EasyFold PRO 2.0 Foldable Electric Wheelchair Owner’s Manual

October 30, 2023
EasyFold

EasyFold PRO 2.0 Foldable Electric Wheelchair Owner’s Manual

EasyFold PRO 2.0 Foldable Electric Wheelchair.JPG

WELCOME

Congratulations on choosing the EasyFold PRO 2.0! You are now officially part of the EasyFold family. The EasyFold PRO 2.0 will provide you with years of dependable service, with proper use and care.

This manual is to assist you in operating and maintaining your EasyFold PRO. Please fully read and understand all sections of this manual before operating your EasyFold PRO. After reading the manual, if you have any questions or concerns, please feel free to contact us.

Do not attempt to charge or operate this vehicle until you have attained adequate knowledge of its features and controls. Failure to operate the unit safely could result in serious injury or death and/or damage to the vehicle and/or denial of warranty coverage.

In our constant efforts to improve and upgrade our products, your EasyFold PRO may incorporate updated components and/or features that are not specifically covered by this version of the Owner’s Manual. If you are not clear on how to operate or make use of any components or features, contact EasyFold Canada for clarification. Product design, features, and specifications are subject to change without notice.

We strongly believe that your new EasyFold PRO will provide you with the independence and
convenience that you have been looking for!

EasyFold Canada
Located in London, Ontario
1-855-444-8488
cs@easyfold.ca

Disclaimer
EasyFold, its affiliates and partners, cannot be held responsible for personal injury or property
damage resulting from unsafe and improper operation or maintenance of the EasyFold portable power wheelchair.

EasyFold Canada believes in constantly enhancing the product and its accessories for better
results. As a part of this ongoing product enhancement program, EasyFold has the right to change specifications and design without notice. This may result in minor differences between the EasyFold, its accessories and the photos, illustrations and instructions in this manual.

EasyFold PRO 2.0 Model Components

FIG 1 EasyFold PRO 2.0 Model Components.jpg

EasyFold – Pro 2.0 Model

A redesigned frame provides the EasyFold PRO 2.0 model with a higher maximum carrying
capacity (396 lbs), more seating room, and a higher top speed.

EasyFold PRO is composed of a very durable lightweight aluminum alloy, with 7.5” front wheels, 12″ rear wheels and two 250 Watt Brushless HUB motors to power them. You will be amazed at how effortless it is to quickly fold this chair to a compact size. Unfolding is just as easy! The EasyFold PRO comes with two removable LifePO4 Lithium-ion, 24V 6aH batteries and a maximum speed of 8 km/h.

Specifications

FIG 2 Specifications.JPG

FIG 3 Specifications.JPG

Specification Diagram

FIG 4 Specification Diagram.jpg

General Safety

The safety of our customers is very important to us, so it is recommended to review the safety
instructions carefully. Always operate the EasyFold PRO, safely and according to directions. Should you have any questions, please email cs@EasyFold.ca or call toll free 1-855-444-8488.

How to Read this Manual:
A “WARNING!” label indicates that failure to abide by the following instructions may result in serious personal injury or death to the rider or others, as well as damage to equipment.

A “CAUTION!” label indicates that failure to abide by the following instructions may result in damage to your EasyFold and related equipment and/or legal consequences and/or fines and/or denial of warranty coverage.

A “Note:” label indicates information that is especially useful but does not have safety consequences.

General Safety Procedures
Adjust EasyFold PRO wheelchair to your personal comfort level as much as possible. Take time to learn how the EasyFold PRO operates in a private space before operating outdoors/ large spaces.

Practice bending, reaching and transferring in and out of the EasyFold PRO.

Always be aware of your surroundings when operating.

If unsure as to whether the EasyFold PRO can surpass an obstacle, find an alternate route.
The EasyFold PRO is designed for a single user only; more than one user may result in personal injury.

Ensure components such as the joystick, battery charger and other electronic components avoid moisture.

If components come into contact with moisture, dry it before use.

The EasyFold PRO seat is designed for comfort, not specifically for pressure relief; if any concerns, please consult a physician.

Pre-Operating Safety Procedures
It’s important to maintain the EasyFold PRO. Failure to maintain could increase risk for injury. Before sitting, make sure the EasyFold PRO is turned OFF. This will ensure the EasyFold PRO will not move upon transferring on and off the unit.

Ensure the footrest is down.

Make sure feet are safely rested on the footrest.
Check for any unusual noises, vibration, or changes in the ease of use; if a problem is detected, use the tool kit to perform maintenance or get in touch with us directly through phone or email.

Operating Safety Procedures
Always remain alert and aware of motor vehicles on roads or in parking lots.

At night, or when it is difficult to see, it is suggested to use reflective tape on the EasyFold PRO.

EasyFold PRO is designed for use on firm, even surfaces such as concrete, asphalt or indoor
flooring.

Do not operate the EasyFold PRO in sand or loose soil. This could damage the wheels, bearings, axles or motors, and may loosen fasteners.

Safe Exit Procedures
Ensure that you bring the EasyFold PRO to a full and complete stop, prior to exiting.

Turn OFF the unit to avoid the wheelchair moving when transferring.

Raise the armrest carefully and transfer from the seat.

Maintenance

It is important to perform regular maintenance of your EasyFold PRO 2.0 for longevity and warranty eligibility. Even a little cleaning now and then will go a long way to keep your device looking and functioning like new.

Certified repair shops with trained professionals who specialize in electric wheelchairs and scooters will be qualified to perform the service and maintenance on your EasyFold PRO 2.0.

We recommend you inspect your EasyFold two or three times per year in the following areas:

  1. Frame: Tighten loose screws as necessary using the tool kit included with your EasyFold
    PRO 2.0.

  2. Wheels: Make sure they rotate easily. Significant resistance may require new bearings.

  3. Armrest: Look for excessive wear or if they are loose.

Replacement parts and more major maintenance issues should be done by a professional.

◎ Batteries

  1. Use batteries that have been supplied by EasyFold; our batteries are special lithium batteries designed specifically for use in the EasyFold PRO 2.0.
  2. Read all battery instructions before attempting to change or charge batteries.
  3. When you haven’t driven the wheelchair for a long time, please ensure the battery is
    charged once every month to avoid decreasing battery life.

◎ Fasteners
Many of the screws, bolts and nuts on the PRO 2.0 are special high-strength fasteners. Replacing these fasteners with non-approved parts may cause your Fold Power Wheelchair D10 to result in faulty operation and may cause harm to you or other people, therefore:
A. Use fasteners that have been supplied by EasyFold.
B. Using the tools included with your EasyFold PRO 2.0, tighten any fasteners that become
loose as soon as possible.

◎ Change and Adjustments
Never use non-EasyFold PRO 2.0 parts or make changes to your PRO 2.0 unless authorized in writing by a representative from our company. Doing so will void the warranty and may create a safety hazard.

Electromagnetic Interference
The EasyFold PRO 2.0 may be susceptible to electromagnetic interference, which is interfering electromagnetic energy emitted from sources such as radio stations, TV stations, amateur radio transmitters, two-way radios, and cellular phones. The interference (from radio wave sources) can cause the EasyFold PRO 2.0 to release its brakes, move by itself, or move in unintended directions.

Install Setup

Your EasyFold PRO 2.0 will arrive carefully packaged in a cardboard box with thick foam padding.

  1. Open the top of the box then turn the box on its side for easier unpacking.
  2. Components included in your box:

FIG 5 Install Setup.jpg

3. To expand the EasyFold PRO 2.0, grasp the push bar and pull up while holding down on the seat to expand the chair and complete the assembly:

FIG 6 Install Setup.jpg

4. Sit on the chair and lean backwards to make sure the clip locker, which is located below the
seat to the rear of the EasyFold PRO 2.0, has locked the seat into place.

5. Install the controller into the open slot on the arm of the chair, on the right side (if the user
needs, this can be changed to the left side). Tighten the knob located under the armrest to secure the controller in place.

FIG 8 Install Setup.jpg

6. Connect the controller wire harness to the CPU wire harness. Take care that the pins line up properly as the arrow indicates, so that they do not get bent, broken or damaged.

7. Insert two batteries and push to the back of the battery holder.

FIG 10 Install Setup.jpg

Controller

The EasyFold PRO 2.0 is equipped with a joystick style controller.

FIG 11 Controller.jpg

◎ Controller and Driving Tips

  1. Take some time in a safe, controlled environment to learn the operation of the controller, the speed and the maneuverability of the wheelchair.
  2. When turning, reduce your speed; this will help you avoid any potential tilting or tipping of the wheelchair.
  3. Be sure to adjust the speed depending on your environment.
  4. To slow down, slowly bring the joystick back toward the initial position.
  5. To stop, bring the joystick back to the initial position.
  6. Use extra care when you drive the EasyFold PRO 2.0 in reverse. You may lose control or fall if one of rear wheels hits an object. When operating in reverse:
    A. Operate the wheelchair slowly and at an even speed.
    B. Stop often and check to make sure your path is clear of obstacles.

Basic Operation

Before operating your EasyFold PRO 2.0, be sure to read all safety information and precautions included in this manual. Operate only in the appropriate environment after you have practiced operating the wheelchair and know how to work the controller.

FIG 12 Basic Operation.JPG

Reclining In The EasyFold PRO 2.0

The back rest’s angle on the EasyFold PRO is able to be adjusted. To adjust, please follow these procedures:
STEP 1 – To recline the chair, push the two red clamps together.
STEP 2 – Push down on the back support to set the position.
STEP 3 – Release the clamps once the position is set.

NOTE: When adjusting the backrest, it is advised to do so while the EasyFold is unoccupied. This ensures there is no pressure on the backrest while adjusting. Adjusting the backrest with an occupant could result in the rider falling or tipping the EasyFold.

FIG 14 Reclining In The EasyFold PRO 2.0.jpg

Charging Batteries

Your EasyFold PRO 2.0 will arrive with fully charged batteries, which should last about 18km under normal operating conditions. We recommend that you run the EasyFold PRO 2.0 until the batteries are depleted below the 20% of capacity.

◎ First Charging Method
Charge both batteries at the same time via controller charge port.

  1. Turn the power off.
  2. Plug in the charger to the controller port (see below).

FIG 15 First Charging Method.JPG

3. Allow your wheelchair to charge for 6-8 hours or when the light on the charger turns green,
which means your batteries are fully charged.
4. The lights and their meanings are located on the back of the charger.

FIG 16 First Charging Method.JPG

◎ Second Charging Method:

You have the option of charging the batteries individually.

  1. Turn off the main power.
  2. Flip open the charger port protector on the front of the battery.
  3. Use the secondary charger pigtail to adapt the battery charger to plug into the battery directly.

FIG 17 Second Charging Method.jpg

◎ More information on the EasyFold PRO 2.0 batteries…

  1. The EasyFold Power Wheelchair comes with two charged 24V 7AH lithium batteries.

  2. Charged the batteries for 3-4 hours for each battery.

  3. Turn the main units’ power off while charging.

  4. Do not leave children unsupervised near the power wheelchair while it is charging.

  5. Do not attempt to open the battery housing.

  6. Red means the power is on and the unit is charging; green means the unit is fully charged.
    Note : this information is also located on the back of the charger.

  7. When the battery is fully charged, remove cable, then take out the DC charging connector and AC input power socket.

  8. The average time taken to recharge workable batteries will vary from 2 to 8 hours depending on the level of usage.

  9. Do not charge more than 8 hours.

  10. If you do not operate the EasyFold PRO 2.0 for two months, we recommend that you charge the battery for 6-8 hours before use.

  11. Overcurrent protection: this system is included on the wheelchair and will shut off the current from the batteries if triggered, thus shutting the motor down, which will ensure that the motor and battery do not experience any damage.

  12. The life cycle of a lithium battery is measured in charging cycles with an average of 500 charge cycles.

  13. Check the battery indicator light daily if you use the EasyFold PRO 2.0 frequently.

  14. Do not use any battery chargers that have not been certified by EasyFold Canada.

  15. If damaged, do not handle the battery without protective gloves and eyewear.

  16. If the battery needs to be disposed of, locate the nearest hazardous materials disposal
    facility, and call them for instructions.

  17. Before storing your EasyFold PRO 2.0 for long periods of time, take these steps to maintain the battery:
    a. Fully charge the battery before storing.
    b. Remove the battery from the wheelchair.
    c. Store the battery in a dry, room temperature environment.
    d. Avoid temperature extremes and do not allow the battery to freeze.

  18. Do not attempt to charge your battery if it is frozen due to extreme weather conditions,
    instead first allow it to thaw for several hours.

Free Wheel Mode

In order to push the power wheelchair, it must be put in Free Wheel Mode . This mode disengages the drive mechanism to the wheels, making them free to push manually. Turn off the power of the wheelchair when in this mode, both for safety and to save battery power.

  1. To put the EasyFold PRO 2.0 in Free Wheel Mode, come to a full stop and turn OFF the
    power on the controller.

  2. Push down on the two red levers located on each rear wheel as shown:

FIG 18 Free Wheel Mode.JPG

Transporting Your EasyFold PRO 2.0

To transport your EasyFold PRO 2.0, it is advised that you fold it up following the instructions below.

CAUTION! Never transport the power wheelchair in a tie up system (electric mode), as the
EasyFold PRO 2.0 is not compatible with them. Do not place the folded power wheelchair in the front seat with the driver where it could move and slide.

WARNING! Never sit in the wheelchair and be transported in a moving vehicle.
1. Turn OFF the power from the controller.
2. Remove the seat cushion.

FIG 19 Transporting Your EasyFold PRO 2.0.JPG

FIG 20 Transporting Your EasyFold PRO 2.0.JPG

Troubleshooting

The following represents the most common questions asked about the EasyFold PRO in regards to everyday use; check this helpful guide or the operator’s manual for more information or for any questions about using the EasyFold PRO 2.0:

FIG 21 Troubleshooting.JPG

Diagnostics

Your controller has an indicator light that, during normal operation, is a steady GREEN. This light also functions as a diagnostic tool by flashing in patterns that indicate problems. It is important to pay attention to these diagnostics in case the power wheelchair must be put out of use for safety reasons until maintenance can be performed.

If the indicator light indicates a fault, turn off the power and then turn on the power again. If the fault is not released after turning on power again, the indicator repeats this error message. Please refer to the fault information diagnosis table to help you find possible problems and corresponding solutions.

If the above method still does not help you troubleshoot, please contact your dealer. When
communicating with the dealer, provide the specific problems in detail as much as possible.

FIG 22 Diagnostics.JPG

EasyFold PRO Warranty

The purchaser of this product is entitled to a limited warranty as offered by EasyFold on the
following components and timeframes:

FIG 23 EasyFold PRO Warranty.JPG

Please notify us immediately if you are having trouble with your EasyFold PRO, or if the wheelchair has stopped functioning completely. We will provide technical assistance to help you troubleshoot the issue. If we cannot resolve the issue through technical support, we will ship you any required replacement parts still under warranty. We will notify you if a part needed to fix the issue is no longer covered under warranty.

Replacement parts will be shipped out through courier.
Due to its innovative design, most warranty parts can be easily replaced by the customer, a family member, relative or friend using the tool kit that comes with your chair.

The customer is responsible for any fees or charges (both labour and/or service) occurring from having replacement parts interchanged on the EasyFold PRO. Each EasyFold PRO comes with a tool kit. Most replacement parts can easily be swapped out using the tool kit by the EasyFold customer, or their friend or family members.

The warranty does not cover:
Products damaged by user negligence.
Products damaged accidentally.
Products damaged intentionally.
Products that have been subjected to negligence.
Products that have been subjected to abuse.
Products that have been improperly stored.
Products that have been improperly handled.
Products that have been improperly operated.
Products that have experienced general misuse.
Products that have been modified in an unauthorized, unapproved way.

Warranty is non-transferrable and only valid for the original wheelchair purchaser. EasyFold will, at its sole discretion, replace any warrantable item that fails within the warranty period.

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