tp-link Tapo C225 Pan or Tilt AI Home Security WiFi Camera User Guide

June 12, 2024
tp-link

**tp-link Tapo C225 Pan or Tilt AI Home Security WiFi Camera User Guide


**

About This Guide

This guide provides a brief introduction to the Pan/Tilt AI Home Security Wi- Fi Camera and the Tapo app, as well as regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions
In this guide, the following convention is used:

Convention Description
Blue Key information appears in blue, including management page text such as

menus, items, buttons and so on.
Underline| Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note| Ignoring this type of note might result in a malfunction or damage to the device.

More Info

Introduction

When you are away home, there are always something you care about. This is where the smart camera functions. No matter your child is climbing the kitchen cabinet, or the pet is stealing snacks, the Pan/Tilt Home Security Wi-Fi Camera helps you stay with them anytime, anywhere. Receive a notification whenever your camera detects motion and see a video clip of this motion to check everything.

  • Flexible Storage Choices – Save recorded videos on the microSD card* (up to 512GB) or by using Tapo Care** cloud storage services.
  • microSD card needs to be purchased separately.
  • Subscribe for cloud storage at https://www.tapo.com/tapocare/
  • Physical Privacy Mode – Maintain privacy with the lens blocked by the housing when physical privacy mode is enabled.
  • Smart AI Detection and Notification – Smart AI identifies people, pets, and vehicles while also recognizing abnormal sounds, notifying users as needed.
  • 850nm or 940nm Night Vision – Switch to the 940nm IR LED to watch over your baby without interrupting their sleep.
  • Privacy Zone – Block customizable zones from being recorded.
  • Sound and Light Alarm – Trigger sounds and light as an alarm when motion is detected.
  • Smart Motion Tracking – Tracks and follows a subject, keeping it within the camera’s field of view.
  • Activity Zone – Notifies you when activity is detected in specific zones.
  • Two-Way Audio – Enables communication through a built-in microphone and speaker.
  • Field of View – 360° horizontal range.
  • Cross-Line Detection – Notifies you when passing set boundaries.
  • Easy Setup – Follow the in-app instructions to easily set up in minutes.

Appearance

The Pan/Tilt AI Home Security Wi-Fi Camera has a system LED that changes color according to its status, a lens, microphone, speaker, DC power port, RESET button, Privacy Mode button, and a microSD card slot. Refer below for details.
Note: Tilt the camera lens up to find the microSD card slot and the RESET button.

  • Solid red:
    Starting up

  • Blinking red and green:
    Ready for setup

  • Blinking red slowly:
    Connecting to Wi-Fi

  • Solid amber:
    Connected to Wi-Fi

  • Solid green:
    Connected to the cloud

  • Blinking red quickly:
    Camera resetting

  • Blinking green quickly:
    Camera updating
    Product Overview

Set Up Your Camera

Follow the steps below to get started with your new camera.

Step 1. Download Tapo App
Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.


Step 2. Log In
Open the app, and log in with your TP-Link ID. If you don’t have an account, create one first.

Step 3. Add Your Camera
Tap the button in the app and select your model.

Step 4. Configure Camera
Follow app instructions to configure your camera and add it to your home network.
Configure Camera

Step 5. Place Camera
Place your camera on a flat surface, or install it on a wall or ceiling with the provided mounting template and screws.
Note: Make sure you affix the camera base using screws before securing the camera.

  1. Mark Position
    Place the mounting template where you want the camera.
    For wall mounting, drill two holes through two circles.

  2. Mount Base
    Affix the camera base using the screws.
    For wall mounting, insert two anchors into the holes and use the screws to affix the camera base over the anchors.

  3. Secure Camera
    Attach the camera on the base and rotate to secure the camera.
    Secure Camera
    Secure Camera

Set Up Using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi password on each device.

To use this feature, confirm the following:

  • The new Tapo device supports Amazon FFS.
  • The new Tapo device is purchased from Amazon.
  • You have an Amazon FFS enabled Alexa device or router.
  • You have saved your Wi-Fi information to Amazon by using Alexa echo.
  • Your Tapo device and router are on the same network as your Alexa echo

LED Indications during Amazon Frustration-Free Setup

LED Status
Blinking red and green Ready for setup
Blinking amber FFS setup in progress
Solid green Working properly

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once.
Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

How to use Amazon Frustration-Free Setup with Tapo devices

  1. Open the Amazon Alexa app. Then tap More and select Skills & Games.
    Amazon Frustration

  2. Enter Tapo in the search bar and choose Tapo.
    Amazon Frustration

  3. Tap the ENABLE TO USE button.

  4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized successfully, the message Tapo has been successfully linked will come up
    Amazon Frustration

  5. Plug in your Tapo device and the setup will complete automatically in two minutes.

For setting up more Tapo devices, just plug in and enjoy!

Done!
If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and joined your Wi-Fi network automatically.
If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model, and then follow the app instructions.)

Authentication

FCC compliance information statement

Product Name: Pan/Tilt AI Home Security Wi-Fi Camera
Model Number: Tapo C225/TC73

Component Name Model
I.T.E. Power Supply T120100-2B1

Responsible Party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards,
FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

FCC compliance information statement
Product Name: I.T.E. Power Supply
Model Number: T120100-2B1
Responsible Party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards,
FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

OPERATING FREQUENCY (the maximum transmitted power)

2412MHz – 2472MHz (20dBm)

EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.

The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/.

RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.

The device complies with RF specifications when the device used at 20 cm from your body

UKCA Mark


UKCA Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca

Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licenceexempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device

Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)

Symbol
Korea Warning Statements:

Safety Information

  • Keep the device away from water, fire, humidity or hot environments.
  • Do not attempt to disassemble, repair, or modify the device.
  • Do not use damaged charger or USB cable to charge the device.
  • Do not use any other chargers than those recommended
  • Do not use the device where wireless devices are not allowed.
  • Adapter shall be installed near the equipment and shall be easily accessible.
  • Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
  • This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.
  • Operating Temperature: 0 ºC~ 40 ºC (32°F ~ 104°F )

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk

Explanation of the symbols on the product label

Note: The product label can be found at the bottom of the product and its I.T.E. power supply.

Symbol Explanation
Alternating current
DC voltage
Caution
Operator’s manual
Class II equipment
Polarity of output terminals
Energy efficiency Marking
Indoor use only
RECYCLING This product bears the selective sorting symbol for Waste

electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.

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References

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