SONY SOF04 Xperia 10 III 5G Samrt Phone User Guide
- June 6, 2024
- Sony
Table of Contents
- When using the product
- Safety Precautions (Observe Strictly)
- Charging equipment
- Material list
- Handling precautions
- Notes on waterproof and dustproof properties
- Notes on using Bluetooth®/wireless LAN (Wi-Fi®) functions
- 2.4 GHz frequency band precautions
- 5 GHz frequency band precautions
- security codes/PIN code
- Notes on data communication charge
- Setting app permission
- Mobile Phone Etiquette
- Updating Software
- After-sales service
- Specific Absorption Rate (SAR) of mobile phones
- Foreign Exchange and Foreign Trade Act
- Intellectual property rights
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Be sure to read this manual before use
XPERIA 10111
SOGO4
Cautions on using the product
- In this manual, “Xperia 10 III’ is usually referred to as “the product’ or “main unit”.
- In this manual, “Quick Start Guide”, “Cautions on using the product” (this manual) and IMEI3)13 N III (Full instruction manual)” (Japanese) are collectively referred to as “Instruction Manual’.
- Descriptions in this manual are based on AndroidTM 11.
- In this manual, ‘microSDTM memory card (commercially available)”, ‘microSDHCTM memory card (commercially available)” and ‘microSDXCTM memory card (commercially available)” are abbreviated as “microSD memory card”.
- Company names and product names referred to in this manual are trademarks or registered trademarks of respective companies The TM and 0 marks may be omitted in this manual.
When using the product
Before you start using the product, make sure to read the “Safety Precautions”
to ensure correct use.
Before you assume that the product is malfunctioning, refer to (Check here
first)’ in ‘ (Full Instruction Manual)’ (Japanese).
- Communication is not possible even inside of the service area in places where the signal does not reach (e.g. tunnels and basements). Also, communication is sometimes not possible in poor signal reception areas. Communication is sometimes interrupted if you move into a poor signal reception area during communication.
- Since the product uses radio waves, the possibility of communication intercepts by third parties cannot be eliminated. (Though 5G/LTE/WiMAX 2+/ GSM/UMTS system has highly secure confidential communication features.)
- For connecting to the emergency call acceptance organization, VoLTE (LTE network) is used. 3G (Line exchange network) connection is not available.
- Since the product is a radio station under the Radio Law, you may be asked to temporarily submit the product for inspection in accordance with the Radio Law.
- The IMEI information of your mobile phone is automatically sent to your carrier for maintenance and monitoring of the operational status of your mobile phone.
- Before you start using the product overseas, check the relevant laws and regulations of the country/region you visit.
- The Company is not liable for any damages arising from earthquakes, lightning, storms, floods, or other natural disasters, as well as fires, actions by third parties, other accidents, intentional, mistaken, or incorrect use by the customer, or use under other unusual conditions outside the responsibility of the Company.
- The Company is not liable for any incidental damages (change/ disappearance of described content, loss of business income, disruption of business, etc.) arising from the use of the product or the inability to use the product.
- The Company is not liable for any damages arising from failure to observe the described content of the ‘Instruction Manual’.
- The Company is not liable for any damages arising, for example, from malfunction caused by combination with connected devices or software not related to the Company.
- Captured image data or downloaded data may sometimes be altered or lost due to faults, repair, or another handling of the product. The Company is not liable for any damage or lost income resulting from the recovery of these data.
- It is recommended you keep a copy of important data on your PC’s hard disk etc. Whatever the cause of the defect or malfunction may be, the Company assumes no responsibility for alteration or loss of saved data.
- Data saved in the product, such as images/videos, might be altered or lost by an accident, fault, repair, or mishandling. Be sure to keep a copy of important content. Note that the Company assumes no responsibility for any damages or lost profits resulting from altered or lost contents.
- Note that contents data (both charged or free content) saved to the product cannot be returned to the customer when the product is replaced for the repair of a fault, for example.
- Although an afterimage may occur when the same screen has been displayed for a long time, it is not a malfunction. You are recommended to set the sleep time to a short one to avoid the occurrence of afterimage and save battery consumption.
- Although the display used for the product is made using high-precision technology, some pixels (dots) might be lit or out at all times. This is not a malfunction.
- You are recommended to store copies of individual data such as photos you took, videos, and music on your PC by sending each file as a mail attachment, etc. Note, however, that you may not be able to make copies of any copyrighted data even by the above-mentioned means.
- Do not discard the product together with the regular trash. Please cooperate in the collection of the product (including optional accessories) when it is no longer needed to protect the environment and effectively use resources.
- ‘The Company’ as appears in the manual refers to your carrier and the manufacturer (Sony Corporation).
■ Notice
- Reproduction of the content of the ‘Instruction Manual’ in part or in whole is prohibited.
- The content of the ‘Instruction Manual’ is subject to change without notice.
- Some functions may be unavailable due to a change of specification of the OS or change/termination of services.
- Every effort has been made in the preparation of the ‘Instruction Manual”. Should you notice any unclear points, omissions, etc., feel free to contact us.
Safety Precautions (Observe Strictly)
- Before using this product, thoroughly read these safety precautions for proper use.
- These “Safety Precautions” describe instructions that should be observed to prevent damage to property or injury to the customer or others using the product.
- The following symbols indicate the different levels of injury or damage that may result if the guidelines are not observed and the product is used improperly.
Danger| This symbol indicates that “death or serious injury I may directly and immediately result from improper use.
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Warning| This symbol indicates that ‘death or serious injuries may result from improper use.
Caution| This symbol indicates that ‘minor injury’2 and/or property damage’3 may result from improper use.
*1 Serious injury: This refers to loss of sight, injury, burns (high- and low temperature), electric shock, broken bones, injuries with residual aftereffects from poisoning, etc., and injuries requiring hospital admission for treatment or long-term hospital attendance as an outpatient.
‘2 Minor injuries: This refers to injuries, burns (high- and low-temperature),
electric shock, etc. that do not require hospital admission for treatment or
long-term hospital attendance as an outpatient.
‘3 Property damage: This refers to extended damage to buildings, furniture,
livestock, pets, etc.
Explanation of graphic symbols
**| Indicates an action that is n ot allowed| | This indicates that
handling with wet hands is not allowed
---|---|---|---
**| This indicates that disassembly is not allowed.| Do| Indicates
compulsory actions in accordance with instructions.
| Indicates that use in a place where the product I_. likely to get wet or
allowing the product to get wet is not allowed.| | This indicates that the
power plug must be disconnected from an outlet.
■ Precautions common to the main unit, Internal battery, charging equipment, SIM card, peripheral devices
Danger | Bo sure to read the following hazards before use. |
---|
Do not use, store or leave the equipment In a location where It Is subject
to high temperature or accumulation of heat (e.g. by the fire, near a heater,
under a kotatsu or bedding. in direct sunlight, in a car in the hot sun).
Doing so might cause fire, burns, injury, electric shock, etc.| **
---|---
Do not put the equipment in cooking appliances such as microwave ovens, IH
cooking heaters, or high-pressure containers such as pressure cookers. Do not
place the equipment near such cooking appliances.
Doing so might cause fire, burns, injury, electric shock, etc.| **
---|---
Do not splash sand, soil, or mud, or do not directly place the
equipment on It. Also, do not touch the equipment with hands with sand,
etc. adhered.
Doak.; so might cause fire, burns, injury, electric shock, etc.
For waterproofness/dustproofness. refer to ‘Notes on waterproof and dustproof
properties’ (►P.27).|
---|---
Do not charge the equipment when it is wet with liquids such as water
(drinking water, sweat, seawater, urine of pet animals, etc.). Also, do not
charge the equipment In a place where water comes in contact such as a
bathroom. Doing so might cause a fire. burns. injury. electric shock. etc. For
waterproofness. refer to ‘Notes on waterproof and dustproof properties’ (
►P27).|
---|---
Do not subject the product to strong pressure or break the product. Especially
when bringing the product putting in a pocket of clothes, do not let the
product hit against surroundings or be put between the objects. Doing so may
cause fire, burns, injury. etc. due to damage to the internal battery. The
following are examples that you should be careful of
• Sitting or squatting with the product put in a pocket of trousers or skirt
• Putting the product in a pocket of outerwear and catching them in a door or
a door of the car
• Stepping on the product on a soft object such as a sofa, bed, or bedding. or
on a floor
• Putting the product into a seat of train or bus|
Do not disassemble or modify the equipment. Doing so might cause fire, burns,
injury, electric shock. etc.|
Do not try to remove the internal battery from the product. Doing so might
cause tire, burns, injury, etc|
The back cover cannot be removed. Do not try to remove it from the product
Doing so might cause a fire. burns ‘nit try etc|
Do not let the equipment get wet with liquids such as water (drinking water,
sweat, seawater, urine of pet animals, etc.). Doing so might cause a fire.
burns. injury. electric shock. etc. For waterproofness. refer to ‘Notes on
waterproof and dustproof properties’ (► P27).|
Do not allow squids such as water (drinking water, sweat, seawater. urine of
pet animals, etc.) to get inside the charging terminal. the USB Type -C™
connection terminal. or the headset connection terminal Doing so might cause
fire, burns, injury, electric shock, etc. For waterproofness, refer to Notes
on waterproof and dustproof properties” (► P27).|
Use only optional parts specified by the Company for the product. Doing
devices other than tinticitincl might cause? Trio [norm injury electric back,
etc|
Warning Be sure to read the following warning. before use.
Do not subject the equipment to strung force. Impacts. or vibration such as
letting it tall. stepping on it or throwing M. Dean() fin might triune firm t
r injury electric them. k etc|
---|---
Do not allow conductive materials (such as metal objects and pencil lead) to
come into contact with the charging terminal, the USB Type-C connection
terminal, or the headset connection terminal, or allow dust to get inside of
it.
Doing so might cause fire, burns, injury, electric shock, etc.|
Do not cover or wrap the equipment with a cloth or bedding in use or while
charging.
Doing so might cause fire, burns, etc.| **
If Charlene does not fill after a specified time. stop charging. Failure to do
so might cause fire, burns, injury, etc due to overcharge, etc.|
Always turn on the product before you enter a place where flammable gas may be
present. or a place where dust is generated. Stop charging the product if you
are charging it. ignition of flammable gas might cause an explosion, fire,
etc.|
Follow the instructions of a gas station or other such location before using
the product there. Do not charge the product at a gas station. etc. lake care
not to drop the product at a gas station. etc.; in particular. do not use the
product while filling. Ignition of flammable gas might cause an explosion,
fire. etc.|
---|---
If you notice anything unusual about the equipment such as an unusual odor,
abnormal noise, smoke generation, overheating, discoloration or deformation
during operation, charging, or storage, perform the following measures
carefully.
• Remove the power plug from an outlet
• Turn off the power of the product Failure to do so might cause fire, burns,
injury, electric shock, etc.|
Danger| He is sure to read the following cautions before use.
---|---
Do not use damaged products or peripheral devices. Doing so might cause a
fire. burns. injury. etc.| **
Do not place the product on an unstable or Inclined platform. Be careful
especially when the vibrator is set. The product might fall and cause injury
etc|
Do not use or keep in a place that is very humid, dusty, or subject to high
temperature. Doing so might cause lire, burns, electric shock. etc. For
waterproof nessklust proofness. refer to ‘Notes on waterproof and dustproof
properties'” ( ■P.27).|
If children use the product, parents or guardians should give them proper
instructions and do not allow them to use the product in the wrong way. Use ut
the product in the wrong ‘way might Louse Ingestion. injury. electric shock,
etc.|
Keep the equipment out of the reach of babies and infants. In particular, be
careful where small parts are stored, such as the microSD memory card/SIM card
tray. Failure to do so might cause accidental ingestion injury electric shock.
etc.|
Be careful about the temperature when using the product continuously or while
charging because It might become warm. Also, be careful not to keep touching
it unintentionally in a pocket of clothes, when you fall asleep, etc. The
product or the specified charging equipment (sold separately) might become
warm when using an app, a call, data communication, watching the video, etc.
continuously or while charging. If you are directly in contact with the warmed
part continuously, it might cause redness of the skin. itch, rash, low-
temperature burn. etc. depending on your physical condition.|
■ Main unit
Danger | Be sure to read the following hazards before use. |
---|
Do not throw the product into fire or apply heat. Doing so might cause tires,
burns. injury, etc.|
---|---
Do not put excessive force such as sticking with a sharp object (nail etc.),
hitting with a hard object (hammer, etc.), or stepping on it. Doing so might
cause fire, burns. injury. etc.|
If the internal substance of the product contacts your eyes or mouth,
immediately rinse the eyes or mouth with clean water and then see a doctor
right away. The effects of the internal substance of the product might cause
blindness. medical problem, etc.|
Warning| Be sure to read the following warnings before use.
---|---
Do not turn on the light with the lighting luminescence part close to the
other’s eyes. Keep enough distance away especially from babies. Doing so might
cause blurred vision etc. Also, an accident such as an injury might occur if
he or she is dazzled or frightened.|
---|---
Do not turn on or flash the light toward a driver of a car etc. Doing so might
disturb driving and cause an accident etc.|
Do not look at a repeatedly-blinking screen for a long time. Doing so might
cause cramps. loss of consciousness. etc.|
Do not allow liquids such as water (drinking water. sweat, seawater, urine of
pet animals, etc.). metal parts or flammable objects to enter to the microSD
memory card/SIM card slot of the product. Do not set a microSD memory card or
SIM card in the wrong insertion, or insert it in the wrong orientation. Doing
so might cause fire, burns, injury, electric shock, etc.|
Do not expose the camera lens to direct sunlight for a long time. Doing so mil
eft COWS(‘ fire burns. injury, an, etc clue to light-collectors; mechanism of
the lens| **
Power off the product or put it in Airplane mode before boarding an airplane.
The use of mobile phones onboard is restricted. Follow the instructions of
each airline. The radio waves from the product might adversely affect onboard
electronic equipment. Prohibited acts related to mobile phone usage on an
airplane might be punished by law|
Follow the instructions of each medical facility for the use of mobile phones
on their premises. Power off the product in a place where the use is
prohibited. The radio waves from the product might affect electronic equipment
and electronic medical equipment.|
Always keep the product away from your ear when you call handsfree while
sounding the ringtone loudly, or during standby. Also, when you play games,
playback videos, music, etc. connecting the earphone/microphone, etc. to the
product, adjust the volume adequately. A loud sound is emitted from the
product when callirly with hands-free set Even in standby mode, a ringtone or
an alarm sound my sound suddenly. Listening to loud sounds for long hours
continuously may cause a disability of the ears such as deafness. Moreover,
the too loud a sound makes you barely hear the surrounding sounds and may
cause an accident.|
If you have a weak heart, set the vibrator or ringtone volume carefully.
Sudden, vibration or ringtone sounding when for incoming call astonishes you
and it may affect your heart|
If you are wearing any electronic medical equipment, check with the relevant
medical electronic equipment manufacturer or vendor whether the operation
might be affected by radio waves. The radio waves from the product might
affect electronic medical equipment.|
Power on the product near electronic devices or equipment operating on high
precision control or weak signals. The radio waves from the product might
interfere with the operation of electronic devices or equipment.
• The following are some electronic devices or equipment that you should be
careful of I-tearing aids, implantable cardiac pacemaker, implantable
cardioverter. ter defibrillator. Other electronic medical equipment, and other
automatically controlled devices or equipment. If you use an implantable
cardiac pacemaker. implantable cardioverter defibrillator. Or other electronic
medical equipment, check with the medical electronic equipment manufacturer or
vendor whether the operation can be affected by radio waves_|
---|---
Be careful about broken parts or exposed internal parts of the product when
the display, back cover, or camera lens Is broken. Touching damaged or exposed
parts might cause burns, injury. electric shock, etc.|
If the internal battery leaks or gives off a strange smell, immediately stop
using it and remove it from the vicinity of open flames. The leaking liquid
might ignite, catch the tire, explode, etc.|
Be careful not to allow a pet etc. to bite the product. Doing so might cause
fire, burns, injury, etc. because of ignition burst, heat, or leaking of the
internal battery.|
Caution| Be sure to read the following caution before use.
---|---
When using the motion sensor, check the safety around you, hold the product
firmly, and do not shake it unnecessarily. Failure to do so might cause an
accident such as an injury.| **
---|---
If the display is damaged and when the internal substance etc. leaks out, do
not allow it to contact your skin such as face and hands, clothes, etc. Doing
so might cause injury etc. on your eyes or skin. If the internal substance
gets into your eyes, mouth, etc., or contacts your skin or clothes,
immediately rinse with clean water. In the case of getting into your eyes,
mouth, etc., immediately consult a doctor after rinsing.|
Do not discard the product together with other garbage. Doing so might cause
fire, burns, injury, etc. Also, it might cause environmental destruction. When
the product is no longer used, dispose of it according to a recycling program
of your local municipality.|
If the substance leaks out from the internal battery, do not allow the fluid
to contact your skin of the face, hands, clothes, etc. Doing so might cause
injury etc. on your eyes or skin. If the internal substance gets into your
eyes, mouth, etc., or contacts your skin or clothes, immediately rinse with
clean water. In the case of getting into your eyes, mouth, etc., immediately
consult a doctor after rinsing.| ****
For using the product in a car, check with the automobile manufacturer or
dealer for the effects of radio waves before using. Depending on the vehicle
model, the radio waves from the product may affect the vehicle’s electronic
equipment to malfunction. In that case, stop using the product immediately.|
If any skin abnormality develops due to the use of the product, immediately
stop using the product, and consult a doctor. Depending on your physical
constitution or health, itchiness, a rash, eczema, etc. might develop. See
“Material list’ (►P.18) for materials used in each part of the product.|
Magnetic components are used in the product’s earpiece (center top), speaker
(bottom left on back), and vibrator (bottom right on back); make sure no metal
objects (cutter blade, staple, etc.) are attached to the product. The attached
objects might cause injury, etc.|
Do not leave the main unit in the reach of children or persons requiring
supervision. The product uses magnets. If swallowed, there is a risk of
choking or serious harm to internal organs. If the magnet has been swallowed,
immediately consult a doctor.|
Do not bring the main unit near medical devices. The product uses magnets;
they may affect pacemakers, variable-pressure hydrocephalus shunts, and other
medical devices. Do not bring the product near persons using these devices. If
you use such a device, consult your doctor before using the product.|
Watch the display in an adequately bright place taking a certain distance from
it. Watching in a dark place or closely might reduce visual acuity etc.|
Charging equipment
Waring | Be sure to read the following Warnings before use. |
---|
Do not use the specified charging equipment (sold separately) if the cable is
damaged. Doing so might cause a fire. burns. electric shock. etc.|
---|---
If you hear thunder, do not touch the specified charging equipment (sold
separately). Doing so might cause electric shock etc.|
Do not short-circuit the charging terminal while it is connected to an outlet.
Do not touch the charging terminal with your hands, fingers, or any part of
your body. Doing so might cause fire, burns, electric shock, etc.|
Do not place heavy objects on a cable of the specified charging equipment
(sold separately), or do not apply unreasonable force to the cable such as
pulling. Doing so might cause a fire. burns. electric shock. etc.|
Do not contact metal objects to the specified charging equipment (sold
separately) when connecting the plug to or disconnecting it from an outlet.
Doing so might cause fire, burns, electric shock, etc.|
Do not connect the voltage converter (such as a travel converter for overseas
travel) to the specified charging equipment (sold separately). Doing so might
cause ignition. overheating. electric shock. etc.|
Do not put excessive force to the connection part with the specified charging
equipment (sold separately) connected to the product. Doing so might cause
fire, burns, injury, electric shock, etc.|
Never connect the USB Type-C plug to the product or the specified charging
equipment (sold separately) when it is wet. Although the product has the
waterproof property, inserting a USB Type-C plug into the product when it is
wet might cause electric shock or short-circuit due to the moisture or foreign
substance on the product or USB Type-C plug, or might cause abnormal
overheating, fire damage, fire. burns, or a fault if corrosion occurs.|
Do not touch the cable, charging terminals, or power plug of the specified
charging equipment (sold separately) with wet hands. Doing so might cause a
fire. burns. electric shock. etc.|
Use the adapter only on the specified power supply and voltage. When charging
the battery overseas, use an AC adapter that can be used overseas (sold
separately). Using the incorrect power supply and voltage might cause fire,
burns, electric shock, etc. AC adapter (sold separately): 100V AC (Connect to
the AC outlet for internal household use) AC adapter (sold separately) that
can be used overseas: 100V AC to 240V AC (Connect to the AC outlet for
internal household use)|
Clean dust from the power plug. Using it with dust adhered might cause fire,
burns, electric shock. etc.|
Firmly insert the specified charging equipment (sold separately) into an
outlet. Insecure inserting might cause fire, burns, electric shock. etc.|
When you disconnect a power plug of the specified charging equipment (sold
separately) from an outlet, do not apply excessive force to it such as pulling
the cable. Instead, hold the adapter main unit to disconnect. Pulling the
cable of the specified charging equipment (sold separately) might damage the
cable causing fire, burns, electric shock. etc.|
When plugging/unplugging the specified charging equipment (sold separately)
into/from the product, plug/unplug it straight toward the product without
applying excessive force such as pulling the cable. Incorrect
plugging/unplugging might cause fire, burns, injury, electric shock, etc.|
If the charging terminal is deformed such as being bent, stop using it
immediately. Do not use it with the deformation restored. Doing so might cause
fire, burns, injury, etc. due to short-circuit of the charging terminal.|
Always remove the power plug from an outlet when not using it. Keeping it
plugged in might cause fire, burns, electric shock, etc.|
Immediately remove the power plug from an outlet if liquids such as water
(drinking water, sweat, seawater, urine of pet animals, etc.) get adhered.
Failure to do so might cause fire, burns, electric shock, etc. due to short-
circuit by the adhered object, etc.|
Before cleaning, remove the power plug from an outlet. Failure to do so might
cause fire, burns, electric shock, etc.|
Caution| Be sure to read the following cautions before use.
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Do not touch the specified charging equipment (sold separately) continuously
when it is connected to an outlet. Doing so might cause a burn etc.| ****
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■ SIM card
Caution | Be sure to read the following cautions before use. |
---|
Be careful of the cut surface not to hurt your fingers etc. when handling SIM
cards. The cut surface may be sharp, and it might cause injury| ****
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■ Using near medical equipment or in healthcare facilities
Waring | Be sure to read the following Warnings before use. |
---|
If you wear electronic medical equipment such as an implantable cardiac
pacemaker or an implantable cardioverter-defibrillator, carry or use the
product 15 cm or more away from the implant at all times. The radio waves from
the product might have harmful effects on the operation of the electronic
medical equipment.|
---|---
If you need to use electronic medical equipment other than implantable cardiac
pacemakers or implantable cardioverter-defibrillators outside medical
facilities such as treating at home, consult the relevant medical electronic
equipment manufacturer for effects on the equipment by radio waves. The radio
waves from the product might have harmful effects on the operation of the
electronic medical equipment.|
If there is any chance that the distance between the product and a person
closest to you might get shorter than 15 cm such as when you cannot freely
move around, set the product not to emit radio waves in advance (Airplane
mode, power off, etc.). A person in close proximity to you might wear
electronic medical equipment such as an implantable cardiac pacemaker or an
implantable cardioverter-defibrillator. The radio waves from the product might
have harmful effects on the operation of the electronic medical equipment.|
Follow the instructions given by the respective medical facility regarding the use of the product on their premises. The radio waves from the product might have harmful effects on the operation of the electronic medical equipment.|
Material list
Main unit
Part
| Material|
Surface treatment
---|---|---
Exterior case (top part, bottom part, side part)| Nylon resin (with glass
fiber)| Coating
Exterior case (Volume key/Zoom key. Google Assistant key)| Polycarbonate
resin| Coating
Exterior case (cover of microSD memory card/SIM card slot)| Polycarbonate
resin (with glass fiber)| Coating
Exterior case (Camera ring (peripheral part of the main camera))| Aluminum
alloy| Alumite treatment
Transparent plate (Display, Back cover)| Hardened glass| AFP treatment
Transparent plate (Camera lens)| Hardened glass| AFP treatment + AR treatment
Power key/Fingerprint sensor| Epoxy resin| Coating
Earpiece mesh| PET| —
Speaker mesh| Polycarbonate resin| —
Rubber packing on the cover of microSD memory card/SIM card slot| Silicon
rubber| —
Tray of microSD memory card/SIM card| Polycarbonate resin (with glass fiber) +
SUS plate| PVD treatment
Handling precautions
These precautions are provided to prevent the product from damage and ensure
that performance can be fully demonstrated.
Thoroughly read these precautions to ensure correct use.
Precautions common to the main unit, internal battery, charging equipment, SIM card, peripheral devices
• Do not apply excessive force to the product during use Be sure not to put the product into a tightly packed bag or place a heavy object on the product in a bag. Sitting on the product in your pocket might damage the display or internal circuit board or cause a malfunction. Keeping an external device connected to the USA Type–C connection terminal or headset connection terminal might cause damage to the connector or a malfunction. Such damage and malfunction are not covered by the warranty, even if there is no external damage.
To ensure waterproof property (equivalent to IPXS and IPX8) of the product.
use with the cover of microSD memory card/SIM card slot tightly closed. Note
that the waterproof property is not guaranteed in every usage condition. Do
not allow water to get inside of the product or splash water on the specified
charging equipment (sold separately) or optional accessories Do not open or
close the cover of the microSD memory card/SIM card slot in the rain or with
water droplets on the surface of the product. Doing so might cause water
intrusion resulting in internal corrosion. Malfunctions determined to be
caused by water intrusion are not covered by the warranty.
• Waterproof/dustproof performance might not be maintained if the product has
an outward abnormality such as damage or deformation In that case, make an
inquiry to the contact on the back cover of nuaritagei Met& (Full Instruction
Manual)” (Japanese).
For the following products. do not use them in extremely hot. cold Of humid
places. (Use within an ambient temperature range of 5.0 to 35’C and humidity
range of 35% to 85% However, temporary use at an ambient temperature range of
36t to 40r and humidity range of 86% to 90 % is allowed )
• Xena 10 III main unit
• SIM card (attached to Xperia 10 III main units)
• For the following products, do not use them in extremely hot, cold, or humid
places. (Use within an ambient temperature range of 5°C to 35t and humidity
range of 35% to 85%.)
• Charging equipment
• Peripheral devices
• Do not use in places subject to lots of dust or vibration. Doing so might
cause a malfunction.
• Clean the USB Type-C connection terminal and headset connection terminal
with dry cotton swabs etc. every now and then. Soiled terminals might cause a
poor connection. Do not exert strong force to clean the USB Type-C connection
terminal and headset connection terminal to prevent deformation.
• Clean the product with a soft dry cloth (e.g. wiping cloth for eyeglasses).
Forceful rubbing with a dry cloth might scratch the display. The display might
be stained if a splash or smear is left attached to the surface. Wiping the
product using alcohol, thinner, benzene, detergent, glass cleaner, etc. might
erase the printing on the exterior case or cause a malfunction.
• Use as far away as possible from land-line phones, TVs, and radios. The use
of the product nearby might affect them.
• The product might become warm while talking, charging, or during other
operations, depending on the situation, but this is not abnormal.
• Do not place near corrosive chemicals or in places where corrosive gas is
generated. Doing so might cause a malfunction.
• Do not use outside when you can hear thunder. Doing so might risk lightning
strikes and electric shock.
• Be sure to use only the specified peripheral devices. The use of other
peripheral devices might cause a malfunction.
• Do not put the product in a cooking apparatus such as a microwave oven or a
pressure vessel. Doing so might cause a malfunction.
• The customer is not allowed to disassemble, modify or repair the product.
Doing so might cause a malfunction. Modification of the product is in
violation of the Radio Law and Telecommunications Business Act.
• Do not allow a part of your body such as a finger or conductive foreign
objects (metal fragments, pencil leads, etc.) to come into contact with or to
enter the USB Type-C connection terminal or headset connection terminal. Doing
so might cause a malfunction.
• In the event that the product gets wet while charging, immediately
disconnect the plug of the specified charging equipment (sold separately).
• Do not use the product while driving an automobile or motorized bicycle,
riding a bicycle, or walking. Use of a mobile phone while driving a car or
motorbike is prohibited by law. The use of a mobile phone while riding a
bicycle might be punishable by some regulations.
• Using or charging the product in a bag or when it is covered with bedding
might cause a malfunction.
• When using the specified charging equipment (sold separately) or an external
device, insert/remove the connector straight to/from the terminal. Make sure
the orientation of the connector is correct. Unless it is correct, it might
cause a malfunction.
• Do not expose the camera lens to direct sunlight for an extended period.
Doing so might cause a malfunction.
• Do not use, store, and leave the product in places subject to direct
sunlight (e.g. in automobiles), places that get hot, places that get extremely
cold, and in humid or dusty places. Doing so might cause a malfunction.
• Do not place the product on an unstable or inclined platform. Be careful
especially while charging or when the vibrator is set. The product might fall
and cause a malfunction etc.
• Do not exceed the rating of outlet or wiring device when charging the
product, for example, by starburst connection, etc.
Main unit
• Since the battery is built into the product, you cannot replace it yourself. For replacing the battery, contact (For inquiries)’ on (Full Instruction Manual)’ (Japanese).
• Do not forcefully press, tap, or intentionally subject the display to strong
impact. Doing so might cause scratching or damage.
• Do not forcefully press the keys or display the surface with your
fingernails or hard objects. Doing so might cause scratching or damage to the
keys or display.
• Do not use a remodeled product. The use of a modified device violates the
Radio Law and Telecommunications Business Act. The product is compliant with
rules on the technical standard conformance of specified wireless equipment
based on the Radio Law/ Telecommunications Business Act, and as proof of it,
the ‘Technical Compliance Marker can be checked with the product. Checking
procedure: In the Home screen, slide the screen up [Settings] [About phone]
[Certificates] If modifications of the internal components of the product are
made, the certification of conformity with the technical standard conformance,
etc. becomes invalid. Do not use the product with the certification invalid,
as it is a violation of the Radio Law and Telecommunications Business Act.
• Take care not to place magnetized items such as magnetic cards, speakers,
and N sets near the product, as it might cause a malfunction. Putting a strong
magnetism close to the product might cause a false operation.
• Do not bring magnetized cards such as cash cards, credit cards, and prepaid
cards closer to the product. It might cause a loss of the recorded data.
• When you put the product in your pocket or bag, take care that the display
does not come in contact with metal objects or other hard objects, as it might
cause a scratch or damage. Take care with using a strap whose member is a hard
material such as metal because it can touch the display and may cause scratch
or damage.
• When suddenly brought into a warm place from a cold place, or when used in a
humid location or in a place where the temperature suddenly changes (e.g. near
the air discharge port of an air conditioner), water droplets (i.e.
condensation) may be formed inside of the product. Note that when used under
such conditions, the humidity might cause corrosion or a malfunction.
• While writing or reading data to or from a microSD memory card, do not
subject the product to vibration or impact or turn off the power. Doing so
might cause a loss of data or a malfunction.
• Do not cover the proximity/light sensor with your finger or put a sticker on
it. Doing so might hinder the proximity/light sensor from detecting the
ambient brightness and functioning correctly.
• Do not put a sticker, etc. on the proximity/light sensor. Doing so might
cause a malfunction on the sensor and make the display always turned off while
receiving a call or during a call.
• Usually use the product with the cover of microSD memory card/SIM card slot
firmly closed. If the cover is open, dirt or water might get inside and cause
a malfunction.
• Do not allow liquids, metal, and other foreign objects to get inside the USB
Type-C connection terminal, headset connection terminal, microSD memory
card/SIM card slot, earpiece, mouthpiece/microphone, speaker, second
microphone, etc. Doing so might cause a malfunction.
• Do not give a strong impact on the product such as dropping, throwing,
stomping. Doing so might cause a malfunction.
• Do not put the product directly on the sand at a beach etc. Sand or other
small particles might get inside the earpiece, mouthpiece/microphone, speaker,
or second microphone causing the volume to drop. If sand gets inside the
product, it might cause a malfunction.
• To prevent possible hearing damage, do not listen to high volume levels for
long periods.
■ Display (Touch Panel)
• The touch panel is designed to be lightly touched by fingers. Do not apply
strong pressure with your fingers or sharp-pointed objects (such as
fingernails, ballpoint pens, and pins) to the touch panel. In the following
cases. the touch panel might not respond. Also, it may cause malfunction.
• Operation with gloves
• Operation with fingernails
• Operation with a foreign object on the touch panel
• Operation with a protective sheet or seal on the touch panel
• Operates when the display is wet with water droplets or fogged
• Operation with wet or sweaty fingers
• Operation underwater
• Putting stickers or sheets (e.g. commercially available protective films.
peep prevention sheets) on the display might hinder the correct operation of
the touch panel.
• When carrying the product in your pocket or bag. take care not to put the
touch panel close to metals or other conductive materials. as it might cause
false operation of the touch panel.
■ Organic EL display
• Organic EL display may have partially dark part of the colors may be changed if the same image has been displayed for a long time, or the brightness of the backlight is set to too bright, or it has been used for an extremely long time. That is due to the property of organic EL display and not a malfunction.
• Organic EL display is made with extremely advanced technology and it may
have slightly missing pixels or pixels that are always lit. Also, it may have
unevenness of color streak or brightness, or color change depending on the
direction you’re looking. That is due to the structure of the organic EL
display and not a malfunction. Please be forewarned.
• Subjecting an organic EL display to direct sunlight may cause a malfunction.
Take care when placed at the window or outdoor.
■ Internal battery
(The internal battery of the product Is a lithium-ion battery)
The internal battery is not fully charged at the time of purchase. Charge the internal battery before using the product. Charge the internal battery if you have not used the product for a long time.
Use in very hot or cold environments, for (example*. when left in an
automobile with the windows closed in summer, will cause the internal battery
Capacity to drop and shorten the available usage time. This will also shorten
the internal battery’s service life. Try to use the product as far as possible
at room temperature.
The internal battery gradually discharges after charging even if the product
is not used. The internal battery might discharge completely after a long time
of no use. Charge before using.
The internal battery is a consumable part. If the performance of a battery
does not recover (e.g the usable time after each charge has become extremely
short), the battery is at the end of service life, so stop using. The battery
is built into the product. For replacement, contact (For inquiries)’ on (Full
Instruction Manual)” (Japanese). And you might not use the product during a
certain period of time. Please be forewarned. Note that the length of service
life varies depending on the usage condition etc.
The internal battery sometimes swells up as they approach the end of its
service life. This is due to the properties of lithium-ion batteries and is
not a problem in terms of safety.
• Charging equipment
la Do not wrap the cable of the specified charging equipment (sold separately) around the adapter itself. Do not bend the joint of the plug or connector and the cable of the specified charging equipment (sold separately) forcibly Do not place heavy objects on an adapter or cable. or do not apply unreasonable force such as pulling. Doing so might cause a malfunction.
• When unplugging the plug of the specified charging equipment (sold separately) from the outlet. hold and pull the power plug. If you pull the cable. the cable might be damaged.
■ SIM card
• Do not forcibly remove or insert SIM cards. Be Careful not to exert excessive force when inserting the card into your phone.
• You are responsible for any damage caused by inserting your SIM card into
ether IC card reader/writer etc.
• Do not put stickers etc on the SIM card
• Do not insert SIM card with conversion adapter attached. Doing so might
cause a malfunction.
• Do not damage the card by using the product in a hot place, dropping it into
the fire. contacting the metal parts with a foreign object, giving an impact.
bending, applying load. wetting. etc. Doing so might cause a loss of data or a
malfunction.
■ Camera
• When photographing important occasions etc take a trial shot and check the shot image to make sure it is correctly shot.
• Do not shoot in a place where shooting is prohibited.
■ Copyrights and rights of portrait
• You are not allowed to copy, distribute, publish, modify or edit the data you shot. recorded or downloaded using the product without the consent of the copyright holder, except for personal use such as copying or quoting were provided for under the copyright law. In addition, do not use or modify portraits or names of other individuals without consent, as it might infringe on the rights of a portrait. Note that shooting and recording might be restricted at some live performances. shows and exhibitions even for personal use.
• Be careful about the copyright and portrait rights when posting photos you shot etc. on Internet homepages.
■ Backup content on the product
• Please back up important content recorded to the product or downloaded to
the product from an outside source. Content recorded to memory on the product
sometimes disappears or is altered by unexpected factors. such
Notes on waterproof and dustproof properties
The product has a waterproof property equivalent to JIS waterproof grade (JIS
C 0920) IPX5’1 and IPX8’2, as well as a dustproof property equivalent to JIS
dustproof grade IP6r3 on the condition that the cover of the microSD memory
card/SIM card slot is securely attached (based on in-house testing). Before
using the product, thoroughly read ‘Important items to remember before use’ to
ensure correct use. Failure to follow the contents described in the sections
might cause intrusion of water, sand, or other foreign material, resulting in
overheating, ignition, electric shock, injury, or a malfunction.
1 IPX5 equivalent means that the product will maintain its operability as a phone even if it is sprayed with water from a 6.3 mm diameter nozzle at a distance of about 3 meters for more than 3 minutes at a rate of about 12.5 liters per minute from any direction.
2 IPX8 equivalent means that the product will maintain its operability as a phone with no water getting inside the main unit even if it is gently submerged in a tank of still tap water at room temperature to a depth of 1.5 meters for about 30 minutes.
*3 IP6X equivalent means that the product will securely maintain its function of no grit and dust getting inside the main unit even after it has been placed in an apparatus with grit and dust of diameters of 75 um or less and shaken for 8 hours. Since the operation of the product on each usage scene was confirmed based on the above assumption, proper operation of the product in every possible condition during actual use is not guaranteed. Malfunctions determined to be caused by mishandling by the customer are not covered by the warranty.
Important Items to remember before using
- Make sure that the cover of the microSD memory card/SIM card slot is firmly closed. Waterproofness/dustproofness is only effective when the cover is securely closed. Do not open or close the cover of the microSD memory card/SIM card slot if the product or your hands are wet.
- Do not sink the product in liquids other than tap water (seawater, pool water, the water of hot spring, water with soap, detergent or bath salt contained, alcohol, juice, seasonings, etc.) or do not splash such liquid to the product. Also, do not use it in a place where the urine of a pet animal is splashed. If it is splashed on the product, immediately wash the product with tap water
- Do not put the product directly on the sand at a beach, etc. Sand or other small particles might get inside the earpiece, mouthpiece/microphone, speaker, or second microphone causing the volume to drop. If sand gets inside of the main unit, it might cause overheating or a malfunction.
- Do not use the product underwater
- Do not leave the product in a humid place such as a bathroom or kitchen for an extended period of time.
- Even after draining, water might remain on the product. Although you can use the product, do not place it near things that must not get wet. Also, take care not to wet your clothes, bag, etc.
- Drain water if it becomes temporarily hard to hear the sound due to water remaining in the earpiece, mouthpiece/microphone, speaker, or second microphone.
- Do not spray the product with high-pressure water or submerge it in water for extended periods of time, as the product is not designed to withstand high water pressure.
- Do not wash the product in a washing machine or ultrasound bath.
- Do not immerse the product into a bathtub. The product is not resistant to high temperatures.
- Extreme changes in temperature generate condensation causing a malfunction. Wait until the main unit reaches room temperature before you bring the product from a cold place into a warm bathroom.
- The product does not float on water
■ Cover of microSD memory card/SIM card slot
- Make sure that the cover of the microSD memory card/SIM card slot is firmly closed. Just a small particle (a hair etc.) between contact surfaces can cause water intrusion or dust penetration.
- Do not open or close the cover of the microSD memory card/SIM card slot with gloved hands. Just a small particle (a hair etc.) between the contact surfaces can cause water intrusion or dust penetration. Wipe off any minuscule droplets of water or dirt with a clean dry cloth before closing the cover.
- If the cover of the microSD memory card/SIM card slot is deteriorated or damaged, the waterproof/dustproof property becomes ineffective.
- For details on how to close the microSD memory card/SIM card slot cover, refer to IIRIRNI1118 (Full instruction manual)’ (Japanese).
If any liquid other than plain water adheres to the product
- If any liquid other than plain water (e.g. seawater, detergent, alcohol, juices) adheres to the product, immediately rinse it with plain water
- You can wash the product under a mild flow (less than 6 liters per minute) of tap water at room temperature (5t to 35t) at a distance of about 10 cm from the faucet or showerhead.
- If the product gets dirty, wash it with your hands holding the microSD memory card/SIM card slot cover so that they do not open. Do not use a brush.
■ After the product gets wet
- After the product gets wet, drain water, and wipe with a clean dry cloth.
- In cold climates, water on the product might turn to frost. Using with frosted might cause a malfunction. Do not leave the product without wiping off water
■ Rubber seals
- The rubber seal on the inner edges of the cover of the microSD memory card/ SIM card slot is important to maintain waterproof/dustproof properties. Do not damage or remove the rubber seals.
- When closing the cover of the microSD memory card/SIM card slot, take care not to get the rubber seal caught. Forcibly closing the cover with the rubber seals caught might damage them resulting in loss of waterproof/dustproof property. Just a small particle (a hair etc.) between contact surfaces can cause water intrusion or dust penetration.
- If any liquid other than plain water (e.g. alcohol) adheres to the rubber seals, it might cause deterioration in durability.
- Do not insert sharp objects into grooves around the cover of the microSD memory card/SIM card slot. Doing so might damage or deform the product, damage the rubber seals, etc. causing water intrusion or dust penetration.
■ Replacing parts
- It is recommended to replace the parts for maintaining waterproof/dustproof property once every two years regardless of whether any abnormality is present. For information on part replacement, contact (For inquiries)” on(Full Instruction Manual)” (Japanese).
■ Heat resistance
- Do not sink the product into boiling hot water or do not splash with boiling hot water to the product. Also, do not use the product in saunas or do not expose the product to fiery winds from hairdryers,s, etc. the product is not resistant to high temperatures.
■ Shock
- The product is not resistant to shock. Do not drop the product or subject it to shock. Also, do not poke the earpiece, mouthpiece/microphone, speaker, second microphone, USB Type-C connection terminal, headset connection terminal, etc. with a sharp object. Doing so might damage or deform the main unit causing water intrusion or dust penetration.
Precautions on charging
The optional accessories are not waterproof/dustproof. Check the following before and after charging.
- Never charge the battery if the product is wet. Doing so might cause fire, burns, injury, electric shock, etc.
- Check that the product is not wet. If you are charging the battery just after the product gets wet, drain the water well and wipe the remaining water off with a clean dry cloth.
- Do not touch the specified charging equipment (sold separately) with wet hands. Doing so might cause electric shock.
- Do not splash water over the specified charging equipment (sold separately) when using them. Do not use them near water such as in a bathroom, shower room, kitchen, or washroom. Doing so might cause fire, burns, electric shock, or malfunction. Do not bring them into a bathroom etc. even if you do not charge the product with them. Doing so might cause fire, burns, electric shock, or malfunction.
■ Draining water when the product gets wet
- Drain the following parts:
- The earpiece, Mouthpiece/microphone, Speaker, USB Type-C connection terminal, Second microphone, Headset connection terminal, Power key/Fingerprint sensor, Volume keygoom key, Google Assistant key, the cover of microSD memory card/SIM card slot, Camera ring (peripheral part of the main camera)
- If water remains, clothes or bags might get wet, or the sound might be barely heard.
Drain in the following steps.
- Wipe off water remaining on the product with a dry cloth, etc.
- Hold the product firmly and shake it approximately 20 times, then turn upside down and shake it 20 times again
- When shaking the product, check the safety around you and hold it firmly enough not to drop it. 3. If water flows out from the inside of the product, wipe it off with a dry cloth, etc.
- Face the product downward and push it on a cloth to wipe off the water.
- Turn the upside down and wipe off the water. 4. Place a dry towel or cloth under the product and leave it for a couple of hours at room temperature to dry
- If the product is not dried enough, you can barely hear the sound. Leave the product enough time to dry before use.
Notes on using Bluetooth®/wireless LAN (Wi-Fi®) functions
- The Bluetooth® and wireless LAN (Wi-Fie) functions of the product conform to Japanese domestic standards and FCC standards and have been certified.
- The use of Bluetooth® function and Wireless LAN (Wi-Fi®) function may be restricted in some countries/regions. Before using the product overseas, check the relevant laws and regulations of the country/region you visit.
- The 2.4 GHz band used by wireless LAN (Wi-Fi®) and Bluetooth® devices is shared by various other devices. For this reason, the communication speed and connectable range may be decreased, or disconnection may occur, due to interference from other devices.
- Do not use the product in places where electromagnetic waves are generated or near electric products, AV and OA equipment, or other magnetized devices.
- Subjecting the product to magnetic or electrical noise may increase noise and prevent it from performing communications (The product is particularly susceptible to noise when it is used near a microwave oven).
- Using the product near a TV, radio, or similar appliance may cause reception interference and disrupt N images.
- The searching might not be successful if there are multiple wireless LAN (Wi-Fie) access points near to the product or the same channel is being used.
- The use of mobile phones onboard is restricted. Follow the instructions of each airline.
- The communication speed and connectable range vary depending on the distance between communication devices, obstacles, and the devices used.
2.4 GHz frequency band precautions
The frequencies used by the Bluetooth® and/or wireless LAN (Wi-Fie) function of the product is in the 2.4 GHz band. In this frequency band, other similar wireless stations, in-plant wireless stations for mobile unit identification that require a license to use, such as factory production lines, specific small power wireless stations that do not require licenses, amateur wireless stations (collectively called ‘other wireless stations’ from here on) are operated in addition to home electrical appliances such as microwave ovens, devices for industrial, scientific and medical devices.
- Before using the product, make sure that ‘other wireless stations’ are not in operation nearby.
- In the event that instances of radio wave interference have occurred between the product and ‘other wireless stations’, immediately either relocate the product or stop operation of the device (stop the emission of radio waves).
- If you are unclear on any points or are troubled by anything, contact (For inquiries)’ on (Full Instruction Manual)’ (Japanese).
• The connections between the product and all other Bluetooth® and wireless LAN (Wi-Fie) devices have not been confirmed. Therefore, connections with all Bluetooth® and wireless LAN (Wi-Fie) devices are not guaranteed.
• This product supports security features for wireless communications that are compliant with the Bluetooth® and wireless LAN (Wi-Fi®) standard specifications, but the security may not be sufficient depending on the usage environment and configuration. Be careful when making data communication using Bluetooth® or wireless LAN (Wi-H®) function.
• Wireless LAN (Wi-Fi®) has the advantage that it can be freely connected anywhere within the radio wave range, as it uses radio waves for exchanging information. At the same time, there is a risk that a malicious third party may obtain unauthorized access if security settings have not been configured. You are recommended to configure security settings before using wireless LAN (Wi-H®) at your decision and responsibility.
• The Company assumes no responsibility for the leakage of data or information that may occur during Bluetooth®/wireless LAN (Wi-H®) communication.
• Since Bluetooth® and wireless LAN (Wi-Fie) functions use the same frequency band, using both functions at the same may cause radio wave interference resulting in decreased communication speed or disconnection from the network. If the connection fails, stop using either of the Bluetooth® and wireless LAN (Wi-Fi®) functions.
Bluetooth® and wireless LAN (Wi-Fie) functions of the product use frequencies in the 2.4 GHz band.
■ Bluetooth® function:
2.4FH4/XX8 The product uses the 2.4 GHz band. FH4 uses FH-SS as the modulation
scheme. The interference distance is about 40 m or less. XX8 uses another
modulation scheme. The interference distance is about 80 m or less.
■ Wireless LAN (Wi-Fi®) function:
2.4DS/OF4 The product uses the 2.4 GHz band. DS-SS and OFDM are used as
modulation schemes. The interference distance is about 40 m or less.
This means that all bandwidths of the 2.4 GHz band can be used, and that band
of mobile unit identification devices can be avoided.
• Available channels differ depending on the country/region.
• For use in an airplane, check with the airline company in advance.
5 GHz frequency band precautions
The Wireless LAN (Wi-Fi®) function of the product uses a 5 GHz band. Using a 5.2/5.3-GHz-band wireless LAN outdoors is prohibited by law (except when communicating with an access point of a 5.2-GHz high-power data communication system or relay station). The channels used on the product are as follows.
- W52 (5.2 GHz band/36, 40, 44, 48 ch)
- W53 (5.3 GHz band/52, 56, 60, 64 ch)
- W56 (5.6 GHz band/100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 144 ch
security codes/PIN code
Security codes
The product has various security codes that you can use. The available
security codes are as follows. Do not forget the various security codes that
are set as they are necessary for various operations and contracts. Make sure
to change the security codes from the initial values to your own numbers.
■ Security code
Initial value A four-digit number chosen by the customer and noted on the
application form
PIN code
■ PIN code
To prevent unauthorized use of the SIM card by a third party, you can set the product to require PIN code entry every time the power is turned on. You also need to enter a PIN code when setting whether the PIN code entry is required. If the PIN code is incorrectly entered three times consecutively. the PIN code will be locked. You can unlock the PIN code using the PUK code.
- Entering the PIN code is not required by the default state. In ‘SIM card lock’. however, you can change the setting requiring entering a PIN code. Note that setting up ‘SIM card lock’ requires entry of PIN code.
- When an entry of security code is required for making settings. change the initial value of the security code to your own number and then use it.
- PIN code is set to ‘1234’ by default state. In ‘Change SIM PIN’. however, you can change the PIN code to any four- to eight-digit number as necessary.
- PIN code is not reset even if you execute ‘Erase all data (factory reset)’.
■ PUK code
- In case the PIN code is locked, you can unlock it by entering the PUK code.
- PUK code is an eight-digit number given at the time of purchase and is printed on the backside of the plastic card on which your SIM card is attached.
- After entering the PUK code, you need to set a new PIN code.
- If the PUK code is incorrectly entered ten times consecutively contact ‘a For inquiries)* on (Full Instruction Manual)’ (Japanese).
Notes on data communication charge
- Since a constant Internet cc,” possible with the product. data communication may be performed automatically by some apps. resulting in high data communication charges. Therefore. subscription to a data communication charge discount service or flat late plan is recommended.
- To browse tiomepages. download apps. communicate using apps. send/ receive e-mails and configure various settings on the product. connection to the Internet is required and data communication charge applies.
- Data communication charge does not apply to wireless LAN (Wi-Fie) connection.
Notes on Call Charges
- When you end a call. make sure to disconnect the call. If you forget to disconnect. the call charges may be higher.
Notes on applications
- Bt.: sure to check the security of me app.:nen install it at your own risk. Some apps might affect the operation of other apps of the entire cell phone. They might cause virus infection. damage various data. and send out your location information, usage history, or personal information stored in your mobile phone via the Internet.
- The Company assumes no responsibility for any malfunctions that might be caused by apps you have installed. Repair costs in this case may be charged even during the warranty period.
- The Company assumes no responsibility for any disadvantage brought to you or any third party by the apps you have installed.
- Insertion of a microSD memory card is necessary to use some apps.
- Some apps prohibit the product from entering sleep mode while they are active or rapidly drain the battery while running in the background.
- Operational procedures and screen appearances of the apps preinstalled in the product and those installed by you are subject to change without notice as a result of the version upgrade. In addition, operating procedures described in Instruction Manual’ might differ from the actual procedures.
Setting app permission
When you activate an app/function that accesses the functions or information of riling product for the first time confirmation screen for requesting access permission appears. If the request screen appears. confirm the content and select the option you want (e.g. ‘ALLOW’/DENY’). Example: When activating the ‘Music* app for the first time
- In the Home screen, slide the screen up — [Music] The request screen appears.
- [ALLOW]/[DENY]
■ Information
- If you do not permit. app/function may not be activated or use of function may be restricted.
- To change the permission setting, in the Home screen, slide the screen up (Settings] (Apps & notifications]→(SEE ALL XX APPS] Tap an app to change the setting → (Permissions] → Tap a function or information of permission setting to be changed Select the option you want (e.g. ‘Allove/Deny).
- For some apps/functions. an explanation screen for the permission may appear. Several request screens may appear a the screen content may differ. Confirm each content and follow the onscreen instructions. In ‘Instruction Manual’. description of the confirmation screen may be omitted.
Mobile Phone Etiquette
■ Use of the product Is not allowed in the following places!
- Do not listen to music or watch %. etc. while driving a car or motorbike. or riding a bicycle. Use of mobile p• !cries while driving a car or motorbike is prohibited by law (Use of mobile phones while riding a bicycle may also be punishable by law). In addition, stay alert to the traffic around you even when walking. Surrounding sounds may not be heard clearly. and gazing at the screen might distract your attention causing a traffic accident. Be especially careful at railroad crossings, station platforms,s, and pedestrian crossings.
- Use of mobile phones o’ beard is restricted. Follow the instructions of each
■ Consider people around you
- To prevent ringtones from bothering other people, not only refrain from making a call but also power off or use Silent mode at a movie theater. theater. museum. library. etc.
- In a city area. use in a place where you do not bother people walking.
- It is extremely dangerous to walk while looking at the screen of the mobile phone. Do not make calls or operate a mobile phone while walking or by stopping suddenly.
- Move to a place where you do not disturb others while you are in shinkansen, a hotel lobby, etc.
- Be careful not to be loud while talking.
- Be careful of sound leakage from earphones in trains or other places with many people around you.
- Ask permission if you take photos with your mobile phone camera.
- When using the camera, follow common rules of etiquette regarding camera use.
- There may be a person with a cardiac pacemaker nearby at a place filled with people such as in a crowded train. Set ‘Airplane mode* or turn the product off beforehand.
- When a medical institution has laid down designated areas where the use of the product is prohibited or is not allowed to be brought in, abide by the instructions of that medical institution.
Updating Software
You can update the product to the most recent software for optimal performance and to get the latest enhancements.
- You are charged for the data communication according to your contract details when accessing the Internet from the product via data communication. A large amount of data communication is required especially for upgrading the OS.
- You are recommended to back up your data before updating software.
- For details, refer to (Full instruction manual)* (Japanese).
■ Downloading and updating software
The updated software can be downloaded from the product directly via the Internet.
- Depending on the status of your Wi-Fio connection, the product searches available networks automatically and the connection may be switched to data communication. In this case. note that unexpected communication changes may be incurred. In the Home screen. slide the screen up→[Settings] [System] → [Advanced] → [System update] After that, follow the onscreen instructions.
After-sales service
■ When asking for repair,
For repair make an inquiry to the contact on the back cover of (Full Instruction Manual)’ (Japanese)
During the warranty, period| Repairs will be done based on the terms of
services of the free-of-charge repair warranty.
---|---
Outside the warranty period,| We shall repair the product for a charge as
requested by the customer if repair renders it usable.
- The warranty pe iod is one year from the date you purchased the product.
- Before handing in the product for repair. make a backup of the contents of memory since they may disappear during the repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost.
- Recycled parts that meet the Company’s quality standards are sometimes used for repair.
- Your old terminal collected by a replacement mobile phone delivery service is serviced for reuse and recycled as a replacement terminal. Also. parts replaced through after-sales service are collected and recycled by the Company. They cannot be returned to customers.
- The product which is processed. remodeled. analyzed (including by modifying or analyzing the software (including by rooting etc.). reverse engineering. decompiling. reverse-assembling), or repaired by an unauthorized repair office is not covered by the warranty and repair may be refused.
- The battery built into the main unit is not covered by a free-of-charge repair warranty. as it is a consumable part.
■ Performance parts for repair
The Company retains performance parts for repair of the Xperia 1 0 III main unit and its peripherals for four years after discontinuation of production. ‘Performance parts for repair’ refers to parts required for maintaining the functions of the product.
■ Provisions for free-of-charge repair
-
Please notify us of the production number (IMEI number) for the repair request. The production number (IMEI number) can be checked on the product main unit, sticker on the outer packaging box, etc.
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During the warranty period, we will repair the product free of charge for the malfunction under the condition that it is used correctly in line with the directions given in the instruction manual.
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Even if the warranty period has not expired, a fee will be charged for repair under the following circumstances. (or, repair may not be possible).
0 The product has not been used correctly in line with the directions given in the instruction manual.
® The malfunction or damage is due to unauthorized repair or modification of the product.
® The product has been repaired other than at our specified repair offices.
® The malfunction or damage is due to negligence in use or handling, or due to an accident. There are signs of the product having been dropped, wet, exposed to humidity, etc.
0 The malfunction or damage is due to natural disasters (earthquakes, storm or flood damage, etc.), fire, salt damage, abnormal voltage, etc. -
Repair may not be possible depending on the degree of damage.
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The Company shall have no liability for any damage or loss resulting from the malfunction of the product.
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The Company shall not bear any responsibility for accidents resulting from the use of the product having been connected to unspecified devices.
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Do not accept requests for service calls to the owner’s home, place of business, etc.
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This warranty is valid only in Japan.
- This warranty guarantees repair free of charge during the period and under the conditions specified on this warranty card. Thus this warranty does not limit the legal rights of the owner with respect to the issuer of this warranty card (the guarantor) or any other business person or enterprise.
■ SIM card
The SIM card is lent to you by your carrier. In case of loss or damage, the card will be replaced at your expense. When a malfunction is suspected, or in case of theft or loss, contact (For inquiries)’ on (Full Instruction Manual)’ (Japanese).
Specific Absorption Rate (SAR) of mobile phones
This model SOGO4 mobile phone complies with Japanese technical regulations and
international guidelines regarding exposure to radio waves. This mobile phone
was designed in observance of Japanese technical regulations regarding
exposure to radio waves1 and limits to exposure to radio waves recommended by
a set of equivalent international guidelines. This set of international
guidelines was set out by the International Commission on Non-Ionizing
Radiation Protection (ICNIRP), which is in collaboration with the World Health
Organization (WHO), and the permissible limits include a substantial safety
margin designed to assure the safety of all persons, regardless of age and
health condition.
The Japanese technical regulations and international guidelines define the
limits using a unit of measurement known as the Specific Absorption Rate
(SAR), which represents the average amount of radiofrequency energy absorbed
by the human. The SAR limit for mobile phones is 2.0 W/kg. The highest SAR
value for this mobile phone when tested for use near the head is 0.771 W/kg2
and when worn on the body is 0.647 W/kg2. There may be slight differences
between the SAR levels for each product, but they all satisfy the limit.
This is due to automatic changes to the power level of the device to ensure it
only uses the minimum required to reach the network. Therefore in general, the
closer you are to a base station, the lower the power output of the device.
This mobile phone can be used in positions other than against your head.
Please keep the mobile phone farther than 1.5 cm away from your body by using
such a carrying case or a wearable accessory without including any metals. By
doing this, this mobile phone complies with Japanese technical regulations and
international guidelines regarding exposure to radio waves. The World Health
Organization has stated that a large number of studies have been performed
over the last two decades to assess whether mobile phones pose a potential
health risk. To date, no adverse health effects have been established as being
caused by mobile phone use.’ Please refer to the WHO website if you would like
more detailed information. https://www.who.int/peh-
emf/publications/factsheets/en/
1 Technical regulation are defined by the Ministerial Ordinance Related to Radio Law (Article 14-2 of Radio Equipment Regulations).
*2 Including other radio systems that can be simultaneously used.
Please refer to the websites listed below if you would like to know more
detailed information regarding SAR.
O Ministry of Internal Affairs and Communications website:
https://www.tele.soumu.go.jp/e/sys/ele/index.htm
O Association of Radio Industries and Businesses website: https://www.arib-
emf.org/01denpa/denpa02-02.html (Japanese)
O Support page of Xperia official website:
https://xperia.sony.jp/product/SAR/ (Japanese)
Foreign Exchange and Foreign Trade Act
The products may be subject to the application of the Foreign Exchange and
Foreign Trade Act and other related laws and regulations in Japan. In
addition, the Export Administration Regulations (EAR) of the United States may
be applicable.
In cases of exporting or reexporting the products, customers are requested to
follow the necessary procedures at their own responsibility and cost. Please
contact the Ministry of Economy, Trade, and Industry of Japan or the
Department of Commerce of the United States for details about procedures.
Intellectual property rights
■ Trademarks
- ‘Bluetooth®’ is a registered trademark owned by Bluetooth SIG, Inc., and Sony Group Corporation is licensed to use this trademark.
- Wi-Fie is a trademark or registered trademark of Wi-Fi Alliance.
- The microSD logo, microSDHC logo, and microSDXC logo are trademarks of SD-3C, LLC.
- USB Type-C” is a trademark of USB Implementers Forum.
- is a registered trademark of FeliCa Networks, Inc.
- Google and Android are trademarks or registered trademarks of Google LLC. The product is licensed under the MPEG-4 Visual and AVC patent portfolio license for the personal and non-commercial use of a consumer for (i) encoding video in compliance with the MPEG-4 visual standard (“MPEG-4 video’) or the AVC standard (‘AVC video’) and/or (ii) decoding MPEG-4 or AVC Video that was encoded by a consumer engaged in the personal and non-commercial activity and/or was obtained from a video provider licensed by MPEG LA to provide MPEG-4 and/or AVC video. No license is granted or shall be implied for any other use. Additional information including that relating to promotional, internal, and commercial uses and licensing may be obtained by MPEG LA, LLC. (See https://www.mpegla.com). MPEG Layer-3 audio decoding technology licensed from Fraunhofer 115 and Thomson.
- The software installed on the product or part of it may not be altered, translated/adapted, reverse-engineered, decompiled, or reverse-assembled and any such actions are prohibited.
- “../L—’ and ‘SONY’, or product names, service names, and logo marks used in this manual are registered trademarks or trademarks of Sony Group Corporation or its affiliated companies. All other product names, service names, company names, and logo marks are trademarks, registered trademarks, or titles of respective companies.
- FeliCa is a contactless IC card technology developed by Sony Corporation.
- In context, TM and e mark may be omitted.
- Any rights not expressly granted herein are reserved. All other trademarks are property of their respective owners.
Mobile phone and PHS operators collect and recycle unused telephones, batteries, and battery chargers at stores bearing the logo regardless of brand and manufacturer to protect the environment and reuse valuable resources.
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