LG LDTH7972D Top Control Smart Built In Stainless Steel Tub Dishwasher Owner’s Manual
- June 16, 2024
- LG
Table of Contents
- LG LDTH7972D Top Control Smart Built In Stainless Steel Tub Dishwasher
- Product Information
- FAQs
- IMPORTANT SAFETY INSTRUCTIONS
- PRODUCT OVERVIEW
- INSTALLATION
- OPERATION
- *
- # # # #
- # # # #
- *
- *
- *
- **
- #*
- SMART FUNCTIONS
- MAINTENANCE
- TROUBLESHOOTING
- LIMITED WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
LG LDTH7972D Top Control Smart Built In Stainless Steel Tub Dishwasher
Product Information
Specifications
- Model: LDTH797 LDPH797
- Manufacturer: LG
- Manual Version: MFL71917413 Rev.00_062922
- Website: www.lg.com
Product Overview
The dishwasher is a household appliance designed to efficiently clean and sanitize your dishes. It offers various features and functions to make your dishwashing experience convenient and effective.
Product Features
The dishwasher comes with the following features:
- Control Panel: Allows you to select wash cycles, options, and extra functions.
- Door Handle: Provides easy access to the dishwasher.
- Front Cover: Protects the internal components and provides a sleek appearance.
- Lower Cover: Covers the bottom part of the dishwasher.
- Leveling Feet: Helps in adjusting the dishwasher’s height for proper installation.
- Base: Provides stability to the dishwasher during operation.
- SignaLightTM: Indicates the current status of the dishwasher.
- Safety Cover: Ensures safety during operation by covering sensitive parts.
- Shipping Brace: Protects the dishwasher during transportation.
Installation
Before Installing
Prior to installation, please ensure you have read all the safety instructions in the user manual. Additionally, make sure you have all the necessary tools and materials for installation.
Preparing Cabinet Opening
Follow these steps to prepare the cabinet opening for the dishwasher:
- Measure the dimensions of the dishwasher and ensure the cabinet opening is suitable.
- Clear any obstructions or debris from the cabinet opening.
- Ensure the cabinet opening is leveled and secure.
Preparing Water and Electrical Connections
Before connecting the dishwasher, make sure you have access to a water supply line and an electrical outlet. Follow these steps:
- Locate a suitable water supply line and ensure it is within reach of the dishwasher.
- Make sure the water supply line is properly connected and in good condition.
- Ensure there is a nearby electrical outlet that meets the required specifications.
- Check the dishwasher’s power cord for any damage.
Preparing Dishwasher
Prior to installing the dishwasher, perform the following steps:
- Remove any packaging materials and protective covers from the dishwasher.
- Inspect the dishwasher for any visible damage.
- Ensure all accessories and components are included.
Sliding Dishwasher into Cabinet Opening
Carefully slide the dishwasher into the prepared cabinet opening, ensuring it fits securely and aligns properly with the surrounding cabinets.
Connecting Water Supply Line and Power
Follow these steps to connect the water supply line and power:
- Connect the water supply line to the dishwasher’s water inlet valve.
- Tighten the connection securely.
- Plug the dishwasher’s power cord into the electrical outlet.
Connecting the Drain Hose
Connect the dishwasher’s drain hose to a suitable drain system. Ensure the connection is secure and free from any leaks.
- Leveling Dishwasher
- Adjust the leveling feet of the dishwasher to ensure it is level and stable. Use a level tool to check the dishwasher’s alignment.
- Securing Dishwasher in Cabinet Opening
- Secure the dishwasher in the cabinet opening using the provided brackets or screws. This will prevent movement during operation.
- Final Installation Check
- Once the dishwasher is installed, perform a final check to ensure all connections are secure and there are no visible issues. Refer to the user manual for additional instructions.
Operation
Before Using
Prior to using the dishwasher, familiarize yourself with its features and controls. Ensure the dishwasher is properly installed and all connections are secure.
Control Panel
The control panel allows you to select wash cycles, options, and extra functions. Refer to the user manual for a detailed description of each control and its functionality.
Wash Cycles
The dishwasher offers a variety of wash cycles to suit different types of dishes and levels of dirtiness. Select the appropriate wash cycle based on your needs.
Options and Extra Functions
In addition to wash cycles, the dishwasher provides various options and extra functions to enhance cleaning performance. These may include temperature settings, delay start, and more. Consult the user manual for a comprehensive list of available options.
Loading the Dishwasher
- Proper loading of dishes ensures optimal cleaning results. Follow these guidelines:
- Loading the Silverware Basket
- Place silverware in the designated slots of the silverware basket. Avoid overcrowding to allow proper water circulation.
- Loading the Lower Rack
- Arrange larger and more heavily soiled items, such as pots and pans, on the lower rack. Make sure they are securely placed to prevent movement during the wash cycle.
- Loading the Upper Rack
- Use the upper rack for smaller and more delicate items, such as glasses, cups, and saucers. Ensure they are properly positioned and spaced for effective cleaning.
- Loading the Cutlery Rack
- If your dishwasher is equipped with a cutlery rack, place knives, forks, and spoons in the designated compartments. Separate them to avoid nesting.
- Adding Cleaning Products
- Follow the manufacturer’s instructions to add dishwasher detergent and rinse aid to the appropriate compartments. Use the recommended amount for optimal cleaning results.
- Smart Functions
- LG ThinQ Application
- The dishwasher may be compatible with the LG ThinQ application, which allows you to control and monitor your dishwasher remotely using your smartphone or tablet. Refer to the user manual or visit the LG website for more information.
- Smart DiagnosisTM Function
- The Smart DiagnosisTM function enables the dishwasher to communicate with LG customer service for quick and efficient troubleshooting. Follow the instructions in the user manual or contact LG support for assistance.
Maintenance
Cleaning and Care
To maintain optimal performance and prolong the lifespan of your dishwasher, follow these maintenance tips:
- Regularly clean the interior and exterior of the dishwasher with a soft cloth and mild detergent.
- Remove and clean the filters regularly to prevent blockages and ensure proper water drainage.
- Check the spray arms for any obstructions and clean them if necessary.
- Inspect the door gasket for any signs of wear or damage. Replace if needed.
Troubleshooting
Before Calling for Service
If you encounter any issues with your dishwasher, refer to the troubleshooting section in the user manual. It provides step-by-step instructions to resolve common problems. If the issue persists, contact LG customer service for further assistance.
FAQs
- Q: Can I use any dishwasher detergent?
- A: It is recommended to use dishwasher detergent specifically designed for automatic dishwashers. Using other types of detergents may result in poor cleaning performance or damage to the dishwasher.
- Q: How often should I clean the filters?
- A: The filters should be cleaned regularly, approximately every 1-2 months, or as needed. This helps maintain proper water drainage and prevents clogs.
- Q: Can I wash delicate items in the dishwasher?
- A: Yes, the dishwasher typically has an upper rack designed for delicate items such as glasses and cups. However, it is important to check the manufacturer’s guidelines and ensure the items are labeled as dishwasher-safe.
- Q: How can I ensure energy efficiency?
- A: To maximize energy efficiency, make sure to load the dishwasher to its full capacity before running a cycle. Additionally, use the energy-saving options and functions provided by the dishwasher, such as eco mode or half-load mode.
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OWNER’S MANUAL
DISHWASHER
Read this owner’s manual thoroughly before operating the appliance and keep it
handy for reference at all times.
ENGLISH LDTH797 LDPH797
MFL71917413 Rev.00_062922
www.lg.com
Copyright © 2022 LG Electronics Inc. All Rights Reserved.
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2
TABLE OF CONTENTS
3 IMPORTANT SAFETY INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING STATEMENTS 6 CAUTION STATEMENTS
7 PRODUCT OVERVIEW
7 Product Features
10 INSTALLATION
10 Before Installing 11 Preparing Cabinet Opening 12 Preparing Water and
Electrical Connections 13 Preparing Dishwasher 15 Sliding Dishwasher into
Cabinet Opening 16 Connecting Water Supply Line and Power 18 Connecting the
Drain Hose 19 Leveling Dishwasher 20 Securing Dishwasher in Cabinet Opening 21
Final Installation Check
23 OPERATION
23 Before Using 25 Control Panel 26 Wash Cycles 27 Options and Extra Functions
30 Loading the Dishwasher 30 Loading the Silverware Basket 31 Loading the
Lower Rack 32 Loading the Upper Rack 35 Loading the Cutlery Rack 36 Adding
Cleaning Products
40 SMART FUNCTIONS
40 LG ThinQ Application 42 Smart DiagnosisTM Function
44 MAINTENANCE
44 Cleaning and Care
48 TROUBLESHOOTING
48 Before Calling for Service
55 LIMITED WARRANTY
55 USA 59 CANADA
ENGLISH
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IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important. We have provided many
important safety messages in this manual and on your appliance. Always read
and follow all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards
that can kill or injure you and others. All safety messages will follow the
safety alert symbol and either the word WARNING or CAUTION. These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow
instructions. All safety messages will tell you what the potential hazard is,
tell you how to reduce the chance of injury, and tell you what may happen if
the instructions are not followed.
WARNING STATEMENTS
WARNING
· To reduce the risk of explosion, fire, death, electric shock, scalding or
injury to persons when using this product, follow basic precautions, including
the following:
Installation
· Connect to a properly rated, protected, and sized power circuit to avoid
electrical overload. · To reduce the risk of severe injury or death, follow
all installation instructions. · The appliance must be installed and
electrically grounded by qualified service personnel in accordance
with local codes. · Disconnect the power supply line, house fuse or circuit
breaker before installing or servicing the
appliance. · When moving or installing the product in a different location,
call qualified service personnel for
installation and service. · Keep packing materials out of the reach of
children. Packaging material can be dangerous for children.
There is a risk of suffocation. · Moving or installation of the appliance
requires two or more people. · This appliance is not designed for maritime use
or for mobile installations such as in RVs, trailers, or
aircraft. · Store and install the appliance where it will not be exposed to
temperatures below freezing or exposed
to outdoor weather conditions. · This appliance must be positioned near to an
electrical power supply. · Do not, under any circumstances, cut or remove the
ground from the power supply line.
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4 IMPORTANT SAFETY INSTRUCTIONS
· When installing or moving the appliance, be careful not to pinch, crush, or
damage the power supply line.
· Do not install the appliance in humid spaces. · Destroy the carton, plastic
bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic
sheets can become airtight chambers. · Never attempt to operate this appliance
if it is damaged, malfunctioning, partially disassembled, or has missing or
broken parts, including a damaged power supply line. · Adhere to all industry
recommended safety procedures including the use of long-sleeved gloves and
safety glasses. · The installer must ensure that the dishwasher is completely
enclosed at the time of installation. · Use new hoses when connecting the
appliance to the water supply. Do not reuse old hoses. · After installing,
check the hose connection for leaks. · Do not damage or place heavy items on
the power supply line of the appliance.
Operation
· Repair or immediately replace all power supply lines that have become frayed
or otherwise damaged. Do not use a power supply line that shows cracks or
abrasion damage along its length or at either end.
· If you detect a strange sound, a chemical or burning smell, or smoke coming
from the appliance, unplug it immediately, and contact an LG Electronics
customer information center.
· Never unplug the appliance by pulling on the power supply line. · Do not use
an extension cable or adapter with this appliance. · Do not grasp the power
supply line or touch the appliance controls with wet hands. · Do not modify or
extend the power cable. · If the product has been submerged, contact an LG
Electronics customer information center for
instructions before resuming use. · Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this or any other
appliance. · Keep the area underneath and around your appliances free of
combustible materials (lint, paper, rags,
etc.), gasoline, chemicals and other flammable vapors and liquids. · This
appliance is not intended for use by persons (including children) with reduced
physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning the use of the appliance by a
person responsible for their safety. · If the electrical supply line is
damaged, it must only be replaced by the manufacturer or its service agent or
a similar qualified person in order to avoid a hazard. · Do not abuse, sit on,
or stand on the door of the appliance. · Read all instructions before using
the appliance and save these instructions. · Use this appliance only for its
intended purpose. · Do not allow children to play on, in or with the
appliance. Close supervision of children is necessary when the appliance is
used near children. · Do not tamper with controls. · In the event of a gas
leak (propane gas, LP gas, etc.) do not operate this or any other appliance.
Open a window or door to ventilate the area immediately. · Under certain
conditions, hydrogen gas may be produced in a hot-water system that has not
been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water
system has not been used for such a period, before using the appliance turn on
all hot water faucets and let the water flow from each for several minutes.
This will release any accumulated hydrogen gas. As the gas is flammable, do
not smoke or use an open flame during this time.
ENGLISH
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IMPORTANT SAFETY INSTRUCTIONS 5
· Fix the drain hose securely in place. · Use only detergents or wetting
agents recommended for use in a dishwasher and keep them out of the
reach of children. · Do not let children eat detergent or dishwasher rinse
agent. · When loading items to be washed:
– Locate sharp items so that they are not likely to damage the door seal. –
Load sharp knives with the handles up to reduce the risk of cuts or other
injuries. · Do not wash plastic items unless they are marked “dishwasher safe”
or the equivalent. For plastic items not so marked, check the manufacturer’s
recommendations. · Do not touch the HEATING ELEMENT during or immediately
after use. · Do not operate your dishwasher unless all ENCLOSURE panels are
properly in place. · Do not abuse, sit on, or stand on the door or dish rack
of the dishwasher. · Do not install or store the dishwasher where it will be
exposed to weather conditions. · After cleaning the dishes, turn off the water
supply. Before cleaning, turn the water supply back on and check the
connections. · Do not open the appliance door while it is operating. For
safety reasons, the drain pump operates if the door is opened, resulting in a
longer cycle time. · Be careful not to catch your hand when closing the door
of the product. · Do not plug the dishwasher into a damaged outlet. · Do not
install or keep the dishwasher near electrical components or exposed flames. ·
Do not wash dishes exposed to gasoline, solvents or other flammable materials.
· When cleaning, do not spray water on the product directly. · Do not press
buttons with a sharp object such as an awl or pin. · Do not use solvent-based
detergent. · Do not come into contact with the steam outlet. · Small parts,
such as rack clips and filter retaining posts can be a choke hazard to small
children if removed from the dishwasher. Keep out of reach of small children.
· Do not touch the heat dry blower during operation, as it is hot.
Maintenance
· Do not repair or replace any part of the appliance. All repairs and
servicing must be performed by qualified service personnel unless specifically
recommended in this Owner’s Manual. Use only authorized factory parts.
· Do not disassemble or repair the appliance by yourself. · Remove any dust or
foreign matter from the power supply line. · Disconnect this appliance from
the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance
from the power supply. · Remove the door before the appliance is removed from
service or discarded to avoid the danger of
children or small animals getting trapped inside. · Unplug the appliance
before cleaning to avoid the risk of electric shock. · Before discarding the
appliance, cut off the power supply line and destroy the appliance’s control
panel.
Grounding Instructions
· For a permanently connected dishwasher: This appliance must be connected to
a grounded metal, permanent wiring system, or an equipment-grounding conductor
must be run with the circuit conductors and connected to the equipment-
grounding terminal or lead to the appliance.
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6 IMPORTANT SAFETY INSTRUCTIONS · Connect the ground wire to the green ground
connector in the terminal box.
Tip Over Hazard
· Do not use the dishwasher until completely installed. · Do not push down on
the open dishwasher door. · Failure to follow these instructions may result in
serious injury or cuts.
CAUTION STATEMENTS
CAUTION
· To reduce the risk of minor or moderate injury to persons, malfunction, or
damage to the product or property when using this product, follow basic
precautions, including the following:
Installation
· Install the product on a firm and level floor. · This dishwasher must be
connected to a hot water supply with a temperature range between 120 °F (49
°C) and 149 °F (65 °C). This temperature range provides the best washing
results and shortest cycle time. The temperature should not exceed 149°F (65
°C) to prevent damage to dishes. · Do not put the drain hose under the
dishwasher during installation.
Operation
· Do not place objects on top of the appliance. · Turn off the water faucets
and unplug the appliance if the appliance is to be left for an extended period
of time, such as during vacations. · Do not store or spill liquid detergents,
cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the
surface of the appliance. · Do not touch draining water which may be hot. · If
the drain hose and the water supply hose are frozen in winter, defrost before
using the appliance. · Do not put hands, feet, or metal objects below or
behind the appliance.
Maintenance
· If cooking oil is spilled on the exterior of the product, wipe it off
immediately. Do not clean the exterior of the product with cleaners which
contain alcohol, thinners, bleach, benzene, flammable liquids, or abrasives.
These substances may discolor or damage the appliance.
SAVE THESE INSTRUCTIONS
ENGLISH
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PRODUCT OVERVIEW
PRODUCT OVERVIEW 7
Product Features
The images in this guide may be different from the actual components and
accessories, which are subject to change by the manufacturer without prior
notice for product improvement purposes.
NOTE · For your safety and for extended product life, use only authorized
components. The manufacturer is not
responsible for product malfunction or accidents caused by the use of
separately purchased unauthorized components or parts. · Do not remove the
safety cover at any time. · To ensure reliability, each LG dishwasher goes
through thorough quality control before it leaves the factory. · You may find
water droplets or water spots from this process inside your new dishwasher.
Front View
a Control Panel b Door Handle c Front Cover d Lower Cover e Leveling Feet f Base g SignaLightTM h Safety Cover i Shipping Brace
a Control Panel & Door Handle b Front Cover c Lower Cover d Leveling Feet e
Base f SignaLightTM g Safety Cover h Shipping Brace
SignaLightTM (Front Display)
The top-control models have 3 indicator LEDs centered at the top of the front
cover. · Red: Error (See the Error Codes in
Troubleshooting section.)
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8 PRODUCT OVERVIEW
· White (steady): Normal operation. · White (blinking): Cycle has been paused.
(After
four minutes in pause mode, the machine turns off.) · Green: Cycle finished
normally. The default ON setting keeps the green light on until the door is
opened. If the setting is changed to OFF, the green light turns off after 90
seconds. To change the setting, refer to the Using the Option Setting Mode
topic.
Interior View
m Tub Light
This feature is only available on some models.
NOTE · The silverware basket ships installed at the back
of the bottom rack. For best performance, install it along the right side. ·
Remove all packing materials from the exterior and interior of the dishwasher
before installing the appliance.
· Press the tab to remove the cable tie by hand. Cutting the tie with a knife or scissors may damage the rack or the silverware basket.
a Top Wash Impeller b Upper Spray Arm c Heat Dry Blower d Detergent and Rinse Aid Dispenser e Drying Vent Cover f Lower Spray Arm g Filtration System h Steam Nozzle i Lower Rack (appearance may vary) j Silverware Basket k Upper Rack l Cutlery Rack
Accessories
a
b
c
a Installation Brackets (2 ea)
b Wood Screws (4 ea)
c Hose Clamp
Product Specifications
The appearance and specifications listed in this manual may vary due to
constant product improvements.
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Model
Electrical Requirements
Water Pressure
Dimensions (Width X Depth X Height)
Inlet Water Temperature
Net Weight
LDTH797 LDPH797
120 V, 60 Hz AC only, 15 A circuit breaker
20 psi – 80 psi (140 kPa – 550 kPa)
23 3/4″ X 24 5/8″ X 33 5/8″ (603 mm X 625 mm X 854 mm)
120 – 149 (49 – 65 )
90 lbs. – 99 lbs. (41 kg – 45 kg)
PRODUCT OVERVIEW 9
ENGLISH
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INSTALLATION
INSTALLATION
Before Installing
Online Installation Guide
This QR code is for reference only, for complete installation instructions,
see the owner’s manual supplied with each dishwasher.
English
https://www.lg.com/us/support/video-tutorials/lgdishwasher-installation-
CT100000091366643457088
French
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f
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h
i
a Electrical Cable
b Water Supply Tube
c Fittings for Tube
d Coupler
e Electrical Tape
f Air Gap
g Wire Nuts for 16-Gauge Wiring
h Hose Clamp
i UL Approved Strain Relief
https://www.lg.com/ca_fr/soutien/aide-produit/CT20100059-20152463332979
Tools Needed
WARNING
· DISCLAIMER – This Guide is strictly confidential and shall not be copied,
disclosed, distributed, disseminated, publicized or reproduced, in whole or in
part, without the prior written authorization of LG Electronics.
The Guide may contain inaccuracies and/or typographical errors and may be
changed or updated at any time by LGE without notice.
a
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f
Parts not Provided
g
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ENGLISH
p a Flat-Blade Screwdriver b Phillips Screwdriver c Hole Saw min. 2 1/2″ bit d Electric Drill e Gloves f Safety Glasses g Adjustable Wrench h Tape Measure i Utility Knife j Level k 1/4″ Square Drive Wrench l Nipper m Pliers n Wire Stripper o Tubing Cutter p 3/8″ Square Drive Wrench + 1/2″ Socket
INSTALLATION 11
Product Dimensions
Back View
23 3/4″ (603 mm)
4 1/2″ (115 mm)
9 3/8″
411/16″
(238 mm) (119 mm)
5 1/4″ (134 mm)
Side View
For easiest installation, see marked areas a for water and electrical
clearances in base of dishwasher. Water supply hose, drain hose and electric
cable should be passed through this area.
26 5/8 – 26 13/16″ (676 – 681 mm)
24 5/8″ (625 mm)
Installation Overview
Please read the following installation instructions first after purchasing
this dishwasher or transporting it to another location. a Preparing Cabinet
Opening b Preparing Water and Electrical Connections c Preparing Dishwasher d
Sliding Dishwasher into Cabinet Opening e Connecting Water Supply Line and
Power f Connecting the Drain Hose g Leveling Dishwasher h Securing Dishwasher
in Cabinet Opening i Final Installation Check
33 5/16″ (846 mm)
33 5/8″ (854 mm)
4 1/2″ (115 mm)
a
2 15/16″ (75 mm) 4 3/4″ (120 mm)
20 3/16″ (512 mm)
Preparing Cabinet Opening
This dishwasher is designed to fit a standard dishwasher opening. An opening
may be needed on both sides to route plumbing and electrical connections.
· To ensure proper drainage, install the dishwasher no more than 12 ft. (3.65
m) from the sink.
· The location must have sufficient space for the dishwasher door to open
easily and provide at
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12 INSTALLATION
least 0.1″ (2 mm) between the dishwasher and the cabinet sides. · If
installing the dishwasher in a corner, leave a minimum of 2″ (50 mm) between
the dishwasher and the adjacent wall. · The adjacent wall must be free of
obstructions. · For flush installations only, you may remove the cabinet brace
a inside the cabinet.
WARNING
· Installation damage is not covered by the warranty, and leaks caused by
improper installation may result in property damage.
· Do not use existing holes unless they are in the target area.
· Failure to properly locate the hole for the water and drain lines may
prevent the dishwasher from installing flush with the cabinets and could
result in kinked, pinched, crushed, stressed or damaged lines.
Choosing the Proper Location
1 Select a location as close to the sink as
possible for easy connections to water supply line, drain hose and electrical
connection.
2 To allow for proper clearance of plumbing
and electrical, use the template included with the literature to determine the
clearance on the side of the cabinet where the cabinet meets the back wall.
Using a 2 1/2″ diameter hole saw, drill a hole in the target area as shown on
the template.
3.5 ” 2.5 ”
4 ”
Preparing Water and Electrical Connections
WARNING · Water Connection
– Do not reuse an old hose. Use only a new hose when installing the
dishwasher. The old hose could leak or burst causing flooding and property
damage. Contact an LG Customer Information Center for assistance in buying a
new hose.
· Electrical Connection
– Use a time-delay fuse or circuit breaker.
– Operate this appliance with the correct voltage as shown in this manual and
on the rating plate.
– The wiring must be grounded properly. If in doubt, have it checked by a
qualified electrician.
– Connect the appliance using 3-wires, including a ground wire.
– The appliance and outlet must be positioned so that the plug is easily
accessible.
– Do not use an extension cable or adapter with this dishwasher.
– Do not overload the outlet with more than one appliance.
– The included 16AWG wire nuts should be used.
ENGLISH
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– It is the personal responsibility and obligation of the product owner to
have a proper outlet installed by a qualified electrician.
CAUTION · When connecting the dishwasher water supply
line to the house water supply, sealing tape or compound should be used on
pipe threads to avoid leaks. Tape or compound should not be used on
compression fittings.
· Connect the dishwasher to a hot water supply with a temperature range
between 120 °F (49 ) and 149 °F (65 ). This temperature range provides the
best washing results and shortest cycle time. To prevent damage to dishes, the
temperature should not exceed 149 °F (65 ).
· Water supply pressure must be between 20 psi and 80 psi (140550 kPa). If
the water supply pressure exceeds 80 psi, a pressure reducing valve must be
installed. Otherwise premature failure of the inlet valve may occur.
Routing Water Supply Line and Electrical Wiring
There are 2 channels in the bottom of the dishwasher for routing the water and
electrical connections.
· As shown in the bottom view below, channel a is for the water supply line,
and channel b is for the electrical cable.
INSTALLATION 13
3 Run the electrical cable c along the floor 14″
16″ (356 mm 406 mm) from the water supply line d and tape it in place. ·
The electrical outlet must be within 4 ft.
(1.22 m) of either side of the dishwasher. · The best location for the
electrical conduit is
on the right side of the back wall. Re-route the electrical cable before
installation if the electrical conduit pipe is longer than 3″ (76 mm) and is
centered on the back wall.
Preparing Dishwasher
WARNING · Do not remove safety cover a. Removal can
result in fire, electric shock or death.
Releasing Drain Hose
Remove the twist tie holding the drain hose to the back of the shipping brace.
1 Turn off the house water supply and the
circuit breaker or dedicated power before connecting the dishwasher.
2 Run the water supply line along the floor 6 1/
2″ 7 3/4″ (165 mm 197 mm) from the left side of the opening and tape it in
place in front of the opening.
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14 INSTALLATION
Removable Shipping Brace
The rear shipping brace can be removed if additional clearance is needed when
installing the dishwasher under a low countertop.
Removing Packing Materials from the Interior
Remove all packing materials from the interior of the dishwasher before
installing the appliance.
Removing Lower Cover
CAUTION · If you lay the dishwasher on its back, do so
carefully to avoid damaging the drain hose and the tub.
1 Remove the screws at either side which attach
the lower cover to the dishwasher.
Attaching Installation Brackets
For countertops made of wood or other materials that will not be damaged by
drilling, use the metal installation brackets provided.
For countertops made of granite, marble, or other materials that could be
damaged by drilling, use the wood screws to attach the dishwasher to the
cabinet. See installation instructions in Securing Dishwasher to Cabinet
Opening.
NOTE · Installation brackets and screws can be found in
the silverware basket.
2 Remove the lower cover.
1 Insert the tabbed end of the installation
brackets into the slots in the upper frame. Rotate the brackets until the
tabbed ends are facing up.
3 If there is insulation padding behind the lower
cover, remove it.
4 Set the parts aside until the installation is
complete.
2 Bend the tabs on the brackets to secure them
to the frame using a pair of needle nose pliers.
ENGLISH
us_main.book.book Page 15 Wednesday, June 29, 2022 8:57 AM
INSTALLATION 15
NOTE · Open the door and grab the body frame and the
top front opening b of the tub to move or lift the dishwasher.
Sliding Dishwasher into Cabinet Opening
How to Slide Dishwasher
CAUTION · Do not pull or lift the dishwasher using the
handle a. Doing so can damage the door and hinges.
1 Align the dishwasher with the opening. Make
sure the water supply line and electrical cable are in the correct positions
to slide into their channels properly.
· Do not push the door of the dishwasher with knees when sliding the dishwasher into position. Doing so can damage the front cover.
2 Smooth out or pad the edges of the hole
drilled for the water supply to avoid damaging the drain hose.
· Do not push the top of the dishwasher. Doing so can damage the interior of the dishwasher.
3 Make sure the drain hose is straight before
feeding the end of it through the hole for the water supply. As you slide the
dishwasher into the opening, you will want to slowly pull on the drain hose
from inside the cabinet to take up some slack. Be careful not to kink, pinch,
crush or stress the drain hose during installation to avoid leaking and water
damage.
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16 INSTALLATION
4 Gradually slide the dishwasher into the
opening, making sure that the water supply line and electrical cable are
passing freely through the channels and do not get caught under the
dishwasher.
CAUTION · To avoid malfunctions or leakage, it is important
that the drain hose not get kinked, pinched, stressed or crushed behind or
under the dishwasher or inside the neighboring cabinet.
· Damage resulting from improper installation is not covered under the
warranty.
· As you slide the dishwasher into the opening, stop periodically (or have an
assistant help) to take up the slack by pulling the drain hose farther into
the cabinet.
Connecting Water Supply Line and Power
Connecting Water Supply Line
1 With the home water supply turned off,
connect the water supply line to the inlet valve on the left front of the
dishwasher.
CAUTION · Tape or compound should not be used on
dishwasher inlet valve.
2 Tighten the compression nut.
5 Remove the tape from the water supply line
and the electrical cable.
3 Slide the water supply line back through the
channel, pulling gently from inside the cabinet to make sure the line is not
kinked, pinched, stressed or crushed.
Connecting Power
The dishwasher should have a dedicated properly grounded branch circuit to
connect the 3 wire setup which includes the ground wire.
If a 3-prong power supply is used, it should be in an accessible location
adjacent to the dishwasher within 4 ft. (1.22 m) of the dishwasher side and
not behind the dishwasher.
NOTE
· The best location for the electrical conduit is on the right side of the
back wall. Re-route the electrical cable before installation if the electrical
ENGLISH
us_main.book.book Page 17 Wednesday, June 29, 2022 8:57 AM
conduit pipe is longer than 3″ (76 mm) and is centered on the back wall.
1 Turn off electrical power to the unit at the
circuit breaker.
2 Use a Phillips screwdriver to remove the
screw from the junction box cover and remove the cover.
INSTALLATION 17
6 Insert the electrical cable through the hole in
the strain relief. Tighten 2 screws to secure the cable.
3 Use a Phillips screwdriver to remove 2 screws
a.
7 Pull the existing wires through the openings
in the junction box. Tighten 2 screws d to reassemble the junction box in the
appliance.
4 Remove the junction box from the appliance.
8 Pair the white, black, and green wires to the
matching colored wires from the dishwasher. Then twist on the provided wire
nuts e tightly to connect the corresponding wires.
5 Insert a strain relief b through the hole in the
junction box. Tighten the ring nut c to secure it in place.
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18 INSTALLATION
9 Wrap electrical tape f around each
connection.
· Do not connect drain hoses from other appliances to the dishwasher’s drain
hose.
· If an extension drain hose is required, use a 5/8″ or 7/8″ inside diameter,
2-3 ft. length hose and a coupler a for connecting the two hose ends.
10 Fold the connected wires back into the
junction box and screw on the junction box cover.
WARNING · Verify that the black wire is hot (120 V). If not, or
if you are unsure of the power supply, have it checked by a licensed
electrician.
Height of the Drain Hose
The height of the drain hose end must be at least 12″ (305 mm) and within 40″
(1016 mm) from the base of the dishwasher to avoid water being siphoned from
the tub.
CAUTION · Do not leave stripped wire exposed. Trim
stripped wire to fit completely inside wire nuts.
Connecting the Drain Hose
If the end of the drain hose does not fit the drain line, use a heat and
detergent resistant adapter (not supplied). These may be obtained from a local
plumbing supply store. · Cut the adapter so the end matches the size of
the drain connection.
Connecting to Disposal without Air Gap
1 Remove the knockout plug on the disposal
with a hammer and screwdriver.
NOTE
· For drain hose installation, use the screw style hose clamp provided with
this dishwasher in the silverware basket.
· If connecting the dishwasher’s drain hose to the garbage disposal, be sure
to follow your garbage disposal’s manual for proper installation instructions.
2 Remove the knockout plug a from the
disposal.
CAUTION · If the knockout plug has not been removed, the
dishwasher will not be able to drain properly.
Drain Hose Requirements
· Follow local codes and ordinances. · Do not exceed 12 ft. (3.65 m) distance
to drain.
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INSTALLATION 19
ENGLISH
3 Attach the drain hose to the disposal with the
hose clamp provided. Move the hose clamp into position and tighten it with a
flat-blade screwdriver.
Connecting Waste Tee without Air Gap
The height of the drain hose end must be at least 12″ (305 mm) and within 40″
(1016 mm) from the base of the dishwasher to avoid water being siphoned from
the tub.
1 Remove the knockout plug with a hammer
and screwdriver. CAUTION · If the knockout plug has not been removed, the
dishwasher will not be able to drain properly.
2 Attach the drain hose to the waste tee with
the hose clamp provided. Move the clamp into position and tighten it with a
flat-blade screwdriver.
Connecting to Disposal or Waste Tee with Air Gap
1 Remove the knockout plug with a hammer
and screwdriver.
2 Connect the end of the drain hose a to the air
gap b with the hose clamp provided. Move the clamp into position and tighten
it with a flat-blade screwdriver. · This avoids water being siphoned from the
tub.
3 If it is not connected, attach the rubber hose
connector to the disposal or waste tee with a hose clamp (not provided).
Leveling Dishwasher
Check that the dishwasher is level and adjust the leveling feet if necessary.
CAUTION · Failure to level the dishwasher may result in
leakage, problems closing the door, or noise. · Where the cabinet opening is
narrower than
recommended (see Preparing Cabinet Opening), the dishwasher must be carefully
leveled and aligned so that the dishwasher is supported fully by the 3
leveling feet and is not hanging from the installation brackets. Failure to do
so can result in leaks from the front of the dishwasher, AE errors, difficulty
in closing the door, or failure to operate.
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20 INSTALLATION
Checking Leveling
To check that the tub is level from front to back, remove the lower rack and
pour 169 oz. (5 L) of water into the bottom of the tub. The water level should
be near the center of both tub lower indentations at the front.
· Turn the front leveling feet clockwise to raise the front of the tub and counterclockwise to lower it.
With the lower rack removed, place a level on the inside wall of the tub to
check that the dishwasher is level from side to side.
· If you do not have a level, try using a smartphone level application
instead.
· The adjustments work identically for both front leveling feet.
· When a flat-blade screwdriver is unavailable, use a 1/4″ square drive wrench
a or 3/8″ square drive wrench b with 1/2″ socket c to turn the front leveling
feet and adjust the front of the tub.
Make sure that the gap between the tub walls and the door liner is the same on either side.
Adjusting Rear Leveling Foot
Use a Phillips screwdriver to adjust the rear leveling foot and the rear of
the tub using the center screw at the base of the appliance in the front.
· Turn the center screw clockwise to raise the rear of the tub and
counterclockwise to lower it.
Adjusting Leveling Feet
Adjust as needed until the dishwasher is completely leveled.
· Adjust the front and rear leveling feet until they are all in firm contact
with the floor. Failure to level the dishwasher may prevent the door from
closing properly and the dishwasher will not turn on.
Adjusting Front Leveling Feet
Use a flat-blade screwdriver to turn the front leveling feet and adjust the
front of the tub.
NOTE · To avoid damaging the screw, do not use an
electric screwdriver.
Securing Dishwasher in Cabinet Opening
There are 2 options for securing the dishwasher. If the countertop is made of
wood or a material that
ENGLISH
us_main.book.book Page 21 Wednesday, June 29, 2022 8:57 AM
can safely be drilled into, secure the dishwasher to the countertop with the
provided brackets. If the countertop is granite, marble, or a material that
cannot be drilled into, secure the dishwasher to the cabinet frame with the
provided wood screws.
CAUTION · Ensure the dishwasher is level and all leveling
feet are in firm contact with the floor before attaching the dishwasher to the
countertop or cabinet. If the dishwasher is not leveled properly, the door may
not close properly or water may leak.
NOTE · Installation brackets and screws can be found in
the silverware basket. · Use a magnetic screwdriver. · Cover the filter hole
with towels to prevent
screws from falling down into the pump.
Securing Dishwasher to Countertop
Use the bracket screws provided to secure the brackets at the top of the
dishwasher to the underside of the wood countertop.
INSTALLATION 21
3 Reinstall the plastic caps.
Sound Insulation Sheet If your model shipped with a sound insulation sheet,
follow the instructions provided to install the sheet now. But wait to install
the insulation pad and lower cover until after the final installation check.
Final Installation Check
Testing the Dishwasher
Check if the dishwasher is properly installed.
1 Turn on the circuit breaker. 2 Turn on the house water supply.
3 Make sure that the door opens and closes
smoothly.
· If necessary, level the dishwasher again.
· If the door will not close, make sure the rack is level.
Securing Dishwasher to Cabinet Frame
If desired, the dishwasher can also be secured to the cabinet frame using the
instructions which follow.
1 Remove the 2 plastic caps from the mounting
bracket access holes.
· Make sure that all packaging materials have been removed.
2 Drive a wood screw through the mounting
bracket and into the cabinet frame.
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22 INSTALLATION
4 Power on the dishwasher and run a 1 Hour
cycle to verify proper operation.
5 Check for leaks at the drain hose and water
supply connection.
6 If a water leak is detected, press and hold the
Start button for 3 seconds to cancel the wash cycle and automatically drain
the water from the dishwasher. Tighten all water connections and run another
cycle. Repeat until no leaks are detected.
7 Replace the lower cover.
CAUTION · Only install the lower cover provided with the
dishwasher. Do not install cabinet baseboard a as it may cause noise and
leakage.
Error Code Possible Cause and Solution
IE
Water supply line is kinked
under dishwasher.
· Feed the drain and water supply hoses through the hole under the sink. Then
gradually slide the dishwasher into the cabinet while pulling on the hoses
under the sink to take up any slack. This helps avoid kinking the hoses or
trapping them beneath the dishwasher.
House water supply is not turned on.
· Turn the water faucet on.
Installation Check Error Codes
Refer to the chart below before calling for service.
Error Code Possible Cause and Solution
OE
Drain hose is kinked or pinched.
· Feed the drain and water supply hoses through the hole under the sink. Then
gradually slide the dishwasher into the cabinet while pulling on the hoses
under the sink to take up any slack. This helps avoid kinking the hoses or
trapping them beneath the dishwasher.
Drain hose is connected to the disposal without removing the knockout plug.
· Remove the knockout plug from the disposal.
Waste tee or disposal is clogged.
· Remove knockout plug on the waste tee or disposal.
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OPERATION
OPERATION 23
Before Using
WARNING
· To reduce the risk of fire, electric shock, or injury to persons, read the
SAFETY INSTRUCTIONS before operating this appliance.
ENGLISH
NOTE · Connect to the hot water supply only. The water supply temperature
should be a minimum of 120 °F (49
°C) for better washing performance and shorter cycle time.
· Follow the instructions for loading the dishwasher to ensure effective
cleaning.
· Remove insoluble items such as bones, toothpicks, and pieces of paper while
loading the dishwasher.
Quick Start
1 Load the dishes.
· Pull each rack out and load the dishes as described in this manual.
· Only load items that are dishwasher-safe. · Scrape the dishes free of excess
food,
bones, and any other hard, non-soluble residue. Remove solid, burned-on scraps
from dishes prior to loading in the dishwasher. · Place items with deep dish
bottoms at an angle to help water run off and speed the drying process. · Do
not load items that are not heatresistant or have decorative metal trim.
2 Add the detergent.
· Using the guidelines in this manual, fill the detergent cup with the
recommended amount of detergent and close the lid. If a prewash is desired,
the recess on top of the lid should also be filled with detergent.
3 Turn on the dishwasher.
· To turn on the display panel, press the Power button.
4 Check the rinse aid.
· The Rinse Aid Refill LED will flash if the level of rinse aid in the
dishwasher is low. Add rinse aid if the level is low to maintain the
effectiveness of the dry cycle.
5 Select the cycle and options.
· Select the cycle and options that best fit the load by referring to the
Cycle Guide. The display will show the estimated time for the cycle and
options selected.
6 Operate the dishwasher.
· Method 1 – Press the Start button and then close the door in less than four
seconds to operate the dishwasher. If the door is not closed within four
seconds, the white LED with time flashes, an audible tone is heard, and the
cycle does not start.
· Method 2 – Close the door first and then press the Start button to operate
the dishwasher.
NOTE · If the door is opened during the cycle, the
dishwasher will stop. To resume the cycle, see methods 1 and 2 above. · If the
door is opened during the cycle and is not closed within four seconds after
selecting the Start button, or if the door is closed without pressing the
Start button, the white LED with time flashes, an audible tone is heard, and
the cycle does not start.
7 End of cycle.
· When the cycle is complete, a chime will sound and the display will show ENd
until the door is opened or Power is pressed. To
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24 OPERATION
activate or deactivate ENd display, refer to the Using the Option Setting Mode
topic. · It is normal for the dishwasher to chime continuously if you open it
during operation or just after the cycle ends. The dishwasher is letting you
know that the interior temperatures of the unit are hot and to use caution
when reaching inside. Once the unit has cooled down, the chiming will stop.
CAUTION · Do not open the door during operation or
immediately after it has completed the wash cycle as the escaping steam may
cause scalding as the door is opened.
NOTE · Empty the lower rack first and then the upper
rack. This will avoid water dripping from the upper rack onto dishes in the
lower rack.
Auto-Off
The dishwasher automatically turns off after four minutes of inactivity if
paused or if no cycle is started.
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Control Panel
Control Panel Features
OPERATION 25
ENGLISH
a Power On/Off Button · Press this button to turn the washer on or off. ·
After the cycle is complete, the power automatically turns off for purposes of
safety and economy. · If there is a power surge, power outage, or disruption
of any kind, power is automatically turned off for safety. · When power is
connected again, the dishwasher will turn on automatically and resume the
cycle.
b Option Setting Mode · You can set various options by using the Option
Setting Mode. · While a appliance is off, press Power and Remote Start
simultaneously to enter the Option Setting Mode. · Refer to the Using Option
Setting Mode topic for each function of the Option Setting Mode.
c Display · Rinse Aid Refill – This LED illuminates when the rinse aid level
is low. The LED automatically shuts off when the rinse aid is refilled or the
level is set to 0. – To adjust the rinse aid level, refer to the Using the
Option Setting Mode topic. · Machine Clean – The Machine Clean LED flashes
every 30 cycles. To activate or deactivate the LED, refer to the Using the
Option Setting Mode topic. · 8:88 : Digital Display – The digital display on
the control panel shows the ESTIMATED cycle time. When the cycle and options
are selected, the display shows the total estimated time to complete those
selections. During operation, the display shows the remaining estimated
operating time.
us_main.book.book Page 26 Wednesday, June 29, 2022 8:57 AM
26 OPERATION
NOTE · The estimated time shown on the display does not include delay times
for heating water, etc. · If Delay Start is selected, the display shows the
delay time in hours. · Cycle time may vary depending on the soil level of your
load.
· CL : Control Lock – The Control Lock feature helps prevent settings from
being changed during a cycle. Selecting this feature locks all of the buttons,
except for the Power button, on the control panel. This feature does not lock
the door. – While a cycle is running, press and hold Night Dry and Delay Start
simultaneously for three seconds to activate or deactivate Control Lock. – To
start a new cycle, deactivate Control Lock.
· Sanitized – If the Steam option is added to a cycle, the Sanitized indicator
stays lit at the end of the cycle if the dishes were properly sanitized
(except the Refresh cycle).
· Wi-Fi – When the appliance is connected to the internet through a home Wi-Fi
network, this LED illuminates. – Press and hold Remote Start for approximately
three seconds to connect to the network.
d Cancel Button · The drain pump activates and the cycle cancels. Once the
dishwasher finishes draining, the power turns off. · Press and hold Start for
three seconds to activate.
e Start Button · To operate the machine, either press Start and close the door
within four seconds or close the door and press Start. · An alert will sound
when the door is not closed within 4 seconds after you press Start button.
Wash Cycles
Select your desired cycle.
Auto
This cycle senses the soil amount and soil toughness and is optimized to
achieve the best cleaning.
Normal
This cycle is for daily, regular, or typical use to completely wash a full
load of normally soiled dishes. The Dry Boost Low option is recommended for
optimal energy efficiency. Select the Night Dry option if leaving dishes
overnight. · After the cycle ends, the fan runs for an hour to
help vent the warm, moist air in the tub. You can stop the fan by opening the
door after the cycle ends.
Heavy
This cycle is for heavily soiled dishes and dishes with hardened on soil. This
cycle defaults to the strongest spray intensity and uses it to wash heavily
soiled dishes.
Delicate
Use this cycle to clean delicate items such as fine china and stemware.
1 Hour
This cycle will clean and dry lightly soiled dishes in 1 hour. · This cycle
offers heated drying. To improve
drying results, add heated dry time by selecting the Dry Boost option.
us_main.book.book Page 27 Wednesday, June 29, 2022 8:57 AM
ENGLISH
Refresh
This cycle freshens up and warms dishes that have been unused for a long time.
· Do not use detergent when using this cycle.
· The steam option cannot be turned off on this cycle.
Download Cycle
Use a dedicated cycle downloadable via Wi-Fi or NFC. You must install the LG
ThinQ smartphone app to download cycles other than the default Machine Clean
cycle.
NOTE · Only the cycle code for the current Download
Cycle appears on the appliance. See the smartphone app for cycle codes, names,
and more information about the available cycles.
– Default Cycle : P1-Machine Clean
· Machine Clean (P1) This cycle is for cleaning the inside of the dishwasher.
Use the cycle without dishes in the machine. It eliminates residual soils,
odor, white spots, and other dirt. Add citric acid or another cleaning agent
for more effective results.
· Express (P2) This cycle will quickly clean lightly soiled dishes.
– This cycle does not have drying.
· Rinse (P3) This cycle is a quick rinse for dishes that will not be washed
immediately. The cycle rinses dishes that have excess soil to soften dried on
residue. Rinsing the dishes helps prevent odors in the dishwasher. No
detergent should be used.
– This cycle does not have drying.
· Pots & Pans (P4) Cleans heavily soiled cookware. No more hand scrubbing
frying pans and pots.
· Casseroles (P5) Cleans greasy and heavily soiled dishes. Casseroles come out
clean.
· Glassware (P6) Safely washes delicate glassware, leaving it sparkling.
· Night Care (P7) Quietly washes dishes overnight. Sleep soundly knowing
dishes will be clean in the morning.
OPERATION 27
Options and Extra Functions
Select the desired cycle and then select the options for that cycle.
Steam
This option adds steam at the start of the cycle to improve wash performance.
If the Steam option is added to a cycle, the Sanitized indicator stays lit at
the end of the cycle if the dishes were properly sanitized (except the Refresh
cycle). If the dishwasher could not properly sanitize the dishes because the
Steam option was not selected, the cycle was interrupted or the water could
not be heated to the required temperature, the indicator will not light up at
the end of the cycle. Open and close the door or press POWER to turn the
indicator off.
NOTE · This high temperature rinse sanitizes dishes and
glassware in accordance with the NSF/ANSI Standard 184 for residential
dishwashers. Certified residential dishwashers are not intended for use in
licensed food establishments. Only sanitizing cycles have been designed to
meet the requirements for soil removal and sanitization efficacy. There is no
intention, either directly or indirectly, that all cycles on a certified
machine have passed the sanitization performance test.
Using the Flexible Zone
This option adjusts the wash intensity to target different zones inside the
dishwasher. Set it to wash just the upper rack or lower rack, or set the
intensity to soft for the upper spray arm and strong for the lower spray arm.
The Flex Zone is off by default. Press the Flex Zone button to customize
settings.
· Press the Flex Zone button repeatedly to select one of the three modes.
Mode
Description
Various conditions
· Place heavily soiled dishes like plates and bowls in the lower rack and
lightly soiled dishes like cups and small plates in the upper rack to get the
best results.
us_main.book.book Page 28 Wednesday, June 29, 2022 8:57 AM
28 OPERATION
Mode
Description
Small loads & light soil · Use just the upper rack to save
energy and time.
Small loads & heavy soil · Use just the lower rack to save
energy and time.
High Temp.
Raises the main wash temperature to improve cleaning.
· If the rinse aid dispenser is empty, the Dry Boost Low option is
automatically added to all cycles (except the Normal, 1 Hour cycle), unless
you set the rinse aid dispenser to L0.
Night Dry
Dishes are often left in the dishwasher overnight after the cycle ends. This
can result in the steam inside the tub condensing on dishes, leaving them wet.
This option runs the ventilation fan periodically to help vent the steam from
the tub.
· The Night Dry option is selected by default for all cycles for which it is
available, except the Normal cycle.
Dry Boost
Select the Dry Boost option for better drying performance. This option adds
heated drying time to the cycle for better drying results.
Mode
Dry Boost Low
Dry Boost High
Dry Boost Off
Description
Press the Dry Boost button once, for optimal energy efficiency.
Press the Dry Boost button twice, for better drying results.
Press the Dry Boost button three times to turn off the Dry Boost option.
Delay Start
This feature delays the start of a selected cycle. Each time the Delay Start
button is pressed, the delay time increases by an hour. The delay time can be
set from 1 to 12 hours, in one-hour increments.
Remote Start
Use a smartphone to control your appliance remotely. You can also monitor your
cycle operation so you know how much time is left in the cycle. Once this
function is enabled, you can start a cycle from the smartphone application. If
the door is not closed within 4 seconds after pressing Remote Start, Remote
Start is canceled.
Cycle/Option Guide
The cycle guide below shows the available options for each cycle.
Cycle
Soil Level
Water Usage
(L) (gal)
Wash Time with Options (Mins.)
Auto All levels 13.2 – 23.7 3.5 – 6.3
Normal All levels 9.2 – 29.2 2.4 – 7.7
Heavy Heavy 23.9 – 27.0 6.3 – 7.1
Delicate Light
16.6 – 21.7 4.4 – 5.7
107 – 235 109 – 220 167 – 231 110 – 175
1 Hour Light 18.1 4.8
60 – 105
Refresh Light 8.0 2.1
57 – 107
ENGLISH
us_main.book.book Page 29 Wednesday, June 29, 2022 8:57 AM
OPERATION 29
Cycle
Auto
Steam
Flex Zone
Available
High Temp.
Options
Dry Boost
Night Dry
*
Delay Start
- Default setting ** Option cannot be turned off
Normal
# # # #
Heavy
# # # #
Delicate
*
1 Hour
*
*
Refresh
**
#*
NOTE · Actual water consumption will vary depending on soil level and hardness
of water.
· The actual running time and cycle time displayed may change depending on
options chosen, soil level, water temperature, and hardness of water.
Therefore, display time and actual running time can be different.
· Options are not available for Download Cycle. The Machine Clean cycle is the
default Download Cycle.
Using the Option Setting Mode
You can set various options by using the Option Setting Mode.
1 Ensure the appliance is off.
2 Press Power a and Remote Start b
simultaneously to enter the Option Setting Mode.
3 Refer to the table to set up each function.
Function Button
Display
Machine Clean
Reminder
Night Dry Off & On
Rinse Aid Level
Dry Boost
L2 ~ L3 ~ L4 ~ L0 ~ L1 ~ L2 ~
Clean Light
High Temp.
On & Off
Function
Chime Sound
Auto Setting
End Sound
Button 1 Hour Delicate Heavy
Display
On & Off On & Off On & Off
NOTE · Machine Clean Reminder
– The Machine Clean LED flashes every 30 cycles. You can activate or
deactivate the LED.
· Rinse Aid Level
– You can adjust the level of rinse aid from L0 to L4.
– For more information, refer to the Rinse Aid Dispenser Adjustment section.
· Clean Light
– The default ON setting keeps the green light on until the door is opened. If
the setting is changed to OFF, the green light turns off after 90 seconds.
· Chime Sound
– You can turn on/off the volume of the button sound or notification sound.
us_main.book.book Page 30 Wednesday, June 29, 2022 8:57 AM
30 OPERATION
NOTE – The error alert sound cannot be turned off.
· Auto Setting – The default ON setting selects options automatically for
better washing and drying performance. – If the setting is changed to OFF, the
options are not selected.
· End Sound – You can turn on/off the End sound.
Loading the Dishwasher
The extra tall tub allows loading of dishes, pans, or other utensils up to 14″
high. For effective washing performance, always follow these instructions. ·
Remove large particles of food debris from
plates including bones before loading. · Items with burnt on food should be
soaked prior
to loading in the dishwasher. · Deep pots or dishes should be placed upside
down. · Make sure that all items do not touch each other.
· Waterproof or long-lasting lipstick smudges on glasses may not be removed during the wash.
Loading the Silverware Basket
The silverware basket has separators to avoid scratching and tarnishing of
delicate silverware.
Loading Silverware into the Basket
Loading 10 Place Settings
5 43
3
3465
54
22
45
1 5 43 2 2
34 5 1
54
22
45
5 4 62 2 6 2 4 5
Non-Dishwasher Safe Items
The combination of high water temperature and dishwasher detergents may damage
certain items. Do not wash the following items in the dishwasher. · Copper or
anodized aluminum · Hand painted silver or gold leaf china · Wood or bone
handled utensils · Iron or non-rustproof utensils · Plastic items which are
not dishwasher safe · Sterling silver or gold-plated flatware or delicate
or metal-rimmed china · Fragile items such as crystal glasses
CAUTION · Do not place pots or pans with plastic handles in
the appliance as the handles may deteriorate due to the heat and detergent.
Loading 12 Place Settings
54
3
465
43
2 234
1 55 4
2
4 551
1544
22 6
2 26
24451
Silverware Loading Tips:
· For best cleaning results, use the top separators in the basket when loading
silverware. The separators will prevent nesting of silverware.
· Load sharp items, such as knives, pointing down.
· When unloading the dishwasher, it is best to start with the silverware
basket. Doing so will prevent water droplets from falling on your silverware
from the upper rack.
ENGLISH
us_main.book.book Page 31 Wednesday, June 29, 2022 8:57 AM
WARNING
· Be careful when loading and unloading sharp items. Load sharp knives with
the handles up to reduce the risk of personal injury.
OPERATION 31
· The lower rack should not be used for small items such as cups, wine
glasses, or small plates. These items should be loaded in the upper rack.
· Make sure that large items do not interfere with the rotation of the spray
arms, and do not prevent the detergent dispenser from opening.
Loading the Lower Rack
Loading Dishes into the Lower Rack
Loading 10 Place Settings
Folding Down the Lower Tines
Fold tines down to fit larger dishes; pull tines back up to fit smaller
dishes.
Case 1
Loading 12 Place Settings
Case 2
Loading Dishes & Pots
Lower Rack Loading Tips:
· Plates should be positioned upright and facing the center of the rack, and
pots, pans and large dishes must be turned upside down.
· Load dinner plates, dishes, soup bowls, etc. between the tines.
· Load cookie sheets, cake pans and other large items at the sides or back of
the rack. Loading these items in the front of the dishwasher can prevent the
water spray from reaching the detergent dispenser.
· Make sure that pot handles and other large items do not stop the rotation of
the spray arms.
us_main.book.book Page 32 Wednesday, June 29, 2022 8:57 AM
32 OPERATION
Loading Pots & Bowls
Loading the Upper Rack
Loading Dishes into the Upper Rack
Loading 10 Place Settings
NOTE · The silverware basket ships installed at the back
of the bottom rack. For best performance, install it along the right side as
shown.
Loading 12 Place Settings
Upper Rack Loading Tips:
· Place cups and glasses in the rows between the rack tines. Placing them over
the rack tines can lead to breakage and water spots.
ENGLISH
us_main.book.book Page 33 Wednesday, June 29, 2022 8:57 AM
· To avoid chipping, do not let stemware touch other items.
· Place items so that the open end faces down for cleaning and drying.
· Do not stack items on top of each other.
· Use the upper rack for small or delicate items such as small plates, cups,
saucers, glasses, and dishwasher-safe plastic items.
· Cups, glasses, and bowls must be positioned upside down.
· Make sure items do not interfere with the rotation of the spray arms above
and below the upper rack.
· When loading larger items in the upper rack, such as wine glasses or taller
cups, it may be necessary to remove the cutlery rack if one is present. (For
models with cutlery rack)
OPERATION 33
1 Slide the cup rack down into its closed
position.
2 Locate the assembly slot a on the cup rack,
align the slot with the bar, and firmly pop the rack off the support bar on
that side. · The rack on the left pops free at the back.
The rack on the right pops free at the front.
Loading the Cup Rack
This feature is only available on some models.
Extra cups or cooking utensils can be laid on the fold down cup racks, which
also provide support for long-stemmed glasses.
The cup racks can be folded up out of the way for tall glasses.
3 Slide the cup rack off the support bar on the
opposite side.
Removing and Replacing Cup Rack
This feature is only available on some models.
The left and right cup racks are interchangeable and can be removed.
4 Follow the instructions in reverse to replace
the cup rack.
us_main.book.book Page 34 Wednesday, June 29, 2022 8:57 AM
34 OPERATION
Folding Down the Upper Tines
Fold tines down to fit larger dishes; pull tines back up to fit smaller
dishes.
Loading Dishes & Pots
NOTE
· Raise the upper rack without pushing the buttons on each side. Pushing the
buttons when raising the rack will prevent the rack from locking into
position.
· To set the rack to the middle position, it may be easier to lower the rack
all the way down and then raise each side of the rack individually until it
clicks into place.
· Before pushing the upper rack into the dishwasher, ensure the rack height is
the same on both sides. If the height is not the same on both sides, the
dishwasher door will not shut and the upper spray arm will not connect to the
water inlet.
Height Adjustable Upper Rack
The upper rack adjusts up and down. Raise the upper rack to allow items up to
14″ tall in the lower rack. Lower the upper rack to allow dishes up to 12″
tall in the upper rack. The dishwasher ships with the upper rack raised.
There are three available positions for adjusting the height of the upper rack
to create more space.
· There is a 2 3/16 inches (56 mm) gain in height when the upper rack is moved
to the lower position.
· After adjusting the rack levels, check that the spray arms are free to
rotate.
· When the upper rack is in the lower position, make sure the rack and the
spray arm do not hit the items on the lower rack.
· When the upper rack is in the lower position, push in the upper rack first,
and the lower rack later.
· Pull out the lower rack first, and the upper rack later.
Lowering the Rack
Hold the rack at the center of each side to support its weight. Then, push the
button on each side to release the rack and lower it into position.
WARNING
· Before adjusting, ensure the rack is empty of all dishes. Otherwise dishes
may get damaged or you may get injured.
ENGLISH
us_main.book.book Page 35 Wednesday, June 29, 2022 8:57 AM
Raising the Rack
Lift the rack at the center of each side until the rack locks into place in
the upper position. It is not necessary to lift the lock levers to raise the
rack.
OPERATION 35
back to snap the support out of the hooks in the rear. Repeat on the opposite
side.
Removing the Snap-In Gliding Upper Rack
This feature is only available on some models. These instructions are for
models with snap-in rack supports rather than wheeled rack supports.
CAUTION · The snap-in upper rack should only be removed
for servicing. If you need to remove the rack, wear gloves and handle the
screwdriver carefully to avoid personal injury or damage to the dishwasher.
1 Pull the upper rack out until it stops. Remove
any contents from the rack.
2 To remove the front rack supports from the
rails, push the front hooks open with a flatblade screwdriver while pulling
the front of the rack up to snap the front rack support out of the hooks.
Repeat to snap the front support out on the opposite side.
4 To replace the rack, place the back rack
supports behind the rear hooks and pull the rack forward to snap the supports
into the hooks. Then align the front rack supports with the front hooks and
push the front of the rack down to snap the supports into the front hooks.
Loading the Cutlery Rack
The cutlery rack is best suited for flatware. The separators on the cutlery
racks help keep flatware separated to avoid damage and improve cleaning.
NOTE · For best cleaning performance, place flatware in
the silverware baskets. Heavily soiled utensils or items with baked on foods
should be placed in the middle rack or spoon basket for best performance.
Loading Silverware into the Cutlery Rack
This feature is only available on some models.
3 To remove the back rack supports from the
rails, hold a side rail with one hand, lift the front of the rack, and firmly
push the rack
us_main.book.book Page 36 Wednesday, June 29, 2022 8:57 AM
36 OPERATION
Loading 10 Place Settings
Removing the Cutlery Rack
The entire cutlery rack can be removed if more space is needed on the upper
rack for larger items.
Always remove the cutlery from the rack before removing the rack.
Pull the rack out to the end of the rails. Then, lift the front of the rack so
that the rollers clear the stop on the end of the rail. The rack can now be
slid forward and removed from the rails.
CAUTION
· Do not place bowls in the center of the cutlery rack. The door may not close
properly, resulting in leakage.
WARNING · Be careful when loading and unloading items
with sharp edges. Load sharp knives with the blade down to reduce the risk of
injury.
Folding Down the Cutlery Tines
Fold tines to fit flatware.
Height Adjustable Tray
This feature is only available on some models.
The tray on the left side can be adjusted to a high or low position to
accommodate utensils or cutlery of different sizes. Remove dishes before
adjusting the tray. Adjust the tray by sliding the lever.
Pull tines back up to fit smaller dishes.
Adding Cleaning Products
Adding Detergent to the Dispenser
· Remove the label on the dispenser prior to running the dishwasher for the
first time.
· The amount of detergent needed depends on the cycle, load size, and soil
level of dishes.
ENGLISH
us_main.book.book Page 37 Wednesday, June 29, 2022 8:57 AM
· Put detergent into the detergent compartment before starting any cycle,
except the Rinse (Download Cycle: P3) cycle.
WARNING · Dishwasher detergent and rinse aid contain
chemical components, like all other household detergent. So, they must be kept
out of the reach of children.
CAUTION · Use only detergent intended for dishwashers.
Incorrect detergent may cause the dishwasher to fill with suds during
operation. Excess suds may reduce wash performance and may cause the
dishwasher to leak. · To avoid damaging the dispenser and blower cover, do not
use them to pull up and close the dishwasher door.
OPERATION 37
· Using liquid rinse aid improves drying performance by allowing water to
drain off of dishes after the final rinse.
· Do not use detergent tablets for shorter wash cycles. The tablet may not
dissolve completely, causing detergent residue on dishes and inefficient
cleaning.
· Using a wash booster helps remove spots, residue, and the white film caused
by hard water. It does not help remove excess detergent residue.
1 Push the button on the dispenser lid to open
the cover.
2 Add dishwashing detergent to the main wash
compartment until the level is between the lines marked 15 and 25. · Fill to
over the 25 line for hard water or
heavily soiled loads. · Fill to the 15 line for soft water or lightly
soiled loads.
NOTE
· After completion of the wash program, check whether the detergent was
completely washed out.
· Some dishwasher detergent tablets may become stuck in the dispenser due to
their excessive size. Tablets can be placed onto the base of the wash tub next
to the filter before starting the cycle.
· Too much detergent can leave a film on dishes and in the dishwasher,
resulting in poor wash performance.
· If dishwasher detergent tablets are used without liquid rinse aid, the
dishes and dishwasher interior will have excessive moisture. Select the Dry
Boost option for better drying performance.
3 Slide the detergent lid closed until it clicks.
4 If a prewash is desired, fill the recessed
prewash compartment area on the lid with detergent.
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38 OPERATION
Adding Rinse Aid to the Dispenser
The Rinse Aid Refill LED appears in the display when more rinse aid is needed.
The use of rinse aid is recommended to prevent water spots on dishes and to
enhance drying performance.
NOTE · Only use liquid rinse aid in the dishwasher. · Do not overfill the
rinse aid dispenser. · Wipe off any spilled rinse aid around the
dispenser.
1 Open the rinse aid lid by lifting up the flap.
3 Close the lid to lock the dispenser. Rinse aid is
dispensed automatically during the final rinse cycle.
2 Add a liquid rinse aid to the maximum fill
level. Allow the rinse aid to settle in the dispenser while filling, or air
bubbles may result in poor drying performance. Avoid overfilling the
dispenser.
Rinse Aid Dispenser Adjustment
The dispenser has five adjustment levels. The dishwasher is programmed at the
factory for a rinse aid dispenser level of 2. This can be checked and adjusted
from the control panel.
NOTE · Adjust the setting higher if you have hard water
and notice calcium buildup on your dishes. · Setting the rinse aid control too
low will
contribute to spotting and streaking on dishes and poor drying performance. ·
Setting the control too high can cause foaming, which will cause poor wash
performance.
1 Ensure the appliance is off.
2 Press Power and Remote Start
simultaneously to enter the Option Setting Mode.
us_main.book.book Page 39 Wednesday, June 29, 2022 8:57 AM
3 Press Dry Boost to change the rinse aid
dispenser setting. Each press of the button changes the setting one step from
L0 to L4.
4 Once the desired rinse aid dispenser setting is
selected, press Start to save.
Refilling the Rinse Aid
How often the dispenser needs to be refilled depends on how often dishes are
washed and the rinse aid setting used. · The Rinse Aid Refill LED flashes when
more
rinse aid is needed, unless the rinse aid dispenser setting is set to L0.
OPERATION 39
ENGLISH
us_main.book.book Page 40 Wednesday, June 29, 2022 8:57 AM
SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
The LG ThinQ application allows you to communicate with the appliance using a
smartphone.
LG ThinQ Application Features
· Monitoring – Check the current status, cycle, options, running time and
cycle end time for the appliance on a single screen.
· Download Cycle – You can download new and specialized cycles that are not
included in the standard cycles on the appliance. Connect the appliance to the
app to download a variety of specialty cycles specific to the appliance. Once
cycle download is completed in the appliance, the product keeps the downloaded
cycle until a new cycle is downloaded.
NOTE · Only one downloaded cycle can be stored on the
appliance at a time. · The Machine Clean (P1) cycle is the default
downloaded cycle.
· Machine Clean Coach – This function shows how many cycles remain before
running the Machine Clean (Download Cycle: P1) cycle.
· Smart Diagnosis – This function provides useful information for diagnosing
and solving issues with the appliance based on the pattern of use.
· Settings – Set the Rinse Aid Dispenser Level, Machine Clean Reminder, Signal
Level and Clean Indicator Light. When the cycle is complete or the appliance
has problems, you have the option of receiving push notifications on a smart
phone.
· Push Alerts – Turn on the Push Alerts to receive appliance status
notifications. The notifications are triggered even if the LG ThinQ
application is off.
· Energy Monitoring – You can use the energy monitoring function to check the
estimated power usage.
NOTE · If you change your wireless router, Internet
service provider, or password, delete the connected appliance from the LG
ThinQ application and connect it again. · This information is current at the
time of publication. The application is subject to change for product
improvement purposes without notice to users.
Before Using LG ThinQ Application
1 Check the distance between the appliance
and the wireless router (Wi-Fi network). · If the appliance is too far from
the router,
the signal strength becomes weak. It may take a long time to connect or
installation may fail.
2 Turn off the Mobile data or Cellular Data on
your smartphone.
3 Connect your smartphone to the wireless
router.
NOTE · To verify the Wi-Fi connection, check that the Wi-
Fi LED on the control panel is lit. · The appliance supports 2.4 GHz Wi-Fi
networks
only. To check your network frequency, contact your Internet service provider
or refer to your wireless router manual. · LG ThinQ is not responsible for any
network connection problems or any faults, malfunctions, or errors caused by
network connection. · If the appliance is having trouble connecting to the Wi-
Fi network, it may be too far from the
us_main.book.book Page 41 Wednesday, June 29, 2022 8:57 AM
ENGLISH
router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal
strength. · The Wi-Fi connection may not connect or may be interrupted because
of the home network environment. · The network connection may not work
properly depending on the Internet service provider. · The surrounding
wireless environment can make the wireless network service run slowly. · If
the appliance cannot be connected due to problems with the wireless signal
transmission, unplug the appliance and wait about a minute before trying
again. · If the firewall on your wireless router is enabled, disable the
firewall or add an exception to it. · The wireless network name (SSID) should
be a combination of English letters and numbers. (Do not use special
characters.) · Smartphone user interface (UI) may vary depending on the mobile
operating system (OS) and the manufacturer. · If the security protocol of the
router is set to WEP, network setup may fail. Change the security protocol
(WPA2 is recommended) and connect the product again.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play Store or Apple App
Store on a smartphone. Follow instructions to download and install the
application.
Using the Appliance Remotely
Remote Start
Use a smartphone to control the appliance remotely or check to see how much
time is left in the cycle.
Using Remote Start
1 Load the dishes into the dishwasher.
2 Press the Power button.
3 Make sure that the Wi-Fi is connected.
SMART FUNCTIONS 41
4 Press the Remote Start button and close the
dishwasher door to enable the Remote Start function.
5 Start a cycle from the LG ThinQ application on
your smartphone.
NOTE · Once the Remote Start mode is enabled, you
can start a cycle from the LG ThinQ application, but the cycle and option keys
on the appliance are deactivated. To activate the keys, disable Remote Start.
· The door must be closed in order to activate the Remote Start mode.
Disabling Remote Start While Remote Start is activated, open the dishwasher door or press the Remote Start button with the door closed.
Radio Equipment Specifications
Type
Wi-Fi Bluetooth
Frequency Range
2412 MHz – 2462 MHz 2402 MHz – 2480 MHz
Output Power
< 30 dBm
FCC Notice
The following notice covers the transmitter modulecontained in this product.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
· Reorient or relocate the receiving antenna.
us_main.book.book Page 42 Wednesday, June 29, 2022 8:57 AM
42 SMART FUNCTIONS
· Increase the separation between the equipment and the receiver.
· Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Any changes or modifications in construction of this device which are not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This transmitter must not be colocated or operating
in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20
cm (7.8 inches) between the antenna and your body. Users must follow the
specific operating instructions for satisfying RF exposure compliance.
Industry Canada Statement
This device contains licence-exempt transmitter(s)/ receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licenceexempt
RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
This equipment should be installed and operated with a minimum distance of 20
cm (7.8 inches) between the antenna and your body.
NOTE · THE MANUFACTURER IS NOT RESPONSIBLE FOR
ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE
EQUIPMENT.
Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL,
MPL, and other open source licenses that have the obligation to disclose
source code, and to access all referred license terms, copyright notices and
other relevant documents, please visit https:// opensource.lge.com.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid to anyone in receipt of this information for a period of
three years after our last shipment of this product.
Smart DiagnosisTM Function
Use this feature to help you diagnose and solve problems with your appliance.
NOTE · For reasons not attributable to LGE’s negligence,
the service may not operate due to external factors such as, but not limited
to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app
unavailability. · The feature may be subject to change without prior notice
and may have a different form depending on where you are located.
IC Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can
transmit troubleshooting data to a smartphone using the LG ThinQ application.
us_main.book.book Page 43 Wednesday, June 29, 2022 8:57 AM
· Launch the LG ThinQ application and select the Smart DiagnosisTM feature in
the menu. Follow the instructions provided in the LG ThinQ application.
Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method. · Launch
the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the instructions for audible
diagnosis provided in the LG ThinQ application.
1 Press the POWER button to turn on the
appliance. · Do not press any other buttons.
2 Place the mouthpiece of your smartphone
close to the d logo.
1M0 amxm.
3 Press and hold the Download Cycle button
for 3 seconds or longer while holding the smartphone mouthpiece to the logo
until the data transfer is complete. · Keep the smartphone in place until the
data
transfer has finished. Time remaining for data transfer is displayed.
4 After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE · For best results, do not move the smartphone
while the tones are being transmitted.
SMART FUNCTIONS 43
ENGLISH
us_main.book.book Page 44 Wednesday, June 29, 2022 8:57 AM
MAINTENANCE
MAINTENANCE
To maintain performance and prevent trouble, it is important to check the
outside and inside of the dishwasher, including filters and spray arms, at
regular intervals.
WARNING · When cleaning the outside and inside of the dishwasher, do not use
benzene or thinner. Otherwise, it
may cause fire or explosion. · To prevent injury during care and maintenance
or cleaning, wear gloves and/or protective clothing.
Cleaning and Care
Cleaning the Exterior
· Do not use scrub pads or abrasive cleaners on the exterior of the
dishwasher.
· Most soil can be removed using a soft, damp cloth or sponge. A mild soap can
be used to help release stubborn soil. Rinse and wipe dry with a soft cloth
after cleaning.
· Stainless steel surfaces can be polished using a stainless steel cleaner.
Follow the instructions on the cleaner, and wipe in the direction of the
grain.
CAUTION · If cooking oil is spilled on the exterior of the
product, wipe it off immediately. Do not clean the exterior of the product
with cleaners which contain alcohol, thinners, bleach, benzene, flammable
liquids, or abrasives. These substances may discolor or damage the appliance.
Cleaning the Interior
· Clean the interior of the dishwasher periodically with a soft, damp cloth or
sponge to remove food and dirt particles.
· To remove white spots and odor from inside the dishwasher, run an empty
cycle, without detergent, with one cup of white vinegar in a dishwasher safe
glass or bowl placed on the upper rack. (Vinegar is an acid and with constant
use it could damage the appliance.)
· Using Machine Clean
– Run the Machine Clean (Download Cycle: P1) cycle once a month or after every
30 cycles to eliminate residual soil, odor, white spots and other dirt inside
the appliance. The Machine
Clean (P1) cycle is the default Download Cycle.
1 Remove all dishes from the appliance.
2 Add 3 tbsp. (40 g) of citric acid to the
detergent dispenser or follow the manufacturer’s instructions if using a
dishwasher cleaning agent. Do not use dishwasher detergent.
3 Run the Machine Clean (Download Cycle:
P1) cycle.
4 Press Start.
NOTE · Run the Machine Clean (Download Cycle: P1)
cycle once a month, or more often if needed, to remove detergent buildup and
other residue. · If you have not used the dishwasher for a long time, refresh
the inside by running the Machine Clean (Download Cycle: P1) cycle without
detergent. When the cycle is finished, clean the inside and outside of the
dishwasher according to the MAINTENANCE instructions.
Clogged Drain Air Gap or In-Sink Disposal
Check the drain air gap or in-sink disposal if the dishwasher is not draining
well.
NOTE · The drain air gap and disposal are external
plumbing devices that are not part of the dishwasher. · The warranty provided
with the dishwasher does not cover service costs directly associated with
ENGLISH
us_main.book.book Page 45 Wednesday, June 29, 2022 8:57 AM
the cleaning or repair of the external drain air gap and disposal.
Cleaning the Air Gap
1 Turn off the dishwasher.
2 Remove the air gap cover and the plastic cap
underneath it.
MAINTENANCE 45
· In areas with hard water, clean the filter at least once a month with a soft
brush.
· Clean the filters using non-abrasive materials and warm running water.
1 Remove the lower rack and position the
bottom spray arm so a wider vee is open to the front.
2 Turn the inner filter counter-clockwise and
take out the assembled inner filter and stainless steel filter. With the
filters removed, check the sump opening and remove any foreign materials, if
needed.
3 Clean out any debris with a toothpick or
brush.
4 Replace the plastic cap and air gap cover.
3 Clean the filters with a soft brush under
running water. Reassemble the filters before reinstalling them.
Cleaning the Filters
WARNING · Be cautious of sharp edges when handling the
stainless steel filter.
4 To replace the assembled filters, position the
spray arm so the wider vee is toward the front. Fit the filters back into the
filter holder and secure them by turning the inner filter clockwise until it
clicks into place.
CAUTION
· Remove food residue caught in filters to prevent the buildup of odor-causing
bacteria and possible drainage problems.
NOTE
· For best wash performance, clean the filter after each load. If food debris
remains in the filter, it may cause an odor.
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46 MAINTENANCE
NOTE · Make sure the filter is assembled correctly
before starting a cycle. When assembling, rotate the filter firmly until it
clicks.
2 If any food residue blocks the spray arm
holes, remove it with a pin or any sharp tool.
Recommended Filter Cleaning Schedule
Number of Loads Per
Week
1 – 3 4 – 7 8 – 12 13 – 14
If you wash dishes before
loading
If you scrape and rinse
dishes before loading
Once a year Every 6 months
Every 6 months
Number of Loads Per
Week
1 – 3
4 – 7
8 – 12 13 – 14
If you only scrape dishes
before loading
Four times a year
Every 1.5 months
If you do not scrape or
rinse dishes before loading
Once a month
Twice a month(every
15 days)
Every week
Twice a week
CAUTION · To avoid breaking the rolling spray arm sections,
do not pull or manually rotate them.
Cleaning the Upper Spray Arm
1 Pull the upper rack forward. Make sure that
the water jet holes are not blocked by food particles.
2 When cleaning is necessary, remove the
upper spray arm by turning the nut on the bottom of the spray arm 1/8 turn
counterclockwise and pulling down.
3 Remove food particles by rinsing or shaking
the spray arm.
Cleaning the Spray Arm
If the spray arm holes are blocked by any food residue, dishes may not be
cleaned well due to improper water spray. It is recommended that the spray
arms be cleaned once every two weeks.
Cleaning the Lower Spray Arm
1 Make sure that the water jet holes are not
blocked by food particles.
4 If any food residue blocks the spray arm
holes, remove it with a pin or any sharp tool.
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5 After removing the food residue, clean the
spray arms under running water.
6 After cleaning the upper spray arm, press it
up into place. Turn the nut 1/8 turn clockwise to make sure that the nut locks
back into place.
7 After assembly, make sure that the spray
arms rotate freely.
Seasonal Maintenance and Storage
· If you will be absent for an extended period of time during warmer months,
close the water valve and disconnect the power supply line, or turn off the
circuit breaker. Clean the filter, tub and dispenser to prevent odor.
· If you will be absent for an extended period of time during colder months
and there is a possibility of freezing temperatures, winterize the water
supply lines and the dishwasher itself. Winterization must be performed by
qualified service personnel.
MAINTENANCE 47
ENGLISH
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TROUBLESHOOTING
TROUBLESHOOTING
The washer is equipped with an automatic error-monitoring system to detect and
diagnose problems at an early stage. If the washer does not function properly
or does not function at all, check the following before you call for service.
Before Calling for Service
FAQs
Q:
Does this dishwasher require a rinse aid to be used?
A:
Rinse aid is strongly recommended to enhance the drying performance of the dishwasher. If a rinse
aid is not used, water may remain on the dishes and the tub. Rinse aid helps to ensure that the
majority of the water has been sheeted off of the dishes at the end of the rinse and that the load is
ready for the dry cycle.
Q:
What can be done if my dishes have a cloudy, white film on them after a wash?
A:
The cloudy film is usually caused by minerals in the water reacting with the dishwasher detergent.
First, be certain not to use too much detergent. Refer to Adding Detergent to the Dispenser section
for recommended detergent amounts. Add an extra rinse to the cycle. LG Dishwashers use less
water than traditional dishwashers, so adding an extra rinse helps to rinse the film away. If the water
supply is hard, it may be necessary to add a performance booster that addresses the hard water
condition.
Q:
How do I remove white film on the tub?
A:
Measure 3 tbsp. (40 g) of citric acid powder and use it to fill the main detergent compartment. Run a
Machine Clean (Download Cycle: P1) cycle. Do not use detergent.
Q:
What steps can I take to improve drying results?
A:
Drying performance is directly affected by the amount of heat that remains in the tub after the
heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may
be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool
water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of
hot water from start to finish. Using the High Temp. setting also aids in keeping the inner drum
temperature and dishes hotter before drying begins.
LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will
maximize the amount of water that has already been sheeted away from the dishes before the dry
cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse
aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.
Water tends to bead rather than sheet off plastic and nonstick surfaces, making them more difficult
to dry. If washing plastic items in a Normal cycle, select the Dry Boost or Night Dry option or both
for better drying results. When the rinse aid is empty, the Dry Boost option is selected automatically
(except the Normal, 1 Hour cycle).
Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is
opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work
will escape. This will cause all of the dishes inside to remain wet once the cycle finishes.
Q:
What is the hybrid drying system?
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TROUBLESHOOTING 49
A:
The dishwasher does not rely on a heating element for the drying process; instead, it relies on the
heat that is retained by the dishes and the tub during the wash and rinse cycles to turn the moisture
in the tub into humidity.
Warm, moist air in the dishwasher is then pulled into a condensing duct in the door by a fan. The air
then cools, which causes the humidity to condense. Room temperature air is also drawn into the duct
to help the air cool down faster. When this moisture condenses into a liquid, it is drained out.
NOTE · Rinse aid is required to enhance the drying performance. If no rinse
aid is used, water may
remain on the dishes and the tub.
Q:
Why am I hearing a whistling sound from the dishwasher?
A:
It is important to determine the duration of the noise and when it happens (what part of the cycle).
When water is drawn into the dishwasher, a whistling noise can be heard. This is normal. If the water
pressure is too high, it will be louder, so it may be necessary to adjust the water valve to lower the
pressure if the noise is too loud.
Q:
What kinds of dishes can be placed in the dishwasher?
A:
Ensure that the dishes you place in the dishwasher are dishwasher safe. Plastic dishware will not dry
as effectively as glass and metal dishware. Plastic items do not retain heat as well as glass and metal
dishware. Plastic cups and dishes may require some hand drying before being put away at the end of
the cycle.
Q:
Can I run a drain only cycle?
A:
To drain standing water, press and hold Start for three seconds until the cycle stops. Once the
dishwasher finishes draining, the power turns off.
Q:
Why does my dishwasher continuously chime if I open the door during a cycle or right after the
cycle has finished?
A:
This is normal. The dishwasher is letting you know that the interior temperatures of the unit are hot
and to use caution when reaching inside. Once the unit has cooled down, the chiming will stop.
Q:
What is Control Lock and how is it activated?
A:
Control Lock is a feature that prevents the controls from being changed during the cycle. It does not
prevent the door from being opened or the unit from being powered off. To activate or deactivate,
press and hold Night Dry and Delay Start simultaneously for three seconds.
Q:
Can I add an extension to the drain hose?
A:
If a drain hose extension is required, use a 5/8″ or 7/8″ inside diameter, 2 ft ~ 3 ft. length hose and a
coupler to connect the two hose ends.
Q:
An LED is blinking, the machine is chiming, and the dishwasher won’t start. What is wrong with
the dishwasher?
A:
This is a safety feature. The door must be closed within four seconds of pressing the Start button. If
the door is not closed within four seconds, an LED flashes, an audible alert sounds, and the
dishwasher does not operate. To start the dishwasher, open the door and either close the door and
press Start (front controls) or press Start and close the door within four seconds (top controls).
Q:
Should I pre-rinse dishes before loading them?
A:
No, you don’t need to pre-rinse the dishes before loading especially if using the Normal and Auto
cycles. The dishwasher washes dishes clean without pre-rinsing.
User Support Videos
For further assistance, there are videos and tutorials available through the
LG.com website.
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50 TROUBLESHOOTING
1 On the www.lg.com home page, click on the Support menu
tab to bring up the menu selections.
Select Video Tutorials.
2 Select a product category and then pick a topic or search a keyword.
NOTE · Scan this QR code to quickly access the video search page on the LG
website.
Error Messages
Problem
IE OE
bE
AE FE
Possible Cause & Solution
Water inlet problem. · Check for a clogged, kinked or frozen water inlet hose.
· Check water supply.
Drainage Problem. · Check for a clogged, kinked or frozen water drain hose.
Air gap or disposal is clogged. · Clean air gap or disposal.
Filters are clogged. · Clean filters.
Oversudsing caused by improper detergent, such as liquid dish soap. · Do not
use hand dishwashing liquids. Only use detergents which are designed for use
in
automatic dishwashers.
· A bE error can appear if dishes soiled with a lot of foamy food, such as
whipped cream, are
loaded in the appliance. To clear the error, turn the appliance off and start
a new cycle. · To remove detergent residue in the tub, pour approximately 4 oz
~ 8 oz (100 ml ~ 200 ml)
of milk into a shallow bowl, place it in the upper rack and then run the
appliance on the Auto cycle.
Failure to level dishwasher. · Make sure that the appliance is properly
leveled.
Water leakage · Turn off the water supply to the dishwasher and call an LG
Electronics Customer
Information Center at 1-800-243-0000
(U.S.A.) or 1-888-542-2623 (Canada). ·
The dishwasher makes an alert sound for 10 seconds, and runs the drain pump
intermittently. If power is turned off to the machine, the machine powers back
on automatically until the AE error is resolved.
Excessive Water supplied. · Please call an LG Electronics Customer Information
Center at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
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TROUBLESHOOTING 51
Problem
HE
tE
F3s
LE
F31
NE
P1, Pz, P3, P4, Ps, P6, P7 N:#, U:#, d:#, t#
(# is a number.)
LO, L1, Lz, L3, L4
CL
Possible Cause & Solution
Heater circuit failure. · Please call an LG Electronics Customer Information
Center at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
Water temperature sensor error · Please call an LG Electronics Customer
Information Center at 1-800-243-0000
(U.S.A.) 1-
888-542-2623 (Canada).
Heated air temperature sensor error · Please call an LG Electronics Customer
Information Center at 1-800-243-0000
(U.S.A.) 1-
888-542-2623 (Canada).
Wash motor error · Please call an LG Electronics Customer Information Center
at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
Heat air dry fan motor error · Please call an LG Electronics Customer
Information Center at 1-800-243-0000
(U.S.A.) 1-
888-542-2623 (Canada).
Vario motor error · Please call an LG Electronics Customer Information Center
at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
The Download Cycle is selected. · This is not an error code. This code
indicates the current Download Cycle.
Test mode is selected. · This is not an error code. This code is used when
testing the dishwasher. Power the unit off
and on and the code will disappear.
Rinse aid level setting mode is selected. · This is not an error code. This
code indicates the current rinse aid level. For more
information, refer to the Adding Cleaning Products section.
Control Lock is activated. · This is not an error code. This code indicates
that the control lock is activated. Press and
hold Night Dry and Delay Start simultaneously for three seconds.
Operation
Problem
Dishwasher will not operate.
Possible Cause & Solution Start button is not pressed. · Press the Start button. Door is not completely closed. · Make sure that the door is completely closed and latched. Power supply or power supply line is not connected. · Connect the power supply or power supply line properly. Fuse is blown or circuit breaker tripped. · Replace the fuse or reset the circuit breaker. Control Lock is activated. · Deactivate Control Lock.
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52 TROUBLESHOOTING
Problem
Possible Cause & Solution
Dishwasher operates too long.
Dishwasher is connected to cold water.
· Check the water supply connection or water heater setting. (Heating cold
water takes longer.)
Water remains in tub Drain hose is kinked or clogged.
after completion of cycle.
· Adjust hose or clear blockage.
Noise
Some level of noise is normal during operation. · Detergent cover opening. · Drain pump at the beginning of drain cycle.
The dishwasher is not level. · Adjust leveling feet.
Nozzle arm knocking against dishes. · Reposition the dishes.
Lights do not illuminate.
Power is not connected. · Connect power supply.
Spray arms do not rotate smoothly.
Holes of spray arms are blocked by food particles. · Clean the holes of spray arms.
Upper rack is crooked.
Rack is poorly adjusted. · See the Height Adjustable Upper Rack section.
Dishwasher continuously chimes when the door is opened, during or right after a cycle has completed.
This is a safety measure. Contact with escaping steam or the hot contents of
the dishwasher could result in injury.
· Close the door until the dishwasher and dishes have cooled down. The chiming
will stop if the door is closed or the interior temperature has cooled.
Door does not close completely. (For models with cutlery rack)
Cutlery rack is not properly loaded. · Push the door handle to close the door properly until it clicks.
Dishwasher chimes if panel is touched during operation.
Bumping into or touching the control panel during operation may result in a
disabled button sound. Only the Power, Start, Control Lock and Remote Start
buttons are enabled during operation to prevent cycle settings from being
changed inadvertently.
· Button sounds can be turned off by using Option Setting Mode. Refer to the
Using the Option Setting Mode topic.
· The end of cycle chime and safety alert sounds will still sound.
Dishwasher did not finish cycle.
Door was opened during cycle.
· If the door is opened during a cycle, the Start key must be pressed within 4
minutes or the machine turns off and all settings are lost.
Leaking in front of appliance
Dishwasher not leveled properly.
· Verify the appliance is level from side to side and from front to back. See
leveling instructions in the Installation section.
Wrong detergent used.
· If excessive sudsing is causing the leak, allow the foam to subside for 24
hours then clean the inside of the tub with milk.
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TROUBLESHOOTING 53
Performance
Problem
Possible Cause & Solution
Odor
The previous cycle was stopped before completion and residual water remains in
the dishwasher.
· Turn on the power, run the Cancel cycle option to remove the residual water,
then run the 1 Hour cycle using detergent but with the dishwasher empty.
There is food in the bottom of the appliance or in the filter.
· Clean the filter and the interior according to the Maintenance section of
the owner’s manual.
Unwashed dishes are left in the appliance for a long time.
· Run a cycle with one cup of white vinegar in a dishwasher safe glass or bowl
placed on the upper rack. (Vinegar is an acid, and with constant use it could
damage your appliance.)
After cleaning, the appliance smells like detergent. · This is normal.
Food soil remains on Improper cycle selection.
dishes.
· Select correct cycle based on soil level and type of dishware being washed.
Water temperature is too low. · Check water supply connection or water heater setting.
Dishwashing detergent was not used. · Use recommended detergent.
Low inlet water pressure. · Water pressure should be between 20 and 80 psi.
Water jet holes on spray arms blocked. · Clean the spray arms.
Improper loading of dishes. · Make sure dishes do not block spray arm rotation or interfere with detergent dispenser.
Filters are clogged. · Clean filters.
Cloudiness on glassware.
Combination of excessive detergent and hard water. · Use less detergent and use a rinse aid to minimize the problem.
Black or gray marks Aluminum items rubbing dishes during cycle.
on dishes.
· Reposition the dishes.
Yellow or brown film Coffee or tea stains.
on inside surfaces of dishwasher.
· Eliminate the stain by using a stain removal product.
Spots and filming on Low water temperature.
dishes.
· Water supply should be at least 120 °F for best wash performance.
Overloading. · Do not overload the dishwasher.
Improper loading. · See the Operation section.
Insufficient water pressure. · Water pressure should be between 20 and 80 psi.
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54 TROUBLESHOOTING
Problem
Possible Cause & Solution
Spots and filming on Insufficient detergent.
dishes.
· Add the recommended amount of detergent. See the Operation section.
Rinse aid dispenser is empty. · Refill rinse aid dispenser.
Hard water buildup in the tub.
· Remove all dishes, silverware and silverware holder from dishwasher. Only
racks should remain in tub. For best results, use citric acid powder (can be
found in canning sections of most grocery stores or online). Measure 3
tablespoons (40 g) of citric acid powder. Fill main wash compartment with
measured powder. If you cannot find citric acid powder, pour approximately one
cup (200 ml – 300 ml) of white vinegar into shallow bowl and place in upper
rack. Run Machine Clean (Download Cycle: P1) cycle. Do not use detergent.
Dishes don’t dry.
Rinse aid dispenser empty. · Check and refill the rinse aid dispenser if empty.
Wi-Fi
Problem
Trouble connecting appliance and smartphone to Wi-Fi network
Possible Cause & Solution
The password for the Wi-Fi network was entered incorrectly. · Delete your home
Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on. · Turn off the Mobile data on
your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly. · The wireless network
name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz. · Only a 2.4 GHz router frequency is
supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency,
check with your Internet service provider or the router manufacturer.
The appliance and the router are too far apart. · If the appliance is too far
from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or
purchase and install a Wi-Fi repeater.
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ENGLISH
LIMITED WARRANTY
LIMITED WARRANTY 55
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING
ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION,
CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Dishwasher (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG will, at its option, repair or replace the Product. This limited
warranty is valid only to the original retail purchaser of the Product (“You”)
and applies only when purchased lawfully and used within the United States
including U.S. Territories.
Warranty Period One (1) year from date of original retail purchase
Two (2) years from date of original retail purchase
Ten (10) years from date of original retail purchase
Scope of Warranty
HOW SERVICE IS HANDLED
Labor / Parts
LG will also provide, free of charge, all labor and on-site service to replace the defective part.
Main control board/ Racks / Stainless Steel Door Liner / Tub
Main control board, dishwasher racks, stainless steel door liner, tub. Customer will be responsible for any labor or inhome service to replace defective parts.
Direct Drive Motor
Direct Drive motor. Customer will be responsible for any labor or in-home service to replace defective parts.
Main control board is located on the bottom right of the dishwasher when
viewed from the front.
· Replacement Products and parts are warranted for the remaining portion of
the original warranty period or ninety (90) days, whichever is greater.
· Replacement Products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured.
· Replaced Product or part(s) will be the property of LG.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO
CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE,
IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT,
LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE
PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE.
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56 LIMITED WARRANTY
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to deliver, pick up, or install, educate how to operate,
correct wiring, or correct unauthorized repairs.
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service.
· Damage or failure of the Product caused by leaky or broken water pipes,
frozen water pipes, restricted drain lines, inadequate or interrupted water
supply or inadequate supply of air.
· Damage or failure of the Product resulting from operating the Product in a
corrosive atmosphere or contrary to the Product owner’s manual.
· Damage or failure of the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, acts of nature, or any other causes beyond the
control of LG.
· Damage or failure of the Product caused by unauthorized modification or
alteration, or if the Product is used for other than the intended purpose, or
any water leakage where the Product was not properly installed.
· Damage or failure of the Product caused by incorrect electrical current,
voltage, or plumbing codes. · Damage or failure of the Product caused by
transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product,
unless such damage is reported within one (1) week of delivery. · Damage or
failure of the Product resulting from misuse, abuse, improper installation,
repair, or maintenance. Improper repair includes the use of parts not
authorized by LG. Improper installation or maintenance includes installation
or maintenance contrary to the Product owner’s manual. · Damage or failure of
the Product caused by the use of parts, components, accessories, consumable
cleaning products, or any other products or services that were not authorized
by LG. · Damage or missing items to any display or open box Product. ·
Refurbished Product or any Product sold “As Is”, “Where Is”, “With all
Faults”, or similar disclaimer. · Products with original serial numbers that
have been removed, altered, or cannot be readily determined. · Increases in
utility costs and additional utility expenses. · Any noises associated with
normal operation. · Products used for other than normal and proper household
use (e.g., commercial or industrial use) or contrary to the Product owner’s
manual. · Costs associated with removal and reinstallation of the Product for
repairs, or the removal and reinstallation of the Product if it is installed
in an inaccessible location or not installed in accordance with the Product
Owner’s manual. · Accessories, removable components, or consumable parts (e.g.
Shelves, door bins, drawers, water/air filters, racks, light bulbs, batteries,
etc., as applicable), except for internal/functional parts covered under this
limited warranty. The cost of repair or replacement under these excluded
circumstances shall be borne by You. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL
INFORMATION Call 1-800-243-0000 and
select the appropriate option from the menu. Or visit our website at
http://www.lg.com Or by mail: LG Electronics Customer Service P.O. Box
240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION
MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this
section, references to “LG” mean LG Electronics U.S.A., Inc., its parents,
subsidiaries and affiliates, and each of their officers, directors, employees,
agents, beneficiaries,
ENGLISH
us_main.book.book Page 57 Wednesday, June 29, 2022 8:57 AM
LIMITED WARRANTY 57
predecessors in interest, successors, assigns and suppliers; references to
“dispute” or “claim” shall include any dispute, claim or controversy of any
kind whatsoever (whether based in contract, tort, statute, regulation,
ordinance, fraud, misrepresentation or any other legal or equitable theory)
arising out of or relating in any way to the sale, condition or performance of
the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs,
NJ 07632. You and LG agree to engage in good faith discussions in an attempt
to amicably resolve your claim. The notice must provide your name, address,
and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and
LG are unable to resolve the dispute within 30 days, either party may proceed
to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after sending written notice to
LG, you and LG agree to resolve any claims between us only by binding
arbitration on an individual basis, unless you opt out as provided below. Any
dispute between you and LG shall not be combined or consolidated with a
dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, any dispute between you and
LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an
individual action in small claims court, but that small claims court action
may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (“AAA”) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at
www.adr.org/consumer. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the
AAA in the manner described in the AAA Rules. You must also send a copy of
your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-
Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on the
arbitrator’s award in any court of competent jurisdiction. All issues are for
the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the
dispute are for the court to decide. The arbitrator is bound by the terms of
this provision.
Governing Law. The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that such
law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA
Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are
reasonable, by considering factors including, but not limited to, the purchase
amount and claim amount. Notwithstanding the foregoing, if applicable law
allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds
either the substance of your claim or the relief sought in the demand is
frivolous or brought for an improper purpose (as measured by the standards set
forth in Federal Rule of Civil Procedure 11(b)), then the payment of all
arbitration fees will be governed by the AAA Rules. In such a situation, you
agree to reimburse LG for all monies previously disbursed by it that are
otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and
expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely on the basis of (1) documents submitted
to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person
hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person
arbitration hearings will be held at a location within the federal judicial
district in which you reside unless we both agree to another location or we
agree to a telephonic arbitration.
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58 LIMITED WARRANTY
Opt Out. You may opt out of this dispute resolution procedure. If you opt out,
neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product
by either: (i) sending an e-mail to optout@lge.com, with the subject line:
“Arbitration Opt Out” or (ii) calling 1800-980-2973. You must include in the
opt out e-mail or provide by telephone: (a) your name and address; (b) the
date on which the product was purchased; (c) the product model name or model
number; and (d) the serial number (the serial number can be found (i) on the
product; or (ii) online by accessing https://www.lg.com/us/support/repair-
service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice
will be effective to opt out of this dispute resolution procedure. Opting out
of this dispute resolution procedure will not affect the coverage of the
Limited Warranty in any way, and you will continue to enjoy the full benefits
of the Limited Warranty. If you keep this product and do not opt out, then you
accept all terms and conditions of the arbitration provision described above.
us_main.book.book Page 59 Wednesday, June 29, 2022 8:57 AM
ENGLISH
LIMITED WARRANTY 59
CANADA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF
IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT,
OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS
ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Dishwasher (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair,
replace or pro rate the Product upon receipt of proof of the original retail
purchase. This limited warranty is valid only to the original retail purchaser
of the Product and applies only to a Product distributed, purchased from an
authorized retailer and used within Canada, as determined at the sole
discretion of LGECI.
WARRANTY PERIOD: (Note: If the original date of purchase can not be verified, the warranty will begin sixty (60) days from the date of manufacture.)
Dishwasher
Extended Component Warranty (Parts Only) (Consumer will be charged for Labor after One (1) year from the date of purchase.)
One (1) year from the date of original retail purchase
Two (2) years from the date of original retail purchase
Ten (10) years from the date of original retail purchase
Labor / Parts (internal/functional parts only)
Main control board, Rack, Stainless Steel Door Liner, Tub
DD Motor
Main control board is located on the right bottom of the Dishwasher when
viewed from the front.
· Replacement products and parts are warranted for the remaining portion of
the original warranty period or ninety (90) days, whichever is greater.
· Replacement products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured, all at the sole discretion of LGECI.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this Limited Warranty.
LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE.
EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL
OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS
SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR
ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH
THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW,
IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES
SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS
OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE,
WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH,
FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S
TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR
THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other
rights that vary from province to province depending on applicable provincial
laws. Any term of this Limited Warranty that negates or varies any implied
condition or warranty under provincial law is severable where it conflicts
with such provincial law without affecting the remainder of this warranty’s
terms.
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60 LIMITED WARRANTY
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to i) deliver, pick up, or install or; educate on how to
operate the Product; ii) correct wiring or plumbing; or iii) correct
unauthorized repairs or installations of the Product;
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service;
· Damage or failure caused by leaky or broken water pipes, frozen water pipes,
restricted drain lines, inadequate or interrupted water supply or inadequate
supply of air;
· Damage or failure resulting from operating the Product in a corrosive
atmosphere or contrary to the instructions outlined in the Product’s owner’s
manual;
· Damage or failure to the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, acts of God, or any other causes beyond the
control of LGECI or the manufacturer;
· Damage or failure resulting from misuse, abuse, improper installation,
repair, or maintenance of the Product. Improper repair includes use of parts
not authorized or specified by LGECI. Improper installation or maintenance
includes installation or maintenance contrary to the Product’s owner’s
manual;.
· Damage or failure caused by unauthorized modification or alteration of the
Product, or if used for other than the intended household purpose/use of the
Product, or damage or failure resulting from any water leakage due to improper
installation of the Product;
· Damage or failure caused by incorrect electrical current, voltage or
plumbing codes;
· Damage or failure caused by use that is other than normal household use,
including, without limitation, commercial or industrial use, including use in
commercial offices or recreational facilities, or as otherwise outlined in the
Product’s owner’s manual;
· Damage or failure caused by the use of any accessories, components or
cleaning products, including, without limitation, water filters, that are not
approved/authorized by LGECI;
· Damage or failure caused by transportation and handling, including
scratches, dents, chips and/or other damage to the finish of the Product,
unless such damage results from defects in materials or workmanship and is
reported to LGECI within one (1) week of delivery of the Products;
· Damage or missing items to any display, open box, refurbished or discounted
Product;
· Refurbished Product or any Product sold “As Is”, “Where Is”, “With all
Faults”, or any similar disclaimer;
· Products with original serial numbers that have been removed, altered or
cannot be readily determined at the discretion of LGECI;
· Increases in utility costs and additional utility expenses in any way
associated with the Product;
· Any noises associated with normal operation of the Product;
· Replacement of any part that was not originally included with the Product;
· Replacement of light bulbs, filters, fuses or any other consumable parts;
· Costs associated with removal and/or reinstallation of the Product for
repairs; and
· Shelves, door bins, drawers, handle and accessories to the Product, except
for internal/functional parts covered under this Limited Warranty.
· Coverage for “in Home” repairs, for products in-warranty, will be provided
if the Product is within a 150 km radius from the nearest authorized service
center (ASC), as determined by LG Canada. If your Product is located outside a
150 km radius from a ASC, as determined by LG Canada, it will be your
responsibility to bring the Product, at your sole expense, to the ASC for in-
warranty repair.
All costs and expenses associated with the above excluded circumstances,
listed under the heading, This Limited Warranty Does Not Cover, shall be borne
by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT
OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M.,
365 days a year) and select the appropriate option from the menu, or visit our
website at http://www.lg.com
ENGLISH
us_main.book.book Page 61 Wednesday, June 29, 2022 8:57 AM
LIMITED WARRANTY 61
PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF
OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE
RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF
GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH
IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR
PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each
of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or
this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LGECI Legal Team at 20
Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”).
You and LG agree to engage in good faith discussions in an attempt to amicably
resolve your claim. The notice must provide your name, address, and telephone
number; identify the product that is the subject of the claim; and describe
the nature of the claim and the relief being sought. If you and LG are unable
to resolve the dispute within 30 days of LG’s receipt of the Notice of
Dispute, the dispute shall be resolved by binding arbitration in accordance
with the procedure set out herein. You and LG both agree that, during the
arbitration proceeding, the terms (including any amount) of any settlement
offer made by either you or LG will not be disclosed to the arbitrator until
the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after LG’s receipt of the Notice
of Dispute, you and LG agree to resolve any claims between you and LG only by
binding arbitration on an individual basis, unless you opt out as provided
below, or you reside in a jurisdiction that prevents full application of this
clause in the circumstances of the claims at issue (in which case if you are a
consumer, this clause will only apply if you expressly agree to the
arbitration). To the extent permitted by applicable law, any dispute between
you and LG shall not be combined or consolidated with a dispute involving any
other person’s or entity’s product or claim. More specifically, without
limitation of the foregoing, except to the extent such a prohibition is not
permitted at law, any dispute between you and LG shall not under any
circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims
court, but that small claims court action may not be brought on a class or
representative basis except to the extent this prohibition is not permitted at
law in your province or territory of jurisdiction as it relates to the claims
at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
private and confidential, and conducted on a simplified and expedited basis
before a single arbitrator chosen by the parties under the provincial or
territorial commercial arbitration law and rules of the province or territory
of your residence. You must also send a copy of your written demand to LG at
LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco
Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by
your applicable provincial or territorial commercial arbitration legislation.
Judgment may be entered on the arbitrator’s award in any court of competent
jurisdiction. All issues are for the arbitrator to decide, except that, issues
relating to the scope and enforceability of the arbitration provision and to
the arbitrability of the dispute are for the court to decide. The arbitrator
is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall
govern this Limited Warranty and any disputes between you and LG except to the
extent that such law is preempted by or inconsistent with applicable federal
or provincial/territorial law. Should arbitration not be permitted for any
claim, action, dispute or controversy between you and LG, you and LG attorn to
the exclusive jurisdiction of the courts of the province or territory of your
purchase for the resolution of the claim, action, dispute or controversy
between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees unless you seek more than $25,000 in damages, in which
case the payment of these fees will be governed by the applicable arbitration
rules. Except as otherwise provided for herein, LG will pay all filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the applicable arbitration rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’ fees and expenses as
long as they are reasonable, by
us_main.book.book Page 62 Wednesday, June 29, 2022 8:57 AM
62 LIMITED WARRANTY
considering factors including, but not limited to, the purchase amount and
claim amount. Notwithstanding the foregoing, if applicable law allows for an
award of reasonable attorneys’ fees and expenses, an arbitrator can award them
to the same extent that a court would. If the arbitrator finds either the
substance of your claim or the relief sought in the demand is frivolous or
brought for an improper purpose (as measured by the applicable laws), then the
payment of all arbitration fees will be governed by the applicable arbitration
rules. In such a situation, you agree to reimburse LG for all monies
previously disbursed by it that are otherwise your obligation to pay under the
applicable arbitration rules. Except as otherwise provided for, LG waives any
rights it may have to seek attorneys’ fees and expenses from you if LG
prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely (1) on the basis of documents submitted
to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person
hearing as established by the applicable arbitration rules. If your claim
exceeds $25,000, the right to a hearing will be determined by the applicable
arbitration rules. Any inperson arbitration hearings will be held at the near
References
- LG Electronics & Home Appliances | Shop Now | LG USA
- LG Electronics & Home Appliances | Shop Now | LG USA
- Consumer & Home Electronics from LG | LG CA
- Request Product Repair Service | LG USA Support
- LG Open Source
- lg.com/us/support/video-tutorials/lg-
Read User Manual Online (PDF format)
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