Training Desk Viewing And Downloading Your Certificates User Guide
- August 30, 2024
- Training Desk
Table of Contents
Viewing And Downloading Your Certificates
Product Information
Specifications
- Product Name: Training Desk
- Function: Viewing and downloading certificates
- Latest Update: 02/03/2023
Product Usage Instructions
-
Log into Training Desk.
-
Select the CERTIFICATES option in the header of the
screen. -
To download a certificate, click the download link. If no link
is available, the certificate is not accessible in Training
Desk. -
If the Name of the course is also a link, it indicates that
course details are available. Click the link to access them.
FAQ (Frequently Asked Questions)
Q: What should I do if I cannot find a specific certificate for
download?
A: If there is no download link available for a certificate, it
means that particular certificate is not accessible in Training
Desk. You may need to contact support for further assistance.
Q: How often are course details updated on the platform?
A: Course details are regularly updated on the platform. You can
click on the course name link to access the latest information
available.
Viewing And Downloading Your Certificates
The Student profile in Training Desk contains a full record of any
certificates issued to a student by Allens Training (old systems and Training
Desk). These are stored in the student certificates table. Certificates issued
through Training Desk can be downloaded directly from this table by the
Student. Users are also able to add manual records of certificates to the
student’s profile. These are a convenient way of recording pre-requisite
information and ensuring student’s have access to a complete record of their
certificate history. Certificates available through Training Desk include both
traditional certificates and those issued by completing online training. Steps
for Viewing and Downloading Certificates
1. Log into Training Desk 2. Select the CERTIFICATES option in the header of
the screen 3. To download the certificate click the download link (if not
available there is no copy of that certificate available in Training Desk) 4.
If the Name of the course is also a link, this means there are course details
available to access by clicking that link.
This article was last updated on 02/03/2023
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