THERA CARE 24-312 Series 12 Inch x15 Inch Digital Heating Pad Instruction Manual

THERA CARE 24-312 Series 12 Inch x15 Inch Digital Heating Pad

INTRODUCTION

Thank you for purchasing this Digital Heating Pad. Please read this instruction manual completely before using your unit to ensure safe and effective use, as well as long
life of the product. Heating pads are intended for personal comfort, including temporary relief of minor aches and pains. This product is intended solely for non-commercial, non-industrial, personal use. Do not use this product outdoors or for any other purpose

WARNINGS & CAUTIONS

PLEASE READ THIS INSTRUCTION MANUAL COMPLETELY BEFORE OPERATING THIS DEVICE.

DANGER- – TO REDUCE THE RISK OF BURNS, ELECTRIC SHOCK AND FIRE, THIS PRODUCT MUST BE USED IN ACCORDANCE WITH THE FOLLOWING INSTRUCTIONS.

1. Read all instructions.
2. Do not use while sleeping.
3. Never leave this appliance unattended, especially if children are present.
4. Do not use on an infant.
5. Do not use on an animal.
6. This pad is not to be used on or by an invalid, sleeping or unconscious person, or a person with poor blood circulation unless carefully attended.
7. This pad is not to be used on a person with diabetes.
8. Do not use on areas of insensitive skin.
9. Burns can occur regardless of control setting, check skin under pad frequently.
10. Never use pad without outer cover in place.
11. Do not use in an oxygen-enriched environment.
12. Do not use pins or other metallic means to fasten this pad in place.
13. Do not sit on or crush pad – avoid sharp folds.
14. Position pad on top of, and not underneath, the body. Heat level may increase when heat is trapped.
15. Never use pad with liniments, ointments or salves, especially those containing heat-producing ingredients, as skin burns could result.
16. Never pull this pad by the supply cord.
17. Never unplug pad from electrical outlet with a wet hand.
18. If using an extension cord with this pad, the marked electrical rating of the cord set/extension cord should be as great as electrical rating of the pad. Use this pad only on a 120-volt ac electrical outlet. Unplug when not in use.
19. Do not use the cord as a handle.
20. Carefully examine the pad before each use. Discard the pad if it shows any sign of deterioration.
21. Do not bend or pinch the cord and do not use this pad if it has a damaged power cord or plug, if it malfunctions, has been dropped, or is damaged. This pad has no user-serviceable parts. If for any reason this pad does not function satisfactorily, see warranty for service information.
22. Do not tamper with this pad in any way.
23. Loop cord loosely when storing, tight wrapping may damage cord and internal parts.
24. This product is intended solely for non-commercial, non-industrial, personal use only. Do not use this product outdoors or for any other purpose.
25. Save these instructions.

POWER / POLARIZED PLUG

This heating pad has a polarized plug (one blade is wider than the other) as a safety feature. This plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician.

NEVER ATTEMPT TO OVERRIDE THIS SAFETY FEATURE.

FCC INFORMATION

IMPORTANT INFORMATION REQUIRED BY THE FCC This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference; and
2. This device must accept any interference received, including interference that may cause undesirable operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

HOW TO USE YOUR HEATING PAD

Dry heat therapy —such as traditional electric heating pads or saunas—offers a fast solution for therapeutic heat and is easy to use and apply.

Moist heat therapy —such as moist heat packs, hot baths, or steamed towels— can help aid in the heat’s penetration into the muscles.

Doctors, physical therapists and sports trainers often recommend both methods as a means for soothing muscles aches and pains. Consult with your physician if you have questions regarding what type of therapy is best for your ailment.

ALWAYS USE THE INCLUDED CLOTH COVER WHILE OPERATING THIS HEATING PAD. FAILURE TO DO SO MAY RESULT IN SERIOUS INJURY INCLUDING BURNS. Read the WARNINGS AND CAUTIONS section of this manual before use and always use common sense care when operating any electrical device.

1. Insert the PVC pad fully into the cloth cover; the cord and control should extend fully outside of the cover.
2. Take care that the pad is flat and not folded or bunched within the cover.
3. The fabric insert pad is for use with Moist Heat therapy; if Moist Heat is desired, follow the Moist Heat instructions on the next page.
4. Plug the product into a standard 120-volt AC electrical outlet.
5. Position the heating pad for desired treatment. The pad should always be positioned on top of—NOT UNDERNEATH—the treatment site as the temperature can increase to uncomfortable levels when the heat is trapped.
6. Use the controller to set the desired temperature level and therapy time.
7. Press ON/OFF to turn the pad on. The time will default to 0:30 minutes, and the heating level will default to the last temperature used.
8. TIMER – Press TIMER to enter the time mode; press the UP / DOWN arrow to select 30 or 60 minute option. Press TIMER again to confirm selection.
9. TEMPERATURE – PRESS THE TEMP/ARROW button up or down to scroll to the desired temperature. The temperature can be adjusted at any time during use.
10. The heating pad will automatically turn off after the timer finishes. Always unplug the device when not in use.

MOIST HEAT OPTION

1. Saturate the INSERT only with warm water. Do not use any gels, solvents or other liquid to saturate the fabric insert.
2. Lightly wring out excess water so that the fabric insert is not dripping.
3.  Place the fabric insert on the PVC pad and insert the both pieces fully into the cloth cover; the cord and control should extend fully outside of the cover.
4. Take care that the pad is flat and not folded or bunched within the cover.
5. Dry hands thoroughly and plug the product into a standard 120-volt AC electrical outlet.
6. Position the heating pad for desired treatment. The pad should always be positioned on top of—NOT UNDERNEATH—the treatment site as the temperature can increase to uncomfortable levels when the heat is trapped.
7. Press ON/OFF to turn the pad on. The time will default to 0:30 minutes, and the heating level will default to the last temperature used.
8. TIMER – Press TIMER to enter the time mode; press the UP / DOWN arrow to select 30 or 60 minute option. Press TIMER again to confirm selection.
9. TEMPERATURE – PRESS THE TEMP/ARROW button up or down to scroll to the desired temperature. The temperature can be adjusted at any time during use.
10. The heating pad will automatically turn off after the timer finishes. Always unplug the device when not in use.

CARE AND MAINTENANCE

DISCONNECT THE HEATING PAD FROM THE ELECTRICAL OUTLET AFTER USE AND BEFORE CLEANING.

Remove the pad and insert from the outer fabric cover before cleaning.

• VINYL PAD —The vinyl pad may be wiped down as needed but should not be immersed in water
• OUTER FABRIC COVER —Machine or hand wash the outer fabric cover using a mild detergent, a gentle/delicate cycle, with cool water only. To dry, hang the outer cover or lay it flat. Do not machine dry.
• MOIST HEAT FABRIC INSERT —Hand wash the insert using a mild detergent and cool water only; lay flat to dry. Do not machine dry. Store the pad, insert, and outer cover in a cool, dry location after each use. Do not reassemble the cover and pad until completely dry. When storing, avoid sharply folding the pad as over time cracks may occur in the vinyl.

TROUBLESHOOTING

If the unit fails to operate or an error code appears on the display (ie E1, E2, etc), please contact Customer Care at 866-326-1313.

ELECTRICAL SPECIFICATIONS

• VOLTAGE 120 VAC
• FREQUENCY 60 HZ
• WATTAGE 52 W
• AMPERAGE 0.43 A

FREQUENTLY ASKED QUESTIONS

• When should a heating pad be used?
  Heating pads as recommended by a health care professional can be used for heat therapy or as desired for personal comfort.

• How does heat therapy help?
  Heat therapy enlarges the blood vessels of muscles, increasing the flow of oxygen and nutrients to the muscles. This therapy helps relieve painful discomfort, decreases muscle stiffness and increases flexibility.

• Why did my heating pad stop working or cool down?
  For safety purposes, the programable timer is limited to 1-hour of operation. .

• What temperature does this product reach?
  This heating pad has a temperature range of 100°F to 160°F.

• How much time does it take to warm up to full heat strength?
  It will take approximately 10 minutes to reach the maximum heat level.

3-YEAR LIMITED WARRANTY

The warrantor guarantees that its Heating Pad will be free from manufacturing defects under normal use for a period of three-years. This warranty covers only normal use, and does not apply to use in any clinical or commercial applications. This warranty is voided if the unit is misused or abused in any manner. If the Heating Pad fails to conform to this limited warranty, return the Heating Pad postage prepaid to: Attn: Repair Department, 1175 Lakeside Drive, Gurnee, IL, 60031. When returning a product, please also include: (i) a copy of your receipt, bill of sale or other comparable proof of purchase; (ii) a written description of the problem; and (iii) your name, address and telephone number. Carefully package the product to avoid any damage that may occur while in transit; shipping insurance with returned receipt is recommended. At our option, the warrantor will repair or replace the unit found to be defective in materials or workmanship under normal consumer usage. The purchaser will be notified of any additional repairs required prior to completing the repair, and will be responsible for parts charges, if any, and repair charges
not covered by this limited warranty.

EXCEPT AS PROVIDED FOR IN THIS LIMITED WARRANTY, ALL EXPRESS AND IMPLIED WARRANTIES AND CONDITIONS ARE DISCLAIMED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL THE WARRANTOR BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR DAMAGES TO, OR LOSS OF, OTHER PROPERTY OR EQUIPMENT OR PERSONAL INJURIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.

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