UScellular SKU 243760 Outdoor Receiver User Guide
- June 15, 2024
- UScellular
Table of Contents
UScellular® OUTDOOR
RECEIVER
Welcome Guide
SKU 243760
UScellular OUTDOOR RECEIVER INSTALLATION OVERVIEW
Welcome and thank you for choosing the UScellular® Outdoor Receiver to power
your internet. This guide provides an overview of the installation process.
Device Activation and Setup
If you purchased at a UScellular store, your UScellular Outdoor Receiver has
been activated.
Call 877-362-2743 for help with setup.
If you purchased from home and your UScellular Outdoor Receiver was shipped to
you, call 888-944-9400 to activate your
device first.
Then call 877-362-2743 for help with
setup.|
What you will need
To complete the installation, you will need the following items:
- A small amount of water and some general household cleaning solution in a bucket or bowl to clean the glass, if mounting it on a window
- A Wi-Fi router (eero Wi-Fi Router included in package)
- The network cable included in the Wi-Fi router package.
This is used to connect the Wi-Fi router to the PoE Injector.
How long it will take
The time it takes to install varies depending on how many signal tests you
perform and the size of your house, but in general, you should set aside about
30-60 minutes to complete the installation.
Final installation overview
The diagram below shows a high-level view of what a finished installation
looks like.
UScellular Outdoor Receiver
WHAT’S IN THE BOX
Below is a list of all the items in the box.
Please ensure that you have all items before proceeding.
OVERVIEW
Below are the steps that you will take to complete the installation.
Download the Aurora – Device Assistant app to get started.
STEP 1
Download the app
To get the app, scan the QR code or go to http://qr.casa-
systems.com/m/aurora
STEP 2
Prepare your device
You will need to do some basic assembly of the device when taking it out of
the box. STEP 3
Find the best location
In this step, you will take your UScellular Outdoor Receiver around your home
and test the performance while holding it at different windows. STEP 4
Install the UScellular® Outdoor Receiver
When you have found an ideal location, you will mount the UScellular Outdoor
Receiver on the window and complete the cabling. STEP 5
Setup your eero Wi-Fi Router
Follow the instructions in the eero Wi-Fi Router box to set up your Wi-Fi
network.
NOTE ON WINDOW CLEANING
The UScellular Outdoor Receiver features a reusable adhesive on the mounting
bracket. When mounting it on glass, be sure to clean and dry the mounting area
on the glass thoroughly to ensure a strong bond.
Failure to clean the glass properly can cause the adhesive to become dirty,
resulting in the bond between the device and glass not being as strong as it
could be, eventually leading to the device detaching from the
window.
SOFTWARE UPDATES
Your UScellular® Outdoor Receiver checks daily for software updates and
applies them automatically.
Updates are infrequent and generally applied in off-peak usage periods.
When a software update is being applied, your internet access is interrupted
for approximately two minutes.
LED INDICATORS
By default, the LED indicators remain on at all times. You can change this in
the app so that they turn off after 30 minutes of operation if there are no
errors to display.
In this mode, the LEDs automatically wake if an error occurs and remain on
until the error is resolved.
| INDICATOR | COLOR | STATUS | DESCRIPTION | |
|---|---|---|---|---|
| Blue | Solid | **** | Connected to the network. | |
| Red | Solid | Not connected. Check SIM card. | ||
| Blue | Flashing | UScellular Outdoor Receiver is starting up. | ||
| Blue | Solid | UScellular Outdoor Receiver has strong signal strength. | ||
| Green | Solid | UScellular Outdoor Receiver has medium signal strength. | ||
| Off | Off | UScellular Outdoor Receiver cannot find a signal | ||
| Blue | Flashing | UScellular Outdoor Receiver is starting up. | ||
| Blue | Solid | Ethernet cable to the Wi-Fi router is connected correctly. | ||
| Off | Off | The Ethernet cable to the Wi-Fi router is not connected or there |
is a problem with the physical connection to the Wi-Fi router. Check the connection and that both devices are powered on.
PLEASE READ BEFORE USE
Location
This device is designed to be mounted on a window. For best results, it should
be mounted on the outside of the window.
Airflow
Do not restrict airflow around the device.
The device is air-cooled and may overheat if airflow has been restricted.
Always allow minimum clearance of 2 inches around all sides and the top of the
device.
The device may become warm during normal use.
Do not cover, do not put in an enclosed space, do not put under or behind
large items of furniture.
Environment
Safe operating temperature of the device is between -40ºF to +130ºF .
Do not submerge the device in water.
Power Adapter
Only use the power adapter that came in the box with the device.
You should immediately stop using the power adapter if the cable or power
adapter is damaged.
Take care to connect network cables to the correct ports on the PoE Injector.
Service
There are no user-serviceable components in the device.
Do not attempt to disassemble, repair, or modify the device.
Small Children
Do not leave the device or its accessories within the reach of small children
or allow them to play with it.
The device may contain small parts with sharp edges that could cause an injury
or which could become detached and create a choking hazard.
Product Handling
Take care when handling the device at an open window or at height. Do not lean
out of the window while performing signal testing.
Always treat the device and its accessories with care and keep them in a clean
and dust-free place.
Do not expose the device or its accessories to open flames.
Do not drop, throw or try to bend the device or its accessories.
Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device
or its accessories.
Do not paint the device or its accessories.
Please check local regulations for disposal of electronic products.
Arrange power and network cables in a manner such that they are not likely to
be stepped on or have items placed on them.
Physical and functional damage may occur if dropped from a height of greater
than 6.5 feet/2 meters.
SAFETY INFORMATION
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception,which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment and it also complies with Part 15 of the FCC RF
Rules.
This equipment must be installed and operated in accordance with provided
instructions and the antenna(s) used for this transmitter must be installed to
provide a separation distance of at least 40cm from all persons and must not
be co-located or operating in conjunction with any other antenna or
transmitter.
Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Manufacturer Contact Details
Name: Casa Systems, Inc.
US address: 100 Old River Rd, Andover, MA 01810, USA
Website: https://www.casa-systems.com/contact-us/
WARRANTY AND SUPPORT
UScellular One (1) Year limited Warranty For Product Warranty or Technical
Support Call UScellular:
1-888-944-9400
Product Limited Warranty. USCC Services, LLC on behalf of its operating
licensed affiliates doing business as UScellular in your Home Market, as
defined below(“UScellular”), warrants that this Router product (“Product”)
will be free from material defects In materials and workmanship under normal
use for a period of one: (1) year horn the date of original retail purchase
(the “Warrant y Period” ), subject to the terms SN for th In this limited
Warrant y. UScellular provides this Limited \Vauant y solely to the original
purchaser of the Product from UScellular or one of Its authorized resellers.
Should a Product exhibit any such defect during the Warranty Period,
UScellular will at no charge to the purchaser, as the purchaser’s sole and
exclusive remedy and UScellular sole and exclusive llabllity undt’r this
Limited Warranty, at UScellular’s option, either repair the defecHve Product
or replace it with a new or refurbished functionally equivalent product,
provided that during the Warranty Period the purchaser: (i) notifies
UScellular of the defect by contacting UScellular at
1-888-944-9400, (ii) obtains an return
material authorization (RMA) from UScellular and (iii) returns the defective
Product accompanied by proof of the original date of purchase and the RMA
obtained by UScellular to the address designated by UScellular within the RMA,
with shipping prepaid by UScellular. UScellular will pay for return shipment
to the Purchaser for Products repaired or replaced under this limited
Warranty. For Products returned for repair or replacement that are not covered
under this limited Warranty, UScellular’s standard repair and shipping charges
will apply and be borne by Purchaser. UScellular will extend the term of this
limited Warranty for all repaired or replacement Products for the remainder of
the original Warranty Period or 30 days from the date of return shipment,
whichever is longer, unless otherwise stated In UScellular’s repair quote for
Products not covered under this limited Warranty.
Warranty Exclusions. This limited Warranty does not apply if the serial
number on the Product has been removed or defaced or to defects or damage in
or to Products that in UScellular’s judgment has been caused by (i) repairs,
modifications, or alterations by any party other than UScellular, (ii) abuse,
misuse, accident, unusual physical, thermal, or electrical stress, improper
installation, or negligence in use, storage, transportation, or handling,
(iii) third party services (Including installation services), (iv) normal wear
and tear, (v) operating the Product outside of UScellular’s published
guidelines, or (vi) use with another product.
Disclaimer of other Warranties. THE WARRANTY AND REMEDY SET FORTH IN THIS
LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF All OTHER REPRESENTATION,
WARRANTIES AND REMEDIES, WHETHER ORAL, WRITTEN, STATUTORY, OR EXPRESS OR
IMPLIED, AND USCELLULAR HEREBY DISCLAIMS All OTHER REPRESENTATIONS AND
WARRANTIES INClUDING, WITHOUT LIMITATION, ANY WARR ANT Y OF MERCHANTABILIT Y,
FITNESS FOR A PARTICUL AR PURPOSE, AND TITLE. IF ANY IMPLIED WARRANTY CANNOT
BE DISCLAIMED UNDER APPLICABlE LAW, THE DURATION OF SUCH IMPLIED WARRANTY
SHALl BE LIMITED TO THE DURATION OF THE LIMITED WARRANTY AS SET FORTH ABOVE.
THE MAXIMUM LIABILITY Of USCELLULAR UNDER THIS LIMITED WARRANTY IS THE
PURCHASE PRICE OF THE PRODUCT COVERED BY THIS LIMITED WARRANTY.
Representations and warranties made by any person Including distributors,
dealers, Installers, and representatives of UScellular that are Inconsistent
or In conflict with the terms of this Limited Warranty shall not be binding on
UScellular unless agreed to in writing by an authorized officer of UScellular.
Limitation of Liability. EXCEPT AS PROVIDED IN THIS LIMITED WARRANTY AND
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, USCELLULAR IS AND SHALL NOT
BE RESPONSIBLE FOR ANY DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY DEFECTIVE PRODUCTS, BREACH OF WARRANTY, OR UNDER ANY OTHER
LEGAL THEORY, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, LOSS OF ACTUAL OR
ANTICIPATED PROFITS, LOSS OF GOODWILL OR REPUTATION, LOSS OR CORRUPTION OF
DATA, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA
STORED IN OR USED WITH THE PRODUCT OR ANY FAILURE TO MAINTAIN THE
CONFIDENTIALITY OF INFORMATION STORED IN THE PRODUCT. THE FOREGOING
LIMITATIONS SHALL NOT APPLY TO CLAIMS OF DEATH OR PERSONAL INIURY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES. ACCORDINGLY, THE ABOVE LIMITATIONS AND EXCLUSIONS MAY
NOT APPLY TO YOU.
Governing Law. This Limited Warranty shall be governed under the laws of
the purchaser’s Home Market.
For purposes or this Limited Warranty, the term “Home Market” means the home
UScellular switch market to which your UScellular account Is assigned at the
time your Telecommunication service with UScellular Is established.
United States Cellular Corporation
8410 West Bryn Mawr Avenue Chicago, IL 60631
Phone: 773-399-8900
www.uscellular.com
MATW-01038-000
CFW-3212-02-01_USCC_Welcome Guide_Rev2
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>