Ford ROTUNDA R9874 VCM Lite Affordable Mobile Diagnostic Tool User Manual

June 5, 2024
Ford ROTUNDA

Ford ROTUNDA R9874 VCM Lite Affordable Mobile Diagnostic Tool User Manual

Ford ROTUNDA R9874 VCM Lite Affordable Mobile Diagnostic Tool User
Manual

VCM Lite User Manual

Acronyms, abbreviations and description:

  • App – software application designed to run on a mobile device
  • DLC – Data Link Connector
  • LED -Light Emitting Diode
  • PID – Parameter Identification value

The VCM Lite is a vehicle diagnostic communication device designed to be used with a mobile device using either a Bluetooth or USB cable connection. The VCM Lite features 2 operational state LEDs a USB-C connector, a micro-SD card connector/interface and a push button accessed from the rubber compartment cover opposite to the DLC connector.

Getting Started

  1. Create a Ford Service Information account. Create a free account here, service info (non-dealer) or service info (dealer) select register today.
  2. Obtain a Ford DiagNow subscription by selecting, mobile diagnostics then use the path: Diagnostic tool support > software > FordDiag Now
  3. Using the search term Ford DiagNow locate and download the App from the App store.
    Note : The minimum recommended mobile device operating systems are: iOS 8 and Android 9.

VCM Lite Product Diagram

Front View

Ford ROTUNDA R9874 VCM Lite Affordable Mobile Diagnostic Tool - Front
View

Rear View

Ford ROTUNDA R9874 VCM Lite Affordable Mobile Diagnostic Tool - Rear
View

Operating Instructions

Ford ROTUNDA R9874 VCM Lite Affordable Mobile Diagnostic Tool - Operating
Instructions

Ford ROTUNDA R9874 VCM Lite Affordable Mobile Diagnostic Tool - Operating
Instructions 2

Toolbox Function Descriptions

Ford ROTUNDA R9874 VCM Lite Affordable Mobile Diagnostic Tool - Toolbox
Function Descriptions

Troubleshooting: Ford Diag Now App

Ford ROTUNDA R9874 VCM Lite Affordable Mobile Diagnostic Tool -
Troubleshooting Ford DiagNow App

Troubleshooting: VCM Lite – Vehicle Interface

Ford ROTUNDA R9874 VCM Lite Affordable Mobile Diagnostic Tool -
Troubleshooting VCM Lite – Vehicle Interface

Warranty Terms and Conditions

During the Two-Year Warranty period, MAHLE Aftermarket Inc., Service Solutions (MSS) is solely responsible for costs associated with parts and labor for repairs needed due to defects in material and/or workmanship. MSS is not responsible for the costs associated with repairs needed due to improper use or a lack of required maintenance. MSS’s goal is to provide a timely turn- around of the covered product requiring warranty repair.

The customer is responsible to ASSIST AND PARTICIPATE with Ford Technical Support in the over-the-phone, web contact and or remote diagnosis process of:

  • Determining that a legitimate failure has occurred and that the complaint is not the result of inadequate training and or improper use that can be easily remedied by Ford Technical Support instructions.
  • Determining the nature of the failure and that it is reasonable for Ford Technical Support to judge that the failure is warrantable.
  • Determining the parts necessary to make the repairs so that those parts can be shipped when required via the appropriate expedited method at the expense of MSS if the failure is warrantable.
  • The VCM Lite (VCI-1100) contains no user serviceable parts, opening of VCI-1100 is prohibited. In case of opening the warranty is void.

During the Two-Year Warranty period for failures that are deemed by MSS to be warrantable, MSS is responsible for providing replacements withthin a reasonable period-of-time after a warrantable failure is acknowledged.

It is the Customer’s responsibility to maintain the MSS Equipment according to instructions (Manual and or User Manual) for the covered product and operate the equipment in a commercially reasonable manner. Ford provides Technical Support over the phone or through web-based contacts to assist the customer in operation and maintenance for the life of the covered product.

Please review the legal Warranty Disclaimer for more details of coverage and limitations.

Vehicle communication interface tools must be returned to MSS for repair or replacement with a new or refurbished unit, at MSS’s sole discretion, in the event of a warrantable defect.

MSS’s Warranty

This is to certify that Mahle Aftermarket Inc., MSS Division warrants to the first retail purchaser only, the described new product manufactured by it to be free from defects in materials and workmanship, when properly maintained, under normal use and service for a period of TWO YEARs from ship date. This warranty includes the reasonable cost of parts and materials as well as non- overtime labor. MSS shall be the sole judge of whether failure is warrantable.

Purchaser’s Remedy:

Purchaser’s sole and exclusive remedy under this warranty shall be limited to the repair or replacement, at MSS’s sole discretion, of any defective part of the product. Purchaser shall contact Ford Technical Support who will assist Purchaser in diagnosing the problem and if deemed necessary, will immediately ship replacement parts for installation by Purchaser if so requested. If purchaser requests Factory service, repairs under this warranty shall only be made at a location designed by MSS.

Duration : The warranty will expire two years from date of shipment to the first retail purchaser.

Purchaser’s Duties:

  • Transportation Expense. Transportation expenses to and from the MSS’s facility are to borne by the Purchaser.
  • Notice of breach: Purchaser shall give written notice to MSS of any alleged refusal or failure of MSS to repair or replace as promised by this warranty no later than fifteen days after the Purchaser leans of such alleged failure or refusal.

Disclaimer:

The express warranty herein is in lieu of any and all other warranties, expressed or implied. No implied warranty of merchantability is made and there are no warranties which extend beyond the description on the face hereof.

Exclusions: The warranty and obligations stated here shall not apply to:

  • Any product repaired or altered without approval of MSS so as to affect adversely its stability or reliability any and warranties and representations, except warranty extensions, if any, in writing as applicable.
  • Any product subjected to misuse, abuse or accident as well as products used in a manner contrary to written instructions or normal operating procedure.
  • Any visible damage to product during original shipment or subsequent shipments to MSS’s facility for service.
  • Used items furnished by the purchaser for installation on the product.
  • Items which are not defective but must be replaced during the warranty period as-a-result of fair wear and tear or schedule maintenance.
  • Exclusion of lost profits and other consequential damages

MSS will have no liability for any lost profit, cargo loss, usage loss or other consequential damages alleged to have been caused by any defect in the product and or any failure of MSS to meet any obligation under this agreement including the obligation to repair and replace set forth in paragraph 2.

Limitations of actions:

No action for breach of this warranty shall commence more than one year after the accrual of the cause of action.

Merger:

This written warranty is the complete, final and exclusive agreement of the parties with respect to the quality or performance of the goods and any and all warranties and representations, except warranty extensions, if any, in writing as applicable.

No oral modifications or waivers:

No modification of this warranty or waiver of its terms shall be binding on either party unless approved in writing by an authorized official of the parties.

Governing law:

This warranty and the rights and duties of the parties under this warranty shall be governed by the law of Michigan, the state of the MSS’s principal place of business.

Mahle Aftermarket, Inc., Service Solutions
Farmington Hills, MI 48336.

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