XGO MS01116 Cosmic Mobility Scooter User Manual

XGO MS01116 Cosmic Mobility Scooter

Product Information: MS01116 Scooter

The MS01116 Scooter is a mobility aid designed to help individuals with disabilities or limited mobility move around with base. It comes equipped with a control panel that includes a power gauge, speed dial, key ignition, horn button, and wigwag paddle. The scooter also features a comfortable seat, arm pad, and a basket for carrying personal items. The battery pack provides power to the motor that drives the scooter, and it can be charged using the included charging cable. The scooter is designed to withstand electromagnetic interference from devices like mobile phones, walkie-talkies, TV and radio broadcast stations, and amateur radio sets.

Usage Instructions

Before Driving

Read through the user manual carefully before operating the scooter. Ensure that the battery pack is fully charged before use. Make sure that all parts are securely attached and functioning properly. Adjust the tiller to a comfortable position and ensure that the tiller lock is disengaged.

Whilst Driving

Do not adjust the speed dial whilst driving. Do not set the speed dial to the highest speed whilst driving indoors. Avoid driving on gradients exceeding those stated in the user manual. Do
not set the vehicle to freewheel mode when on a gradient as the brakes will not be applied. Do not push both left and right-hand sides of the wigwag simultaneously as this will cause loss of control of the scooter.

After Driving

Ensure that the scooter is turned off and the key is removed from the ignition. Do not use the scooter as a seat in a motor vehicle.

Battery Charging and Care

Charge the battery pack using the included charging cable. Do not attempt to charge the battery pack with any other charger. Always ensure that the battery pack is securely attached to the scooter before use. The remaining power indicated by the battery gauge will vary by the driving time incurred and how you drive.

Inspection and Maintenance

Perform weekly checks on the scooter to ensure that all parts are functioning properly. Service the scooter as required. Clean the scooter regularly. Store the scooter in a dry and secure
location when not in use. Disassemble the scooter for transportation as required, and assemble it before use.

Troubleshooting

If the blue status LED located in the centre of the gauge is illuminated solidly, then the scooter is functioning normally. If the scooter is beeping, this means the scooter has encountered a
problem. Count the number of beeps to determine the problem.

1. PREFACE AND INTRODUCTION

PREFACE AND INTRODUCTION

• Please carefully read this manual before using the scooter to ensure that you operate the scooter Improper use of the scooter could result in damage, injury or traffic accidents.
• This manual also advises how to get most out of your scooter by giving comprehensive operating, assembly and maintenance instructions for the scooter.
• If someone else uses the scooter make sure that you provide him or her with this manual for their consideration.
• As designs change some of the illustrations and pictures in the manual may not correspond to the scooters that you purchased. We reserve the right to make design modifications.
• This scooter has been designed and manufactured to provide a comfortable and secure yet affordable solution for some mobility requirements. It is designed for a single user to compensate for a loss of mobility as a result of a disability. It is maneuverable and is suitable for indoor and some outdoor application where the terrain is forgiving (for example smooth paths, shopping centers, etc.). It is a class I Medical Device and a class 2 scooter as defined by the Road Traffic Act 1988. It features a rotating seat and can be easily folded and disassembled.

SAFETY NOTICE

BEFORE DRIVING

• The user needs to be familiar with the use and operation of this scooter before
• Ride on the pavement and pedestrian areas only. Never ride on motorways or dual carriageways. Only use roads to cross to the pavement on the other side.
• Be aware of traffic when crossing or using
• Use extreme caution when driving your scooter in busy areas such as shopping
• Do not drive the scooter under the influence of drink or drugs, or when you are
• Do not use the scooter if your physical or mental health would limit your ability to operate the scooter safely.
• Be careful when using the scooter in low It has not been designed for use at night.
• Before using the scooter in busy or hazardous environments, familiarize yourself with the operation of the scooter. Practice in an open and safe area which is free from hazards and other people. Turn the speed dial down for your initial practice.

WHILST DRIVING

• Do not use your scooter on surfaces that are muddy, gravelly, bumpy, narrow, snowed over, icy, or on towpaths near to canals which are not guarded.
• Do not use your scooter outside when it is raining, snowing, misty or
• Do not make erratic turns on your scooter
• Bear in mind driving motions such as accelerating, stopping, turning, reversing, and the effect of gradients.
• Slow down when driving on gradients. Always lean forward when climbing a steep gradient. Do not travel on gradients exceeding those stated on the diagram below:

• Do not drive on roads with large drops or potholes
• The scooter is not suitable for carrying passengers
• Do not use the scooter to carry heavy goods
• Do not use a mobile phone or other wireless communication devices whilst Always stop somewhere suitable and switch off the scooter before using the phone.
• Do not set in freewheel mode when driving, especially on a Ensure that the scooter’s automatic brake is applied before use.
• Do not exceed the weight limit of the scooter.

AFTER DRIVING

• If a serious incident occurs in relation to the scooter, reports should be forwarded to the manufacturer and the MHRA or the competent authority of your Member state.
• When the scooter, or any associated packaging and accessories have come to the end of their useful life, follow local recycling polices for their safe disposal.

WARNING!

Under no circumstances should the scooter be used as a seat in a motor vehicle.

ELECTROMAGNETIC INTERFERENCE

• Scooters may be susceptible to electromagnetic interference (EMI) from sources such as mobile phones, walkie-talkies, TV and radio broadcast stations and amateur radio sets. In some cases, there is a risk this interference may cause involuntary movement of the The scooter has been tested and passed to withstand interference to a level of 20V per meter.
• Be aware that the above sources may cause involuntary movement due to EMI.
• Exercise caution whilst using the aforementioned devices and avoid close proximity to TV and Radio broadcast stations.
• The addition of components or accessories may affect the EMI susceptibility of the scooter.

PARTS INTRODUCTION

1. Arm Pad
2. Control Panel
3. Basket
4. Seat Post
5. Swivel Lever
6. Freewheel Lever
7. Circuit Breaker
8. Tiller Adjustment Knob
9. Tiller Lock
10. Battery Pack

• Scooters may be susceptible to electromagnetic interference (EMI) from sources such as mobile phones, walkie-talkies, TV and radio broadcast stations and amateur radio sets. In some cases, there is a risk this interference may cause involuntary movement of the The scooter has been tested and passed to withstand interference to a level of 20V per metre.
• Be aware that the above sources may cause involuntary movement due to EMI. Exercise caution whilst using the aforementioned devices and avoid close proximity to TV and Radio broadcast stations.
• The addition of components or accessories may affect the EMI susceptibility of the scooter.

OPERATION

**CONTROL PANEL

**

1. Power Gauge
2. Speed Dial
3. Key Ignition
4. Horn Button
5. Wigwag Paddle

HOW TO OPERATE YOUR SCOOTER

• Key Ignition. The key ignition acts as the power switch for the scooter. To switch the power on, turn the key clockwise and the battery gauge should To switch the power off, turn the key anticlockwise, after which the battery gauge should switch off and the key can be removed.

WARNING!
Do not turn the ignition off whilst driving as this will lead to an emergency stop and possible risk of damage or injury.

• Speed Dial. Turn the speed dial to determine the maximum speed of the scooter. Turn the dial clockwise to increase the speed setting and turn the dial anticlockwise to decrease the speed setting.

WARNING
Do not adjust the speed dial whilst driving. Do not set to the highest speed whilst driving indoors

• Moving and To move forward, squeeze the right-hand side of the wigwag paddle towards you. Squeeze the left-hand side of the wigwag paddle towards you and the scooter will move backwards, emitting an audible reversing alarm. To brake, release the wigwag paddle which will return to neutral and activate the electromagnetic brake automatically and bring the scooter to a prompt stop. The wigwag paddle allows you to control the speed of the scooter up to a max speed determined by speed Dial. The further the wigwag paddle is deflected, the faster the scooter will go (up to 4mph).

Note: Wait at least 2 seconds before operating the wigwag paddle after starting the scooter with the key. Operating the wigwag paddle at the same time as the key switch will cause the scooter to diagnose an error.

WARNING!

Do not push both left and right hand sides of the wigwag simultaneously. You will not be able to control the scooter.

• Horn : Press the horn button to sound the horn. Release the button to stop the horn. The horn is the yellow button located on the control panel.
• Braking :Electromagnetic Release the wigwag paddle completely, and the electromagnetic brake will be activated automatically and the scooter will stop.

WARNING!
When on a gradient, never set the vehicle to freewheel mode. The brakes will not be applied.

• Seat :The seat can be rotated and locked in position at 45º intervals. Push the seat lever forward and swivel the seat. Release the lever and then continue swivelling the seat until it locks in position.

CAUTION
Return the seat to the forward position before driving.

• Adjusting the Seat Firstly remove the seat by rotating the seat (as described above) whilst pulling up on the seat. Remove the nut and bolt securing the chrome post into the chassis of the scooter.

• Adjusting the Armrest Firstly, insert the armrest tubing into the seat so that the armrest is positioned at the required width. Secondly, tighten the threaded knob to securely hold the armrest in place. Reposition the seat post to the required height and then secure by reattaching the nut and bolt.
  WARNING!
  Ensure that the yellow line on the armrest is not visible outside the seat frame, when the threaded knob is locked tight. Repeat for the other armrest. Ensure that the armrests are equally positioned on both sides of the seat.

• Tiller Lock. When the tiller is centered, pull the tiller lock out and twist to secure the tiller for transportation. Push the tiller lock up to release
  
  WARNING!
  Always ensure the tiller lock is disengaged when driving the scooter. Always check the tiller moves and turns freely before driving.

• Battery The LEDs will illuminate to show the amount of power remaining in the batteries. The more LEDs are lit, the more power is remaining. When only the three leftmost LEDs are lit, then the batteries should be recharged. The remaining power indicated by the battery gauge will vary by the driving time incurred and how you drive. Repeated starting, stopping and climbing will consume power more quickly. The gauge is shown previously. If the blue status LED located in centre of the gauge is illuminated solidly then the scooter is functioning normally. If the scooter is beeping, this means the scooter has encountered a problem. The scooter will beep a number of times then pause. Count the number of beeps to determine the problem. If you experience any beep sequences first restart the scooter, ensuring the wigwag paddle is released. If this does not remedy the problem, recharge the batteries. If the error persists, contact your dealer.
  CAUTION
  

You should recharge the batteries after each use to ensure maximum range. Read the Battery Charging section in the manual before use.

• Circuit Breaker. The circuit breaker may trip when the scooter is under excessive load or when travelling on steep inclines. It will be more prone to tripping when the scooter is low on battery charge. Under normal conditions the circuit breaker button will protrude by 2mm – 3mm. If the circuit breaker has tripped the button will protrude by 7mm. To reset the circuit breaker, push the button in and the scooter should operate as normal.

• Freewheel Lever. The motor can be disengaged (put into freewheel) to allow the scooter to be pushed. Push the lever forward to engage freewheel mode. Pull the lever back to engage drive mode
  WARNING!
  The lever should only be set to FREEWHEEL when on flat ground and unoccupied by the user. Otherwise, there is a risk of damage or injury.

• Tiller Adjustment The tiller can be adjusted into many different positions to suit each user. To adjust follow the steps below:

1. Hold the tiller securely with your hand (see 1 on photo) to prevent the tiller from falling.
2. Fully slacken the knob (see 2 on the photo) so the tiller can
3. Using the other hand, reposition the tiller as required then retighten the knob to secure.
   

DRIVING ON THE ROAD

Starting and Driving

1. Make sure the seat is installed
2. Make sure the tiller has been secured properly and the tiller lock is
3. Fold down the armrests so you can rest your arms on
4. Switch the key ignition
5. Check the battery gauge to check there is enough power for your If you have any doubt about the remaining power, recharge the battery pack before use.
6. Set the speed dial to a position you feel safe and comfortable
7. Check the wigwag paddle and automatic brake work
8. Before driving, check the environment around you is safe for you to drive.

WARNING!
Be careful whilst driving in heavy traffic or crowded areas. Whilst reversing the vehicle, be aware of people or objects behind you.

Stopping

1. Release the wigwag paddle The vehicle will automatically brake and stop.
2. Switch the scooter off at the key ignition and pull out the

CAUTION
Stopping distance will vary with speed so begin slowing down as early as possible. Always park on flat ground, switch off and remove the key before dismounting.

BATTERY CHARGING AND CARE

The battery pack can be charged either when it is installed or removed from the scooter.

To Charge

1. Switch the key ignition
2. Plug the charger’s power cord into the mains.
3. If required, remove the battery pack (see next section for details)
4. Pull the end of the rubber cover on the battery pack (1 – as shown in photo). Then connect the charger’s round plug into the charging socket (2)
5. Switch on the plug socket at the switch The battery pack can be charged on-board the scooter. Alternatively, the battery pack can be removed from the scooter and be charged away from the scooter.

To Remove the Battery Pack

1. Switch the scooter off at the ignition.
2. Lift the scooter battery pack up by the handle (see below).

To Install the Battery Pack.

1. Remove the charger from the battery
2. Drop the battery pack into the void on the
3. Press down lightly on the battery pack to ensure it is securely

Charger Light

1. The charger light will illuminate orange to indicate the batteries are charging. The charging duration is about 8 hours, however a 12 hour charge is recommended for optimum performance. The orange light will turn green when charging is complete.

CAUTION
Ensure that the charger is removed from the mains and the scooter or battery pack after charging. Failure to do this may flatten the battery. Do not remove the battery pack whilst the scooter is switched on.

CAUTION

1. Do not disconnect the charger cord until charging is completed and the light is lit Green.
2. When fully charged the battery charger will still trickle charge the battery for optimum range.
3. Even when not in use, the scooter should be charged at least every week to ensure battery longevity.
4. Ambient temperature will affect charging Charging time will be longer in cold environments.
5. The batteries carry a 1 year warranty which covers manufacturing defects It does not cover battery faults as a result of not following the guide- lines herein.

WARNING!

1. Only use the charger supplied with the Using the wrong type of charger may cause damage. Never disassemble or modify the scooter.
2. Always charge the scooter in a well ventilated Avoid direct sunlight or contact with water and moisture.
3. Do not charge or operate the scooter in temperatures below -10°C or above 50ºC. Do not expose the battery pack to these temperatures.

About the Battery Pack

• The battery pack contains two 12V 12ah batteries. The batteries are sealed lead acid type and are maintenance free and are nonspillable. They are fitted with spade
• The batteries require charging every week to ensure battery
• The batteries supplied as standard with the battery pack are classified as safe for air transport under IATA special provision A67.

WARNING!

If battery pack loses contact with the scooter during operation switch the key ignition off, re-insert the battery pack and switch the ignition back on.

Battery Care

1. You should recharge the batteries after each time the scooter is used to ensure maximum battery The batteries should be charged at least once a week even if the scooter is not used.
2. After charging or replacing a new battery, drive the scooter for a short period to ensure battery capacity is sufficient.
3. In cold environments, the battery may respond more slowly and range will be
4. When driving on a gradient, the battery gauge will This is a normal occurrence.
5. Battery range is reduced when driving up gradients or on rough terrain, as the scooter uses more power.
6. The batteries should not be charged for more than 24

Battery Replacement
It is natural for the battery capacity to reduce with time, even if the battery is charged as directed above. When the battery range is about half of its peak performance, we recommend that the batteries are changed. Continuing to use an old battery will result in a rapid reduction in the range of the scooter and can cause excessive wear and tear on other parts of the scooter.

INSPECTION AND MAINTENANCE

WEEKLY CHECKS
Check the following items weekly or before driving. If you find anything abnormal contact your dealer for further inspection or advice.

• Ensure it is not loose and can turn smoothly
• Speed control Ensure it adjusts freely.
• Wigwag Ensure scooter moves when lever is pressed and stops when lever released.
• Check for any abnormal noise and electromagnetic brakes work correctly.
• Freewheel Ensure it works correctly.
• Ensure is swivels and locks easily.
• Check tyre tread depth and for any signs of damage such as cracking.

SERVICE
To ensure your scooter is correctly serviced take it to your dealer for regular servicing. We recommend that scooters are serviced at least annually, and your dealer may charge a fee for this.
CAUTION
Even if the scooter has not been used, it should still be serviced annually
BATTERY PACK AND TYRES

• For information on the battery pack, please read section 6 on Battery Charging and Care.

• Tyre condition will be affected by how you drive the scooter and what terrain it is driven on.

• The scooter comes with solid tyres which are puncture proof, so there is no need to check tyre pressure.
  CLEANING

• The scooter should be cleaned periodically, especially if you tend to drive on sand, gravel or in other adverse environments.

• Use a soft, wrung dry cloth to keep your scooter clean and dust Use a damp cloth and mild detergent to clean the scooter.
  WARNING!

• Do not use a hose pipe or splash water directly onto the

• Do not use petrol, solvents or vaporizing solutions as these may damage body panels. Do not use wax

• Ensure the charger is unplugged and the scooter switched off before cleaning the scooter.
  STORAGE

• Ensure the scooter is stored with the seat set in the forward position, the scooter switched off with the battery pack removed and charger disconnected.

CAUTION

Store the scooter in environments which are free from direct sunlight and water or moisture.

MOVING ABOUT

1. Switch off the scooter using the ignition key and dismount from the
2. Lift the scooter by the chassis
3. For your safety ask for help if You will need two or more people when moving or lifting the scooter as a whole.

WARNING!
Never lift the scooter by the bumpers or body panels, as this can cause injury or damage.

DISASSEMBLING THE SCOOTER
The scooter can be disassembled into five parts for easy transportation and/or storage. The component weights are as follows:

• SEAT WITH ARMS                    11KG (24LB)
• REAR SECTION                       10.1KG (22LB)
• FRONT SECTION                    15.9KG (35LB)
• BASKET AND CHARGER             1KG (2LB)
• BATTERIES                            9.7KG (22LB)

1. Lift the basket up to remove it from the front tiller.
2. Remove the seat. First, push the seat swivel lever forward. Then pull up on the seat whilst rotating the seat.
3. Remove the Battery Pack. Pull up on the battery pack handle to remove.
4. Separate the front and rear sections. Press down on the handle of the rear section (1) whilst pulling up using the lever (2) on the front section
5. Lower the tiller on the front section. Turn the tiller adjustment knob to loosen then lower the tiller. Turn the tiller slightly so the teller will fold flat w though the seat post.

ASSEMBLING THE SCOOTER
Use the procedure below to assemble the scooter:

1. Raise the tiller on the front section. Turn the teller adjustment knob (1) towards the rear of the scooter and then l fit-up the teller (2) to the required Secure the tiller by turning the knob towards the front of the scooter.
2. Connect the front and rear sections together. Hold the back of the rear section and lift the front section into place using the Then release the rear section and lower the front section with the lever. Release the lever and ensure the sections are securely linked.
3. Drop the battery pack into the void in the scooter. Press lightly on the top of the battery pack to ensure the battery pack is fully installed
4. . Insert the seat into the seat post. Push the seat lever forward and swivel the seat until it locks in position
5. Place the basket onto the front of the tiller.

TROUBLESHOOTING

Problem: Scooter will not switch on

Problem: Scooter will switch on but will not run

Problem: Scooter appears slow

Problem: Seat moves whilst in use

and is secure.

Problem: Tiller appears loose or will not swivel freely

Problem: Horn sounds involuntarily / automatically

The scooter has diagnosed a fault

| Ensure the wigwag paddle is released and switch the scooter off and on. Recharge batteries if error persists.

Error Flash Code

as soon as possible.
2| Bad motor connection.| Scooter will not run| Check all connections between the motor and the controller.
3| Motor short circuit.| Scooter will not run| Check all connections between the motor and the battery.
4| Not Used| |
5| Not Used| |
6| Inhibit circuit activated.| Scooter will not run| Check charger is not still connected or a controller fault.
7| Throttle pot error.| Scooter will not run| Check wig wag lever is in neutral position. Faulty

potentiometer.

8| Controller fault.| Scooter will not run| Check all connections are secure. Switch scooter on and off, this may clear the code.
9| Magnetic brake error.| Scooter will not run| Check scooter is not in freewheel. Check brake connections.

SPECIFICATION

Model Reference| X-Go Cosmic | MS01116
---|---
Dimension (L x W x H)| 103cm x 56cm x 91cm 40” x 22” x 36”
Total Weight

(see below for weights of component parts)

| 48kg / 105.8lb
Propulsion motor| 180W / 0.3hp
Battery| 12V 12ah x 2
Charger| 29V 2ah
Controller Type| Dynamic R-Series DR50 (50A)
Front Tyre| 163 x 50 solid
Rear Tyre| 185 x 70 solid
Top Speed| 4mph / 6.4kph
Climbing angle| Up to 6°
Maximum Cruising range| 10 miles / 16km
Min. turning radius| 120cm / 47.2”
Ground clearance| 5.5cm / 2.1”
Kerb climbing ability| 4cm / 1.5”
Obstacle climbing ability| 4cm / 1.5”
Max. Weight Capacity| 136kg / 21 stone

Weights of Component Parts

The approximate weights of the major component parts for the 4-wheel scooter are below

• SEAT WITH ARMS                    11KG (24LB)
• REAR SECTION                       10.1KG (22LB)
• FRONT SECTION                     15.9KG (35LB)
• BASKET AND CHARGER             1KG (2LB)
• BATTERIES                            9.7KG (22LB)

Remark : The manufacturer reserves the right to modify the specification if necessary. The final specification is subject to the individual scooter you purchase from your dealer.

Note : Maximum driving distance is based on an ambient temperature of 20 ºC, a 75kg driver and a brand new fully charged battery by a constant driving speed at 6 km/h with 70% battery power discharged. The scooter is classed as a type A vehicle as defined by EN 12184.

WARRANTY

There is a comprehensive one-year warranty from the date on which your new scooter is delivered. The warranty covers the scooter for repairs or replacement during this period. For full warranty conditions or to make a warranty claim, contact your dealer from whom you purchased the scooter.

1. Any work or replacement part installation must be carried out by an authorized dealer / service agent.
2. To apply the warranty should your scooter require attention, please contact the designated service agent.
3. Should any part of the scooter require repair or full or part replacement, as a result of a manufacturing or material defect within twelve months of receiving the scooter, replacement parts will be supplied free of Note : This guarantee is not transferable
4. Any repaired or replaced parts will be covered by this warranty for the balance of the warranty period on the scooter.
5. Consumable items supplied will not generally be covered during the normal warranty period unless such items require repair or replacement clearly as a direct result of a manufacturing or material defect. Such items include (among others): upholstery, tyres and batteries.
6. The above warranty conditions apply to a brand new scooter purchased at the full retail If you are unsure whether your scooter is covered, check with the service agent.
7. Under normal circumstances, no responsibility will be accepted where the scooter has failed as a direct result of:
8. The scooter or part not having been maintained in accordance with the manufacturer’s recommendations.
9. Failure to use the manufacturer’s specified parts
10. The scooter or part having been damaged due to neglect, accident or improper use
11. The scooter or part having been altered from the manufacturer’s specifications or repairs having been attempted before the service agent is notifiedIn the event of your scooter requiring attention, contact your dealer and give all relevant details so they can act quickly.The manufacturer reserves the right to alter without notice any weights, measurements or other technical data shown in this manual. All figures, measurements and capacities shown in this manual are approximate and do not constitute specifications.

I REF I MS01116 or MS01116-PG
I MD I Mobi I ity Scooter
ianjin Kepler Vehicle Industry Co.,Ltd
Xinmin road, west area of economic and
technological development zone. Tianjin,
• 300462 • China
CareCo (UK) Limited, 1 Turing Court,
Great Notley, Braintree, CM777AT
SU NGO Certification Company Ltd
3rd Floor, 70 Gracechurch Street,
London, EC3V OHR, England
A ‘ll1 UK c~

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