DELL SupportAssist for Business PCs User Guide
- July 11, 2024
- Dell
Table of Contents
DELL SupportAssist for Business PCs
Product Specifications
- Product Name: SupportAssist for Business PCs
- Version: A03
- Release Date: June 2024
Product Usage Instructions
Onboarding as a Partner:
- Register and sign in to TechDirect
- Create or join a role
- Associate your account with your company profile in TechDirect
- Activate the Connect and Manage service
- (Optional) Add technicians in TechDirect
Onboarding Your Clients:
- Manage PC Fleet by connecting and managing PCs
- Create a new client account and wait for approval from your client
- Deploy Deployment Package Manager from TechDirect > Connect and manage > Manage PC fleet
- Activate pre-installed SupportAssist version in the image or deploy SupportAssist for other users
- Create or modify deployments as needed
- Add contact details and configure preferences for required sites and groups (recommended)
After successful SupportAssist deployment, you can start managing your PC fleet from TechDirect anytime, anywhere.
FAQ
- Q: How can I access SupportAssist for Business PCs home page?
- A: You can access the home page by visiting the SupportAssist for Business PCs home page link provided in the manual.
- Q: Where can I find additional manuals and documents related to SupportAssist for Business PCs?
- A: Additional manuals and documents can be found on theSupportAssist for Business PCs home page.
Onboard As a Partner
Onboard Your Clients
Deploy and Configure
Other references:
- SupportAssist for Business PCs home page
- Manuals and documents
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>