tp-link Tapo C425 Smart Wire-Free Security Camera User Guide

tp-link Tapo C425 Smart Wire-Free Security Camera

Product Information

The Tapo C425 is a smart wire-free security camera designed to provide full- featured weatherproof surveillance. It can be accessed remotely from anywhere using the Tapo app. The camera is equipped with motion sensors that trigger instant notifications and feeds  when motion is detected. Additionally, it features an automatic siren system that activates light and sound to deter unwanted visitors. The Tapo camera ensures the protection of your belongings day or night, regardless of weather conditions.

Appearance

The Tapo C425 camera has the following components:

• Spotlights
• Microphone
• Light Sensor
• Motion Sensor
• Lens
• Status LED
• Power Button
• Speaker
• microSD Card Slot
• Reset Button
• USB Micro B Charging Port

Status LED Indication

The status LED on the Tapo C425 camera provides the following indications:

• Blinking amber quickly for 3 seconds: Plugging in USB charger
• Solid red: Starting up
• Blinking red and green: Ready for setup
• Blinking red slowly: Connecting to Wi-Fi
• Solid amber: Connected to Wi-Fi
• Solid green: Connected to the cloud
• Blinking red quickly: Camera resetting
• Blinking green quickly: Camera updating

Charging the Battery

The Tapo C425 camera comes with a partially charged battery. It is recommended to fully charge the battery before use. This can be done by using the included 5V 2A USB charger, which takes approximately five and a half hours to complete.

Product Usage Instructions

Step 1: Download Tapo App
To begin using your Tapo C425 camera, download the Tapo app from the App Store or Google Play. Alternatively, you can scan the provided QR code to directly access the app.

Step 2: Log In
Open the Tapo app and log in using your TP-Link ID. If you don’t have an account, create one before proceeding.

Step 3: Add Your Camera
In the Tapo app, tap the “Add Device” button and select your camera model. Follow the on-screen instructions provided by the app to complete the setup process.

Alternative Setup: Amazon Frustration-Free Setup
If you prefer to use Amazon Frustration-Free Setup, follow these steps:

What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup is an alternative method for setting up your Tapo device.

LED Indications during Amazon Frustration-Free Setup:

• Blinking red and green: Ready for setup
• Blinking amber: FFS setup in progress
• Solid green: Working properly

If the LED does not turn solid green after a significant amount of time, you can manually add the Tapo device by following these steps:

1. Press the Reset button on your Tapo device once.
2. Open the Tapo app.
3. Tap the “+” button on the page.
4. Select your device model.
5. Follow the app instructions to complete the setup.

About This Guide

This guide provides a brief introduction to the Outdoor Pan/Tilt Security Wi- Fi Camera and the Tapo app, as well as regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions
In this guide, the following convention is used:

Convention      Description

Blue| Key information appears in blue, including management page text such as menus, items, buttons and so on.
Underline| Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note:| Ignoring this type of note might result in a malfunction or damage to the device.

More Info

• Specifications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.

Introduction Tapo C425 is a full-featured weatherproof security camera that you can access from anywhere. Receive instant notifications and check feeds when the motion is detected. Moreover, the automatic siren system will trigger light and sound to frighten away unwanted visitors after the camera detects motion.
Day or night, rain or shine, the Tapo camera protects what you love most.

• Free Person/Pet/Vehicle Detection – Smart AI accurately identifies people, pets, and vehicles, reducing false alerts and unnecessary notifications, which also extends battery life.

• 2K QHD Live View – Now with 1.7× more pixels than 1080p, providing clearer videos and more crisp photos.

• Person Detection and Notification – Receive instant notification from the Tapo app when a person is detected.

• Local* and Cloud* Storage – Save recorded video on a microSD card (up to 512 GB), no subscription required. Cloud storage** is also supported for flexibility.
  microSD card must be purchased separately. Actual storage capacity depends on the size of the microSD card used.
  Subscribe for cloud storage at https://www.tapo.com/tapocare/

• Full-Color Night Vision – Enhances your security by revealing vivid colors with built-in spotlights and starlight sensor.

• 150° Super-Wide FOV – Expands your visual coverage and ensures you to keep an eye on more vital areas.

• Customizable Sound and Light Alarm – Record your own audio as an alarm and adjust the brightness of dual spotlights for your customized use.

• 10000mAh Rechargeable Battery – The built-in 10000mAh rechargeable battery leads to a long-lasting life (up to 300 days)Δ, extending your usage.

• Activity Zones – Set customized detection areas to only let what matters alert you.

• IP66 Weatherproof – Performs well even in harsh environments with rain and dust, ideal for indoor/outdoor scenarios.

Appearance

1. Spotlights

2. Light Sensor

3. Motion Sensor

4. Microphone

5. Lens

6. Status LED

7. Power Button
   Press and hold for about 3 seconds to turn on/off the camera.

8. Speaker

9. microSD Card Slot
   Open the cover. Insert a microSD card* and initialize it on the Tapo app for local recording.
   microSD card not included.

10. Reset Button
    Open the cover. Use a pin to press and hold for at least 5 seconds to reset the camera to factory default settings.

11. USB Micro B Charging Port
    Open the cover for USB charging.

Status LED Indication

Charge the Battery

The battery comes partially charged. We recommend that you fully charge the battery before use. This will take about five and a half hours with the included charger.

Note:

1. Peel off film from the camera before use.
2. Warning: Do not tear off the silicone part by force as it may affect the waterproof performance.
3. When you plug in the USB charger, the LED should blink amber quickly for 3 seconds. If not, make sure the power is running and check your connection.
4. Charge the battery using the USB cable and charger included in the package. Inappropriate cables may result in slow charging or failure to charge.
5. Keep the ports firmly covered when not in use to ensure waterproof performance.
6. Check the battery status in the Tapo app after setup.

Set Up Your Camera

Follow the steps below to get started with your new camera.

Step 1. Download Tapo App
Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

Step 2. Log In
Open the app, and log in with your TP-Link ID. If you don’t have an account, create one first.

Step 3. Add Your Camera
Tap the  button in the app and select your model. Follow app instructions to complete the setup.

Set Up Using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi password on each device.

To use this feature, confirm the following:

• The new Tapo device supports Amazon FFS.
• The new Tapo device is purchased from Amazon.
• You have an Amazon FFS enabled Alexa device or router.
• You have saved your Wi-Fi information to Amazon by using Alexa echo.
• Your Tapo device and router are on the same network as your Alexa echo.

LED Indications during Amazon Frustration-Free Setup.

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once. Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

How to use Amazon Frustration-Free Setup with Tapo devices

1. Open the Amazon Alexa app. Then tap More and select Skills & Games.
2. Enter Tapo in the search bar and choose Tapo.
3. Tap the ENABLE TO USE button.
4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized successfully, the message Tapo has been successfully linked will come up.
5. Plug in your Tapo device and the setup will complete automatically in two minutes.
   For setting up more Tapo devices, just plug in and enjoy!

Done!
If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and joined your Wi-Fi network automatically.
If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model, and then follow the app instructions.)

Mounting Tips

Read mounting tips before your mount the camera.

1. Avoid placing behind glass. Glass will obstruct the motion sensor of your camera.
2. Choose a proper location to mount your camera, or it will be triggered too often by false alarms.
   • Avoid pointing the camera directly at swaying trees.
   • Avoid pointing the camera directly at vehicles and pedestrians on the road.
   • Avoid pointing the camera directly at street lamps and sunlight.
3. Mount your camera to the side so that movement goes across the len’s field of view to better trigger motion detection.
4. Tilt the camera downwards at an angle of about 20°.
5. Do not place the camera upside down.
6. Keep the motion sensor level for best results.

Mount Your Camera

When you finish adding your camera in the Tapo app, you can follow the steps below to mount the camera.

Note: You can always get detailed mounting instructions in the Tapo app.

Option 1: Mount to metallic surfaces
The camera has a magnet in its base, allowing magnetic attachment to metallic surfaces.

CAUTION
Strong Magnet. Crushing Hazard.

Option 2: Stick to a clean wall

1. Attach the included adhesive to the back of the metal plate properly.
   Note: The adhesive is for one-time use. Avoid re-using the adhesive to ensure its adhesion.

2. Wipe off the dust from the surface, stick the metal plate with the adhesive to the clean wall, and press it down for 15 seconds to ensure the plate is firmly attached. Then attach the camera to the plate.
   Note: This is applicable with tile, glass, marble, metal, stainless steel, and hard wall surfaces. Sticking to other surfaces may result in damage from falling off.

Option 3. Mount to a wall

1. Stick the mounting template to a desired mounting place. Drill two holes according to the template.
2. Insert two anchors into the holes and use the screws to affix the metal plate over the anchors. Then attach the camera to the plate.

Note: At 2 meters (6.5 feet) or higher, we recommend using the Wall Mount Bracket (not included). Recommended Installation Height: 2 ~ 3 m (7 ~ 10 ft) above the ground

Work with Tapo Solar Panel

The Tapo Solar Panel charges your Smart Wire-Free Security Camera continuously.

If you don’t yet have a Tapo Solar Panel, charge the rechargeable battery with a standard and high-quality DC 5V/2A battery charger. Keep the charging port firmly covered when fully charged.
Note: If you use a third-party solar panel to charge this camera, we cannot guarantee the waterproof performance.

Authentication

FCC compliance information statement

Product Name: Smart Wire-Free Security Camera
Model Number: Tapo C425

Responsible Party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
   Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
   Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”

We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards,FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2023-07-21
FCC compliance information statement
Product Name: USB Adapter
Model Number: A8A-050200U-US1

Responsible Party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
  Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards,FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2023-07-21

CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

OPERATING FREQUENCY (the maximum transmitted power)
2412MHz—2472MHz (20dBm)
EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU,
2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/.

RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.

UKCA Mark
UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.

Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licenceexempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Safety Information

• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not disassemble, repair or modify the product.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time unplug the product from the power outlet.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• Operating Temperature: -20°C ~ 45°C (-4°F ~ 113°F)
• When mounting the camera with the magnetic base, we recommend installing it no higher than 2 meters.

CAUTION!
Avoid replacement of a battery with an incorrect type that can defeat a safeguard.

Avoid disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
Do not leave a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; Do not leave a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

Symbols may vary from products

References

• Link: Simple, secure one-click payments
• Anatel — Agência Nacional de Telecomunicações
• WiFi Networking Equipment for Home & Business | TP-Link
• Tapo | Smart Devices for Smart Living
• Regulatory Compliance | Tapo
• Regulatory Compliance | Tapo
• Regulatory Compliance | Tapo
• UKCA | Tapo
• Tapo Care | Tapo
• TP-Link Product Support - Wireless Networking Equipment Support
• How to Properly Connect a Tapo Solar Panel to Compatible Tapo Cameras Using the Waterproof Gasket | TP-Link
• | TP-Link Australia
• Regulatory Compliance | TP-Link

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