LG MBM67504230 LED Monitor User Manual

: June 16, 2024
: LG

Table of Contents

LG MBM67504230 LED Monitor
Product Usage Instructions
Frequently Asked Questions
Warranty
Disclaimer
Documents / Resources
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

LG MBM67504230 LED Monitor

Warranty Statement

Should your LG OLED monitor (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace the Product. This limited warranty is valid only to the original purchaser of the Product and applies only when purchased lawfully and used within the United States including U.S. Territories.

Warranty Period

PARTS/LABOR: 2 Years from the date of original retail purchase. (Internal and functional parts only, including OLED Display Panel)

How Service is Handled

The original sales invoice specifying the Product and date of purchase is required to obtain warranty service.
To ensure proper credit and avoid unnecessary charges, you must obtain an RMA (Return Merchandise Authorization) before returning any product to LG.
For customer assistance, please contact LG Electronics:
- Call 1-888-865-3026 and select the appropriate option from the menu.
- Or by mail:
- LG Electronics Customer Service
- ATTN: Customer Service
- P.O. Box 240007,
- Huntsville, AL 35813
- Or by E-mail: comm.display@lge.com
Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
Any replaced Product and/or parts will be the property of LG.

Disclaimer

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY PERIOD. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

This Limited Warranty Does Not Cover

Service trips to deliver, pick up, install, educate how to operate, replace fuses, correct wiring, or correct unauthorized repairs and the removal and reinstallation of the Product for repair.
Damage or loss to programs, data, or removable storage media.
Damage or failure of the Product caused by installation or repair of the video system, system cables, converters, equipment supplied by a cable provider, or other components in a video/antenna system.
Damage or failure of the Product caused by improper set-up or adjustment on end-user controls.
Damage or failure of the Product caused by transportation and/or handling, including scratches, dents, chips, and/or other damage to the finish of your Product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery (Call 1-888-865-3026).
Damage or failure of the Product when used in other than normal intended use.
Damage or failure of the Product caused by electrical service, including voltage (or insufficient power surge), power failures, interruptions, or inadequate electrical circuit or interconnect (including AC supply).
Damage or failure of the Product resulting from improper installation or operation of the Product contrary to the Product owner’s manual and/or installation manual.
Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, flood, or other acts of nature.
Damage or failure of the Product caused by abnormal conditions or an environment where the temperature and humidity are not adequately controlled.
Damage or failure of the Product resulting from misuse, abuse, improper installation/repair/maintenance.
Damage or failure of the Product caused by the use of accessories, parts, consumable cleaning products, or service not provided or approved by LG.
Damage or failure of the Product caused by unauthorized alterations, modifications, or incorporation into any other product or system components, or if it is used for other than the intended purpose.
Damage or failure of the Product or missing items to any Product sold “AS IS,” “With All Faults” or similar disclaimer.
Products with original serial numbers that have been removed, altered, or cannot be readily determined.
Increases in utility cost and additional utility expenses.
Minor imperfections that do not materially alter or affect functionality.

How Warranty Service is Provided

If LG, at its discretion, opts to replace rather than repair a Product, the replacement of a Product under this limited warranty is offered in two different SWAP options:

REGULAR SWAP:

LG provides a prepaid shipping label for you to return a Product. LG will ship your replacement Product within two (2) business days of receiving the returned Product.

QUICK SWAP:

LG ships the replacement Product to you and includes a prepaid shipping label for you to return the replaced Product in the same box in which a replacement Product is provided. As a security measure, LG requires a credit card number from you.
If the replaced Product is not returned or is returned damaged as a result of your negligence, the cost of the replacement Product will be charged. You must return the replaced Product to LG within fourteen (14) days to avoid the credit card charge.

Specifications

Product	Warranty Period	Contact Information
LG OLED Monitor	2 Years (Parts/Labor)	LG Electronics Customer Service

Call: 1-888-865-3026
Mail:ATTN: Customer Service
P.O. Box 240007,
Huntsville, AL 35813

E-mail: comm.display@lge.com

FAQ

What does the warranty cover?

The warranty covers any defects in materials or workmanship under normal and proper use within the warranty period of 2 years from the original retail purchase.

How do I obtain warranty service?

You need to provide the original sales invoice and obtain a Return Merchandise Authorization (RMA) before returning the product. Contact LG Electronics for assistance.

What is not covered by the warranty?

The warranty does not cover damage due to improper setup, accidents, misuse, or issues not related to manufacturing defects.

What if the warranty service requires product replacement?

LG offers two SWAP options, REGULAR SWAP, and QUICK SWAP, both involving the use of a prepaid shipping label and possibly a security credit card number for replacement.

OLED MONITOR

Model: MBM67504230
Revision: 2307-REV00
Country of Origin: Korea
Warranty Period: 2 Years from the date of original retail purchase

Product Usage Instructions

Warranty Service

If your LG OLED monitor experiences a defect in materials or workmanship under normal and proper use, you may be eligible for warranty service. Please note the following:

This limited warranty is valid only for the original purchaser of the product.
The warranty is applicable only when the product is purchased lawfully and used within the United States, including U.S. Territories.
You will need to provide the original sales invoice specifying the product and date of purchase to obtain warranty service.

Obtaining RMA (Return Merchandise Authorization)

If you need to return a product to LG for warranty service, follow these steps:

Contact LG Electronics Customer Service by phone at 1-888-865-3026 and select the appropriate option from the menu.
Alternatively, you can reach out to LG Electronics Customer Service by mail at the following address: LG Electronics Customer
Service ATTN: Customer Service P.O. Box 240007, Huntsville, AL 35813.
You can also contact LG Electronics Customer Service via email at comm.display@lge.com.
To ensure proper credit and avoid unnecessary charges, you must obtain a Return Merchandise Authorization (RMA) before returning the product.

Replacement Products and Parts

If your product or parts need to be replaced under warranty, the following conditions apply:

Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
The replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
Any replaced product and/or parts will become the property of LG.

Exclusions from Warranty Coverage

The cost of repair or replacement under excluded circumstances shall be borne by the customer.

Frequently Asked Questions

Q: What is the warranty period for the LG OLED monitor?

A: The warranty period is 2 years from the date of the original retail purchase.

Q: How can I obtain warranty service?

A: To obtain warranty service, you need to contact LG Electronics Customer Service by phone, mail, or email. Make sure to have the original sales invoice specifying the product and date of purchase.

Q: What happens if my product needs to be replaced?

A: If LG decides to replace the product instead of repairing it, they offer a regular swap option.
LG will provide a prepaid shipping label for you to return the defective product, and they will ship the replacement product within two business days of receiving the returned product.

Q: Are replaced products and parts covered by warranty?

A: Yes, replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.

Warranty

Should your LG OLED monitor (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace the Product.
This limited warranty is valid only to the original purchaser of the Product and applies only when purchased lawfully and used within the United States including U.S. Territories.

*WARRANTY PERIOD*	*HOW SERVICE IS HANDLED*

__PARTS/LABOR:

2 years from the date of original retail purchase. (internal and functional parts only, including OLED Display Panel)

|

The original sales invoice specifying the Product and date of purchase is required to obtain warranty service.
__To ensure proper credit and avoid unnecessary charges, you must obtain an RMA (Return Merchandise Authorization) before returning any product to LG.
__For customer assistance, please contact LG Electronics: Call 1-888-865-3026 and select the appropriate option from the menu.
__Or by mail: LG Electronics Customer Service ATTN: Customer Service
P.O. Box 240007, Huntsville, AL 35813
__Or by E-mail: comm.display@lge.com
Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
Any replaced Product and/or parts will be the property of LG.

Disclaimer

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY PERIOD. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY DOES NOT COVER

Service trips to deliver, pick up, install, educate how to operate, replace fuses, correct wiring, or correct unauthorized repairs and the removal and reinstallation of the Product for repair.
Damage or loss to programs, data, or removable storage media.
Damage or failure of the Product caused by installation or repair of antenna systems, cable converters, equipment supplied by a cable provider, or other components in a video system.
Damage or failure of the Product caused by improper set-up or adjustment on end-user controls.
Damage or failure of the Product caused by transportation and/or handling, including scratches, dents, chips, and/or other damage to the finish of your Product, unless such damage results from a defect in materials or workmanship and is reported within one (1) week of delivery (Call: 1-888-865-3026).
Damage or failure of the Product when used in other than normal intended use.
Damage or failure of Product caused by incorrect electrical current or voltage (including power surge), power failures, interruptions, or inadequate electrical service, including incorrect or insufficient AC supply.
Damage or failure of the Product resulting from improper installation or operation of the Product contrary to the Product owner’s manual and/or installation manual.
Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, flood, or other acts of nature.
Damage or failure of the Product caused by abnormal conditions or an environment where the temperature and humidity are not adequately controlled.
Damage or failure of the Product resulting from misuse, abuse, improper installation/repair/maintenance.
Damage or failure of the Product caused by the use of accessories, parts, consumable cleaning products, or service not provided or approved by LG.
Damage or failure of the Product caused by unauthorized alteration, modification, or incorporation into any other product or system components, or if it is used for other than the intended purpose.
Damage or failure of the Product or missing items to any Product sold “As Is”, “With All Faults” or a similar disclaimer.
Products with original serial numbers that have been removed, altered, or cannot be readily determined.
Increases in utility cost and additional utility expenses.
Minor imperfections that do not materially alter or affect functionality.
The cost of repair or replacement under the above-excluded circumstances shall be borne by you.

HOW WARRANTY SERVICE IS PROVIDED

If LG, at its discretion, opts to replace rather than repair a Product, the replacement of a Product under this limited warranty is offered in two different SWAP options:
REGULAR SWAP: LG provides a prepaid shipping label for you to return a Product. LG will ship your replacement Product within two (2) business days of receiving the returned Product.
QUICK SWAP: LG ships a replacement Product to you and includes a prepaid shipping label for you to return the replaced Product in the same box in which a replacement Product is provided. As a security measure, LG requires a credit card number from you. If the replaced Product is not returned or is returned damaged as a result of your negligence, the cost of the replacement Product will be charged. You must return the replaced Product to LG within fourteen (14) days to avoid the credit card charge.
E-mail: comm.display@lge.com