PENTAIR UltraTemp VXi Heat Pump Owner’s Manual

PENTAIR UltraTemp VXi Heat Pump

Product Information

AEST
& AWST)

• Phone: 1300-137-344
• Email: au.sales@pentair.com
• Website: www.pentairpool.com.au

Technical Support| Melbourne, Victoria (8:30 A.M. to 5:00 P.M. AEST)
Phone: 1300-137-344
Email: au.service@pentair.com

Product Usage Instructions

1. Before proceeding with the installation or operation of this product, ensure that you are familiar with the correct installation and operation procedures. If you have any doubts, contact the distributor/manufacturer for the correct advice.
2. Provide the equipment operator or owner with the owner’s manual.
3. For any questions related to ordering Pentair replacement parts and pool products, contact Customer Service Australia Wide at the provided contact information.
4. For technical support, contact the Technical Support team in Melbourne, Victoria at the provided contact information.
5. Refer to the table of contents for easy navigation through the user manual.
6. Pay attention to the notices and warnings section for important safety instructions.
7. Follow all safety instructions mentioned in the manual to prevent severe injury, death, or property damage.
8. Ensure that the product is installed, operated, and maintained according to the information and installation codes referred to in the manual for safe and reliable service.
9. Be alert to potential hazards and comply with the information provided in the manual.

INVERTER HEAT PUMP
Should the installer or owner be unfamiliar with the correct installation or operation of this type of equipment, you should contact the distributor/manufacturer for the correct advice before proceeding with the installation or operation of this product.
The equipment operator or owner must be provided with this owner’s manual.

CUSTOMER SERVICE / TECHNICAL SUPPORT
If you have questions about ordering Pentair replacement parts, and pool products, please use the following contact information:

Customer Service

• Australia Wide (8:30 A.M. to 5:00 P.M. AEST & AWST)
• Phone: 1300-137-344
• e-mail: au.sales@pentair.com
• Web site: visit www.pentairpool.com.au to find information about Pentair products.

Technical Support

• Melbourne, Victoria (8:30 A.M. to 5:00 P.M. AEST)
• Phone: 1300-137-344
• e-mail: au.service@pentair.com

Eco Select®

• The Eco Select® brand identifies our most eco-friendly products
• As the global leader in pool and spa equipment, we’ve made a strong commitment to develop and offer the most environmentally responsible products available.
• When you see the Eco Select® brand on one of our products, you’ll know it is our “greenest” and most efficient product in that equipment category.
• These products do the best job of saving energy, conserving water, reducing noise, or otherwise contributing to a more environmentally responsible equipment system. In every case, a product that earns the Eco Select brand is clearly our “greenest” and most efficient choice.
• Pentair is a member of the product stewardship program Refrigerant Reclaim Australia
• This pool water heat pump contains the synthetic greenhouse gas refrigerant R32. By law, the refrig-erant must be recovered prior to dismantling and scrapping.
• Most local government waste facilities, metal merchants and recyclers provide recovery services. Please ensure the refrigerant will be recovered when disposing of this unit.
• For more information please visit www.refrigerantreclaim.com.au

Notices and Warnings

• Important Notice This manual provides installation and operation instructions for the product.

• Consult Pentair with any questions regarding this product.

• Attention Installer: This manual contains important information about the installation, operation and safe use of this product. Leave this manual with the owner and/or operator
  of this product after installation.

• Attention User : This manual contains important information that will help you in operating and maintaining this product. Please retain it for future reference.

WARNING
Before installing this product, read and follow all safety warning notices and instructions which are included. Failure to follow safety warnings and instructions can result in severe injury, death, or property damage. Call 1300-137-344 for additional free copies of these instructions.

Read and Follow all Safety Instructions

• This product is designed and manufactured for safe and reliable service when installed, operated and maintained according to the information and installation codes referred to in this manual.
• This is a safety alert symbol. When you see this symbol in this manual or on the product, look for one of the following signal words;
• DANGER, WARNING, CAUTION and NOTICE and comply with the information. Be alert to the potential hazard. Ensure to read and comply with all of the warnings and cautions in this manual.

DANGER

Risk of Electrical Shock or Electrocution!

• This product must be installed by a licensed electrician. Installations must comply with:
  • The Wiring Rules AS/NZS 3000.
  • All applicable local codes and ordinances.
  • Always disconnect power at the circuit breaker before servicing the product.
• Failure to do so could result in death or serious injury to installer, service person, pool users, or others due to electrical shock.
  • Improper installation can create an electrical shock hazard that can result in death or serious injury.

WARNING

• Water temperature in excess of 38 degrees Celsius may be hazardous to your health. Prolonged immersion in hot water may induce hyperthermia. Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above normal body temperature of 37°C. The symptoms of hyperthermia include drowsiness, lethargy, dizziness, fainting, and an increase in the internal temperature of the body.

The effects of hyperthermia include:

1. Unawareness of impending danger.
2. Failure to perceive heat.
3. Failure to recognize the need to leave the spa.
4. Physical inability to exit the spa.
5. Foetal damage in pregnant women.
6. Unconsciousness resulting in danger of drowning.

• WARNING
  To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.

• WARNING
  The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia in hot tubs and spas.

• WARNING
  The unit should be located on a solid, level, horizontal surface and securely fixed. Ensure free air-flow to all sides of the unit.

• WARNING
  Never use an extension cable to connect the unit to the electric power supply If there is no suitable earthed supply available, have one installed by a qualified electrician.

• WARNING
  Do not move/repair the unit yourself – Before carrying out any maintenance, service or repair work, the product must be isolated from the mains electrical supply. To prevent possible injury, only qualified engineers should carry out these works.

• WARNING
  This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Please ensure that young children are supervised to ensure that they do not play with the appliance.

• WARNING
  Do not install the unit in a place where there is a chance of flammable gas leaks. If there is a gas leak and gas accumulates in the area surrounding the unit, it could cause an explosion.

• WARNING
  Water Connections – All plumbing connections should be carried out as per the instructions in this manual. Failure to do so could result in water damage to property.

• WARNING
  Cleaning the Unit – To prevent injury always shut the power ‘OFF’ when cleaning or servicing the unit. Avoid contact with the fan when running as this will cause serious injury.

• WARNING
  Error Codes – If an error code occurs or you can smell burning, isolate the unit immediately and call your local installer.

General Installation Information

1. All wiring work must be performed by a licensed electrician, and must conform to all national, state, and local codes.
2. Installer to provide drainage of compartment for electrical components.
3. Power to all circuits must be supplied via a suitably sized Residual Current Device (RCD) in the fixed wiring.
4. An Earth terminal is located inside the supply terminal box. To reduce the risk of electric shock, this terminal must be connected to the grounding means provided in the electric supply service panel with a continuous copper wire equivalent in size to the circuit conductors supplying this equipment and as per the wiring rules.
5. The electrical supply for this product must include a suitably rated switch or circuit breaker to open all ungrounded supply conductors to comply with the Wiring Rules. The disconnecting means must be readily accessible to the occupant.
6. Supply conductor must be sized to support all loads.

Contents and Overview

UltraTemp Contents and Overview

UltraTemp® VXi Package Contents

• Heat Pump Unit.
• Owners Manual.
• Barrel unions x2
• Drain Hose x1.
• Anti-vibration pads x4.

UltraTemp® VXi Overview
The swimming pool heat pump is one of the most economical ways of heating your swimming pool efficiently. Using the free renewable energy from the air, it is up to 14 times more efficient than traditional heating. The swimming pool heat pump extends your swimming season and gives you comfort at high level. You could enjoy swimming not only in summer, but also in spring, autumn and even winter time.

ECO Friendly
The Heat Pump uses R32 Refrigerant which is ozone friendly and dramatically reducing carbon emissions with a low GWP (Global Warming Potential).

Titanium heat exchanger
The advanced titanium heat exchanger guarantees a longer life span, free of corrosion. It can be used with all types of water treatment including chlorine, iodine, bromine and salt water.

Multiple functions

• Cooling and heating functions available
• Auto operation, Auto-restart, Auto defrost
• Auto timer on/off: no human attendance is required
• Wide ambient working range: -7°C to 43°C

Reliable operation
The Heat Pump has several built in safety features, which include insufficient water flow protection, high/low pressure protection, overload protection, compressor protection.

Self-diagnosis
When there is malfunction, the swimming pool heat pump will make self- diagnosis by displaying error code on the control panel. To identify the problem, please refer to ERROR CODES pages in this manual.

Dimensions

UTHP-28-VXi UTHP-32-VXi
A| 630| 720| 784
B| 944| 1115| 1257
C| 430| 465| 600
D| 108| 98| 98
E| 655| 745| 820
F| 671| 762| 835
G| 600| 690| 753
H| 655| 745| 820
I| 107| 130| 109
J| 385| 470| 535

Dimensions & Specifications

Specifications

Description| UltraTemp 13kW Inverter| UltraTemp 17kW Inverter| UltraTemp 20kW Inverter
---|---|---|---
Part No�| UTHP-13- VXi| UTHP-17- VXi| UTHP-20-VXi
Ambient 270C

Water 260C in 280C out 80% Humidity

| Capacity (kW)| 3.5 – 13.5| 3.8 – 17.5| 5.2 – 20.6
Power (kW)| 0.26 – 2.08| 0.27 – 2.73| 0.38 – 3.17
COP| 13.5 – 6.5| 13.8 – 6.4| 13.6 – 6.5
Ambient 150C

Water 260C in 280C out 70% Humidity

| Capacity (kW)| 2.4 – 10.0| 2.8 – 12.8| 4.1 – 14.8
Power (kW)| 0.32 – 2.13| 0.37 – 2.78| 0.55 – 3.29
COP| 7.5 – 4.7| 7.5 – 4.6| 7.4 – 4.5
Ambient 350C

Water 290C in 270C out

| Capacity (kW)| 6.2| 6.9| 12.2
Power (kW)| 1.78| 2.1| 3.8
EER| 3.5| 3.2| 3.2
Power Supply| 230-240V, 50Hz| 230-240V, 50Hz| 230-240V, 50Hz
Max Current| 11.3A| 13.3A| 21.2A
Compressor Type| Rotary Panasonic| Rotary Panasonic| Rotary Panasonic
Water Flow (LPM)| 108| 133| 158
Sound Pressure (1m dBa)| 41-53| 43-54| 44-55
Refrigerant| R32 (650g)| R32 (850g)| R32 (1100g)
Description| UltraTemp 24kW Inverter| UltraTemp 28kW Inverter| UltraTemp 32kW Inverter
---|---|---|---
Part No�| UTHP-24-VXi| UTHP-28-VXi| UTHP-32-VXi
Ambient 270C

Water 260C in 280C out 80% Humidity

| Capacity (kW)| 6.2 – 24.0| 8.5 – 28.0| 10.4 – 32.0
Power (kW)| 0.43 – 3.53| 0.6 – 4.31| 0.77 – 4.92
COP| 14.5 – 6.8| 14.2 – 6.5| 13.5 – 6.5
Ambient 150C

Water 260C in 280C out 70% Humidity

| Capacity (kW)| 4.8 – 17.5| 5.6 – 20.3| 6.5 – 22.5
Power (kW)| 0.64 – 3.65| 0.71 – 4.14| 0.88 – 5.0
COP| 7.5 – 4.8| 7.9 – 4.9| 7.4 – 4.5
Ambient 350C

Water 300C in 280C out 41% Humidity

| Capacity (kW)| 13.5| 14.5| 14.8
Power (kW)| 3.5| 4.5| 4.80
EER| 3.86| 3.22| 3.08
Power Supply| 230-240V, 50Hz| 230-240V, 50Hz| 400-415V,3P 50Hz
Max Current| 22.8A| 23.6A| 14.73A
Compressor Type| Rotary Panasonic| Rotary Panasonic| Rotary Panasonic
Water Flow (LPM)| 167| 200| 250
Sound Pressure (1m dBa)| 45-56| 47-58| 48-60
Refrigerant| R32 (1300g)| R32 (1800g)| R32 (1800g)

Installation

Only a qualified service person should install the UltraTempTM Heat Pump. Before installing this product, refer to the Important Warning and Safety Instructions on .

Materials Needed for Installation
The following items are needed and are to be supplied by the installer for all heat pump installations:

1. Plumbing connections (50mm).
2.  Level surface for proper drainage.
3. Suitable electrical supply line. See rating plate on unit for electrical specifications. A junction box is not needed at the heat pump; connections are made inside of the heat pump electrical compartment. Conduit may be attached directly to the heat pump jacket.
4. Electric isolation switch that will interrupt all power to the unit. This switch must be within line of sight of the heat pump. Check local codes and wiring rules AS/NZS 3000 for requirements.
5. Watertight conduit to run the electrical supply line.

Equipment Pad
For proper drainage of condensation and rain water, place the heat pump on a flat slightly pitched surface, such as a concrete or fabricated slab (pad). If possible, place the pad at the same level or slightly higher than the filter system equipment pad.

Note : Be sure that the pad is pitched not more than 20mm per metre in any direction as needed for runoff.

Drainage and Condensation
Condensation occurs from the evaporator coil while the unit is running, and drains at a steady rate (up to 20L per hour), depending upon ambient air temperature and humidity. The more humid the ambient conditions, the more condensation will be produced. The bottom of the unit acts as a tray to catch rainwater and condensation. Keep the drain holes, located on the bottom pan of the base of the unit, clear of debris.

Roof Run-off
Make sure the heat pump is not located where large amounts of water may run- off from a roof into the unit. Sharp sloping roofs without gutters will allow massive amounts of rain water, mixed with debris from the roof to be forced through the unit. A gutter or down spout may be needed to protect the heat pump.

Lawn Sprinklers
Avoid placing lawn sprinkler near the heater – they can spray water into the heater and void the warranty. Be sure to direct any spraying water away from the heater. Note the wind direction to be sure water from sprinklers is not blown toward the heater. Sprinkler heads can produce high water pressure and spray at an angle, different from typical rain and humid weather. Also, sprinklers connected to a well water system can cause mineral build up on the evaporator coils and electronics.

Coastal Environments
Salt spray from coastal environments can cause corrosion of certain heat pump components, which is not covered by warranty. Care and attention should be taken to locate the heat pump to avoid salt spray from the surrounding environment.

Electrical Installation

Location and Clearances
All criteria given in the following sections reflect minimum clearances. However, each installation must also be evaluated, taking into account the prevailing local conditions such as proximity and height of walls, and proximity to public access areas. The UltraTemp® Heat Pump must be placed to provide clearances on all sides for maintenance and inspection.

1. At least 1.5m access must be available in above and 700 mm on the sides of the heat pump for service and proper air flow. (Manufacturer’s recommendation).
2. Install a minimum of 3.5m from the inside wall of the pool or spa unless the heat pump is separated from the pool or spa by a 1.8m high solid fence or other permanent barrier.
3. Install heat pump a minimum of 300mm from the wall of the house.
4. Allow 500mm clearance in front of the heat pump for service access.
5. Base must be level. It is important that condensate and rain water will drain away from the drip tray. Any unevenness in the base will cause water to pool in the drip tray and corrosion may occur.
   

Anchor Clamp Installation
Installation of the anchor clamps is recommended in all installations. Anchor clamps hold the heat pump to the equipment pad in order to withstand high winds, accidental movement and excessive vibration.

To install the anchor clamps:

1. Be sure the heat pump is in its permanent location on the equipment pad.

2. Locate the clamps at the base of the heat pump in the four (4) locations, shown in the image to the right.
   Note: Bolts and bolt anchors are not included with the heat pump. The installer must provide 1/4” x 1-3/8” stainless steel anchor bolts and the appropriate size concrete anchor to mount the clamp to the equipment pad. Be sure to check local codes.

3. Fit the anti-vibration pad (included) under each anchor clamp.

4. Mark the position of the hole in each clamp on the equipment pad.

5. Use a masonry drill bit and drill a hole in the cement with a diameter as determined by the concrete anchor, at each of the marks on the equipment pad. The hole should be approximately 40mm deep.

6. Insert a bolt anchor into each of the holes. Be sure the anchors are set completely into the holes.

7. Position the anchor clamps so that the holes in the clamps are over the bolt anchors. Be sure that the clamp hooks are over the lip of the heat pump base.

8. Insert an anchor bolt through each clamp into the anchor and tighten to secure the clamp and heat pump to the equipment pad.

Water Connections to the Heat Pump
1.5” / 40mm quick connect union fittings have been supplied for the water inlet and outlet connections. Filtered cool water is plumbed to the inlet, as labelled. Heated water flows through the outlet, as labelled. PVC piping (AS/NZS 1477) should be connected to the heat pump. The unions, provided with the unit, accept 50mm PVC pipe.

Plumbing Connections – Standard
The image below shows the standard plumbing layout with a single UltraTempTM Heat Pump unit. Arrangement of pool system components (other than the standard plumbing image below), can affect the operation of the heat pump.

Note: Be advised that when pool equipment is located below the pool surface a leak can result in large-scale water loss or flooding. Pentair is not responsible for such water loss or flooding or damage.

• The heat pump should be connected to a filtration circuit through a by-pass which consists of 3 valves. It is imperative that the by-pass is placed after the pump and the filter. These valves allow to regulate the water flow which passes through the heat pump and to isolate the heat pump completely for any maintenance work, without cutting the filtration flow.
• If your installation is equipped with water treatment devices (chlorine, bromine feeder, salt water chlorine generator, others) the by-pass must be installed before the water treatment devices, with a non-return check valve between the by-pass and water treatment devices.
• Water inlet and outlet are designed to be connected to rigid pressure PVC tube (for swimming pool) 50mm, directly glued to the union connectors provided.
• Water pipes must be fixed on the floor or the walls, so the heat pump will not support the weight of the water inside the plumbing.
  

Plumbing Connections – Separate Circulation System

• The UltraTemp heat pump can also be connected on plumbing separate to the main filtration system. In this configuration the pump will take water from separate pool outlets and flow directly into the heat pump. A filter is not essential in this configuration, however it may be required in circumstances where there is large debris in the water, or poor water quality, which could cause blockages in the heat pump.
• The heat pump should be connected through a by-pass which consists of 3 valves. These valves allow to regulate the water flow which passes through the heat pump to optimise performance and also to isolate the heat pump for service. The valve network is not required when using a variable speed pump, in this configuration, as the pump can be adjusted to optimise the flow through the heat pump.
• When installing the pool plumbing for this configuration, at least two pool outlets shall be used with minimum separation as per AS1926.3. Ensure that the plumbing configuration of the pool outlets and the pool outlet covers are compliant to AS1926.3.
• In this configuration, the circulation pump can be powered by the heat pump. Refer to the electrical wiring diagram for connection details and ensure this work is undertaken by a qualified electrician in accordance with the wiring rules.

Multiple Heater Type Installation
The Pentair UltraTemp heat pump may be used in conjunction with a gas or electric heater or any combination of heat sources including solar. When using multiple heater types, all heat sources should be plumbed in series to work correctly and efficiently. A recommended plumbing layout for a heat pump / heater / solar combination heating system for a pool / spa combination is shown below. Your system may not contain all of these components, but the basic plumbing will apply by eliminating the component in the illustration that is not a part of your system. Each heater should be activated electronically and not operated simultaneously.

Multiple Heat Pump Installation
When installing multiple heat pumps, they shall be plumbed in parallel in accordance with the below figure.

Electrical Connections

General Information
Wiring connections must be made exactly as shown in the wiring diagram found on the inside of the heat pump access panel; see the wiring diagrams on page 35.
The UltraTempTM Heat Pump must include a definite means of grounding and bonding. There is a ground lug inside the heat pump electrical compartment.

Equipotential Bonding
The Wiring Rules (AS/NZS 3000) and most other codes require in many circumstances that metallic components of a pool structure, including reinforcing steel, metal fittings, and above ground equipment be bonded together with a solid copper conductor. The heat pump contains a metal (titanium) heat exchanger which is in contact with the pool water, which may need to be connected to this bonding grid. A bonding lug is provided to ensure this requirement can be met. Please refer to the Wiring Rules (AS/NZS 3000) and any local codes for details on whether equipotential bonding is required.

Main Power
Electrical wiring to the heat pump must be in accordance with the latest edition of the Wiring Rules (AS/NZS 3000). All wiring must be done by a certified or qualified electrician.
Power to the heat pump must be protected by an RCD or RCBO. The heat pump should be the only device connected to the protected circuit. For high power model heat pumps (16kW-24kW) it may be necessary to use a D-Curve type RCD/RCBO to avoid nuisance tripping with compressor starts.

The following is the procedure to wire the heat pump to the electrical source:
Be sure the power to the circuit for the heat pump is turned off.

1. Remove the front panel of the heat pump cabinet.
2. Remove the service panel to the heat pump electrical compartment.
3. Electrical supply lines must be run through watertight conduit on the front panel. Run the wires and conduit from the power source and connect them to the conduit connection. Use suitable gauge connection wire as per below table.
4. Connect the power leads to the terminals in the electrical compartment as shown in the wiring diagram.
5. Verify that all other wires are secure, they may have loosened during shipment.
6. Connect the ground wire to the ground lug provided.
7. Replace the service panel and reinstall screws to hold it in place.
8. Replace the front panel.

Configuration

Control Panel

Ref| Icon| Function
1| Key / Lock| Tap the key to lock the screen. Hold the padlock for 3 seconds to unlock the screen.
2| On/Off| Tap to turn the heat pump on or off.
3| Time| This shows the current time.
4| Mode Icon| Shows whether Heating, Cooling or Auto mode is active.
5| Mute| This icon will show if the control pad is muted.
6| Timer Mode| This icon will show if the on/off timer is enabled.
7| Timed Mute Mode| This icon will show if the mute timer is enabled.
8| Fault Icon| This icon will show if there is a fault detected with the heat pump.
9| Defrost Icon| This icon will show if the heat pump is in defrost mode.
10| Water Inlet Temperature| The current water inlet temperature (the water from the pool).
11| Water Outlet Temperature| The current water outlet temperature from the heat pump. This should be 1-2 degrees higher than the inlet temperature.

Setting the Clock

1. On the main interface screen, swipe left and tap to enter into clock setting interface.
2. Tap the date. This will this take you to the date setting interface. Swipe up and down on the Month, Day and Year to select the correct date. Tap OK to save the date, tap < to go back without saving.
3.  Tap the time. This will take you to the time setting interface. Swipe up and down on the Hours, Minutes and Seconds to select the correct time. Tap OK to save the time, tap < to go back without

Turning Heat Pump On and Off

• When the heat pump is off, the main screen will have a black background and display “OFF” in the centre.
• To turn the heat pump on, tap the power button . The background will change to blue and the current temperature will be displayed on the screen, indicat-ing the heat pump is on. If you do not set a timer, the heat pump will stay on indefinitely as long as there is water flow. To manually turn the heat pump off, tap the power button . The main display will change to a black background and display “OFF” again, indicating the heat pump is off.

Setting the Temperature and Mode
The UltraTemp VXi heat pump can work in heat/cool or auto mode. To set the temperature and mode:

1. On the main interface screen, tap the centre of the screen where the temperature is displayed. This will display the ‘Mode’ screen.
2. On the left hand side of the screen the mode will be displayed. Swipe up and down over the mode to choose between Heating, Cooling or Auto. Ex-cept in really warm climates, Heating mode is the normal mode to choose for heating your pool.
3. On the right hand side of the screen, the target temperature will be displayed. Swipe up and down on the temperature to set the desired water tem-perature.
4. Tap OK to save the mode setting. Tap < to go back without saving.

Setting the On/Off Timer
The timer option will start and stop the heat pump at the specified times. The heat pump still requires water flow to operate. If there is a water circulation pump connected to the heat pump, the timer will also start the water circulation pump.

1. On the main interface screen, swipe left and tap to enter into Timer setting interface.
2. Tap the timer button to enter the timer interface.
3. Swipe up and down to change the start time hours and minutes.
4. Swipe up and down to change the stop time hours and minutes.
5. Tap the switch next to the start and stop times to activate the timers.
6.  Tap OK to save the timer setting. Tap < to go back without saving.
7. To deactivate the timer simply tap the switches next to the start and stop times, to turn the timer off.

Setting the Mute Timer
The mute timer will run the heat pump in silent mode during the selected times. This time must overlap the on/off timer. For example; if you set Timer 6:00-23:00 and Mute 20:00-23:00, the unit will turn on at 6:00, work in silent mode after 20:00, and turn off at 23:00.

1. On the main interface screen, swipe left and tap to enter into Timer setting interface.
2. Tap the timed mute button to enter the timer interface.
3. Swipe up and down to change the start time hours and minutes.
4. Swipe up and down to change the stop time hours and minutes.
5. Tap the switch next to the start and stop times to activate the mute timer.
6. Tap OK to save the timer setting. Tap < to go back without saving.
7. To deactivate the mute timer simply tap the switches next to the start and stop times, to turn the timer off.

Status Query
Important parameters of the heat pump’s current status can be viewed on the status screen.

1. On the main interface screen, swipe left and tap to enter into the status menu.
2. Tap the status button display.

• Machine Status: (ON/OFF) – Displays whether the heat pump is currently on or off.
• Operating Mode : (Heating / Cooling / Auto) – Displays whether the heat pump is currently in heating, cooling or auto mode.
• Comp Frequency : (30-95Hz) – Displays the supply frequency of the inverter compressor.
• Inlet Temp: (5-400C) – Displays the water temperature at the inlet of the heat pump. This is the water temperature of the pool.
• Outlet Temp: (5-400C) – Displays the water temperature at the outlet of the heat pump. This should be 1-20C warmer than the inlet temp while in heating mode or 1-20C cooler than the inlet temp while in cooling mode. If the temperature difference is higher than 20C, adjust the water flow so there is more water flowing through the heat pump.
• Ambient Temp: Displays the current ambient temperature of the air around the heat pump. If the temperature differs greatly from the actual temperature of the day, it could be that the heat pump does not have adequate clearance to properly circulate it’s exhaust air.

Scenario (Operating Mode)
The UltraTemp VXi has multiple operating modes to optimise the performance and efficiency:

1. On the main interface screen, swipe left and tap to enter into Scenario setting interface.
2.  Tap the desired scenario mode.
3. Tap OK to save the timer setting. Tap < to go back without saving.

• Scenario Mode : Boost
• Comp Speed : High
  • Application: When the pool is heated for the first time or after a long shut-down.
  • Description: The pool is heated at the full power and when the set temperature is reached, changes to Auto mode.
• Scenario Mode : Silent
• Comp Speed : Medium
  • Application: When the pool has reached the target temperature and is in use.
  • Description: Maintains the temperature of the pool whilst optimising compressor running speed and fan speed to reduce noise.
• Scenario Mode : Eco
• Comp Speed: Low
  • Application: When the pool has reached the tar-get temperature and is not in use.
  • Description: Heat loss is reduced when the pool is not in use. Low-speed compressor maximises energy efficiency and reduces heat loss to the pool.
• Scenario Mode : Auto (recommended)
• Comp Speed: Changes automatically
  • Application: All of the above
  • Description: Users can select the AUTO mode in any application, as the temperature rises and falls, the operation will automatically change.

Automation Connection

Connecting the Heat Pump to Automation
To connect the external control cable plug to the motherboard:

1. Run a two-conductor cable from the heat pump external control to the low voltage raceway to the motherboard in the Pentair Automation control centre.
2. Strip the conductors 7mm. Insert the wires into the GAS HEATER two-screw terminals (J19) on the motherboard.
3. At the heat pump, connect the wires to “remote on/off” on the terminal block.
4. Do NOT disconnect or wire around the thermostat, pressure switch, high limit switch, or other safety devices.
5. Turn the thermostat for the selected setting to maximum.

Pool/Spa Heating Combinations (Recommended Configurations)

• Menu>Heat Menu>Pool Temp/ SRC>Heater
• Menu>Heat Menu>Spa Temp/ SRC>Heater

Heat Pump + Gas Heater| Connect gas heater to 2-wire terminal marked “Gas Heater” (J19). Connect heat pump to relay connected to “Solar” terminal.|

• Menu>Settings>Solar>Enable = Yes
• Menu>Settings>Solar>Solar is Heat Pump = Yes
• Menu>Heat Menu>Pool Temp/ SRC>Heat Pump
• Menu>Heat Menu>Spa Temp/ SRC>Heater

Heat Pump + Solar| Connect heat pump to 2-wire terminal marked “Gas Heater” (J19). Connect solar valve actuator to VLVA (single pump system) or connect solar booster pump electrical outlet relay to “Solar” terminal (separate solar pump system).|

• Menu>Settings>Solar>Enable = Yes Menu>Heat Menu>Pool Temp/ SRC>Solar (or solar preferred).
• Menu>Heat Menu>Spa Temp/ SRC>Heater Menu>Settings>Solar>Solar is Heat Pump = NO

Connecting the Heat Pump to Automation (Continued)

Maintenance & Troubleshooting

Water Chemistry
Proper chemical balances are necessary for sanitary bathing conditions as well as ensuring your heat pump’s long life. Be sure to keep your chemical and mineral concentration levels within the values indicated in the table below. Failure to maintain proper water chemistry may cause damage to the UltraTemp® Heat Pump and may void the warranty.

to 100 ppm
Total Alkalinity (TA)
with Sodium Dichlor, Trichlor, Chlorine Gas, and Bromine Compounds| 100-120 ppm
Calcium Hardness (CH)| 200 to 400 ppm
Cyanuric Acid (Stabiliser)| 30 to 50 ppm (less than 30ppm with ORP controllers)
Total Dissolved Solids (TDS)| Less than 2000 ppm
Copper| 0 ppm

• Concentration levels taken from “Basic Pool and Spa Technology” published by NSPI (National Spa and Pool Institute).

Inspection and Service
Pentair Heat Pumps are designed and constructed to provide long performance life when installed and operated properly under normal conditions. Periodic inspections are important to keep your heat pump running safely and efficiently through the years. Failure to properly maintain your unit can void the warranty.

Owner Inspection
Pentair recommends that you inspect your heat pump on a continual basis and especially after abnormal weather conditions. The following basic guidelines are suggested for your inspection:

1. Make sure the front of the unit is accessible for future service.
2. Keep the top and surrounding areas of the heat pump clear of all debris.
3. Keep all plants and shrubs trimmed and away from the heat pump.
4. Keep lawn sprinkler heads from spraying on the heat pump to prevent corrosion and damage.
5. If the unit is installed under a roof edge, install a gutter or diverter to prevent excessive water and debris from pouring down into the unit.
6. Do not use this heat pump if any part has been under water. Immediately call a qualified professional technician to inspect the heat pump and replace any part of the control system which has been submerged.

Maintenance & Troubleshooting Continued
The UltraTemp® Heat Pump will produce condensation (water) while in operation. The heat pump base is designed to allow the condensation to exit through the bottom drain port when the unit is running. The condensation will increase as the outdoor air humidity level increases. Check the following at regular intervals to ensure proper condensate drainage:

1. Visually inspect and clear the bottom drain ports of any debris that could clog the ports.
2. Keep the top air flow discharge and air flow intake area clear of debris so the air flow though the heat pump is not restricted. The cooler discharge air from the top should not accumulate and be drawn into the side air intake coils.
3. Be sure the condensate run-off is properly directed away from the equipment pad to keep it from undermining the pad.
4. Be sure the condensate water does not puddle inside the heat pump. To be sure it is condensate water, check for the absence of chlorine.

During normal operation, the heat pump produces three to five gallons of condensate per hour. If condensate drainage is above this range during operation or if water continues to drain from the base when the heat pump is not in operation for more than an hour, a leak in the internal plumbing may have occurred. Call a qualified heat pump technician to investigate the problem.

Professional Maintenance and Service

• The maximum heat output and efficiency of a heat pump is dependent upon the quality and performance of the major components used. Equally important are the environmental conditions (for example, air temperature, humidity, water temperature, and wind).
• To maintain maximum performance and efficiency, keep the air coil clean from dirt and debris. It is recommended to clean your air coil once a year by flushing the coil with compressed air or hosing off the coil with a garden hose.
• Care should be taken to not bend the coil fins as this will restrict the airflow and lower your heat pump performance. Compressed air can also damage the heat pump coil.
• DO NOT USE A PRESSURE CLEANER ON THE UNIT.
• The heat pump should be maintained at least once a year by qualified personnel to maintain maximum performance and efficiency. The unit should be powered off during maintenance.

Winterising
In areas where freezing temperatures occur, you should protect your pump, filter, and heat pump from the elements. Perform the following steps to completely drain the heat pump.

1. Turn off the electrical power to the heat pump at the main breaker panel.
2. Shut off the water supply to the heat pump.
3. Disconnect the water inlet and outlet unions located on the lower front panel of the heat pump.
4. Blow out the water lines.
5. Cover only the top of the heat pump to prevent debris from falling into the unit. Do not wrap the sides of the heat pump with any plastic or other material that will retain heat or moisture inside the unit.

Spring Start Up

If your heat pump has been winterised, perform the following steps when starting the system in the Spring:

1. Uncover the heat pump and inspect the top and sides for any debris or structural problems.
2. Connect the water inlet and outlet unions on the sides of the heat pump.
3. Turn on the filter pump to supply water to the heat pump. Open the filter air bleeder and circulate water through the system long enough to bleed all the air out of the pool system. Check for leaks in and around the heat pump.
4. Turn on the electrical power to the heat pump at the main breaker panel.

To protect the paintwork, avoid leaning or putting objects on the shell. External Heat Pump parts can be wiped with a damp cloth and domestic cleaner. (Warning: Never use cleaning agents containing sand, soda, acid or chloride as these can damage the surfaces.)
To prevent blockages in the titanium heat exchanger, ensure that the system incorporates a water and filter treatment facility. In the event of a problem occurring due to contamination, the system should be cleaned as described below. (Warning: the fins on the finned tube heat exchanger are sharp!).

Cleaning the Heat Exchanger and Pipework

• Contamination in the pipes and heat exchanger can reduce the performance of the heat pumps’ titanium heat exchanger. If this is the case, the pipe system and heat exchanger must be cleaned by a technician.
• Use only pressurized drinking water for cleaning.

Cleaning the air system

• The finned heat exchanger, fan and condensate outflow should be clear of all obstructions (leaves, twigs, etc.) before each new heating season. These can be manually removed using compressed air or by flushing with clean water.
• It may be necessary to remove the unit cover and air inlet grid first.

Attention: Before opening the unit, ensure that all electrical supplies are isolated.

• To prevent the evaporator and the condensate tray from being damaged, do not use hard or sharp objects for cleaning.
• Under extreme weather conditions (e.g. snow drifts), ice may form on the air intake and exhaust air outlet grids. If this happens, the ice must be removed in the vicinity of the air intake and exhaust air outlet grids to ensure that the minimum air flow rate is maintained.

Winter Shutdown
To prevent frost damage to the unit when not in use the Heat Pump should be drained of all water. Failing this another form of frost protection should be considered and actioned.

Attention: The warranty does not cover damage caused by inadequate frost protection measures during the winter.

Troubleshooting

• This section provides useful information for diagnosing and correcting certain problems which may occur. Before starting the troubleshooting procedure, carry out a thorough visual inspection of the unit and look for obvious defects such as loose connections or defective wiring.
• Before contacting your local dealer, read this chapter carefully. It could save you time and money.

WARNING
Do not move/repair the unit yourself – Before carrying out any maintenance, service or repair work, the product must be isolated from the mains electrical supply. To prevent possible injury, only qualified engineers should carry out these works.

• The hints below are for guidance only. If you cannot solve the problem, consult your installer/local dealer.
• The Heat pump will not run.

Please check:

• There is a supply voltage (tripped fuse, power failure).
• The switch on the wired controller is switched on, and whether the correct set point temperature has been set.

The set temperature level cannot be reached.

Please check whether:

• The permissible operating conditions for the heat pump have been adhered to (air temperatures too high or too low).
• The air inlet or outlet area is blocked, restricted or very dirty.
• There are closed valves or stop-cocks in the water pipes.

The timer works but the programmed actions are executed at the wrong time (e.g. 1 hour too late or too early).

Please check whether:

• The clock and the day of the week are set correctly, adjust if necessary.
• The fan is starting occasionally, while the filter pump is not running.

Please check whether:

• The timer has been set on the heat pump, with the same hours for when the filtration pump is running. This will avoid the heat pump checking for flow during off times.
• If the filtration pump driving the heat pump is operating at different times and thus the heat pump timer cannot be set, swap L5 and L7 on the motherboard. This will connect the flow switch to the automation input.

If you cannot correct the fault yourself, please contact Pentair for after- sales service.

System Protections / Error Codes

When a fault occurs, the fault icon in the main interface will flash. When an error occurs or the protection mode is set automatically, the wired controller will display an error code as below. To view fault codes, swipe left and tap . The fault log will be displayed. You can clear fault codes, after trouble- shooting by tapping the trash can. 

sensor.
P082| Exhaust Air over Temp Prot.| The compressor is overload- ed. Exhaust temperature is high.| Check whether the system of the compressor is running normally.
Code| Fault Message| Possible reasons| Remedy
---|---|---|---
P09| Antifreeze Temp. Sensor Fault| Antifreeze temp sensor is broken or short circuited.| Check or change the temperature sensor.
PP| Pressure Sensor Fault| The pressure sensor is bro- ken.| Check or change the pressure sensor.
E01| High Pressure Prot.| The high-pressure switch is open circuit.| Check the pressure switch and cold circuit
E02| Low Pressure Prot.| Low pressure protection| Check the pressure switch and cold circuit
E03| Flow Switch Prot.| No water or low water flow in the system.| Check the pipe water flow and water pump is on and primed.
E05| Waterway Anti-freezing Prot.| Water temperature or ambient temperature is too low|
E06| Inlet and outlet temp. too big| Water flow is not enough and low differential pressure| Check the pipe water flow and whether water system is jammed or not.
E07| Anti-freezing Prot.| Water flow is not enough| Check the pipe water flow and whether water system is jammed or not
E19| Primary Anti-freezing Prot.| The ambient temperature is low|
E29| Secondary Anti-freezing P rot.| The ambient temperature is low|
E051| Comp. Overcurrent Prot.| The compressor is overload- ed.| Check whether the system of the compressor running normally
E08| Communication Fault| Communication failure between display and main- board.| Check the wire connection between remote display and main board.
E081| Communication Fault (speed control module)| Speed control module and main board communication fail| Check the communication connection
TP| Low AT Protection| Ambient temp. is too low|
F051| EC fan feedback Fault| There is something wrong with fan motor and fan motor stops running.| Check whether fan motor is broken or locked rotor.
F031| Fan Motor1 Fault| 1.  Motor is in locked-rotor state.

2.  The wire connection be- tween fan controller and fan motor is in poor contact.

| 1.Change a new fan motor 2.Check the wire connection and make sure they are in good contact
Code| Fault Message| Possible reasons| Remedy
---|---|---|---
F032| Fan Motor2 Fault|

1. Motor is in locked-rotor state.
2. The wire connection be- tween fan controller and fan motor is in poor contact.

|

1. Change a new fan motor
2. Check the wire connection and make sure they are in good contact.

F01| Drv1 MOP alarm| MOP drive alarm| Recovery after the 150s
F02| Inverter offline| Frequency conversion board and main board communication failure.| Check the communication connection.
F03| IPM protection| IPM modular protection| Recovery after the 150s
F04| Comp. Driver Failure| Lack of phase, step or drive hardware damage.| Check the measuring voltage and frequency conversion board hardware.
F05| DC Fan Fault| Motor current feedback open circuit or short circuit.| Check whether current return wires connected motor.
F06| IPM Overcurrent| IPM Input current is large.| Check and adjust the current measurement.
F07| Inv. DC Overvoltage| DC bus voltage>Dc bus over-voltage protection value.| Check the input voltage measurement.
F08| Inv. DC Lessvoltage| DC bus voltage<Dc bus over-voltage protection value.| Check the input voltage measurement.
F09| Inv. Input Lessvolt.| The input voltage is low, causing the input current is high.| Check the input voltage measurement.
F10| Inv. Input Overvolt.| The input voltage is too high, more than outage protection current RMS.| Check the input voltage measurement.
F11| Inv. Sampling Volt.| The input voltage sampling fault.| Check and adjust the current measurement
F12| Comm. Err DSP-PFC| DSP and PFC connect fault.| Check the communication connection.
F26| Input Over Cur.| The equipment load is too large.|
F27| PFC fault| The PFC circuit protection.| Check the PFC switch tube short circuit or not.
F15| IPM Overheating| The IPM module is overheat| Check and adjust the current measurement.
F16| Weak Magnetic Warn| Compressor magnetic force is not enough.|
Code| Fault Message| Possible reasons| Remedy
---|---|---|---
F17| Inv. Input Out Phase| The input voltage lost phase| Check and measure the volt- age adjustment.
F18| IPM Sampling Cur.| IPM sampling electricity is fault.| Check and adjust the current measurement
F19| Inv. Temp. Probe Fail| Sensor is short circuit or open circuit.| Inspect and replace the sensor.
F20| Inverter Overheating| The transducer is overheat.| Check and adjust the current measurement.
F22| Inv. Overheating Warn| Transducer temperature is too high.| Check and adjust the current measurement.
F23| Comp. Over Cur. Warn| Compressor electricity is large.| The compressor over current protection.
F24| Input Over Cur. Warn| Input current is too large.| Check and adjust the current measurement.
F25| EEPROM Error Warn| MCU error| Check whether the circuit board is damaged. Replace the circuit board.
F28| V15V overload/under voltage fault| The V15V is overload or un- der voltage.| Check the V15V input voltage in range 13.5v~16.5v or not.

Appendix

Replacement Parts

Item| Part No| Description| | Item| Part No| Description
---|---|---|---|---|---|---
| ULTRATEMP VXi REPLACEMENT PARTS| | 5| CALL| TOP SUPPORT ASSEMBLY
1| 803281| Panel Front UTHP Vxi 17| | 6| 803288| Panel Left UTHP Vxi 17
1| 803282| Panel Front UTHP Vxi 20-24| | 6| 803289| Panel Left UTHP Vxi 20-24
1| 803283| Panel Front UTHP Vxi 28| | 6| 803290| Panel Left UTHP Vxi 28
2| 803248| BOX & COVER FOR LCD UTHP HXI| | 7| 803291| Panel Column UTHP Vxi 17
2| 803198| LCD UTHP Hxi| | 7| 803292| Panel Column UTHP Vxi 20-24
3| CALL| CHASSIS ASSEMBLY| | 7| 803293| Panel Column UTHP Vxi 28-32
4| 803284| Cover Electric Box UTHP Vxi 13-17| | 8| 803294| GRILL UTHP VXI 13-17
4| 803285| Cover Electric Box UTHP Vxi 20-24| | 8| 803295| GRILL UTHP VXI 20-24
4| 803286| Cover Electric Box UTHP Vxi 28| | 8| 803296| GRILL UTHP VXI 28-32
4| 803287| Cover Electric Box UTHP Vxi 32| | 9| 803297| FAN BLADE UTHP VXI 13-17
Item| Part No| Description| | Item| Part No| Description
---|---|---|---|---|---|---
9| 803298| FAN BLADE UTHP VXI 20-24| | 22| 803218| LOW PRESSURE SWITCH UTHP
9| 803299| FAN BLADE UTHP VXI 28-32| | 23| 803224| EEV UTHP 17
10| 803300| COVER TOP UTHP VXI 17| | 23| 803332| EEV UTHP 20
10| 803301| COVER TOP UTHP VXI 20-24| | 23| 803333| EEV UTHP 24
10| 803302| COVER TOP UTHP VXI 28| | 23| 803334| EEV UTHP 28
11| CALL| TOP FRAME ASSEMBLY| | 23| 803335| EEV UTHP 32
12| 803303| COVER REAR UTHP VXI 17| | 23| 803331| EEV UTHP 13
12| 803304| COVER REAR UTHP VXI 20-24| | 26| 803313| COVER COMP REAR UTHP VXI 13-17
13| 803305| COVER COMP TOP UTHP VXI 13-17| | 26| 803315| COVER COMP REAR UTHP VXI 20-24
13| 803306| COVER COMP TOP UTHP VXI 20-24| | 26| 803314| COVER COMP REAR UTHP VXI 28-32
13| 803307| COVER COMP TOP UTHP VXI 28-32| | 27| 803316| COMPRESSOR UTHP VXI 13-17
14| 803308| COVER RIGHT UTHP VXI 17| | 27| 803317| COMPRESSOR UTHP VXI 20-24
14| 803309| COVER RIGHT UTHP VXI 20-24| | 27| 803318| COMPRESSOR UTHP VXI 28
14| 803310| COVER RIGHT UTHP VXI 28-32| | 27| 803319| COMPRESSOR UTHP VXI 32
15| 803274| COVER MOTOR UTHP VXI 20-24| | 28| 803320| COVER COMP FRONT UTHP 13-17
16| 803311| VALVE 4-WAY UTHP VXI 13-17| | 28| 803321| COVER COMP FRONT UTHP 20-24
16| 803312| VALVE 4-WAY UTHP VXI 20-32| | 28| 803322| COVER COMP FRONT UTHP 28-32
17| 803221| FLOW SWITCH UTHP VXI 13-17| | 29| 803323| HEAT EXCHANGER TI UTHP VXI 13
17| 803254| FLOW SWITCH UTHP VXI 20-32| | 29| 803324| HEAT EXCHANGER TI UTHP VXI 17
18| 803341| MOTOR FAN UTHP VXI 13-17| | 29| 803325| HEAT EXCHANGER TI UTHP VXI 20
18| 803342| MOTOR FAN UTHP VXI 20-24| | 29| 803326| HEAT EXCHANGER TI UTHP VXI 24
18| 803343| MOTOR FAN UTHP VXI 28-32| | 29| 803327| HEAT EXCHANGER TI UTHP VXI 28
19| 803344| CONDENSOR UTHP VXI 17
19| 803345| CONDENSOR UTHP VXI 20| | 29| 803328| HEAT EXCHANGER TI UTHP VXI 32
19| 803346| CONDENSOR UTHP VXI 24| | 30| 803329| ELECTRICAL BOX UTHP VXI 13-17
19| 803347| CONDENSOR UTHP VXI 28| | 30| 803330| ELECTRICAL BOX UTHP VXI 20-24
19| 803348| CONDENSOR UTHP VXI 32| | 30| 803331| ELECTRICAL BOX UTHP VXI 28
21| 803220| HIGH PRESSURE SWITCH UTHP| | 30| 803332| ELECTRICAL BOX UTHP VXI 32

UTHP VXi 13-17

Item| Part No| Description| | Item| Part No| Description
---|---|---|---|---|---|---
| ULTRATEMP VXi REPLACEMENT PARTS| | 35| 803239| TERMINAL 5P UTHP VXI 13-24
32| 803336| TERMINAL 3P UTHP 13-17| | 36| 803206| Inductive Filter UTHP VXI 13-17kW
33| 803238| RELAY 230V 30A UTHP VXI 13-32| | 40| 803337| INVERTER DRIVE UTHP VXI 13-17
| | | | | |
34| 803240| EMC Filter UTHP VXI 13-17| | | |

UTHP VXi 20-24 UTHP VXi 28-32

Item| Part No| Description| | Item| Part No| Description
---|---|---|---|---|---|---
| ULTRATEMP VXi REPLACEMENT PARTS| | 45| 803271| PCB PC1004-G UTHP VXI 20-28
36| 803338| Inductive Filter UTHP VXI 20-28| | 45| 803348| PCB PC1004-G UTHP VXI 32
37| 803339| TERMINAL 3P UTHP 20-32| | 46| 803349| PCB VFD UTHP VXI 20-24
38| 803340| PCB DRIVER FILTER UTHP VXI 20-24| | 46| 803350| PCB VFD UTHP VXI 28
38| 803266| PCB DRIVER FILTER UTHP VXI 32| | 46| 803351| PCB VFD UTHP VXI 32
39| 803354| TERMINAL 3P UTHP 28| | 47| 803352| FUSE UTHP VXI 20-24
41| 803344| TERMINAL 2P UTHP VXI 20-32| | 48| 803353| AC contactor UTHP VXI 28
44| 803345| PCB ZL0001-G UTHP VXI 20-24| | 49| 803273| Capacitor board
44| 803346| PCB ZL0001-G UTHP VXI 28-32| | | |

Wiring Diagrams

Environmental Information

Environmental Information
This equipment contains fluorinated greenhouse gases covered by the Kyoto Protocol. It should only be serviced or dismantled by professional trained engineers.
This equipment contains R32 refrigerant in the amount as stated in the specification. Do not vent R32 into the atmosphere: R32, is a fluorinated greenhouse gas with a Global Warming Potential (GWP) = 677.

Disposal Requirements

• Dismantling of the unit, treatment of the refrigerant, of oil and of other parts must be carried out in accordance with relevant local and national legislation.
• Do not try to dismantle the system yourself: the dismantling of the system, treatment of the refriger-ant, of oil and other parts must be done by a qualified installer in accordance with relevant local and national legislation.
• Units must be treated at a specialized treatment facility for re-use, recycling and recovery. By ensur-ing that this product is disposed of correctly, you will help to prevent potential negative consequenc-es for the environment and human health. Please contact the your local council for more information on correct disposal of Pre-charged HCFC equipment?
• This product should not be mixed with unsorted household waste.

IMPORTANT
Please attach your sales invoice/docket here as proof

• Purchased from:…………………………………………………………………………………………………………………
• Purchase date: ………………………………….
• Serial No.: ……………………………..
• Model No.: . …………………

Head Office Pentair AU/NZ: 1-21 Monash Drive Dandenong South, 3VIC 175

Australia
National customer service:

National dealer locator:
Email: au.sales@pentair.com
Web:  www.pentairpool.com.au
Phone: 1300 137 344
Phone: 1800 664 266

International
Phone: + 61 3 9709 5800 au.exports@pentair.com

Disclaimer:
Every endeavour has been made to publish the correct details in this document. No responsibility will be taken for errors, omissions or changes in product descriptions, specifications. Pentair Australia reserves the right to change specifications.

© 2021 Information contained here-in remains the property of Pentair Australia Pty. Ltd. Any reproduction, display, publication, modification or distribution is strictly prohibited without the prior written permission of Pentair Australia Pty. Ltd.

References

• StackPath
• Refrigerant Reclaim Australia | RRA

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