tp-link Tapo C125 AI Home Security WiFi Camera User Guide

User Guide
AI Home Security Wi-Fi Camera
©2023 TP-Link 1910013496 REV1.0.0

About This Guide

This guide provides a brief introduction to the AI Home Security Wi-Fi Camera and the Tapo app, as well as regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions
In this guide, the following convention is used:

menus, items, buttons and so on.
Underline| Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note:| Ignoring this type of note might result in a malfunction or damage to the device.

More Info

• Specifications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.

Introduction

When you are away home, there are always something you care about. This is where the smart camera functions. No matter your child is climbing the kitchen cabinet, or the pet is stealing snacks, the AI Home Security Wi-Fi Camera helps you stay with them anytime, anywhere. Receive a notification whenever your camera detects motion and see a video clip of this motion to check everything.

• Smart AI Detection and Notification – Smart AI identifies people, pets, and vehicles while also recognizing abnormal sounds, notifying users as needed.
• 2K QHD + AI Image Enhancement + HDR – Utilizing AI image enhancement technology, experience superior clarity even in low light or overexposed settings.
  Compatible with Alexa and Google Assistant supported displays. User experience is dependent on the connected device’s specifications.
• Physical Privacy Shutter – When enabled, maintain your privacy with the lens blocked by the privacy shutter.
• Two-Way Audio – Enables communication through a built-in microphone and speaker.
• Discreet Night Vision with 940nm IR LED – Enjoy unobtrusive night-time monitoring of your baby or pet with the barely-noticeable, low-intensity 940nm IR LED.
• Local* and Cloud* Storage Supported – Save recorded videos on the microSD card (up to 512 GB) or by using Tapo Care cloud storage services. microSD card needs to be purchased separately. Actual storage capacity depends on the size of the microSD card used.
  Subscribe for cloud storage at https://www.tapo.com/tapocare/
• Customizable Alarm & Siren – Trigger the recorded audio as an alarm when motion is detected.
• Ultra-Wide 140° Field of View – Capture more views with an ultra-wide field of view.
• Magnetic Mounting – Effortlessly set up your Tapo C125 using its versatile magnetic base.
• Activity Zones – Notifies you when activity is detected in specific zones.

Appearance

Front

1 Microphone
2 System LED
3 IR LEDs
4 Lens| 5 Lens Cap
When Privacy Mode is on, the lens cap shuts to block the camera
lens. Do not manually push the lens cap up to prevent scratches.
6 Speaker
7 DC Power Connector
---|---

Side

microSD Card Slot
Insert a microSD card (not included) and initialize it on the Tapo app for local recording.

Adjust View
Tilt and rotate the camera and stand for your desired viewing angle.

Privacy / Reset Button

• Press once: Turn on/off Privacy Mode after setup.
• Press for 5s: Reset Wi-Fi settings only.
• Press for 10s: Reset to factory default settings.

System LED Indication

Solid red| Starting up, video recording or
live streaming
---|---
Blinking red and blue| Ready for setup
Blinking blue quickly| Connecting to Wi-Fi
Blinking red slowly| Connected to Wi-Fi
Solid blue| Connected to the cloud
Blinking red quickly| Camera updating or camera resetting

Before You Start

Position your camera’s adjustable stand for setup.

If the camera lens is hidden, do not manually push the lens cap up to prevent scratches.
Note: After setup, you can press the Privacy/Reset button once to turn off Privacy Mode and the camera lens will appear.

Set Up Your Camera

Follow the steps below to get started with your new camera.

Step 1. Download Tapo App
Get the Tapo app from the App Store or
Google Play, or by scanning the QR code
below.| Step 2. Log In
Open the app, and log in with your TP-Link ID.
If you don’t have an account, create one first.| Step 3. Add Your Camera
Tap the + button in the app and search for
your model. Follow the app instructions to
complete setup.
---|---|---

https://www.tapo.com/app/download-app/

| |

Set Up Using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi
password on each device.
To use this feature, confirm the following:

• The new Tapo device supports Amazon FFS.
• The new Tapo device is purchased from Amazon.
• You have an Amazon FFS enabled Alexa device or router.
• You have saved your Wi-Fi information to Amazon by using Alexa echo.
• Your Tapo device and router are on the same network as your Alexa echo.

LED Indications during Amazon Frustration-Free Setup

If the LED does not turn solid blue after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once.
Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

How to use Amazon Frustration-Free Setup with Tapo devices

1. Open the Amazon Alexa app. Then tap More and select Skills & Games.

2. Enter Tapo in the search bar and choose Tapo.
   

3. Tap the ENABLE TO USE button.

4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized successfully, the message Tapo has been successfully linked will come up.
   

5. Plug in your Tapo device and the setup will complete automatically in two minutes.
   For setting up more Tapo devices, just plug in and enjoy!
   Done!
   If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and joined your Wi-Fi network automatically.
   If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model, and then follow the app instructions.)

Set Up HomeKit

This is a HomeKit-enabled device. You can set up and easily control your Tapo devices with HomeKit from your iPhone or iPad.

Before You Start:

1. Your iPhone/iPad should be connected to a stable 2.4 GHz Wi-Fi network with internet access.
2. Ensure your iPhone/iPad and Apple home hub (if any) are connected to the same Wi-Fi network.
3. To control this HomeKit-enabled device, the latest iOS or iPadOS version is recommended.
4. HomeKit will be disabled 10 minutes after the Tapo device is powered on. You can power off your Tapo device, then power it on and try again.

Set Up HomeKit
Option 1: Set Up in the Home App

1. Find the QR code as below on your Tapo device or in its packaging.

2. Open the Home app and add the accessory by scanning the HomeKit QR code or entering the provided numeric setup code.

3. Follow the instructions in the Home app to complete setup.

Option 2: Set Up in the Tapo App

1. Open the Tapo app. If you have set up the device, go to Device
   Settings > Add to Home.

2. Find the QR code as below on your Tapo device or in its packaging.

3. Follow the instructions in the Tapo app to complete setup.

To control a Tapo device in the Home app, we must follow Apple guidelines. As a result, some Tapo app features will be disabled.
To know about the disabled features in the Home app, refer to https://www.tp- link.com/support/faq/3653/ or scan the QR code on the right.

https://www.tp-link.com/support/faq/3653/

Failed to Set Up HomeKit?

• Move your iPhone/iPad and the Tapo device closer to the router to get a stronger Wi-Fi signal.
• Factory reset the Tapo device and restart your phone. Then try again.
• Refer to the FAQ below for detailed instructions: https://www.tp-link.com/support/faq/3390/
  

Install Your Camera

When you finish adding your camera in the Tapo app, you can set it on a table or shelf. You can also mount it using its versatile magnetic base. Follow the steps below to install your new camera.

Option 1: Set on a table or shelf

1. Place the camera on your desired table or shelf.
2. Adjust the stand angle to the notch position in the base for more stability.

Option 2: Mount to metallic surfaces
The camera has a magnet in its base, allowing magnetic attachment to metallic surfaces.

Option 3: Stick to a clean wall

1. Attach the included adhesive to the back of the metal plate properly.
   Note: The adhesive is for one-time use. Avoid re-using the adhesive to ensure its adhesion.

2. Wipe off the dust from the surface, stick the metal plate with the adhesive to the clean wall, and press it down for 15 seconds to ensure the plate is firmly attached. Then attach the camera to the plate.
   Note: This is applicable with tile, glass, marble, metal, stainless steel, and hard wall surfaces.
   

Option 4. Mount to the wall

1. Stick the mounting template to the desired mounting place. Drill two holes according to the template.

2. Insert two anchors into the holes and use the screws to affix the metal plate over the anchors.
   Then attach the camera to the plate.
   

Authentication

FCC compliance information statement

Product Name: AI Home Security Wi-Fi Camera
Model Number: Tapo C125

Responsible Party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in  accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
   Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2023-08-21
FCC compliance information statement
Product Name: I.T.E. Power Supply
Model Number: T090060-2B1
Responsible Party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2023-08-21
CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
OPERATING FREQUENCY (the maximum transmitted power)
2412MHz—2472MHz (20dBm)

EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/.

RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
Restricted to indoor use.

UKCA Mark

UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment
Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.
Korea Warning Statements:

Safety Information

• Keep the device away from water, fire, humidity or hot environments.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
• For indoor use only.
• Do not disassemble, repair or modify the product.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Never touch the product with wet hands.
• Do not expose to heavy rain or any type of moisture.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not use this product near water for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
• The product should be kept free from excessive smoke, dust or high temperature and vibration.
• This product should not be exposed to direct sunlight
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time unplug the product from the power outlet.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• Operating Temperature: 0 °C ~ 40°C (32°F ~ 104°F)
• When mounting the camera, we recommend installing it no higher than 2 meters.

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label
Note: The product label is on the bottom of the product and its power supply. Symbols may vary from products.

This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means
that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to
minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new
electrical or electronic equipment.
| Caution, avoid listening at high volume levels for long periods
| Disconnection, all power plugs
m| Switch of mini-gap construction
µ| Switch of micro-gap construction (for US version)
Switch of micro-gap / micro-disconnection construction (for other versions except US)
ε| Switch without contact gap (Semiconductor switching device)

References

• Link: Simple, secure one-click payments
• WiFi Networking Equipment for Home & Business | TP-Link
• Tapo | Smart Devices for Smart Living
• Regulatory Compliance | Tapo
• UKCA | Tapo
• Tapo Care | Tapo
• How to Troubleshoot when a TP-Link HomeKit-enabled device fails to add to Apple’s Home App
• What Camera Features Are Available in the Tapo and Home Apps | TP-Link

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