CAREAR Powerful Augmented Reality Solution User Manual
- June 9, 2024
- CAREAR
Table of Contents
CAREAR Powerful Augmented Reality Solution
Banking
CareAR: A powerful augmented reality (AR) solution that allows you to access knowledge and guidance instantly, and escalate to experts to digitally guide resolutions as if they are on site.
APPLICATIONS INCLUDE:
- Install, support, security and troubleshooting at data center operations
- Fully auditable IT tech trouble shooting sessions with ‘See what I see’ functionality
- ATM and site equipment repair and troubleshooting
- Upskilling junior repair technicians
THE CHALLENGE
- Experienced technicians in short supply
- Upskilling junior workforce
- Cost of training
- Travel time to disperse premises
- Preference for offsite work at IT/Data Server sites
THE SOLUTION
- CareAR Assist to help troubleshoot and resolve IT server, install issues
- CareAR Assist empower remote visit by vendor techs for critical maintenance
THE BENEFITS
- Faster resolution and higher first-time fix rates to reduce downtime
- Reduces skill gap through knowledge transfer
- Reduces travel costs with robust remote support options
- Avoids access issues to sensitive sites
Learn more about how CareAR solutions can make support easy at concept-
group.co.uk
concept-group.co.uk • 0345 241 2268
©2022 Concept Group.
All rights reserved. Xerox® , CareAR™, and CareAR® Assist are trademarks of Xerox Corporation in the United States and/or other countries. XBS0722
References
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