KEENETIC SKIPPER KN-1910 Dual Band Mesh Wi-Fi Gigabit Router User Manual
- October 27, 2023
- KEENETIC SKIPPER
Table of Contents
KEENETIC SKIPPER KN-1910 Dual Band Mesh Wi-Fi Gigabit Router
Installing Your Keenetic Skipper
INSTALLATION
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Position your Keenetic Skipper (hereinafter ‘Keenetic device’) within cable lengths of Ethernet and power outlets. Place your Keenetic device in an open area for better wireless coverage.
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Connect your Keenetic device to a power source. Check that both the Status LED C and Wi-Fi LED D are illuminated and not blinking.
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connect a mobile device to your Keenetic device via Wi-Fi. The default Wi-Fi name (SSID) and Wi-Fi password are printed on your Keenetic device’s back label along with
a QR code that will automatically connect your mobile device to the Keenetic device’s Wi-Fi when scanned. Alternatively, connect a computer to any gray Ethernet port on your Keenetic device using the included Ethernet cable. -
Once connected, an Initial Setup Wizard window will appear on your mobile device/computer. If the Wizard does not appear,
using a browser go to my.keenetic.net.
Note: If the Initial Setup Wizard doesn’t appear, please refer to the Frequently Asked Questions section below. -
In the Initial Setup Wizard window that appeared, select the configuration option. To create a new network and connect it to the Internet, choose the appropriate connection type and follow the setup instructions. To extend an existing network and add this Keenetic device as a Wi-Fi extender, choose the ‘To switch to Wi-Fi Extender Mode’ option and follow the setup instructions.
LED Lights, Antennas, Buttons, and Ports
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Wi-Fi Antennas
Four fixed precision printed dipole Wi-Fi antennas with 5 dBi gain. We recommend keeping the antennas in a vertical position. -
Reset Button B
Restores the original factory settings and resets the administrator password. For instructions on how to reset your Keenetic device to factory settings, see the Frequently Asked Questions section. -
Network Port 0
The blue port marked 0, is preconfigured for an Internet connection. -
Network Ports 1, 2, 3 & 4
By default, these ports are intended for home devices, but they can be reconfigured and used to connect to the Internet. -
DC Power Socket
For use with the power adapter supplied in the package. The Keenetic device is designed for continuous operation and does not need to be powered off daily. -
Status LED
Solid green — Ready for operation.Blinking green — Rebooting or updating the operating system. Rapidly blinking for 2 seconds followed by continuous illumination — An FN Button or Wi-Fi Button has been pressed, and the function assigned to that button has started. Rapidly blinking for 2 seconds followed by no illumination — An FN Button or Wi-Fi Button has been pressed, and the function assigned to that button was stopped. Off — Off. -
Internet LED
Solid green — Internet connection is established. Off — No Internet connection. -
FN LED
By default, it indicates the status of the USB port. The purpose of this LED can be changed in the settings. On — The USB device connected to the port is ready. Off — A compatible USB device was not found or is not ready. -
Wi-Fi LED
Solid green — Wi-Fi network enabled. Blinking green — Transferring data. Blinking slowly — Quick connection session (WPS) in progress. Off — Wi-Fi network disabled. -
Wi-Fi Control Button
By default, this button allows you to easily add extenders to the Keenetic Mesh Wi-Fi System, or other WPS-compliant devices to the wireless network. Pressing it once — Starts a quick connection session for adding a new device. Pressing and holding for 3 seconds — Turns the Wi-Fi on or off. You can assign other functions to this button if necessary. -
FN1 & FN2 Buttons
By default, the buttons are used to safely remove drives connected to the USB ports of your Keenetic device. You can assign other functions to these buttons if necessary. -
USB Ports
For connecting compatible USB devices, such as external hard drives, printers, and 3G/4G modems with a USB interface. The current list of compatible USB devices can be found on the website help.keenetic.com.
Frequently Asked Questions
What should I do if I can’t access the Initial Setup Wizard page or the Keenetic Web Interface page?
- 1. Make sure that your mobile device/computer is connected to your Keenetic device (in Router Mode) via Wi-Fi or an Ethernet cable and set up to obtain an IP address and DNS servers automatically.
- Check that you have correctly entered the appropriate Keenetic device web address: either my.keenetic.net (recommended) or 192.168.1.1 or 192.168.2.1.
- Reboot your mobile device/computer and your Keenetic device.
- 4. If the Initial Setup Wizard page is still not appearing, please follow the instructions below to reset your Keenetic router.
What should I do if I can’t access the Internet with my Keenetic device?
- If the Internet LED A on the Keenetic device (in Router Mode) is not illuminated, consult your ISP to make sure that that service is available, and that you are using the correct connection parameters, e.g. account login and password, authentication protocol, MAC address, etc. Make the necessary changes.
- If the Internet LED A on the Keenetic device (in Router Mode) is illuminated, please check the wired or Wi-Fi connections between your Keenetic device and home devices, including any Keenetic extenders.
What should I do if I forget my wireless password?
The default password for connecting to the Wi-Fi network can be found on a
sticker on the back of your Keenetic device. If the default Wi-Fi password has
been changed and subsequently lost, the changed password can be retrieved or
reset by logging in to my.keenetic.net or in the Keenetic Mobile Application.
What should I do if I forget my Web Interface page password?
To create a new password, please follow the instructions to restore the
factory settings on your Keenetic device in the question below.
How do I reset/restore the original factory settings on my Keenetic
device?
Make sure that your Keenetic device is connected to a power supply. Press and
hold the Reset Button B until the Status LED C begins to blink rapidly,
release the Reset Button and wait while your device restarts.
Important: After restoring factory settings, you will need to reconfigure
your Internet connection and re-add extenders to your Mesh Wi-Fi system.
What’s in the Box
- 1 Router preloaded with KeeneticOS
- 1 Level VI energy-efficient 100–240 V power adapter
- 1 Ethernet cable
- 1 Quick Start Guide (multilingual)
- 1 Quick Start Guide (English)
Safety Instructions
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Your Keenetic device is ONLY for indoor use — NEVER use it outside.
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Before use, remove protective labels from your Keenetic device, and ensure vents are unblocked.
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Never use your Keenetic device in an enclosed space, and ensure that the Keenetic-supplied power adapter is always easily accessible.
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ONLY use a Keenetic-supplied power adapter — cease
to use any damaged adapter IMMEDIATELY. -
Your Keenetic device and its power adapter contain
no user-serviceable parts — DO NOT OPEN. -
Keep your Keenetic device away from water, excessive humidity or heat, and direct sunlight.
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Your Keenetic device can be safely wall-mounted using two screws, firmly attached, on any wall surface strong enough to support 4 times the device’s weight.
Certification Information
Keenetic Limited hereby declares that this device is in compliance with all
relevant provisions of directives 2014/53/EU, 2009/125/EC, and 2011/65/EU.
Details of the original EU declaration may be found at keenetic.com within
details on specific model pages. This device complies with EU radiation
exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with a minimum distance of 20 cm between the
antennas and a person’s body. The frequency and the maximum transmitted power
for your device, per the requirements of the EU are listed below: 2400-2483,5
MHz: 20 dBm; 5150-5350 MHz: 23 dBm; 5470-5725 MHz: 30 dBm. This device will
support DFSand TPC functionality while operating in the 5 GHz band.
This device is restricted to indoor use only when operating in the 5150 to
5350 MHz frequency range (channels 36 – 64). Per (EC) No 1275/2008, the power
consumption in networked standby if all wired network ports are connected and
all wireless network ports are activated is 4,3 W.
Device Warranty
For the most up-to-date Warranty Information, please visit our website
keenetic.com/legal. Your Keenetic device comes with a non-transferable 3-year
warranty from the documented date of purchase (including your 2-year European
Limited Warranty). Valid claims in case of a defect will be honored subject to
local legal requirements.
Disposal
In accordance with European directives, your Keenetic device, including the
power adapter and cables may not be disposed of with general household waste.
Consult your local authority or your supplier for information about disposal.
Notice
When you use your Keenetic device (including when you connect your Keenetic
device the first time), Keenetic Limited will process certain personal data
about you, e.g., service tag, serial number, model name, software version, and
IP address of your Keenetic device. For more information, please go to
keenetic.com/legal. If you are in the European Union / European Economic Area,
Keenetic GmbH will process certain personal data about you, e.g., service tag,
serial number, model name, software version, and IP address of your Keenetic
device. Please read our Device Privacy Notice for the European Union /
European Economic Area at keenetic.com/legal.