MORTON MHY Water Softener Instruction Manual
- September 13, 2024
- MORTON
Table of Contents
MHY Water Softener
“`html
Specifications
-
Model Code: MHY
-
Rated Softening Capacity (Grains @ Salt Dose):
Check product manual for specific values -
Rated Efficiency (Grains/Pound of Salt @ Minimum Salt
Dose): Check product manual for specific values -
Water Used During Regeneration @ Minimum Salt
Dose: Check product manual for specific values -
Total Water Used Per Regeneration @ Maximum Salt
Dose: Check product manual for specific values -
Rated Service Flow Rate: Check product manual
for specific values -
Amount of High Capacity Ion Exchange Resin:
Check product manual for specific values
Product Usage Instructions
Inspect Shipment
The parts required to assemble and install the unit are included
in a bag. Thoroughly check the water softener for possible shipping
damage and parts loss. Also inspect and note any damage to the
shipping carton.
Remove and discard (or recycle) all packing materials. To avoid
loss of small parts, keep them in the parts bag until you are ready
to use them.
Packing List
- Bypass Valve
- Drain Hose
- Clips (shipped installed on the softener’s valve)
- Hose Clamps
- Adaptor Elbow
- Water Hardness Test Strip
- Silicone Grease
- Grommet
Note: Do not return the water softener to the
store. If there are missing parts or damage, please call Toll Free
1-888-64 WATER (1-888-649-2837).
Dimensions
Refer to the provided dimensions for proper installation.
FAQ
Q: How often should I regenerate the water softener?
A: The regeneration frequency depends on your water usage and
hardness levels. It is recommended to regenerate the system based
on the manufacturer’s guidelines or when you notice a decrease in
water softening efficiency.
Q: Can I use any type of salt in the water softener?
A: It is recommended to use only salt specifically designed for
water softeners, such as pellets or crystals. Avoid using rock salt
or table salt as they may contain impurities that can affect the
system’s performance.
Q: How do I check if the water softener is working
properly?
A: You can periodically test your water for hardness levels
using a water hardness test kit. Additionally, monitor the system
for any signs of leaks or unusual noises during operation.
“`
Installation and Operation Manual
Water Softener
Model MHY
How to install, operate and maintain your Whole Home Water Softener and Filter
If you have any questions or concerns when installing, operating or
maintaining your water softener, call our toll free number:
1-888-64 WATER (1-888-649-2837)
or visit www.mortonwatersofteners.com
When you call, please be prepared to provide the model and serial number of
your product, found on the rating decal, located on the rim
below the salt lid hinges.
System tested and certified by NSF International against NSF/ANSI Standard 42
for the reduction
of chlorine taste and odor, and Standard 44 for hardness reduction, efficiency
and the reduction of barium and radium 226/228, and certified to NSF/ANSI/CAN
Standard 372.
For best results use Morton® Clean and Protect® or Morton® Clean
and Protect® Plus Rust Defense® Pellets in your water softener.
Manufactured and warranted by Water Channel Partners 1890 Woodlane Drive Woodbury, MN 55125
7387209 (Rev. G 5/15/24)
Protect your new water softener with Morton® Clean and Protect® or Morton® Clean and Protect® Plus Rust Defense® Pellets
Morton® Water Softener Salt Pellets are made with a time-release formula that
works with your softener to help prevent mineral buildup and keep your home’s
pipes and appliances working at their best. Whether you’re looking to remove
iron and fight buildup, or extend your water softener’s life, Morton® has the
right salt for you. Use one or both of our premium formula pellets in any
water softener for the best results.
Remember to fill your water softener with Morton® America’s #1 Brand of Water
Softener Salt!
2
Morton® Water Softener Installation & Operation Manual
TABLE OF CONTENTS
Page Inspect Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . 3 Dimensions . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 4 Specifications & Performance Claims . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . 4-5 Before You Start . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . 6 Water Treatment Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Installation
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 9-12 Programming the Water Softener and Filter . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13-15 Customizing Features / Options . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 16-18 Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 18-19 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . 19-20 Exploded View & Parts List . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 22-25 Warranty . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . 26
Inspect Shipment
The parts required to assemble and install the unit are included in a bag. Thoroughly check the water softener for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton.
Remove and discard (or recycle) all packing materials. To avoid loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them.
Packing List
Bypass Valve
Drain Hose
Clips (shipped installed on the softener’s valve)
Hose Clamps
Adaptor Elbow
Water Hardness Test Strip
Silicone Grease
Grommet
FIG. 1
Do not return the water softener to store.
If you have any questions, or there are missing parts or damage, please call
Toll Free 1-888-64 WATER
(1-888-649-2837).
When you call, please be prepared to provide the model and serial number of
your product, found on the rating decal, located on the rim below the salt lid
hinges.
For more installation or service information, visit
www.mortonwatersofteners.com.
Morton® Water Softener Installation & Operation Manual
3
Dimensions
20-5/8″
IN 3-3/8″
OUT
IN – OUT
TOP VIEW
17-1/4″
42-3/4″ 37″
SIDE VIEW
FRONT VIEW
FIG. 2
Specifications & Performance Claims
This model is efficiency rated. The efficiency rating is valid only at the
minimum salt dose. This system has a demand initiated regeneration (D.I.R.)
feature that complies with specific performance specifications intended to
minimize the amount of regenerant brine and water used in their operation.
This water softener and filter has a rated softener efficiency of not less
than 3,350 grains of total hardness exchange per pound of salt (based on
sodium chloride) and shall not deliver more salt than its listed rating or be
operated at a sustained maximum service flow rate greater than its listed
rating. This system has been proven to deliver soft water for at least ten
continuous minutes at the rated service flow rate. The rated salt efficiency
is measured by laboratory tests described in NSF/ANSI Standard 44. These tests
represent the maximum possible efficiency that the system can achieve.
Operational efficiency is the actual efficiency after the system has been
installed. It is typically less than the rated efficiency, due to individual
application factors including water hardness, water usage, and other
contaminants that reduce a softener’s capacity.
While testing was performed under standard laboratory conditions, actual
performance of the system may vary based on local water conditions. This
system has been tested according to NSF/ANSI Standard 42 for the reduction of
chlorine taste and odor. The concentration of the indicated substance in water
entering the system was reduced to a concentration less than or equal to the
permissible limit for water leaving the system, as specified in NSF/ANSI
Standard 42.
continued on next page
4
Morton® Water Softener Installation & Operation Manual
Specifications & Performance Claims
SPECIFICATIONS
Model Code
Rated Softening Capacity (Grains @ Salt Dose)
Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose)
Water Used During Regeneration @ Minimum Salt Dose
Total Water Used Per Regeneration @ Maximum Salt Dose
Rated Service Flow Rate
Amount of High Capacity Ion Exchange Resin
Pressure Drop at Rated Service Flow
Water Supply Max. Hardness
Water Supply Max. Clear Water Iron
Water Pressure Limits (min. / max.)
Water and Ambient Temperature Limits (min. / max.)
Minimum Water Supply Flow Rate
Maximum Drain Flow Rate
Rated Capacity at Chlorine Concentration** of:
0.50 ppm 0.75 ppm 1.0 ppm 1.5 ppm 2.0 ppm
Model MHY
oHy
12,300 @ 2.8 lbs. 23,800 @ 9.2 lbs. 27,200 @ 15.0 lbs.
4,365 @ 2.8 lbs. 5 gallons / 1,000 grains
50.3 gallons 6.5 gpm
0.94 cu. ft. 9.6 psig 95 gpg 3 ppm*
20 – 100 psi 40 – 100 °F
3 gpm 2 gpm
2,280,000 gal.§ 1,520,000 gal.§ 1,140,000 gal.§
760,000 gal.§ 570,000 gal.§
*Capacity to reduce clear water iron is substantiated by laboratory test data. State of Wisconsin
requires additional treatment if water supply contains clear water iron
exceeding 5 ppm.
**Typical residential chlorine concentration is 0.5 to 1.0 ppm.
§ From independent laboratory test data.
This system conforms to NSF/ANSI Standards 42 & 44 for the specific
performance claims as verified and substantiated by test data.
Variable Salt Dose: The salt dose is selected by the electronic controls at
regeneration time based on the amount needed.
Contaminant
Barium Radium 226/228
Substance Chlorine
PERFORMANCE CLAIMS
Influent Challenge Level
Maxiumum Allowable Product Water Level
10 ±10% mg/L
2.0 mg/L
25 pCi/L
5 pCi/L
Influent Challenge Level Reduction Requirement
2.0 ±10% mg/L
50%
In the state of California: You must turn the Salt Efficiency Feature setting to ON. This may initiate more frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher. To turn on the Salt Efficiency Feature, follow the instructions in the “Salt Efficiency” section of this manual.
Morton® Water Softener Installation & Operation Manual
5
Before You Start
= The water softener requires a minimum water flow of 3 gallons per minute at
the inlet. Maximum allowable inlet water pressure is 125 psi. If daytime
pressure is over 80 psi, nighttime pressure may exceed the maximum. Use a
pressure reducing valve if necessary (Adding a pressure reducing valve may
reduce the flow). If your home is equipped with a back flow preventer, an
expansion tank must be installed in accordance with local codes and laws.
= The water softener works on 24V DC electrical power, supplied by a direct
plug-in power supply (included). Be sure to use the included power supply and
plug it into a nominal 120V, 60 Hz household outlet that is in a dry location
only, grounded and properly protected by an overcurrent device such as a
circuit breaker or fuse.
= Do not use this system to treat water that is microbiologically unsafe or of
unknown quality without adequate disinfection upstream or downstream of the
system.
European Directive 2002/96/EC requires all electrical and electronic equipment
to be disposed of according to Waste Electrical and Electronic Equipment
(WEEE) requirements. This directive or similar laws are in place nationally
and can vary from region to region. Please refer to your state and local laws
for proper disposal of this equipment.
Water Treatment Information
Iron
Iron in water can cause stains on clothing and plumbing fixtures. It can
negatively affect the taste of food, drinking water, and other beverages. Iron
in water is measured in parts per million (ppm). The total ppm of iron, and
type or types, is determined by chemical analysis. Four different types of
iron in water are:
= Ferrous (clear water) iron = Ferric (red water) iron = Bacterial and
organically bound iron = Colloidal and inorganically bound iron (ferrous or
ferric)
Ferrous (clear water) iron is soluble and dissolves in water. This water
softener will reduce moderate amounts of this type of iron (see
specifications).** Ferrous (clear water) iron is usually detected by taking a
sample of water in a clear bottle or glass. Immediately after taking, the
sample is clear. As the water sample stands, it gradually clouds and turns
slightly yellow or brown as air oxidizes the iron. This usually occurs in 15
to 30 minutes.
When using the softener to reduce Ferrous (clear water) iron, add 5 grains to
the hardness setting for every 1 ppm of Ferrous (clear water) iron. See “Set
Water Hardness Number” section.
Ferric (red water), and bacterial and organically bound irons are insoluble.
This water softener will not remove ferric or bacterial iron. This iron is
visible
immediately when drawn from a faucet because it has oxidized before reaching
the home. It appears as small cloudy yellow, orange, or reddish suspended
particles. After the water stands for a period of time, the particles settle
to the bottom of the container. Generally these irons are removed from water
by filtration. Chlorination is also recommended for bacterial iron.
Colloidal and inorganically bound iron is of ferric or ferrous form that will
not filter or exchange out of water. This water softener will not remove
colloidal iron. In some instances, treatment may improve colloidal iron water.
Colloidal iron water usually has a yellow appearance when drawn. After
standing for several hours, the color persists and the iron does not settle,
but remains suspended in the water.
Sediment
Sediment is fine, foreign material particles suspended in water. This material
is most often clay or silt. Extreme amounts of sediment may give the water a
cloudy appearance, and may require a sediment filter be installed upstream of
the water softener.
- Water may contain one or more of the four types of iron and any combination of these. Total iron is the sum of the contents.
** Capacity to reduce clear water iron is substantiated by laboratory test data.
6
Morton® Water Softener Installation & Operation Manual
Installation Requirements
Location Requirements
Consider all of the following when selecting an installation location for the
water softener.
= Do not locate the water softener where freezing temperatures occur. Do not
attempt to treat water over 100ºF. Freezing temperatures or hot water damage
voids the warranty.
= To condition all water in the home, install the water softener close to the
water supply inlet, and upstream of all other plumbing connections, except
outside water pipes. Outside faucets should remain on hard water to avoid
wasting conditioned water and salt.
= A nearby drain is needed to carry away regeneration discharge (drain) water.
Use a floor drain, laundry tub, sump, standpipe, or other options (check your
local codes). See “Air Gap Requirements” and “Valve Drain Requirements”
sections.
= The water softener works on 24V DC electrical power, supplied by a direct
plug-in power supply (included). Provide nearby a 120V, 60Hz electrical outlet
in accordance with NEC and local codes.
= Always install the water softener between the water inlet and water heater.
Any other installed water conditioning equipment should be installed between
the water inlet and water softener (See Figure 4 below).
= Avoid installing in direct sunlight. Excessive sun heat may cause distortion
or other damage to nonmetallic parts.
= Install on a flat, stable surface that evenly supports the weight of the
water softener.
Plumbing Codes
All plumbing must be completed in accordance with national, state and local
plumbing codes.
In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code
248-CMR shall be adhered to. A licensed plumber shall be used for this
installation.
Air Gap Requirements
A drain is needed for the water discharged from the valve during the softener’s regeneration cycle (See Figure 3). A floor drain, close to the water softener, is preferred. Alaundry tub, standpipe, etc. are other drain options. Secure valve drain hose in place. Leave an air gap of 1-1/2″ between the end of the hose and the drain. This gap is needed to prevent backflow of sewer water into the water softener. Do not put the end of the drain hose into the drain.
1-1/2″ air gap
Drain Hose
Drain Hose
Drain Hose
1-1/2″ air gap
1-1/2″ air gap
Floor Drain
Standpipe
Laundry Tub FIG. 3
The Proper Order To Install Water Treatment Equipment
Cold Water to House
Untreated Water to Outside Faucets
City Water Supply
Hot Water to House
Optional Sediment
Filter
Pressure Tank
OR
Water Heater
Water Softener
Well Water Supply
Well Pump
Morton® Water Softener Installation & Operation Manual
FIG. 4
7
Installation Requirements
Valve Drain Requirements
Using the flexible drain hose (included), measure and cut to the length
needed. Flexible drain hose is not allowed in all localities (check your
plumbing codes). If local codes do not allow use of a flexible drain hose, a
rigid valve drain run must be used. Purchase a compression fitting (1/4 NPT x
1/2 in. minimum tube) and 1/2″ tubing from your local hardware store. Plumb a
rigid drain as needed (See Figure 6).
NOTE: Avoid drain hose runs longer than 30 feet. Avoid elevating the hose more
than 8 feet above the floor. Make the valve drain line as short and direct as
possible.
1/4″ NPT Thread Barbs for 3/8″
I.D. Tubing
Hose Clamp
Drain Hose
FIG. 5
Clip
1/4 NPT
Threads
Compression Fitting. 1/4 NPT x 1/2″ O.D. Tube (not included)
Barbs
1/2″ Outside Dia. Copper Tube (not included)
Inlet / Outlet Plumbing Options
Always install either a single bypass valve (provided), as shown in Figure 7,
or, if desired, parts for a 3 valve bypass system (not included) can be
purchased and assembled, as shown in Figure 8. Bypass valves allow you to turn
off water to the softener for maintenance if needed, but still have water in
house pipes.
Use:
= Copper pipe = Threaded pipe = PEX (Crosslinked Polyethylene) pipe = CPVC
plastic pipe = Other pipe approved for use with potable water
IMPORTANT: Do not solder with plumbing attached to the single bypass valve.
Soldering heat will damage the plastic valve.
Cut barbs from drain fitting (pull clip to remove
fitting from valve)
FIG. 6
Single Bypass Valve
Pull out for “Service” (Soft water)
Push in for “Bypass”
3 Valve Bypass
FIG. 7
Outlet Valve
Bypass Valve
Inlet Valve
From Water Softener
To Water Softener
FIG. 8
8
Morton® Water Softener Installation & Operation Manual
Installation Instructions
Typical Installation
To Outside Faucets
Hard Water
Water Softener Valve
To Controller
Main Water Pipe
Conditioned Water
Clips
Outlet
Plug-in Power Supply
Valve Drain Elbow
Valve Drain Hose*
Overflow Drain Elbow
Salt Storage Tank Overflow Hose*
Inlet
Lubricated O-rings
Pipes
1″ NPT Sweat Adaptors (not included)
Single Bypass Valve
*Do not connect the water softener valve drain hose to the salt storage tank overflow hose.
Floor Drain
Secure Valve Drain Hose in place over Floor Drain
1-1/2″ air gap
NOTE: See “Air Gap Requirements” section.
FIG. 9
Step 1. Turn Off Water Supply
1. Close the main water supply valve, located near the well pump or water
meter.
2. Shut off the electric or fuel supply to the water heater.
3. Open all faucets to drain all water from house pipes. NOTE: Be sure not to
drain water from the water
heater, as damage to the water heater elements could result.
Step 2. Assembly
1. Morton® water softener models are factory assembled. During installation,
unsnap and remove the top cover, together with the salt lid, to expose the
softener valve assembly. Set them aside to prevent damage. Check the brinewell
to be sure it is secured and vertical (See Figure 11).
2. Install the brine tank overflow grommet and elbow into the 13/16″ diameter
hole in the back of the salt storage tank wall.
Step 3. Move the Unit into Place
1. Move the water softener into the desired location. Set it on a solid,
level surface.
IMPORTANT: Do not place shims directly under the salt storage tank to level
the softener. The weight of the tank, when full of water and salt, may cause
the tank to fracture at the shim.
2. Visually check and remove any debris from the water softener valve inlet
and outlet ports. Carefully remove the two large plastic clips (you will use
them).
3. Make sure the turbine assembly spins freely in the “out” port of the valve
(See Figure 10).
continued on next page
Morton® Water Softener Installation & Operation Manual
9
Installation Instructions
continued from previous page
4. If not already done, put a light coating of silicone grease on the single
bypass valve o-rings.
5. Push the single bypass valve into the softener valve as far as it will go.
Snap the two large holding clips into place, from the top down as shown in
Figures 12 & 13.
IMPORTANT: Be sure the clips snap firmly into place so the single bypass valve
will not pull out.
Step 4. Complete Inlet and Outlet Plumbing
Measure, cut, and loosely assemble pipe and fittings from the main water pipe
to the inlet and outlet ports of the water softener valve. Be sure to keep
fittings fully together, and pipes squared and straight.
Be sure hard water supply pipe goes to the water softener valve inlet side.
NOTE: Inlet and outlet are marked on the water softener valve. Trace the water
flow direction to be sure hard water is to inlet.
IMPORTANT: Be sure to fit, align and support all plumbing to prevent putting
stress on the water softener valve inlet and outlet. Undue stress from
misaligned or unsupported plumbing may cause damage to the valve.
Complete the inlet and outlet plumbing for the type of pipes you will be
using.
Salt Lid Brinewell
Cover
Brinewell
Brine Valve
Top Cover
Clip Channel
Nozzle & Venturi Assembly
Brine Tank Overflow Grommet
Brine Tank Overflow
Elbow
13/16″ Hole Brine Tubing Salt Storage Tank
FIG. 11
Turbine
Turbine Support Assembly
Valve Outlet
FIG. 10
Single Bypass Valve
FIG. 12
Correct Assembly
Clip
Outside diameter of water softener valve inlet & outlet
Outside diameter of clip channel on single bypass valve
FIG. 13
NOTE: Be sure all 3 tabs of the clip go through the matching holes on the water softener valve inlet or outlet, and fully into the channel on the single bypass valve. Make sure that the tabs are fully seated.
10
Morton® Water Softener Installation & Operation Manual
Installation Instructions
Step 5. Cold Water Pipe Grounding
CAUTION: The house cold water pipe (metal only) is often used as a ground for
the house electrical system, The 3-valve bypass type of installation, shown in
Figure 8, will maintain ground continuity. If you use a plastic bypass valve
at the unit, continuity is broken. To restore the ground, do the following:
1. Install a #4 copper wire across the removed section of main water pipe,
securely clamping it at both ends (See Figure 14) – parts not included.
NOTE: Check local plumbing and electrical codes for proper installation of the
ground wire. The installation must conform to them. In Massachusetts, plumbing
codes of Massachusetts shall be conformed to. Consult with your licensed
plumber.
Ground Wire
Clamp (2)
FIG. 14
Step 6. Install Valve Drain Hose
NOTE: See valve drain options on pages 7 & 8.
1. Measure, cut to needed length and connect the 3/8″ drain line (provided)
to the water softener valve drain fitting. Use a hose clamp to hold the hose
in place.
IMPORTANT: If codes require a rigid drain line see “Valve Drain requirements”
section.
2. Run the drain hose (or a rigid line) to the floor drain. Secure drain
hose. This will prevent “whipping” during regenerations. Be sure to provide a
1-1/2″ minimum air gap to prevent possible sewer water backup. See “Air Gap
Requirements” section.
NOTE: In addition to a floor drain, you can use a laundry tub or standpipe as
a good drain point for this hose.. Avoid long drain hose runs, or elevating
the hose more than 8′ above the floor.
Step 7. Install Salt Storage Tank Overflow Hose
1. Measure, cut to needed length and connect the 3/8″ drain line (provided)
to the salt storage tank overflow elbow and secure in place with a hose clamp.
2 Run the hose to the floor drain, or other suitable drain point no higher
than the drain fitting on the salt storage tank (This is a gravity drain). If
the tank overfills with water, the excess water flows to the drain point. Cut
the drain line to the desired length and route it neatly out of the way.
IMPORTANT: For proper operation of the water softener, do not connect the
water softener valve drain hose from Step 6 to the salt storage tank overflow
hose.
Step 8. Pressure Testing for Leaks
To prevent air pressure in the water softener and plumbing system, do the
following steps exactly in order:
1. Fully open two or more softened cold water faucets nearby the water
softener, located downstream from the water softener.
2. Place the single bypass valve or 3 valve bypass in “bypass” position. See
Figures 7 & 8.
3. Fully open the main water supply valve. Run water until there is a steady
flow from the opened faucets, with no air bubbles.
4. Place bypass valve(s) in “service” or soft water position exactly as
follows:
= Single bypass valve: Slowly move the valve stem toward “service,” pausing
several times to allow the water softener to fill with water.
= 3 valve bypass: Fully close the bypass valve and open the outlet valve.
Slowly open the inlet valve, pausing several times to allow the water softener
to fill with water.
5. After about three minutes, open a hot water faucet until there is a steady
flow and there are no air bubbles, then close this faucet.
6. Close all cold water faucets and check for leaks at the plumbing
connections that you made.
7. Check for leaks around clips at softener’s inlet and outlet. If a leak
occurs at a clip, depressurize the plumbing (turn off the water supply and
open faucets) before removing clip. When removing clips at the softener’s
inlet or outlet, push the single
continued on next page
Morton® Water Softener Installation & Operation Manual
11
Installation Instructions
continued from previous page
bypass valve body toward the softener (See Figure 15). Improper removal may
damage clips. Do not reinstall damaged clips.
Step 11. Program the Controller
1. Install the softener’s top cover and salt lid. 2. Complete the programming
steps on Pages 13-15.
If removing clips…
…depressurize the plumbing, then push Bypass Valve body toward softener
FIG. 15
Step 9. Add Water and Salt to the Salt Storage Tank
1. Using a container, add about three gallons of clean water into the salt
storage tank.
2. Add Morton® Clean and ProtectTM or Clean and ProtectTM Plus Rust DefenseTM
Pellets to the storage tank.
NOTE: See Page 18 for additional information on salt.
Step 10. Plug in the Power Supply
During installation, the water softener wiring may be moved or jostled from
place. Check to be sure all leadwire connectors are secure on the back of the
electronic board and be sure all wiring is away from the valve gear and motor
area, which rotates during regenerations. 1. Plug the water softener’s power
supply into an elec-
trical outlet that is not controlled by a switch and is approved by local
codes.
Step 12. Sanitizing the System
Care is taken at the factory to keep your unit clean and sanitary. Materials
used to make the unit will not infect or contaminate your water supply, and
will not cause bacteria to form or grow. However, during shipping, storage,
installation and operation, bacteria could get into the unit. For this reason,
sanitizing as follows is suggested when installing.
1. Open salt lid, remove the brinewell cover and pour about 3 oz. (6
tablespoons) of household bleach into the softener brinewell. Replace the
brinewell cover.
2 Make sure the bypass valve(s) is in the “service” (open) position.
3 Start a recharge: Press the RECHARGE button and hold for 3 seconds, until
“RECHARGE NOW” begins to flash in the display. This recharge draws the
sanitizing bleach into and through the water softener. Any air remaining in
the unit is purged to the drain.
4 After the recharge has completed, fully open a cold water faucet, downstream
from the softener, and allow 50 gallons of water to pass through the system.
This should take at least 20 minutes. Close the faucet.
Recommended by the Water Quality Association. On some water supplies, the unit may need periodic disinfecting.
Step 13. Restart the Water Heater
Turn on the electricity or fuel supply to the water heater and relight the
pilot, if applicable.
NOTE: The water heater is filled with hard water and, as hot water is used, it
refills with conditioned water. In a few days, the hot water will be fully
conditioned. To have fully conditioned hot water immediately, wait until the
initial recharge (Step 12) is over. Then, drain the water heater (following
instructions for water heater) until water runs cold.
Questions? Call Toll Free 1-888-64 WATER
(1-888-649-2837) or visit
www.mortonwatersofteners.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
12
Morton® Water Softener Installation & Operation Manual
Programming the Water Softener and Filter
Display
Low Salt LED Indicator
UP button
RECHARGE button
SELECT button
Low Salt Light / Clean Reminder
When the water softener is connected to electrical power, the light on the
control panel will operate as follows:
= Light flashing, with the time of day shown in the display – The salt monitor
system indicates a low salt level and needs to be set. See “Set Salt Level” on
Page 14.
= Light flashing, with “CLEAn” flashing in the display (See Fig. 17) – Four
months have elapsed on the system’s timer since start up or the last reset.
FIG. 17
This is a reminder to use Morton® MWSC Water Softener Cleaner three times a
year. To reset the timer, press any button on the control panel and “CLEAn”
will disappear. The light will stop flashing, unless the system is also low on
salt (see above).
DOWN button
FIG. 16
Program the Softener
When the power supply is plugged into the electrical outlet, the model code
and a software version number (example: J3.9), are briefly shown in the
display. Then the words “PRESENT TIME” appear and “12:00 PM” begins to flash.
NOTE: If “- – – -” shows in the display, press the p UP or q DOWN button until
the model code
(“oHy”) shows in the display. Then, press the SELECT button to set, and change
to the flashing “SET TIME” display.
Step 1. Set Time of Day
If the words “SET TIME” do not show in the display, press the SELECT button
until they do.
1. Press the p UP or q DOWN buttons to set the
present time. Up moves the display ahead; down sets the time back. Be sure AM
or PM is correct.
FIG. 18
NOTE: Press buttons and quickly release to slowly advance the display. Hold
the buttons down for fast advance. continued on next page
Morton® Water Softener Installation & Operation Manual
13
Programming the Water Softener and Filter
Step 2. Set Water Hardness Number
1. Press the SELECT button once again to display a flashing “25” and the word
“HARDNESS”.
FIG. 19
2. Press the p UP or q DOWN buttons to set your
water’s hardness number.
NOTE: If your water supply contains iron, compensate for it by adding to the water hardness number. For example, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you would use 30 for your hardness number.
20 gpg hardness
2 ppm iron x 5 = 10 +10
(times)
30 HARDNESS NUMBER
Step 3. Set Recharge (Regeneration) Time
Your demand water softener will automatically regenerate when it needs to,
based on water usage. The time of day that the automatic recharge cycle begins
may be changed as follows:
1. Press the SELECT button once again to display a flashing “2:00AM” and the
words “SET RECHARGE TIME”. This is a good time for the recharge to start in
most households, because water is not in use.
FIG. 20
2. If you want to change the recharge start time,
press the p UP or q DOWN buttons until the
desired time shows. Be sure AM or PM is correct.
Step 4. Set Salt Level
The water softener has a low salt indicator light to remind you to refill the
storage tank with salt.
NOTE: You must set salt level each time salt is added to the water softener.
To set this monitor system:
1. Lift the salt lid and level the salt in the storage tank.
2. The salt level scale, on the brinewell inside the tank, has numbers from 0
to 8 (See Fig. 21). Observe the highest number the leveled salt is at, or
closest to.
SALT LEVEL
Brinewell
Salt Level
Numbers
FIG. 21
3. Press the SELECT button to display the words “SET SALT LEVEL”.
4. Press the p UP or q DOWN buttons until the num-
ber on the screen corresponds to the salt level. At level 2 or below, the “Low
Salt” indicator light will flash. If you wish to turn this feature off, press
the
q DOWN button past 0, and the word “OFF” flash-
es in the display.
5. Press the SELECT button once more to complete the initial programming. The
current time of day will show in the display.
continued on next page
14
Morton® Water Softener Installation & Operation Manual
Programming the Water Softener and Filter
Step 5. Set Salt Efficiency
When this feature is ON, the water softener will operate at salt efficiencies
of 4000 grains of hardness per pound of salt or higher (May recharge more
often using smaller salt dosage but more regeneration water). The softener is
shipped with this feature set OFF.
1. Press and hold the SELECT button until one of the screens in Figure 22 is
displayed. Once in this display, press the SELECT button once and one of the
two displays in Figure 23 is shown.
California Efficiency Requirement
Your Morton® Water Softener has a “High Efficiency” feature with an ON or OFF
setting. This softener setting is shipped in the OFF position, which utilizes
the maximum rated capacity while most often achieving maximum salt
efficiencies. When installing this unit in the State of California, you MUST
turn this setting to the ON position, which may initiate more frequent
recharges. However it will operate at 4000 grains per pound of salt or higher.
If you wish to turn the Salt Efficiency feature ON ( icon will show in the
display), follow the instructions on this page.
FIG. 22
2. Press the p UP or q DOWN buttons to set ON or
OFF. When set to ON, the efficiency icon will be displayed on the right hand
side of the normal run display.
Efficiency Icon
FIG. 23
3. Press the SELECT button three times, to return to the normal run display
(See Figure 24). Displayed when efficiency is set to “ON”
FIG. 24
Questions? Call Toll Free 1-888-64 WATER
(1-888-649-2837) or visit
www.mortonwatersofteners.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
Morton® Water Softener Installation & Operation Manual
15
Customizing Features / Options
Recharge Now
At times of greater than normal water use, such as when you have guests, you
could run out of treated water before the next scheduled recharge. If this
happens, you may want to initiate an immediate regeneration, as follows:
1. Press and hold the RECHARGE button until the words “RECHARGE NOW” flash in
the display.
RECHARGE NOW initiated
FIG. 25
The system enters the fill cycle of regeneration right away. “RECHARGE NOW”
will flash during the regeneration. When completed (in about 2 hours), full
water treatment capacity is restored.
NOTE: Avoid using hot water while the system is regenerating, because the
water heater will refill with bypass hard water.
Clean Feature
This feature is beneficial on water supplies containing iron and/or high
amounts of sediments (sand, silt, dirt, etc.). When set to ON, a backwash and
fast rinse cycle will occur first, preceding the normal regeneration sequence.
This provides extra cleaning of the resin bed before it is regenerated with
the salt brine. To conserve water, if your water supply does not contain iron
or sediments, be sure this feature is set to OFF. The default is OFF. To
change between OFF and ON: 1. Press and hold the SELECT button until the
screen
in Figure 27 is displayed.
FIG. 27
2. Press the SELECT button once again, so that “SET CLEAN OFF” or “SET CLEAN
ON” flashes in the display (See Figure 28).
Recharge Tonight
If you do not want to start an immediate recharge, but would like to schedule
an extra recharge at the next preset recharge time, do the following: 1. Press
and release (do not hold) the RECHARGE
button.
FIG. 26
RECHARGE TONIGHT initiated
The words “RECHARGE TONIGHT” flash in the display, and the water softener and
filter will recharge at the next preset recharge time (If you decide to cancel
the regeneration before it begins, press and release the RECHARGE button once
more, and “RECHARGE TONIGHT” will disappear from the display). The words
“RECHARGE NOW” will flash during the regeneration. When completed, full water
conditioning capacity is restored.
FIG. 28
3. Use the p UP or q DOWN buttons to change
between OFF and ON. 4. When the desired Clean Feature setting appears in
the display, press the SELECT button five times to return to the normal run
(time of day) screen.
Clean Feature Minutes
If you have set the Clean Feature ON, the length of the extra backwash cycle
automatically is set to 6 minutes. However, you can adjust this time from 1 to
15 minutes in length. To change this cycle time: 1. Press and hold the SELECT
button until the screen
in Figure 27 is displayed. 2. Press the SELECT button twice to display the
“Set
Clean Time” screen (See Figure 29).
FIG. 29
16
Morton® Water Softener Installation & Operation Manual
Customizing Features / Options
3. Use the p UP or q DOWN buttons to set the length
of the clean time in minutes. 4. When the desired clean time appears in the
dis-
play, press the SELECT button four times to return to the normal run (time of
day) screen.
12 or 24 Hour Clock
All time displays are shown in standard clock time (1 to 12 AM; and 1 to 12
PM) at the “12 hr” default setting. To change this setting: 1. Press and hold
the SELECT button until the screen
in Figure 27 is displayed. 2. Press the SELECT button three times, so that “12
hr” or “24 hr” flashes in the display (See Figure 30).
Adjustable Fast Rinse
To change the length of the Fast Rinse: 1. Press and hold the SELECT button
until the screen
in Figure 27 is displayed. 2. Press the SELECT button five times, so that “SET
TIME Fr” appears in the display (See Figure 32).
FIG. 32 3. Press the p UP or q DOWN buttons to set the
length of Fast Rinse in minutes.* 4. When the desired Fast Rinse time appears
in the
display, press the SELECT button once to return to the normal run (time of
day) screen.
FIG. 30
3. Use the p UP or q DOWN buttons to change
between “12 hr” and “24 hr”. 4. When the desired setting appears in the
display,
press the SELECT button three times to return to the normal run (time of day)
screen.
Adjustable Backwash
If your incoming water supply has higher sediments or clear water iron, a
longer Backwash and/or Fast Rinse time may help in keeping the unit cleaner.
To change the length of the Backwash: 1. Press and hold the SELECT button
until the screen
in Figure 27 is displayed. 2. Press the SELECT button four times, so that “SET
TIME bA” appears in the display (See Figure 31).
Cleansing Feature
The cleansing feature keeps larger particles of sediment from entering the
home’s plumbing system. As water passes through the softener, the larger
sediment particles are collected in the integrated basket and then rinsed to
the drain before each regeneration. The cleansing feature provides added
protection for water using appliances by reducing the chance of larger
particles entering the various products valves and screens. The “Clean
Feature” may be turned ON to provide an extra backwash that will help keep the
cleansing screen clean. The default is OFF.
IMPORTANT: The cleansing feature is not intended to replace pretreatment
filtration. For problem water applications, additional sediment filtration is
recommended.
Cleansing Screen
Resin Tank
FIG. 31
3. Press the p UP or q DOWN buttons to set the
length of Backwash in minutes.* 4. When the desired Backwash time appears in
the
display, press the SELECT button twice to return to the normal run (time of
day) screen.
- Setting backwash and/or fast rinse times too low may result in salty tasting water after regeneration.
Morton® Water Softener Installation & Operation Manual
Top Distributor
FIG. 33
17
Customizing Features / Options
Power Outage Memory
If electrical power to the softener is interrupted, the time display is blank,
but the electronic controller keeps correct time for several hours. When power
is restored, you must reset the present time only if the display is flashing.
All other settings are maintained and never require resetting unless a change
is desired. If the time is flashing after a long power outage, the softener
continues to work as it should to provide you with soft water. However,
regenerations may occur at the wrong time of day until you reset the clock to
the correct time of day.
NOTE: If the water softener was regenerating when power was lost, it will now
finish the cycle.
Push Tool into Salt Bridge to
Break
1″ – 2″
Pencil Mark
Broom Handle
Salt
Salt Bridge
Water Level
FIG. 34
Routine Maintenance
Refilling with Salt
Lift the salt lid and check the salt storage level frequently. If the water
softener uses all the Morton® Clean and ProtectTM or Clean and ProtectTM Plus
Rust DefenseTM Pellets before you refill it, you will experience hard water.
Until you have established a refilling routine, check the salt every two or
three weeks. Always add if less than 1/4 full. Be sure the brinewell cover is
on.
NOTE: In humid areas, it is best to keep the salt storage level lower, and to
refill more often to avoid salt “bridging”.
Recommended Salt: We recommend using Morton® Clean and ProtectTM or Clean and
ProtectTM Plus Rust DefenseTM Pellets in the familiar yellow bag. For soft
water, nothing works harder. Guaranteed®.
Salt Not Recommended: Rock salt, high in impurities, block, granulated, table,
ice melting, ice cream making salts, etc., are not recommended.
Salt with Iron Removing Additives: Some salts have an additive to help a water
conditioner handle iron in a water supply. For this we recommend Morton® Rust
Remover Super Pellets® in the green bag.
Breaking a Salt Bridge
Sometimes, a hard crust or salt “bridge” forms in the brine tank. It is
usually caused by high humidity or the wrong kind of salt. When the salt
“bridges,” an empty space forms between the water and the salt. Then, salt
will not dissolve in the water to make brine. Without brine, the resin bed is
not recharged and hard water will result.
If the storage tank is full of salt, it is difficult to tell if you have a
salt bridge. A bridge may be underneath loose salt. Take a broom handle, or
like tool, and hold it next to the water softener. Measure the distance from
the floor to the rim of the water softener. Then, carefully push the broom
handle straight down into the salt. If a hard object is felt before the pencil
mark is even with the top, it is most likely a salt bridge. Carefully push
into the bridge in several places to break it. Do not use any sharp or pointed
objects as you may puncture the brine tank. Do not try to break the salt
bridge by pounding on the outside of the salt tank. You may damage the tank.
18
Morton® Water Softener Installation & Operation Manual
Routine Maintenance
Cleaning the Nozzle & Venturi
A clean nozzle & venturi (See Figure 35) is a necessity for the water softener
to work properly. This small component creates the suction to move brine from
the brine tank, into the resin tank. If it should become plugged with sand,
silt, dirt, etc., the water softener will not work, and hard water will
result.
Cap O-ring Seal Screen Support
Screen Nozzle & Venturi Disc
Gasket *Flow Plug (HVDC)
Housing
*Flow Plug Cone Screen
*Install with lettered side up, concave side down.
IMPORTANT: Be sure small hole in the gasket is centered directly over the
small hole in the nozzle & venturi housing. Be sure the numbers are facing up.
FIG. 35
To get access to the nozzle & venturi, remove the water softener’s top cover.
Put the bypass valve(s) into the bypass position. Be sure the water softener
is in soft water (service) cycle (no water pressure at nozzle & venturi).
Then, holding the nozzle & venturi housing with one hand, unscrew the cap. Do
not lose the o-ring seal. Lift out the screen support and screen. Then, remove
the nozzle & venturi disc, gasket and flow plug(s). Wash the parts in warm,
soapy water and rinse in fresh water. Be sure to clean both the top and bottom
of the nozzle & venturi disc. If needed, use a small brush to remove iron or
dirt. Do not scratch, misshape, etc., surfaces of the nozzle & venturi.
Carefully replace all parts in the correct order. Lubricate the o-ring seal
with silicone grease and locate in place. Install and tighten the cap by hand,
while supporting the housing. Overtightening may break the cap or housing. Put
the bypass valve(s) into service (soft water) position.
Recharge the softener to reduce water level in the tank. This will also assure
that the softener is completely recharged and ready to provide softened water
again. Check the water level in the tank by looking down the brinewell. If the
water level does not drop after a recharge, the problem has not been resolved.
Call 1-888-64 WATER or visit www.mortonwatersofteners.com.
Protect the Water Softener from
Freezing
If the softener is installed where it could freeze (summer cabin, lake home,
etc.), you must drain all water from it to stop possible freeze damage. To
drain the softener:
1. Close the shut-off valve on the house main water pipe, near the water
meter or pressure tank.
2. Open a faucet in the soft water pipes to vent pressure in the softener.
3. Move the stem in the single bypass valve to bypass. Close the inlet and
outlet valve in a 3 valve bypass system, and open the bypass valve. If you
want water in the house pipes again, reopen the shut-off valve on the main
water pipe.
4. Unplug the power supply at the wall outlet. Remove the softener’s top
cover, together with the salt lid. Take off both drain hoses if they will
interfere with moving the softener into position over the drain.
5. Push the bypass valve body toward the softener (as shown in Figure 15) and
carefully remove the large holding clips at the softener inlet and outlet.
Separate the softener from the plastic installation adaptors, or from the
bypass valve.
6. Lay a piece of 2 inch thick board near the floor drain (See Figure 36).
7. Move the softener close to the drain. Slowly and gently, tip it over until
the rim rests on the wood block with the inlet and outlet over the drain. Do
not allow the softener’s weight to rest on the inlet and outlet fittings or
they may break.
8. Tip the bottom of the softener up a few inches and hold until all water
has drained. Leave the softener laying like this until you are ready to use
it. Plug the inlet and outlet with clean rags to keep dirt, bugs, etc. out.
Floor Drain
Wood Block
FIG. 36
Morton® Water Softener Installation & Operation Manual
19
Troubleshooting
Automatic Electronic Diagnostics
This water softener has a self-diagnostic function for the electrical system
(except input power and/or water meter). The water softener monitors
electronic components and circuits for correct operation. If a malfunction
occurs, an error code appears in the display.
letter appears, the switch is closed. If the dash shows, the switch is open.
FIG. 37
While an error code appears in the display, all buttons are inoperable except
the SELECT button. SELECT remains operational so the service person can
perform the Manual Advance Diagnostics, see below, to further isolate the
problem. Procedure for removing error code from display:
1. Unplug power supply from electrical outlet. 2. Correct problem. 3. Plug
power supply back in. 4. Wait 8 minutes. The error code will return if
the problem was not corrected.
Manual Advance Diagnostics
Use the following procedures to advance the water softener through the
regeneration cycles to check operation. Remove the top cover to expose the
valve and observe cam and switch operation during valve rotation. 1. Press and
hold SELECT for 3 seconds until “000”
shows in the display, then release. 2. The 3 digits indicate water meter
operation as fol-
lows: 000 (steady) = Soft water not in use, and no flow through the meter.
Open a nearby soft water faucet. 000 to 199 (continual) = Repeats for each
gallon of water passing through the meter.
3. The letter “P” and a dash (or dashes) indicate POSITION switch operation
(See Figure 38). If the
Water Switch Meter
FIG. 38
4. Use the RECHARGE button to manually advance the valve into each cycle and
check correct switch operation.
NOTE: Be sure water is in contact with the salt, and not separated by a salt
bridge (See “Breaking A Salt Bridge” section).
5. While in this diagnostic screen, the following information is available
and may be beneficial for various reasons. This information is retained by the
computer from the first time electrical power is applied to the electronic
controller.
a. Press the p UP button to display the number of
days this electronic control has had electrical power applied.
b. Press the q DOWN button to display the number
of regenerations initiated by this electronic control since the code number
was entered.
6. Press and hold the SELECT button until the model code (“oHy”) shows in the
display. This code identifies the softener model. If an incorrect model code
is displayed, the softener will operate on incorrect configuration data.
FIG. 39
7. To change the code number, press the p UP or q DOWN button until the
correct code shows.
8. To return to the present time display, press the SELECT button.
20
Morton® Water Softener Installation & Operation Manual
Troubleshooting
Resetting to Factory Defaults
To reset the electronic controller to its factory default for all settings
(time, hardness, etc.): 1. Press the SELECT button and hold it until the dis-
play changes twice to show “CODE” and the flashing model code.
2. Press the p UP button (a few times, if necessary)
to display a flashing “SoS”.
FIG. 40
3. Press the SELECT button, and the electronic controller will restart.
4. Set the present time, hardness, etc., as described on pages 13-15.
Manual Advance Regeneration Check
This check verifies proper operation of the valve motor, brine tank fill,
brine draw, regeneration flow rates, and other controller functions. Always
make the initial checks, and the manual initiated diagnostics. NOTE: The
electronic control display must show a
steady time (not flashing). If an error code shows, first press the SELECT
button to enter the diagnostic display. 1. Press the RECHARGE button and hold
in for 3 seconds. RECHARGE begins to flash as the softener’s valve advances
from the service to fill position. Remove the brinewell cover and, using a
flashlight, observe fill water entering the tank. If water does not enter the
tank, look for an obstructed nozzle, venturi, fill flow plug, brine tubing, or
brine valve riser pipe.
2. After observing fill, press the RECHARGE button to move the softener’s
valve into the brine position. A slow flow of water to the drain will begin.
Verify brine draw from the brine tank by shining a flashlight into the
brinewell and observing a noticeable drop in the liquid level. This may take
15 to 20 minutes.
NOTE: Be sure water is in contact with the salt, and not separated by a salt
bridge (See “Breaking A Salt Bridge” section).
If the water softener does not draw brine, check for (most likely to least
likely):
= Dirty or plugged nozzle and venturi, see “Cleaning the Nozzle and Venturi”
section.
= Nozzle and venturi not seated on the gasket, or gasket deformed.
= Valve seals leaking.
= Restriction in valve drain, causing a back-pressure (bends, kinks, elevated
too high, etc.). See “Install Valve Drain Hose” section.
= Obstruction in brine valve or brine tubing.
NOTE: If water system pressure is low, an elevated drain hose may cause back
pressure, stopping brine draw.
3. Press the RECHARGE button to move the softener’s valve into the backwash
position. Look for a fast flow of water from the drain hose. Check that the
drain can adequately handle the flow and volume.
An obstructed flow indicates a plugged top distributor, backwash flow plug, or
drain hose.
4. Press the RECHARGE button to move the softener’s valve into the fast rinse
position. Again look for a fast drain flow. Allow the softener to rinse for a
few minutes to flush out any brine that may remain in the resin tank from the
brining cycle test.
5. To return the softener’s valve to the service position, press the RECHARGE
button.
Need help troubleshooting? Call Toll Free 1-888-64 WATER
(1-888-649-2837) or visit
www.mortonwatersofteners.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
Morton® Water Softener Installation & Operation Manual
21
Water Softener and Filter Exploded View
14
15
13
17
Valve Assembly See Pages 24 & 25 70
for parts
16 71
12
1
72
18
4
2
19
20
3
5 7
8
21
23
7
8
6
5
6
22
24
9
25
11
26
10
27
22
Morton® Water Softener Installation & Operation Manual
Water Softener and Filter Parts List
Key No.
Part No.
7112963
1
á
2
á
3
á
4 7265025
5 7077870
6 7105047
7331177
7
á
8
á
9 7334696
0502272 10
7336834
11 7383750
12 7388310
13 7369552
14 7369609
15 7369560
¢ 7369667
Description
Distributor O-Ring Kit (includes Key Nos. 1-3) O-Ring, 2-7/8″ x 3-1/4″ O-Ring,
13/16″ x 1-1/16″ O-Ring, 2-3/4″ x 3″ Filter Screen Top Distributor Repl.
Bottom Distributor Tank Neck Clamp Kit (includes Key Nos. 7 & 8) Clamp Section
(2 req.) Retainer Clip (2 req.) Repl. Resin Tank, 10″ x 35″ Resin, 1 cu. ft.
Activated Carbon, 1 cu. ft.
Brine Tank« Rim«
Top Cover (order decal below) Faceplate Decal Salt Lid (order decal below)
Instruction Decal
Key No.
Part No.
16 7331834
17 7351054 18 7155115 19 7214375
7369780
20
á
21
á
22
á
23 7381180
7331258
24
á
25
á
26
á
27 7139999
¢ 7387209
Description
Repl. Electronic Control Board (PWA) Power Supply, 24V DC Cover, Brinewell
Brinewell Brinewell Mounting Hardware Kit (includes Key Nos. 20-22) Wing Nut,
1/4-20 Spacer, 3/4″ long Screw, 1/4-20 x 1-1/2″ Brine Valve Assembly Overflow
Hose Adaptor Kit (includes Key Nos. 24-26) Grommet Adaptor Elbow Hose Clamp
Drain Hose Owner’s Manual
« If replacing either a brine tank or a rim, you must replace
them both if the date code of your model is below 20309. The 5-digit date code
is the middle part of the serial number on the rating decal (Example:
MHY0018-20309-1001).
¢ Not illustrated.
To order repair parts call toll free
1-888-649-2837.
Manufactured and warranted by Water Channel Partners 1890 Woodlane Drive
Woodbury, MN 55125
Questions? Call Toll Free 1-888-64 WATER
(1-888-649-2837) or visit
www.mortonwatersofteners.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
Morton® Water Softener Installation & Operation Manual
23
Valve Exploded View
50 51
81 80 79
78 76
52 53 54
55 56 57
60 59 58
61
66
70
67
62
63
64
71
68
65
69
77
Wear Strip
Seal
Cross-section
75
View
72 73
74
24
Morton® Water Softener Installation & Operation Manual
Valve Parts List
Key No.
Part No.
7397864
50
á
51
á
52
á
53
á
54 7030713
7331185
55
á
56
á
57
á
58
á
59
á
7129716
60
á
61
á
62
á
63
á
64
á
65
á
66 7082087
67 7199232
Description
Motor, Cam & Gear Kit, 3/4″ (includes Key Nos. 50-53) Screw, #6-19 x 1-3/8″ (2
pcs.) Motor Motor Mount Cam & Gear Switch Drain Hose Adaptor Kit (includes Key
Nos. 55-59) Clip, Drain Drain Hose Adaptor Hose Clamp O-Ring, 5/8″ x 13/16″
Flow Plug, 2.0 gpm Seal Kit (includes Key Nos. 60-65) O-Ring, 7/16″ x 5/8″
O-Ring, 3/4″ x 15/16″ O-Ring, 3-3/8″ x 3-5/8″ Rotor Seal O-Ring, 3/8″ x 9/16″
Seal, Nozzle & Venturi Wave Washer Rotor & Disc
Key No.
Part No.
7342665
68
á
69
á
70 7337563
71 7370286
72 7337571
7113040
73
á
74
á
75 7082053
7398705
76
á
77
á
78
á
79 7309803
80 7337466
81 7342657
Description
Drain Plug Kit, 3/4″ (includes Key Nos. 64, 68 & 69) Plug, Drain Seal Spring
Clip, 3/4″, pack of 4 Bypass Valve Assembly, 3/4″, including 2 O-Rings (See
Key No. 72) O-Ring, 15/16″ x 1-3/16″, pack of 4 Turbine & Support Assembly,
including 2 O-Rings (See Key No. 72) & 1 ea. of Key Nos. 73 & 74 Turbine
Support & Shaft Turbine Valve Body Nozzle & Venturi Kit (includes Key Nos.
76-78) Retainer, Nozzle & Venturi O-Ring, 1/4″ x 3/8″ (2 pcs.) Nozzle &
Venturi Assembly Wire Harness, Sensor Valve Cover Screw, #10-14 x 2″, pack of
5
To order repair parts call toll free
1-888-649-2837.
Manufactured and warranted by Water Channel Partners 1890 Woodlane Drive
Woodbury, MN 55125
Questions? Call Toll Free 1-888-64 WATER
(1-888-649-2837) or visit
www.mortonwatersofteners.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.
Morton® Water Softener Installation & Operation Manual
25
EXTEND YOUR WARRANTY:
Use Morton® MWSC Water Softener Cleanser
The factory warranty for your whole home water softener and filter is shown
below. The one year warranty period on all parts other than the salt storage
tank and fiberglass resin/mineral tank, can be extended to five (5) years from
the date the product is delivered, if you use Morton® MWSC Water Softener
Cleanser on your system. Use one bottle of Morton® MWSC Water Softener
Cleanser, as directed, every four months from the date the water softener is
delivered. Retain proof of purchase of Morton® MWSC Water Softener Cleanser to
validate any warranty claim after the first year. Purchase of no more than
three (3) bottles of Morton® MWSC Water Softener Cleanser in a 12 month period
may be applied toward compliance with this warranty. Use of any water softener
additive other than Morton® MWSC will not provide extended warranty coverage.
WHOLE HOME WATER SOFTENER AND FILTER LIMITED WARRANTY
Warrantor guarantees to the original purchaser when the product is purchased
from an authorized dealer, and when installed and maintained in accordance
with the instructions, that:
For a period of ten (10) years from the date the product is delivered, the
salt storage tank and fiberglass resin/mineral tank will not rust, corrode,
leak, burst, or in any other manner, fail to perform in accordance with their
written specifications.
For a period of one (1) year from the date the product is delivered, all other
parts will be free from defects in materials and workmanship and will perform
in accordance with their written specifications.
If, during such respective period, a part proves to be defective, Warrantor
will ship a replacement part, directly to your home, without charge. Labor
necessary to maintain this product is not covered by the product warranty.
If you have questions regarding a Morton water softener or MWSC, need
assistance with installation or troubleshooting, wish to order a part or
report a warranty issue, we are just a phone call away. Simply dial
1-88864WATER (1-888-649-2837) for
assistance, or visit www.mortonwatersofteners.com.
This water softener is manufactured by Water Channel Partners, 1890 Woodlane
Drive, Woodbury, MN 55125.
General Provisions
The warranty does not apply to any defect, malfunction or failure arising
from, relating to or caused by: (i) operation at water pressures which exceed
125 psi or at water temperatures which exceed 120°F; (ii) repairs made by
others than, or without the consent of, Warrantor or if the product has been
subject to abuse, misuse, neglect, tampering, accident or damage by
circumstances beyond Warrantor’s control; (iii) products damaged or abused in
shipment without fault of Warrantor; (iv) non-residential installations; (v)
defects or failures due to misapplication, abuse, improper installation or
abnormal conditions of temperature, humidity, abrasives, dirt or corrosive
matter; (vi) unusual force of nature such as, but not limited to, flood,
hurricane, tornado or earthquake; and (vii) products which have been in any
way tampered with, modified or altered.
The foregoing warranties do not cover and Warrantor shall not be responsible
for reimbursement for labor, transportation, removal, installation, or other
expenses which may be incurred by Purchaser in connection with replacement or
repair or returning the product to Warrantor.
THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPECIFICALLY
DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE
EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF
WARRANTOR UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART
WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND WARRANTOR
IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO DEALER, AGENT,
REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE
WARRANTIES EXPRESSLY DESCRIBED ABOVE.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to
you. This warranty gives you specific legal rights, and you may have other
rights which vary from state to state. This warranty applies to consumer-owned
installations only.
26
Morton® Water Softener Installation & Operation Manual