Jabra Stealth MS Bluetooth Headset Instructions

June 15, 2024
Jabra

Jabra Stealth MS Bluetooth Headset

Product Information

Specifications

  • Product Name: Jabra Stealth
  • Bluetooth Profiles Supported: Hands-Free (HFP), Headset (HSP), Advanced Audio Distribution Profile (A2DP)
  • Firmware/Software: Ensure all devices, including Jabra device, are up to date with the latest version

Product Usage Instructions

Pairing with a Mobile Device

  1. Ensure your Jabra Stealth and mobile device are charged
  2. Activate Bluetooth on your mobile device
  3. Press and hold the Multi-function button on the Jabra Stealth until the LED light flashes blue
  4. Select “Jabra Stealth” from the list of available devices on your mobile device
  5. If prompted, enter the PIN code “0000” to complete the pairing process
  6. The LED light will turn solid blue when the pairing is successful

Pairing with a Computer or Softphone Client
Note: Pairing with a computer or softphone client may not provide full functionality.

  1. Ensure your Jabra Stealth and computer/softphone client are charged
  2. Check that your computer supports the Hands-Free (HFP) or Headset (HSP) Bluetooth profile, as well as the Advanced Audio Distribution Profile (A2DP)
  3. Update all devices, including your Jabra Stealth, with the latest firmware/software
  4. Follow the same steps as pairing with a mobile device, but select your computer/softphone client from the list of available devices
  5. If prompted, enter the PIN code “0000” to complete the pairing process
  6. Ensure that the Bluetooth connection is active on your computer
  7. If experiencing issues, remove the previous pairing and re-pair the Jabra Stealth
  8. Reset your Jabra Stealth if necessary
  9. Make sure you have the latest version of the softphone client installed
  10. Select your Jabra Stealth as the audio device on your computer and the softphone client

FAQ

  • Can I pair my Jabra Bluetooth device with a computer or softphone?
    A Jabra Bluetooth device is optimized for use with a mobile device such as a smartphone or tablet. However, it is possible to pair it with a computer and connect to a softphone client like Microsoft Teams. Please note that the full functionality may not be available in this scenario.

  • What Bluetooth profiles and software/firmware versions should be supported?
    To pair your Jabra Bluetooth device with a computer or unsupported device, ensure that it supports the Hands-Free (HFP) or Headset (HSP) Bluetooth profile, as well as the Advanced Audio Distribution Profile (A2DP). Additionally, make sure that all devices, including your Jabra device, are up to date with the latest firmware/software versions.

  • How can I troubleshoot issues when connected to a computer or softphone client?
    If you face challenges when connected to a computer or softphone client, try the following steps:

1. Check that the Bluetooth connection is active on the computer
2. Remove the previous pairing and re-pair the Jabra Bluetooth device
3. Reset your Jabra Bluetooth device if necessary
4. Ensure that you have the latest version of the softphone client installed
5. Make sure your Jabra device is selected as the audio device on your computer and the softphone client

PAIRING

Can I pair my Jabra Bluetooth device with a computer or softphone?
A Jabra Bluetooth device is optimized for use with a mobile device such as a smartphone or tablet. Some users may have success pairing a Jabra Bluetooth device with a computer and then connecting to a softphone client such as Microsoft Teams. However, the full functionality of the Jabra device may not be available. For example, you may be able to send and receive audio, but the buttons may not work for call controls the way they would with a mobile device.
If you do pair with a computer or unsupported device, note that it must support the following:

  • The Hands Free (HFP) or Headset (HSP) Bluetooth profile.
  • The Advanced Audio Distribution Profile (A2DP) Bluetooth profile.

In addition, ensure that all devices, including your Jabra device, are up to date with the latest firmware/software. When pairing your Jabra Bluetooth device, follow the same steps that you would for pairing with a mobile device. To troubleshoot challenges when connected to a computer or softphone client, try the following steps:

  • Check that the Bluetooth connection is active on the computer.
  • Remove the previous pairing and re-pair.
  • Reset your Jabra Bluetooth device.
  • Ensure that you have the latest version of the softphone client installed.
  • Ensure that your Jabra device is selected as the audio device on your computer and the softphone client.

https://www.jabra.com/supportpages/jabra- stealth/100-99800000-02/faq/b0e77e3ad177-43d4-a4ca-cb07b7582640

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