AC AIR Technology T2W2 Remote Control Aircraft Tugs Instruction Manual

: June 15, 2024
: AC AIR Technology

T2W2 Remote Control Aircraft Tugs

Product Information

Specifications

Model: T2W3 Aircraft Tug
World’s First Portable, Remote-Control Aircraft Tugs

Components

1-1 Components in the Box

Tire Guide Spacers for Tug
Track Adjustment Tires with sidewall deflectors
Tools
Radio Transmitter
Battery Tray
Radio Charger
Tug Charger
Owners Manual
Spare Parts Bag

1-2 Tug Components

Rear Cradle Gate
Wheel Cradle
Wheel Cradle Links
Wheel Ramp
Left Track Assembly
Main Plate
Right Track Assembly
Power Switch
Wheel Lock Latch Assembly
Tug Charger Connection
Electronics Cover

1-3 Remote Control Components

Power Indicator LED
3 Speed Toggle Light Switch
Wheel Cradle Lock & Cradle Release Switch
Charging Indicator LED
Charging Jack
Control Stick
ON/OFF Switch
Lanyard Anchor

1-4 Charger Components

Tug Connection
Tug Charger
Charging Indicator LED
110V Power Connection
Remote Control Charger
Radio Connection
110V Power Connection

1-5 Spare Parts

Spare Track Parts
Retainer Clips
Pins
Track Install Tools
Links
Treads
Fuses
- 4 Amp Light Fuse
- Retainer Clip Tool
- 10 Amp Circuit Board Fuse

1-6 Track Tools

The track tools are used to assist in the installation of new
tracks. This section is intended to show how the tools are used
only. A detailed instruction guide is provided when purchasing new
tracks. Refer to that instruction guide when installing new
tracks.

Track Pin
Retainer Clip (Teeth Pointing Down)
Retainer Clip (Teeth Facing Outward)
Track Pin Groove

1-7 On-Board Parts Box

The On-Board Parts Box contains spare track links / shims,
rotoclips, and a rotoclip tool to quickly replace or repair tracks.
It also includes cradle shim mounting screws to lift the wheel
cradle ramp away from the ground. When the ground is very uneven
the wheel cradle ramp may hit the ground preventing the aircraft
from loading. These components are located on-board the tug,
underneath the electronics cover.

Product Usage Instructions

Start-Up Guide

2-1 Remote Control Operation

To operate the remote control, follow these steps:

Turn ON the remote controller.
Use the control stick to move the tug in the desired
direction.
Toggle the 3-speed switch to adjust the speed of the tug.
Use the light switch to control the lights on the tug.
Turn OFF the remote controller when not in use to prevent
accidental movement of the tug.

2-2 Operating the Tug

To operate the tug, follow these steps:

Make sure the power switch on the tug is in the OFF
position.
Load the aircraft wheel onto the wheel cradle.
Secure the wheel using the wheel lock latch assembly.
Turn ON the power switch on the tug.
Use the remote control to move the tug in the desired
direction.
Adjust the speed of the tug using the 3-speed toggle switch on
the remote control.

2-3 Loading The Aircraft Wheel

To load the aircraft wheel onto the wheel cradle, follow these
steps:

Make sure the power switch on the tug is in the OFF
position.
Position the wheel cradle ramp on the ground.
Align the aircraft wheel with the wheel cradle.
Push the aircraft wheel onto the wheel cradle until it is
securely in place.
Secure the wheel using the wheel lock latch assembly.
Turn ON the power switch on the tug.

Troubleshooting

If you encounter any issues with the product, refer to the
troubleshooting section in the user manual for solutions.

Warranty

The product comes with a warranty. Refer to the warranty section
in the user manual for details and terms.

FAQ

```
1. Q: How do I install new tracks?
```

A: Refer to the detailed instruction guide provided when
purchasing new tracks for installation steps.

1. Q: What should I do if the remote controller starts

beeping?

A: The beeping indicates that the remote controller is still in
the ON position. It is not an indicator of a low battery. Turn OFF
the remote controller when not in use to stop the beeping.

1. Q: What is included in the On-Board Parts Box?

A: The On-Board Parts Box contains spare track links / shims,
rotoclips, and a rotoclip tool. It also includes cradle shim
mounting screws to lift the wheel cradle ramp away from the
ground.

Instruction Manual
95677 Rev. D

MODEL: T2W3 Aircraft Tug

World’s First Portable, Remote-Control Aircraft Tugs

Table of Contents
1. Components ……………………………………………………………..3
1-1 Components in the Box ………………………………………………………………. 3 1-2 Tug Components ……………………………………………………………………….. 4 1-3 Remote Control Components………………………………………………………. 5 1-4 Charger Components …………………………………………………………………. 6 1-5 Spare Parts ………………………………………………………………………………. 7 1-6 Track Tools ……………………………………………………………………………….. 8 1-7 On-Board Parts Box …………………………………………………………………. 10
2. Start-Up Guide………………………………………………………… 11
2-1 Remote Control Operation ………………………………………………………… 11 2-2 Operating the Tug…………………………………………………………………….. 12 2-3 Loading The Aircraft Wheel ……………………………………………………….. 14
Single Wheel Aircraft Pre-Load Setup ………………………………………… 14 Dual Wheel Aircraft Pre-Load Setup …………………………………………… 14 Aircraft with Chine Tires Pre-Load Setup…………………………………….. 15 2-4 Unloading The Aircraft Wheel…………………………………………………….. 19 2-5 Adjusting the Wheel Cradle ……………………………………………………….. 22 2-6 Adjusting the Tire Guide Spacers for a Single Wheel Aircraft …………. 24 2-7 Adjusting Track Tension…………………………………………………………….. 26 2-8 Lifting the Wheel Cradle Ramp ………………………………………………….. 28 2-9 Charging the Tug……………………………………………………………………… 30 2-10 Charging the Remote Controller……………………………………………….. 31 2-11 Replacing the Remote Control Batteries ……………………………………. 32
3. Troubleshooting ………………………………………………………34
4. Warranty………………………………………………………………….39
2

1. Components
1-1 Components in the Box

Tire Guide Spacers for

Tug

Track Adjustment

Tires with sidewall

Tools

deflectors

Radio Transmitter

Battery Tray

Radio Charger

Tug Charger

Owners Manual

Spare Parts Bag 3

1. Components
1-2 Tug Components
Rear Cradle Gate Wheel Cradle
Wheel Cradle Links Wheel Ramp

Left Track Assembly Main Plate Right Track Assembly
Power Switch

Wheel Lock Latch Assembly

Tug Charger Connection
Electronics Cover
4

1. Components
1-3 Remote Control Components

Power Indicator LED

3 Speed Toggle
Light Switch Wheel Cradle Lock &
Cradle Release Switch Charging Indicator LED
Charging Jack

Control Stick
ON/OFF Switch Lanyard Anchor

Warning: The control stick on the remote controller is very sensitive and will cause the tug to move if it is moved accidentally. Turn OFF the remote controller when not in use.
Note: If the remote controller is not used for a few minutes it will start beeping as a indicator that it is still in the ON position. This is not an indicator of a low battery.

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1. Components
1-4 Charger Components
Tug Connection

Tug Charger
Charging Indicator LED

110V Power Connection

Remote Control Charger

Radio Connection

110V Power Connection

6

1. Components
1-5 Spare Parts

Spare Track Parts

Retainer Clips

Pins
Track Install Tools

Links

Treads
Fuses

4 Amp Light Fuse

Retainer Clip Tool

10 Amp Circuit Board Fuse
7

1. Components
1-6 Track Tools
The track tools are used to assist in the installation of new tracks. This section is intended to show how the tools are used only. A detailed instruction guide is provided when purchasing new tracks. Refer to that instruction guide when installing new tracks.

Track Pin

Retainer Clip (Teeth Pointing Down)

Retainer Clip Teeth Facing
Outward

Track Pin Groove

When the retainer clip is properly installed into the track pin groove is should rotate freely inside of the groove.

8

The Track Pin Tools are used to assist in the installation of new tracks when the they are too tight making it difficult to align the pin holes.
Insert the track pin tools on the inside and outside adjacent pins to the missing pin hole. You will need to hold these in place by hand.

Track Pin Tools

Adjacent Pin Adjacent Pin
Missing Pin Hole

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1. Components
1-7 On-Board Parts Box
The On-Board Parts Box contains spare track links / shims, rotoclips, and a rotoclip tool to quickly replace or repair tracks. It also includes cradle shim mounting screws to lift the wheel cradle ramp away from the ground. When the ground is very uneven the wheel cradle ramp may hit the ground preventing the aircraft from loading. These components are located on-board the tug, underneath the electronics cover.

Track Links / Shims

Parts Box

Rotoclip Install Tool

Rotoclips

Shim Mounting Screws

10

2. Start-Up Guide

2-1 Remote Control Operation

1. Switch the remote control ON. The power indicator light turns on and the remote control beeps once. If this does not happen, check the remote control battery connection for proper installation. When the battery level is low, the remote control will begin to beep repeatedly, signaling to replace or recharge the batteries.
2. To drive the tug, move the control stick in the desired direction.
3. The Wheel cradle Lock & Cradle Release Switch is a 3 position switch. The Unlock and Lock positions are used to lock the wheel cradle rotation. The Release position is to release the tire from the cradle while unloading.

3 Position Speed Switch
Fast – Moderate
Slow
ON/OFF Power Switch

Forward ON Left

Right

Wheel cradle Lock & Cradle Release Switch
Unlock – Lock
Release

Reverse

Left

Right

Forward 11

2. Start-Up Guide
2-2 Operating the Tug 1. Before turning on the tug, make sure the tracks and bottom of the tug are free from
obstruction. 2. Turn the tug on using the ON/OFF switch. There will be a short series of beeps
and then the ON/OFF switch will illuminate red to show the tug is on. The ON/OFF switch light will be on solid when the battery is fully charged. When the tug battery is low the ON/OFF switch light will blink and there will also be a beeping sound.
ON/OFF Switch
3. Turn on the power switch on the radio controller. The power indicator LED will illuminate green/blue in color. It is recommended you practice maneuvering the tug prior to loading the plane.
4. It is recommended to use the radio in fast speed mode. Moderate and Slow speed mode should be used when maneuvering in tight quarters as it reduces the tugs power output.
5. When towing your airplane ALWAYS be cautious of the steering angle limitations of your aircraft. Do not over steer your aircraft with the tug. This can cause damage to your gear.
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6. After lifting the tug off of the ground for any reason or taking it in and out of your aircraft, you must check the sprockets for proper seating along the tracks. If the sprocket is not properly seated it could result in damage to the track.
Check sprockets for proper seating and alignment.
7. Visually check tracks for wear on the treads and wear on the inner plastic surfaces. Also inspect for damaged or missing retainer clips as a result of driving over small rocks. Damaged treads should be replaced before operating the tug.
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2. Start-Up Guide
2-3 Loading The Aircraft Wheel Single Wheel Aircraft Pre-Load Setup
Use the tire guide spacers provided (see Section 2-6 for adjustment)
Dual Wheel Aircraft Pre-Load Setup Remove the tire guide spacers by removing the adjustment pins and sliding the tire guide spacers out towards the center of the wheel cradle.
Adjustment Pin
Tire Guide Spacer 14

Aircraft with Chine Tires Pre-Load Setup
Replace the tire guide spacers with the tire guide spacers for chine tires by removing 2 flat head screws with a 5/32″ drive. Add removable thread-locker on the screw threads. When tightening the screws onto the tire guide spacers for chine tires, verify that the mounting blocks are parallel. If not, they may not slide once installed onto the wheel cradle.
Mounting Block

5/32″ Drive Flat Head Screws

Tire Guide Spacer

Note: The tire guide spacers for chine tires is intended to sit underneath the chine for single wheel or dual wheel tire configurations.

Tire Guide Spacers for Chine Tires
15

WARNING:
DO NOT SIT IN THE PLANE WHILE DRIVING THE TUG.
TO PREVENT GOING BEYOND YOUR STEERING LIMITS IT IS HIGHLY RECOMMENDED THAT YOU LOCK THE Wheel cradle FROM ROTATING WHILE GOING UP AND DOWN HILLS AND MOVING ALONG A STRAIGHT PATH. THE Wheel cradle FEATURE SHOULD ONLY BE USED ON FLAT GROUND AND WHEN MANEUVERING IN TIGHT QUARTERS.
1. Once the pre-load setup is complete turn ON the tug and remote controller. The wheel ramp needs to be in the down position before loading the aircraft wheel. If the wheel ramp is in the up position, toggle the latch release switch on the radio controller to the middle (lock) position. Rotate the lazy susan until it clicks into the locked position. Toggle and hold the latch release switch on the remote controller in the release (low) position then tap the back of the cradle. The wheel cradle should fall to the down position.The ramp release only occurs when the lazy susan is oriented as shown below. Once the wheel ramp is in the down position toggle the latch release switch to the middle position, locking the lazy susan from rotating.
WARNING:
DO NOT PUT ANY PART OF YOUR BODY IN THE MECHANISM WHILE RELEASING THE LATCH. SEVERE BODILY INJURY CAN OCCUR.
Rotate Wheel cradle

Wheel cradle 180 Degree Range of Motion

· Wheel Cradle Ramp · Down position · Front of the cradle
16

2. Drive the tug to line up the aircraft tire with the center of the wheel ramp.
It may be necessary to apply a little pressure with your foot to the top of the battery cover to get the wheel started onto the tug.

Wheel Ramp in Down Position

Aircraft Tire

3. Drive the tug under the aircraft tire until the tire is positioned on top of the wheel cradle. It may be necessary to chock the wheels to keep the plane from moving.

Aircraft Tire

Top of Wheel cradle
17

4. Continue driving the tug under the tire until the rear gate locks onto the latch and the wheel ramp is in the up position.

Circuit Breaker

Rear Gate Locked into
Latch

Wheel Ramp in Up Position
5. The Wheel cradle Lock switch on the radio can be moved to the unlocked position during operation to allow 180° of rotation, refer to section 2-1.
6. The circuit breaker reset buttons will activate if the tug is overloaded. To reset the circuit breakers open the access cover and locate the two white or black buttons on the circuit board. See image above. Press them down to reset the circuit breakers.
Critical Note:
If the circuit breaker activates again after being reset, the tug is being overstressed and could cause damage to the circuit board. Address any mechanical issues such as a seized sprocket or missing track retainer clips or any driving conditions such as driving up a steep incline or towing above the tugs capacity that could be causing the tug to overstress. If the issue persists call or e-mail AC Air Technology tech support for further assistance.
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2. Start-Up Guide
2-4 Unloading The Aircraft Wheel It is recommended to chock the wheels to keep the plane from moving
1. Toggle the Wheel Cradle Switch on the remote control to middle (Lock) position.

Wheel Cradle Lock & Cradle Release Switch
Unlock (180) – Lock
Release

2. Rotate the tug underneath the tire until the wheel cradle is at 0 degrees. A click will be heard when it reaches 0 degrees.

30 degrees

0 degrees

Wheel Cradle
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3. Toggle and hold the Wheel Cradle Switch in the Release position (down). With the joystick, move the tug against the tire so that there is slight pressure against the tire and rear gate. This will release the tension on the latch mechanism. Maintain this slight pressure. Rear Gate Slight pressure here
4. Back the tug out from underneath the tire. The wheel cradle should pivot down, releasing the tire. If the wheel cradle does not pivot down, slightly move the tug from left to right to re-center the wheel cradle lock, you will hear a click when the cradle lock is engaged.
Wheel Cradle in Down Position
5. Continue driving the tug away from the tire until the tire is completely off of the tug. Release the Wheel Cradle Switch once the tire is completely off of the tug.
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2. Start-Up Guide
2-5 Adjusting the Wheel Cradle 1. Make sure that the wheel cradle is down. If needed, use the radio to unlatch the
cradle.
Wheel Cradle in the Down Position
2. Place wheel chocks behind the rear tires of the plane to ensure the plane does not roll backwards.
3. Drive the tug under the wheel of the plane until the wheel cradle locks in the upright position.
Wheel Cradle in the Up Position
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4. The wheel should be touching the back gate.
Adjustment Pins
Back Gate: Wheel touching here.
5. Remove the adjustment pins and push the front side of cradle until it is touching the tire and reinstall the pins. The adjustment pins have two legs that need to be inserted to capture the pivot screw between them. You do not want the tire to be too tight in the cradle. Leave a little space for tire size variations.
Push this side up towards tire
Reinstall Adjustment Pins Pivot Screw
6. Release the latch using the radio and back the tug out from under the plane. Drive the tug back under the tire to check that the wheel cradle is set up correctly and to ensure the cradle is latching securely. When releasing the latch, the wheel should be against the back gate. If not, the latch may not release properly. 22

2. Start-Up Guide

2-6 Adjusting the Tire Guide Spacers for a Single Wheel Aircraft

Adjustment Pin

Tire Guide Spacer 1. If the tire guide spacers are in the widest position and your tire does not fit or it is
too close of a fit remove the tire guide spacers and adjustment pins.
Widest position
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2. Adjust the tire guide spacers by removing the adjustment pins and sliding the spacers towards each other. Ideally the tire guide spacers should be moved the same distance on each side to keep your tire centered in the cradle. The distance between the dovetail spacers should equal the width of your tire plus one inch maximum.
Width of your tire plus 1″ max
3. Align the adjustment pins to the nearest holes. Insert the adjustment to secure the tire guide spacers.
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2. Start-Up Guide
2-7 Adjusting Track Tension Track tension may need to be adjusted after several hours of use. Follow the instructions below for each track. Ratchet and 12-point socket are provided.
1. Use a 12-point socket and a ratchet to loosen the 12-point front-end retainer bolt. The track cover is hidden from view for clarity.

12-point Front-End Retainer Bolt

Hex Track Adjuster

Ratchet and 12-point socket

2. Next use a 7/16″ hex socket and ratchet to rotate the hex track adjuster.

For the left side track rotate the hex track adjuster Clockwise.
For the right side track rotate the hex track adjuster Counter Clockwise.
As you rotate the hex track adjuster you will hear and feel a click when it gets to the next tightest setting. When the track is adjusted properly you should have no more than 3/4″ of play at the center of the track. Do not over tighten the tracks.

3/4″ Up and Down Play at Center of Track
25

3. Once the track has been adjusted, tighten the 12-point front-end retainer bolt. 4. Re-install the outside track cover.
To loosen the track for removal or repair follow these steps.

Right Side

Track Cover Screws Outside Track Cover

Left Side
1. Remove the large outside cover from the side you want to loosen.
2. Use a 12-point socket to loosen the 12-point front-end retainer bolt.
3. Next use a 7/16″ hex socket to slightly rotate the hex track adjuster to relieve tension on the internal adjuster ratchet mechanism. CW for the left side, CCW for the right side.
4. While relieving the tension insert a 3/16″ diameter phillips screw driver into the access hole to release the internal locking mechanism. This should allow the track to become slack. If needed, hold the screw driver in place and push the track inward to allow for more slack. Remove the screw driver once the track is completely retracted.

12- point Front-End Retainer Bolt

1/4″ Screw Driver Access Hole

Hex Track Adjuster

Ratchet and 12-point socket
26

2. Start-Up Guide
2-8 Lifting the Wheel Cradle Ramp
Shims can be used to lift the wheel cradle ramp away from the ground. When traversing over very uneven terrain the wheel cradle ramp may hit the ground and prevent the aircraft from loading onto the tug. Only use the shims when needed.
1. The shims and mounting screws (with attached lock washer) are located in the onboard parts box underneath the electronics cover. The electronics cover is held down magnetically, pull the cover to open.

Electronics Cover

Shims
Mounting Screws

27

2. With the wheel cradle in the “Up” latched position, install the shims onto the tug mainplate threaded holes located near the loading end. Two shims and one mounting screw per side.
Wheel Cradle Up

Mainplate Threaded Holes
3. Both left and right side shims should be engaged if in the ON position or both sides should be disengaged if in the OFF position to prevent the cradle from twisting.

In the ON position, the wheel cradle should land on the shims lifting the wheel cradle ramp away from the
ground.

Loosen the mounting screws and rotate 180 degrees to the OFF position when not needed.
Tighten screws to secure.

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2. Start-Up Guide
2-9 Charging the Tug 1. Before charging your tug, the remote controller and tug should both be turned OFF.

Power Switch

Tug Charging Jack

2. Plug charger into charging jack and into a wall socket. The plug can only be inserted in one direction.

3. Normal charger indicator lights:

Red…………………..Charging

Solid Green…………Fully Charged

Flashing Green…….No Longer Charging

Tug Connection

Charging Indicator LED

110V Power Connection

4. Leave the charger connected to the tug whenever the tug is not in use. The charger is equipped with “smart” charging technology, preventing the battery from overcharging. Keeping the tug on its charger this will prolong the life of the battery.
29

2. Start-Up Guide
2-10 Charging the Remote Controller
WARNING: Only use the supplied charger to charge the controller when using the supplied batteries or the following:
– 1200mAh to 2200 mAh Ni-MH or Ni-Cd `AA’ Rechargeable Batteries
Using the remote control charger with alkaline batteries installed can damage the controller. Do not use the charger if alkaline batteries are installed in the controller.
1. Plug the transmitter charger into a 110v AC wall socket. 2. Plug the connector from the charger into the charging jack on the transmitter. The
charging indicator LED, located on the side of the transmitter, will illuminate green indicating the charger is charging. Once the transmitter is fully charged the charging indicator LED will turn off. 3. The charging rate of the charger is 150mAh. When using the 1200mAh batteries that are supplied, the radio requires an 8 hour charge when fully discharged (1200/150=8). If using 2200mAh batteries, it will take approximately 15 hours to charge (2200/150=14.6).
It is recommended to leave the remote controller charging when not in use.

Charging Indicator LED
Charging Jack

Radio Charger 30

2. Start-Up Guide
2-11 Replacing the Remote Control Batteries 1. Before changing the remote control batteries, the remote controller and tug should be
turned OFF. 2. Remove 2 screws on the back cover of the radio transmitter then remove the back
cover.
No Battery Access Cover Screws
Back Cover 31

The transmitter batteries are set up like A or B shown bel ow:

A

B

or

A. A shrink wrapped battery pack
3A. Disconnect the shink wrapped battery pack and remove the battery.
4A. Replace the batteries by purchasing a new shrink wrapped battery pack from AC Air Technology or installing the supplied battery tray and purchasing 6 rechargable `AA’ Lithium Ion batteries. Refer to section 2-9 in the owners manual
5A. Reconnect the battery to the transmitter circuit board.
6A. Re-install back cover and screws.

B. A battery tray with 6 rechargable AA’ Lithium Ion batteries 3B. Remove the 6 batteries and replace with new rechargbleAA’ Lithium Ion batteries. Refer to section 2-9 in the owners manual.
Note: A shrink wrapped battery pack can be purchused from AC Air Techology to replace the installed battery tray. To use a shrink wrapped battery pack:
1. Disconnect the battery tray from the transmitter circuit board.
2. Connect the new shrink wrapped battery pack to the circuit board.
4B. Re-install back cover and screws.

Battery Tray 32

3. Troubleshooting
The troubleshooting guide is divided into three sections: Tug, Remote Controller, Wheel Cradle. Refer to the images and descriptions below as they are mentioned throughout the text.

Radio Receiver

Servo

Latch Mechanism

Speed Control

For technical support call or e-mail AC Air Technology 855-884-7222
[email protected]
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34

35

36

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4. Warranty
LIMITED WARRANTY
Your new AC Air Technology Tug is warranted to the original purchaser (only) for one full year from the date of purchase to be free from factory defects in material and workmanship. During this 12-month period, AC Air Technology will repair or replace, at our discretion, the defective component determined by AC Air Technology to be defective.
This warranty does not apply to damage or defect resulting from misuse, improper application, commercial use, or attempted repair by “non-AC Air Technology” service staff. The warranty does not cover shipping or handling cost or any incidental or consequential damage. Batteries and tracks are not covered by warranty.
DAMAGE LIMITS
AC Air Technology shall not be liable for any damage, indirect or consequential, loss of profits or commercial or production loss, or other special loss or damage in any way connected with this product regardless whether such claim is based on warranty, in contract, negligence, or strict liability. In no event shall the liability of AC Air Technology exceed the individual price of the product on which liability is asserted. AC Air Technology has no control of the set up, application, use, modification, or misuse of this product, thus no liability shall be assumed or accepted for any resulting damage or injury. By the first act of use, set up or assembly, the user in using the product accepts all resulting liability. Failure to operate this product in a safe and responsible manner can result in damage or injury, both to the user as well as to others, the product, or property. This product is not a toy and is NOT intended to be used by children with out adult supervision. It is essential to read the entire manual and warranty/liability information prior to first use/application/installation of this product to operate correctly and avoid damage/ injury,
In cases where the purchaser or user are not prepared to accept liability associated with the use of this product, the user or purchaser is advised to return the unused product immediately in unused condition to the place of purchase.
RETURN PROCEDURE
When sending equipment in for requested warranty service, please include a note describing the problems/concerns with the equipment. You must include your name, address, telephone number and e-mail for prompt service. To request warranty service, a copy of your original sales receipt must be included. Warranty is approved and preformed at the discretion of AC Air Technology service department. You are required to pay all postage, shipping and insurance charges.
RETURN POLICY
Products can be returned within 10 days of delivery for a full refund if the product is in new condition and shipped with all the original packing and accessories. Any shipping cost associ-
ated with product delivery and/or return will not be refunded. A return authorization must be requested from AC Air Technology before any products can be returned.
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