ncm NB-R1773 Integrated Bidet Toilet User Manual

ncm NB-R1773 Integrated Bidet Toilet

This product is designed for household use only. Before installation and use, read all operating instructions carefully. The external appearance and specifications of the product are subject to change without notice for the improvement of the product.

Important Safeguards

Before using the product, please read all the instructions carefully. The following are the important safety instructions:

Danger:

• Do not use the product while bathing.
• Do not place or store the product where it can fall or be pulled into a tub or sink.
• Do not place in or drop into water or other liquid.
• Do not reach for a product that has fallen into the water.
• Unplug immediately if the product falls into water.

Warning:

• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.
• Connect this product to a properly grounded outlet only. Unplug the appliance during cleaning.
• Do not touch the power plug with wet hands.
• Properly connect the power cord to the electrical outlet corresponding to the rated voltage of the unit.
• Keep the cord away from heated surfaces. Do not use a damaged or loose power cord.
• Before removing the unit from the toilet bowl, disconnect the power plug first.
• Do not connect other electrical appliances to the same power socket connected to the unit.
• Children should be supervised to ensure that they do not play with the appliance.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been givensupervision or instruction concerning the use of the appliance by  person responsible for their safety.
• Use this product only for its intended use as described in this manual. Do not use any attachments unless recommended by the manufacturer.

Caution:

To reduce the risk of injury to persons or damage to the product or the property.

• Do not place heavy objects or step on the unit.
• When cleaning the unit, do not use any chemicals. Clean the unit with a moist, well-wrung soft cloth. For excessive stains, use a soft cloth moistened with mild dish-wash detergent and wipe out with a dry cloth.
• Do not slam down the lid.
• Do not lean on the lid.
• When not in use for a long period of time, disconnect the power plug and drain the water tank.
• Do not twist or pull the connection hoses.
• Do not cover up the warm air outlet or insert hands or other objects.
• Do not operate the unit during product malfunction. Disconnect the power plug and call the authorized service center.

Parts Identification

The product comprises of various parts such as control panel, water supply hose, warm air outlet, and many more. Refer to the user manual for detailed information on the parts and their 8identification.

Main Unit

Left side
Right side

Control Panel

Remote control

Accessory Parts

1. Mesh Filter
2. Brass Adapter
3. ¾” Water Supply Transfer Hose (Short)
4. ½” Water Supply Line Hose (Long)
5. Seat Anchor (2)
6. Seat Screw and Washer (2)
7. Rubber Anchor Cap (2)
8. Plastic Anchor Bolt
9. Rubber Cone Washer
10. Washer
11. Nut
12. Remote Control with Wall Mount
13. AAA batteries (2)

Basic Instructions

Before using the product, ensure that all parts are properly installed and connected as per the instructions mentioned in the user manual. Ensure that the power cord is properly connected to the electrical outlet corresponding to the rated voltage of the unit. Use the product only as described in the user manual. Do not use any attachments unless recommended by the manufacturer.

1. Sit on the seat

   • Sit in center.
   • If seat sensor is occupied ‘beep’ sounds.
     Upon seat is occupied the deodorization function operates automatically.

2. Press the 「CLEANSING」 or 「BIDET」 button.

   • (CLEANSING) or (BIDET) icon is shown on the LCD display of a remote control.
   • Operate either the “CLEANSING” or the “BIDET” function.
   • Move cleansing runs by pressing “CLEANSING” or “BIDET” button while using.
   • It beeps if the cleansing or bidet function is over.

3. Press the 「DRYER」button.

   • Dryer function begins to operate with the indication of (DRYER) on the LCD display of a remote control.
   • The function will operate for 3 minutes.
   • It beeps if the dryer function is over.
   • Drying operation can be maximized by gently wiping the wet area with toilet paper.

4. Press the 「STOP」button.

   • (CLEANSING) or (BIDET) or (DRYER) icon goes out on  the LCD display of a remote control.
   • Stops all operating functions.

• When sitting on the seat, sit in the center so that seat sensor can operate well.
• The seat sensor is installed on the inside of the seat part. The unit begins to operate only when a user’s skin touches the seat sensor. In case of a seat cover or something on the seat, the seat sensor may not operate because the seat sensor can’t sense a user’s skin.
• The buttons on the body are the supplementary buttons to be used in case of emergency and thus water pressure adjustment and dry temperature adjustment are not allowed. To use the adjustment function, press the corresponding buttons on the remote control again and use the adjustment button.
• The icons on the LCD display is shown only by operating remote control not by operating control panel on the body of a unit.

Functions & Operation

The product is designed to provide an integrated bidet toilet functionality. The user can control various functions such as water pressure, water temperature, and air temperature using the control panel. Refer to the user manual for detailed information on functions and operation.

• Move (Oscillating Wash)

  • Move cleansing runs by pressing the “CLEANSING” or “BIDET” button while cleansing or bidet cleansing.
  • Nozzle stops by pressing the “CLEANSING” or “BIDET” button again.

• Auto Cleansing

  • Press the “AUTO CLEAN” button and AUTO on remote control LCD window is ON.
  • During the CLEANSING operation is flickered and during the Dryer operation is flickered.
  • To activate the automatic cleansing function, press the “AUTO CLEAN” button. The move(oscillating) wash function and warm air dryer will operate for 1 minute each after activation.
  • Default settings for this function are Level 3 for water pressure, Level 2 for warm air drying temperature and Level 3 for the nozzle position. These settings may be adjusted to suit user preference.
  • When activated, the auto cleansing function will revert settings for both water and seat temperature to “Medium” by default. Setting may be adjusted to suit user preference.
  • Can return to the previous auto-clean function that was set up when  canceling auto-clean function or pressing the stop button.
  • A buzzer will sound when the auto cleansing function is finished.
  • This function is useful for individuals with impairments that make it difficult to select custom settings. It is also convenient for use with children.

• Hip bath

  • Operating for 3 minutes with move function by the auto setting of “Lo” level of water pressure and “Hi” level of water temperature. (Water temperature and water pressure (Lo- Mid) can be adjusted by the user preference.)
  • During the hip bath function, user can turn on or off the move function by pressing the “HIP BATH” button.
  • When hip bath function is finished or if pressing the “STOP” button, the setting returns to the condition of pre-setting of hip bath.

• Nozzle Position Adjustment

  • Press the “FR” or “BK” button to adjust the nozzle position during the “CLEANSING” or “BIDET” function.
  • It returns to the first middle position when finishing and moving away the seat.

• Warm Air Dryer Temperature Adjustment

  • The unit remembers the most recent warm air temperature setting. Press the “HI” or “LO” button to adjust the temperature of the warm air.

• Water Pressure Adjustment

  • The unit remembers the last water pressure settings.
  • Water pressure can be adjusted by pressing the “HI” or “LO” button.

• Water Temperature Adjustment

  • Press the “WATER TEMP.” button to adjust the water temperature level. Select the desired level.

• Warm Seat Temperature Adjustment

  • Press the “SEAT TEMP.” button to adjust the seat temperature level. Select the desired level.The unit remembers the water and seat temperature settings even if the power is shut off. No need to readjust the temperature settings after a power failure.

• Auto Power Saving

  • Locate the LED indication at the “AUTO” position by pressing the “POWER SAVING” button.
  • It maintains 30°C for warm water and seat temperature each in the auto power-saving mode.
  • The auto power saving-function is temporarily released when sitting on the seat. The auto power saving-function runs again when moving away from the seat.
  • To cancel the auto power-saving function, press the “POWER SAVING” button, then the LED indication goes OFF.

• Super Power Saving

  • Locate the LED indication at a “SUPER” position by pressing the “POWER SAVING” button.
  • Bidet senses toilet luminosity for itself and shows excellent power saving efficiency in the super power-saving mode.
  • Water and seat temperature maintain normal temperature in the super power- saving function and power saving mode is temporarily released when toilet lightning goes ON.
  • It returns to normal mode from power-saving mode even if occupying the seat in dark condition.
  • To cancel the super power-saving function, press the “POWER SAVING” button, then the LED indication goes OFF.

• Power On/Off

  • Press the “POWER ON/OFF” button to turn the unit on and off.
  • The unit remembers all of the prior settings in spite of an electrical outage so no need to reset functions after power is back.

• Deodorization

  • The deodorizing function automatically runs when occupying the seat. the sound of deodorization running appears.
  • When moving away from the seat, the deodorizing function runs for 1 minute more and stops automatically. (When occupying the seat for over 30 minutes and stops)

• LED Nightlight

  • LED Nightlight activates by pressing the “NIGHT LIGHT” button and the LED Nightlight function runs automatically when getting dark. To cancel the LED Nightlight function, press the “NIGHT LIGHT” button again, and LED goes OFF.
  • When the LED Nightlight function runs, Bidet senses automatically toilet light and LED Nightlight goes on. Users can use conveniently a bidet without toilet light.
  • Electric power consumption is little and uses the LED Nightlight function without care about the electric charge.

• Burn protecting system at the low temperature
  Seat temperature goes down in case the temperature position is “HI” when sitting on the seat for over 30 minutes. (May cause burns at the low temperature in case sitting on the seat for a long time.)
  It returns to the setpoint when resetting or moving away from the seat.

• Self Nozzle Cleaning
  Before and after each operation, the self nozzle cleaning function runs and sanitizes the nozzle head.

• Nozzle Cleaning

  • Press the “NOZZLE CLEANING” button. The nozzle moves for 2 minutes back and forth, the wash water comes out and the nozzle is cleaned.
  • Press the “NOZZLE CLEANING” button for more than 3 seconds. The nozzle comes out and stops. Clean the nozzle manually with a soft brush.
  • Press the “STOP” button and the nozzle returns to its storage position, then self-cleaning function is operated.

• Auto Flushing function

  • Automatic flushing setting/release: Press the “FLUSH” button more than 3 seconds to set/release AUTO FLUSH. When setting, on LCD is ON & is OFF if released.

  • When AUTO FLUSH is set: If you leave the seat, the flushing function operates automatically. It operates when the seating time(seating sensor ON time)is more than 4 seconds only.

  • In case of electric shutdown, AUTO FLUSH function does not operate.
    Use MANUAL FLUSH.

  • If the electric shutdown occurs while AUTO FLUSH operates: Water flows into a toilet continuously as FLUSH does not return. In this case, close the water supply valve and stop using until the electricity will be recovered.

• Button Flush function

  • The function operates by button press. Press the “FLUSH” button and flush function operates. Press the button regardless of AUTO FLUSH setting and seating.

  • In case of electric shutdown, AUTO FLUSH function does not operate.
    Use MANUAL FLUSH.

  • If the electric shutdown occurs while BUTTON FLUSH operates: Water flows into a toilet continuously as FLUSH does not return. In this case, close the water supply valve and stop using until the electricity will be recovered.

• Manual Flush
  In case of electric shutdown (Auto Flush or Button Flush does not operate) or when it is not allowed to use the remote control use Manual Flush.
  

• Temperature Display Function

  • Temperature is displayed on remote control LCD.
  • It displays the temperature of place where the remote control is installed.
    As the temperature is measured by the sensor installed inside the remote control there may be a difference from the actual temperature of the place where the remote control is installed.

• Changing batteries of remote control

  • While not in use, LCD display is designed to automatically go out for battery saving. For about 15 seconds, any button is not pressed, LCD display goes out automatically.

  • Please change the used batteries into new ones when icon blinks.
    The battery life cycle is estimated for about one year.
    (According to the using condition the battery life cycle can be changeable.)

  • Battery type : AAA size Alkaline (LR03) battery, 2ea

  • Separate the remote control from the remote control holder.

  • Open the battery cover and change to new batteries.

  • Close the battery cover and insert the remote control into the remote control holder.

Caution

• Battery type to be inserted is AAA(LR03)/1.5V. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instruction.
• Insert the batteries according to the (+),(-) indications marked on the remote control.
• Do not use the used battery and new one together.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions :

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operations.

Installation

The installation of the product requires professional assistance. The user should hire a professional plumber for installation. Refer to the user manual for detailed installation instructions.

• Before unpacking this product, ensure rough-in dimensions are as follows :
  • The centerline of the floor drain is to be 12″ from the finished back wall. Do not include the thickness of any baseboard molding when taking this measurement.
  • The centerline of the angle stop (wall valve)is to be 8″ above the finished floor and 6″ to the left of the centerline of the floor drain. The angle stop will need to have a ½” MIP thread to connect to the included supply line.

VERY IMPORTANT: Follow instructions in order! Connect hoses and attach seat top to bowl BEFORE putting down the bowl.
NOTE: An electrical outlet near the toilet is needed to provide power. Ensure that the skirt of the toilet does not interfere with the water supply point. Due to the complexity of the product, a plumber is recommended for installation.

< Preparing the Ceramic Bowl >

1. Separate the Brass Hose / Filter Adapter from the ½”Main Water Supply Line Hose and set aside to be used later in “Installing the Bidet Seat” section.

   • Screw and hand-tighten the water supply line hose to the water supply valve at the wall.
   •   Open the angle stop and allow the water to flow into the floor drain for 60 seconds.
     DO NOT SKIP THIS STEP! Construction debris in the pipes will clog the unit’s filter.
     This applies to new construction as well. Turn off valve and remove supply line when complete. STEP 1.a
     STEP 1.b
     HIGHLY RECOMMENDED: You will likely need to buy a waxless gasket kit (recommended) or wax ring kit, complete with 2 ½” ‒ 3 ½” bolts, to install with the best possible results.
     Your existing mounting hardware will likely be too old or damaged to properly and effectively accommodate the installation of your integrated bidet.

2.  Insert toilet mounting bolts (not supplied) into the drain flange.

   • Position wax less gasket (recommended) on the floor flange. If a traditional wax ring is used, affix to the bottom of the toilet bowl.

3. Unbox the Bowl. Viewing from the back, there are two factory installed braided Stainless-Steel Water Line Hoses. One leads to the front of the bowl and operates the Bowl Flush Jet (left hose); the other leads to the rim and operates the Rim Jet (right hose).

4.  Install Rubber Seat Anchors(included) in Bowl Deck Holes by inserting the narrow side and pushing down.

5. Unbox the Bidet Seat and the rest of the bowl.
   Prop the bidet seat onto of the bowl where the plastic hose connections on the bottom of the seat are visible and accessible.

   • Hand-tighten the ½” rim jet water supply line to the ½” plastic inlet on the left bottom side of the seat. Make sure the hoses are connected to the seat WITHIN the frame and cavity of the bowl.

   •  Hand-tighten the ½” bowl flush jet water supply line to the ½” plastic inlet on the right bottom side of the seat. Make sure the hoses are connected to the seat WITHIN the frame and cavity of the bowl.
     NOTE: Supply line hoses will cross over each other.

   • Hand-tighten the ¾” Water Supply Transfer Hose(included) to the center ¾” inlet, leaving the opposite hanging inside the rear cavity of the bowl.

   • Using an adjustable wrench, GENTLY tighten each connection. DO NOT OVERTIGHTEN AS THE PLASTIC THREADS OF THE INLET WILL BE DAMAGED AND LEAK.

     < Installing the Bidet Seat >

   • Unscrew bolt assembly of Plastic Anchor Bolt (included) and insert the flat, square top of bolt into the open channel under the rear of the seat.

   • Align seat with anchors and rear deck mounting hole. Affix the seat to the bowl by screwing the bolts and washers into the front anchors, then screw the plastic nut and washer into the plastic anchor bolt on the back end of the seat.

   • Insert rubber caps to cover the screwheads in the front screw recesses.

< Installing the Mesh Filter >

6. Hand-tighten ½” brass adapter, that was originally set aside, to the Mesh Filter (both included).

   •  Hand-tighten filter to ¾” water supply transfer hose. Using an adaptable wrench, GENTLY tighten each connection. DO NOT OVERTIGHTEN AS THE PLASTIC THREADS OF THE INLET WILL BE DAMAGED AND LEAK.
     
     

7. Hand-tighten ½” main water supply line hose to the ½” brass adapter.

   • Using a wrench (or channel locking pliers), secure the brass hose / filter adapter to prevent over-tightening the plastic filter threads. Tighten the ½” main water supply line with a second wrench.
     < Installing the Assembled Main Unit >

8.  GENTLY align bowl over drain flange, guiding mounting bolts through the mounting holes in the base of the bowl.

9. Thread bolt nuts onto bolts through the circular openings on either end side of the bowl and hand-tighten.

   • Once hand-tightened, use a wrench to tighten further. DO NOT OVER-TIGHTEN. You will risk cracking the ceramic. Tighten alternately as follows: Left nut = ½ a turn; Right nut = ½ a turn;
     Left nut = ½ a turn, Right nut = ½ a turn; then STOP.

   • Snap in Cover Tiles over the circular openings on both sides of the bowl.
     
     

10. Hand-tighten the ½” main water supply line to the fresh water valve at the wall. Use a wrench to fully tighten. Ensure the line is not kinked or awkwardly bent.

11.  Turn on water and check for leaks.

12.  Plug unit into GFCI outlet.

Trial Operation

1.  Open the shut-off valve by turning counterclockwise.

2.  Check for any water leakage on the connection hoses.

3.  Connect the power plug.
   CAUTION: Ground connection should be done by authorized service person only.
   WARNING: Do not turn over or move the unit after power connection.
   It may cause electric shock.

4.  To test the water spray operation, press either the “CLEANSING” or “BIDET” button putting a hand on the seat sensor.

•  Cover the nozzle with a hand for water not to spatter out.

Maintenance

The product requires regular maintenance to ensure proper functioning. The user should clean the product regularly using a moist, well-wrung soft cloth. For excessive stains, use a soft cloth moistened with mild dish-wash detergent and wipe out with a dry cloth. Do not use any chemicals for cleaning. Refer to the user manual for detailed maintenance instructions.

Cleaning the Mesh Filter

• If your integrated bidet seems to be experiencing a loss of water pressure, your mesh filter may be dirty or clogged and should be cleaned. Follow the steps below to clean the filter. If the pressure issue is not resolved after cleaning, see the Troubleshooting section at the end of this manual for other possible solutions.

1. Unplug the power cord from the wall outlet.
2.  Close the water supply by turning the valve clockwise.
3. Turn the notched end of the filter counterclockwise to open the filter housing and pull out the inner barrel filter.
4.  Clean the barrel filter with water and soft brush, then push back into the filter housing and close.
5. Turn on the water supply by turning the valve counterclockwise.

Cleaning the Deodorizer Mesh Strainer

•  The deodorizer has a mesh strainer cover that prevents dust and particles from flowing into the deodorizer filter. Over time, the strainer may get covered with dust which may affect the deodorizer’s efficiency so this should be cleaned regularly.

1.  Remove the strainer located under the body of the unit.
2. Using a toothbrush, gently brush or wash dust off the strainer. Be careful not to tear the mesh when brushing. If washing, dry completely before reinserting the strainer.
3. When reinserting the strainer, ensure the release tab faces the same direction as shown in the drawing.

External Cleaning

•  The external case of the unit is made of plastic which may be damaged by scrubbers, chemicals, etc. Do not use any chemicals.
• Disconnect the power plug when cleaning. Please be careful not to splash the water into the plug or socket.
•  Touching the power socket with wet hands can cause an electric shock.
•  Clean the unit with a tightly wrung wet soft cloth. Do not spray water the unit.
  

Troubleshooting

If the product malfunctions, disconnect the power plug and call the authorized service center. Do not operate the unit during product malfunction.
Check the following details before calling for service.

1. Power is off
2.  Power plug is connected
3. There is no power to the outlet

|

1.  Press either, the Stop, Cleansing, Bidet, or Dry buttons on the remote control to power the unit
2. Ensure the plug is securely connected. Check and reset GFCI outlet.
3.  Unplug the unit and plug another device into the outlet to make sure there is power.

Wash or Dry functions not working| Seat is not occupied| Most functions will not operate if the seat is not occupied. There is a sensor inside of the seat that recognizes touch. Please make sure there is nothing on the seat that could block the sensor (e.g., toilet seat cover, paper, etc.).
Remote control not working| Batteries are old or uncharged| Replace the batteries.
Water pressure is weak|

1.  Water pressure is set at the lowest level
2.  Mesh Filter is clogged
3. Tap water pressure used is under the minimum pressure suggested (22 psi)
4. Wash cycle is being used while attempting to flush the toilet

|

1.  Adjust the Water Pressure setting to a higher level.
2. Clean the mesh filter.
3.  The available water pressure is 22-99 psi (1.5-7.0 kgf/㎠).
4. Water pressure will fall while the unit is being flushed. Retry the wash cycle after the flush is complete.

Water is not warm| Water temperature is set to off or lowest level| Adjust the Water Temp setting to a higher level.
Seat is not warm|

1.  Seat temperature is set to off or lowest level
2.  Power-saving mode is activated

|

1.  Adjust the Seat Temp setting to a higher level.
2. Deactivate any power-saving mode and try again after 5 minutes.

Warm air dryer is not warm| Dry temperature is set at the lowest level| Adjust the Dry setting to a higher level.
Auto Flush does not operate|

1. There is no power to the outlet.
2.  Auto Flush is deactivated.

|

1.  Use Manual Flush in the event of a power outage. Auto Flush should function again once power is restored.
2. Reactivate Auto Flush Mode.

Water flows into the bowl continuously| A power outage occurred during Auto Flush cycle| If a power outage occurs while the Auto Flush function is in use, the unit may continue to flush water. Close the water supply valve and stop use until electricity is recovered.
Water does not come out|

1. Water supply valve is closed
2.  Water supply is cut off

|

1.  Open the water supply valve.
2. Wait until the water supply is turned on.

Product Specifications

The product specifications include information such as dimensions, weight, power supply, and many more. Refer to the user manual for detailed product specifications.

Temp.
Adjustment| Normal Temp, 93.2℉(34℃), 98.6℉(37℃), 104℉(40℃)
Heater Capacity| 1400W
Safety Device| Thermal Fuse, Thermostat, Flow sensor
Warm Seat| Temp. Adjustment| Normal Temp, 95℉(35℃), 100.4℉(38℃), 104℉(40℃)
Heater Capacity| 55W
Safety Device| Thermal Fuse
Dry| Temp. Adjustment| Normal Temp. ~ 122℉(50℃) [5Levels]
Heater Capacity| 200W
Safety Device| Thermal Fuse, Bi-metal
Deodorization| Catalytic Deodorization
Water Supply Temp.| 37.4℉(3℃) ~ 95℉(35℃)
Temp. of circumstance for use| 37.4℉(3℃) ~ 104℉(40℃)
Product size| (W)404mm x (L)688mm x (H)515mm
Product weight| 6.3kg

FCC Information to User

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution
Modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

Warranty

The product comes with a warranty. Refer to the user manual for detailed warranty information.

• We warrant our products to be free from manufacturing defects under normal use and service for a period of one(1) year after purchase. This warranty is extended only to the original purchaser.
• For product defects, please contact your vendor or our service center.
• Please send us the proof of purchase for the product.

Without proof of purchase, we may not be able to provide warranty.

Product Name| | Model Name|
---|---|---|---
Date of Purchase| | Serial Number|
Name of Purchase| | Duration of Warranty| One year after purchase

< Free After-sales Service Regulations >

• During the duration of the warranty period, if a product defect occurs during normal application as stated in the Instruction Manual, Cautionary Notes, Direction Labels, etc., the product is applicable for after-sales service free of charge.
• Even during the warranty period, after-sales service is not applicable free of charge in case of the following conditions :

1.  Damage occurring from customer negligence or fault, and defect or damage occurring from wrongful repair or alteration.

2.  Defect or damage occurring from fire, gas, flood, earthquake, lightning, other natural calamities, pollution, or abnormal electrical power.

3.  Defect or damage occurring from outside of normal household usage.
   (long term public usage, used inside a vehicle, installed inside a vessel, etc.)

4.  Defect or damage occurring from the transportation of mistreatment after purchase.

5.  Defect or damage occurring during removal after installation.

6. Wearing of consuming parts.(Packing, Filters, etc.)

7. Product reinstallation by customer request.

8.  Read the Instruction Manual carefully before requesting for an after-sales service since charges will be invoiced for faulty service call visits.

S-PLATFORM
400 Sylvan Ave,Suite 209, Englewood Cliffs, NJ 07632
www.s-platform.com
sales@s-platform.com
(201) 608-5074

References

• High Performance Computing (HPC) Server and Storage Solutions | IBM
• SPlatform -

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