LG UltraGear 27GR83Q-B LED Monitor Owner’s Manual

June 16, 2024
LG

UltraGear 27GR83Q-B LED Monitor

Product Information

Specifications

  • Model: 27GR83Q
  • Screen Type: LCD with LED backlights
  • Website: www.lg.com
  • Copyright: 2023 LG Electronics Inc. All Rights Reserved.

Assembling and Preparing

CAUTION: Please follow the instructions
carefully while assembling the product to avoid any damage.

NOTE: Retain this manual for future
reference.

Supported Drivers and Software

Visit the LGE website (www.lg.com) to
download and install the latest version of drivers and
software.

  • Monitor Driver: Installation Priority –
    Recommended

  • LG Calibration Studio (only 27GR83Q):
    Optional

Product and Button Description

The monitor features a joystick button for easy control of its
functions. You can press the joystick button or move it
left/right/up/down with your finger.

How to Use the Joystick Button

Power on: Press the joystick button once to
turn on the monitor.

Power off: Press and hold the joystick button
once to turn off the monitor.

Volume control: Move the joystick button
left/right to control the volume.

Moving and Lifting the Monitor

When moving or lifting the monitor, hold the edges of the
monitor frame to avoid touching the screen.

Installing on a Table

To install the monitor on a table:

  1. Place the monitor on a stable and flat surface.
  2. Adjust the stand height to your desired position.
  3. Adjust the angle of the monitor for optimal viewing.

Using the Kensington Lock

You can use a Kensington lock to secure the monitor and prevent
theft. Follow the instructions provided with the Kensington lock
for installation.

Installing the Wall Mount Plate

If you prefer to mount the monitor on a wall, you can install a
wall mount plate. Follow the instructions provided with the wall
mount plate for installation.

Installing on the Wall

If you choose to install the monitor directly on the wall,
follow the instructions provided with the monitor for proper
installation.

Using the Monitor

Connecting to a PC

To connect the monitor to a PC:

  1. Use an HDMI cable to connect the HDMI port on the monitor to
    the HDMI port on your PC.

  2. Alternatively, use a DisplayPort cable to connect the
    DisplayPort on the monitor to the DisplayPort on your PC.

Connecting AV Devices

To connect AV devices to the monitor:

  1. Use an HDMI cable to connect the HDMI port on the monitor to
    the HDMI port on your AV device.

Connecting Peripherals

To connect peripherals to the monitor:

  1. Use the USB ports on the monitor to connect USB devices.

Connecting Headphones

You can connect headphones to the monitor using the headphone
jack.

User Settings

Activating the Main Menu

To access the main menu:

  1. Press the joystick button to activate the main menu.

Main Menu Features

The main menu allows you to access various settings and features
of the monitor, including:

  • Brightness
  • Contrast
  • Color settings
  • Picture mode
  • Aspect ratio
  • And more

User Settings

The user settings menu allows you to customize and fine-tune
various settings of the monitor according to your preferences.

Troubleshooting

If you encounter any issues with the monitor, refer to the
troubleshooting section of the manual for solutions.

FAQs

Q: Where can I download the latest drivers and software?

A: You can download the latest drivers and software from the LGE
website (www.lg.com).

Q: Can I mount the monitor on a wall?

A: Yes, you can install a wall mount plate and mount the monitor
on a wall. Follow the instructions provided with the wall mount
plate for proper installation.

Q: How do I adjust the volume?

A: Move the joystick button left/right to control the
volume.

Owner’s Manual

(LED Monitor*)

  • LG LED Monitor applies LCD screen with LED backlights. Please read this manual carefully before operating your set and retain it for future reference.

27GR83Q 27GR82Q

www.lg.com Copyright 2023 LG Electronics Inc. All Rights Reserved.

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TABLE OF CONTENTS

ENGLISH

LICENSE …………………………………3
OPEN SOURCE SOFTWARE NOTICE INFORMATION …………..4
ASSEMBLING AND PREPARING 4
– Supported Drivers and Software …………………….5 – Product and Button Description………………………5
How to Use the Joystick Button – Moving and Lifting the Monitor……………………….6
Installing on a Table Adjusting the Stand Height Adjusting the Angle Pivot Feature Using the Kensington Lock Installing the Wall Mount Plate Installing on the Wall

USING THE MONITOR………….. 15
– Connecting to a PC……………………………………………15 HDMI Connection DisplayPort Connection
– Connecting AV Devices…………………………………….16 HDMI Connection
– Connecting Peripherals…………………………………….17 USB Device connection Connecting Headphones
USER SETTINGS ………………….. 18
– Activating the Main Menu ………………………………18 Main Menu Features
– User Settings ………………………………………………………20 Menu Settings
TROUBLESHOOTING……………. 32
PRODUCT SPECIFICATION …… 36
– Factory Support Mode……………………………………..38 – HDMI Timing (Video)…………………………………………42 – Power LED……………………………………………………………43

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3
LICENSE
Each model has different licenses. Visit www.lg.com for more information on the license. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
The SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc.

VESA, VESA logo, DisplayPort compliance logo and DisplayPort compliance logo for dual-mode source devices are all registered trademarks of the Video Electronics Standards Association.

(only 27GR83Q)

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together, Headphone:X, and the DTS Headphone:X logo are registered trademarks and/or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

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OPEN SOURCE SOFTWARE NOTICE INFORMATION
To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://opensource.lge.com. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.
ASSEMBLING AND PREPARING
CAUTION
· Always use genuine LG components to ensure safety and product performance. · The product warranty will not cover damage or injury caused by the use of
unauthorised components. · It is recommended that use the supplied components. · If you use generic cables not certified by LG, the screen may not display or there
may be image noises. · Illustrations in this document represent typical procedures, so they may look
different from the actual product. · Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when
assembling the product. (Doing so may damage the product.)

· Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
· Do not carry the monitor upside down by just holding the base. This may cause the monitor to fall off the stand and could result in personal injury.
· When lifting or moving the monitor, do not touch the monitor screen. The force applied to the monitor screen may cause damage to it.
· For wave pattern on appearance, unlike the general method of coating, it’s applied to added glittering material in raw material. With no peeled-off appearance, it has good durability. Please use it with confidence because there is no problem in using the product at all.
NOTE
· The components may look different from those illustrated here. · Without prior notice, all product information and specifications contained in this
manual are subject to change to improve the performance of the product. · To purchase optional accessories, visit an electronics store or an online shopping
site, or contact the retailer from where you purchased the product. · The power cord provided may differ depending upon the region.

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5

Supported Drivers and Software

You can download and install the latest version from the LGE website (www.lg.com).

Drivers and Software Monitor Driver

Installation Priority Recommended Recommended

LG Calibration Studio (only 27GR83Q)

Optional

Product and Button Description

Joystick Button

6

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How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick button or moving it left/right/up/down with your finger.
Basic Functions

Power on

Press the joystick button once with your finger to turn on the monitor.

Power off

Press and hold the joystick button once with your finger to turn off the monitor.

/

Volume control

You can control the volume by moving the joystick button left/ right.

Controls You can control the screen’s

/ screen

brightness by moving the joystick

brightness button up/down.

Moving and Lifting the Monitor
When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation, regardless of its shape or size.
· Place the monitor in the original box or packing material before attempting to move it.
· Before moving or lifting the monitor, disconnect the power cord and all other cables.
· Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself. · When holding the monitor, the screen should face away from you to prevent it
from being scratched. · When transporting the monitor, do not expose the monitor to shock or excessive
vibration. · When moving the monitor, keep it upright and never turn the monitor on its side or
tilt it sideways.

CAUTION
· Avoid touching the monitor screen as much as possible. – This may result in damage to the screen or some of the pixels used to create images.
· If you use the monitor panel without the stand base, its joystick button may cause the monitor to become unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick button to malfunction.

7
Installing on a Table
· Lift the monitor and place it on the table in an upright position. Place the monitor at least 100 mm away from the wall to ensure sufficient ventilation.

100 mm 100 mm

100 mm 100 mm

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CAUTION
· Unplug the power cord before moving or installing the monitor. There is risk of electric shock.
· Make sure to use the power cord that is provided in the product package and connect it to a grounded power outlet.
· If you need another power cord, please contact your local dealer or the nearest retail store.

Adjusting the Stand Height 1 Place the monitor mounted on the stand base in an upright position. 2 Handle the monitor with both hands for safety.
Max. 110.0 mm

WARNING
· When adjusting the screen height, do not place your hand on the stand body to avoid injury to your fingers.

Adjusting the Angle
1 Place the monitor mounted on the stand base in an upright position. 2 Adjust the angle of the screen. The angle of the screen can be adjusted forward or backward from -5° to 15° for a comfortable viewing experience.
WARNING
· To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor’s frame as illustrated below.

9
· Be careful not to touch or press the screen area when adjusting the angle of the monitor.

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Pivot Feature
The pivot feature allows the monitor to rotate 90° clockwise.

1 Raise the monitor to the maximum height.

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Head

Stand

2 Adjust the angle of the monitor in the direction of the arrow as shown in the figure.

WARNING
· To avoid scratching the stand base, make sure that when rotating the monitor using the pivot feature, the stand does not make contact with the monitor.
· When using the Pivot function, do not rotate the monitor too fast or with excessive force. – The head may come in contact with the stand and scratch the base. – Be careful as you may injure your finger by jamming it between the head and the stand.

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3 Rotate the monitor clockwise as shown in the figure. 4 Complete the installation by rotating the monitor 90° as shown below.

11
Using the Kensington Lock
The connector for the Kensington security system is located at the bottom of the monitor. For more information on installation and usage, refer to the Kensington lock owner’s manual or visit the website at http://www.kensington.com. Connect the monitor to a table using the Kensington security system cable.

WARNING
· Be careful as you may injure your finger by jamming it between the head and the desk.
NOTE
· Auto Pivot feature of the display is not supported. · The screen can be rotated easily using the screen pivot shortcut key provided
with your Windows operating system. Note that some Windows versions and some graphics card drivers may use different settings for the screen pivot key or may not support the pivot key at all.

NOTE
· The Kensington security system is optional. You can obtain optional accessories from most electronics stores.

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Installing the Wall Mount Plate
This monitor meets the specifications for the wall mount plate or other compatible devices. 1 Place the screen face down. To protect the monitor panel (screen), cover the
surface with a soft cloth or the monitor protection pad included in the product package. 2 Remove the four screws tightened on the back of the monitor. 3 Place the wall mount plate onto the monitor and align it with the screw holes. 4 Tighten the four screws using a screwdriver to fix the plate to the monitor.
NOTE
· The wall mount plate is sold separately. · For more information on installation, refer to the wall mount plate’s installation
guide. · Be careful not to apply too much force while mounting the wall mount plate as it
may cause damage to the screen.

Installing on the Wall
Install the monitor at least 100 mm away from the wall and leave about 100 mm of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail store. Alternatively, please refer to the manual for how to install and set up a tilting wall mounting bracket.

100 mm

100 mm 100 mm 100 mm
100 mm

To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor.
Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.
1 If you use screws longer than the standard length, it may damage the inside of the product.
2 A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents relating to the use of nonstandard screws.

Wall Mount (mm) Standard screw Number of screws Wall Mount Plate (Optional)

100 x 100 M4 x L10 4 LSW 149

13
NOTE
· Use the screws specified by VESA standards. · The wall mount kit includes the installation guide and all necessary parts. · The wall mounting bracket is optional. You can obtain optional accessories from
your local dealer. · The length of the screw may differ for each wall mounting bracket. Be sure to use
the proper length. · For more information, please refer to the user manual for the wall mounting
bracket.
CAUTION
· Unplug the power cord before moving or installing the monitor to avoid electric shock.
· Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead to injury. Use an authorised LG wall mount and contact the local dealer or qualified personnel.
· Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.

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14
· Use the wall mounting bracket and screws that conform to VESA standards. Damage caused by the use or misuse of inappropriate components will not be covered by the product warranty.
· When measured from the back of the monitor, the length of each installed screw must be 8 mm or less.
Wall Mount Plate
Back of the Monitor
Wall Mount Plate Back of the Monitor Screw
Dimensions : M4 x L10
Max. 8 mm

USING THE MONITOR
· Illustrations in this manual may differ from the actual product. Press the joystick button, go to Settings Input, and then select the input option.
CAUTION
· Do not press the screen for a prolonged time. This may cause image distortion. · Do not display a still image on the screen for a prolonged time. This may cause
image retention. Use a screensaver if possible.
NOTE
· When connecting the power cord to the outlet, use a grounded (3-hole) power strip or a grounded power outlet.
· The monitor may flicker when turned on in an area where the temperature is low. This is normal.
· Sometimes red, green, or blue spots may appear on the screen. This is normal.

15
Connecting to a PC
· This monitor supports the Plug and Play feature. Plug and Play: A feature that allows you to add a device to your computer without
having to reconfigure anything or install any manual drivers.
HDMI Connection
Transmits digital video and audio signals from your PC to the monitor.
CAUTION
· Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
· Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
· Recommended HDMI cable types – Ultra High Speed HDMI®/TM cable

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DisplayPort Connection
Transmits digital video and audio signals from your PC to the monitor.
NOTE
· There may be no video or audio output depending on the DP (DisplayPort) version of the PC.
· If you are using a Mini DisplayPort output graphics card, use a Mini DP to DP (Mini DisplayPort to DisplayPort) cable or gender that supports DisplayPort1.4. (sold separately)

Connecting AV Devices
HDMI Connection
HDMI transmits digital video and audio signals from your AV device to the monitor.
NOTE
· Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
· Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
· Recommended HDMI cable types – Ultra High Speed HDMI®/TM cable

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Connecting Peripherals
USB Device connection
The USB port on the product functions as a USB hub. To use USB 3.0, connect the A-B type USB 3.0 cable of the product to the PC. Peripheral devices connected to the USB IN port can be controlled from the PC.
NOTE
· It is recommended you install all Windows Updates to keep your Windows up- todate before connecting to the product for use.
· Peripheral devices are sold separately. · A keyboard, mouse, or USB device can be connected to the USB port. · The charging speed may vary depending on the device.
CAUTION
Cautions When Using a USB Device · A USB device with an automatic recognition program installed, or that uses its own
driver, may not be recognised. · Some USB devices may not be supported or may not work properly. · It is recommended to use a USB hub or hard disk drive with power supplied. (If the
power supply is not adequate, the USB device may not be recognised properly.)

Connecting Headphones
Connect peripherals to the monitor via the headphones port.
NOTE
· Peripheral devices are sold separately. · If you use angled earphones, it may cause a problem with connecting another external
device to the monitor. Therefore, it is recommended to use straight earphones.

Angled

Straight (Recommend)

· Depending on the audio settings of the PC and external device, headphones and speaker functions may be limited.

USB A – B

· Please connect the USB A to B cable to use a microphone function with headphones equipped with a microphone.

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USER SETTINGS
Activating the Main Menu
1 Press the joystick button on the bottom of the monitor.
2 Move the joystick up/down ( / ) and left/right ( / ) to set the options.
3 Press the joystick button once more to exit the main menu.
Joystick Button

Button

Menu Status Main menu disabled Main menu enabled
Main menu disabled

Description
Enables the main menu.
Enters the Settings feature. (Holding down the button to turn off the monitor. You can turn off the monitor this way at any time, including when the OSD is on.)
Adjusts the monitor volume level.

Main menu enabled Enters the Input feature.

Main menu disabled Adjusts the monitor volume level.

Main menu enabled Enters the Game Mode feature.

Main menu disabled Adjusts the monitor brightness level.

Main menu enabled Turns off the monitor.

Main menu disabled Adjusts the monitor brightness level.

Main menu enabled Exits the main menu.

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Main Menu Features

Power Off

Main Menu Input

Settings

Power Off

Input

Game Mode

Settings

Exit
Game Mode

Exit

Sets input mode. Turns off the monitor. Configures the screen settings. Sets the game mode for gaming. Exits the main menu.

Description

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User Settings
Menu Settings 1 To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Settings. 2 Configure the options by moving the joystick up/down/left/right. 3 To return to the upper menu or set other menu items, move the joystick to or pressing ( ) it. 4 If you want to exit the OSD menu, move the joystick to until you exit.

Game Mode

Game Adjust

Picture Adjust

Input

General

21

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Game Mode on SDR(Non-HDR)signal. Settings > Game Mode
Gamer 1

Gamer 2

Game Mode

FPS
RTS
Vivid
Reader
HDR Effect
sRGB
Color Weakness (only 27GR83Q) Calibration 1 (only 27GR83Q) Calibration 2 (only 27GR83Q)

Description In this mode, users can customise elements including game-related options. Gamer 1 and Gamer 2 picture modes allow you to save two sets of customised display settings, including game-related setup options. This mode is optimised for FPS games. It is suitable for very dark FPS games. This mode is optimised for RTS games. Optimised the screen for vivid colours. Optimises the screen for viewing documents. You can brighten the screen in the OSD menu. Optimises the screen for high dynamic range. A standard RGB colour space for the monitor and printer. This mode is for users who cannot distinguish between red and green. It enables users with color weakness to easily distinguish between the two colors.
Adjusts to the calibrated screen.

NOTE (only 27GR83Q)
· Calibration 1/Calibration 2 : Please install LG Calibration Studio to run calibration.

22

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Game Mode on HDR signal.

Settings > Game Mode

Description

Gamer 1 Gamer 2

In this mode, users can customise elements including game-related options. Gamer 1 and Gamer 2 picture modes allow you to save two sets of customised display settings, including game-related setup options.

FPS

This mode is optimised for FPS games. It is suitable for very dark FPS games.

RTS

This mode is optimised for RTS games.

Game Mode

Vivid

Optimised the screen for vivid colours.

NOTE
· HDR content may not be operated properly depending on the Windows10 OS setting. Please check the HDR On / Off setting of Windows. · When the HDR function is turned on, the characters or picture quality may be poor according to Graphic card performance. · While the HDR function is on, screen flickering or cracking may occur when changing the monitor input or power on/off according to Graphic card
performance. · For information about whether the graphics card and game support HDR, visit their manufacture’s website.

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Settings > Game Adjust

Description

This mode minimizes motion blur in fast-moving videos. This function is available for the following vertical frequency. On
– 120 Hz/ 144 Hz: HDMI – 120 Hz/ 144 Hz/ 165 Hz: DisplayPort

Game Adjust

Off

Turns Motion Blur Reduction Mode off.

Motion Blur Reduction (only 27GR82Q)

NOTE

· To reduce motion blur, brightness is reduced with backlight control. · Motion Blur Reduction and FreeSync feature can not be used at the same time. · This function is game-optimized. · It is recommended to turn off when you are not using the gaming function. · Flicker may occur during Motion Blur Reduction operation.

On

Sets Overclock to a higher refresh rate than specified by the panel specification.

Off

Disables the Overclock feature.

Overclock (only 27GR82Q)

NOTE
· After the monitor reboots, change the maximum refresh rate setting in the GPU control panel. · If the screen display appears abnormal, turn off the Overclock setting. · The function can only be used through DisplayPort. · The Overclock function’s features/performance may vary depending on the graphics card or gaming content. · We do not guarantee the performance of the function and are not responsible for any side effects that may occur from its
activation.

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24 Game Adjust

Provides seamless and natural images by synchronizing the vertical frequency of the input signal with that of the output signal. (27GR83Q) Provides seamless and natural images in a gaming environment. Note that the screen flickering may occur intermittently in a specific gaming environment. (27GR82Q)

Adaptive-Sync / VRR (27GR83Q) Adaptive-Sync/ FreeSync Premium (27GR82Q)
Black Stabilizer

CAUTION
· Supported Interface: DisplayPort (Adaptive-Sync), HDMI (Variable Refresh Rate). · Supported Graphic Card: A graphic card that supports NVIDIA’s G-SYNC or AMD’s FreeSync is necessary. · Supported Version: Make sure to update the graphic card to the latest driver. · For more information and requirement, refer to NVIDIA website (www.nvidia.com) and AMD website (www.amd.com).

Extended

Enables wider frequency range of Adaptive-Sync/VRR function than basic mode. The screen may flicker during the game play.

Basic

Enables basic frequency range of Adaptive-Sync/VRR function.

Off

Adaptive-Sync/VRR function off.

You can control the black contrast to have better visibility in dark scenes. You can easily distinguish objects on dark game screens.

Game Adjust

Response Time Crosshair FPS Counter Game Reset

25

Sets a response time for displayed pictures based on the speed of the screen. For a normal environment, it is recommended that you use Fast. For a fast- moving picture, it is recommended that you use Faster. Once Faster Mode is selected, Motion Blur may occur depending on the content.

Faster

Sets the response time to faster.

Fast

Sets the response time to fast.

Normal

Sets the response time to normal.

Off

Does not use the response time improvement feature.

Crosshair provides a mark on the center of the screen for First Person Shooter (FPS) games. Users can select the Crosshair that fits their gaming environment among four different Crosshairs.

The indicator is displayed on the upper left of the screen. It will reflect the actual frame rate that is

On

received at the input. You can also adjust the position of FPS Counter. (upper left / upper right / lower

right / lower left)

Off

Does not use the FPS Counter feature.

NOTE
· FPS Counter and Crosshair feature can not be used at the same time.

Returns game to the default settings.

No (only 27GR83Q)

Cancel the select.

Yes (only 27GR83Q)

Returns to the default settings.

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Settings > Picture Adjust Brightness Contrast Sharpness
Gamma

Picture Adjust

Color Temp R/G/B

Six Color

Black Level

Description

Adjusts the brightness of the screen.

Adjusts the contrast of the screen.

Adjusts the sharpness of the screen.

Mode 1, Mode 2, The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the

Mode 3

lighter the image becomes.

Mode 4

If you do not need to adjust the gamma settings, select Mode 4.

Custom Warm

The user can adjust it to red, green, or blue by customization. Sets the screen colour to a reddish tone.

Medium

Sets the screen colour to between a red and blue tone.

Cool

Sets the screen colour to a bluish tone.

Manual

The user can fine-tune the colour temperature.

You can customise the picture colour using Red, Green, and Blue colours.

Meets the user requirements for colours by adjusting the hue and saturation of the six colours (Red, Green, Blue, Cyan, Magenta and Yellow) and then saving the settings.

Hue Saturation

Adjusts the tone of the screen colours.
Adjusts the saturation of the screen colours. The lower the value, the less saturated and brighter the colours become. The higher the value, the more saturated and darker the colours become.

Sets the offset level (for HDMI only). y Offset: as a reference for a video signal, this is the darkest colour the monitor can display.

High

Keeps the current contrast ratio of the screen.

Low

Lowers the black levels and raises the white levels from the current contrast ratio of the screen.

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Picture Adjust

Variable Backlight
DFC Picture Reset

Provides extended contrast and gradation on a dark screen depending on game or video content.

Faster

Preferably for PC gaming experiences.

Fast

Preferably for console gaming experiences.

Normal

Preferably for playing video content and internet or word-processing.

Off

Disables the Variable Backlight feature.

NOTE
· When these feature is enabled, a slight halo effect may be shown on dark backgrounds. This is normal and not a malfunction.
· When these feature is enabled, the screen flickering may occur intermittently. · The function can only be used on HDR content. · It is recommended to turn off when you are not using the gaming function.

On

Adjusts the brightness automatically according to the screen.

Off

Disables the DFC feature.

Do you want to reset your picture settings?

No

Cancel the select.

Yes

Returns to the default settings.

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Settings > Input Input

Input List Aspect Ratio
Auto Input Switch

Description

Selects the input mode.

Adjusts the aspect ratio of the screen.

Full Wide

Displays the video in widescreen, regardless of the video signal input.

(only 27GR83Q)

4:3 (only 27GR83Q)

Displays the video in 4:3.

When automatic input switch is set to On, display will automatically switch to new input when connected.

On (only 27GR83Q)

Enables Auto Input Switch.

Off (only 27GR83Q)

Disables Auto Input Switch.

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Settings > General

Language User-defined Key 1 User-defined Key 2

DTS Headphone:X (only 27GR83Q)

General

SMART ENERGY SAVING

Deep Sleep Mode (only 27GR83Q)

Sets the menu screen to the desired language.

Description

You can customise the main menu to access your preferred menu easily. User- definded Key 1 and User-definded Key 2 appear at the left/right of the main menu.

Enables the realization of three-dimensional sound with headphones or earphone.

Game

This mode is optimized for Game.

Entertainment This mode is optimized for Entertainment.

Sports

This mode is optimized for Sports.

Off

Disables DTS Headhpone:X function.

Conserve energy by using luminance compensation algorithm. (only 27GR82Q)

High

Saves energy using the high-efficiency SMART ENERGY SAVING feature.

Low

Saves energy using the low-efficiency SMART ENERGY SAVING feature.

Off

Disables the SMART ENERGY SAVING feature.

NOTE (only 27GR82Q)
· The value of energy saving data may differ depending on panel and panel suppliers. · If you select the option of SMART ENERGY SAVING is High or Low, monitor luminance become higher or lower depend
on source.

When Deep sleep mode is enabled, power consumption is minimized while the monitor is in standby mode.

On

Enables Deep sleep Mode.

Off

Disables Deep sleep Mode.

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30 General

Power LED Automatic Standby
Input Compatibility Version (27GR83Q)
HDMI Compatibility Mode (27GR82Q)

When the Power LED function is turned on, it operates as follows :

On

The power LED turns on automatically.

Off

The power LED turns off.

Sleep Mode (Standby Mode)

Blinking. (only 27GR82Q)

Feature that automatically turns off the monitor when there is no movement on the screen for a period of time. You can set a timer for the auto-off function. (8H, 6H, 4H and Off) (27GR83Q)
If there is no operation on the monitor for a certain period of time, the monitor will automatically switch to standby mode. (27GR82Q)

Please set the Input Compatibility Version to match the version of the connected external device.

HDMI

2.1(PC)/2.1(AV)/1.4 If you want to use the HDR, select the Input Compatibility Version to 2.1(PC) or 2.1(AV).

DisplayPort

1.4(DSC)/1.4/1.2 If you want to use the HDR, select the Input Compatibility Version to 1.4(DSC) or 1.4.

NOTE
· If the connected device supports 2.1 in HDMI but the screen or sound does not work properly, set this function to 2.1(AV).

HDMI Compatibility Mode feature can recognize the legacy equipment that does not support HDMI 2.0.

On

Enables HDMI Compatibility Mode.

Off

Disables HDMI Compatibility Mode.

NOTE
· If the connected device does not support [HDMI Compatibility Mode], the screen or sound may not work properly. · When HDMI Compatibility Mode is on, 2560 x 1440 @ 100/120/144 Hz resolution is not supported. · Some older graphics cards do not support HDMI 2.0,but you can select HDMI 2.0 resolution in the control panel of window.
This may cause the screen to appear abnormally.

General

31

DisplayPort Version (27GR82Q) Buzzer
OSD Lock
Information Reset to Initial Settings

Set DisplayPort Version to the same version as the connected external device. To use the HDR function, set to 1.4.

This feature lets you set the sound generated from Buzzer when your monitor powers on.

On

Enables your monitor’s Buzzer.

Off

Disables your monitor’s Buzzer.

This feature disables the configuration and adjustment of menus.

On

Enables OSD Lock.

Off

Disables OSD Lock.

NOTE
· All features are disabled except Brightness, Contrast in Picture Adjust, Input, OSD Lock and Information in General.

The display information will be shown the Total Power On Time, Resolution.

Do you want to reset your settings?

No

Cancel the reset.

Yes

Returns to the default settings.

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32
TROUBLESHOOTING

ENGLISH

Nothing is displayed on the screen. Is the monitor’s power cord plugged in? Is the power LED on? Is the power on and the power LED displaying white? Is the power LED blinking?
Is the The screen is not currently set to the recommended resolution. If you have no video or the screen flickers, see the troubleshooting guide in the product owner’s manual. message being displayed? Is the No Signal message being displayed? Have you installed the display driver?

· Check if the power cord is correctly plugged into the power outlet. · Check the power cable connection and press the power button. · Check that the connected input is enabled (Settings > Input).
· If the monitor is in sleep mode, move the mouse, or press any key on the keyboard, to switch the display on. · Check if the computer is turned on. · This occurs when signals transferred from the PC (graphics card) are out of the recommended horizontal or vertical frequency
range of the monitor. Please see the Product Specification section of this manual to set the appropriate frequency.
· This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.
· Be sure to install the display driver from our web site: http://www.lg.com. · Make sure to check if the graphics card supports Plug and Play function.

Some features are disabled.
Are some functions not available when you press the Menu button?

· The OSD is locked. Go to Settings > General and set OSD Lock to Off.

33

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The screen retains an image.
Does image sticking occur even when the monitor is turned off?

· Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image. · To extend the lifetime of the monitor, use a screensaver.

Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution? · If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended resolution.

2560 x 1440 resolution is not available in DisplayPort. (240 Hz) (only 27GR83Q)

Is it connected to the correct input?

· If it is connected with HDMI input, set it to DisplayPort input. Go to Settings > General > Input Compatibility Version and set the option to 1.4(DSC).
· Check if the graphics card supports the DSC (Display Stream Compression). · Check if the graphics card driver has been updated to the latest version.

2560 x 1440 resolution is not available in HDMI. (240Hz) (only 27GR83Q)

Is it connected to the correct graphics card?

· Check if the graphics card supports 2560 x 1440 / 240 Hz in HDMI. · Check if the graphics card driver has been updated to the latest version.

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34
NOTE
· Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per second, like a fluorescent lamp. The number of times the screen is refreshed per second is called vertical frequency, or refresh rate, and is represented by Hz.
· Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle. If 1 is divided by the horizontal interval, the result is the number of horizontal lines displayed per second. This is called horizontal frequency and is represented by kHz.
· Check if the graphics card’s resolution or frequency is within the range allowed by the monitor and set it to the recommended (optimal) resolution Control Panel > Display > Settings in Windows. (The settings may differ depending on the operating system (OS) you use.)
· Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or misalignment of the display. · The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the performance of the
graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance. · Some graphics cards may not support 2560 x 1440 resolution. If the resolution cannot be displayed, contact the manufacturer of your graphics card.

35

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The display colour is abnormal.
Does the display appear discolored (16 colours)?
Does the display colour appear unstable or monochrome?
Are there spots on the screen?

· Set the colour to 24 bit (true colour) or higher. In Windows, go to Control Panel > Display > Settings > Color Quality. (The settings may differ depending on the operating system (OS) you use.)
· Check if the signal cable is connected properly. Reconnect the cable or reinsert the PC’s graphics card.
· When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen. It is not an error, nor is it related to the monitor’s performance.

No sound from the headphone port.
Are images displayed using DP (DisplayPort) or HDMI input without sound?

· Make sure that the headphone port connections are made properly. · Try increasing the volume with the joystick. · Set the audio output of the PC to the monitor you are using. On Microsoft Windows, go to Control Panel > Hardware and
Sound > Sound > set the Monitor as default device. (The settings may differ depending on the operating system (OS) you use.)

36
PRODUCT SPECIFICATION

ENGLISH

LCD Screen Resolution Power Sources AC/DC Adapter
Environmental Conditions

Color Depth

HDMI

8-bit/10-bit color is supported.

DP (DisplayPort)

10-bit color is supported.

27GR83Q

27GR82Q

Max Resolution

2560 x 1440 @ 240 Hz (HDMI/DisplayPort) 2560 x 1440 @ 165 Hz (HDMI/DisplayPort)

Recommended Resolution

2560 x 1440 @ 240 Hz (HDMI/DisplayPort) 2560 x 1440 @ 165 Hz (HDMI/DisplayPort)

Power Rating

19 V 3.3 A

Power Consumption (Typical)

On mode: 50 W (Typical)* (27GR83Q)

On mode: 49 W (Typical)* (27GR82Q)

Sleep Mode (Standby Mode): 0.5 W([Deep Sleep Mode]: [On])** Off Mode: 0.3 W

DA-65G19, manufactured by Asian Power Devices Inc. Or ADS-65AI-19-3 19065E, manufactured by SHENZHEN HONOR ELECTRONIC Or ADS-65FAI-19 19065EPG-1, manufactured by SHENZHEN HONOR ELECTRONIC Or ADS-65FAI-19 19065EPK-1, manufactured by SHENZHEN HONOR ELECTRONIC Or ADS-65FAI-19 19065EPCU-1, manufactured by SHENZHEN HONOR ELECTRONIC Or MS-V3420R190-065L0-DE, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD Or MS-V3420R190-065L0-KR, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD Or MS-V3420R190-065L0-US, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD Output: 19 V 3.42 A

Operating Conditions

Temperature

0 °C to 40 °C

Humidity

Less than 80 %

Storing Conditions

Temperature

-20 °C to 60 °C

Humidity

Less than 85 %

37

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Dimensions Weight (Without Packaging)

Monitor Size (Width x Height x Depth) With Stand Without Stand With Stand Without Stand

613.5 x 577.7 x 253.7 (mm) 613.5 x 371.6 x 51.3 (mm) 6.2 kg 4.3 kg

Specifications are subject to change without notice. The symbol means alternating current, and the symbol means direct current. The Power Consumption level can be different by operating condition and monitor setting.

  • The On mode power consumption is measured with LGE test standard. ( Full White pattern , Maximum resolution) ** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).

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38

Factory Support Mode
HDMI (27GR83Q)

Resolution 640 x 480 800 x 600 1024 x 768 1280 x 720 1280 x 1024 1920 x 1080
2560 x 1440
2560 x 1440
2560 x 1440

Horizontal Frequency (kHz) 31.469 37.879 48.363 45 79.976 67.5
88.787
182.996
218.29

2560 x 1440

388.511

Vertical Frequency (Hz) 59.94 60.317 60.004 60 75.025 60
59.951
119.998
143.991
239.97

Polarity (H/V) -/+/+ -/+/+ +/+ +/+
+/-
+/-
+/-
+/-

Remarks
Recommend Timing – Input Compatibility Version: 1.4 Recommend Timing – Input Compatibility Version: 2.1(AV) Recommend Timing – Input Compatibility Version: 2.1(PC)

HDMI (27GR82Q)
Resolution 640 x 480 800 x 600 1024 x 768 1920 x 1080 2560 x 1440 2560 x 1440 2560 x 1440 2560 x 1440

Horizontal Frequency (kHz)
31.469 37.879 48.363 67.500 88.787 111.857 182.996 219.210

Vertical Frequency (Hz)
59.940 60.317 60.004 60.000 59.951 74.971 119.998 143.933

Polarity (H/V)
-/+/+ -/+/+ +/+/+/+/-

39 Remarks

ENGLISH

40

ENGLISH

DisplayPort (27GR83Q)

Resolution 640 x 480 800 x 600 1024 x 768 1280 x 1024 1920 x 1080 2560 x 1440 2560 x 1440
2560 x 1440
2560 x 1440

Horizontal Frequency (kHz) 31.469 37.879 48.363 79.976 67.5 88.787 182.996
222.151
388.511

Vertical Frequency (Hz) 59.94 60.317 60.004 75.025 60 59.951
119.998
143.973
239.97

Polarity (H/V) -/+/+ -/+/+ +/+ +/+/-
+/-
+/-

Remarks
Recommend Timing – Input Compatibility Version: 1.2 / 1.4 Recommend Timing – Input Compatibility Version: 1.4(DSC)

  • DSC : Display Stream Compression. * To display 144 Hz or over, make sure to use the graphics card that supports DSC (Display Stream Compression).

DisplayPort (27GR82Q)
Resolution 640 x 480 800 x 600 1024 x 768 1920 x 1080 2560 x 1440 2560 x 1440 2560 x 1440 2560 x 1440 2560 x 1440 2560 x 1440

Horizontal Frequency (kHz)
31.469 37.879 48.363 67.500 88.787 150.919 182.996 222.151 257.169 282.537

Vertical Frequency (Hz)
59.940 60.317 60.004 60.000 59.951 99.946 119.998 143.973 164.958 179.960

Polarity (H/V)
-/+/+ -/+/+ +/+/+/+/+/+/-

41 Remarks

ENGLISH

ENGLISH

42
HDMI Timing (Video)
27GR83Q Factory Support Mode (Preset Mode) 480P 720P 1080P 1080P 2160P 2160P

Horizontal Frequency (kHz)
31.5 45 67.5 135 135 255

27GR82Q Factory Support Mode (Preset Mode) 480P 720P 1080P 1080P 2160P

Horizontal Frequency (kHz)
31.5 45.0 67.5 135.0 135.0

Vertical Frequency (Hz) 60 60 60 120 60 120
Vertical Frequency (Hz) 60 60 60 120 60

Remarks Remarks

43

Power LED

ENGLISH

Mode On Mode Sleep Mode (Standby Mode) Off Mode

LED Color Red (For a few seconds) Off Off

The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service.
Model
Serial No.

References

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