DELL UC0224 Dual Display USB-C Hub User Manual
- June 10, 2024
- Dell
Table of Contents
DELL UC0224 Dual Display USB-C Hub
The Dual Display USB-C hubis a USB 3.0 hub that uses Silicon Motion’s SM768 USB display/docking station SoC. It allows you to work with two up to 4K UHD+ 1080P monitors through USB port, which makes it perfect for laptops to extend 2 external monitors in MST mode on macOS, Intel, or Apple Silicon M1/M2 MacBook devices.
Note: Before using the HDMI function, the driver needs to be installed manually. You can download the driver from www.siliconmotion.com/downloads/
Specifications
Interface | USB 3.0 | USB 2.0 |
---|---|---|
Specification | To connect USB A or USB C computer | 480 Mbps |
5V/0.5A | ||
4K@30hz/8bit MAX | ||
1080p@60hz/48bit MAX |
How to Install/Uninstall the Driver
For MacOS
- Go to the page: www.siliconmotion.com/downloads/. According to your laptop system, download the correct driver.
- Double click the InstantView.dmg file.
- Drag macOS InstantView to Application folder.
- Find the macOS InstantView in Launchpad and open it. Using the macOS InstantView app for the first time and it will ask for the permission of Screen Recording.
- After installing the app, the menu bar will show an icon. Right-click it, there are some quick-setting menus, including the Removing application option. You can uninstall the driver via the option above when you don’t need it anymore.
For Windows
- Extract the downloaded file, double click the software package, then follow the setup and complete the installation.
- After installing the driver, you can extend 2 monitors.
- You can uninstall it by clicking Settings > Apps > Apps & features > Silicon Motion USB Display Driver > Uninstall.
Thank you for choosing Silicon Motion!
Introduction
The USB 3.0 hub uses Silicon Motion’s SM768 USB display / docking station SoC, which can work with 2 up to 4K UHD+ 1080P monitors through USB port. It’s perfect for laptops to extend 2 external monitors in MST mode on macOS, Intel or Apple Silicon M1/M2 MacBook devices.
NOTE: Before using the HDMI function,the driver needs to be installed manually. You can download the driver here: www.siliconmotion.com/downloads/
- USB A 3.0
- USB A to USB C Adapter
- USBA 2.0 port
- 1
- 2
Interface | Specification |
---|---|
USB 3.0 | To connect USB A or USB C computer |
USB 2.0 | 480 Mbps 5V/0.5A |
1 | 4K@30hz/8bit (MAX) |
2 | 1080p@60hz/48bit (MAX) |
How to install/uninstall the driver
- Go to the page: www.siliconmotion.com/downloads/.
- According to your laptop system, download the correct driver.
MacOS
- Double click the InstantView.dmg
- Drag “macOS InstantView” to Application folder
- Find the “macOS InstantView” in Launchpad and open it.
- Using the “macOS InstantView” app for the first time and it will ask for the permission of Screen Recording.
- When you Click the Open System Preferences and find there is no tip, please follow those steps:
- Operate Apple System Preferences > Security & Privacy > Privacy > Screen Recording.
- Then Click the lock to make changes
- Input the Password or Use the fingerprint to enter
- Tick the “macOSInstantView.app”
- After installing the app, the menu bar will show an icon . Right Click it , there are some quick-setting menus, including the “Removing application”option. You can uninstall the driver via the option above when you don’t need it anymore.
Windows
- Extract the downloaded file , double click the software package. then follow the setup and complete the installation.
- After installing the driver, you can extend 2 monitors.
- You can uninstall it by clicking “Settings > Apps > Apps & features > Silicon Motion USB Display Driver > Uninstall.
How to set up resolution and display mode
- MacOS (Monterey): System Preferences > Displays > Display Settings.
- Then you ncan change the display mode in “Use as” menu and will set up these setting like: Resolution/ColorProfile / Refresh Rate and Rotation.
- Windows(Windows11): Start>System>Display
- Set the Display mode, Resolution, Color Profile, Orientation and Refresh Rate in Advanced display.
FAQs
- Why is USB 3.0 Hub not working?
- A: Please make sure the USB Hub has installed the correct driver according to the instruction. Because this USB 3.0 Hub is not using the USB C DP alt mode function, so it can’t plug&paly.
- Why can’t I use USB 3.0 Hub suddenly after upgrading my laptop?
- A: When the USB 3.0 Hub cannot be used after the system upgrading, please go to www.siliconmotion.com/downloads/ to download and install the latest driver.
- Can it work on other old USB A 3.0 laptops?
- A: Yes, as long as you can download the driver for the corresponding system, it will work.
If you have any questions, please feel free to contact us supportus@lionweitech.com
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References
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