msi MD241PW Redemption Process Instructions
- June 11, 2024
- MSI
Table of Contents
msi MD241PW Redemption Process Instructions
Register your product
Step 1 : Register/Login to MSI Member Center
Step 2 : Go to product registration page
Step 3 : Register a new product
Step 4 : Click on the product to learn how to identify the S/N number
Step 5-1 : Fill in S/N number and click Register
Step 5-2 : Fill in CHK number
Step 5-3 : Complete the product registration form
Redeem eligible promotion
Step 6-2 : Upload product S/N photo, fill in the required information and
click Next
Step 7-1 : Check the information you filled, and click “Redeem”
Example of Uploaded Document
*Please make sure you have uploaded 2 items:
- Invoice/Purchase Proof : 1. Channel Name 2. Purchase Date 3. Purchase Model Name
- S/N number on the product, not on the package (show like upper example)
Step 7-2: Wait for the feedback from MSI Customer Service
*Keep in mind that all applications might take up to 7 – 14 working days to be verified.
Check your redemption status
How to re-upload requested documents
Failure redemption step 1:
If you received the notification in your mailbox
Failure redemption step 2:
Then go to “Promotions”, and click “Redeem Again”
Fail redemption step 3:
Fill in the required information and click “Redeem”
Redeem Complete
How to get the prize
Step 9-1 : Check you success mail
*Physical Prize will be delivered within 8 -12 weeks after your redemption got approved
Step 9-2 : Check your redeem status in MSI member center
*Physical Prize will be delivered within 8 -12 weeks after your redemption got approved
FAQ
Why there is no any relative promotion in my member center account?
- Check if your product is eligible model
- Check if your invoice is in eligible period
- Make sure the region you live is in the eligible region for the promotion
- Make sure you purchased the eligible product from MSI partners in your domiciled region
What should I do if I received an email inform me that my claim was
incomplete?
Please make sure that you had provide:
- Invoice/purchase proof which include purchase date, purchase store, and purchase model
- SN number picture that on the product itself, not on the package
How long does it takes to process the application and when will I receive
my gift?
All applications might take up:
Digital code – 7~14 working days to be verified.
Cashback – 30 work days after receiving redemption successful confirmation letter
*Physical Prize – 8 -12 weeks to delivered after your redemption got approved
Why am I not receive any email after my participation?
If you have not received an email, please check your spam folder and
deactivate your email filter.
References
- Welcome to MSI Member Account Login | MSI Member Center
- Welcome to MSI Member Account Login | MSI Member Center
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>