Hisense PX1 TriChroma Laser Cinema User Manual

Hisense PX1 TriChroma Laser Cinema

Copyright Statement

© 2021 Hisense Company Ltd. All Rights Reserved. All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws. No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd. Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:

USA

• Hisense USA Corporation
• 7310 McGinnis Ferry Road
• Suwanee, GA 30024

CANADA

• Hisense Canada Co., Ltd
• 2283 Argentia Road, Unit 16
• Mississauga, ON, Canada L5N 5Z2

MEXICO IMPORTER

• Hisense Mexico S. de R.L. de C.V.
• Blvd. Miguel de Cervantes Saavedra No 301
• Torre Norte Piso 2, Col. Ampliación Granada
• Miguel Hidalgo, Ciudad de México, C.P. 11520
• RFC: HME110512IY3
• TEL: (52) (55) 5531-3515

Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders. ©2021. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners.

Disclaimer

Notwithstanding anything to the contrary, including in any or all descriptions, representations, statements or other communications related to this Hisense device (hereinafter “Device”) made in any form whatsoever and at any time, some or all of the pre-installed, or subsequently installed Application Services may not be available or capable of functioning as intended by the provider of the Application Services in any or all usage areas for reasons outside of Hisense’s control, including but not limited to, Internet access, local service limitations, etc. Any purchase or use of the Device, including any Application Services, is purely at the user’s risk. Application Services are provided on an as-available basis without warranties of any kind, either expressed or implied, that the Application Service will be uninterrupted or error-free, including but not limited to vagaries of weather, disruption of Service, acts of God, warranties of title, local or regional limitations, no infringement, NOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. No advice or information given by Hisense, providers, affiliates, or contractors or their respective employees shall create such a warranty. Hisense specifically disclaims responsibility for any or all Application Services from functioning at any time, and by purchasing the Device, you accept such disclaimer without any claim on Hisense. You are solely responsible for providing an active and working connection to the Internet, along with any and all hardware and/or software necessary to use the Hisense Device as intended.

Disclaimer
Images throughout this document are for illustrative purposes only and may differ from the actual product.

Channel Scan

You can scan channels automatically or manually.

Note
The antenna/cable function may not be applicable in some models/countries/regions.

Auto Scan

• Automatically scan for channels to view programs from your TV source.

Channels

• If no TV channels were saved before, you will be prompted to do a channel search. or
• In Live TV, Channels > Auto Channel Scan
• Before you select Auto Channel Scan, you can press Channels > Tuner Mode to select Antenna or Cable.

Manual Scan

• In Live TV, Channels > Manual Scan
• Type in a channel to add it manually to your TV.

Channel List

Displaying the channel list

• In Live TV, press the button on the remote to display the Channel List menu.

Live TV

Favorite

Viewing your favorite list

• Press the button to call out the Channel list, and the channel list appears on the right side of the screen.
• Press the button and select the green icon and then press the button, a heart-shaped icon will appear next to your favorite channel on the ANTENNA/CABLE list, and the favorite channel will appear in the favorite list.

Live TV

If you want to remove your favorite channels, Press the button and select the green icon and then press the button, a heart-shaped icon will disappear on the ANTENNA/CABLE list.

Note

• These steps should be operated under TV inputs.
• Before you edit the favorite lists, complete the channel scan first.

Connection

Establishing a Wired Internet Connection

Connecting to a wired (Ethernet) network Press button to select the icon to enter Network & Internet. To get access to the Internet in a wired way, it is recommended to use a modem or router that supports Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway, and DNS, so you don’t have to enter them manually. Most home networks already have DHCP. See the illustration below .

Establishing a Wireless Internet Connection

Connecting to a wireless network

• Press the button to select the icon, and select Network & Internet > Wi-Fi To connect to an available wireless network, make sure that you have the wireless router’s SSID and password before attempting to connect.

To get access to the Internet in a wireless way:

1. Turn on your Wi-Fi.
2. The list of networks will display automatically.
3. Select a wireless network from the list, and input the password.
4. If the network connection does not appear in the list, select See all to display all the list, or select Add new network to input a Wi-Fi name, select the type of security mode, and enter a password.

Connecting Bluetooth Devices

Connecting a Bluetooth device

To pair a Bluetooth device, such as Bluetooth headphones, speakers, keyboards, mouse or even mobile devices:

1. Before pairing your Bluetooth devices, make sure they’re in pairing mode and put devices within range of the TV. To put your Bluetooth devices in pairing mode, refer to the user manual of devices.
2. Press the button to select the icon, and select Remotes & Accessories > Add an accessory to put the TV in pairing mode. A list of available Bluetooth devices will be displayed.
3. Select the desired device from the list, then follow the onscreen instructions. If you are prompted to enter a passcode, refer to the user manual of the device. After pairing is completed, the device is connected and is stored to the TV.

Note

You need to unpair a paired device first if the maximum number of paired devices was reached.

Listening to the TV through Bluetooth devices

1. Pair the Bluetooth audio devices using the TV’s Bluetooth function. Refer to the user manual of your audio devices such as Bluetooth speaker, sound bar, and headphones for detailed connection steps and usage.
2. Press the button to select the icon, select Sound > Audio Output, and then select the Bluetooth option to listen to the audio through Bluetooth devices.

Note

• Compatibility issues may occur depending on the Bluetooth device.
• The TV and Bluetooth device may disconnect depending on the distance between them.

Using HDMI &CEC

Use the TV’s remote to control external devices that are connected to the TV by an HDMI cable. The external devices need to support HDMI&CEC functions.

Connecting an external device through HDMI &CEC function

Press the button to select the icon, and select Inputs > HDMI control.

1. Set HDMI control to On.
2. Connect an HDMI&CEC compliant device to the TV.
3. Turn on the connected external device. The device is automatically connected to the TV. After the connection is finished, you can access the menu of the connected device on your TV screen using your TV remote and control the device.

Enabling the device auto power off

• Press the button to select the icon, and select Inputs > Device auto power off.
• Set to On to turn off CEC-compatible external devices when the TV is turned off.

Enabling TV auto power on

• Press the button to select the icon, and select Inputs > TV auto power on.
• Set to On to turn on the TV when CEC-compatible external devices is turned on.

Note

• HDMI cables must be used to connect HDMI&CEC compatible devices to your TV.
• The HDMI&CEC feature of the connected device must be turned on.
• If you connect an HDMI device that is not HDMI&CEC compatible, all the HDMI&CEC control features do not work.
• Depending on the connected HDMI device, the HDMI&CEC control feature may not work.
• The HDMI&CEC feature are supported by One Touch Play, Routing Control, System Standby, Device OSD Name Transfer, Remote Control Pass Through, Give Device Power Status, and System Audio Control.

Connecting a Digital Audio System to Use eARC/ARC

If you’d like to use the Enhanced Audio Return Channel (eARC) / the Audio Return Channel (ARC) feature to have sound sent from the TV back down an HDMI cable to a digital sound system, you can connect to the HDMI (eARC/ARC) port of your TV.

By using this feature, you will also be able to control the sound system with your TV remote instead of using multiple remotes for each device.
After the connection

1. Power on the sound system.
2. Press the button to select the icon, and select Sound > Audio Output > eARC/ARC. If the device supports the eARC function, first select Sound > eARC to set it to On.

Note

• It works only when the TV is connected to the audio receiver that supports the eARC/ARC function.
• If the device has an Input Selector feature then make sure to change it to TV.
• When this port is used as the eARC/ARC function, it can be used as signal input when a DVD is connected to an amplifier and the amplifier is connected to the TV at the same time. (Some amplifiers may not support series connection.)

Connecting an AV device, a PC or a Game Console with an HDMI cable
You can connect an AV device, a PC or a Game Console with an HDMI cable.

After the connection

1. Power on the device.
2. Press the button on your remote, and select the corresponding HDMI as the input source.

Note

• Refer to the “Quick Setup Guide” for more connection information.
• Some devices such as DVD players require an HDMI signal to be set to output in the device’s settings. Please consult your device user manual for instructions.
• If there is no sound from your TV, change the device’s audio settings

Connecting USB Devices

• Connect the USB devices such as hard drives, USB sticks and digital cameras for browsing photos, and listening to music.

• Support the USB disk 4G, 8G, 16G, 32G, 64G, 128G, another common market size, and 8T hard drive is currently supported.
• Support format: NTFS, FAT32.
• Certain digital cameras may not be compatible with the TV.

Multi-screen

Screen Sharing

• Mirror content from your mobile device to the TV. View videos, photos, and more from your device on your TV screen.
• Press the button to select the icon, and select Advanced System > Mobile Device Connection Tips >

Screen Sharing

1. Turn on the casting function of your Android/Windows 10 device. The setting icon may vary depending on the device. The feature may be called “Wireless display”, “Smart view”, “Wireless projection”, etc.
2. Find the TV name in the search list of your device and select it. Your mobile device’s screen will be mirrored once you select your TV. If you are using WI-FI, the connecting may fail and the screen won’t switch. You can close the Screen sharing application with the BACK or EXIT button.

Note

• Some mobile devices may not support casting.

Content Sharing

• Share videos, music or pictures from your Android/iOS/PC device to the TV screen.
• Press the button to select the icon, and select Advanced System > Mobile Device Connection Tips >

Content Sharing

1. Make sure your device and the TV are connected to the same network.
2. Turn on the contents sharing function of your Android/iOS/PC device.
3. Find the TV name in the search list of your device and select it.
4. Wait for the connection progress to complete, and select the content you want to share.

Note

• Some devices may not support content-sharing functions. If your device doesn’t support content sharing, you can download an app that supports the function, please refer to in this manual.
• The content may not be played depending on the file format.
• The content may not be played smoothly or the function may not work properly due to the network condition.

Smart Functions

Getting Familiar with the Home Screen

• The simple design of the Home screen menu makes it easy to navigate. And you can easily add or delete applications in the Home screen according to your needs.
• To access the Home screen, press the button on your remote and use the D-pad to make your selection.
• To exit the Home screen, press the button on your remote or use the D-pad to move the cursor to the Inputs icon on the top of the screen, press the button to enter, and select your desired input source.

Indicators and icons on the top of the Home screen

• Google Assistant
  You can search movies, TV, and more by speaking.

• Google Search
  You can search for movies, TV, and more by typing.

• Notifications
  Notifications can come from the system, an external device, an application, the media player, etc.

• Inputs
  Select the input source depending on the device you have connected to your TV.

• Network & Internet
  You can set up the Network & Internet.

• Settings
  Settings let you configure the TV, set app options, add accounts, and change other preferences.

• Time
  You can always view the current time on the Home screen.

Names of sections that appear on the Home screen

The Home screen displays the following sections:

• Apps
  This is the location where you have the access to all apps on your TV. You can enjoy a wide range of services including video streaming.

• Play Next
  You can select types of content for Play Next.
  You can also manually add a program to play next by long-pressing on a program in the Home screen.

• Recommended content
  Here will display the premium content on the screen, and you can quickly enter the contents that you want.

Managing apps on the apps row

• On the apps row, select an app you want to open, remove or move, and long-press the button to manage.
• If your favorite app is not on your Home screen, select your favorite app and long press the button, and then select Add to Favorites.

Smart Functions

Using Voice Control
Voice Control may not be applicable in some models/countries/regions.

Google Assistant

• Set up Google Assistant, and enjoy Google Assistant service. You can ask for information, search for your favorite movies, control your TV and more, just by asking Google Assistant.
• Before setting up Google Assistant, connect your TV to the network.

Sign in to Google Assistant on TV

1. Go to Settings > Device Preferences > Google Assistant. Turn on Google Assistant.
2. Go to Settings > Accounts & Sign In.
3. Sign in to get new apps, recommendations, movies, and more from Google. You can use your phone or computer, or use your remote to sign in. Also, you can select Google Assistant in the Guide when you turn on the TV for the first time.

How to start Google Assistant

You can choose one way to start Google Assistant.

• Press the button to select Settings > Device Preferences > Google Assistant.
• Press the button to select  icon on the top of the Home screen to Google Assistant.
• Press the button on your remote.

Note

• The Google Assistant function may not be applicable in some models/countries/regions.
• The setup steps above may vary depending on the actual products.

Hands-free Voice Control

• Google Assistant can answer your questions or help you change your TV configuration.
• Before using this function, connect the TV to the Internet and sign in to your Google account, by pressing the button, selecting the icon, and selecting Accounts & Sign In.

How to set up Hands-free Voice Control

1. Switch the control button on the bottom of the TV to turn on Google Assistant.
2. Start a conversation by saying “Hey Google”, and the dialog bar appears at the bottom of the TV screen. At the same time, indicator lights illuminate.
3. Continue speaking, such as “What’s the weather” or “Volume up”.

Screenless mode

• Settings > Advanced System > Screenless Mode
• Talk to Google Assistant even when the screen is off.
• In Screenless Mode, Google Assistant is always available to help even when the screen is not on. Just say “Hey Google”.
• This feature will affect standby power consumption. To turn it off, press the button to select the icon, and select Advanced System > Screenless Mode.

Note

• The Hands-free Voice Control function may not be supported in some models/countries/regions.
• The Screenless mode descriptions here is only applicable to the models with the Hands-free Voice Control function.

Alexa
Set up to control your TV with any Alexa-enabled devices. Alexa can help you change the TV configuration.
Using just your voice, you can change inputs, volume, channels, and more. Just ask Alexa.

What is required to control your TV with Amazon Alexa?

• Android TV models that support the Alexa skill.
• Amazon Echo device or Alexa App.
• Amazon account for Alexa App or Echo device, if you don’t have an account, please create one before the setup process.
• Hisense account to link your TV, you can create it before the setup process or in the period.
• Home network with Wi-Fi capabilities.

Note

For issues of accessing your Amazon account and using the Alexa app during setup, please visit amazon.com for help.

How to set up Alexa

1. Go to Settings > Advanced System > Amazon Alexa Service.
2. Turn on Amazon Alexa Service.
3. Select Amazon Alexa Service Setup and Set up now.
4. Link the TV to the Hisense account. Scan the QR code with your phone, or visit the website on your phone or computer, sign in to your Hisense account, and enter the code shown on the TV. The webpage and code will be expired after 15 minutes.
5. Next, your TV screen shows a list of TV names. Select one from it or enter a custom name. Then, your TV will appear in the device name list on your phone or computer.
6. Download the Alexa app on your smartphone. Open the app and sign in with your Amazon account.
7. In the Alexa app, select the Skills section, search, and enable Hisense Smart TV skills. Follow the instructions to link your Amazon account by entering the same Hisense account that you’ve signed on your TV.
8. On your TV, select Skill Enabled and Done.
9. Now, You can ask Alexa try some functions available for TV.

Note

• Use external Alexa-enabled devices (e.g. Alexa App, Echo) to control your smart TV by using just your voice.
• After your Hisense account is created but you can’t see the Link to your TV step on your phone or computer, please sign out the account and re-visit the URL and sign in again.
• If you do not see “Amazon Alexa Service” in the System settings, then your TV does not support Alexa.
• The Alexa function may not be applicable in some models/countries/regions.
• The setup steps above may vary depending on the actual products.

Media

Media is a central location for you to view or listen to different types of content, such as photos, music and movies. You can view media content through the following methods:

• A USB thumb drive or hard drive.
• Compatible mobile phone, tablet or other personal devices: you can stream movies, music and photos that are stored on compatible personal devices and play or view the content on your TV.

Browsing content

You have two ways to enter Media:

• Insert a USB device, a prompt message appears, and choose whether to go to the media.
• When your USB device is connected to the TV that doesn’t show the Media page, press the button to select Apps > Media.

To browse content based on the type that you wish to access

1. Navigate to the appropriate menu tab on the screen and select All Media, Videos, Photos, and Music.
2. Click on the name of the folder that contains your content.
3. Make your selection to play or view the content.

If you want to close out of the Media center, then press the button on your remote.

Media format list
Due to differences in programming tools and other factors, some of the file formats that are listed may not be supported.

Video Format

Container| Video Codec| File Extension Name| Resolution and Frame Rate
---|---|---|---
MPG| MPEG1/2| .mpg .mpeg| 1920 x 1080 @ 60fps

EG

MPEG program stream| MPEG1/2| .DAT, .VOB, .MPG, .MP
MPEG4
H.264| 3840 x 2160 @ 120fps
MPEG transport stream| HEVC/H.265| .ts, .trp, .tp| 3840 x 2160 @ 120fps
MPEG4| 1920 x 1080 @ 60fps
H.264| 3840 x 2160 @ 120fps
VC1| 1920 x 1080 @ 60fps
MPEG1/2| 1920 x 1080 @ 60fps
MP4| VP8| .mp4, .mov| 1920 x 1080 @ 60fps
AV1| 3840 x 2160 @ 120fps
HEVC/H.265
MPEG1/2| 1920 x 1080 @ 60fps
Container| Video Codec| File Extension Name| Resolution and Frame Rate
---|---|---|---
 | MPEG4|  |
H.263
H.264| 3840 x 2160 @ 120fps
WMV3| 1920 x 1080 @ 60fps
VC1
Motion JPEG| 1920 x 1080 @ 30fps
MKV| VP9| .mkv| 3840 x 2160 @ 120fps
HEVC/H.265
MPEG1/2| 1920 x 1080 @ 60fps
MPEG4
H.264| 3840 x 2160 @ 120fps
WMV3| 1920 x 1080 @ 60fps
VC1
Motion JPEG| 1920 x 1080 @ 30fps
VP8| 1920 x 1080 @ 60fps
AV1| 3840 x 2160 @ 120fps
AVI| HEVC/H.265| .avi| 3840 x 2160 @ 120fps
MPEG1/2| 1920 x 1080 @ 60fps
MPEG4
Sorenson H.263
H.263
H.264| 3840 x 2160 @ 120fps
WMV3| 1920 x 1080 @ 60fps
VC1
Motion JPEG| 1920 x 1080 @ 30fps
VP8| 1920 x 1080 @ 60fps
FLV| HEVC/H.265| .flv| 3840 x 2160 @ 120fps
MPEG4| 1920 x 1080 @ 60fps
Sorenson H.263
H.263
H.264| 3840 x 2160 @ 120fps
Motion JPEG| 1920 x 1080 @ 30fps
VP8| 1920 x 1080 @ 60fps
WEBM| VP9| .webm| 3840 x 2160 @ 120fps
VP8| 1920 x 1080 @ 60fps
Container| Video Codec| File Extension Name| Resolution and Frame Rate
---|---|---|---
 | AV1|  | 3840 x 2160 @ 120fps

Audio Format

Layer1

| .wav
MPEG1/2

Layer2

MPEG1/2/2.5

Layer3

AAC-LC, HEAAC
DTS, DTS HD
LPCM
MP3| MPEG1/2

Layer1

| .mp3
MPEG1/2

Layer2

MPEG1/2/2.5

Layer3

AAC| AAC-LC, HEAAC| .aac
WMA| WMA7, WMA8, WMA9| .wma, .wmv
WMA Pro
WMA9 Pro
FLAC| FLAC| .flac

Photo Format

Apps

> Apps

Installing an app

To install an app

1. Apps > Get more apps.

2. Use the D-pad on your remote to select the app that you want to install.
3. Select the Install. The selected app is installed on the TV.

Note

• To use this function, your TV must be connected to the Internet.
• Adding apps is free, but it might cost you money when using some apps.

Removing an app

You can only delete apps that you’ve installed to the TV. Factory-installed apps can not be deleted. To delete an app:

1. From the Apps screen, use the D-pad on your remote to select the app that you want to remove. Long press button.
2. Select Uninstall.
3. A dialog message displays that asks “do you want to uninstall this app”. Confirm and the app will be removed from the Apps screen.

Note

• If an app is deleted, the information related to that app is also removed.

Moving app icons around

To move an app:

1. From the Apps screen, use the navigation buttons on your remote to select the app that you want to move. Long press button.
2. Select Move.
3. Use the navigation buttons on your remote to move the location of the app. Press the button to confirm.

Installing Mobile App to Control your TV

• Press the button to select the icon, and select Advanced System > Mobile App Installation
• You can scan the Mobile App and download a QR code on the screen to install the app on your smartphone to control
• your TV, such as turning the TV on or off, typing in with your mobile’s keyboard, and sharing pictures or videos from your mobile to TV. This app is available on both Android and iOS.

To connect your TV after installing the mobile app

1. Make sure your mobile phone and TV are connected in the same network environment.
2. To use this function, switch on Content Sharing at Network & Internet > Content Sharing.
3. Open the mobile app and select the TV device you want to connect.

Picture and Sound

Adjusting the Picture Quality
Using the Laser Luminance function

Press the button to select the icon, and select Picture > Laser Luminance.
You can change the overall brightness of the screen.

• Laser Luminance Level
  Adjust the brightness you want images to appear, lower settings create darker images.

• Automatic Light Sensor
  Enable the TV to automatically adjust the picture settings according to the amount of ambient light in you room.

• Light Sensor-Shift
  Adjust the lower point of the dynamic laser luminance adjustment scope. This is a money-saving feature because it reduces power consumption.

Note

• Some functions above may not be applicable in some models/countries/regions.

Choosing a picture mode

Press the button to select the icon, and select Picture > Picture Mode.
You can select the picture mode that provides the best viewing experience.

Low Blue Light
Theater Day and Theater Night are designed to reduce the level of blue light to protect your eyes.
Go to Settings > Picture > Picture Mode, and select Theater Day/Theater Night.

To reduce eye strain and protect eyes when you watch TV for a period of time, you are suggested to:

• Take regular and frequent breaks to avoid watching TV for a long period of time. Long time of watching may cause you eye fatigue. It is not recommended to watch TV for more than one hour.
• Look away from the TV screen and look at distant objects during the breaks for at least 10 minutes for eye care.
• Relax during a break by doing eye exercises or outdoor activities.
• The best-recommended viewing distance is 3 times the vertical height of the TV screen.
• Proper breaks and exercises are proven excellent help to relieve eye strain and fatigue.

Note

• This feature may not be applicable in some models/countries/regions. Low blue light certification may vary by model.
• Low Blue Light can only be supported when the Color Temperature is set to Low.

Adjusting the picture quality for each picture mode

Press the button selects icon, and select Picture > Contrast, Brightness, Color, Tint or Sharpness.
Choose a picture mode and then adjust the settings.

• Contrast
  Adjust the Contrast level to increase or decrease how bright images appear.

• Brightness
  Adjust the Brightness level to generate lighter or darker images.

• Color
  Adjust the color intensity of the picture for a more vibrant image.

• Tint
  Adjust the colors from a green to a magenta tint to view the natural skin tones of people on the screen.

• Sharpness
  Adjust how sharp or soft edges of images appear.

Changing the picture size

Press the button to select the icon, and select Picture > Picture Size
You can adjust the Aspect Ratio to stretch or zoom in on your picture. You can choose from the following
settings: Auto, Normal, Zoom, Wide, Direct, Dot-By-Dot, Panoramic or Cinema.

Applying the current picture settings to other input sources

Press the button to select icon, and select Picture > Apply Picture Settings.
Adjust the current picture mode to apply to all sources (Including both external devices and OTT sources) or just the current source.

Enabling smart scene function

Press the button to select the icon, and select Picture > Smart Scene.
Set to On to enable your TV to recognize the scene in the content watching and enhance the picture quality on all input sources.

Note

• Some specific application has explicit constraints that content recognition is not allowed.

Configuring advanced picture settings

Press the button to select the icon, and select Picture > Advanced Settings.
You can configure picture mode settings that provide the best viewing experience.

• Overscan
  Change the video size settings to slight crop the edges of the displayed image.

• Color Temperature
  Adjust how warm (red) or cool (blue) the white areas of an image appears.

• Motion Enhancement
  Reduce seeing afterimages that are left on the screen when viewing fast-moving objects.
  If you select Custom, you can configure Blur Reduction and Judder Reduction manually.

• Motion Clearness
  Improve how clear the picture appears when viewing.

• Noise Reduction
  Improve how clear the picture appears by reducing noise.

• Digital Noise Reduction
  Improve picture clarity by reducing video noise.

• HDMI Dynamic Range
  Adjust the HDMI signal range to be more suitable for the content. (HDMI mode only)

• Active Contrast
  Automatically darken dark areas and lighten light areas of images to see more details.

• FILMMAKER MODE Auto Detection
  A picture quality mode, which can automatically switch according to the film source if you turn on.

• Enhanced Viewing Angle
  Set to On to optimize your viewing angle, and you will enjoy a better watching experience.

• Color Space
  Change the range of colors the TV displays.

• Instant Game Response
  You can enjoy a smooth viewing experience with an external device connected to the TV.

Note

• Some functions above may not be applicable in some models/countries/regions.

Configuring calibration settings

Press the button to select the icon, and select Picture > Calibration Settings.
Adjust the color space and Gamma to best suit the content you’re viewing.

• Color Tuner
  Adjust the Color, Hue, Saturation and Brightness of color settings.

• White Balance
  Adjust the intensity of red, green and blue lights to view the true colors of all images in the picture.

• Gamma
  Adjust the Gamma to alter how the TV will respond to the grayscale content. In general, 2.2 is normally recommended.

• Gamma Calibration
  Adjust the selected Gamma curve.

• RGB Only
  View images based on default settings or choose the color red, blue or green.

Note

• Some functions above may not be applicable in some models/countries/regions.

Resetting the picture settings

Press the button to select the icon, and select Picture > Reset.
Reset the current picture settings back to the factory setting.

Game Mode Settings Enabling game mode

Press the button to select the icon, and select Picture > Picture Mode.
You can select the Game mode to optimize the TV’s settings for you to enjoy a comfortable gaming experience with PC or game console connected to the TV. In the Game Mode:

• Reducing input lag to make sure every press or click matches what’s happening on the screen;
• Improving responsiveness to produce very little motion blur;
• Processing YUV 4:4:4 format signals precisely to present accurate image colors.

Note

• This function may not be applicable in some input sources.

Enabling the instant game response

• Press the button to select the icon, and select Picture > Advanced Settings > Instant Game Response.
• You can enjoy a smooth viewing experience with an external device connected to the TV when Instant Game Response is turned on.

Note

• When the Game mode is selected, Instant Game Response will not be switched off automatically.

Enabling FreeSync

Press the button to select the icon, and select Picture > Advanced Settings > FreeSync.
You can enjoy a smooth viewing experience with an external device connected to the TV when FreeSync is turned on.

Note

This function may not be applicable in some models/countries/regions.

Adjusting the Sound Quality Enabling system sounds

Press the button to select the icon, and select Sound > System Sounds. Set to On to open the default system sound.

Choosing a sound mode
Press the button to select the icon, and select Sound > Sound Mode.
You can select a preset sound mode suitable for the content type or the listening environment.

Selecting speakers
Press the button to select the icon, and select Sound > Audio Output.
Select the speakers that you want to have audio output.

Configuring WiSA Speaker
Press the button to select the icon, and select Sound > WiSA Speaker Settings.
Wireless audio transmission can be available with Dongle provided by WiSA Ready and a sound system certified by WiSA Ready.

Enabling eARC
Press the button to select the icon, and select Sound > eARC.
Connect an audio device that supports eARC via HDMI-eARC, and set eARC to On to enjoy the premium sound quality.

Enabling TV speaker
Press the button to select the icon, and select Sound > TV Speaker.
Turn on or off the TV speaker.
If ARC or Bluetooth is selected in Audio Output, the configuration here is unavailable.

Enabling TruBass HDX
Press the button to select the icon, and select Sound > TruBass HDX.
Optimizes overall sound quality by increasing bass, making dialog clear and natural, and widening the sound field.

Enabling TruSurround: X
Press the button to select the icon, and select Sound > TruSurround: X.
Provides surround sound experience with psycho-acoustic processing to place sounds beside, behind, and above the viewer. For best results use with Surround Sound.

Enabling Dialog Clarity
Press the button to select the icon, and select Sound > Dialog Clarity.
Improve dialogue clarity.

Enabling TruVolume HD
Press the button to select the icon, and select Sound > TruVolume HD.
Maintains consistent loudness levels from wide dynamic range programs, loud commercials, and channel or input changes.

Enabling Dolby Atmos
Press the button to select the icon, and select Sound > Dolby Atmos.
Set Dolby Atmos to On to enhance the richness of sound, and you can enjoy an immersive listening experience.

Enabling Wall Mount Setup
Press the button to select the icon, and select Sound > Wall Mount Setup.
Automatically optimize the sound based on the position of the TV.

Configuring advanced sound settings
Press the button to select the icon, and select Sound > Advanced Settings.
Tune the audio settings and quality of the TV.

• Balance
  Adjust the left and right speaker strength to optimize audio for a specific location.

• Volume Level
  Balance the sound volume of each source.

• Auto Volume Control
  Activate to prevent the volume from changing when you switch TV channels.

• Digital Audio Out
  Select the digital audio output format that best suits the audio device type.

Note

• When using the optical connection, PCM and Dolby Digital are suggested.
• If your external audio device does not support Dolby or DTS, PCM is suggested.
• Digital Audio Delay
  Adjust the digital audio output delay time to sync sound from an external speaker with the images on the TV.

Note

• Digital Audio Out and Digital Audio Delay functions are only applicable when Audio Output is set to ARC or
  when external audio players are connected via a DIGITAL AUDIO OUT jack.

• Lip Sync
  Synchronize the displayed image with the audio output.

• Equalizer
  Boost the volume at different frequencies.

• Preferred Audio Language
  Set the default audio output language for the type of digital broadcast content that you’re viewing.

• Headphone Mode
  Change the way audio is sent through the type of device that’s connected to your TV Audio Out port.

Note

• This function may not be applicable in some models/countries/regions.
• Headphone Volume Independently adjusts the volume of audio out devices.

Note

This function may not be applicable in some models/countries/regions.

Resetting the sound settings
Press the button to select the icon, and select Sound > Reset.
Reset current audio settings to factory mode.

Accessibility

Press button to select the icon, and select Device Preferences > Accessibility.
The accessibility function provides menu options and audio descriptions to aid the visually or hearing impaired.

Captions
Displays and sets the closed captions. You can set display options and select caption style.

Live TV Closed Captioning

• Displays and sets the TV closed captions. (This function may not be applicable in some models/countries/ regions. )
• Closed Caption
• Analog Closed Caption
• Digital Closed Caption
• Digital Caption Style

High contrast text
Improves contrast for the visually impaired.

Video Description
Enables broadcasted descriptive audio for the visually impaired.

Video Description Volume
Adjust the video description volume.

Text to speech
Let you specify text-to-speech engine details and speech rate.

Accessibility shortcut
When the shortcut is on, you can press both the back and down buttons for 3 seconds to start an accessibility feature.

Note

This function may not be supported in some countries/regions/models.

Services
This menu function contains some service applications, you can choose to open if you need it.

Using Parental Control

Press the button to select the icon, and select Parental Control.
The Parental Control setting allows you to block content that is not appropriate for children to watch.

Locks

Turning Parental Control On

1. Turn on Locks to enable the Parental Control function.
2. Create PIN window displays. Using the D-pad on your remote, create the password.
3. You will see other Parental Control settings change from a greyed-out state to highlight one. When this occurs, begin adding other settings to the Scheduled Blocking, Channel Blocking, Program Blocking, Input Blocking, Change PIN and Reset features.

Accessibility and System

• Scheduled Blocking
  Block certain channels, programs and inputs during certain periods of time.

• Channel Blocking
  Block selected channels.

• Program Blocking
  Block programs by ratings.

• Input Blocking
  Block selected inputs.

• Change PIN
  Change the PIN that you use to access Parental Control.

Note

If you forget your password, call the Consumer Electronics Care Centre.

Reset
Reset Parental Control back to the factory setting.

Configuring Device Preferences Settings

Press button to select icon, and select Device Preferences.

Date & time

• Automatic date & time
  Set to On to use network provided time.
  You can also set the current time manually when Off is selected.
  When Off is selected, the TV Network may not be working properly.

• Set date
  Set the date.

• Set time
  Set the time.

• Set time zone
  Select your time zone.

• Use 24-hour format
  Set the time to display in a 12 or 24-hour format.

Language
Adjust the default Language settings for the TV.

Keyboard
Adjust the default settings for the keyboard.

Storage
View the TV storage.

Home screen

• Customize channels
  Add or delete the app channel row from the Home screen.

• Enable video previews
  Enable or disable the video previews.

• Enable audio previews
  Enable or disable the audio previews.

• Reorder apps/Reorder games
  Rearrange the Apps screen.

• Android TV Home/Android TV Core Services
  See the information of open source software licences.

Google Assistant
View permissions about accounts and limit the search results.
Chromecast Android Shell (Chromecast built-in)
Enable your app to stream video and audio to the TV.
Screen saver
Enable Screen saver when the TV is idle.
Location
Use different modes to access location information. Each mode uses different sources to estimate the TV’s location.
Usage & Diagnostics
Help improve Android performance by automatically sending diagnostics information.
Security & restrictions
Supervise unknown sources for safety and check installed apps for harmful behavior.
Reset
Reset to clear your personal setup and information.
About
View the version information, the status of the network, and other information. You can also update the software version or change the TV’s name.

• System update
  Provide software updates to continuously enhance your TV and correct any issues that may impact your user experience; therefore, recommend you to keep your TV connected to the Internet to automatically receive updates when they are available.

• Device name
  Choose a name for your TV. The name will be shown to devices that are available for sharing data.

Configuring Advanced System Settings
Press button to select icon, and select Advanced System.

Timer

• Sleep Timer
  Set the sleep timer to automatically turn the TV off within a specified time: off, 10 Minutes, 20 Minutes, 30 Minutes, 40 Minutes, 50 Minutes, 60 Minutes, 90 Minutes and 120 Minutes.

• Power On Timer Type
  Set the type Off, Daily, Once.

• Power On Timer
  Set the clock for the time you want the TV to turn on automatically.

• Power Off Timer Type
  Set the type Off, Daily, Once.

• Power Off Timer
  Set the clock for the time you want the TV to turn off automatically.

Setup Assistant
Use the Setup assistant for instructions to help you set up your TV.

Store Mode
Home Mode uses less energy. Select Store Mode if the TV will be on display in a retail setting. Store Mode effects E-Streamer and other demo functions.

Screenless Mode
By turning Screenless Mode On or Off, you can enable or disable the WOC functions. When Screenless Mode is set to Off, you will not be able to remotely wake up the TV through external devices. If your models support the Hands-free Voice Control function, you can talk to the Google Assistant even when the screen is off. In screenless Mode, Google Assistant is always available to help even when the screen is not on. Just say “OK Google/Hey Google”. This feature will affect standby power consumption when it is set to On.

Note

Google Assistant and some features are available on a limited number of countries/region/languages.

Send Diagnostics and Usage
Allow sending the diagnostics and usage of the report.
Enhanced Viewing
You can set Automatic Content Recognition, Picture Mode Auto Adaptation and Sound Mode Auto Adaptation.

Note

• To use Enhanced Viewing, connect your TV to the network first.
• This function may not be applicable in some models/countries/regions.

Serial/IP Control Port
Our TV supports IP control feature within the local area network (LAN). TV can accept the spec-compliant instructions issued by the device in the same local area network through the pre-defined network interface and command format, like shutdown, volume up/volume down, switch channels, etc.

Control4 Control Port
TV can be compatible with control 4 devices. Control and linkage between devices can be achieved through drivers and protocols provided by Control 4.

Note

This function may not be applicable in some models/countries/regions.

Power LED
Set the Power indicator light to stay On or Off while the TV is in powered-on mode.

Note

This function may not be applicable in some models/countries/regions.

Power on Mode

TV will be powered on based on the mode when TV is reconnected with AC power.

Note

This function may not be applicable in some models/countries/regions.

FAV/TV Button Customization

You can personalize FAV/TV remote button for quick access to the customized input source.

Note

This function may not be applicable in some models/countries/regions.

Product Registration

Visit the link or scan the QR code with another smart device (cellphone, tablet..) to complete your registration.

Note

The link and the QR code may be different in some countries/regions.

Remote Control Service
Remote Service features enable your TV to be controlled from the client-server to let after-sales diagnose the problem of your TV and dealing with the problem online efficiently. To use this function

1. Turn on Remote Control Service.
2. You can initiate a help request to call centres by hotline and provide PIN to the client server centre.

Note

• This function may not be applicable in some models/countries/regions.
• Keep the network connection when the Remote Control Service is running.

E-Manual
Scan QR code to display E-Manual.

Mobile App Installation
Scan the Mobile App and download QR code on screen to install the app on your smartphone to control your TV. For more about RemoteNOW Download settings, Please refer to Installing Mobile App to Control your TV section in this manual.

Mobile Device Connection Tips
Follow the on-screen instructions to learn more about Screen Sharing and Content Sharing.

Clear Cache
Clear cache of applications and system.

Help

• System Message
  View system messages, including Serial Number, Service Code, Software Version, etc.

Note

• Serial Numbers may not be displayed depending on models/countries/regions.

• Support Information
  View Support URL, Support Number.

• Signal Information
  Perform self-diagnosis to test Video Format, Audio Format, Color Depth, etc.

Projection Mode

If you need to flip the image over top-to-bottom and/or left-to-right, press Screen > Projection Mode to select by pressing the UP/DOWN buttons on the remote.

Screen Type
Different screen types have different picture quality.

Press Screen > Screen Type, select the corresponding type according to the actual screen used.
After the setting is complete, you need to restart Laser TV to take effect.

Auto Geometric Correction

The Laser TV will fit the projected image into the screen automatically. Before you use the automatically geometric correction function, ensure that the Laser TV and your mobile device are connected to the same Wi-Fi network.

Screen > Auto Geometric Correction

1. Position the Laser TV and use the leveling feet as needed to fit the entire display border within the screen area.
2. Select Next to continue.
3. Scan the QR Code with your mobile device to begin automatic geometric correction. When the app loads, the Laser TV will display an alignment grid.
4. Click “+” on your mobile device to take a photo of the entire screen and image. For best results, stand about 10 feet away from the screen and use landscape mode.
5. Click “upload” on your mobile device to complete the automatic geometric correction.

Geometric Correction

Select points and move it to fit the projected image into the screen.

Note

Geometric Correction is only applicable in some models/countries/regions.

Screen > Geometric Correction

1. Press buttons on your remote to move focus, and press button to choose a point you need to adjust.
2. Long press buttons: quick adjustment of the projected image; Short press  buttons: precise adjustment of the projected image.
3. Press button to save your adjustment, and you can select other points to adjust the image.
   If you want to return the image position to the factory default, select Reset button on the screen.

Focus Adjustment
Press a Screen > Focus Adjustment.
You can adjust the focus parameters by pressing the up and down buttons on the remote. The focus effect is adjusted in real time according to the displayed background image card.
Note
This function is only applicable in some models/countries/regions.

Eye Protection

Note

• In order to protect your eyes, do not look into the lens. The light output will be temporarily disabled after 5 seconds.
• Press Screen > Eye Protection you can choose to enable this function on or off.

Troubleshooting

Picture Issues

When the TV has picture problems, these steps may help resolve the problem.

from AC outlet and re-plug after 60 seconds.

•   Check that the Color Saturation is set to 50 or higher.

•   Try different TV channels.

The picture is distorted.| •   The compression of video content may cause picture distortions, especially in fast-moving pictures from sports programmes and action movies.

•   If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction.

•   Mobile phones used close to the TV (within 1m) may cause noise on analogue and digital channels.

The picture is blurry or flickering, or cuts out momentarily.| • **Settings > Picture > Sharpness. You can try to increase or decrease the Sharpness**.

•   If you use an external antenna, check the direction, position and connection of the antenna.

•   Adjust the direction of your antenna, or reset or fine tune the channel.

The picture appears red, purple, pink and other colors.| •   ** Settings > Picture > Calibration Settings > White Balance.**

You can try to increase or decrease the White Balance.

Picture distorted or appear wavy.| •   Some electrical appliances may affect the TV. If you turn off the appliance and the interference goes away, then move it further away from TV.

•   Insert the power plug of the TV into another power outlet.

Note

If the problem persists, check the signal strength or refer to the external device’s user manual.

Sound Issues
When the TV has a sound problem, these steps may help resolve the problem.

the volume control of the device (cable or satellite box, DVD, Blu- ray, etc.) connected to your TV.
The picture is normal, but no sound.| •   Check the volume settings.

•   Check if the ‘Mute’ mode is set to on.

The speakers are making an odd sound.| •   Make sure that the audio cable is connected to the correct audio output connector on the external device.

•   For antenna or cable connections, check the signal information.

•   A low signal level may cause sound distortions.

affect the TV. If you turn off the appliance and the interference goes away, then move it further away from TV.

•   Insert the power plug of the TV set into another power outlet.

Sound is blurry or cuts out momentarily.| •   If you use an external antenna, check the direction, position and connection of the antenna.

•   Adjust the direction of your antenna or reset or fine tune the channel.

Note

This product does not support decoding of DTS CD bitstreams. Playback of this format may produce undesirable noise.

Network Issues

When the TV has difficulties in connecting to the Internet, these steps may help resolve the problem.

a network connection.

•   Contact your Internet service provider.

The wireless network connection fails.| •   Make sure your wireless modem/router is on and connected to the Internet.
The wireless network signal is too weak.| •   Position your wireless router, modem router, or access point in a central location. Avoid putting it in a corner.

External Device Connection Issues
When the TV has difficulties with external device connection, these steps may help resolve the problem.

I have connected an external source to my TV but I get no picture and/or sound.| •   Check whether the connection between the external device and your TV is correct.

•   Make sure you have made the correct selection of input source.

There is no signal or weak signal in the cable box.| •   If there is no signal occasionally, unplug cable from TV and re-plug after 60 seconds.

•   If there is always no signal, or the signal cannot be restored after plugging and unplugging, you can try Menu > HDMI Format if you select HDMI as input, to confirm whether the signal can be recognized.

•   Change to another HDMI port.

•   Change to another HDMI cable.

ARC/eARC, if not, you need to check whether the external power amplifier device is connected to the ARC port or optical port of the TV.

•   **   Settings > Sound > Advanced Settings > Digital Audio Out**. You can try to select PCM, Dolby Digital, or Dolby Digital Plus.

•   Whether the power amplifier device port is connected correctly.

•   If you select HDMI as input, you can try Menu > HDMI Format

The remote control does not work.| •   Confirm that TV still has power and is operational.

•   Change the new batteries in the remote control.

•   Check if the batteries are correctly installed.

•   If some buttons don’t work, but the volume buttons can work normally, it seems there is a problem with the application.

Apps
When some apps aren’t playing, these steps help resolve the problem.

Youtube > Force stop , then reopen to try.

•     You can try to reset to the factory settings.

Prime Video can’t be played.

| •   **Settings > Apps > Prime Video > Force stop** , then reopen to try.

•   **   Settings > Apps > Prime Video > Clear data** , then reopen to try.

•   You can try to reset to the factory settings.

Media Files
When files aren’t playing, these steps may help resolve the problem.

might experience problems with corrupted files or files with high-bitrate, unsupported resolution, unsupported container or codec formats.

Voice Control Issues
When Alexa and Google Assistant aren’t playing, these steps may help resolve the problem.

Smart Functions > Using Voice Control > Alexa in this manual.
Problem| Possible Solutions
---|---
Google assistant can’t be played.| •   You can try to log in Google account.

•   If you receive “I don’t understand” of the voice recognition, please change account or log out the account.

•   After logging in to the Google account, the recognition language may be different. You need to log in to the Google account on the web page to set the voice language.

•   For more information about Google Assistant, please refer to Smart Function > Using Voice Control > Google Assistant in this manual.

Other Issues
Use these steps to resolve other issues that may occur.

the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV.

•   After extended use, you may feel hot when touching it. This heat, however, is not a defect and does not affect the TV’s functionality.

The TV smells of plastic.| •   This smell is normal and will dissipate over time.
The plastic cabinet makes a “clicking” type of sound.| •   The “clicking” sound can be caused when the temperature of the TV changes. This change causes the TV cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.
When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?| •   Yes, this is normal. The TV is initializing and searching for previous setting information.

Using the E-Manual

Launching the E-Manual
Press button to select icon, and select Advanced System > E-Manual.
Scan the QR Code with your smartphone to browse the E-Manual.
Disclaimer
Instructions and images through this manual are only for reference and may differ from the actual product

Using the Buttons in the E-Manual
Search
You can use icon on the top of the E-Manual home screen to search for the product feature information, and the E-Manual will provide all the titles and content that contains the search information.

Setting
You can use icon on the top of the E-Manual home screen to adjust the text size.

References

• . Spend less. Smile more.
• Canada.Com | Homepage | Canada.Com
• Patents - DTS
• USA Location information - USA.com
• Support - Hisense Canada
• Support - Hisense USA
• Soporte
• Registro de producto

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