecting this option will tumble the load periodically for up to 2 hours
after the selected cycle, or until the door is opened. This is helpful in
preventing wrinkles when you are unable to remove items from the dryer
immediately. Press the Wrinkle Care button before you start a dry cycle.
NOTE · When the option is turned on, only the Power
button works after the dry cycle ends. · To select the option after starting a
cycle, pause
the cycle, set the option, and press Start/Pause. · Always turn off the
appliance before unloading
the clothes.
Control Lock
Use this function to disable the controls. This function can prevent children
from changing cycles or operating the dryer.
NOTE · The function does not lock the door. · Once this function is set, all
buttons are locked
except the Power button. · When the controls are locked, the Control Lock
indicator lights up and the dry cycle is shown on the display. · Turning off
the power will not reset this function. You must deactivate this function
before you can access any other options and functions. · To
activate/deactivate the function, turn the dryer on, press the Options button,
turn the
knob to select Control Lock, and press the 8 (OK) button. Select Off and press
the 8 (OK)
button.
Cycle List Edit
Edit the list of dry cycles as desired.
1 Press the Options button.
2 Turn the knob to select Cycle List Edit, and
press the 8 (OK) button.
3 Select a dry cycle and press the 8 (OK)
button.
NOTE · The Normal cycle cannot be deleted. · The order of cycles in the list
can be changed. On
the product, use the Auto Cycle Optimization function in the Additional
Settings menu. In the
LG ThinQ application, use the Product Cycle Management feature.
Additional Settings
1 Press the Options button.
2 Turn the knob to select Additional Settings
and press the 8 (OK) button.
3 Turn the knob to select the desired setting
and press the 8 (OK) button.
4 Turn the knob to select or change the setting
and press the 8 (OK) button to save the
setting.
5 To return to the previous screen, press the
Options button again or press the N
(Previous) button.
NOTE · If no action is taken for several minutes after
pressing the Options button, the display reverts to the previous screen.
Wi-Fi Connection Use to set up the Wi-Fi connection. When Wi-Fi is turned on,
the Wi-Fi icon appears in the display.
Cycle Optimization When activated, this feature organizes the cycle list and
options automatically based on your usage patterns. · On is the default
setting. · Selecting Off retains the current list order.
Smart Diagnosis Use this to help troubleshoot errors or malfunctions. · See
the Smart Diagnosis section for more
details.
Reset Settings Select this to delete all the stored data and reset to factory
default settings.
OPERATION 37
ENGLISH
38 SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
The LG ThinQ application allows you to communicate with the appliance using a
smartphone.
LG ThinQ Application Features
· Dryer Cycle – Download new and specialized cycles that are not included in
the standard cycles on the appliance. Appliances that have been successfully
connected to the LG ThinQ application can download a variety of specialty
cycles specific to the appliance.
· Energy Monitoring – This feature keeps track of how the dryer’s power
consumption is affected by selected drying cycles and options.
· Remote Control – Control the appliance remotely or check to see how much
time is left in the cycle from the LG ThinQ application.
NOTE · Once the remote control feature is enabled, you
can start a cycle from the LG ThinQ application. If the cycle is not started,
the appliance will wait to start the cycle until the appliance is turned off
remotely or the remote control feature is disabled. · If the door is opened,
the remote control feature is disabled.
· Push Messages – When the cycle is complete or the appliance has problems,
you will receive a push message.
· Smart DiagnosisTM – This function provides useful information for diagnosing
and solving issues with the appliance based on the pattern of use.
· Settings – Allows you to set various options on the appliance and in the
application.
This feature is only available on some models.
NOTE · If you change your wireless router, Internet
service provider, or password, delete the
connected appliance from the LG ThinQ application and connect it again. · This
information is current at the time of publication. The application is subject
to change for product improvement purposes without notice to users.
Installing LG ThinQ App and Connecting an LG Appliance
Models with QR Code
Scan the QR code attached to the product using the camera or a QR code reader
app on your smartphone.
Models without QR Code
1 Search for and install the LG ThinQ app from
the Google Play Store or Apple App Store on a smartphone.
2 Run the LG ThinQ app and sign in with your
existing account or create an LG account to sign in.
3 Touch the add (~) button on the LG ThinQ
app to connect your LG appliance. Follow the instructions in the app to
complete the process.
NOTE
· You may be asked to provide a password to connect to the LG network (not
your home network) during the Wi-Fi setup. The password is the last 4
characters of the network name, repeated twice, with no spaces. For example,
if the network name appears as LG_XXXX_8b92, then you would enter 8b928b92 as
your password. The password is case sensitive and the last 4 characters are
unique to your appliance.
· To verify the Wi-Fi connection, check that the f
icon on the control panel is lit.
· The appliance supports 2.4 GHz Wi-Fi networks only. To check your network
frequency, contact your Internet service provider or refer to your wireless
router manual.
· LG ThinQ is not responsible for any network connection problems or any
faults, malfunctions, or errors caused by network connection.
· If the appliance is having trouble connecting to the Wi-Fi network, it may
be too far from the router. Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
· The Wi-Fi connection may not connect or may be interrupted because of the
home network environment.
· The network connection may not work properly depending on the Internet
service provider.
· The surrounding wireless environment can make the wireless network service
run slowly.
· If the appliance cannot be registered due to problems with the wireless
signal transmission, unplug the appliance and wait about a minute before
trying again.
· If the firewall on your wireless router is enabled, disable the firewall or
add an exception to it.
· The wireless network name (SSID) should be a combination of English letters
and numbers. (Do not use special characters.)
· Smartphone user interface (UI) may vary depending on the mobile operating
system (OS) and the manufacturer.
· If the security protocol of the router is set to WEP, network setup may
fail. Change the security protocol (WPA2 is recommended) and connect the
product again.
SMART FUNCTIONS 39
Using the Appliance Remotely
Remote Start
Use a smartphone to control the appliance remotely. You can also monitor the
cycle operation so you know how much time is left in the cycle.
Using Remote Start
1 Put the laundry into the drum and close the
dryer door.
2 Press the Power button.
3 Press the Options button, turn the knob to
select Remote Start and press the 8 (OK)
button.
4 Turn the knob to select On and press the 8
(OK) button to enable the remote control function.
5 Start a cycle from the LG ThinQ application on
your smartphone.
NOTE · Once the function is enabled, you can only start
a cycle from the LG ThinQ smartphone application. If the cycle is not started,
the application will wait to start the cycle until it is turned off remotely
from the application or this function is disabled. · If the door has been
opened, you cannot start a cycle remotely.
Disabling Remote Start Manually When the function is activated, press the
Options button, turn the knob to select Remote Start, and
press the 8 (OK) button. Select Off and press the 8 (OK) button.
Download Cycle
You can download new and specialized cycles that are not included in the
standard cycles on the appliance. Appliances that have been successfully
connected to a Wi-Fi network can download a variety of specialty cycles
specific to the appliance.
ENGLISH
40 SMART FUNCTIONS
Wireless LAN Module Specifications
Type
Frequency Range
Wi-Fi Bluetooth
2412 – 2462 MHz 2402- 2480 MHz
Output Power (Max)
< 30 dBm
< 30 dBm
FCC Notice
The following notice covers the transmitter module contained in this product.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and the receiver.
· Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Any changes or modifications in construction of this device which are not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This transmitter must not be colocated or operating
in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20
cm (7.8 inches) between the antenna and your body. Users must follow the
specific operating instructions for satisfying RF exposure compliance.
Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL,
MPL, and other open source licenses that have the obligation to disclose
source code, and to access all referred license terms, copyright notices and
other relevant documents, please visit https:// opensource.lge.com.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid to anyone in receipt of this information for a period of
three years after our last shipment of this product.
Smart DiagnosisTM Function
Use this feature to help you diagnose and solve problems with your appliance.
NOTE · For reasons not attributable to LGE’s negligence,
the service may not operate due to external factors such as, but not limited
to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app
unavailability.
· The feature may be subject to change without prior notice and may have a
different form depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can
transmit troubleshooting data to a smartphone using the LG ThinQ application.
· Launch the LG ThinQ application and select the Smart Diagnosis feature in
the menu. Follow the instructions provided in the LG ThinQ application.
Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method. · Launch
the LG ThinQ application and select the
Smart DiagnosisTM feature in the menu. Follow the instructions for audible
diagnosis provided in the LG ThinQ application.
1 Press the Power button to turn on the
appliance.
2 Press the Options button.
3 Turn the knob to select Additional Settings
and press the 8 (OK) button.
4 Turn the knob to select Smart Diagnosis and
press the 8 (OK) button.
5 Place the mouthpiece of your smartphone
close to the Power button and press the 8
(OK) button. · Hold the smartphone mouthpiece to the
Power button until the data transfer is complete.
1M0 amxm.
6 After the data transfer is complete, the
appliance will turn off.
NOTE · For best results, do not move the smartphone
while the tones are being transmitted.
SMART FUNCTIONS 41
ENGLISH
42 MAINTENANCE
MAINTENANCE
WARNING · Unplug the appliance before cleaning. · Never use harsh chemicals,
abrasive cleaners, or solvents to clean the appliance. They will damage the
finish.
Regular Cleaning
Cleaning the Exterior
Proper care of your appliance can extend its life. The outside of the
appliance can be cleaned with warm water and a mild, nonabrasive household
detergent. Immediately wipe off any spills with a soft, damp cloth.
NOTE · Do not use methylated spirits, solvents, or
similar products. · Never use steel wool or abrasive cleansers; they
can damage the surface.
Cleaning the Interior
Wipe around the door opening and seal with a soft, damp cloth to prevent lint
and dust buildup that could damage the door seal. Clean the window with a soft
cloth dampened with warm water and a mild, nonabrasive household detergent.
Then wipe dry. The stainless steel drum can be cleaned with a conventional
stainless steel cleaner, used according to the manufacturer’s specifications.
Never use steel wool or abrasive cleansers; they may scratch or damage the
surface.
Cleaning Around and Under the Appliance
Vacuum lint and dust from around the dryer and underneath it regularly.
Leaving the Door Open
After you finish using the appliance, leave the door open overnight to allow
air to circulate and dry the drum. This helps prevent odors.
Cleaning the 3-Piece Lint Filter
CAUTION · Refer to the following instructions for proper
cleaning of the lint filter. Failure to do so can cause lint buildup on the
condenser that can affect the drying performance.
NOTE · Cleaning the lint filter will reduce drying time
and energy consumption and prevent unnecessary malfunctions. · Unload all of
the clothes from the appliance before pulling out the lint filter. · If you
have pets or use dryer sheets, perform a thorough cleaning of the lint filters
more often, using a vacuum cleaner or under running water. · After cleaning
the 3-piece lint filter, insert it back into place. The appliance will not
operate without the lint filter in place.
a Inner Filter Assembly (2 Filters) · Clean both inner filters after every
cycle.
b Outer Filter · Clean the outer filter after drying 10 times or when the lint
has accumulated on the outer filter.
Cleaning the Inner Filter Assembly
1 Pull out the inner filter assembly from the
outer filter. · Open the inner filter assembly by unfolding
it in the direction of the arrow.
· Remove the small filter at the base by sliding it out of the grooves on each side.
MAINTENANCE 43
ENGLISH
2 Use your fingers to get most of the lint off the
filters. To clean off residual lint, use a vacuum cleaner or rinse under
running water. · The filters must be completely dry before
using or they could cause an unpleasant odor.
CAUTION · Do not tap the large inner filter repeatedly as the
built-in magnet may dislodge and cause a malfunction.
3 After drying both inner filters completely,
reassemble the small filter by sliding the tabs at each side into the grooves
on the large filter. Close the filter assembly by folding the sides back
together and snapping them closed in the center. · Ensure the left and right
sides of the inner
filter assembly are closed properly.
2 Pull out the outer filter.
3 Remove the inner filter.
4 Open the outer filter by grasping the top edge
and unfolding the sides.
5 Remove the residual lint with a vacuum
cleaner or by washing under running water. · If washed, allow the filter to
dry completely
before use. Failure to do so may cause an odor.
CAUTION · Do not tap the filter repeatedly as the built in
magnet may dislodge and cause a malfunction.
6 Reassemble the filters and reinsert them.
4 Insert the inner filter assembly into the outer
filter.
Cleaning the Outer Filter
1 Remove the dust or lint around the filter inlet.
CAUTION
· Do not load or remove any clothes when the lint filter is not in place. The
clothes can drop into the filter inlet and may cause the appliance to
malfunction.
· For best results, always use all 3 parts of the 3piece filter.
CAUTION
· If the lint drops into the filter inlet, it may affect the drying
performance and increase drying time.
44 MAINTENANCE
Using Drum Care Feature
Run the Drum Care cycle periodically to prevent unpleasant odors in the drum.
CAUTION · Remove all of the clothes from the appliance.
1 Turn on the appliance.
2 Turn the knob to select the Drum Care cycle.
3 Press the Start/Pause button.
· This function operates for about 3 hours.
4 After the cycle finishes, open the dryer door
and leave it open to allow air to circulate in the drum.
WARNING · For safety reasons, do not allow children or
animals to climb into the appliance. Doing so could cause damage or injury.
Using Condenser Care Feature
The appliance automatically cleans built-up lint off of the condenser using
water condensed from the drying process. If needed, the condenser can also be
cleaned manually.
CAUTION · Remove all of the clothes from the appliance.
1 Open the dryer door and pull out both the
inner and outer filters.
2 Carefully pour 34 oz. (1 liter) of clean water
into the lint filter compartment and then reinsert both lint filters. · Do not
pour the water quickly as it will spill
out. · Pouring more that 51 oz. (1.5 liters) of water
into the compartment will cause water to leak out.
3 Turn on the appliance.
4 Turn the knob to select the Condenser Care
cycle using the Cycle List Edit option.
5 Press the Start/Pause button to start
cleaning the condenser. · The condenser cleaning process takes
about 1 hour.
6 Open the dryer door after the cleaning is
finished and leave it open to allow air to circulate and thoroughly dry the
drum.
WARNING · For safety reasons, do not allow children or
animals to climb into the appliance. Doing so could cause damage or injury.
Cleaning the Condenser
Refer to the following instructions for manually cleaning the condenser.
CAUTION · To avoid physical injury and burns, do not touch
or clean the condenser with bare hands. · When cleaning the condenser, be
careful not to
damage the fins.
NOTE · If drying performance deteriorates, open the
condenser cover to check for foreign substances.
1 Press the top part of the access panel a to
open it.
ENGLISH
2 Turn the locks b to release the condenser
cover, and pull the cover to remove it.
3 Clean the dust on the condenser using a
vacuum cleaner or soft brush.
MAINTENANCE 45
Care in Cold Climates
Thawing out the Accessories
CAUTION · Wear gloves and take care to avoid burning
yourself with hot water.
Frozen Water in Drain Hose Wrap the drain hose in a towel soaked in hot water
(140 / 60 ).
Thawing out the Appliance Manually
1 Open the dryer door and pull out both the
inner and outer filters.
2 Carefully pour 34 oz. (1 liter) of hot water at
140 / 60 into the lint filter compartment and then reinsert both lint filters.
CAUTION · Pouring more that 51 oz. (1.5 liters) of water into
the compartment will cause water to leak out. · Wear gloves and use care when
pouring hot
water. 140 (60 ) water can cause scalding or burns. Using water that is hotter
than that can cause the appliance to malfunction.
4 Reinsert and reassemble the condenser cover
completely.
3 Turn on the appliance and run the Normal
cycle for about 30 seconds. Then wait about 30 minutes.
CAUTION · If the condenser cover is not completely
reassembled, the product will not work properly and may leak.
5 Close the access panel.
4 Run the Normal cycle again. Check if the No
drainage message appears within 10 minutes of running the appliance.
· If the No drainage message appears, go to step 2 and repeat the procedure.
· If the No drainage message does not appear, the thawing process is done.
46 MAINTENANCE
5 When thawing is complete, dry clothes as
usual.
ENGLISH
TROUBLESHOOTING
TROUBLESHOOTING 47
FAQs
Frequently Asked Questions
Q: When I press a button, why does my dryer beep and then nothing happens?
A: The Control Lock feature is turned on. To turn it off, press the Options
button, turn the knob to select
Control Lock, and press the 8 (OK) button. Select Off and press the 8 (OK)
button.
Q: Why does my dryer take so long to dry clothes?
A: Proper airflow is critical to the efficient operation of clothes dryers. A
lint filter which is full of lint or clogged with fabric softener sheet
residue can reduce the airflow to the point that the time required to dry
clothing will be greatly increased. For more tips, see the troubleshooting
charts.
Q: Why does my dryer start by itself every few minutes?
A: This is how the Wrinkle Care feature works. The dryer runs briefly every
few minutes for up to 3 hours after the cycle finishes. This feature is
designed to help prevent wrinkles from setting in when the dryer is not
unloaded immediately after the cycle is finished.
User Support Videos
For further assistance, there are videos and tutorials available through the
lg.com website.
Scan this QR code to quickly access the video search page on the offical LG
website.
1 On the lg.com/us home page, click on the Support menu tab to bring up the
menu selections. Select
Video Tutorials.
2 Type Dryer in the search box on the new page and click the Search button.
48 TROUBLESHOOTING
Before Calling for Service
The dryer is equipped with an automatic error-monitoring system to detect and
diagnose problems at an early stage. If the dryer does not function properly
or does not function at all, check the following before you call for service.
Error Messages
Problem Temp sensor error Drum temp error Drum motor error
Compressor error No drainage
Fan motor error Internal fan error Condenser cover error Low voltage
Possible Cause & Solution Temperature Sensor has malfunctioned. · Unplug the
power plug and call for service. The temperature inside the drum has risen
suddenly. · Unplug the power plug and call for service. The motor has stopped
suddenly. · Check if the amount of clothing exceeds the maximum load capacity.
· Unplug the power plug and call for service. The compressor has stopped
suddenly. · Unplug the power plug and call for service. The drain hose is not
connected properly. · Connect the drain hose properly. · Check if the drain
hose is free of clogs or kinks and is not pinched behind or under the
dryer. The drain pump motor has malfunctioned. · Unplug the power plug and
call for service. The temperature at the installation location is below zero.
· The recommended surrounding temperature for installation is 41 – 95 (5 – 35
). The fan motor has stopped suddenly. · Unplug the power plug and call for
service. The internal fan has malfunctioned. · Unplug the power plug and call
for service. The appliance is being operated without the condenser cover. ·
Open the access panel and assemble the condenser cover. Power cord is
connected incorrectly. · Check the connection of the power cord to the
terminal block.
Operation
Problem The appliance will not turn on.
The appliance does not heat.
Possible Cause & Solution
Power cord is not properly plugged in. · Make sure that the power plug is
securely plugged into a grounded outlet matching the
appliance’s rating plate.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred. · Reset circuit breaker or replace fuse. Do not increase fuse
capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred. · Reset circuit breaker or replace fuse. Do not increase fuse
capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.
TROUBLESHOOTING 49
ENGLISH
Problem
Possible Cause & Solution
The appliance does not heat.
Selected cycle does not use heat. · Some cycles default to unheated or air drying. Select a cycle that allows heated drying.
Water leaks.
The water container hose or the optional drain hose is not connected correctly. · Connect the water container hose or the optional drain hose correctly.
The door is closed while clothes or foreign substance is caught in the door.
· Check if clothes or foreign substance is caught in the door before using the
appliance. If water leaks continuously, contact the LG Electronics Customer
Information Center.
The appliance runs and pauses by itself after the drying cycle finishes.
This is normal operation for the Wrinkle Care option.
· Check to see if the Wrinkle Care option has been selected. The option is
designed to prevent creases that are formed when the clothes are not unloaded
promptly after the drying cycle. When the option is set, the appliance runs
for 10 seconds and pauses for 5 minutes. The option runs for up to 2 hours.
Drying ended earlier than the initial control panel time.
The clothes are dried according to the Dry level or Dry mode setting.
· If the humidity or temperature in the drum reaches the product setting, the
dry cycle may end earlier than the control panel time.
Clothes take too long to dry.
Load is not properly sorted.
· Separate heavy items from lightweight items. Larger and heavier items take
longer to dry. Light items in a load with heavy items can fool the sensor
because the light items dry faster.
Large and heavy fabrics are loaded.
· Heavy fabrics take longer to dry because they tend to retain more moisture.
To help reduce and maintain more consistent drying times for large and heavy
fabrics, separate these items into smaller loads of a consistent size.
Dryer controls are not set properly.
· Use the appropriate control settings for the type of load you are drying.
Some loads may require an adjustment of the dry level setting for proper
drying.
Lint filter needs to be cleaned.
· Remove the lint from the filter before every load. With the lint removed,
hold the filter up to a light to see if it is dirty or clogged. With some
loads that produce high amounts of lint, such as new bath towels, it may be
necessary to pause the cycle and clean the filter during the cycle.
· On models with a 3-piece lint filter, make sure to check, clean and
reinstall both the inner and outer parts of the filter.
House fuse is blown, circuit breaker has tripped, or power outage has
occurred.
· Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a qualified electrician.
The appliance is overloaded. · Divide extra large loads into smaller loads for better drying performance and efficiency.
Dryer is a heat-pump model.
· Heat-pump dryer models can take longer to dry clothes. However, compared to
a conventional dryer, where the heater uses much more energy than the drum
motor, a heat-pump dryer uses a more efficient heat exchanger and will
generally use less energy overall, even during long cycles.
Drying time is not consistent.
Heat settings, load size, or dampness of clothing is not consistent.
· The drying time for a load will vary depending on the size of the load, the
type of fabrics, the wetness of the clothes and the condition of the lint
filter. An unbalanced load in the appliance can cause poor spinning, resulting
in wetter clothes which will take longer to dry.
50 TROUBLESHOOTING
Performance
Problem
Possible Cause & Solution
Clothes are wrinkled. Clothes dried too long (overdried).
· Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter
drying time or use a lower dry level setting and remove items while they still
retain a slight amount of moisture.
Clothes left in dryer too long after cycle ends.
· Use the Wrinkle Care option. This option will tumble the clothes briefly
every few minutes for up to 3 hours to help prevent wrinkling.
Greasy or dirty spots Fabric softener used incorrectly.
on clothes.
· Check and follow the instructions provided with your fabric softener.
Clean and dirty clothes are being dried together.
· Only use your dryer to dry clean items. Soil from dirty clothes can transfer
to the clean clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the dryer.
· Stains on dried clothes could be stains that were not removed during the
washing process. Make sure that clothes are being completely cleaned or rinsed
according to the instructions for your washer and detergent. Some difficult
soils may require pre-treating prior to washing.
Clothes are shrinking.
Garment care instructions are not being followed.
· To avoid shrinking your clothes, always consult and follow fabric care
instructions. Some fabrics will naturally shrink when washed. Other fabrics
can be washed but will shrink when dried in a dryer. Use a low or no heat
setting.
Lint on clothes.
Lint filter not cleaned properly.
· Remove the lint from the filter before every load. With the lint removed,
hold the filter up to a light to see if it is dirty or clogged. If it looks
dirty, follow the cleaning instructions in the MAINTENANCE section. With some
loads that produce high amounts of lint, it may be necessary to clean the
filter during the cycle.
Laundry not sorted properly.
· Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and
should be dried separately from clothes that are lint trappers (i.e., a pair
of black linen pants).
Excess static in clothes.
· Use a fabric softener to reduce static electricity. Be sure to follow the
manufacturer’s instructions. Overdrying a load of laundry can cause a buildup
of static electricity.
· Adjust settings and use a shorter drying time.
The appliance is overloaded. · Divide extra large loads into smaller loads for drying.
Tissue, paper, etc., left in pockets. · Check pockets thoroughly before washing and drying clothes.
Excess static in clothes after drying.
Fabric softener is not used or is used incorrectly.
· Use a fabric softener, if available, to reduce static electricity. Be sure
to follow the manufacturer’s instructions.
Clothes dried too long (overdried).
· Overdrying a load of laundry can cause a buildup of static electricity.
Adjust settings and use a shorter drying time. Select a lower dry level
setting on the selected cycle, if necessary.
Drying synthetics, permanent press, or synthetic blends.
· These fabrics are naturally more prone to static buildup. Try using fabric
softener, or use a lower dry level setting and/or shorter time settings.
ENGLISH
TROUBLESHOOTING 51
Problem
Clothes have damp spots after drying.
Possible Cause & Solution
Very large load or very small load. Single large item such as a blanket or
comforter.
· If items are too tightly packed or too sparse the sensor may have trouble
reading the dryness level of the load. Use a Timed Dry cycle for very small
loads.
· Large, bulky items such as blankets or comforters can sometimes wrap
themselves into a tight ball of fabric. The outside layers will dry and
register on the sensors, while the inner core remains damp. When drying a
single bulky item, it may help to pause the cycle once or twice and rearrange
the item to unwrap and expose any damp areas.
· To dry a few remaining damp items from a very large load or a few damp spots
on a large item after a sensor cycle has completed, empty the lint trap, and
then set a Timed Dry cycle to finish drying the item(s).
Odors
Problem
Possible Cause & Solution
The appliance has an unpleasant odor.
Are you using the appliance for the first time?
· The odor is caused by the rubber material inside the appliance. The odor is
normal when the appliance is new and disappears after you run several cycles.
Do you smell an odor during use?
· Do not exceed the manufacturer’s recommended amount of detergent when
washing clothes. Excess detergent can build up on clothing and cause odors.
· Leaving clothes in the washer or dryer after the cycle ends can lead to
odors. Unload clothing promptly when the cycle ends.
· Keep lint filters clean. Clogged or dirty lint filters can cause odors.
After cleaning the lint filter, allow it to dry completely before using it.
· For ventless models, leave the dryer door open after drying, or use the
magnetic door stop (on some models) to keep the door slightly ajar.
· If the odor is coming from the washer, follow the instructions in the
product manual to clean the washer tub/drum.
· Periodically run the Drum Care and Condenser Care cycles following the
instructions in the MAINTENANCE section.
Wi-Fi
Problem
Trouble connecting appliance and smartphone to Wi-Fi network.
Possible Cause & Solution
The password for the Wi-Fi network was entered incorrectly. · Delete your home
Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on. · Turn off the Mobile data on
your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly. · The wireless network
name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz. · Only a 2.4 GHz router frequency is
supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency,
check with your Internet service provider or the router manufacturer.
52 TROUBLESHOOTING
Problem
Trouble connecting appliance and smartphone to Wi-Fi network.
Possible Cause & Solution
The appliance and the router are too far apart.
· If the appliance is too far from the router, the signal may be weak and the
connection may not be configured correctly. Move the router closer to the
appliance or purchase and install a Wi-Fi repeater.
During Wi-Fi setup, the app is requesting a password to connect to the product
(on certain phones).
· Locate the network name which starts with “LG” under Settings > Networks.
Note the last part of the network name.
– If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
– If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your
password. For example, if the network name appears as LGE_Appliance_8b92, then
you would enter 8b928b92 as your password. In this instance, the password is
case sensitive and the last 4 characters are unique to your appliance.
ENGLISH
LIMITED WARRANTY
LIMITED WARRANTY 53
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING
ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION,
CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Dryer (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG will, at its option, repair or replace the Product. This limited
warranty is valid only to the original retail purchaser of the Product (“You”)
and applies only when purchased lawfully and used within the United States
including U.S. Territories.
WARRANTY PERIOD
Period
Scope of Warranty
HOW SERVICE IS HANDLED
One (1) year from date of Parts and Labor original retail purchase
LG will provide parts and labor to repair or replace defective parts.
Three (3) years from date of original retail purchase
Dryer drum
Parts only. Customer will be responsible for any labor or in-home service to replace defective parts.
Ten (10) years from date of original retail purchase
Dual Inverter Compressor Direct Drive Motor
Parts only. Customer will be responsible for any labor or in-home service to replace defective parts.
· Replacement Products and parts are warranted for the remaining portion of
the original warranty period or ninety (90) days, whichever is greater.
· Replacement Products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured.
· Replaced Product or part(s) will be the property of LG.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO
CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE,
IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT,
LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE
PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to deliver, pick up, or install, educate how to operate,
correct wiring, or correct unauthorized repairs.
54 LIMITED WARRANTY
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service.
· Damage or failure of the Product caused by leaky or broken water pipes,
frozen water pipes, restricted drain lines, inadequate or interrupted water
supply or inadequate supply of air.
· Damage or failure of the Product resulting from operating the Product in a
corrosive atmosphere or contrary to the Product owner’s manual.
· Damage or failure of the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, acts of nature, or any other causes beyond the
control of LG.
· Damage or failure of the Product caused by unauthorized modification or
alteration, or if the Product is used for other than the intended purpose, or
any water leakage where the Product was not properly installed.
· Damage or failure of the Product caused by incorrect electrical current,
voltage, or plumbing codes.
· Damage or failure of the Product caused by transportation, storage, and/or
handling, including scratches, dents, chips, and/or other damage to the finish
of the Product, unless such damage is reported within one (1) week of
delivery.
· Damage or failure of the Product resulting from misuse, abuse, improper
installation, repair, or maintenance. Improper repair includes the use of
parts not authorized by LG. Improper installation or maintenance includes
installation or maintenance contrary to the Product owner’s manual.
· Damage or failure of the Product caused by the use of parts, components,
accessories, consumable cleaning products, or any other products or services
that were not authorized by LG.
· Damage or missing items to any display or open box Product.
· Refurbished Product or any Product sold “As Is”, “Where Is”, “With all
Faults”, or similar disclaimer.
· Products with original serial numbers that have been removed, altered, or
cannot be readily determined.
· Increases in utility costs and additional utility expenses.
· Any noises associated with normal operation.
· Products used for other than normal and proper household use (e.g.,
commercial or industrial use) or contrary to the Product owner’s manual.
· Costs associated with removal and reinstallation of the Product for repairs,
or the removal and reinstallation of the Product if it is installed in an
inaccessible location or not installed in accordance with the Product Owner’s
manual.
· Accessories, removable components, or consumable parts (e.g. Shelves, door
bins, drawers, water/air filters, racks, light bulbs, batteries, etc., as
applicable), except for internal/functional parts covered under this limited
warranty.
· Conversion of product from natural gas or LP gas. The cost of repair or
replacement under these excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the
appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL
35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION
MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each
of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute,
ENGLISH
LIMITED WARRANTY 55
regulation, ordinance, fraud, misrepresentation or any other legal or
equitable theory) arising out of or relating in any way to the sale, condition
or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LG at LG Electronics USA,
Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs,
NJ 07632. You and LG agree to engage in good faith discussions in an attempt
to amicably resolve your claim. The notice must provide your name, address,
and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and
LG are unable to resolve the dispute within 30 days, either party may proceed
to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after sending written notice to
LG, you and LG agree to resolve any claims between us only by binding
arbitration on an individual basis, unless you opt out as provided below. Any
dispute between you and LG shall not be combined or consolidated with a
dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, any dispute between you and
LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an
individual action in small claims court, but that small claims court action
may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (“AAA”) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at www.adr.org/consumer. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the
AAA in the manner described in the AAA Rules. You must also send a copy of
your written demand to LG at LG Electronics USA, Inc. Attn: Legal Department-
Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on the
arbitrator’s award in any court of competent jurisdiction. All issues are for
the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the
dispute are for the court to decide. The arbitrator is bound by the terms of
this provision.
Governing Law. The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that such
law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA
Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are
reasonable, by considering factors including, but not limited to, the purchase
amount and claim amount. Notwithstanding the foregoing, if applicable law
allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds
either the substance of your claim or the relief sought in the demand is
frivolous or brought for an improper purpose (as measured by the standards set
forth in Federal Rule of Civil Procedure 11(b)), then the payment of all
arbitration fees will be governed by the AAA Rules. In such a situation, you
agree to reimburse LG for all monies previously disbursed by it that are
otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and
expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely on the basis of (1) documents submitted
to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person
hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person
arbitration hearings will be held at a location within the federal judicial
district in which you reside unless we both agree to another location or we
agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out,
neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product
by
56 LIMITED WARRANTY
either: (i) sending an e-mail to optout@lge.com, with the subject line:
“Arbitration Opt Out” or (ii) calling 1800-980-2973. You must include in the
opt out e-mail or provide by telephone: (a) your name and address; (b) the
date on which the product was purchased; (c) the product model name or model
number; and (d) the serial number (the serial number can be found (i) on the
product; or (ii) online by accessing https:// www.lg.com/us/support/repair-
service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice
will be effective to opt out of this dispute resolution procedure. Opting out
of this dispute resolution procedure will not affect the coverage of the
Limited Warranty in any way, and you will continue to enjoy the full benefits
of the Limited Warranty. If you keep this product and do not opt out, then you
accept all terms and conditions of the arbitration provision described above.
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LG Customer Information Center
For inquiries or comments, visit www.lg.com or call:
1-800-243-0000 U.S.A.
1-888-542-2623 CANADA
Register your product Online!
www.lg.com
References
- LG Electronics & Home Appliances | Shop Now | LG USA
- LG Electronics & Home Appliances | Shop Now | LG USA
- LG Open Source
- LG Electronics & Home Appliances | Shop Now | LG USA
- Request Product Repair Service | LG USA Support
- Request Product Repair Service | LG USA Support
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