acer UM302QV0AA LCD Monitor User Guide

acer UM302QV0AA LCD Monitor

Copyright 2023. Acer Incorporated.
All Rights Reserved.
Acer LCD Monitor User Guide
Original Issue: 04/2023

Changes may be made periodically to the information in this publication without obligation to notify any person of such revisions or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, concerning the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.
Record the model number, serial number, purchase date and place of purchase information in the space provided below.

The serial number and model number are recorded on the label affixed to your computer. All correspondence concerning your unit should include the serial number, model number and purchase information. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronically, mechanically, by photocopy, recording or otherwise, without the prior written permission of Acer Incorporated.

Acer LCD Monitor
Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies’ product names or trademarks are used herein for identification purposes only and belong to their respective companies.

Information for your safety and comfort

Safety instructions
Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Acer monitor is purposed for video and visual display of information obtained from electronic devices.

Special notes on LCD monitors
The following are normal with the LCD monitor and do not indicate a problem.

• Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the power switch and then turn it on again to make sure the flicker disappears.
• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
• The LCD screen has 99.99% or more effective pixels. It may include blemishes of 0.01% or less such as a missing pixel or pixel lit all the time.
• Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours.
• In this case, the screen is recovered slowly by changing the image or turning off the power switch for a few hours.

Cleaning your monitor

Please carefully follow these guidelines when cleaning the monitor:

• Always unplug the monitor before cleaning.
• Use a soft cloth to wipe the screen and cabinet front and sides.

Accessibility
Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power from the equipment, be sure to unplug the power cord from the electrical outlet.

Safe listening
To protect your hearing, follow these instructions.

• Gradually increase the volume until you can hear it clearly and comfortably and without distortion.
• After setting the volume level, do not increase it after your ears have adjusted.
• Limit the amount of time you listen to music at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.

Warnings

• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.
• Slots and openings are provided for ventilation to ensure the reliable operation of the product and to protect it from overheating.
• These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface.
• This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
• Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock.
• Never spill liquid of any kind onto or into the product.
• To avoid damage to internal components and to prevent battery leakage, do not place the product on a vibrating surface.
• Never use it under sports, exercising, or any vibrating environment which will probably cause unexpected short currents or damage internal devices.

Using electrical power

• This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.
• If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating.
• Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
• Do not overload a power outlet, strip or receptacle by plugging in too many devices.
• The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip’s input rating.
• This product’s power cord is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet.
• Make sure the power outlet is properly grounded before inserting the power cord plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.

Warning!
The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.

Note
The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

• Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, type SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.

Product Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

• the power cord or plug is damaged, cut or frayed
• liquid was spilled into the product
• the product was exposed to rain or water
• the product has been dropped or the case has been damaged
• the product exhibits a distinct change in performance, indicating a need for service
• the product does not operate normally after following the operating instructions

Note : Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

Potentially explosive environments

Switch off your device in any area with a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Switch off the device near depots, storage and distribution areas; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air contains chemicals or particles such as grain, dust or metal powders.

Additional safety information
Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

IT Equipment Recycling Information
Acer is strongly committed to environmental protection and views recycling, in the form of salvaging and disposal of used equipment, as one of the company’s top priorities in minimizing the burden placed on the environment. We at Acer are very conscious of the environmental effects of our business and strive to identify and provide the best working procedures to reduce the environmental impact of our products.

For more information and help when recycling, please go to this website
https://www.acer-group.com/sustainability/en/our-products-environment.html
Visit www.acer-group.com for further information on the features and benefits of our other products. Recycling Information for the United States of America Acer encourages information technology (IT) equipment owners to responsibly recycle their equipment when it is no longer needed. Acer offers programs and services to assist equipment owners with this process. For more information on recycling IT equipment, please go to:
https://www.acer.com/ac/en/US/content/recycling

Disposal instructions
Do not throw this electronic device into the trash when discarding it. To minimize pollution and ensure the utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics

Equipment
(WE) regulations, visit https://www.acer-group.com/sustainability/en/our- products-environment.html

LCD pixel statement

The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels may occasionally misfire or appear as black or red dots. This does not affect the recorded image and does not constitute a malfunction.
This product has been shipped enabled for power management:

• Activate the display’s Sleep mode within 5 minutes of user inactivity.
• Wake the monitor when it is in Active Off mode, move the mouse or press any keyboard key.

Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury. Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:

• numbness, or a burning or tingling sensation
• aching, soreness or tenderness
• pain, swelling or throbbing
• stiffness or tightness
• coldness or weakness

If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company’s health and safety department.
The following section provides tips for more comfortable computer use.

Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:

• refrain from staying too long in one fixed posture
• avoid slouching forward and/or leaning backward
• stand up and walk around regularly to remove the strain on your leg muscles

Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low- contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain.

Eyes

• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and focusing on a important point.
• Blink frequently to keep your eyes from drying out.

Display

• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.
• Eliminate glare and reflections by:
• placing your display in such a way that the side faces the window or any light source
• minimizing room light by using drapes, shades or blinds
• using a task light
• changing the display’s viewing angle
• using a glare-reduction filter
• Use a display visor, such as a piece of cardboard extended from the display’s top front edge
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources, such as open windows, for extended periods.

Developing good work habits
Develop the following work habits to make your computer use more relaxing and productive:

• Take short breaks regularly and often.
• Perform some stretching exercises.
• Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.

Unpacking
Please check that the following items are present when you unpack the box, and save the packing materials in case you need to ship or transport the monitor in the future.

SCREEN POSITION ADJUSTMENT

To optimize the best viewing position, you can adjust the tilt of the monitor.

Attaching the Base
Note: Remove the monitor and monitor base from its packaging. Carefully place the monitor Face down on a stable surface — use a cloth to avoid scratching the screen.

Tilt
Please see the illustration below for an example of the tilt range. Only at the highest point can 20 degrees of recline be offered for the angle of elevation.

• Check first to make sure that the power cord you use is the correct type required for your area.
• The monitor has a universal power supply that allows operation in either 100/120 V AC or 220/240 V AC voltage areas. No user adjustment is required.
• Plug one end of the AC power cord into the Adapter, and plug the other end into an AC outlet.
• For units using 120 V AC:
• Use a UL-listed cord set, type SVT wire and plug rated 10 A/125 V.
• For units using 220/240 V AC:
• Use a cord set consisting of an H05VV-F cord and plug rated 10 A/250 V. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.

Power saving
The monitor will be driven into “Power Saving” mode by the control signal from the display controller, as indicated by the amber-color power LED. The power saving states will be kept until a control signal has been detected or the keyboard
or mouse is activated

Display Data Channel (DDC)
To make installation easier, so long as your system supports the DDC protocol, the monitor can plug and play. The DDC is a communication protocol through which the monitor automatically informs the host system about its capabilities; for example, supported resolutions and corresponding timing. The monitor supports the DDC2B standard.

19-pin color display signal cable

20-pin colour display signal cable

Standard timing table

VESA MODE

MODE| Resolution
1| VGA| 640×480| 60Hz
2| MAC| 640×480| 66.662Hz
3| VESA| 720×400| 70Hz
4| SVGA| 800×600| 56Hz
5| SVGA| 800×600| 60Hz
6| XGA| 1024×768| 60Hz
7| XGA| 1024×768| 70Hz
8| VESA| 1152×864| 75Hz
9| SXGA| 1280×1024| 60Hz
10| VESA| 1280×720| 60Hz
11| WXGA| 1280×800| 60Hz
12| WXGA+| 1440×900| 60Hz
13| WSXGA+| 1680×1050| 60Hz
14| FHD| 1920×1080| 60Hz
15| FHD| 1920×1080| 120Hz
16| FHD| 1920×1080| 144Hz
17| FHD| 1920×1080| 165Hz
18| FHD| 1920×1080| 180Hz

Installation

1. Turn off your computer and unplug your computer’s power cord.
2. Connect the signal cable to the HDMI (optional) and /or DP (optional) input socket of the monitor, and the HDMI (optional) and /or DP (optional) output socket of the graphics card on the computer.
3. Insert the monitor power cable into the power port at the back of the monitor.
4. Plug the power cords of your computer and your monitor into a nearby electrical outlet.

Note
Audio output is only for the audio output model. Please check the user manual for more instructions.

AMD FreeSync premium
It can allow an AMD FreeSync premium supported graphics source to dynamically adjust display refresh rate based on typical content frame rates for power efficient, virtually stutter and low-latency display update

User Controls

External controls

Using the Shortcut Menu
Note: The following content is for general reference only. Actual product specifications may vary. The OSD (onscreen display) can be used to adjust the settings of your LCD monitor. Press the MENU key to open the OSD. You can use the OSD to adjust the picture quality and general settings. For advanced settings, please refer to the following page:

Main page

Hot key1 (default: Standard mode)
To choose the game mode(G1, G2, G3) which user-defined profile to use or scenario mode (User, Standard, ECO, Graphics, HDR)

Hot key2 (default: Brightness)
Open the Brightness control and select your preferred brightness setting. When you are done, press the joystick to quit the current page and store it.

Selecting the input
Open the Input control and select HDMI 1, HDMI 2, DP or Auto Source. When you are done, Press the joystick to exit the current page and store it.

The Function page
Open the Function page to adjust the functions, and settings that you want using the arrows. When you are done, toggle the joystick to the left or right to go back to one level or use X to exit the current page and store.

Picture

1. Press the MENU key to open the OSD.

2. Toggle the joystick to the up or down to select Picture from the OSD. Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it.

3. Toggle to the left or right to adjust the sliding scales.

4. The Picture menu can be used to adjust the Brightness, Contrast, Black Boost, Low Blue Light, ACM, HDR and Super Sharpness.

5. Brightness: Adjust the brightness from 0 to 100.
   Note: Adjust the balance between light and dark shades.

6. Contrast: Adjust the contrast from 0 to 100.
   Note: Sets the degree of difference between light and dark areas.

7. Black Boost: Adjust the black level from 0 to 10. Enhances shadows by increasing the brightness without changing lighter shades.

8. Low Blue Light: The display uses the low blue light solution. Default setting (Low Blue Light=Standard, Level 1, Level 2, Level 3, Level 4).

9. ACM: Turn ACM on or off. The default is off.

10.  Super Sharpness: Turn the Super Sharpness On or Off. Super Sharpness technology can simulate high-resolution images by boosting the pixel density of the source

11. Max Brightness: The default is Off, select On to compensate for higher brightness

HDR function
Hot Key of Mode

Main Menu of HDR

HDR Status

HDR Function and Effect

Optional Behavior
Auto-checked input source status Off (Default) No support HDR effect

Note

1. HDR = (Auto), The source signal content is SDR, and the brightness can to adjusted, but the content is HDR the brightness is fixed at 100 and gray out.
2. HDR = (Auto), features: (ACM/Gamma/Contrast/Low Blue Light/Color Temp/ Black Boost/6-axis Hue & Saturate) is greyed out and unavailable, default parameter please refer to “Modes”.
3. HDR = (Auto), Color Page only shows the adjustable function, other functions (Gamma and Color Temp are hidden).

Colour

1. Press the MENU key to open the OSD.
2. Toggle the joystick to the up or down to select Color from the OSD. Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it.
3. Toggle to the left or right to adjust the sliding scales.
4. Gamma mode allows you to adjust the luminance tone. The default value is 2.2 (standard value for Windows).
5. Colour temperature: The default is warm. You can choose Cool, Normal, Warm, Bluelight or User.
6. Modes: To choose scenario mode.
7. RGB Mode: Default is off. You can turn sRGB on or off to better colour match with peripheral devices, such as printers and digital cameras.
8. Grayscale Mode: To choose Grayscale mode.
9. 6-axis Hue: Adjust the red, green, blue, yellow, magenta and cyan hue.
10. 6-axis Saturate: Adjust the red, green, blue, yellow, magenta and cyan saturation

Audio

1. Press the MENU key to open the OSD.
2. Toggle the joystick to the up or down to select Audio from the OSD. Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it.
3. Toggle to the left or right to adjust the sliding scales.
4. Volume: Adjust the volume
5. Mute: To choose mute on/off.

Gaming

1. Press the MENU key to open the OSD.
2. Toggle the joystick to the up or down to select Gaming from the OSD. Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it.
3. Toggle to the left or right to adjust the sliding scales.
4. OverDrive: Select Off, Normal, or Extreme.
5. AMD FreeSync Premium: To control support AMD FreeSync Premium or not, the default is On.

Note

1. If AMD FreeSync Premium is “ON”, then the OverDrive selection is set to Normal” automatically.
2. If AMD FreeSync Premium is “OFF”, then the user can set OverDrive to either one of the three settings including: (a) Extreme (b) Normal (c) Off.
3. VRB: To choose whether to support dynamic picture more clean control, the default is Off.

Note

1. HDR setting: “Auto” does not support VRB.
2. VRB set “On” when to turn on AMD FreeSync Premium, will auto set VRB is “Off”.
3. VRB set “On”, when to adjustment (Brightness, Low Blue Light, ACM), will auto set VRB is “Off”.
4. VRB function does not affect the (Logo, Aim Point, Message and Input Icon) brightness.
5. VRB setting “On”, when detection of Input Timing <75Hz, will auto off the VRB and gray out to disable.
6. VRB = (Normal or Extreme), because the IC control dynamic picture is cleaner, so the overall Brightness will be dark, and “Extreme” will be darker than “Normal”.
7. Refresh rate num: Display the panel’s current refresh rate on the screen.

Note
If AMD FreeSync Premium is set to “On” you can see the V Frequency to changes in the OSD.

1. Ultra-Low Latency: Set to On to speed up the processing time of the display switching process.
   Note:

2.  AMD FreeSync Premium is On, and the Ultra-Low Latency is automatically set to On and grey out unavailable.

3. Ultra-low latency is not supported at resolutions below 800×600.

4.  Aim point: Show an Aim point on the screen for shooting games.

OSD

1. Press the MENU key to open the OSD.

2. Toggle the joystick to the up or down to select OSD from the OSD. Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it.

3. Toggle to the left or right to adjust the sliding scales.

4. Language: Set the OSD menu language.

5. OSD timeout: Adjust the delay before turning off the OSD menu.

6. Transparency: Select the transparency when using gaming mode. The transparency can be 0% (OFF), 20%, 40%, 60%, or 80%.

7. OSD Lock: To choose OSD lock on/off.
   Note:
   OSD Locked

   • Set the OSD Lock to “On” by the OSD option and press “Enter” to execute the All Key lock functions.
   • The “OSD Locked” message will be displayed in the middle of the screen.
   • LED lights will be changed from Low Blue Light to orange light.
   • Press any Key screen to prompt the “OSD Locked” message.
   • In normal display conditions to press the “Navi Key” in the middle of more than 3 seconds to trigger “OSD Unlock”.
   • The “OSD Unlock” message will be displayed in the middle of the screen.
   • LED lights will be restored to Low Blue Light.

System

1. Press the MENU key to open the OSD.

2. Toggle the joystick to the up or down to select System from the OSD. Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it.

3. Toggle to the left or right to adjust the sliding scales.

4. Input: Select the source from HDMI 1, HDMI 2 or DP.

5. Auto Source: The default is “On”, which can support the auto search for the signal source in order.
   Note : Surround application must set Auto Source is “Off”.

6. Wide mode: You can select which screen aspect you are using. The options are Full, Aspect.

7. Hotkey Assignment: Select the function of shortcut key 1(Modes, Volume, Brightness, Gamma, Contrast, Low Blue Light, OverDrive) and shortcut keys 2 (Modes, Volume, Brightness, Gamma, Contrast, Low Blue Light, OverDrive)

8. DDC/CI: Allows the monitor settings to be set through the software on the PC.
   Note: DDC/CI, short for Display Data Channel/Command Interface, allows monitor controls to be sent via software.

9. HDMI Black level setting.

10. Quick start mode: Select Off or On. Turn on to speed up the boot speed.

Save Setting to…(User mode only)

1. Press the MENU key to open the OSD.
2. Toggle the joystick to the up or down to select “Save Setting to…” from the OSD.Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it.
3. Save Setting to some mode: There are three user-defined profiles available. When you have decided what settings suit you, save them and the system will be able to recall the settings in the future when you turn on this mode.

Troubleshooting

Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem.

HDMI /DP Mode (Optional)

to maximum or reset to their default setting.
 | Off| Check the power switch.

Check if the AC power cord is properly connected to the monitor.

 | Amber| Check if the video signal cable is properly connected at the back of the monitor.

Check if the computer system is switched on and in power saving/standby mode.

References

• Acer Group Home | Acer Group
• Acer Laptops, Desktops, Chromebooks, Monitors & Projectors | Acer United States
• Notebook, computer desktop, Chromebook, monitor e proiettori Acer | Acer Italia
• Recycling | Acer United States

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