LG SC9S Wi-Fi Sound Bar Owner’s Manual

OWNER’S MANUAL
Wi-Fi SOUND BAR

Please read this manual carefully before operating your set and retain it for future reference.
Model
SC9S (SC9S, SPS8-W)
2212_Rev01
www.lg.com
Copyright © 2023 LG Electronics Inc.
All Rights Reserved.

Sound Bar Quick Guide

Installing and using the Product

1. Connect the sound bar to your TV via an optical cable or an HDMI cable. A Sound bar
   B Remote Control Receiver
   C Status LED (①②③)
   D Rear Speakers / Wireless Receiver (Sold separately, SPQ8-S)
   E Wireless Subwoofer – Install it close to the sound bar.
   F External Device – (Blu-ray player, game console, etc.)

2. If you are using an external device (ex. Set-top box, Blu-ray player, game console, etc.), connect it to the sound bar or to the TV via an HDMI cable.

3. If you purchased the rear speakers and wireless receiver separately, connect the rear speakers to the wireless receiver via a speaker cable. When connecting the rear speakers to the wireless receiver, connect the black striped cable to the negative terminal of each speaker and the remaining cable to the positive terminal of each speaker.

4. Connect to power in the following order: wireless subwoofer wireless receiver sound bar. Then, turn on the sound bar. When the connection is automatically established with the sound bar, the LEDs on the wireless subwoofer and the wireless receiver will light up in green. ( See “Connecting the Product” on page 6.)

5. Using the product with your TV ( See “Connecting with an Optical Cable”, “Connecting with an HDMI Cable”, “Connecting via Bluetooth”, “Connecting an external device via HDMI A” on page 36, 38, 40, 41.)
   1. Press the Function button repeatedly until LED1 and LED2 light up white. If you are using an external device that is connected to HDMI™ IN on the sound bar, press the Function button repeatedly until LED1 and LED3 light up white.
   2. On your TV’s settings, set the output speaker to [HDMI ARC], [Optical], or [External Speaker].

6. Connecting the product to your smartphone via Wi-Fi ( See “Connecting with a Smartphone via Wi-Fi” on page 17.)
   1. Connect your smartphone to Wi-Fi.
   2. Install the LG Sound Bar app on Google Play or the App Store.
   3. Run the LG Sound Bar app and follow the instructions.
   4. The product will connect to your smartphone and you can control the product with LG Sound Bar app.

7. Connecting the product to your smartphone via Bluetooth ( See “Connecting via Bluetooth” on page 45.)
   1. Tap the Settings button on your smartphone and select Bluetooth. Turn on the Bluetooth function. ( Off > On)
   2. Press the Bluetooth pair button. After a moment, LED2 blinks blue.
   3. Find and tap “LG_Speaker_SC9S_XXXX” or the name you registered on the Google Home app.
   4. When the product is connected to your smartphone via Bluetooth, all LEDs light up blue.

Manually connecting the sound bar to the wireless subwoofer or wireless receiver ( See “Connecting the wireless subwoofer manually”, “Manual connection” on page 8, 10.)
If you see a red LED on the wireless subwoofer or on the front of the wireless receiver, it means that the sound bar is not connected to the speakers. If this is the case, connect them in the following order.

1. Press the Power button on the sound bar to turn it off.

2. Press the Pairing (PAIRING) button on the back of the disconnected wireless subwoofer or wireless receiver. Check if each LED blinks green.
   – If you still see a red LED on the wireless subwoofer, press and hold the button on the back of the subwoofer again.

3. Press the Power button on the sound bar to turn it on.

4. When the connection is established, you will see a green LED light on the wireless subwoofer or on the front of the wireless receiver light up in green.

Installation

Connecting the Product
You can enjoy a richer sound by connecting the sound bar to the wireless subwoofer.

Connecting the wireless subwoofer automatically

After completing installation, the wireless subwoofer will automatically be connected to the sound bar. Connect the sound bar to the subwoofer in the following order.

1. Plug the power cable into the wireless subwoofer.
2. Plug the power cable connected to the wireless subwoofer into an outlet.
3. Plug the power cable into the AC adapter.
4. Connect the AC adapter cable to the DC IN (AC adapter input) terminal on the back of the product.
5. Plug the power cable connected to the AC adapter into an outlet.
6. When the connection is automatically established, you will see the LED on the wireless subwoofer light up in green.

Note

• Make sure to use the provided AC adapter. Using other AC adapters may lead to malfunction and will forfeit the product warranty.

Checking the connection with the LED on the wireless subwoofer
You can check the connection status by looking at the LED on the wireless subwoofer.

Connecting the wireless subwoofer manually

If you see a red LED on the wireless subwoofer, it means that the sound bar is not connected to the subwoofer. If
this is the case, connect them in the following order.

1. Press the Power button on the sound bar to turn it off.
2. Press the Pairing button on the wireless subwoofer. Check if the LED on the subwoofer is blinking green. If you still see a red LED on the wireless subwoofer, press and hold the button on the back of the subwoofer again.
3. Press the Power button on the sound bar to turn it on.
4. When the connection is established, you will see the LED light on the wireless subwoofer light up in green.

Note

• Install the sound bar as close to the wireless subwoofer as possible. The closer the distance between the sound bar and the wireless subwoofer, the better the sound quality.
• Please ensure there are no obstacles between the sound bar and the wireless subwoofer.
• To prevent wireless interference, maintain a distance of at least 1 m (3.3 ft) between the sound bar or the wireless subwoofer and any peripheral devices that generate strong electromagnetic waves (ex. wireless routers, microwave ovens, etc.).

Connecting the rear speakers to the wireless receiver (SPQ8-S, sold separately)

Automatic connection
After completing installation, the wireless receiver will automatically be connected to the sound bar. Connect the sound bar to the wireless receiver in the following order.

1. Connect the speaker cables to the corresponding terminals on the rear speakers (left, right). Connect the black striped cable to the negative terminal and the other cable to the positive terminal.
2. Connect the speaker cables on the rear speakers (left, right) to the wireless receiver.
   Receiver Terminal Color| Speaker Position
   ---|---
   Blue| L Left rear
   Gray| R Right rear

3. Plug the power cable into the wireless receiver.
4. Plug the power cable connected to the wireless receiver into an outlet.
5. Press the Power button on the sound bar to turn it on.
6. When the connection is automatically established, you will see the LED on the front of the wireless receiver light up in green.

Note

• Please only use the speakers provided with the product. Using other speakers may cause malfunction.

• Connect the speaker cables to the corresponding terminals. Connect to the positive cable to the positive terminal and the negative cable to the negative terminal. An incorrectly connected cable will distort the sound or produce no bass.

• Connect the product to the speakers and cables provided at the time of product purchase.
  – If you connect the product to speakers or cables other than those provided at the time of product purchase, there can be a deterioration of sound quality or a speaker malfunction.

• When you connect speakers to the product, connect only one speaker to the output port that fits the speaker.
  – If you connect multiple speakers to one output port, it may cause a product or speaker malfunction.

Checking connection status with the LED color
You can check the connection status with the LED on the front of the wireless receiver.

Manual connection
If you see a red LED on the front of the wireless receiver, it means that the sound bar is not connected to the receiver. If this is the case, connect them in the following order.

1. Press the Power button on the sound bar to turn it off.
2. Press the PAIRING button on the back of the wireless receiver. Check if the LED on the front of the wireless receiver is blinking green.
3. Press the Power button on the sound bar to turn it on.
4. When the connection is established, you will see the LED light on the front of the wireless receiver light up green.

Note

• Keep the rear speakers at least 30 cm (11.8 inch) away from the TV or monitor.
• To prevent wireless interference, maintain a distance of at least 1 m (3.3 ft) between the sound bar or the wireless receiver and any peripheral devices that generate strong electromagnetic waves (ex. wireless routers, microwave ovens, etc.).

Attaching the ferrite core (optional)
A ferrite core may not be provided depending on national standards.

Attaching the ferrite core to the speaker cables
Affix the ferrite core to the cables to reduce radio noise.

1. Pull Part [a] to open the ferrite core.
2. Wind the wireless receiver’s speaker cables twice around the ferrite core. A distance of about 18 cm (7.1 inch) is required between the wireless receiver and the ferrite core.
3. Close the ferrite core until you hear a click.

Setting up surround sound
The surround sound function allows you to hear immersive 3D sound produced by multiple audio channels from the speakers, regardless of the channels in the originally recorded content.
For example, if you listen to music recorded in 2.0 channels with standard sound effects while the wireless rear speakers are connected, you can hear the following difference.

Note
• Speaker positions are as follows.

1. Front speakers
2. Center speaker
3. Top speakers for overhead sound
4. Top center speaker for overhead sound
5. Subwoofer
6. Rear speakers

Turning surround sound on/off

1. Press Settings button. LED2 blinks white.
2. While the LED2 is blinking, press Right button once to choose the surround sound setting.
3. While the LED2 is blinking, press Up/Down button. If the surround sound setting is on, LED1 blinks white. If the surround setting is off, LED3 blinks white.

Speaker sound based on input channels

Sound Effects

Input| Output
Rear speakers not connected| Rear speakers connected

AI SOUND PRO
Sound customized with artificial intelligence

2.0 channels| |
---|---|---
5.1 channels
7.1 channels or more
7.1.4 channels

STANDARD
You can enjoy optimized sound.

2.0 channels|
---|---
5.1 channels
7.1 channels or more
7.1.4 channels

MUSIC
You can enjoy better sound optimized for music.

2.0 channels|
---|---
5.1 channels
7.1 channels or more
7.1.4 channels

CINEMA
Cinematic 3D sound

2.0 channels|
---|---
5.1 channels
7.1 channels or more
7.1.4 channels

CLEAR VOICE PRO
Voice sound clear, improving the quality of voice sound

2.0 channels|
---|---
5.1 channels
7.1 channels or more
7.1.4 channels

SPORTS
Realistic sound like in a stadium

2.0 channels|
---|---
5.1 channels
7.1 channels or more
7.1.4 channels

GAME
Optimized sound for game

2.0 channels|
---|---
5.1 channels
7.1 channels or more
7.1.4 channels

BASS BLAST (BASS BLAST+)
Sound with reinforced bass

2.0 channels|
---|---
5.1 channels
7.1 channels or more
7.1.4 channels

Connecting with a Smartphone via Wi-Fi
LG Sound Bar app allows you to connect the product to the network and to control the product.

Please check the following first.

• Do you have a wireless router?
  – To connect your smartphone and the product via Wi-Fi, you must have a wireless router that is connected to the internet.
  – Make sure that they are both connected to the same Wi-Fi network.
  – If the wireless router signal is weak, it may not be able to connect. Move the router closer to the sound bar or reposition it away from obstacles.

• Does your smartphone have Bluetooth enabled?
  – Enable Bluetooth on your smartphone.
  – If Bluetooth is enabled, you can easily connect to Wi-Fi. If Bluetooth is disabled, the product may not be registered on the LG Sound Bar app.

• The LG Sound Bar app is available in the versions listed below.
  – Android™ OS: Version 6.0 or higher
  – iOS OS: Version 12 or higher
  – Minimum supported versions for each OS may change later.

Installing the app
Install the LG Sound Bar app on your smartphone. To install the LG Sound Bar app, you can scan the QR code with a QR code scan app or download on Google Play or the App Store.

Downloading with a QR code

1. Scan the QR code below with a QR code scan app.
2. You will be directed to a page where you can download the LG Sound Bar app. Tap the app to install it.

|
---|---
https://play.google.com/store/apps/details?id=com.lge.media.lgsoundbar| https://apps.apple.com/app/lg-sound-bar/id1553011079

Downloading on Google Play or App Store
Go to the Google Play or the App Store on your smartphone and search for the LG Sound Bar app to install it.

Note

• Settings menu items may vary depending on the smartphone manufacturer and OS.
• Google, Android, Google Play, Google Home and Chromecast built-in are trademarks of Google LLC.

Connecting with a Smartphone via LG Sound Bar app
You must connect the product to the smartphone via Wi-Fi on the LG Sound Bar app to use network services.
The app installation method differs depending on the smartphone.

1. Find and tap the LG Sound Bar app installed on your smartphone.
2. Follow the instructions on the LG Sound Bar app. You will need to agree to the terms of service, Chromecast guide screen, location permission, and Bluetooth permission settings. Turn on Wi-Fi and Bluetooth.
3. Select the product to connect. This product will be indicated as “LG_Speaker_SC9S_XXXX”.
4. Select a Wi-Fi network and enter the password.
5. After completing product connection on the LG Sound Bar app, the setting complete is displayed.

Note

• If the router password contains some special characters (such as ` ‘ ” + / \ ; : – _ ^ & () <>) or emoticons, the sound bar may not be connected. It is recommended to set a password using a combination of English letters and numbers.
• It is recommended to set the security type of the wireless router to WPA2.
• You can set up the product on Google Home app. For more information, please visit http://www.google.com/cast/setup/.
• You can create a speaker group with Google Home app and add multiple devices as a speaker group.
• If you want to check or change the registered home’s nickname or the product name, connect to the Google Home app and tap the Device Settings button.
• You cannot configure or control the product with the LG ThinQ app.

Resetting the Product
If the network connection is unstable, you will need to reset it. If the Wi-Fi network has been changed, you will need to reset the product and connect it to your smartphone again.

How to reset

1. Press and hold the Wi-Fi button on the top of the product until you hear a sound signal.
2. All LEDs blink white, and all wireless network settings on the product will be cleared.

Note

• Once you reset the product, you will also need to reconnect the product to the smartphone via Wi-Fi on the LG Sound Bar app.

How to deactivate the wireless network connection(s).
Press and hold the Power button for 3 seconds or longer to turn off the product.

Exploring the Product

Front

1. Power
   This turns the product on/off.
   • If you press and hold the Power button for longer than 3 seconds, Wi-Fi will disconnect and the product will no longer emit sound. Press the Power button quickly to maintain the Wi-Fi connection for future use.
   Function
   Press the button repeatedly to select the desired function or input mode.
   • Wi-Fi: Connects the product via Wi-Fi
   • Bluetooth: Connects the product via Bluetooth
   • Optical/ARC: Connects the product to a TV that supports an optical cable, ARC, E-ARC, or LG Sound Sync
   • HDMI: Connects the product to an HDMI input port
   • USB: Connects the product to a USB storage device
   Volume
   This adjusts the speaker volume with levels 0 to 100.
   Play/Pause
   This allows you to pause or play music.
   Bluetooth pair
   It allows you to pair your Bluetooth device such as a smartphone to this product for three minutes. ( See “Connecting via Bluetooth” on page 45.)
   Wi-Fi
   It goes to the Wi-Fi function directly.

2. Built-in microphone
   This is used when operating the AI room calibration on LG Sound Bar app.

3. Remote Control Receiver
   This receives wireless signals from the remote control.

4. Status LED
   Options such as input mode and volume light up. ( See “Status LED” on page 24.)
   • The status LED can be controlled as auto, off, and on. ( See “Display” on page 32.)

Note

• To reduce power consumption, the product will automatically turn off after 15 minutes of no input signal from an external device.

Status LED

| On (White, Orange, Blue, Purple, Green, Red)
---|---
Off
Blink

Power on / Power off

Volume control

• Volume up: The LEDs get brighter and light up one by one.
• Volume down: The LEDs get darker and turn off one by one.
• The volume reaches maximum, all LEDs blink red.
• The volume reaches minimum, all LEDs turns off.
• If you press Up/Down button even when the level has reached the maximum or minimum, the current function LED will blink 3 times.
• The LED color changes according to the volume level.
  • 1-33: Green
  • 34-66: Yellow
  • 67-99: Red

Mute

All LEDs blink orange.

Function

| Wi-Fi ready
LED1 blinks white.
---|---
| Wi-Fi
LED1 lights up white.
| Spotify
LED1 lights up green when playing music with Spotify.
| Bluetooth ready
LED2 blinks blue.
| Bluetooth
All LEDs light up blue.
| OPTICAL/HDMI ARC
LED1 and LED2 light up white.
| HDMI IN
LED1 and LED3 light up white.
| USB
LED2 lights up purple.

The other button inputs

| LED2 blinks red once when you press the button: Sound Effects Information Up/Down/Left/Right Play/Pause
---|---

Back

1| HDMI™ ► TV (eARC / ARC)
Plug in an HDMI cable to connect the TV to the product.
---|---
2| HDMI™ IN
Plug in an HDMI cable to connect an external device to the product.
3| USB port
Plug in a USB storage device to play music with the product.
4| OPTICAL IN
Plug in an optical cable to connect the TV to the product.
5| DC IN
Plug in the AC adapter with the product.

Exploring Remote Control
You can use the remote to control all functions of the product, from turning the power on/off to enabling cinematic sound.

Replacement of Battery

Use AA 1.5V batteries. Replace the two batteries by inserting them into the remote control in accordance with the directions indicated.

1. Open the battery cover on the back of the remote control.
2. Insert the batteries with the + and – ends corresponding to the markings.
3. Close the battery cover.

Risk of fire or explosion if the battery is replaced by an incorrect type.

1. Power
   Turns the product on/off

2. Volume
   Adjusts the sound volume

3. Bluetooth pair
   It allows you to pair your Bluetooth device such as a smartphone to this product for three minutes. ( See “Connecting via Bluetooth” on page 45.)

4. Sound Effects
   Press the button to select the desired sound field.
   • AI SOUND PRO: Artificial intelligence selects the optimal sound settings to suit your content.
   • STANDARD: You can enjoy optimized sound.
   • CINEMA: Play content with 3D sound similar to a movie theater.
   • CLEAR VOICE PRO: Voice sound clear, improving the quality of voice sound
   • SPORTS: Realistic sound like in a stadium
   • MUSIC: You can enjoy better sound optimized for music.
   • GAME: Optimized sound for game
   • BASS BLAST (BASS BLAST+): Bass sounds are enhanced.

5. Sound Tuning
   This adjusts the sound level of the connected speaker. Press the Sound Tuning button and then Left/Right button to select the desired speaker before you press the Up/Down button to increase/ decrease the sound volume. Adjustable speakers and adjustment ranges are as follows:
   • Subwoofer: -15 ~ 6
   • Center: -6 ~ 6
   • Overhead: -6 ~ 6
   • Rear: -6 ~ 6
   • Treble: -5 ~ 5
   • Bass: -5 ~ 5
   • Adjusting subwoofer and rear speakers level is applied only when the subwoofer and rear speakers are connected.

6. Mute
   This turns off the sound from the product.

7. Function
   Press the button repeatedly to select the desired input mode or function.

8. Information
   Speak the connected input source, Wi-Fi network or Bluetooth information.
   • Wi-Fi: The status of the Wi-Fi connection or connected service name.
   • Bluetooth: If a Bluetooth device is connected, you will hear “Paired”.
   • Optical/ARC/HDMI: Current sound source
   • USB: If no USB is connected, you will hear “No USB”.
   • Press the button for longer than 5 seconds to turn on or off the voice feedback. (English voice only) ( See “Voice feedback function” on page 35.)

9. Up/Down/Left/Right
   These buttons are used to adjust the settings of the convenient functions. Up/Down: This scrolls through the folders on the USB storage device. You can press the button to select the desired folder.
   Left/Right: If you play a previous song, press Left button. If you play a next song, press Right button.

10. Play/Pause
    If you play or pause a song, press this button.

11. Settings
    It allows you to adjust the settings of this product: AUTO POWER, SURROUND, NIGHT TIME, TV REMOTE, DISPLAY. Press Settings button and select the setting by using Left/Right button before you press the Up/Down button to turn on/off the setting.
    • AUTO POWER: When the TV or an external device is turned on or off, the product will also turn on or off automatically. It is available only when the product is connected to the TV with an optical cable. ( See “Auto Power” on page 31.)
    • SURROUND: The surround sound function allows you to hear immersive 3D sound produced by multiple audio channels from the speakers, regardless of the channels in the originally recorded content. ( See “Turning surround sound on/off” on page 13.)
    • NIGHT TIME: This reduces the general sound volume, but raises the volume of soft and delicate sounds. This is useful when enjoying music or a movie late at night. ( See “Night Time” on page 31.)
    • TV REMOTE: This convenient function allows you to adjust the volume of the product with your TV’s remote control. ( See “TV remote” on page 31.)
    • DISPLAY: The status LED can be controlled as auto, off, and on. ( See “Display” on page 32.)

Various settings for convenience

Convenient functions
Auto Power
This function automatically turns the product on or off when the TV or external device is turned on or off.
When the connected device is turned on, the product turns on automatically and selects a function according to the input signal.

Night Time
This reduces the general sound volume, but raises the volume of soft and delicate sounds. This is useful when enjoying music or a movie late at night.

TV remote
The product volume can be adjusted with LG TV Remote control as well as other brands.

Functions controllable with a TV remote control
Volume, mute on/off

TV brands supported
LG, Panasonic, Philips, Samsung, Sharp Electronics, Sony, Toshiba, Vizio

Note

• Press the Settings button on the TV remote control to check if the TV’s audio output is set to [External Speaker].

• You cannot control the product with the LG TV’s Magic Remote Control.

• When the SIMPLINK or Sound Sync functions of the TV are turned on, this function may not work properly.
  Press the Settings button on the TV remote control to turn off this function.

• This function may not work well when the unit and the TV are connected with an HDMI cable.

Display
The status LED can be controlled as auto, off, and on.

How to change the settings

1. Press Settings button. The product enters the setting mode and LED2 blinks white.
2. While the LED2 is blinking, press Left/Right button to choose the setting you want.
3. While the LED2 is blinking, press Up/Down button. If the setting is on or auto, LED1 blinks white. If the setting is off, LED3 blinks white.

Sound tuning
You can adjust the sound level of each speaker and sound tone.

1. Press Sound Tuning button. The product enters the setting mode and displays the current level of the product.
2. Press Left/Right button to choose the speaker you want to adjust.
3. Press Up/Down button to adjust the sound level.

Subwoofer (-15 ~ 6)

Center, Overhead, Rear (-6 ~ 6)

Treble, Bass (-5 ~ 5)

Note

• If you press Up/Down button even when the level has reached the maximum or minimum, the current function LED will blink 3 times.

Voice feedback function

When you select a function or sound, the current status of the product is guided by voice. (English voice only)
Press Information button on the remote control for longer than 5 seconds to turn this function on or off.

Note

• Voice feedback and sound bar volume level work together up to 30. However, the voice feedback volume level doesn’t increase above 30.
• During voice feedback, all sounds except for voice feedback becomes low temporarily.
• Regardless of setting this function, you can hear voice feedback for the settings, sound tuning, and information.

Connecting to the TV

Connecting with an Optical Cable
Transmit your TV’s audio to the product by connecting it to the TV with an optical cable. You can add a variety of 3D effects to the original audio to fill the room with a deep, rich sound.

Watching TV after connecting with an optical cable

1. If the digital cable terminal has a cover, first remove the covers from both ends.
2. Using an optical cable, connect the OPTICAL IN terminal on the back of the product to the Optical Digital Output (OPTICAL OUT) terminal on the TV as shown in the picture.
3. Press the Function button repeatedly until LED1 and LED2 light up white.
4. Press the Settings button on the TV remote control to enter the [Speaker] menu and set the output speaker to [Optical] or [External Speaker]. Settings and menu items may vary depending on the TV manufacturer.

Note

• If the optical input signal and the ARC signal attempt to connect at the same time, the ARC signal will take priority.

When you use an LG TV
You can adjust the volume with the LG TV remote control if the TV is connected to the product with an optical cable. You can only do so on a TV that supports the LG TV Sound Sync function. Check your TV’s user manual to see if your TV is supported.

Functions controllable with an LG TV remote control
Volume, mute on/off

Note

• When using the product with an LG TV remote control, the volume and mute status set on the TV will automatically be applied to the product.
• You can still use the product’s remote control even after connecting it to an LG TV.
• To use LG Sound Sync, you may have to change the sound setting of your TV. It may vary depending on the TV.

Connecting with an HDMI Cable
You can transmit TV audio to the product by connecting the TV to the product with an HDMI cable. Add a variety of 3D effects to the original audio to fill the room with a deep, rich sound.

Watching TV after connecting with an HDMI cable

1. Using the HDMI cable, connect the HDMI™ ► TV (eARC / ARC) terminal on the back of the product to the HDMI IN (ARC) terminal on the TV as shown in the picture.
2. Press the Function button repeatedly until LED1 and LED2 light up white.
3. Press the Settings button on the TV remote control to enter the [Speaker] menu and set the output speaker to [HDMI ARC]. Settings and menu items may vary depending on the TV manufacturer.

Note

• E-ARC supports high-quality audio such as DTS-HD Master Audio™, DTS:X®, Dolby TrueHD, and Dolby Atmos®.
• If you wish to use Dolby Atmos® or DTS:X®, the connected device and its content should support Dolby Atmos® or DTS:X®.
• Ensure that your TV supports the eARC function before you turn on eARC from the Settings menu. For more information on how to use this function, please refer to your TV’s user manual. Settings may vary depending on the TV.
• Use a certified cable with the HDMI logo.

SIMPLINK

• SIMPLINK refers to the HDMI-CEC function that allows you to use a single TV remote control to easily operate an audio device or player connected to an LG TV via HDMI.
  – Functions controllable with a SIMPLINK-compatible LG TV remote control: Power on/off, volume control, mute on/off, etc.

• For more information on how to set up SIMPLINK, consult your LG TV’s user manual.

Note

• The SIMPLINK function may not work properly depending on the status of the product or other connected devices.
  – HDMI-CEC features by TV manufacturer: LG SIMPLINK, Sony BRAVIA Sync/Link, Philips EasyLink, Samsung Anynet+, etc.

Using WOW Orchestra with LG TV
WOW Orchestra gives you the best listening experience to output sound simultaneously through both LG TV and LG Sound Bar that support the WOW Orchestra.
The WOW Orchestra is automatically activated when the sound bar is connected to the TV and you can choose it on the sound out menu on the TV.

Note

• Available on some LG TV and sound bar models
• It operates according to the audio codec supported by the TV.
• This function can only operate with an HDMI cable connection and LG WOWCAST connection.
• Be sure to enable e-ARC on the TV.
• The messages displayed on the TV may differ depending on the model.
• Refer to the TV’s instruction manual for more details on settings.

Connecting via Bluetooth
Bluetooth is a technology that wirelessly connects electronic products around you.
Connect the product to a TV via Bluetooth and enjoy your TV audio in high quality.

Watching TV after connecting it wirelessly

1. Press the Bluetooth pair button. After a moment, LED2 blinks blue.
2. Press the Settings button on the TV remote control and enter the [Speaker] menu to set the output speaker to [Bluetooth].
3. Find and tap “LG_Speaker_SC9S_XXXX” or the name you set up on the Google Home app.
4. When the product is connected to the TV via Bluetooth, all LEDs light up blue.

Note

• View or change the name of the product in the Settings menu on the first screen of the Google Home app. If you assigned the nickname “Living Room Cinema” in the Google Home app, it will be displayed on TV as “Living Room Cinema”.

Connecting to an External Device

Connecting with an HDMI Cable
Connect the TV and external device (game console, DVD player, etc.) with an HDMI cable and enjoy a deep and rich sound.

Connecting an external device via HDMI A

1. Connect an external device such as a Set-top box, DVD or Blu-ray player. Following the picture below, connect the HDMI OUT terminal of the device to the HDMI™ IN terminal on the back of the product.
2. Using the HDMI cable, connect the HDMI™ d TV (eARC / ARC) terminal on the back of the product to the HDMI IN (ARC) terminal on the TV.
3. Press the Function button repeatedly until LED1 and LED3 light up white.
4. When the external device is properly connected to the product, you can listen to the sound of the device.

Note

• Dolby Atmos® or DTS:X® audio supports 3.1.3 channels. When the wireless rear speakers are connected, 5.1.3 channels are supported.
• Please check the audio output settings in the Settings menu of your external device (ex. Blu-ray player or TV). The audio output should be set to [No encoding], [Bitstream], [Auto], or [Pass through]. For more information on how to set the output, please refer to your external device’s user manual.
• Use a certified cable with the HDMI logo.

Connecting an external device via HDMI B

1. Connect an external device such as a Set-top box, DVD or Blu-ray player. Following the picture below, connect the HDMI OUT terminal of the device to the HDMI IN terminal on the TV.
2. Using the HDMI cable, connect the HDMI™ d TV (eARC / ARC) terminal on the back of the product to the HDMI IN (ARC) terminal on the TV.
3. Press the Function button repeatedly until LED1 and LED2 light up white.
4. When the external device is properly connected to the product, you can listen to the sound of the device.

Note

• There may be no sound depending on the specifications of the connected TV. It is recommended to connect the external device directly to the product. ( See “Connecting an external device via HDMI A” on page 41.)

Connecting with an Optical Cable
Connect the TV and external device (game console, DVD player, etc.) with an optical cable and enjoy a deep and rich sound.

Connecting an external device via optical cable

1. Use the optical cable to connect the OPTICAL IN terminal on the back of the product to the OPTICAL OUT terminal of your external device (ex. TV, Blu-ray player) as shown in the picture.
2. Press the Function button repeatedly until LED1 and LED2 light up white.

Using the Product as an Audio System

Connecting via Bluetooth
You can play music files stored on a Bluetooth device, or run music apps to enjoy the music with this product.

Please check the following first.

• Bluetooth devices to be connected to the product should meet the following specifications.
  – Bluetooth 5.0 technology
  – Codec: SBC, AAC

• Steps to connect the device to the product may vary depending on the Bluetooth device type and model. For more information on how to connect the device, please refer to your external device’s user manual.

Select the [Bluetooth] from your smartphone’s Settings menu.
Settings menu items may vary depending on your smartphone manufacturer and model.

1. Turn on the product.
2. Press the Bluetooth pair button. After a moment, LED2 blinks blue.
3. Tap the Settings ( ) button on your smartphone and select Bluetooth.
4. Turn on the Bluetooth function. ( Off > On)
5. You will see a list of connectable devices on your smartphone. Find and tap “LG_Speaker_SC9S_XXXX” or the name you set up on the Google Home app.
6. When the product is connected to the smartphone via Bluetooth, all LEDs light up blue.
7. If you cannot find the product “LG_Speaker_SC9S_XXXX”, tap the Refresh button at the top right of the screen on the Android smartphone or turn the Bluetooth off and turn it on again on iPhone.
8. Run a Music app and listen to music on the smartphone.

Note

• The closer the Bluetooth device is to the product, the better your connection.
• If you pressed the Bluetooth pair button of the product and selected the “Bluetooth” option, but could not connect to the Bluetooth device, LED2 blinks blue for 3 minutes. Check the status of the Bluetooth device.
• When using Bluetooth, you should adjust the volume level to an appropriate level.
• In the Bluetooth name of this product “LG_Speaker_SC9S_XXXX”, “XXXX” is randomly generated four-digit numbers and alphabets.

Connecting to a USB Storage Device
Enjoy high-quality sound by connecting a USB storage device containing music files to the product.

Connecting the product to a USB storage device

1. Plug the USB storage device into the USB port on the back of the product.
   • The product cannot play any devices connected via a USB storage device hub or a USB storage device cable.
   • The product cannot be connected to any USB storage device, USB type MP3 player, or card reader that requires a separate device drive to be installed.

2. Press the Function button repeatedly until LED2 lights up purple.

3. Press the Play/Pause button on the remote control to enjoy the music.

Note

• It is recommended that you purchase a separate USB gender changer to make it easier to plug in and out USB storage devices.
• Purchase a USB gender changer with a USB 2.0 extension cable.
• USB devices with a large storage volume may take several minutes to browse through files.
• LG Electronics is not responsible for any data loss. Please always back up the data on your USB storage device to minimize damage caused by data loss.
• Only FAT16/FAT32/NTFS formats are supported. exFAT format is not supported.
• Use the USB port of this product only for playing a media file. You cannot charge external devices with the USB port.

USB storage devices supported

• MP3 player
• Flash MP3 player
• USB flash device
• USB 2.0

This product may not recognize some USB storage devices.

Playable file specifications

192 kHz
WAV (16 bit/24 bit)| 32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz

• Number of playable files: Up to 2,000
• Maximum number of directories: Up to 200
• This product cannot play files protected by DRM (Digital Rights Management).
• This product cannot play video files from a USB storage device.

Using the LG Sound Bar app

Controlling device functions
Run the LG Sound Bar app. You can easily set [Sound Effect] and [Night Time] and adjust the level of each speaker without a remote control.
Tap the Settings button on the first screen to change the settings of the sound bar.

Using AI Room Calibration
This technology allows you to analyze the sound coming from the product and fine-tune the audio settings. Please note that, when you start AI Room Calibration, the product may make a louder sound than expected.

Note

• Some menus can be added to the home card, so you can use the menu more accessible.

Please check the following first.

• Be aware that some features, specifications, applications, services and/or content (“Features”) may not be available in some countries. The Features may vary by country and are subject to change without notice. The Features may not be available in some languages. Please refer to lg.com for service status by country.

Compatible with Google Assistant
Control your device using just your voice with help from Google.
If you have a compatible Google Assistant-enabled device with Chromecast built-in, you can add this device in your Google Home app. You will be able to play, skip, or stop music, and change the volume – just ask Google.

Requirements

• Google Assistant-enabled device (Sold Separately)
• This product must be connected to the Internet.
• This product must be set up in the Google Home app.

Using Chromecast built-in™
You can listen to your favorite music on this product using hundreds of Chromecast-enabled apps on your phone, tablet or laptop.

Simply tap the Cast button from apps you already know and love. No new logins or downloads required. Use your phone to search, play, pause and turn up the volume from anywhere in the home.

For more information on Chromecast built-in, including a list of Chromecast- enabled apps you can cast from, visit g.co/cast/audio
To set up multiroom with other Chromecast-enabled speakers, download the Google Home app.

Works with Apple AirPlay

This product allow you to listen to the music from your iOS device through AirPlay.

Note

• Make sure that this product and your iOS device are connected to the same Wi-Fi network.
• Make sure that your iOS device is running iOS 11.4 or later.
• The AirPlay 2–Enabled Speakers are needed to stream to multiple speakers.

Wi-Fi network setting with iOS device

1. Turn on the product by pressing the Power button.
2. On your iOS device, select the Settings and then Wi-Fi.
3. Select “LG_Speaker_SC9S_XXXX” on the SET UP NEW AIRPLAY SPEAKER.
4. Make sure your home router is selected. In this step, you can change the product’s name of your choice and also you can set up a password. After completing the settings, select the Next.
5. Select Done.

Stream music through AirPlay

From the Control Center:

1. Open the Control Center on your iOS device.
2. Tap AirPlay ( ).
3. Choose your product to listen to music. You can choose one or more AirPlay 2 -enabled speakers.

From a music player app:

1. Open a music player app.
2. Tap AirPlay ( ).
3. Choose your product to listen to music. You can choose one or more AirPlay 2 -enabled speakers.

Apple®, AirPlay®, iPad®, iPad Air®, iPad Pro® and iPhone® are trademarks of Apple Inc., registered in the U.S. and other countries.
Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards.
To control this AirPlay 2–enabled speaker, iOS 11.4 or later is required.

Spotify Connect
Use your phone, tablet or computer as a remote control for Spotify. Go to spotify.com/connect to learn how.

The Spotify Software is subject to third party licenses found here: https://www.spotify.com/connect/third-partylicenses.

Works with Alexa
Alexa lets you use your voice to control this product by speaking commands through an Alexa Built-in device.
Alexa Built-in device is sold Separately.

Alexa setup flow

1. Run the LG Sound Bar app and tap amazon alexa button on the first screen and then follow the instructions.
2. Sign in to amazon.

How to use Alexa

• Explicating targeting: Through Alexa Built-in devices (e.g. Amazon Echo), you can ask Alexa to play music on your [SC9S]. For example, “Alexa, play jazz on [LG SC9S Soundbar]”.
• Preferred Speaker: You can set one or more speakers so specific devices within a Smart Home Group plays music. You can set a speakers using the Alexa app.
• Music casting from Alexa app: You can control music playback to your [SC9S] remotely from the Alexa app.
  Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

Note

• This service is provided by Amazon and can be terminated at any time. LG does not assume responsibility for service availability.
• Amazon Alexa app screen is subject to change without prior notice.
• This feature may not be available in some countries.
• For more information, visit the web site – https://www.amazon.com/gp/help/customer/display.html?nodeId=202207000

Tidal Connect
Use your mobile or tablet as remote control for Tidal. Go to https://tidal.com/connect to learn how.

Installing the Product with a LG TV

Checking before installing with the TV
You can install this product with the LG TV. There are two ways of installation: standing and wall affixing available.

Please check the following first.

• Available models as below (55 inch, 65 inch, and 77 inch)
  – OLED77C2/OLED65C2/OLED55C2
  – OLED77C3/OLED65C3/OLED55C3

• More than two persons needed

• When assembling, ensure that all of the provided screws are attached. If the screws are not fully tightened, the product may tilt or tip over, resulting in damage. Tightening the screws with excessive force may cause them to come off due to abrasion of the screw joint.

• It may be difficult to connect external devices and cables after installation. First, connect an external device with the proper connection cable to the product before assembly.

• Please note the following when you mount the product to the wall. Product damage or injury may occur during the process.
  – Do not put objects on top of the wall-mounted product.
  – Secure the product firmly to the wall using the fixing screws so that it does not fall off.
  – Ensure it is out of the reach of children. Pulling or shaking the mounted product may cause it to fall.
  – If necessary, purchase HDMI cables, an optical cable, or a USB extension cable to connect the sound bar.

Caution

• As the product is heavy, a group of two or more should work together to erect or move the product.
  – Otherwise, the product may fall, causing injury or product damage.

• Prevent children from hanging on the TV or climbing it.
  – Otherwise, the TV may fall over, causing injury or death.

• Do not install the product in an unstable location, a location with vibration, or a location that does not support the product safely, such as on top of a shaky shelf or on a slope.
  – Otherwise, the product may fall or turn over, causing injury or product malfunction.

• Put the product on a flat hard surface.
  – Otherwise, the product may fall over, causing injury.

• Make sure that you do not damage the exterior of the product when moving or handling the product installed with a stand.

• If there is any dirt or fingerprint on the product exterior, only wipe the area with the dirt or fingerprint lightly.
  – Do not apply excessive force when removing the dirt. Excessive force may produce scratches or discoloration of the product exterior.

• When assembling a stand to the product, place the product on a table or a flat surface in a way that its screen faces downwards. When doing so, first place a soft cushiony cloth on the surface to prevent the screen from being damaged.

• When assembling a stand to the product, make sure that all screws are engaged to the end. (If not, the product may fall over after it was installed.) Do not tighten the screws with excessive force. Otherwise, the screws may become loose or fall out due to the wear and tear of the screwed parts.

• Before installing a TV synergy bracket, disassemble the stand or wall bracket of the TV in the reverse order of assembly. For how to assemble a stand or wall bracket to the TV, refer to the TV manual.

Components for installing with the TV

Sound bar

Spacer

• for 77 inch TV
• for 55 inch and 65 inch TV

TV synergy bracket (Front)

TV synergy bracket (Rear)

Caution

• Never re-use the screws from the TV stand. Use only the screws provided with the sound bar.

Preassembly

1. Affix the spacer that fits your TV to the TV synergy front bracket using two screws B. When attaching, insert the guide bosses of the spacer into the holes on the TV synergy front bracket.
2. Turn the sound bar upside down and connect the cables to the sound bar through the hole on the TV synergy front bracket. Connecting a USB extension cable helps you to use a USB easily. And then fix the spacerattached TV synergy front bracket to the  bottom of the sound bar with two screws B.
3. Put the sound bar attached TV synergy front bracket on the back of the TV. At this time, insert the hooks of the bracket into the holes on the TV.
4. Fix the bracket to the TV firmly with four screws A. The inner screw holes (REAR BKT) are for fixing the rear bracket. Do not screw in this step.

Affixing the Sound bar with the TV to a Wall
Connect the cables connected to the sound bar to the TV. And then mount the TV to a Wall. When affixing the TV, refer to the TV’s instruction manual.

Note

• You can use the cable holder provided with the TV to organize the cables.

Standing the Sound bar with the TV

Caution

• The rear bracket must be attached for safety. Otherwise, the TV and sound bar may fall down and it may result in personal injury and/or property damage.

1. Affix the TV synergy rear bracket on the TV synergy front bracket using four screws B. When attaching, insert the guide bosses into the holes on the TV synergy rear bracket and take out the power cable of the TV through the half hole on the rear bracket. Also, take out the cables connected to the sound bar through the hole on the rear bracket.
2. Connect the cables connected to the sound bar to the TV. And then stand the TV and place it where you want.

Note

• You can use the cable holder provided with the TV to organize the cables.

Disassemble
To disassemble, perform it in reverse order.
Remember that do not unscrew the spacer screws when you detach the sound bar from the TV. If you unscrew it, the sound bar may fall down and it may result in an injury and/or damage to the sound bar.
The spacer screws must be unscrewed last.

Safety Precautions

Safety and Regulatory

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK) NO USERSERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

This lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

WARNING:

• TO PREVENT FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
• Do not install this equipment in a confined space such as a book case or similar unit.

CAUTION:

• Do not use high voltage products around this product. (ex. Electrical swatter) This product may malfunction due to electrical shock.
• No naked flame sources, such as lighted candles, should be placed on the apparatus.
• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from over heating. The  openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product shall not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instruction has been adhered to.
• The apparatus should not be exposed to water (dripping or splashing) and no objects filled with liquids, such as vases, should be placed on the apparatus.
• For safety marking information including product identification and supply ratings, please refer to the main label on the bottom or the other surface of the product.
• Be careful to make sure children do not put their hands or any objects into the speaker duct.
  – speaker duct: A hole for plentiful bass sound on speaker cabinet. (enclosure)

CAUTION concerning the Power Cord
The Power Plug is the disconnecting device. In case of an emergency, the Power Plug must remain readily accessible.
Check the specification page of this owner’s manual to be certain of the current requirements.
Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your device, and if its appearance indicates damage or deterioration, unplug it, discontinue use of the device, and have the cord replaced with an exact replacement part by an authorized service center.
Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.

For models using an adapter
Only use the AC adapter supplied with this device. Do not use a power supply from another device or another manufacturer. Using any other power cable or power supply may cause damage to the device and void your warranty.

For models using a battery
This device is equipped with a portable battery or accumulator.

CAUTION: Risk of fire or explosion if the battery is replaced by an incorrect type.
For models using a built-in battery
Do not store or transport at pressures lower than 11.6 kPa (0.116 bar) and at above 15,000 m (9.32 miles) altitude.

• replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types);
• disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion;
• leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; and
• a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

Symbols
: Alternating current (AC).
: Direct current (DC).
: This is a class II equipment.
: Standby power state.
: The power is turned on.
: Danger voltage.

Prevention of product misuse
To prevent misuse of the product, please be sure to check the contents below.

Precautions for installing the product

• Do not install the product in an unstable or vibrating place, such as on a shaking shelf or inclined surface. Install the product on a firm and level surface.
  – Otherwise, the product may fall or tip over and cause injury.
  – If you install the product on an unstable surface, the product may not work properly.

• If you install the product on a piece of furniture or shelf, make sure that the bottom front of the product does not protrude. Always use a piece of furniture or shelf that fits the product size.
  – Otherwise, the product may lose its balance and fall, causing injury or product damage.

• Install the product in a safe place. Otherwise, a child may bump into an edge of the product and get injured.

• Install the product in a place free from electromagnetic interference for proper operation.

• If you install the product in a place that does not meet the general use conditions, an unexpected quality problem may arise. So, make sure that you contact the service center first before installing the product in such a place.

• Do not keep the product in a place where the temperature is too high (above 40 °C (104 °F)) or too low (below 5 °C (41 °F)) or a place with too much humidity.

• Avoid places exposed to direct sunlight or heat, e.g., near a heater. Do not use or keep flammable sprays or substances near the product.
  – Otherwise, there is a risk of explosion or fire.

• Do not install the product in a place with too much moisture, dust or soot.
  – Otherwise, it may cause a fire or electric shock.

• Do not install the product in a narrow space, such as inside a bookshelf, that does not ventilate well. Do not cover the product with a table cover or curtain.
  – Otherwise, it may increase the product temperature, causing a breakdown or fire.

• Connect the power plug of the product to a power outlet that is easily accessible.
  – When a fire or other problem occurs in the product, you must be able to remove the power plug quickly.

• Do not connect multiple products to one power outlet at the same time.
  – Otherwise, it may cause overheating, resulting in a fire.

Precautions for using the product

• Do not lift or move the product while it is operating.
  – Otherwise, it may cause a breakdown.

• When moving the product, pull out the power cord and all cables connected to the product.
  – Otherwise, it may cause a fire or electric shock.

• Stop using the product immediately if you notice smoke or a strange odor. In this case, turn off the power immediately, disconnect the power plug, and contact the service center.
  – Using the product in this state may result in a fire or electric shock.

• Do not insert metal objects such as coins and hairpins or flammable objects such as paper and matchsticks into the product. Make sure that you tell any children not to do so.
  – Otherwise, it may cause a breakdown.

• If a foreign substance is inserted into the product, disconnect the power plug and contact the service center.

• Do not put a heavy object on top of the product.
  – Otherwise, it may tip over or fall, causing injury.

• Make sure that a child does not hang on the product or get on it.
  – Otherwise, the product may tip over or fall, causing injury. Make sure that you tell any children not to do so.

• Remove the power plug during thunderstorms.
  – Otherwise, it may cause a fire.

• Do not place vessels with liquid, such as a vase, pot, cosmetics, or medicine, on top of the product.
  – Otherwise, it may result in a fire, electric shock, or injury due to its fall, etc.

• Make sure that you connect the power plug firmly. Do not use voltage other than the rated voltage indicated on the product.
  – An insecure connection may result in a fire.

• Do not insert a conductor, such as chopsticks, into the groove on the other side of the product while the power plug is connected to an outlet. Do not touch the power plug immediately after unplugging it from the outlet.
  – Otherwise, it may cause electric shock.

• Hold the power plug with dry hands.
  – Otherwise, it may cause electric shock.

• Do not move or push the product while holding a product cable such as a power cord.
  – The cable may get damaged and cause a breakdown or result in a fire or electric shock.

• When removing a cable plugged into the product, make sure that you hold the connector at the end of the cable. Do not hold the cable line.
  – Otherwise, it may result in an injury or the product may fall and cause a breakdown.

• Do not keep the product in a place exposed to heat, e.g., near a heater.
  – Otherwise, it may cause a fire or malfunction.

• Do not disassemble, repair, or modify the product.
  – Otherwise, it may cause a breakdown, resulting in a fire, electric shock, or injury.

• Keep plastic wraps out of reach of toddlers.
  – Otherwise, toddlers may choke on the plastic wraps.

• Do not drop an object on the product or make an impact on it. Keep the product away from places with severe vibrations or magnets.

• Do not damage, modify, bend, twist, or heat a power cord.
  – Otherwise, it can damage the power cord, resulting in a fire or electric shock.

• When you are not using the product for a prolonged period, such as when you are away from home, unplug the power cord from the power outlet.
  – If dust accumulates, it can cause heat, resulting in electric shock or fire due to a short circuit.

• Do not dispose of waste batteries together with regular waste. Dispose of them separately.
  – Otherwise, there is a risk of explosion or fire.

• Do not use high voltage products around this product. (ex. Electrical swatter)
  – This product may malfunction due to electrical shock.

• Do not touch the power plug immediately after unplugging it from the outlet.
  – Otherwise, it may cause electric shock.

• Connect the power plug to a grounded outlet or extension cord. (This does not apply to products without a ground.)
  – Otherwise, it may cause a breakdown or electric shock due to a short circuit.

• In the case of a product with a vent, keeping the product turned on for a prolonged period can result in the vent getting hot. Do not touch the vent when it is hot. The heat is not a fault of the product and does not cause any malfunction. So, you may use the product without worry.

• Do not damage the power cable, AC adapter, or power plug. Do not place a heavy object on top of the power cable or AC adapter.
  – Otherwise, it may cause a fire or electric shock.

• If dust, dirt, etc. is found on the power plug pins, an AC adapter, or a power outlet, wipe it completely.
  – Otherwise, it may cause a fire.

• In the case of a product with a power cord or AC adapter, use only genuine power cords and AC adapters provided by LG Electronics.
  – Otherwise, it may cause a fire or electric shock.

• If you are using headphones or earphones, do not turn on the volume too loudly or use them for a prolonged period. [This only applies to models that support headphones or earphones] – Otherwise, it may negatively affect your hearing ability.

• The software of this product can be updated with the LG Sound bar app. Do not turn off the power of the product while updating the software. Once the update is complete, the product power turns off automatically.
  – If you turn off the power of the product while the software is being updated, it may cause a product malfunction.

The following only applies to models with a remote control

• Do not let children use the remote control. Keep the remote control out of reach of toddlers.
• Do not let children put the remote control in their mouth. Make sure that children don’t swallow the remote control cover or a battery. If a child swallowed one, consult a physician immediately.
• Beware that children may step on the remote control cover and get injured.
• Remove obstacles between the product and the remote control for the smooth operation of the remote control.

The following only applies to models that use optical discs

• Do not insert your hand into a disc drive or pull it out forcefully.
• Make sure that children do not insert their hands into the disc drive.

The following only applies to models that able to watch video

• Refrain from watching a 3D video if you didn’t have enough sleep or after drinking alcohol.
  – Some 3D videos may surprise or excite people.

• If any of the following symptoms occur while watching a video, stop watching it immediately and take a rest.
  – If any of the symptoms continue, consult a physician. Vertigo, burning sensation of eyes or face, unconscious motion, spasm, clouded consciousness, confusion, disorientation, nausea.

• You may suffer a symptom such as a seizure when you watch a certain image in a video or game or a video with a certain pattern or flashing lights. If you or any of your relatives have a history of epilepsy or seizures, consult a physician before watching.

• When you watch a 3D video, remove objects that are fragile or can cause injury from your surroundings.
  – If you mistake a 3D video as real or move your body with surprise, you or your nearby relatives may get injured or objects near you may get damaged.

Precautions for cleaning the product

• Do not spray water directly onto the product when cleaning it.
  – Otherwise, it may cause a fire or electric shock.

• When cleaning the product, make sure that you pull out the power cord first and wipe the surface of the product lightly with a dry cloth. Do not use chemicals or detergents when cleaning the product. They may deteriorate the product surface or peel off the paint from the product (benzene, alcohol, etc.).

Before Reporting Product Malfunction

Troubleshooting
If you experience the following issues while using the product, please perform several checks, as they may not be malfunctions.

General Errors

devices such as your TV, subwoofer, or amplifier from the product, then plug them in again.
• After resetting the product, connect your smartphone and Wi-Fi again. ( See “Connecting with a Smartphone via Wi-Fi” on page 17.) (Please beware that previous product settings may be lost.)
The power does not turn on| • Is the power cord plugged into the outlet properly?
– Connect the power plug to the outlet correctly.
There is no sound| • Is the volume set to minimum?
– Press the Volume button on the remote control to turn up the volume.
– If you are using an external device such as a set-top box, portable device, or Bluetooth device, adjust the volume of the external device.
• Is the mute function activated?
– If all LEDs blink orange, the mute function is on. Press the Mute button to unmute.
• Is the correct product function selected according to the external device connected?
– Press the Function button to check if you selected the correct function.
The subwoofer does not produce sound| • Is the product properly connected to the wireless subwoofer?
– If the LED on the wireless subwoofer is blinking green or lit in red, it means it is not connected. If the connection is established, a green light will appear. Reconnect the product to the wireless subwoofer. ( See “Connecting the Product” on page 6.)
The remote control does not work properly| • When using the remote control, point it at the front of the product.
• Use the remote control within a 7-m (23 ft) radius of the product.
• Replace the batteries with new ones as needed.
The Auto Power function does not work| • Check connection to external devices (ex. set-top box, portable device, Bluetooth device).
LG Sound Sync does not work| • Check whether your TV supports LG Sound Sync.
• Check if the TV is properly connected to the product via an optical cable.
– Press the Settings button on the TV remote control to check if the function is turned on in [LG Sound Sync].
The product volume is low| • Check the following and change the settings accordingly.
– Run the LG Sound Bar app, tap the Settings button on the first screen, and change the [DRC] function to [Off] on the [Sound Settings] menu.
– When the product is connected to a TV, press the Settings button on the TV remote control, select the [Speaker] menu, and change the [Digital Sound Output] setting from [PCM] to [AUTO] or [BITSTREAM].
– If the product is connected to a playback device such as a DVD player or Blu-ray disc player, go to the connected device’s Settings menu. Change the [Digital Sound Output] setting from [PCM] to [PRIMARY PASS-THROUGH] or [BITSTREAM]. Set the [DRC] of the connected device to [OFF].
– If the product’s Night Time mode is on, turn it off by pressing the Settings button and Left/Right and then Up/Down.
The product fails to recognize a USB storage device| • The product may not support the file format of the USB storage device. Format the USB storage device and reconnect it. When formatting, refer to the USB storage device formats supported by the product and select an appropriate file format. ( See “Connecting to a USB Storage Device” on page 48.)
A Bluetooth device cannot be paired| • Press the Settings button on the Bluetooth device and check whether the Bluetooth function is enabled. If Bluetooth is enabled, turn it off and on, then try again.
• Remove any obstacles between the product and the Bluetooth device.
• Bluetooth pairing (connection) may not work properly depending on the Bluetooth device type or the surrounding environment.

Network Connection Errors

not be smooth when disturbed by other electric appliances that use radio waves, such as microwave ovens and medical equipment. Install the product 1 m (3.3 ft) away from other home appliances.
• Turn off your wireless router and turn it on again.
• Check if your smartphone’s Wi-Fi function is turned on. You can check the Wi-Fi connection status in your smartphone’s settings.
• Check if the product and smartphone are on the same Wi-Fi network.
The product does not connect to the Wi-Fi network| • Did you turn off the wireless router and turn it on again?
– Turn off the product and then turn it on again.
• Have you installed a new wireless router?
– You will need to reconfigure the network settings of the product. ( See “Connecting with a Smartphone via Wi-Fi” on page 17.)
• Did you change the settings of the wireless router?
– If the router password contains some special characters (such as ` ‘ ” + / \ ; : – _ ^ & () <>) or emoticons, the sound bar may not be connected. It is recommended to set a password using a combination of English letters and numbers.
– It is recommended to set the security type of the wireless router to WPA2.
• Unplug the router and plug it in after 10 seconds. Then try to connect after network recovery.
• Changing the wireless channel on your router can help reduce wireless interference. (Here is how to change the wireless channel of the most common routers. For the exact details, refer to your router’s instruction manual.)
1. Enter the IP address on your smartphone, PC, or MAC, or use the setup wizard CD to log into the router setup page. This can only be done when the router is connected to the network via Wi-Fi or an Ethernet cable.
2. Find the wireless settings page and change the wireless channel of your 2.4 GHz / 5 GHz network. If the “Auto” channel is enabled, disable it and set up a specific channel.
– If the router channel is 2.4 GHz, 6 ch / 11 ch
– If the router channel is 5 GHz, 48 ch / 149 ch
3. Save the settings and restart the wireless router.
– Remove the power cable from the router, wait 5 seconds, and reconnect the power cable. When the router is completely powered on, try connecting it again.

App Errors

– Check if the power of the device is turned on.
– Check if the app you wish to run supports the operating system of your smartphone. You can visit the app manufacturer’s website to confirm supported operating systems.
– Check if you have the latest version of the app. Search for the app on Google Play or the App Store and check if an Update button appears next to it. If it is not the latest version, tap the Update button.
• If the error is not resolved yet, try connecting by using another smartphone with the LG Sound Bar app installed.

Problems in Wireless Connection

as close to each other as possible.
• Do not install the product on metal furniture.
• Wireless communication may not work properly in weak signal areas.
The Bluetooth connection is causing a malfunction or
making noise| • Do you hear noise or experience malfunctions when using Bluetooth?
– Do not let any part of your body contact the transceiver of the Bluetooth device or the product.
– Do not install the Bluetooth device on a wall or in a secluded spot.
– Remove any obstacles between the product and the Bluetooth device.
– Install the Bluetooth device near the product.
• When the Bluetooth device is too far from the product, Bluetooth may be disconnected or malfunctions may occur.
– Install the Bluetooth device 1 m (3.3 ft) away from devices that use the same frequency as the product, such as wireless routers, medical equipment, and microwave ovens.

Turning off the Demo Mode

press the Function button several times?
• Do you only see white, red, and green LEDs repeatedly?
– The demo mode may be activated on the product. Unplug the product’s power cable and plug it back in.
– If the remote control still does not work, press and hold the Function button on the sound bar for about 5 seconds. If the product works normally, it means that the demo mode has been turned off.

Appendix

Specifications
General

• Manufacturer: MOSO POWER SUPPLY TECHNOLOGY CO., LTD.
• Input: 100 – 240 V ~ 50/60 Hz
• Output: 23 V 2.61 A
Dimensions (W x H x D)| Approx. 975.0 mm x 63.0 mm x 125.0 mm (including the base)
(38.4 inch x 2.5 inch x 4.9 inch)
Operation Temperature Range| 5 °C – 40 °C (41 °F to 104 °F)
Operation Humidity Range| 5 % – 80 % RH
Bus Power Supply (USB)| 5 V 500 mA
Available Digital Input Audio Sampling Frequency| 32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz
Available Digital Input Audio format| Dolby Digital, Dobly Digital Plus, Dolby TrueHD, Dolby Atmos, DTS Digital Surround, DTS-HD HRA, DTS-HD MA, DTS:X, IMAX DTS, IMAX DTS:X, PCM

Input/Output

4K resolution is supported for 4K sources applied with HDCP 2.3.

Amplifier (RMS output)

Wireless Subwoofer

(8.7 inch x 15.4 inch x 12.3 inch)

System

Rear Speakers and Wireless Receiver (SPQ8-S (SPQ8-S, S78S2-S)) (Sold Separately)

inch x 6.9 inch)

Rear Speakers

(3.9 inch x 5.5 inch x 3.9 inch)

• Design and specifications are subject to change without notice.

Registered Trademarks and Licenses
All trademarks and trade names are the property of their respective owners.

Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works.
Copyright © 2012–2021 Dolby Laboratories. All rights reserved.

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by LG Electronics is under license.
Other trademarks and trade names are those of their respective owners.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. (for companies headquartered in the U.S./Japan/Taiwan) or under license from DTS Licensing Limited (for all other companies).
DTS, DTS:X, and the DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2022 DTS, Inc. ALL RIGHTS RESERVED.

Manufactured under license from IMAX Corporation. IMAX® is a registered trademark of IMAX Corporation in the United States and/or other countries. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. (for companies headquartered in the U.S./Japan/Taiwan) or under license from DTS Licensing Limited (for all other companies). DTS and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2022 DTS, Inc. ALL RIGHTS RESERVED.

LG Wi-Fi Sound Bar includes MQA technology, which enables you to play back MQA audio files and streams, delivering the sound of the original master recording. MQA and the Sound Wave Device are registered trade marks of MQA Limited © 2016 ‘MQA’ or ‘MQA Studio’ indicates that the product is decoding and playing an MQA stream or file, and denotes provenance to ensure that the sound is identical to that of the source material. ‘MQA Studio’ indicates it is playing an MQA Studio file, which has either been approved in the studio by the artist/producer or has been verified by the copyright owner.

What You Need to Know about Network Services

All information, data, documents, correspondence, downloads, files, text, images, photos, graphics, videos, webcasts, publications, tools, resources, software, code, programs, applets, widgets, applications, products, and any other content (“Content”) and services and offerings (“Services”) made available by a third-party are provided under the sole responsibility of the service providers that produced them.

Withholding, removal, or suspension of any or all of these Content and Services are not restricted, and the use of and access to Contents and Services provided through LG Electronics products by the service providers may be changed anytime without prior notice.

If you have any demands or issues regarding Content and Services, you can refer to the service provider’s website for the most up-to-date information. LG Electronics is not responsible for consumer services related to Content and Services, and does not undertake any obligations. Any questions or requirements regarding Content and Services should be fulfilled directly by the respective content and service providers.

It is clear that LG Electronics is not responsible for any Content or Services, or any change, removal, or suspension of each Content or Service, and does not certify or guarantee the use of or access to such Content or Services.

Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://opensource.lge.com.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.

Handling the Product
When shipping the Product
Please save the original shipping carton and packing materials. If you need to ship the product, for maximum protection, re-pack the product as it was originally packed at the factory.
Keeping the exterior surfaces clean

• Do not use volatile liquids such as insecticide spray near the product.
• Wiping with strong pressure may damage the surface.
• Do not leave rubber or plastic products in contact with the product for a long period of time.

Cleaning the product
To clean the product, use a soft, dry cloth. If the surfaces are extremely dirty, use a soft cloth lightly moistened with a mild detergent solution. Do not use strong solvents such as alcohol, benzine, or thinner, as these might damage the surface of the product.

References

• . Spend less. Smile more.
• LG Electronics & Home Appliances | Shop Now | LG USA
• Patents - DTS
• Spotify - Connect
• LG Open Source
• TIDAL Connect | TIDAL
• Supported Alexa Features by Country for International Version Echo Devices - Amazon Customer Service
• Page not found - Spotify
• Third Party Licenses | Spotify for Developers

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