Hisense 65R6E4 Roku TV User Guide
- June 10, 2024
- Hisense
Table of Contents
- Hisense 65R6E4 Roku TV
- Product Information
- Product Usage Instructions
- Packaged contents
- Attach the TV stand or wall mount bracket
- Connect devices to your TV
- Begin using your remote
- Complete guided setup and activation
- Personalize your Home screen
- Optional
- Product specifications
- Quick problem-solving tips
- Certification and Compliance
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Hisense 65R6E4 Roku TV
Product Information
The Hisense Roku TV models 65R6E4 and 70R6E4 offer endless entertainment with an extensive selection of free, live and premium TV channels. The TV features a simple customizable home screen and also comes with the Roku mobile app for easy access to content. The resolution is based on TV compatibility and varies by channel and content. Channels are subject to change, vary by region, and may require payment. The Roku search is for movies and TV shows and does not work with all channels. The TV package contains the TV, 2 AAA(1.5Vcc) batteries, remote control, 2 stands, quick setup guide, power cord, 4 screws, 2 nuts (for installing the wall mount bracket)(only for 65), Important Safety Information and Warranty Card leaflet.
Product Usage Instructions
Step 1: Attach the TV Stand or Wall Mount Bracket
To attach the stands:
- Carefully place your TV face down on a soft, flat surface to prevent the TV from being damaged or the screen from getting scratched.
- Take the 2 stands out of the foam and then align the stands with the screw holes located on the back of the TV.
- Secure the stands with the screws in your accessory bag.
Note:
If your table is long enough to place the TV on top of, then insert the stands
into the screw holes A’ that are shown in the illustration. If your table is NOT long enough, then insert the stands into the screw holes
B’ that are
shown in the illustration. Note that these two installation methods types
cannot be mixed.
To attach the wall mount bracket (not included):
- Place the TV face down on a clean, safe and cushioned surface.
- Remove the TV stands if you have already attached them.
- Follow the third-party manufacturer’s instructions to attach the wall mount.
Note:
For the 65R6E4 model, the package also contains 2 nuts for installing the wall
mount bracket.
Step 2: Register Your TV
Using your mobile phone, scan the Registration page QR code to register
your TV. Depending on the make and model of your phone, you may need to
download a QR code scanning app. You can also register your TV online at
http://www.hisense-usa.com/support/register.
Step 3: Enjoy Endless Entertainment
Once your TV is set up and registered, you can access a massive selection
of free, live and premium TV channels. The TV features a simple customizable
home screen and also comes with the Roku mobile app for easy access to
content. Enjoy your new Hisense Roku TV!
Help Hisense and Roku improve the environment by reducing paper waste. For detailed instructions and feature descriptions, access the full User Manual online at www.hisense-usa.com/support/.
1307994 ES-Y228105-1
Please read this Quick Setup Guide carefully before connecting your equipment
and kindly keep it for future reference.
Your easy way to endless entertainment
- Resolution is based on TV compatibility and varies by channel and content. Channels are subject to change, vary by region, and may require payment.
- Roku search is for movies and TV shows and does not work with all channels.
- Limitations apply to the Roku mobile app. Please see support.roku.com for device compatibility information.
Disclaimer:
- This Quick Setup Guide is intended as a general guideline to help you set up your Hisense Roku TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.
- Roku, Roku TV, the Roku logo, and the purple d-pad design are trademarks of Roku, Inc. All other trademarks and logos herein are the property of their respective owners.
WELCOME TO THE HISENSE FAMILY!
Congratulations on the purchase of your new Hisense Roku TV! This Quick
Setup Guide will walk you through a few easy steps to set up your TV.
Because we value your business, we want to keep you in the know of ‘all things Hisense’. Using your mobile phone, scan the Registration page QR code to register your TV. Depending on the make and model of your phone, you may need to download a QR code scanning app.
Country| Customer Care Center| Hisense Support Page|
REGISTER YOUR TV
---|---|---|---
U.S.A
| • Phone:
• Hours of Operation:
Monday – Friday: 9 AM to 9 PM EST
Saturday – Sunday: 9 AM to 6 PM EST
• Service Email:Service@hisense-usa.com
| http://www.hisense-usa.com/support/.
| http://www.hisense-usa.com/support/register.
Packaged contents
Your package in which you purchased your new TV contains the following items:
- TV
- Remote Control
- Quick Setup Guide (this document)
- 2 AAA(1.5Vcc) batteries 2 stands
- Power cord
- 4 screws
- 2 nuts (for installing the wall mount bracket)(only for 65″)
- Important Safety Information and Warranty Card leaflet
NOTE:
If you need the AV adapter cable, please contact us and we will send it to
you for free.
IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to
check ALL of the foam in the carton box.
- Please check the foam for accessories before discarding it.
Attach the TV stand or wall mount bracket
Attach the TV stand or wall mount bracket (not included)
Attach the TV Stand
CAUTION:
- Be sure to disconnect the A/C power cord before installing a stand or Wall-Mount brackets.
- The LED display is very fragile and must be protected at all times when installing the stands. Be sure to protect the TV screen from getting scratched or damaged by any hard objects. In addition, DO NOT exert pressure on the TV screen at any time because it could crack.
- After the installation is complete, make sure the TV is steady on a table or firmly attached to a wall mount, before removing all protective film, if any.
To attach the stands:
- Carefully place your TV face down on a soft, flat surface to prevent the TV from being damaged or the screen from getting scratched.
- Take the 2 stands out of the foam and then align the stands with the screw holes located on the back of the TV.
- Secure the stands with the screws in your accessory bag.
70″
Note :
If your table is long enough to place the TV on top of, then insert the stands
into the screw holes ‘A’ that are shown in the illustration. If your table is
NOT long enough, then insert the stands into the screw holes ‘B’ that are
shown in the illustration. Note that these two installation methods types
cannot be mixed.
Attach the wall mount bracket (not included)
65″
Before you follow the third-party manufacturer’s instructions to attach the
wall mount, be sure to do the following things:
- Place the TV face down on a clean, safe, and cushioned surface.
- Remove the TV stands if you have already attached them.
- Take the nuts out of the accessory bag and tighten the nuts into the holes of the back cover (See Fig. 1).
- Place spacers (not included) between the TV and the bracket (See Fig. 2).
70″
Before you begin the third-party manufacturer instructions, be sure to do
the following things:
- Place the TV face down on a clean, safe and cushioned surface.
- Remove the TV stand if you have already attached it.
- Place spacers (not included) in the corresponding bracket holes.
CAUTION:
- Follow the instructions provided with the wall mount bracket. If it is not correctly mounted, the TV may fall and cause property damage or personal injury.
- When you attach the mount, be sure to use spacers (provided by the third-party manufacturer) between the TV and the bracket.
- To prevent internal damage to the TV and to ensure it is mounted securely, be sure to use fixing screws (not included) that are 8.0 – 10.0 mm (65″) / 9.5 – 11.5 mm (70″) in length when measured from the attaching surface of the back cover.
- We do not recommend hanging the TV on a slanted wall, and when wall mounting make sure your television remains parallel to the wall and does not lean forward.
NOTE:
- If installed on a ceiling or slanted wall, or the television installed is not parallel to the wall, the television may fall and result in property damage or severe personal injury.
- If you have additional questions, please contact the wall mount manufacturer or the retailer from which you purchased the TV.
- The diameter and length of the screws differ depending on the wall mount bracket model.
Connect devices to your TV
- LAN: Connect an Ethernet cable to access a network or the Internet. The TV also has a wireless connectivity feature.
- DIGITAL AUDIO OUT: Connect an optical cable from an external digital audio system.
- USB: Connect a USB memory stick to enjoy its photos, music, and movies, or to enable Live TV Pause. Live TV Pause is only available on the Antenna input of your Roku TV and requires a dedicated USB 2.0 compatible flash drive with at least 16GB of storage. Live TV Pause requires connecting to the Roku service.
- ANT/CABLE: Connect an outdoor VHF/UHF antenna.
- RESET: Restart or factory reset your TV.
- Connect headphones (sold separately) for audio out of the TV.
- AV IN: Connect a composite video cable and left-right audio cables from an external AV device.
- HDMI: Connect a High Definition Multimedia Interface (HDMI) cable from an external device.
**Buttons on your TV remote
**
The TV remote should feel right at home in your hand. We designed it to be incredibly intuitive for watching TV and navigating on-screen menus.
-
POWER: Turn your TV on or off
-
BACK: Return to the previous screen
-
OK: Select an option from a menu
-
DIRECTIONAL KEYPAD: The left arrow will bring up the antenna TV channel list or Smart Guide. The left and right arrows are used in Live TV Pause to select scenes.
-
CHANNEL RECALL/JUMP BACK AND INSTANT REPLAY: Change to the previous channel when viewing antenna or cable (no set-top box) programming Jump back one position in video when viewing streaming content Backspace one letter during menu entries, such as Search
-
REWIND: Rewind streaming video, jump to the previous audio track or selection, jump up one page in menus. This button is also used to rewind paused live TV using Live TV Pause
-
PLAY/PAUSE: Pause or resume playback. This button is also used to activate and use the Live TV Pause feature
-
HOME: Display your TV’s Home screen / Stop play-back if you are watching TV or streaming content
-
VOLUME UP (Side view): Increase the volume or un-mute the sound
-
VOLUME DOWN (Side view): Decrease the volume
-
MUTE (Side view): Mute or un-mute the sound
-
SLEEP: Set the sleep timer
-
VIEW MORE OPTIONS: Give you easy access to picture settings, display options, and more / Press on any screen to access options
-
FAST FORWARD: Fast forward streaming video, jump to the next audio track or selection, jump down one page in menus. This button is also used to fast forward paused live TV using Live TV Pause.
-
STREAMING CHANNELS SHORTCUTS:
When you press a button:- If you have not added the channel, display a sign up page
- If you have added the channel, display the channel’s home page
- If your TV is off, turn on your TV and display the channel’s home page
Begin using your remote
Power up your TV remote by inserting the included batteries.
CAUTION
- Dispose of the batteries in a designated disposal area. Do not throw them into a fire.
- Remove old batteries immediately to prevent them from leaking into the battery compartment.
- If you do not intend to use the remote control for a long time, remove the batteries.
- Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment. If chemicals touch your skin, wash it immediately.
- Do not mix old and new batteries.
- Do not mix alkaline, standard (carbon-zinc) or rechargeable (for example, NiCd or NiMH) batteries.
- If your remote gets warm/hot during use, discontinue use and contact customer support immediately at www.hisense-usa.com/support.
Using Your Cable Set-top Box or Satellite Receiver Remote as a
‘Universal Remote’.
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a
‘Univer-sal Remote’, please refer to the manual that your cable or satellite
service provided. It will include instructions on how to program their remote
to your television. You can find codes that work with your Hisense Roku TV and
the most common cable and satellite provider’s universal remote control at
www.roku.com/universalremote.
Turn on the TV
Connect the power cord to the power outlet.
Press the Power button on the remote to turn on the TV. A startup screen appears that displays the Hisense • Roku TV logo.
Choose Set up for home use to access all TV features and maximize low power.
NOTE:
Only retailers that need to set up the TV for display should select Set up for
store use.
Hisense Roku TV Text-to-Speech Functionalities
Text-to-Speech and Video Description functionalities on the TV
Text-to-Speech (TTS) and Video Descriptions can help you to navigate the menus
on the screen and hear an audio description of relevant programs. Text-to-
Speech can convert written text into voice text to help visually impaired
people listen to the information they are unable to read. In addition, the
Video Description has an audio narration added to certain programs that will
describe the main visual elements which visually impaired users may not be
able to see.
Follow the steps below to enable the functions:
- Press the Home button to access the Menu.
- Next, select Settings to enter the Settings Menu.
- Select Accessibility > Screen reader to turn the Screen reader ‘On’ or ‘Off’.
When the Screen reader is turned ‘On’, then the contents of each menu
displayed can be broadcasted out and you can hear the introduction of relevant
programs.
<https://www.hisense-usa.com/hisense-roku-tv-text-to-speech-functionalities-2
.
Connect your TV to the Internet to access thousands of streaming channels.
Make any night a movie night
Access thousands of movies and TV episodes across major streaming services
like Netflix, Hulu, HBO MAX, Showtime, and more. Choose from free, rental and
subscription services.
Stream sports on the big screen
Choose from over 140 sports channels like ESPN, Red Bull TV and more.
Explore loads of free channels and free trials
Your Hisense Roku TV has hundreds of popular free channels like The Roku
Channel, ABC News, The CW and more. The Roku Channel features hundreds of
Hollywood hits, all free and available to watch whenever you want. From
comedies, to award winners, to cult classics and more. No fees. And no login
required.
Explore your passions
Your Hisense Roku TV offers hundreds of streaming channels to fuel your
passions
- including fitness, kids & family, cooking, sports, religion, travel, International programming and more.
4K Spotlight
The Roku 4K UHD Spotlight channel features many movies and TV shows available
in 4K UHD resolution from streaming services such as Netflix, Smithsonian,
VUDU and more.
- Resolution is based on TV compatibility and varies by channel and content. Channels are subject to change, vary by region, and may require payment.
- Cancel before the end of the free trial periods to avoid reoccurring monthly subscription fees. Credit card may be required. Free trials may only be available to new subscribers and other eligibility restrictions may apply.
Complete guided setup and activation
Tip: Have your wireless network name and password handy.
- Follow the on-screen instructions on your Roku TV.
- Activate your Roku TV using your computer, smartphone, or tablet to link to a Roku account. You need a Roku account to activate your Roku TV and access entertainment across thousands of streaming channels.
NOTE:
Roku doesn’t charge for activation support – beware of scams.
Roku accounts are free and while a valid credit card number is not required to create a Roku account, saving your credit card information makes renting, purchasing, and subscribing to entertainment from the Roku Channel Store fast and convenient. Once connected to your account, your TV will automatically update with the latest software, and you can start streaming immediately. If you aren’t ready to connect your TV to a wireless network, you can still use it as a regular TV.
Complete the rest of the on-screen prompts and setup is done. Congratulations!
NOTE:
Once you’re connected, your TV will automatically update with the latest
software—plus you can start streaming the entertainment you know and love.
Unlike other TVs, your new Hisense Roku TV automatically receives regular
software updates in the background when it’s connected to the Internet. This
allows it to give you a better experience. For more information on setting up
and using your Roku TV features, go to https://support.roku.com/.
All software, applications, services and content accessible through the Television belong to providers who are not controlled by or affiliated with Hisense, are protected by copyright, patent, trademark and/or other intellectual property laws and are the sole property of their respective owners. Software, applications, services and content accessible through the Television are at the sole discretion and control of such providers and are completely outside Hisense’s control. These services and/or content may be unavailable, discontinued or suspended by such providers, temporarily or permanently, at any time, without liability and without notice to you. HISENSE AND ROKU EXPRESSLY DISCLAIM ANY AND ALL RESPONSIBILITY FOR THE AVAILABILITY, CONTINUITY OF SERVICE, OR THE CONTENT PROVIDED BY ANY OR ALL SUCH PROVIDERS.
Personalize your Home screen
- Easily switch between streaming channels and inputs.
- The home screen menu lets you access a ton of streaming entertainment, search for streaming movies and TV shows and change your settings.
- The grid of tiles on the right lets you visually choose among your favorite streaming channels and the inputs where you have attached devices such as a DVR, game console, antenna, or set top box.
- You can easily rearrange the order of the tiles on the Home screen to suit your viewing preferences. Highlight the tile you wish to move and press the * button on your Roku TV remote.
Optional
Watching local broadcast TV? How do you scan for channels?
If you connected your TV to an antenna or cable wall jack (no box):
- When the setup wizard is complete, select the Live TV icon from the home screen.
- Follow the on-screen instructions.
- Whenever you want to watch local broadcast TV, select the Live TV icon .
- Connect a USB memory stick to enjoy photos, music and movies or to enable Live TV Pause. Live TV Pause is only available on the Antenna input of your Hisense Roku TV for up to 90 minutes when connected to a dedicated USB 2.0 compatible flash drive with at least 16GB of storage.
Product specifications
MODEL NAME| 65R6E4
57.2 × 33.1 × 2.9 inches
(1453 × 840 × 74 mm)
| 70R6E4
62.1 × 34.8 × 3.3 inches
(1577 × 883 × 84 mm)
---|---|---
Dimension (W x H x D)| Without Stand
With Stand| 57.2 × 35.4 × 11.6 inches
(1453 × 900 × 295 mm)
| 62.1 × 37.9 × 14.5 inches
(1577 × 963 × 369 mm)
Weight| Without Stand| 33.1 lbs (15.0 kg)| 46.3 lbs (21.| 0| kg)
With Stand| 33.7 lbs (15.3 kg)| 47.4 lbs (21.5 kg)
DISPLAY
Active Screen Size (Diagonal)| 64.5 inches| 69.5 inches
Screen Resolution| 3840×2160
Panel Selected| Ultra High Definition backlight
POWER
Power Supply| AC 120V, 60Hz
Standby Consumption| Less than 0.5W
Audio Power| 10W + 10W
CHANNELS & SIGNALING
Receiving Channels| VHF: 2 – 13, UHF: 14 – 69, CATV: 1 – 125
Digital Terrestrial Broadcast (8VSB): 2 – 69 Digital cable (64/256 QAM): 1 – 135
Tuner Type| Frequency synthesized
Receiving System| Analog: NTSC
Digital: ATSC/QAM
OTHER FEATURES
HDMI Input| RGB/60Hz (640×480, 800×600, 1024×768, 1280×1024,
1360×768, 1440×900, 1680×1050, 1920×1080, 3840×2160) YUV/60Hz (480i, 480p, 720p, 1080i, 1080p, 2160p)
HD Supported Definitions| 480i, 480p, 720p, 1080i, 1080p, 2160p
Environmental Conditions| Temperature: 41°F – 95°F (5°C – 35°C) Humidity: 20%
– 80% RH
Atmospheric pressure: 86 kPa – 106 kPa
Storage Temperature| 5°F to 113°F (-15°C to 45°C)
Storage Humidity| 10% to 70%, non-condensing
Quick problem-solving tips
When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact us at one of the phone numbers.
SOUND OR PICTURE ISSUES | POSSIBLE SOLUTIONS |
---|---|
You do not see a picture when turning on the TV | • Check if the LED light is |
on. If it is, then there is
power to the TV.
• The TV may be in Standby mode. Press the Power button on the remote control to activate the unit from Standby.
• Check if the power cord is plugged into an active
electrical outlet.
You have connected an external source to your TV but can not find it on the Home screen| • Make sure your external source is turned on.
• Check to see if the correct input tile is selected on the Home screen for the external source you want to view.
• Check to see if the external source device
connection is snug and fully inserted into the TV port.
When you turn on your TV, there is a delay for a few seconds before the picture appears| • This is normal. If you have already set up your TV, it
is initializing and searching for previous setting information.
You see a normal picture but do not hear any sound| • Check that volume is turned up.
• Check if the “Mute” mode is ON. Turn off mute by pressing the Mute button again, or pressing volume up.
You hear sound but picture color is faded or in black and white| • Check that the Color value is set to 50 or greater.
• Check the color on another channel or input tile.
Your sound or picture is distorted or appears wavy| • Turn off and/or remove any electrical appliance that
may be nearby the TV panel.
• Insert the power plug of the TV set into another
power outlet.
Your sound or picture is blurry or cuts out| • If you are using an external antenna, check the connections for a snug and tight fit.
• Adjust or reposition the antenna placement.
You see horizontal/vertical stripes on the picture, or it is shaking| • Turn off and/or remove any electrical appliance that
may be nearby the TV panel.
• Insert the TV power cord into another electrical outlet.
CONNECTIVITY ISSUES | POSSIBLE SOLUTIONS |
---|---|
You cannot connect to your wireless network | • From the Roku TV home screen, |
press the Directional Keypad down arrow to Settings. Press OK on the Directional Keypad. Press OK to select Network.
Press the bottom Directional Keypad arrow to Check the Connection.
Press OK to Check the connection
• For additional help, visit www.hisense-usa.com/support.
REMOTE CONTROL ISSUES| POSSIBLE SOLUTIONS
Your remote control is not responding to button presses| • Check that the TV
is still on.
• Check that the batteries are good and are inserted
properly.
• Check that there are no obstacles between the
remote control and the front of the TV.
• Try moving closer to the TV. If the LED on the TV flashes when you press any of the buttons on the remote control, the issue is not with the remote control.
Certification and Compliance
NOTE:
The following warnings only apply to products with such certification.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. Such modifications could void
the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance of [20] cm between the radiator and your body. This
transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Declaration of Conformity
- Trade Name: Hisense
- Model: 65R6E4 / 70R6E4
- Responsible Party: Hisense USA Corporation
- Service Address: 105 Satellite BLVD Suite I, Suwanee, GA 30024
- Service Phone Number: 1-888-935-8880
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Dolby, Dolby Vision, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 1992–2022 Dolby Laboratories. All rights reserved.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, DTS Studio Sound, and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
©2023. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners.
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE http://WWW.MPEGLA.COM.
References
- Home - Hisense USA
- Patents - DTS
- Roku
- Support - Hisense USA
- Support - Hisense USA
- How to set up a cable, satellite, or universal remote to control your Roku TV system|Universal remote codes for Roku TV systems
- Roku
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