ihse K487-1PHCA-N Draco vario KVMA Isolated Secure Extender User Guide

: June 12, 2024
: ihse

Table of Contents

Scope of Delivery
Tamper Protection
System Overview
System Setup
Technical Support
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Draco vario KVMA, Isolated Secure Extender
Draco vario ultra KVMA, Isolated Secure Extender
K487-/K497-1PHCA-N
K487-/K497-1PHCRA-N
K487-/K497-1PHSA-N
K487-/K497-1PHSRA-N
User Guide ihse K487 1PHCA N Draco vario KVMA Isolated Secure
Extender

Scope of Delivery

Package Contents
Please check if your package contains following items:

1x CPU Unit in Draco vario chassis
1x CON Unit in Draco vario chassis
2x country-specific power cord
1x DisplayPort video cable (2.0 m, male-to-male)
1x HDMI cable 1.8 m male/male with 1x SupraLock
1x USB cable 1.8 m (type A-B)
1x Duplex audio cable 2 m (3.5 mm)
Quick Setup

If anything is missing, please contact your distributor.

Tamper Protection

The KVM Extenders are equipped with holographic anti-tampering labels to protect the product’s chassis and to provide a clear visual indication if it has been opened or compromised.

System Overview

The Draco vario Secure Extender prevents vulnerable peripherals from mediating between compromised and secure computers by ensuring that video and audio flow in a single direction.

ihse K487 1PHCA N Draco vario KVMA Isolated Secure Extender - System
Overview

Source
Draco Secure CPU Unit (isolator)
Interconnect cable
Draco Secure CON Unit (isolator)
Sink (monitor, keyboard, mouse)

System Setup

First-time users are recommended to set up the system in a test environment that is limited to a single room. This makes it easier to identify and solve any cabling problems, and experiment with your system more conveniently.
Switch off all devices.

Installing the CON Unit

Connect keyboard, mouse, and monitor to the CON Unit.
Connect the chassis of the CON Unit to the power socket(s)/ power supply unit(s).

Installing the CPU Unit

Connect the source to the CPU Unit with the supplied cables. ”
Please ensure the cables are not strained.
Connect the chassis of the CON Unit to the power socket(s)/power supply unit(s).

Establishing a Point-to-Point Connection of CON Unit and CPU Unit

Connect the CON Unit to the CPU Unit by using interconnect cable(s).
Power up the system, following the recommended sequence: Monitor – CON Unit – CPU Unit – source
Boot the source and check that everything works correctly.

Running on EDID Capture
By default, data from the internal DDC list is reported to the source.
If these are not optimal settings for the display device, the EDID information of the console monitor can be downloaded and stored internally. The devices have to be configured accordingly.
On all KVM extender modules with USB HID support, the user can load the EDID information of the console monitor via keyboard command under operating conditions.

Press the CAPTURE button (1) on the CON Unit.
Repower the CON Unit.
Enter the Hot Key (default 2x Left Shift) to start the command mode.
The Caps Lock and Scroll Lock LEDs on the keyboard are flashing.
Press a to load the EDID from the console monitor.
The screen will go black for a short time and the LEDs of the CPU Unit and CON Unit flash briefly.
At the same time the command mode is closed, and the keyboard LEDs return to previous status.
On the CPU Unit, short- press the CAPTURE button (2) – for less than one second. Long-pressing the CAPTURE button sends the unit into an undesired loop. If this happens, restart the unit, and repeat the procedure.
At first, the EDID LED flickers for a few seconds and then lights continuously.
If the EDID LED is OFF, check the connections and that the display is powered ON. Then, repeat the procedure.
Repower the CPU Unit.
Restart the corresponding source.
The video mode has been readjusted. Screen quality should be optimal. The source should now show the console monitor as the current screen, together with the available video resolutions.

If the EDID was loaded once, the EDID can be reloaded by repeating the process.

Technical Support

Prior to contacting support, please ensure you have read this manual, and then installed and set-up your device as recommended.

Support Checklist
To efficiently handle your request, it is necessary that you complete a support request checklist: ihse.com/checklist
Please have the following information available before you call:

Company, name, phone number and e-mail address
Type and serial number of the device (see rear side of device)
Date and number of sales receipts, name of dealer if necessary
Issue date of the existing manual
Nature, circumstances, and duration of the problem
Involved components (such as graphic source/CPU, OS, graphic card, monitor, USB HID/USB 2.0 devices, interconnect cable) including manufacturer and model number
Results from any testing you have done

Shipping Checklist

To return your device, please contact your dealer to obtain an RMA number (Return-Material-Authorization).
Package your devices carefully, preferably using the original box. Add all pieces which you received originally.
Please note your RMA number visibly on your shipment.

Please understand that devices which are sent in without an RMA number cannot be accepted. The shipment will be sent back without being opened; postage unpaid.

IHSE Headquarters

IHSE GmbH
Benzstrasse 1
88094 Oberteuringen
Germany| phone +49 7546 9248-43
techsupport@ihse.de
www.ihse.de
---|---
Support hours:
Monday – Thursday
Friday| CET
8.00 am to 6.00 pm
8.00 am to 5.00 pm

IHSE USA

IHSE USA LLC
1 Corporate Drive
NJ 08512 Cranbury
USA| phone +1 732 738 8780
info@ihseusa.com
www.ihseusa.com
---|---
Support hours:
Monday – Friday| EST
9.00 am to 5.00 pm

IHSE Asia

IHSE GmbH Asia Pacific Pte Ltd
158 Kallang Way
349245 Singapore
Singapore| phone +65 6841 4707
sales@ihseapac.com
www.ihseapac.com
---|---
Support hours:
Monday – Friday| SGT
9.00 am to 6.00 pm

IHSE China

IHSE China Co., Ltd.
Room 814, Building 3, Kezhu Road
No. 233 Huangpu District
Guangzhou PRC| phone +86 189 888 381
techsupport-cn@ihse.com
www.ihse.com.cn
---|---
Support hours:
Monday – Friday| CST
9.00 am to 6.00 pm

Draco vario (ultra) KVMA Isolated Secure Extender