NORWIN WM-MM4003 Display Shelf Instruction Manual

NORWIN WM-MM4003 Display Shelf

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DISPLAY SHELF

Before you start

• Ensure you have received all cartons and familiarize yourself with the workload. Make sure there are enough helping hands to assist you, and that you have allocated the time required to assemble your new product
• Make sure you have cleared enough space in your home for the assembly. We recommend protecting your floor with a mat or cardboard to avoid scratches during the assembly process.
• Read instructions carefully and check no parts are missing.
• Lay out all hardware on a soft surface so you can easily identify them
• Carefully identify all components in order to differentiate which pieces are left and right
• Install your new product carefully following the instructions. Don’t skip ahead!
• DO NOT over tighten screws or use a drill. It will damage the product

Parts

1. x1
2. 2 x1
3. 3 x1
4. 4 x1
5. 5 x2
6. 6 x1
7. 7 x2
8. 8 x2

Hardware

Warning

• There are inner box(es) that include components required to complete this assembly.
• Please do not completely tighten all the hardware, until each assembly step is complete.
• Before discarding the packaging, please use the checklist to ensure that you have all the parts required to assemble your product. Please kindly note you will need the original package if you want to return the product later.

Help

ASSEMBLY INSTRUCTIONS

If parts are missing or damaged, we will gladly ship your replacements parts free of charge. Please contact us

Step 1

• Ensure your floor is properly protected.
• Take out Panel (1), (3), (4), 2 pieces of (5), and (6).
• Screw Cambolt (A) to Panel (1), (3), and (4) (don’t over screw).
• Plug in Dowel (C) into the center of the holes of the each side of the Panel (3), (4), (6), and 2 pieces of (5).

Step 2

• Ensure to use a floor protection such as cardboard to prevent scratch on product and floor.
• Install Panel (3) and (4) onto Panel (6) by inserting Camlock (B) Tighten with the Allen key (E) provided or a screwdriver.
• Please ensure the correct camlock placing orientation.
• Check the illustration carefully.

Step 3

• Install 1 piece of Panel (5) onto the assembled unit by inserting Screw (D).
• Tighten with Allen Key (E).

Step 4

• Screw Cambolt (A) to assembled unit as shown.
• Install 1 piece of Panel (5) onto assembled unit by inserting Camlock (B). Tighten with the Allen key (E) provided or a screwdriver.
• Please ensure the correct camlock placing orientation.
• Check the illustration carefully.
• Place Screw Cap (F) over the Camlock (B).

Step 5

Slide in 1 piece of short Back Panel (8) onto one side of the assembled unit as shown.

Step 6

• Install Panel (1) onto the assembled unit by inserting Camlock (B).
• Tighten with the Allen key (E) provided or a screwdriver.
• Place Screw Cap (F) over the Camlock (B).

Step 7

• Ensure to use a floor protection such as cardboard to prevent scratch on product and floor.
• Slide in 1 piece of Back Panel (8) onto the other side of the assembled unit. Install Panel (2) by using Screw (D). Tighten with Allen Key (E).

Step 8

• Take out support metal Leg (L), (K), and (J) and prepare as shown on the illustration.
• Illustration 1: Insert Support Corner Brace (N) and place it inside Leg (J) tube.
• Please see the illustration for the correct direction.
• Insert Screw (O) into the hole of Corner Brace (M).
• Screw in slightly just enough to grip Leg (J) with Support Corner Brace (N) inside. Do not tighten.
• Please refer to the next page for hardware and following steps.
• Install the prepared Leg (J).
• Ensure the Corner Brace (M) hooks onto the hole of Support Metal Leg (K) and (L).
• Screw in just enough to grip the support using Allen Key (E).
• Do not fully tighten.
• Repeat for the other legs

Step 9

Install assembled leg unit from Step 8 onto main assembled unit by inserting Screw (P) and tighten it with Allen Key (E).
Tighten all the Screw (O) on the assembled leg unit

Step 10

Fasten Hinge (G) onto 2 pieces of Door (7) using Screw (H). Tighten with a screwdriver.

Step 11

• Uneven floor may result in misaligned doors.
• Install Hinge (G) onto assembled unit using screw (H).
• Tighten with a screwdriver

Step 12

• Gently adjust Back Panel sideway in either direction until the diagonal measurement of the frame are equal and perpendicular.
• Holding the assembly in place, fix the Wedge (Q) with Screw (R) as shown.
• Plug in Cable Cap (I) into the hole at the back of the two pieces of Panel (8).

Step 13

• Adjust the door alignment when necessary by adjusting the screw.
• Please see the illustration to find which screw for each door direction adjustment

Step 14

• Please always lift the product when moving it. Dragging the product will cause damage to the floor and legs.
• In the event of imbalance, adjust the leveler of each leg accordingly

Step 15

Anti-tip Kit

• To prevent injury or property damage from the unexpected tipping of furniture, we highly recommend installing the anti-tip kit included in this product.
• Periodically check the screws. In case of loosening, change the screw position.
• With extra help, move the product into position.
• Please do not drag the product across your floor.
• Reposition product and fix using hardware recommended

1. Attach bracket (AA1) securely to the back top of the furniture using screw (AA4) provided.
   Allow 8 – 10 cm from each side.

2. On the wall, measure at least 15mm below the height of bracket (AA1) that is on the product.
   Make a hole on the wall and install the wall plug (AA2).

3. Locate the other bracket (AA1) on the wall plugs (AA2).
   Place furniture into position so both brackets (AA1) are vertically in the line.

4. Lace the end of the restraints straps through the larger hole in each bracket.
   Ensure the restraints strap with grids surface facing the inner loops.
   Bring both ends together and slide the flat end through the loocking end and draw through until all slack is removed.

5. Make sure that the strap is securely laced & locked.

6. Please seek professional advice if unsure of wall constructions.

7. Properly affixing furniture to your wall will depend on the wall material: concrete, drywall, masonry, or wood will require the appropriate hardware.

8. Wall anchor and wall screw provided is suitable for concrete wall only. please source the right wall anchor and wall screw according to the wall type.

9. Please consult with your local hardware store to ensure you are using the correct hardware for your wall type.

10. This anti-tip kit is not a substitute for proper adult supervision.
    This anti-tip kit may provide protection against tipping furniture.

Tips:

1. Teach and do not allow children to climb on furniture or drawers.
2. Always keep the heavy load at the bottom of the drawer.
3. Do not put toys or objects on the top that can attract children to climb.
4. By installing anti-tip kit, you acknowledge that you are fully aware of the safety requirement and accept to adhere to it.
5. Illustrations in this guide are for reference only and may be slightly different from the actual object.

Finished!

Congratulations! We’re almost there! Please perform following checks to ensure assembly is properly done.

• Ensure all legs frame are fully tightened, please refer to Step 9.
• If the door’s gap is misaligned, please refer to Step 13.
• if the product is imbalanced, please refer to Step 14.

Move your product carefully, with 2 people lifting it to the preferred location. Clean the product with a dry cloth. You are all set!
Enjoy your fresh and updated living space thanks to the addition of your new product!

Care Instructions

Your furniture, if treated with respect and love, will last you a long time. Each piece requires light maintenance to maximize its longevity

Few quick tips before using this product:

1. Recommended weight limit for the table top is 50lbs and 15lbs for each storage compartment.
2. Avoid uneven weight distribution for long time as it may cause damage to the product shape.
3. Sliding door might not slide smoothly when table is overloaded by weight.
4. Check and tighten the camlock and screw periodically as it may loose over the time

How to take care of it?

• Avoid direct sunlight or use curtains or blinds to limit the sun exposure to the product.
• Clean the product regularly with a dry, soft cloth.
• Avoid using abrasive or liquid cleanser.
• Avoid placing hot objects onto the table top surface.
• Spillage may damage the surface. Clean immediately with a dry cloth.
• We recommend using placemats or coasters underneath glasses, cups, bowls or plates to prevent scratches to the table surface.

Follow the care instructions and look after your furniture, in return, your furniture will look after you.
We hope to see you soon

Frequently Asked Questions

1. What should I do if my product received is incomplete?
   Our products are flat packed and come in separate boxes. Once your order has dispatched and been sent with Fedex, you will receive an email with tracking information. Please note that Fedex may deliver your boxes in separate deliveries. Kindly follow the tracking information, allowing all boxes to be received before starting assembly. If you need further assistance on deliveries tracking, feel free to reach out to us.

2. What should I do if my shipment is damaged or products received are defective?
   We’re sorry to hear that! Please email us and provide a detailed description of the damage, as well as photos (or videos, where appropriate) showing the damage. We will do our best to resolve the issue as soon as possible.

3. Can replacement parts be ordered?
   Yes. Simply write to our customer service team and we will be happy to assist further.

4. Who do I contact for repair queries?
   You may write to us specifying your queries and we will be able to assist you further.

5. What warranty do you offer for your products?
   You’ll just need to submit your warranty registration upon receiving product. You can print a copy of your order from Order Details in Amazon and upload it as your proof of purchase. More details can be found in Warranty section.

6. How do I claim my warranty?
   Easy! Just email us and provide a detailed description of the fault as well as photos.

7. What should I do if I want to return the product?
   We offer 30-day return policy upon product received. To initiate a return request, pleasemessage us through Amazon or contact our customer service team with your reason of returning so we can facilitate the request and assist you further. For more details on the return policy, please refer to Return section.

Warranty & Return

1 YEAR LIMITED WARRANTY STATEMENT FOR MANUFACTURING DEFECTS

Please read this limited warranty carefully. To maintain your warranty, you will need to comply with the conditions stated here. This warranty is for manufacturing defects only and does not cover damages as a result of misuse.

1. Please be sure to register your product to receive up to date warranty and product information.
2. Your new product comes with 1-year warranty against manufacturing defects. The warranty starts on the date of purchase. No warranty will be honoured without an original sales receipt. The warranty and financial responsibility of the manufacturuer only applies to the products itself.
3. Manufacturing defects include circumstances where the product has broken under normal use and no longer provides proper support. In the event you encounter a manufacturing defect, please stop using this product immediately and contact customer service.
4. This warranty applies only when the product has been properly used by consumers whopurchased the product from authorized channels as a new product. Proper use means using the product on a level surface where all legs touch the floor with an equal distribution of weight. Proper use also means that the product was not abused by the consumer, as defined by the manufacturer. This warranty does not constitute agreement to replace other parts.
5. If the product fails due to manufacturing defects, the manufacturer will repair or replace at its discretion and reserves the right to substitute comparable materials or models and does not guarantee that the replacement part will match existing pieces.
6. In the event the product needs to be inspected by the manufacturer to determine a warranty claim, the transportation cost or removal cost is borne by the consumer.

MOPIO’S 30-DAY RETURN POLICY

We believe you will be thrilled with your purchase from us. That’s because we go out of our way to ensure that products are designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that event, we invite you to review the following terms related to returning a product.

The Return

Returns are to be made within 30 days of the date you received the product. To initiate return request, please message us or contact our customer service team with your reason of returning so we can facilitate the request and issue return authorization to you. Please note the policy is subject to the conditions below:

1. Only undamaged items in original packaging will be accepted under the Returns Policy. Any items that are not returned to us in the original packaging and/or in original condition will incur an additional handling fee (deducted from your refund). It is your responsibility to package the item sufficiently to avoid damage in transit back to us. We encourage customers to photograph the items scheduled for return and the condition of the packaging before handing over to the delivery company.
2. We will not refund a product that you have bought and received where, in our reasonable opinion, the product has: become of unacceptable quality due to fair wear and tear; misuse; using it in an abnormal way; or failure to take reasonable care.
3. We will not be able to offer standard return policy after 30-day timeframe has passed. However, our customer service team is always an email away if you require further assistance with your products.

The Refund

We will assist you to complete the return process. We will perform standard inspection upon  your return is received and will send you a message to acknowledge the return if item is presenting in original condition with original packaging.
You will be refunded the full amount less return shipping cost. Please note that while shipping charges on original deliveries are subsidized, on returns the full shipping amount paid by to the delivery partner will be deducted from your refund. All refunds will take 2 business days to process upon return acknowledgement from us, however actual fund reversal date will depend on your card company’s own processing schedule.
Kindly note, in the event of returning a defective or damaged item, we will however absorb the shipping charges and ensure your return/exchange experience is hassle free.

The Exchange

We put quality as one of our top priorities – we work with experienced manufacturers and have every piece of product going through strict quality control process. We want to make sure your product reaches you safe and sound, however we are happy to do an exchange in case you receive a defective or damaged product due to any unforeseen hiccups throughout the journey. Please message us or email us with proof of defect or damage, our customer service will evaluate the exchange request, and assist you throughout the process accordingly.

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