Tikom V700 Cordless Vacuum Cleaner User Manual

V700 Cordless Vacuum Cleaner
User Manual

Please read all the instructions before using and keep it well for future reference.

Important Safety Instructions

PLEASE READ CAREFULLY BEFORE USE « FOR HOUSEHOLD USE ONLY

To reduce the risk of injury or damage, read these safety instructions carefully and keep them at hand when setting up, using, and maintaining this device.

1. This device is not intended for use by, on, or near young children, invalids or infirm persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction by a responsible person concerning use of the device to ensure that they can use it safely.

2. Do not allow to be used as a toy. Close attention is necessary when used by or near children.
   Children should be supervised to ensure that they do not play with the device.

3. Use only as described in this user manual. Do not carry out any maintenance other than that shown in this manual.

4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.

5. Do not handle any part of the plug or device with wet hands.

6. If the device is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or dropped into water, do not use and contact with our customer service ( support.us2@tikom.cc ).

7. Do not disassemble the device as incorrect reassembly may result in an electric shock or fire.

8. Do not stretch the cord or place the cord under strain. Keep the cord away from heated surfaces.

9. Do not use with a damaged cord or plug. If the supplied cord is damaged,please contact with our customer service ( support.us2@tikom.cc ) in order to avoid a hazard.

10. Do not close a door on the cord, or pull the cord around sharp edges or corners. Arrange the cord away from traffic areas and where it will not be stepped on or tripped over. Do not run over the cord.

11. Do not stretch the cord or place the cord under strain. Keep the cord away from heated surfaces.

12. Do not close a door on the cord, or pull the cord around sharp edges or corners. Arrange the cord away from traffic areas and where it will not be stepped on or tripped over.

13. Do not run over the cord.

14. Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord. The use of an extension cord is not recommended.

15.  Do not use to pick up water,

16. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they or their vapors may be present.

17.  Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

18. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
    Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.

19. Use only Tikom recommended accessories and replacement parts.

20. Do not use without the Dust Cup and filter(s) in place.

21. Unplug from the outlet when not in use for extended periods and before maintenance or servicing.

22. Use extra care when cleaning on stairs.

23.  Do not install, charge or use this device outdoors, in a bathroom or within 10 feet (3 meters) of apool. Do not use on wet surfaces and do not expose to moisture, rain or snow.

24. Use only Tikom provided chargers for charging this Tikom device, which there is Tikom logo on the charger. Use only Tikom batteries: other types of batteries may burst, causing injury to persons, damage and fire.

25.  Always turn ‘‘OFF’ the device before connecting or disconnecting the Motorized Cleaner Head .

26.  FIRE WARNING – Do not place this product on or near a cooker or any other hot surface and do not incinerate this device even if it is severely damaged. The battery might catch fire or explode.

27.  FIRE WARNING – Do not apply any fragrance or scented product to the filter(s) of this device. The chemicals in such products are known to be flammable and can cause the device to catch fire.

28.  Do not use a battery pack or device that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.

29.  Do not expose a battery pack or device to fire or excessive temperature. Exposure to fire or temperature above 266 °F may cause explosion.

30.  Follow all charging instructions and do not charge the battery pack or device outside of the temperature range specified in the manual. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
    — Operating temperature range: 374 °F (3 °C) – 104 °F (40 °C)
    — Ambient temperature range operating: 37.4 °F (3 °C) – 104 °F (40 °C)
    — Ambient temperature range storage: -4 °F (-20 °C) – 140 °F (60 °C)

31.  The battery is a sealed unit and under normal circumstances poses no safety concerns. Liquid ejected from the battery may cause irritation or burns. In the unlikely event that liquid leaks from the battery do not touch the liquid and observe the following precautions:
    — Skin contact – can cause irritation. Wash with soap and water.
    — Inhalation – can cause respiratory irritation. Expose to fresh air and seek medical advice.
    — Eye contact – can cause irritation. Immediately flush eyes thoroughly with water for at least 15 minutes. Seek medical attention.
    — Disposal – wear gloves to handle the battery and dispose of immediately, following local ordinances or regulations,

FCC Statement

his device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4.  Consult the dealer or an experienced radio / TV technician for help.

ISED Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence- exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

About Vacuum Cleaner

2.1 What’s in the box

2.2 Product Overview

2.3 LED Indicators

Suction Level & Alarm LED Indicators

Condition| | LED
Light Display & Meaning
---|---|---
Normal| | |
Low Level Suction| Medium Level Suction| High Level Suction
Malfunction| | |
3 Red LED lights flash.lt means that Brush Roll in Cleaner Head is stuck, please help to check and clean Cleaner Head as instructed at page 19 to 20.| 3 Blue LED lights flash.lt means that there is blockage in device, please help to check and remove blockage as instructed at page 21.| 3 Purple LED lights flash.lt means that there is short-circuit in device hardware, please help to contact with our customer service support.us2@tikom.cc
| Note: After check and clean, ‘f still have problem, please help to contact with our customer service support.us2@tikom.cc

Battery Level LED Indicators

Important Tips Before Usage

For indoors use only, please don’t use outdoors. Before vacuuming, please remove tissue, socks or other big size things on floor, these will clog the Vacuum Cleaner. Don’t vacuum anything that Is burning or smoking, such as cigarettes, matches, or fireplace ash, these will damage plastic or rubber on Vacuum Cleaner, and cause to malfunction. Do not put hands or finger near the Brush when the machine is in use. Don’t place Vacuum Cleaner near heat sources or open flames, like cooker. DOU’T vacuum water or liquids, these will damage built-in Motor of Vacuum Cleaner.

Empty as soon as the debris reaches the “MAX” line in Dust Cup- don’t overfill.
Using the Vacuum Cleaner when the debris is above the MAX line in Dust Cup may cause the debris to reach the HEPA Filter or brushless motor , which would damage Vacuum Cleaner. Vacuum Cleaner need maintenance Frequently, including clean Motorized Cleaner Head, clean Dust Cup(including Cyclone Unit ) and clean HEPA Filter or change new HEPA Filter, Otherwise suction power of Vacuum Cleaner will be decreased.

Installation

4.2 Battery Installation

Slide the battery into the slot at the bottom of the main body. The battery will click into position when correctly fitted.

4.3 Wall Dock Installation Diagram

Determine the best wall location for mounting the dock.
We recommend placing it 49–57 inch(125–145cm) from the screw hole to the floor (may need to be adjusted based on the actual situation).
Use the supplied Screws and Plastic Expansion Anchor provided to fix the dock to the wall.

Could install Vacuum Cleaner, Crevice Tool and soft dusting brush onto wall dock.

Charging

Fully charge the Vacuum Cleaner before using it for the first time.
There is 2 Charging Methods

Method 1:
Charging the Vacuum Cleaner directly with the charger.

Note:

1. For safety, Vacuum Cleaner couldn’t work and charging in the same time.
2. When Vacuum Cleaner is charging, press on/off button wouldn’t work.
3. When Vacuum Cleaner is working, once charger is connected, Vacuum Cleaner will automatically stop working.

Method 2:

Charge the battery pack alone.

1. Press and hold the release button at the side of the battery, and take out battery from Vacuum Cleaner.
2. Charging the battery with charger.

Battery Level LED Indicator (when Charging)

Note:

1.  It takes 4–5 hours to reach a full charge.

2. The battery temperature depends on the usage conditions such as the ambient temperatures and usage times, etc.
   If the battery temperature is high, then it might take longer to charge it because it automatically waits until it reaches temperature suitable for charging. (The maximum is about 6 hours).

3. If the Vacuum Cleaner is not going to be used for more than 2 months, fully charge the Vacuum Cleaner and store it in a cool and dry place,

How to use

1. Choosing the brush according to your need.
   Motorized Cleaner Head with LED light
   Suitable for vacuuming on the med/short pile carpets, tiles and floors.
   Crevice Tool
   Suitable for vacuuming cracks, corners of doors and windows, stairs, and other hard to-reach places.
   Soft Dusting Brush
   Suitable for vacuuming curtains, keyboards, ceilings, sofas, vehicle interiors, tables, and other place.

2. If you use Extension Wand with brush, please help to adjust wand length to your ideal length by press Length Adjustment Button.
   

3. Press On/Off Button to power on Vacuum Cleaner and press Suction Level Switch Button to change suction level.
   

4. Different suction level , have different working time.
   After battery is full charged, Battery Level LED indicator display 3 static blue light on, Low level could work about 50mins, Medium level could work about 30mins, High level could work about 15mins.
   Above working time is just for reference, will decrease after long time usage.
   Note:
   The Vacuum Cleaner contains a removable rechargeable lithium-ion battery pack which has a limited number of recharge cycles.
   After extended use, the battery pack may no longer hold a charge and Vacuum Cleaner working time would be too short,
   If this happens, it means the battery pack has reached the end of its life cycle and needs to be replaced. Please contact with our customer service support.us2@tikom.cc for battery replacement.

5. When vacuuming, please help to attention some tips as instructed at page 7.

Note:

1.  There is “MAX” line on Dust Cup which indicate highest volume of Dust Cup.
   Using the Vacuum Cleaner when the debris is above the MAX line in Dust Cup may cause the debris to reach the HEPA Filter or brushless motor , which would damage Vacuum Cleaner.
   So please help to empty Dust Cup in time, once debris is near “MAX” line on Dust Cup.

2. There is Anti-static Contact on the handle of Vacuum Cleaner.
   This contact is to protect Vacuum Cleaner and human from static electricity discharge.
   Please don’t worry, any static electricity discharge is not hazardous to health.

3. If suction power is weaken, please help to clean Dust Cup, Cyclone Unit, HEPA Filter and Motorized Cleaner Head as instructed at page 17 to 20.
   

Cleaning & Maintenance

7.1 Cleaning & Replacement Frequency

2. Each time when dust is near or above “Max” line on Dust Cup.
3. Act when meet above any condition.
Clean HEPA Filter| 1. Once per month,
2. Each time when suction power is weaken.
3. Act when meet above any condition.
Change new HEPA Filter| 1. Once per 6 months.
2. Each time when suction power is weaken.
3. Act when meet above any condition.
Clean Dust Cup & Cyelone s| 1. Once per 2 weeks.
2. Each time when suction power is weaken.
3. Act when meet above any condition.
Clean Motorized Cleaner Head| 1. Once per week; if too much pet hair, 2 times per week.
2. Each time when Brush Roll is stuck which LED indication will flash 3 red light in the same time..
3. Act when meet above any condition.

7.2 Empty Dust Cup
Empty as soon as the debris reaches the “MAX” line in Dust Cup.
Using the Vacuum Cleaner when the debris is above the MAX line in Dust Cup may cause the debris to reach the HEPA Filter or brushless motor, which would damage Vacuum Cleaner.

There is 2 method to empty Dust Cup.
Method 1:

1. Press “Wand Release Button” to remove Extension Wand.

2. Push “”Dust Cup Cap Open Button” to open Dust Cup Cap and throw away the debris.

3. Close the Dust Cup Cap, firmly press until hear a “click” .

Method 2 :

1. Push “Dust Cup Release Button” to take off Dust Cup from Vacuum Cleaner.

2. Push “Dust Cup Cap Open Button” to open Dust Cup Cap and throw away the debris.

3. Close the Dust Cup Cap, firmly press until hear a “click” .

4.  Install Dust Cup onto Vacuum Cleaner.

7.3 Clean HEPA Filter, Dust Cup & Cyclone Unit 

1. Push “Dust Cup Release Button” to take off Dust Cup from Vacuum Cleaner.

2. Take off the Cyclone Unit and HEPA Filter from the Dust Cup.

3. Use supplied Cleaning Brush to clean HEPA Filter, Please don’t use water to wash HEPA Filter,

4. Use knife on supplied Cleaning Brush to remove hair entangled on the Cyclone Unit.

5. Disassemble Cyclone Unit to 3 parts, HEPA Holder, Cyclone Filter and Cyclone Body.

6. Wash the Dust Cup and Cyclone Unit by water,

7. Air dry Dust Cup and Cyclone Unit at least 24hours,

8. Assembly HEPA Holder, Cyclone Body and Cyclone Filter to Cyclone Unit.

9. Install Cyclone Unit and HEPA Filter into the Dust Cup.

10. Install Dust Cup onto Vacuum Cleaner.

Note:
Make sure to put the Back-Flow Prevention Rubber inside the Dust Cup.
Otherwise Debris could be easily fallen out from Dust Cup and also when Vacuum Cleaner vacuuming, Debris couldn’t enter Dust Cup.

7.4 Clean Motorized Cleaner Head

1. Press”Cleaner Head Release Button”to remove Cleaner Head.
   

2. Push the Release Switch on the bottom of Cleaner Head to ” ” and Press Buckle of Brush Roll would bounce up.

3. Take out Brush Roll from Cleaner Head.

4. Use knife on supplied Cleaning Brush to remove hair entangled on the Brush Roll.

5. Install the round side of Brush Roll with the axie-shaped connector on the Cleaner Head firstly.

6. On the other side of Brush Roll, please make sure the arc-shaped part is downward when install into Cleaner Head.

7. Press the buckle and a “click” sound will be heard once the buckle has fixed Brush Roll onto Cleaner Head well.

Troubleshooting

8.1 Alarm & Solution 

by foreign things, Please help to check and clean Cleaner Head as instructed at page 19–20.
| 3 Blue LED lights flash. It means that there is blockage in the Vacuum Cleaner, please help to do as below.
1. Empty Dust Cup.
2. Disassemble Vacuum Cleaner to Extension Wand, Cleaner Head and Cleaner 3. Use eyes to check if there is blockage in the Extension Wand , Cleaner Head and Cleaner as below picture.
4. If there is blockage, please help to remove blockage from Vacuum Cleaner.

| 3 Purple LED lights flash. It means that there is short-circuit in device hardware, please help to contact with our customer service support.us2@tikom.cc 

8.2 Frequently Asked Question

Battery indicator does not flash when charging the
Vacuum Cleaner or battery.| The used adapter is not the original one.| Please charge the Vacuum Cleaner with the original adapter on which there is Mom logo.
The adapter is not Plugged into outlet firmly.| Make sure the charging adapter is plugged properly with the outlet, and the charging connector is plugged into the charging port of the battery.
No Power at outlet.| Check outlet or change new outlet.
The battery pack or adapter malfunctions.| Please contact with our customer service supportuarikom.ce
Charging is too slow| Battery temperature is too high.| Normally it takes 4-5 hours to reach a full charge.
The battery temperature depends on the usage conditions such as the ambient temperatures and usage times, etc.
If the battery temperature is high after using or ambient temperatures is high, then it might take longer to charge it because it automatically waits until battery reaches temperature suitable for charging.
The Maximum is about 6 hours.
The Vacuum Cleaner can not be powered| The battery runs out| Please charge the Vacuum Cleaner with the original adapter.
The battery pack is not attached correctly.| Remove and reattach back the battery pack and make sure it is attached in place.
Battery is defect or other reason.| Please contact with our customer service support.us2fitlkorn.cc
The Vacuum Cleaner stops working suddenly.| The battery runs out| Please charge the Vacuum Cleaner with the original adapter.
The Cleaner Head gets stud| 3 Red lights will flash in the same time.
Clean foreign objects entangled on the Cleaner Head as instructed at page 19 to 20.
The air duct is blocked.| 3 Blue lights will flash, so please help to check and remove blockage at Extension Wand , Cleaner Head and Cleaner as instructed at page 21.
Other malfunctions.| Please contact with our customer service supportua2etilcom.cc
Working time is too short CM) after full charged.| Different suction level
have different working time.| After battery is full charged,Battery Level LED indicator display 3 static blue light on.
Low level could work about 50mins, Medium level could work about 30mins. High level could work about 15mins.
Above working time is just for reference, will decrease after long time usage.
So after considering the difficulty of cleaning environment and the cleaning time,please choose right suction level.
Working time is too short even after full charged.| Battery life cycle is reached| The Vacuum Cleaner contains a removable rechargeable lithium-ion battery pack which has a limited number of recharge cycles.
After extended use, the battery pack may no longer hold a charge and Vacuum Cleaner working time would be too short.
If this happens, it means the battery pack has reached the end of its life cycle and needs to be replaced.
Please contact with our customer service supportus2@cdkorn.cc for battery replacement.
---|---|---
Suction power is weaken or Vacuum Cleaner couldn’t pickup debris.| Dust Cup is full.| Please empty Dust Cup as instructed at page 15 to 17
The HEPA Filter is blocked or damaged.| 1 .Please clean the HEPA Filter as instructed at page 17 to 19.
2.1f HEPA Filter is damaged, please change new HEPA Alter or contact with our customer service supportus200tIkomcc for more HEPA Filter.
The air duct is blocked.| Please help to check and remove blockage at extension wand . Cleaner Head and Cleaner as instructed at
page 21.
The Brush Roll in Motorized Cleaner Head doesn’t rotate| 1.1f the Brush Roll is jammed or entangled by foreign objects, please help to clean Brush Roll as instructed at page 19 to 20.
2.11 Brush Roll didn’t install properly, please remove Brush Roll and reinstall it into Cleaner Head as instructed at page 19 to 20.
Cyclone Unit is blocked.| Please help to dean Cyclone Unit as instructed at page 17 to 19.
Back-Row Prevention Rubber on the Dust Cup not inside Dust Cup.| Make sure to put the Back-Flow Prevention Rubber inside the Dust Cup.
Otherwise Debris could be easily fallen out from
Dust Cup and also when Vacuum Cleaner vacuuming, Debris couldn’t enter Dust Cup.
For detail, please check at page 19.
The battery runs out| Please fully charge the Vacuum Cleaner and try again.
Vacuum Cleaner makes an abnormal noise.| The air duct is blocked.| Please help to check and remove blockage
at Extension Wand , Cleaner Head and Cleaner as instructed at page 21.
Foreign objects entangled on Brush Roll in Motorized Cleaner Head.| Please help to check & clean Brush Roll as instructed at page 19 to 29.
The HEPA Filter is blocked or damaged.| 1.Please clean the HEPA Filter as instructed at page 17 to it
2.1f HEPA Filter is damaged, please change new HEPA Alter or contact with our customer service support.us2@tlkom.cc for more HEPA Filter.
Foreign objects in dust bin to hit Dust Cup wall| Please empty Dust Cup as instructed at page 15 to 17.
There is static electricity during Vacuum Cleaner working.| There is too much dust inside the Dust Cup.| Please empty Dust Cup as instructed at page 15 to 17.
---|---|---
The Vacuum Cleaner runs at an environment full of static electricity.| n normal that there may be much static electricity in the air in winter and dry regions.

If above solution don’t work, please contact support.us2@tikom.cc for assistant.

Specification

| Model No| V700
---|---|---
Suction| 33KPa
Maximum Power| 450W
Dust Cup Capacity| 1.3L
Battery| 25.9V 2200mAh
Working Time| After full charged, High: About 15mins, Medium: About 30mins, Low: About 50mins, Will change after usage.
Charging Time| About 4-5hours
| Power Input| AC 100-240V-50/60Hz 0.5A max
Power Output| DC 30V USA

Customer Service

For FAQs and more information, please visit www.tikom.cc.
Email: support.us2@tikom.cc
We also update many Vacuum Cleaner troubleshooting video and maintenance video onto our Youtube channel.
You could search “Tikom Technology” in Youtube to find our channel.

@TikomOfficial @TikomOfficial
@TikomOfficial @TikomOfficial
Manufacturer: Shenzhen Tikom Technology & Innovation Co. LTD
Address: 217, C Building, Chengshishanhai Center, Bantian, Longgang
District, Shenzhen, Guangdong, China
Website: www.tikom.cc
Email: support.us2@tikom.cc

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