LG 49UH5N-E UHD Signage Display Owner’s Manual

LG 49UH5N-E UHD Signage Display

Product Specifications

• Model Numbers : 43UH5N-E, 49UH5N-E, 55UH5N-E, 65UH5N-E
• Product Type : Digital Signage (Monitor Signage)
• Intended Use : Not for household use

Product Usage Instructions

Section 1: Basic

Before using the product, please visit https://partner.lge.com to download the latest SuperSign software and manual.

Checking the Accessories

The product comes with the following accessories:

• Cable Management x 2 (quantity may vary depending on the country)

Learning the Buttons

The buttons on the product can be used for various functions:

• Power On (Press): Turns the monitor on
• Quick Menu (Press 1): Accesses the quick menu
• Menu Selection (Press 2): Selects options in the menu
• Power Off (Press and Hold): Turns the monitor off
• Volume Control : Adjusts the volume
• Menu Control : Navigates through the menu options

Section 2: Getting Ready

Connecting the IR Sensors

To use the remote control with the product, connect the IR sensor cable as follows:

• For Horizontal Use (Default Mount): Connect the cable to the back of the product
• For Vertical Use : Rotate the IR sensor and connect the cable to the front or back of the product

Kensington Lock Device

Some models of the product come with a Kensington lock device connector on the back. To secure the monitor, follow these steps:

1. Refer to the user manual provided with the locking device for installation instructions
2. Connect the Kensington security system cable between the monitor and a table

Section 3: Checking Before Installation

Installation Orientation

When installing the monitor vertically, rotate it 90 degrees anti-clockwise while facing the front of the screen.

Installation Location

When installing the product, consider the following:

• Indoor Installation: Avoid direct sunlight on the front panel to prevent product damage
• Wall Installation: Follow the installation guide provided to ensure proper installation
• Recessed Wall Installation: Leave a gap of at least 0 mm between the product and the wall

FAQ

Q: Can I use this product for household purposes?

A : No, this product is not intended for household use.

Q: Where can I download the latest software and manual for this product?

A : Visit https://partner.lge.com to download the latest SuperSign software and manual.

Please read the user manual before using this product to ensure safe and convenient use.

43UH5N-E 49UH5N-E 55UH5N-E 65UH5N-E

This product is not intended for household use.

BASIC

NOTE

• The accessories provided with your product may vary depending on the model or region.
• Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions.
• SuperSign Software & Manual
• Visit https://partner.lge.com to download the latest SuperSign software and manual.

Checking the Accessories

Depending on country

Learning the Buttons

The illustrations may differ depending on the model.

Power On (Press)
Quick Menu (Press 1)
Menu Selection (Press 2)

Power Off 3 (Press and Hold)
Volume Control

Menu Control 2 Menu Control 2

1. When the monitor is turned on, press the button one time.
2. You can use the function when you control menu.
3. All running apps will close.

Quick Menu

Turns the power off.

Accesses the main menu.
Changes the input source.
Close the quick menu.

GETTING READY

Connecting the IR Sensors Connecting the cable to the product allows it to receive signals from the remote control. Rotate the IR sensor according to horizontal or vertical use.

• The illustrations may differ depending on the model.

You can hide the IR sensor.

Kensington Lock Device

(This feature applies only to some models.) The Kensington lock device connector is located on the back of the monitor. For more information on installation and use, refer to the user manual provided with the locking device. Connect the Kensington security system cable between the monitor and a table.

NOTE

• The Kensington lock device is an optional specification.
• This is a general illustration of installation and may look different from the product held by the customer

CHECKING BEFORE INSTALLATION

We are not responsible for product damage caused by failure to follow the guide.

Installation Orientation

Using Vertically

When installing vertically, rotate the monitor 90 degrees anti-clockwise while facing the front of the screen.

Tilt Angle

Ceiling, Floor Orientation

Installation Location

We are not responsible for product damage caused by failure to follow the guide.

Indoor

Installing on a Wall

A : 0 mm or more

• The warranty will not cover any damage caused by using the product in direct sunlight on the front panel.

Installing on a Recessed Wall

• A : 0 mm or more
• B : 50 mm or more
• C : 70 mm or more
• warranty will not cover any damage caused by using the product in direct sunlight on the front panel.

Outdoor

Outdoor Enclosed

Wall Mount Holder

To install the monitor on a wall, attach a wall mount holder (optional) to the back of the monitor. Take caution, and ensure that the wall mount holder (optional) is securely fixed to the monitor and to the wall. The VESA dimensions of the wall mount by model are as follows.

Model| VESA Dimensions (A x B) (mm)| Standard Dimensions| Length (Maximum) (mm)| Quantity
---|---|---|---|---
43UH5N-E| 200 x 200| M6| 14| 4
49UH5N-E| 300 x 300| M6| 14| 4
55UH5N-E| 300 x 300| M6| 14| 4
65UH5N-E| 300 x 300| M6| 14| 4

CAUTION

• Disconnect the power cord first, and then move or install the monitor. Otherwise, it may result in electric shock.
• If the monitor is installed on a ceiling or inclined wall, it may fall and result in injury.
• Damage to the monitor by tightening the screws too tightly may void your warranty.
• Use screws and wall mount plates conforming to VESA standards. Breakage or personal injury due to use or misuse of inappropriate components is not covered by the warranty of this product.

NOTE

• Using screws longer than the indicated depth may damage the inside of the product. Be sure to use the proper length.
• For more information on installation, please refer to the user manual for the wall mount.

PRECAUTIONS FOR USE

Dust

The warranty will not cover any damage caused by using the product in an excessively dusty environment.

Afterimage

• After-image appears when the product is turned off.
• Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screensaver function.

Switching from a screen with high differences in luminance (black and white or grey) to a darker screen may cause an afterimage. This is normal due to the display characteristics of this product.

When the LCD screen is in a still pattern for extended periods of use, a slight voltage difference may occur between the electrodes that operate the liquid crystal (LC). The voltage difference between the electrodes increases over time and tends to keep the liquid crystal aligned in one direction. At this time, the previous image remains, which is called an afterimage.

• Afterimages do not occur when continuously changing images are used but take place when a certain screen is fixed for a long time. The following are operational recommendations for reducing the occurrence of afterimages when using a fixed screen. The maximum recommended time for switching the screen is 12 hours. Shorter cycles are better for preventing afterimages.

Recommended Usage Condition

1. Change the background colour and text colour at equal intervals.
   • Afterimages occur less when the colours to be changed are complementary to one another.
2. Switch the screen at equal time intervals.
   • Take caution, and ensure that text or images from before the screen change are not left in the same location after the screen change.

PRODUCT SPECIFICATIONS

__

I nput/Output Ports

|

---|---

Resolution

| Recommended Resolution|

HDMI1,2,3 / DisplayPort: 3840 x 2160 @ 60 Hz

Max Resolution
Embedded battery| Applied

Environmental Conditions

| Operating Temperature Operating Humidity| 0 °C to 40 °C

10 % to 80 % (Condition for preventing condensation)

Storage Temperature Storage Humidity| -20 °C to 60°C

5 % to 85 % (Condition for preventing condensation)

• Product box packaging storage conditions

Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.

NOTE

• Video Daisy Chain can be configured through and input resolution can support up to 3840 x 2160 at 30 Hz, and it cannot be above 30 Hz. (UH5N-E model only)

43UH5N-E

Power Voltage| 100-240 V~ 50/60 Hz 1.2 A| ****

NGLISH

---|---|---

Power Consumption

| On Mode| 80 W (Typ.)
Sleep Mode / Standby Mode| ≤ 0.5 W
Size (Width x Height x Depth) (mm)

/ Weight (kg)

| ****

963 mm x 556.2 mm x 29.7 mm / 11.1 kg

49UH5N-E

Power Consumption

| On Mode| 90 W (Typ.)
Sleep Mode / Standby Mode| ≤ 0.5 W
Size (Width x Height x Depth) (mm)

/ Weight (kg)

| ****

1095.6 mm x 630.8 mm x 29.7 mm / 13.6 kg

55UH5N-E

Power Consumption

| On Mode| 110 W (Typ.)
Sleep Mode / Standby Mode| ≤ 0.5 W
Size (Width x Height x Depth) (mm)

/ Weight (kg)

| ****

1231.4 mm x 707.2 mm x 29.7 mm / 16.1 kg

65UH5N-E

Power Consumption

| On Mode| 145 W (Typ.)
Sleep Mode / Standby Mode| ≤ 0.5 W
Size (Width x Height x Depth) (mm)

/ Weight (kg)

| ****

1450.3 mm x 830.3 mm x 29.7 mm / 24.2 kg

HDMI / DisplayPort (PC Mode)

Resolution| Horizontal frequency (kHz)| Vertical frequency (Hz)| Remark
---|---|---|---
800 x 600| 37.879| 60.317|
1024 x 768| 48.363| 60|
1280 x 720| 44.772| 59.855|
1280 x 1024| 63.981| 60.02|
1680 x 1050| 65.29| 59.954|
1920 x 1080| 67.5| 60|
3840 x 2160| 67.5| 30| HDMI1/2/3, DisplayPort
3840 x 2160| 135| 60| HDMI1/2/3, DisplayPort

HDMI / DisplayPort (DTV Mode)

Resolution| Horizontal frequency (kHz)| Vertical frequency (Hz)| Remark
---|---|---|---
480/60p| 31.5| 60|
576/50p| 31.25| 50|
720/50p| 37.5| 50|
720/60p| 45| 60|
1080/50i| 28.1| 50|
1080/60i| 33.75| 60|
1080/50p| 56.25| 50|
1080/60p| 67.432| 59.94|
1080/60p| 67.5| 60|
2160/30p| 67.5| 30| HDMI1/2/3, DisplayPort
2160/50p| 112.5| 50| HDMI1/2/3, DisplayPort
2160/60p| 135| 60| HDMI1/2/3, DisplayPort

HDMI3: UH5N-E model only.

NOTE

• Horizontal frequency : The horizontal interval is the time taken to display one horizontal line. When 1 is divided by the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal frequency. The unit is kHz.
• Vertical frequency : The product display functions by the screen image changing dozens of times every second like a fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz.

Wireless module (LGSBWAC95) Specifications

Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency range (MHz)| Output power (Max.) (dBm)
2400 to 2483.5

5150 to 5725

5725 to 5850

| 19

18

13.5

Bluetooth
Frequency range (MHz)| Output power (Max.) (dBm)
2400 to 2483.5| 9
•     As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.

•     For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

Only Nigeria

Connection and use of this communication equipment is permitted by the Nigerian Communications Commission.

Only Hong Kong

Wireless module (LGSBWAC95) Specifications

Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency range (MHz)| Output power (Max.) (dBm)
2400 to 2483.5

5150 to 5725

5725 to 5850

| 19

18

13.5

Bluetooth
Frequency range (MHz)| Output power (Max.) (dBm)
2400 to 2483.5| 9
•    As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.

•    For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

Only Vietnam

Wireless module (LGSBWAC95) Specifications|

ENGLISH

---|---
Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency range (MHz)| Output power (Max.) (dBm)
2400 to 2483.5

5150 to 5725

5725 to 5850

| 17.5

17.5

13.5

Bluetooth
Frequency range (MHz)| Output power (Max.) (dBm)
2400 to 2483.5| 9
•    As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.

•    For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

Only Philippines

Wireless module (LGSBWAC95) Specifications

Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency range (MHz)| Output power (Max.) (dBm)
2400 to 2483.5

5150 to 5725

5725 to 5850

| 18.5

18

18

Bluetooth
Frequency range (MHz)| Output power (Max.) (dBm)
2400 to 2483.5| 9
•    As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.

•    For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

•    FCC ID: BEJLGSBWAC95 / IC: 2703H-LGSBWAC95

LICENCE

Supported licenses may differ by model. For more information of the licenses, visit www.lg.com.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress, and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.

This product qualifies for ENERGY STAR®.
Changing the factory default configuration and settings or enabling certain optional features and functionalities may increase energy consumption beyond the limits required for ENERGY STAR® certification. Refer to ENERGYSTAR.gov for more information on the ENERGY STAR® program.

The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service.

MODEL

SERIAL NO.

Temporary noise is normal when powering ON or OFF this device.

References

• Homepage | ENERGY STAR
• LG Electronics & Home Appliances | Shop Now | LG USA
• LG B2B Partner Portal

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