Dell P2721Q Monitor User Manual

June 9, 2024
Dell

Dell P2721Q Monitor

Product Information: Dell P2721Q LCD Monitor

The Dell P2721Q LCD Monitor is a high-performance display designed for professional use. With its ultra-high resolution of 3840×2160 pixels, this monitor delivers sharp images and accurate colors, making it ideal for graphic design, video editing, and other color-critical applications. The monitor comes with a range of advanced features, including:

  • 27-inch display with a 16:9 aspect ratio
  • 178° horizontal and vertical viewing angles
  • 350 cd/m² brightness and 1000:1 contrast ratio
  • 4K Ultra HD resolution (3840 x 2160 pixels)
  • 99% sRGB color gamut coverage with factory calibration
  • Height-adjustable stand and VESA mount compatibility
  • Multiple connectivity options, including HDMI, DisplayPort, and USB-C ports

Product Usage Instructions: Dell P2721Q LCD Monitor

To use the Dell P2721Q LCD Monitor, please follow these instructions:

  1. Unpack the monitor and its accessories from the box.
  2. Connect the power cable to the monitor and plug it into an electrical outlet.
  3. Connect the video cable (HDMI, DisplayPort, or USB-C) from your computer to the corresponding port on the monitor.
  4. Turn on your computer and the monitor.
  5. Adjust the monitor’s height and tilt angle to your preferred viewing position.
  6. Use the on-screen display (OSD) menu to adjust the monitor’s settings, such as brightness, contrast, and color temperature.
  7. To disconnect the monitor, first turn off your computer and then unplug the video cable and power cable from the monitor.
  8. If you need to disassemble or reassemble the monitor for any reason, please refer to the Disassembly and Assembly Procedures section of the user manual. Note that Dell will deem the warranty void if any disassembly is done on the monitors.

If you encounter any problems with your Dell P2721Q LCD Monitor, please refer to the troubleshooting section of the user manual or contact Dell customer support for assistance.

Service Manual Versions and Revision

No.

|

Version

|

Release Date

|

Revision

---|---|---|---

1

2

|

1.0

2.0

|

2020/03/20

2021/03/15

|

Initial Release

ErP lot 5 additional requirements

Important Safety notice

Connecting your monitor
WARNING : Before you begin any of the procedures in this section, follow the Safety instructions.

NOTE: Dell monitors are designed to work optimally with Dell-supplied inbox cables. Dell does not guarantee video quality and performance when using non-Dell cables.
NOTE: Route the cables through the cable-management slot before connecting them.
NOTE : Do not connect all cables to the computer at the same time.
NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.

To connect your monitor to the computer

  1. Turn Off your computer and disconnect the power cable.
  2. Connect the Display Port. HDMI, or Type-C cable from your monitor to the computer.
  3. Switch on your monitor
  4. Select the correct input source at monitor OSD Menu and turn on your computer.

Exploded view diagram with list of items

Dell-P2721Q-Monitor-
fig-1

NOTE:
For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell:

  1. Go to https://www.dell.com/support.
  2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.
  3. Click Contact Us next to the country dropdown.
  4. Select the appropriate service or support link based on your need.
  5. Choose the method of contacting Dell that is convenient for you

Wiring connectivity diagram

How to connect & disconnect power cable/connectivity cables

WARNING: Before you begin any of the procedures in this section, follow the Safety instructions.
NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables.
NOTE: Route the cables through the cable- management slot before connecting them.
NOTE: Do not connect all cables to the computer at the same time.
NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.

To connect your monitor to the computer:

  1. Turn Off your computer and disconnect the power cable.
  2. Connect the DisplayPort., HDMI, or Type-C cable from your monitor to the Computer.
  3. Switch on your monitor.
  4. Select the correct input sOurce at monitor OSD Menu and turn on your computer.

Connecting the HDMI cable (optional)Dell-P2721Q-Monitor-
fig-3

Connecting the DisplayPort (Display Port to Display Port) cableDell-
P2721Q-Monitor-fig-4

Connecting the USB Type-C cable (C to C)
The USB Type-C port on your monitor:

  • Can be used as USB Type-C or Display Port 1.2. alternatively.
  • Supports USB Power Delvery (PD). with profles up to 65 W.

Dell-P2721Q-Monitor-fig-5 Connecting the USB Type-C cable (C to A )Dell-P2721Q-Monitor-fig-6

List of tools / equipment

  1. Philips-head screwdriver
  2. Hex-head screwdriver

Disassembly and Assembly Procedures

NOTE:
This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors.
LE27SW DISASSEMBLY BLOCKDell-P2721Q-Monitor-fig-7

Note:

  1. The arrows point out the direction of disassembly.
    Disassemble the slot of Back cover from monitor

LE27SW ASSEMBLY BLOCKDell-P2721Q-Monitor-fig-8

Troubleshooting instructions

Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly.
If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the folowing steps:

  1. Turn Off both your computer and the monitor.

  2. Unplug the video cable from the computer.

  3. Turn On the monitor.
    The floating dialog box should appear on-screen (against a black background). if the monitor cannot sense a video signal and is working correctly. While in self-test mode. the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll throuah the screen,Dell-P2721Q-Monitor-fig-9

  4. This message also appears during normal system operation, if the video cable becomes disconnected or damaged.

  5. Turn Off your monitor and reconnect the video cable: then turn On both your computer and the monitor.
    If your monitor screen remains blank after you use the previous procedure. check your video controller and computer, because your monitor is functioning properly.

Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor. or with your computer and video card. To run the built-in diagnostics:

  1. Ensure that the screen is clean (no dust particles on the surface of the screen).
  2. Press and hold in Up or Down or Left or Right direction for 4 secs and wait for a pop up nenu.
  3. Use up or down direction to select the and press to confirm. A gray test pattern appers at the beginning of the diagnostic program.
  4. Carefully inspect the screen for abnormalities.
  5. Select Up or Down or Left or Right key to change the test patterns.
  6. Repeat steps 4 and 5 to inspect red. green, blue, black, white and text screens.
  7. When in White color test screen. check for white color uniformity and if there white color appears greenish/reddish, etc.
  8. Press Up or Down or Left or Right key to end the diagnostic program.

Common problems
The following table provides general information about common monitor problems you might encounter and the possible solutions:https://www.dell.com/support/monitors.Dell-P2721Q-Monitor-
fig-14

Product specific problems

Universal Serial Bus (USB) specific problems

Documents / Resources

| Dell P2721Q Monitor [pdf] User Manual
P2721Q Monitor, P2721Q, Monitor
---|---

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals