SmartVent synergy3 SYN1015AD Home Ventilation Systems Instruction Manual

SmartVent synergy3 SYN1015AD Home Ventilation Systems

Product Information

The Home Ventilation Systems, specifically the SYN1015AD, SYN2025AD, and SYN3035AD models, are designed to improve air quality and promote a healthier home environment. These systems provide efficient ventilation by exchanging stale indoor air with
fresh outdoor air, reducing moisture, odors, and pollutants.

Contents:

• Energy Recovery Ventilator: 1
• F7 Filter: 1
• G3 Filter: 2
• 150mm x 6m Nude Duct: 1
• 150mm x 6m Insulated Duct: 2
• 200mm x 3m Insulated Duct: 1
• 150mm x 6m Acoustic Duct: 3
• 150mm Duct Joiner: 1
• 150mm Low Profile Diffuser: 3
• 150mm Circular Grille: 1
• 150mm Fixed Louvre Grille: 2
• 200/150/150/150mm Double Branch Take Off: 1
• 200mm to 150mm Reducer: 1
• AC Fan Junction Box: 1
• 30m Duct Tape Roll: 3
• 3m Hanging Straps: 4
• Hanging Strap Clips: 4
• SmartVent Ceiling Controller: 1
• SmartVent TSC Assembly: 1

Warnings:

• Please read all instructions carefully before commencing installation.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a
  person responsible for their safety.

• Children should be supervised to ensure that they do not play with the appliance.

• Precautions must be taken to avoid the backflow of gases into the room from the open flue of gas or other open-fire appliances when mounted in outside walls or soffits.

• Isolate the mains supply before making any electrical connections. This system should be installed by a qualified electrician.

• A means of mains power isolation must be installed in the circuit for the purpose of safe access for any internal cleaning, recalibration or maintenance.

• Isolate the mains supply before attempting to replace the system’s air filter.

Cautions:

• If any of the fan or controller supply cords are damaged, they must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid possible damage to the fan motor or controller.

• All wiring must comply with national wiring rules.

• Any changes or modifications made or attempted to this product, without the prior written approval of the manufacturer, will void any and all stated warranties.

• Take appropriate safety measures when cutting hazardous building materials.

• The roof space MUST be inspected to ensure it does not have any conditions that may cause the system to draw moisture into the home. Conditions may include: unducted bathroom or kitchen extraction, roof leaks, tile roofs requiring re-coating, open wall
  cavities, gutter leaks or other building envelope leaks.

• Ceiling penetrations/openings (i.e. access hatch, open backed downlights) between the living spaces and roof space reduce the effectiveness of the system. These should be sealed where possible.

Product Usage Instructions

Follow these steps to install and use the Home Ventilation System:

1. Read all instructions carefully before starting the installation process.

2. Ensure that the system is not used by individuals with reduced capabilities or children without proper supervision.

3. Take precautions to prevent backflow of gases from open flues into the room when mounting the system in outside walls or soffits.

4. Isolate the mains supply before making any electrical connections. It is recommended to have a qualified electrician install the system.

5. Install a means of mains power isolation in the circuit to allow safe access for internal cleaning, recalibration, or maintenance purposes.

6. Isolate the mains supply before attempting to replace the system’s air filter.

7. If any fan or controller supply cords are damaged, contact the manufacturer, its service agent, or qualified persons for replacement.

8. Ensure that all wiring complies with national wiring rules.

9. Avoid making any changes or modifications to the product without prior written approval from the manufacturer as it may void warranties.

10. Take necessary safety measures when cutting hazardous building materials.

11. Inspect the roof space to ensure there are no conditions that may cause moisture to be drawn into the home. Address any issues such as unducted bathroom or kitchen extraction, roof leaks, tile roofs requiring re-coating, open wall cavities, gutter leaks, or
    other building envelope leaks.

12. Seal any ceiling penetrations or openings (e.g., access hatches, open-backed downlights) between living spaces and the roof space to optimize system effectiveness.

For detailed installation instructions and usage guidelines, please refer to the user manual provided with the product.

Installation Instructions

The expert’s guide to installation for a healthier home

DEFINITIONS

Before use please read and understand these definitions.

WARNING and/or the use of the symbol refers to conditions where the possibility of injury, or death, exists if the procedure is not followed.
CAUTION   indicates the possibility of damage to the equipment, installation or premises if a procedure is not followed.
NOTE provides additional information intended to clarify points, procedures or instructions.

WARNING

• Please read all instructions carefully before commencing installation.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• Precautions must be taken to avoid the backflow of gases into the room from the open flue of gas or other open-fire appliances when mounted in outside walls or soffits.
• Isolate the mains supply before making any electrical connections. This system should be installed by a qualified electrician.
• A means of mains power isolation must be installed in the circuit for the purpose of safe access for any internal cleaning, recalibration or maintenance.
• Isolate the mains supply before attempting to replace the systems air filter.

CAUTION

• If any of the fan or controller supply cords are damaged they must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid possible damage to the fan motor or controller.
• All wiring must comply with national wiring rules.
• Any changes or modifications made or attempted to this product, without the prior written approval of the manufacturer, will void any and all stated warranties.
• Take appropriate safety measures when cutting hazardous building materials.
• The roof space MUST be inspected to ensure it does not have any conditions that may cause the system to draw moisture into the home. Conditions may include: unducted bathroom or kitchen extraction, roof leaks, tile roofs requiring re-coating, open wall cavities, gutter leaks or other building envelope leaks.
• Ceiling penetrations/openings (i.e. access hatch, open backed down lights) between the living spaces and roof space reduce the effectiveness of the system. These should be sealed where possible.3

KIT CONTENTS

SYSTEM OVERVIEW

STANDARD SYSTEMS

INSTALLATION

Preparation
Before commencing installation it is strongly recommended that planning is undertaken and completed to ensure that the best possible ventilation solution is achieved.
Please use the checklist below for your installation planning and change as may be required.

Sensors
DO NOT mount the sensors before reading all the instructions Locations

• DO NOT install sensors within a metre of diffusers.
• DO NOT install sensors close to localised sources of heat, draughts, moisture or odours.
• Install the outside sensor on the south side of the house shielded from rain and strong wind close to the supply grille. (typically under the soffit).
• Install the roof sensor close to the roof air intake grille.
• Install the bedroom sensor in the most condensation prone occupied bedroom.
• Install the lounge sensor in the lounge or room with the home’s primary heat source.
• Cluster the sensors as much as possible rather than spreading them out for good signal strength.
• Maintain a 1cm clearance around the sensors to allow for battery changes.
• Consider how home owners can safely get to the outside sensor to change the battery.

Sensors – Mounting

• If mounting to the wall ensure the sensor button is facing downwards. If mounting on soffit ensure the sensor button is facing the wall.
• Sensors come with adhesive backs on the battery cover which can bond well to most clean smooth surfaces.
• Clean surfaces with a clean cloth and alcohol, let dry, remove adhesive ring cover, press and hold the sensor to the surface for 5 seconds to bond.
• Ensure there is nothing within 1cm of the sensor 1cm so that it can be easily removed for battery changes.
• In the roof space: mount the sensor in an easy to spot location near the roof air intake vent. Do not stick directly to rough sawn timber – screw in a piece of smooth material to stick the sensor on.
• Install bedroom and lounge sensors on the wall to reduce the influence of roof temperatures.

The sensors must be paired in this order Roof, Bedroom, Lounge then Outside. Sensor – Pairing

• Before starting the pairing process, ensure the touch screen is connected to the Ceiling Controller Box.
• Power on the Ceiling Controller Box and press and hold the button within 10 seconds.
• The controller will give a long beep and the sensors will be ready to pair.
• First pair the roof sensor by removing the battery and clear plastic battery insulator then reinsert the battery.
• After 3 seconds the LED on the front of the sensor will flash 3 times and the controller will beep.
• Replace the battery cover and mount the roof sensor with the adhesive back
• Turn on the touch screen to verify the roof sensors has been paired.
• The bedroom temperature reading will show 99°C to indicate the next sensor to be paired is the bedroom sensor.
• Go to the bedroom, put in the battery and hold the sensor up to the desired location and look for 3 flashes.
• If there are less than 3 flashes see the trouble shooting guide.
• Check the touch screen to see if the sensor paired successfully and which sensor to pair next.
• Remember, the pairing order is Roof, Bedroom, Lounge then Outside.

Ceiling Controller

Locations

• Mount the ceiling controller on the lower half of the roof cavity.
• Make sure mains supply has been isolated before making any electrical connection.
• Locate the ceiling controller central to planned sensor location – favouring any sensors that may have concrete or brick walls in the way.
• Ensure the ceiling controller is in a location with good Wi-Fi signal strength.
• Avoid mounting near large metal bodies e.g. hot water cylinders, antennas, heat pump AHU, switch panels, etc.
  CAUTION: Avoid running TSC data cables in parallel with mains cables. If this is unavoidable, try to keep at least a 0.2m distance.

Connection

1. Mount the ceiling controller using the mounting holes on the side with damper connection and transformer. Ensure the white sensor receiver module is facing upwards.
2. Thread the TSC cable through the cable gland,wire to the connector and plug into the ceiling controller (refer to wiring diagram, page 6).
3. Connect all peripherals: fans and dampers.
4. Make sure the earth spade on the fan is connected to the earth block in the ceiling controller.
5. Make sure all cable glands are tightly fastened and secured to the ceiling controller.
6. DO NOT cross cables over the PCB to reach for apertures on the far side. Use an AC fan junction box or AC damper junction box (FANxxxx) if there are not enough apertures on the controller box (FANxxxx).

Touch Screen Controller

Locations

• Install inside only.
• Mount on an inner wall at eye level.
• DO NOT install in wet/damp areas (i.e. laundry or bathrooms), on hot surfaces, in convection currents, or exposed to direct sunlight.
• Ensure at least 0.2m between TSC cable and mains wires to avoid signal interference.
• DO NOT install near any localised heat source.

Mounting

1. Remove the magnetically attached mounting plate from the TSC by leveraging it with a flat-head screwdriver.
2. Cut an opening on the wall for the flush box and mount it.
3. Screw the mounting plate onto the flush box. Ensure you can see the arrow and it is pointing upwards.
4. Run the TSC Cable from the roof cavity down to the flush box.
5. Wire the 6-way connector to the cable and plug into the TSC (refer to wiring diagrams, page 6).
6. Hold onto the edge of the controller and line up the arrow and magnets on the back of the TSC with the mounting plate
7. Gently push the controller into the mounting plate until they snap together.
   Strong magnetic force between mounting plate and controller could cause jamming of finger or skin.

COMMISSIONING AND TESTING

Caution
Ensure all connections are firmly in place and the ceiling controller’s lid is fastened before switching on the mains supply.

1. Power on the system and navigate to the ADVANCED SETTINGS page. (refer to pages 14-16).

2. Login as INSTALLER
   Password: freshair

3. Check the KIT SETTINGS and modify as per the installation. Ensure SYNERGY3 is selected under SYSTEMS and G3 and F7 are selected under FILTER INSTALLED. Press the Save button to apply changes.

4. Navigate to the SENSOR READINGS page and make sure all sensor readings are displaying correctly.

5. Navigate to the TESTING MODE page. Step through the different configurations and complete the Inspection Checklist

Inspection Checklist

• Fan operates on all speeds. Put fan onto high speed to continue inspection.
• Dampers switch over and system draws air from the correct locations (If installed).£ There are no leaks in the ducting.
• Fresh air intake grille is unobstructed and air is flowing into it freely.
• Exhaust air grille is unobstructed and air is flowing out if it freely.
• Return air grille (located centrally in the home) is unobstructed and air is flowing into it freely.
• Lounge diffuser openings are between 5-10mm and does not whistle.
• Bedroom diffusers openings are between 3-5mm and does not whistle.
• Navigate to the Home Page and make sure there are no Error Codes present.
• Ensure the time and date is correct. If it is not, navigate to TIME-DATE setting page and set the correct time and date.

Note: Diffusers can be wound open or closed. Diffusers can be opened up slightly more than recommended if they whistle.

COMMISSIONING AND TESTING

Screens and Navigation

1. Only available if selected in ADVANCED SETTINGS

MAINTENANCE

Filters
The filters will require changing when the Filter icon turns red.
Navigate to the FILTER page to see which filters are at 100% and replace them.
After replacing the filter select RESET next to the filter that has been replaced and tap the Save button.

G3 Filter
There are two G3 filters situated in the recovery ventilator.
The life span for the G3 filter is approximately six months (26 weeks) before reaching 100% filter usage. Once the G3 filters are FULL they will need to be cleaned.

1. Turn your Synergy3 system OFF at the mains and wait until the fans come to a complete stop before moving on to the next step.
2. Locate the recovery ventilator in the ceiling.
3. Unscrew the 4 screws of the access panel for about 12mm, slide the panel (A) along in the direction of arrow (as shown) and take it down.
4. Pull the filters down (B) which are located on both sides of the energy recovery core, outdoor air and room air side.
5. To clean the filters either wipe them gently with a damp cloth, wash them in warm soapy water or clean with a vacuum cleaner with a brush attachment.
6. Once clean and after allowing the filters to dry naturally (if washed), push the filters back into place ensuring that they fit correctly. Re-fasten the access panel by re-screwing the screws.
7. If the filters are unable to be cleaned correctly or are damaged, they should be replaced immediately and before the system is restarted (see order codes).
8. Turn your Synergy3 system back ON and reset the G3 filter timer.

F7 and HEPA Filters

Caution: When switching to a different grade of filter, remember to modify the KITS SETTINGS to get the correct filter change reminder.

See the INSTALLATION INSTRUCTIONS / Commissioning and Testing for instructions

Replace Sensor Battery
The original battery provided with sensors is expected to last between 2 to 5 years or more.

• Step 1
  Turn the unit counter-clockwise gently. The lid should separate from the unit with an audible click. The battery compartment lid will remain adhered to the wall/ceiling.

• Step 2
  Leverage the CR2032 coin cell from the compartment using a small tool as shown in image. Then insert the replacement battery back into the compartment.

• Step 3
  Insert the replacement battery back into the compartment.

• Step 5
  Wait >3sec. Press the small button on the underside of the unit and observe the LED should flash once. (if not, see troubleshooting guide)

• Step 6
  Replace the unit back onto the battery compartment lid.
  Turn the unit clockwise gently. Locking the unit on the lid.
  Note: Alignment guide must be inserted into the alignment slot when putting the battery cover on.

TROUBLESHOOTING

Refer to the User Manual’s Troubleshooting section for more information.
Or contact SmartVent for support on 0800 140 150 if below does not resolve the issue.

Sensor flashes less than 3 times when pairing
Ensure ceiling controller is powered on.

Poor signal strength

• Move the sensor closer to the controller box.
• Shift the sensor to avoid or reduce the number of obstructions (e.g. walls and furniture) between the sensor and controller box.
• Avoid concrete and brick walls between the sensor and controller box.
• Do not put sensor or controller box on top of or very close to metal.

Residual charge
• Press the button on the sensor with the battery removed to discharge before inserting the battery again.

Sensor – battery check

• Check the sensor battery is working by pressing the button on the sensor
  the LED will flash once.

• If the LED doesn’t flash replace the battery with a fresh one.
  Note: it is possible for depleted batteries to show sufficiently high voltages when unloaded.

Pairing window timed out

• The pairing window is 4 minutes. If it takes longer than 4 minutes to get from one location to another then bring along a paired sensor (i.e. roof sensor).
• Press the button on the sensor to restart the ‘4-minute pairing window’.
• The pairing window will end when the TSC is turned off.

Replacing sensors
If a sensor was paired to the wrong location simply swap their locations. If a sensor is damaged and needs to be replaced:

• Ensure the Controller box has been powered on for more than 20 seconds
• Press and hold the button on the box for 5 seconds until it beeps long followed by a short.
• The roof sensor is now ready for re-pairing. Cycle through the sensor to be paired by turning the TSC off and on OR pressing the button on the ceiling controller quickly and you will you hear a short beep.
• Order is: Roof, Bedroom, Lounge then Outside, and cycle again will exit pairing mode.
• Check the TSC to see which sensor is in pairing mode (it will show 99°C)
• Pair by inserting a fresh battery into a new sensor.
• Once a sensor is paired the pairing window will close.
  Repeat above steps if replacing multiple sensors.

TROUBLESHOOTING

AC fan relay outputs low speed all the time regardless of what the UI says System configuration may have been set to EC fan type – Contact Tech support

ERROR CODES

Error codes will appear on the Home Page when there is an electronic fault in the system. If there are multiple faults the error codes will cycle to the next code every 5 seconds.

E0000

|

Communication Error Between TSC and Ceiling Controller

| Ensure connection between touch screen controller and ceiling controller is correct and secure, and cable is not damaged.
E0001| Clock Error| Change the time on the TSC.
E1080| Outside Sensor Com Failure| 1.  Check the sensor battery is working by pressing the button on the sensor

– the LED will flash once.

2.  If the LED doesn’t flash replace the battery with a fresh one – see sensor maintenance for how to change

the battery.

E1180| Roof Sensor Com Failure
E1280| Lounge Sensor Com Failure
E1380| Bedroom Sensor Com Failure

E4002

|

Sensor Pairing Not Initiated

| Turn off the power to the ceiling controller for 30 seconds and begin sensor pairing process.

Contact SmartVent for support on 0800 140 150 if you see error codes not listed above or the actions above do not clear the errors.

TECHNICAL SPECIFICATIONS

220-2 V3.2.1

Specifications are subject to change without notice.

Distributed by Simx Limited
PO Box 14347, Panmure, Auckland, New Zealand.
Technical Support (09) 259 1662 | e: sales@simx.co.nz | w: www.simx.co.nz

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