tp-link BE9300 Whole Home Mesh Wi-Fi 7 System User Guide

tp-link BE9300 Whole Home Mesh Wi-Fi 7 System

Product Information

The Deco BE65 is the ultimate 10 Gbps connectivity system designed to provide seamless whole-home mesh Wi-Fi coverage. It offers high-speed wireless signal rates based on IEEE Standard 802.11 specifications. The actual wireless data throughput, coverage, and the number of connected devices may vary depending on network conditions, client limitations, and environmental factors.

The Deco BE65 features MU-MIMO technology, which requires clients to also support MU-MIMO. It is compatible with smart devices that can be controlled via the Deco app and supports seamless roaming with clients that support 802.11k/v/r and may require additional setup. The Deco BE65 also includes HomeShield, which offers a Free Basic Plan with the option to upgrade to the Pro Plan for additional features. For more information, visit tp- link.com/homeshield.

Appearance

The Deco BE65 has the following features:

• An LED that changes color based on its status
• A WPS button for easy setup
• Four 2.5 Gbps WAN/LAN ports for connecting to your modem or other internet services
• A USB 3.0 port for connecting a USB storage device
• A power slot for connecting to the power socket via the provided power adapter
• A reset button for resetting Deco to factory default settings

The LED color codes are as follows:

• Pulse Yellow: Deco is resetting
• Solid Yellow: Deco is starting up
• Pulse Blue: Deco is ready for setup
• Solid Blue: Deco is setting up
• Pulse Green: Deco is upgrading firmware
• Solid Green: Deco is all set up and connected
• Pulse Red: The satellite Deco is disconnected from the main Deco
• Solid Red: Deco has an issue

Product Usage Instructions

To set up your Deco BE65, follow these steps:

1. Download the TP-Link Deco app from the App Store or Google Play Store.
2. Launch the Deco app on your iOS or Android device.
3. Follow the instructions provided by the app to set up your Deco network.
4. Ensure that your Deco is connected to the power socket using the provided power adapter.
5. Connect your modem or other internet services to the WAN/LAN ports on the Deco using an Ethernet cable.
6. If desired, connect a USB storage device to the USB 3.0 port on the Deco.
7. To initiate the WPS process, press the WPS button on the Deco, and immediately press the WPS button on your client device.

To reset your Deco to factory default settings, follow these steps:

1. Locate the reset button on your Deco.
2. Press and hold the reset button for 1 second.
3. Release the reset button.
4. Observe the LED on the Deco changing from pulsing yellow to solid yellow, indicating a successful reset.

About This Guide

This guide provides a brief introduction to BE9300 Whole Home Mesh Wi-Fi 7 System and regulatory information. Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Deco experience.

Conventions
In this guide, the following conventions are used:

redirect to a website or a specific section.

Teal

| Key information appears in teal, including management page text such as menus, items, buttons and so on.
Note:| Ignoring this type of note might result in a malfunction or damage to the device.
Tips:| Indicates important information that helps you make better use of your device.

More Info

• Specific product information can be found on the product page at https://www.tp-link.com.
• A Technical Community is provided for you to discuss our products at https://community.tp-link.com.
• Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at https://www.tp-link.com/support.

Speed/Coverage/Device Quantity Disclaimer
Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location.

MU-MIMO Disclaimer
Use of MU-MIMO requires clients to also support MU-MIMO.

IoT Compatibility Disclaimer
IoT compatibility refers only to smart devices that can be controlled via the Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi use.

Seamless Roaming Disclaimer
Clients need to support 802.11k/v/r and may require additional set up. Performance may vary depending on the client device.

HomeShield Disclaimer
HomeShield includes the Free Basic Plan. Fees apply for the Pro Plan. Visit tp-link.com/homeshield for more information.

Appearance

Each Deco has an LED that changes color according to its status, a WPS button, four 2.5 Gbps WAN/LAN ports, a USB 3.0 port, a power slot, and a Reset button.

See the explanation below:

Tip: The product label can be found at the bottom of the product.

Set Up Your Deco

First let’s start by setting up the Deco network. Get the TP-Link Deco app for iOS or Android, then follow the app to walk through the setup.

1. Get the Deco app
   Scan the QR code below or go to Google Play or the App Store to download the Deco app. Install the app on your Android or iOS smartphone or tablet.

2. Log in or sign up with TP-Link ID
   Open the app and log in with your TP-Link ID. If you don’t have a TP-Link ID, create one first.
   Note: If you forgot your login password, tap Forgot Password?. The app will help you reset your password.

3. Select your Deco model
   Search for and select your Deco model. If you have more than one Deco model, tap the question below the search box to check how to maximize the overall network.

4. Plug in your Deco
   Power off your modem. Connect your Deco to the modem and power them both on. If you don’t have a modem, connect your Deco directly to the Ethernet outlet.

5. Wait until Deco’s LED pulses blue
   Wait until your Deco’s LED pulses blue, then your phone/tablet will connect to the Deco’s default Wi-Fi automatically.

6. Specify your Deco’s location
   Select or custom a location for your Deco. The location will be used as the name of your Deco.

7. Connect your Deco to the internet
   Select the internet connection type and enter the information. If you are not sure, contact your internet service provider.

8. Create your Wi-Fi network
   Set a network name and a password. These will be the name and password you use to connect your devices to Wi-Fi.

9. Create your MLO network
   Set a network name and a password. The MLO network enables Wi-Fi 7 clients to connect to multiple bands simultaneously.

10. Keep your Deco up-to-date
    Set auto update time. This allows your Deco to automatically update to the latest firmware which provides better network experience.

11. Connect to your Wi-Fi network
    Connect your phone/tablet to the Deco’s Wi-Fi to continue the setup.

12. Setup complete
    Your Deco network is now up. You can connect your devices to the Deco network.

13. Add more Decos
    Plug in the other included Decos, and they will automatically join the network within 2 minutes.

Troubleshooting

Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve problems you might experience with your Deco.

If problems still exist, contact us: https://www.tp-link.com/support.

• Q1. What should I do if I fail to configure the main Deco and get stuck on “We couldn’t find Deco”?
  Refer to the guide https://www.tp-link.com/support/faq/2239/ or follow the video https://youtu.be/2HYuEYS9XJM

• Q2. What should I do if I fail to configure the satellite Deco and get stuck on “We couldn’t find another Deco”?
  Refer to the guide https://www.tp-link.com/support/faq/1447/ or follow the video https://youtu.be/iVgDzoo16T4

• Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection”?
  Refer to the guide https://www.tp-link.com/support/faq/2239/
  Refer to the video https://youtu.be/OSUrGdWH-i0

• Q4. What should I do if my wireless devices cannot connect to Deco?
  Refer to the guide https://www.tp-link.com/support/faq/2718/

• Q5. What should I do if Deco suddenly lost internet access?
  Refer to the guide https://www.tp-link.com/support/faq/2428/

• Q6. How can I find a suitable spot for my Deco?
  Refer to the guide https://www.tp-link.com//support/faq/1446/.

• Q7. What can I do if the Deco app isn’t working properly?
  Refer to the guide https://www.tp-link.com/support/faq/1456/.

Authentication

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

OPERATING FREQUENCY(the maximum transmitted power)

• 2400MHz—2483.5MHz (20dBm)
• 5150MHz—5250MHz (23dBm)
• 5250MHz—5350MHz (23dBm)
• 5470MHz—5725MHz (30dBm)
• 6105MHz—6425MHz (23dBm)

Frequency band 5150 – 5250 MHz:

Indoor use: Inside buildings only. Installations and use inside road vehicles and train carriages are not permitted. Limited outdoor use: If used outdoors, equipment shall not be attached to a fixed installation or to the external body of road vehicles, a fixed infrastructure or a fixed outdoor antenna. Use by unmanned aircraft systems (UAS) is limited to within the 5170 – 5250 MHz band.

Frequency band: 5250 – 5350 MHz:

Indoor use:
Inside buildings only. Installations and use in road vehicles, trains and aircraft are not permitted. Outdoor use is not permitted.

Frequency band: 5470 – 5725 MHz:
Installations and use in road vehicles, trains and aircraft and use for unmanned aircrafts systems (UAS) are not permitted.

Frequency band: 6105 – 6425 MHz:

• Restricted to indoor use, including in trains with metal-coated windows and aircraft.
• Outdoor use, including in road vehicles, is not permitted.

EU Declaration of Conformity

• TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011 /65/EU, (EU) 2015/863, and EC Decision (EU) 2021/1067.
• The original EU Declaration of Conformity may be found at https://www.tp-link.com/en/support/ce/.

RF Exposure Information

• This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
• The device complies with RF specifications when the device used at 20 cm from your body.

National restrictions

Attention:
This device may only be used indoors in all EU member states and EFTA countries, and Northern Ireland.

UKCA Mark

UK Declaration of Conformity

• TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
• The original UK Declaration of Conformity may be found at https://www.tp-link.com/support/ukca/.

National restrictions

• Attention: This device may only be used indoors in Great Britain.

Safety Information

• Keep the device away from water, fire, humidity or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
• Operating Temperature: 0°C~40°C (32°F~104°F)
• This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

| RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.

User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.

References

• HomeShield | TP-Link Australia
• TP-Link Community
• WiFi Networking Equipment for Home & Business | TP-Link
• How can I find a suitable spot for my Deco? | TP-Link Australia
• CE Regulatory Compliance | TP-Link
• HomeShield | TP-Link Hong Kong
• TP-Link Product Support - Wireless Networking Equipment Support
• Encountering an Error When Adding a Deco | TP-Link
• What can I do if the Deco app isn't working properly | TP-Link
• Main Deco Failed to Complete Setup | TP-Link
• The internet connection is unstable or suddenly stops working when connected to the Deco network? | TP-Link
• Regulatory Compliance | TP-Link

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